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  • Food Menu Development Coordinator – UK & Ireland
    Food Menu Development Coordinator – UK & Ireland
    hace 2 días
    £48000 anual
    Jornada completa
    London

    Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across Europe, the UK and beyond. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Food Menu Development Coordinator to join our UK Food & Beverage team and help shape our seasonal food offer across the UK. Reporting to the F&B Manager UK, you will ensure our menus are aligned with Big Mamma's identity, operationally strong and delivered with consistency across all restaurants. THE ROLE You will coordinate the full menu development process, ensuring alignment with Big Mamma's artistic direction and operational excellence. You will: • Drive seasonal menu changes from development to rollout, including testing, structure, pricing and food cost control, • Ensure all menus respect Big Mamma's food identity, seasonality and B Corp commitments, • Coordinate with chefs, operations, purchasing and communications teams for smooth execution, • Monitor menu performance using key KPIs such as food cost, spend per head and margin contribution, • Analyse dish performance and guest feedback to support future menu decisions, • Conduct benchmarking and food trend research to inspire future offers, • Ensure accuracy of all menu data across systems (recipes, allergens, descriptions, pricing), • Support special projects including openings, festive menus and seasonal activations ABOUT YOU • experience in menu development, F&B coordination or hospitality operations, • Strong understanding of food cost, menu engineering and KPIs, • Highly organised with strong project management skills, • Analytical mindset with attention to detail, • Strong communication skills and ability to manage multiple stakeholders, • Passion for food, seasonality and restaurant culture, • Proactive, solution-driven and comfortable in a fast-paced environment, • Based in London office and travelling to the restaurants in the perimeter UK/Ireland WHAT BIG MAMMA OFFERS • Permanent, full-time position, • Salary: £48,000 per year, • 50% employee discount across all Big Mamma restaurants UK & Ireland, • Open Up. Free, confidential mental health and wellness support, • Wagestream. Access your wages between paydays, • Continuous training and real career growth opportunities BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

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  • Head of IT Infrastructure
    Head of IT Infrastructure
    hace 6 días
    Jornada completa
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Web Designer
    Web Designer
    hace 20 días
    £15–£20 por hora
    Jornada parcial
    London

    The Role We aren’t looking for just another web designer who builds a site and walks away. We are looking for a Digital Architect. You will be the bridge between aesthetic user experience, intelligent automation, and explosive audience growth. In this role, you will own our digital footprint. You will design high-converting web experiences, but you will also integrate AI-driven workflows to automate our backend and leverage SEO-forward content strategies to turn our social channels into lead-generation machines. What You’ll Be Doing 1. Web Architecture & Design (The Foundation) • Design and develop responsive, high-performance websites using [WordPress/Webflow/Custom Stack]., • Implement UI/UX best practices to maximize conversion rates and reduce bounce rates., • Integrate AI-powered chatbots and dynamic personalization tools to improve visitor engagement. 2. AI Automation & Workflow Integration • Build and maintain automation workflows (using tools like Zapier, Make.com, or custom API scripts) to connect our website, CRM, and social media platforms., • Utilize AI tools (e.g., GPT-4, Midjourney, Jasper) to streamline content creation, personalized email campaigns, and customer support ticketing., • Implement automated data collection to drive smarter A/B testing and design iterations. 3. Social Media & SEO Growth Engine • The SEO Lead: Execute advanced on-page and technical SEO strategies. You don’t just "write for Google"—you structure data to dominate search rankings., • Content Management: Oversee our multi-platform content calendar. You’ll use AI to repurpose blog posts into high-performing social clips, threads, and newsletters., • Audience Scaling: Manage growth campaigns. We aren’t looking for vanity metrics; we want followers and subscribers who actually convert. You will optimize our social social-to-site funnels to create a viral growth loop. Who You Are • A "Hybrid" Thinker: You understand the color theory of a beautiful landing page as well as the logic of a complex automation workflow., • Data-Obsessed: You know that a pretty design is useless if it doesn't convert. You live for analytics, heatmaps, and trend reports., • AI-Fluent: You don’t fear AI; you view it as a superpower. You stay ahead of the curve on new tools that can save time and increase ROI., • Growth-Minded: You understand the mechanics of how content goes viral and how to convert an Instagram follower into an email subscriber. Required Skills & Toolkit • Design: Figma, Adobe CC, [Your preferred Web Builder]., • Automation: Make (Integromat), Zapier, or Python proficiency., • SEO/Analytics: SEMrush/Ahrefs, Google Analytics 4, Search Console., • Content/Social: Experience with social media scheduling/management tools (e.g., Buffer, Hootsuite, or Metricool)., • AI: Proficiency in prompt engineering for content creation and workflow automation. Why Join Us? • Freedom to Innovate: We want your ideas. If you see a better way to automate a task or a new social trend to capitalize on, we want you to run with it., • Impact: Your work will directly correlate to our follower count and revenue growth., • Growth: We invest in your learning, giving you access to the latest AI tech and marketing certifications.

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  • Electrician
    Electrician
    hace 28 días
    £30000–£50000 anual
    Jornada completa
    London

    Job Overview: We are seeking a skilled and innovative Electrical Engineer to join our dynamic team. The ideal candidate will possess a strong background in high-end residential electrical install, with experience in system design and a solid understanding of technical hardware. This role involves working on diverse projects, from initial concept through to implementation, ensuring that all designs meet the required specifications and standards.Salary will reflect experience, we tend to like to discuss salary expectations with prospective candidates and collaboratively decide on a number both parties are happy with. Responsibilities: • Design and develop electrical systems and components, ensuring compliance with industry standards., • Conduct root cause analysis to troubleshoot and resolve issues in existing systems., • Collaborate with cross-functional teams to integrate electrical systems with mechanical components., • Develop firmware for programmable logic controllers (PLCs) to enhance system functionality., • Perform signal processing tasks to analyse data from various sensors and devices., • Maintain up-to-date knowledge of industry trends and advancements in the electrical industry., • Feedback site status and requirements using job sheet software., • Take responsibility and care for the tools and equipment provided to you., • Communicate between multiple other trade companies we may be working with, from designers to architects, you will need to be able to work collaboratively as well as preemptively prepare for third-party delays. Skills: • NVQ3 & AM2 qualified., • Test + Inspection (EICR) on single phase and three phase installations including documentation., • Excellent presentation, from your work to your appearance, always be well presented, ensure uniform is correct etc. We have quite a high-end client profile so a uniformed front in all aspects of the job is necessary., • Install cable managements and enclosures including internal wiring to a high standard., • Expertise with installing WiFi / LAN systems, • Good understanding of heating systems, including control issue diagnosis., • Hands-on experience with soldering and surface mount technology (SMT)., • Knowledge of lighting dimming protocols and ability to identify and fault find all protocols (eg. phase, 0-10v, DALI), • Passion and a keen interest for what we do! The range of projects we work on is so exciting and we are looking for someone to join the team and be as in invested in our expansion and success as we are., • Ability to work collaboratively within a team environment while managing individual responsibilities effectively. Benefits: • Travel expense covered., • Company pension plan., • Quarterly team socials., • Any further training or updated training covered. We look forward to reviewing your application, good luck!

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