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We are looking for an Operations and Customer Service Assistant to support our patient-facing company operations. The Operations and Customer Service Assistant will join the operations team with primary responsibilities being providing assistance to patients and preparing orders of our innovative medical device direct-to-patients. Key responsibilities - Customer support: Provide support for patients via email and phone calls by providing information, resolving issues and where relevant, liaising with the technical/engineering team. Look for improvements to our customer service processes to ensure we continue to provide an exceptional and user-friendly patient experience. - Pick-and-pack fulfilment: Follow established procedures to efficiently and accurately prepare patient diagnosis kits for shipment. Undertake these tasks with a high attention to detail to avoid errors. Identify opportunities to improve our service delivery processes to increase efficiency and patient satisfaction. - Client support: Communicate with healthcare professionals who use our system and support their questions and requests. Escalate and document issues that require the attention of senior team members. - Processes, procedures and policies: Support other business operational procedures according to organisational objectives where needed, including inventory organisation About you - Customer service experience: Have prior experience communicating with patients or customers across mediums. - Keen attention to detail: Ability to quickly pick up processes, whilst being meticulous and precise. - Tech Literate: A good grasp of basic technology, allowing you to navigate the systems and software we use, including our custom web platform, customer service portal, fulfilment system and basic functions of Google sheets/Excel. What’s in it for you? - Chance to work at an exciting, growing company: We provide a fun and entrepreneurial work environment within an exciting high-growth business - Help people: You will use your skills to make a real difference to the lives of millions of people all over the country (and the world) - Great team: You will be joining an experienced, friendly and extremely talented team. - Benefits: Alongside a competitive remuneration package and flexible hours, you receive fresh fruit, social events… and many other perks we continue adding as the company grows. We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we’d love to hear from you. *successful applicant(s) will require a clear DBS check.
We are a dynamic podcast production company based in the heart of Southgate, London, collaborating with some of the biggest talent in the UK. Our cutting-edge studio is a creative hub where podcasters bring their ideas to life, producing high-quality content that pushes boundaries. We’re now looking for a part-time Videographer/Studio Assistant to join our rapidly expanding team. This role will be crucial in ensuring seamless studio operations and producing exceptional video content for our podcast clients. If you're passionate about podcasts, detail-oriented, and have experience supporting high-profile productions, we want to hear from you. This is a great opportunity for someone looking to grow within the podcast industry, or for a freelancer seeking a steady role to complement their own projects. As a small, fast-growing company, we value self-starters who can take ownership of their work and treat the studio like it’s their own. Our studio operates Monday to Friday from 10:00 to 21:00, and 10:00 to 18:00 on weekends. The core team works Monday to Friday from 10:00 to 18:00, but shoots outside of these hours are handled on an ad hoc basis. Due to our rapid growth, we’re looking for someone to help manage evening and weekend sessions, which makes this role perfect for anyone seeking flexibility. We’re also expanding our studio and have plans for the role to transition to a full-time position in the next 3 to 4 months, offering exciting career development opportunities. Key Responsibilities Studio Management: Open and close the studio for both early and late shifts, including weekends. Maintain a tidy, professional, and welcoming environment for our clients. Rearrange furniture and set up the studio as required by clients. Ensure equipment is well-maintained and perform regular testing. Session Coordination: Efficiently manage studio sessions, including setting up and operating both audio and video equipment. Frame cameras, set lighting, and check audio levels. Offer client support, from basic self-service setup to full sound/video engineering. Manage files post-session, upload raw footage, and distribute to clients. Client Communication: Maintain clear communication with clients throughout each session, documenting any issues or special requirements. Flexibility and Adaptability: Be flexible with working hours, particularly for sessions that fall outside regular hours (15:00 - 21:00 weekdays and weekends 09:00 - 17:00). Show versatility in your role, balancing studio management with video editing and technical support based on demand, working independently with little direction. Not Essential, But Advantageous: Advanced knowledge of Logic Pro X and audio processing/editing. Requirements: Proven experience in videography, video editing (preferably for podcasts), and studio management. Proficiency in Adobe Premiere Pro and familiarity with Izotope RX plugins. Experience with Sony cameras and solid audio engineering skills. Strong technical aptitude for handling recording equipment and editing tools. Organisational excellence and meticulous attention to detail. Excellent communication skills for professional client and team interactions. Ability to work both independently and collaboratively in a fast-paced setting. Availability for evening and weekend work, with a majority of shifts falling during these hours. Benefits: A minimum of 20 contracted hours per week, with 20-25 hours expected, spread across weekdays. £12 to £15 per hour, pro-rata. A collaborative and dynamic work environment in Southgate. Opportunities for growth and professional development within the podcast industry. 7 to 14 days of holiday per year, depending on hours worked, including bank holidays. The opportunity to work with some of the UK's top podcast talent in an innovative company at the cutting edge of the podcasting world. The opportunity to own equity in the business.
Architect technicians with computer drawing experience (CAD & REVIT 3D) are required in our consulting engineer company based in Edgware Road central W2 1ED , to carry out survey and measurements to provide drawing by computer to include Existing & Propose plans, elevations, section, site plan, roof plan, 2d & 3d drawing possibly, for the aim of planning application submission , for example, loft conversions, extension, conversion to flats, change of use, HMO ,new houses,…..etc.