It support engineer jobs in United Kingdom

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the Cisco CCNA exam to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Network engineer role. Network Engineer Role You will now be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.

This isn’t your typical job offer. It’s a unique opportunity to be part of the Foundermatcha community, a fast-growing matchmaking platform designed to connect software engineers, CTOs, and technical co-founders with early-stage startups. As part of our community, you will have the chance to engage with numerous startup founders, explore collaborative opportunities, and become a key member of a pioneering tech venture. Who We Are Foundermatcha is more than a startup co-founder matchmaking platform; we bring together founders and software engineers to create impactful connections based on skills, personality, and industry interests. Our mission is to streamline the startup-building process by ensuring the right fit between founders and tech talent. Some of our current cohort of business founders looking for technical co-founders or software engineers include: - An AI-powered HR platform focused on reducing employment bias and enhancing employee engagement. - A Robin Hood-inspired platform to democratize financial advice and close the guidance gap for everyday investors. - A gamified self-development app that helps users discover and leverage their unique impact on the world. - An AI-powered itinerary planner offering personalized travel experiences. - A fintech solution for FX payments and parallel market currencies. - An iGaming platform seeking co-founders with expertise in gaming management and QA. - A machine learning-based solution for affordable and scalable home energy upgrades What We Offer → Access to Early-Stage Startups: Engage with a wide array of budding startups, each with unique visions and opportunities, and find the perfect match for your skills and ambitions. → Meaningful Connections: Meet and interact with startup founders who are actively seeking co-founders and technical leaders, offering a chance to join their journey from the ground up. → Flexible Engagement: Whether you’re looking to join a team as a co-founder, explore freelance opportunities, or simply connect with like-minded individuals, our platform supports your professional growth and interests. → Comprehensive Support: Our team is here to guide you through the matchmaking process, providing insights and advice to maximize your connections and potential collaborations. → Investment Network: Get connected to our network of startup mentors and investors, including getting invited to present your business at our bi-monthly startup speed-pitching event in front of prominent UK VCs and angel investors. What We Look For 🔗 Technical Expertise: Proven experience in software development or engineering, with a passion for building or contributing to innovative products. 🔗 Leadership & Vision: Ability to lead or integrate into startup teams, driving projects forward and contributing to strategic tech decisions. 🔗 Entrepreneurial Mindset: Eagerness to explore new challenges in a fast-paced startup environment and a commitment to realizing ambitious tech projects. 🔗 Cultural Compatibility: Strong communication skills and the ability to thrive in diverse teams, ensuring a harmonious and productive work environment. Join Us and Make an Impact At Foundermatcha, we believe in the power of the right connections. Whether you’re a seasoned CTO ready for your next venture or a software engineer eager to dive into the startup world, our platform provides the tools and network to achieve your goals. Selection Process: Foundermatcha uses a selection process focused on identifying high performers based on personality characteristics rather than work experience or seniority. We encourage you to submit your CV as part of the application process. Shortlisted candidates will be invited for a brief interview to further assess suitability. Join us today and be part of our community of tech startups. Let’s build the next big thing together.

Job description Provide planning, design, engineering, implementation, configuration, next-day support and troubleshooting for our customer network & security infrastructure. Be a key contributor to discussions with our partner's network and IT teams to understand the requirements and how we can better work with their infrastructure. Be responsible for the requirement gathering, defining objectives for the project, clear scoping and responding to RFP's. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low-level design etc. Be a key contributor to the design of standard network blueprint taking into account product and operational requirements. Interface with architecture, network, operations, and business stakeholders to ensure that proposed designs address organisational needs. Work with the technical engineers during the full implementation life cycle and help validate and install the solution. Attend project review and technical meetings and represent the Design & Implementation part of the organisation. Act as a point of contact for any technical issues within the project or program. Peer review designs, implementation plans and change scripts produced by peers. Attend CAB meetings to represent the change. Writing change scripts before actual implementation. Share and pass on the knowledge and experience of relevant networking products, services and technologies. Plan and coordinate activities, engaging with other stakeholders to manage and implement a program. Make recommendations concerning the software or system quality. Be able to diagnose and resolve complex hardware, software, and connectivity issues either remotely or physically on site. Deals with and reports on breaches in security. Validation of firewall configuration, rule creation, and assessment of firewall traffic flow (dynamic routing, log analysis). Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised. Report progress to supervisor and project managers, including the preparation of weekly status reports. The appropriate SOC code for this role is Code 2139: Information technology and telecommunications professionals not elsewhere classified. The skills, experience and qualifications required for this role include: Bachelor’s degree. Certification in AWS, Azure, GCP, CCIE, CISSP, GICSP, RHEL. Experience using DevOps Tools. Experience with WAFs, NextGen Firewalls and DDoS Security. Job Types: Full-time, Permanent Pay: £35,500.00 to £47,000 per year Schedule: 8 hour shift Monday to Friday Overtime Weekends Experience: Information Security: 5 years (required) Reference ID: VRD-SEC-0100

Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.