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Job Title: Network Manager Location: Midlands Job Type: Full-Time (40 hours per week) Salary - £50,000 - £55,000 DOE Job Summary: The Network Manager is responsible for the day-to-day operations, availability, and performance of our ISP network. This includes oversight of broadband edge services, IP addressing, capacity management, routing, BNG and customer premises equipment. The role combines hands-on technical leadership with strategic planning to ensure the network delivers reliable, scalable, and secure services to our customers. This is a technical role requiring expertise in IP networking and ISP infrastructure, together with the ability to lead the Network Operations Centre (NOC) and collaborate across the business. At Airband, our Networks Team is at the forefront of delivering cutting-edge connectivity to rural communities. We’ve recently launched a hyperfast 1Gbps wireless broadband package, powered by our latest Fixed Wireless Access (FWA) technology. With four upgraded sites already live in Shropshire and Wrexham, our enhanced network now reaches over 11,000 properties — and we’re on track to extend coverage to another 30,000 by the end of the year. Joining our Networks Team means being part of a passionate group driving innovation and making a real impact on how people live and work across our network. Key Responsibilities: • Lead and manage a team of network engineers and NOC staff, ensuring high quality operations support for ISP services., • Operate and maintain BNG platforms (subscriber management, policy control, authentication, QoS)., • Manage the IP core and aggregation network (routing, MPLS, VRFs, segment routing)., • Oversee IP address management including RIPE allocations, DHCP systems, CGNAT platforms., • Ensure the CPE estate is supported, including firmware management, TR069/USP ACS platforms, provisioning, and interoperability testing., • Monitor and manage capacity across access, backhaul, peering, and transit links, planning upgrades before saturation., • Ensure service availability across internet transit, IXP connections, peering agreements, and interconnects., • Implement, maintain, and continuously improve network monitoring, alerting, and troubleshooting processes., • Collaborate with Customer Service and Field Engineering to ensure customer impacting issues are resolved quickly and effectively., • Develop and maintain network documentation, runbooks, and operational procedures., • Own the NOC/network budget, including forecasting for hardware, software, licensing, and capacity expansion. Key Skills • Project Management – proven project management skills, • Results Orientation – Focussing attention on key objectives and driving effective outcomes, • Communication - Strong written and verbal communication skills, • Problem Solving - Excellent problem-solving and critical thinking skills, • Initiative – Engaging in pro proactive behaviour, seizing opportunities, • Thoroughness – Seeking completeness and accuracy, • Learning Agility – Quickly understanding and applying information, concepts and strategies, • Efficiency orientation – Looking for the best use of resources, • Planning & Organisation - Excellent planning and organisational skills, resilient with the ability to successfully manage conflicting priorities., • Collaboration - Confident and comfortable in coordinating and influencing multiple stakeholders, working collaboratively to deliver business results. Essential • 5+ years of experience in network and infrastructure management role., • Certification Network Technology (CCNA, CCNP), • In-depth knowledge of network infrastructure and design, • In-depth Knowledge of TCP/IP and data protocols, • Ability to travel as needed. Desirable • BSc degree in Computer Science, IT or related field Airband Perks • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme – a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving license may be required for positions that require you to be out in the field as part of the role. Recruitment Agency support is not required at this time.

Administration Manager (Apprenticeships/Training Sector) Do you want to work with a high-growth company in Worcester? Are you keen to work for a company recognised as a top Employer for women, and a top employer for development? Our customer is a high-growth Apprenticeship/Training Provider in Worcester. They partner with some of the top recognised brands across the UK. They have achieved phenomenal growth over the last 2 years, especially since the inception of the sales team, which has grown their learner portfolio by over 10,000. The Administration Manager is a new role, created due to this phenomenal growth! The Role and Responsibilities: The Administration Manager is responsible for leading the day-to-day operations of the Administration Department, ensuring that all learner, employer, and compliance processes are accurate, timely, and meet regulatory and audit standards (DfE, Ofsted). You will manage a team of 2 Administrators, consistently reviewing processes to ensure best practice, accuracy, and compliance at every level, with a right first-time expectation. You will lead 1:1s and attend key, weekly management meetings. Key areas of responsibility include: • Learner Data & Compliance: Overseeing the enrolment process, ensuring detailed, accurate information in all learner records that are compliant with standards. You will ensure learner breaks are accurately logged and followed up upon, and that digital records are all up to date., • Audit Leadership: Lead on internal compliance reviews and prepare for external inspections/audits. You will work closely with the Finance function to resolve data errors., • Facilities Management (FM): Oversee the administration of soft and hard FM services, including contractors responsible for cleaning, maintenance, and building compliance. You will act as the main liaison for external FM providers., • Safeguarding: This role is designated as the Safeguarding Departmental Lead., • Operational Support: You will take a proactive, “roll-your-sleeves-up” approach. The admin team is also responsible for the front of house of this busy office (including opening/closing of the office), so rota management will be a key part of this., • Strategic Engagement: Attend sector conferences, webinars, and network meetings to stay informed of funding changes and policy updates, sharing key insights with senior management. Essential Requirements The ideal person for the Administration Manager will: • Have proven experience managing administrative or compliance teams within the apprenticeships industry to understand the industry regulations/compliance requirements., • Be a strong people manager, with the ability to coach junior staff members to high standards., • Be comfortable leading as well as getting involved in day-to-day administration tasks., • Be competent in sector-specific administration and CRM systems (or similar)., • Commute to Worcester daily. What’s in it for you? • Salary: £30,000 - £35,000, • Benefits: Private Healthcare (including dental & optical), Pension., • Time Off: 27 days holiday + 3 days for Xmas + Birthday (after 1 year) + bank holidays., • Work/Life: Flexible working hours, but site based (Site open 8am - 5pm) – 37 hours per week., • Culture: Lots of socials, Xmas party, sports teams etc. Interview Process • Screening – Teams: Agency Search Partner, • 1st Stage – Head of Administration, • 2nd Stage Interview: CEO Our Commitment to You: • Every application will be reviewed and responded to by a human., • If you have not heard from us in 24-48 hours, it could be that you are in a secondary shortlist, please feel free to pop us a note to check in

Project Manager (Heavy Civils Work) Our client, a leading UK construction company, is partnering with a Tier 1 civil engineering contractor to deliver a heavy civils project in the Worcestershire area. As a result, they are looking to appoint a Project Manager to take full ownership of this site-based role, leading the delivery of extensive groundworks, infrastructure installation, and water/sewage treatment structures. This is a vital, technically complex project requiring a hands-on, commercially astute leader with proven civil engineering delivery experience. Key Responsibilities: • Lead all phases of project delivery, from pre-construction through to completion, ensuring delivery against programme, budget, and quality KPIs., • Manage day-to-day site operations, including supervision of labour, subcontractors, materials, and logistics., • Maintain strict compliance with CDM Regulations and all relevant Health, Safety & Environmental (HSE) protocols., • Oversee technical documentation, including RAMS, permits, inspections, and quality audits., • Liaise with client representatives, attend progress meetings, and proactively resolve issues., • Maintain and report on project programmes, cost controls, risk registers, and performance metrics. What We’re Looking For • Extensive experience in a Project Manager role within civil engineering or infrastructure construction, • Excellent leadership and people management skills, • Ideally have some knowledge and experience with Water Treatment AMP7 and AMP8 frameworks, • HND, NVQ Level 7, or equivalent qualification in a construction/civil engineering discipline., • SMSTS or NEBOSH Construction Certificate, and a valid CSCS Managers Card, • IT literate; proficiency with project planning software (e.g., MS Project, Primavera) is desirable This is an excellent opportunity to lead a critical infrastructure development project and join a contractor known for technical excellence and long-term career development.