Are you a business? Hire network technician candidates in United Kingdom
Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We currently have an exciting opportunity for you to join our team as a Software Support Technician working onsite at our office in Oxford. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Excellent communication skills and a professional polite phone manner · Good time keeper · Passion for problem solving · Ability to work as part of a team · Willingness to learn our software packages with the goal of running training sessions · Confident in a training environment – i.e. receiving training from colleagues and delivering instruction to groups of customers either remotely or on-site · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy skills including the ability to compile and analyse statistical data in different formats. · Ability to write SQL queries · Knowledge of Microsoft SQL Server · Knowledge of Microsoft Azure services · Ability to ensure all relevant data is captured in our ticketing system / internal CRM Additional Skills Desired: · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS · Experience across firewalls, network troubleshooting, hypervisors and backup’s · Advanced SQL knowledge including creation of complex stored procedures, queries, scripting and indexing · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects · Report bugs and errors to development team Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Product Design · Manual Writing · Social media campaigns Lots of potential for future career progression and personal development.
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the Cisco CCNA exam to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Network engineer role. Network Engineer Role You will now be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.