About the job We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional InformationWhat's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Description - Assist in Project Planning and Collaborate with the pre construction team to support project planning, ensuring timelines and milestones are met. - Stay informed about building codes and regulations, ensuring that projects align with all necessary standards and requirements. - Performs calculations and collects, records and interprets data. Facilitate effective communication between various teams, ensuring that information flows smoothly and accurately. - Sets out construction site, supervises excavations and marks out position of building work to be undertaken. - Work closely with architects, engineers, and other professionals to support the overall success of housebuilding projects. - Estimates timescales for project delivery. Qualifications & Skills required - Either recently achieved or working towards a relevant professional qualification in either Degree, HNC/HND, NVQ Level 5 standard (relevant courses such as architecture/construction management/Engineering/technical apply). - Passionate about housebuilding, construction, and customer satisfaction. - Relevant experience in housebuilding is beneficial. - Experience of assisting with coordinating and managing a team on a project/range of projects (beneficial). - Ability to prioritise, negotiate, motivate, and communicate in order to ensure that the required objectives are met. - Skills including, good time management, organised, numerate, participate in meetings, works well to deadlines, accuracy in all areas. - Awareness and basic experience and understanding of planning, financial and legal processes.
SNHA is an industry-leading mission-critical design firm. We specialised in designing data centres, and we deliver elegant solutions for technically complex programs for many of the world’s most well-known technology companies. We are a Woolpert company with global reach and have been working on projects throughout Europe and the USA. SNHA is looking for an Office Manager who enjoys organising events, administration and a variety of tasks. This is a part-time role Mondays to Fridays from 9 am to 3.30 pm. Office Manager's main responsibilities: - Coordinate daily administrative support services. - Maintain documentation to ensure corporate compliance. - Induct new staff regarding office facilities and the emergency plan. - Liaise with the landlord completing annual building risk assessments. - Maintain annual office fire and health & Safety risk assessments. - Coordinate with the IT Technician during disruption to business such as transport strikes. - Review current processes and recommend procedural or policy changes to improve operations. - Assess office supply requirements and monitor compliance with the budget provided. - Support the Frankfurt office: supplies/pantry - meeting room booking and meals. - Support the Woolpert Facilities team with the office renewal process or new facilities research in the UK and Europe. - Organise office events (training, corporate, social, etc.) and travel and accommodation for visitors and staff. - Ensure the office environment is welcoming, comfortable, and conducive to productivity. This includes managing office supplies, decor, and amenities. - Support wellness programs and initiatives, such as fitness challenges, mental health workshops, and healthy snack options. - Prepare monthly office expense records for the Finance team. - Quarterly internal auditing of the general office documentation for BMS with coordination of the Senior Architect – Technical Lead. Qualifications - GCSEs – C level or above in English and Maths, or equivalent (Essential). Experience - Two years' experience in office management, including organisation of events, and arrangements for staff travelling and accommodation (Essential). - Experience in working with a matrix organisation (Desirable). Software Skills - Office 365: Outlook, Word, Teams, SharePoint, Adobe (Essential). Main benefits - 31 days of annual leave including eight bank holidays - Vitality membership including private medical insurance and 50 per cent discount for Virgin Active, Nuffield or Pure Gym - Pension scheme - reimbursement of professional bodies’ fees - Cycle To Work scheme - fitness reimbursement scheme - awards for recruitment referrals - hybrid work We offer a friendly and supportive office atmosphere with events and trips throughout the year allowing employees to get to know each other and relax. If this sounds like the opportunity you’ve been looking for, please click the apply for job button below. We reserve the right to close a vacancy when we find a suitable applicant(s); you are therefore advised to apply as soon as possible.
**Job Title:** Data Analyst **Job Summary:** We are seeking a detail-oriented and skilled Data Analyst to join our dynamic team at Top Advice Limited. The successful candidate will play a pivotal role in analyzing data, generating actionable insights, and supporting strategic decision-making processes to help drive business growth and operational excellence. **Duties and Responsibilities:** Data Collection and Preparation: Collect, clean, and organize data from various sources for analysis. Ensure data quality and accuracy by performing audits and implementing validation techniques. **Data Analysis and Reporting:** Conduct detailed data analysis to identify trends, patterns, and correlations relevant to business operations and strategies. Generate clear, actionable reports and dashboards using visualization tools (e.g., Power BI, Tableau). Present insights to management and key stakeholders in an easily understandable format. **Support Decision-Making:** Provide data-driven recommendations to support strategic business decisions. Analyze financial and operational metrics to evaluate business performance. Assist in forecasting and predictive modeling to identify opportunities and mitigate risks. **Collaboration and Communication:** Work closely with other departments, including marketing, operations, and management, to understand their data requirements and deliver insights. Communicate complex data findings in clear, concise terms for non-technical audiences. Tool and System Management: Manage and maintain databases, analytics tools, and reporting systems. Develop and refine automated data processes for improved efficiency. **Compliance and Confidentiality:** Ensure data handling practices comply with legal and regulatory requirements, such as GDPR. Maintain strict confidentiality and integrity of sensitive business data. **Skills and Qualifications:** Technical Proficiency: Proficiency in SQL, Python, or R for data analysis and manipulation. Advanced knowledge of data visualization tools like Tableau, Power BI, or similar platforms. Strong expertise in Microsoft Excel, including advanced formulas, pivot tables, and macros. **Analytical Skills:** Exceptional ability to interpret data and identify meaningful patterns and trends. Strong problem-solving and critical-thinking skills. **Communication Skills:** Excellent verbal and written communication skills to present insights effectively. Ability to translate complex data findings into actionable business strategies. Time Management and Organization: Capable of managing multiple projects and meeting deadlines in a fast-paced environment. **Preferred Experience:** Experience in financial or business data analysis. Familiarity with CRM systems and business intelligence platforms. **Salary:** £14 to £18 per hour, depending on experience and qualifications. **Job Type:** Full-time, in-person. **Location:** Primary Work Address: 10-17 Sevenways Parade, Gants Hill, London, IG2 6JX **Start Date:** 31 January 2025 **Additional Information:** - Benefits: 28 days of paid annual leave (including public holidays). - Pension scheme enrollment. - Opportunities for professional development and further training - A collaborative work environment promoting growth and innovation. - Visa Sponsorship for eligible candidate Application Deadline: 20 January 2025 Expected Start Date: 31 January 2025
About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
· Location: Airtech Head Office · Working Hours: 8:00 – 17:00 · Salary: Negotiable (Depending on experience) · Role description & requirements: Previous experience in similar role, Document control tasks, checking incoming drawings, etc.. Data entry and uploading documents. Managing and updating booking spreadsheets. Answering phone calls. Assisting the Senior administrator with the day to day running of the office. Sending purchase orders to suppliers. Processing documents. Holidays Allowance: 20 days per year (5 to be set aside for Christmas period) + 8 bank holiday days. Pension Details: Provided by NEST
Midlands Housing LTD IS HIRING! We are looking for an experienced Admin for a temporary role, however, this could change to a permanent position depending on candidates work ethic. About Midlands Housing: Midlands Housing is a Housing Association Company which is committed to provide a safe, supportive, and nurturing environment for individuals in need of housing support. Our mission is to empower residents through compassionate care, fostering independence, and ensuring a high quality of life. Our Mission Midlands Housing aims to: ● Provide high-quality supported housing. ● Foster a sense of community and belonging. ● Promote independence and personal growth. ● Ensure the safety and well-being of all residents. ● Uphold the values of respect, dignity, and inclusion. Core Values ● Compassion: We approach each resident with empathy and understanding. ● Integrity: We maintain honesty and transparency in all our actions. ● Respect: We value the dignity and individuality of every person. ● Excellence: We strive for the highest standards in everything we do. ● Collaboration: We work together to achieve our mission and support our residents. Your Role As an Administrator you will be at the forefront of all resident and business interactions. Some of your responsibilities will be, Tenant Management: Handle tenant inquiries, requests, and complaints, ensuring they are addressed promptly and professionally. Manage tenant records, ensuring accurate and up-to-date information in the system. Coordinate lease renewals, terminations, and ensure all necessary documentation is completed and filed correctly. Property Maintenance Coordination: Serve as the point of contact for maintenance requests and ensure they are addressed in a timely manner. Schedule routine inspections, repairs, and follow up on work orders to ensure they are completed. Maintain records of maintenance and repairs for each property. Administrative Support: Assist in the preparation of reports, including occupancy reports, financial reports, and maintenance updates. Manage and organise office files, both physical and digital, ensuring they are well-maintained and easily accessible. Handle phone calls, emails, and in-person inquiries from tenants, landlords and housing officers. Financial Administration: Oversee bills, direct debits and service charges, ensuring payments are processed accurately and on time. Assist in budget preparation and tracking, including reporting on expenses related to property maintenance and tenant services. Office Operations: Ensure smooth daily operations of the housing office, including managing office supplies, equipment, and resources. Assist in organizing meetings, events, and other administrative functions related to property management. Communication and Reporting: Communicate updates, policies, and changes to tenants regarding property-related matters. Provide regular updates to management on property performance, tenant satisfaction, and maintenance issues. Data Entry and Database Management: Input and maintain data related to tenant information, payments, and maintenance requests into the property management system. Applicant Requirements: - Must have experience in administration. - Must have strong communication skills. - Must have experience using software such as Word, PDF, Excel (Microsoft) Desired Requirements (not essential): Previous experience of working within a Housing Association/Supported Accommodation Company. Job Type: Temporary to permanent Pay: £22,997.00-£24,379.00 per year Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person Reference ID: MH-ADMIN
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
Job Title: Junior Data Breach Notification Coordinator – Full Time Location: Remote Department: Cybersecurity Reports to: Incident Response Manager Job Summary: We are seeking a highly organised and detail-oriented Data Breach Notification Coordinator to join our Cybersecurity team. In this role, you will be responsible for identifying individuals whose personal information—particularly banking details—has been compromised and sold on malicious databases. You will coordinate the notifications to affected individuals, guide them through security measures, and collaborate with internal teams to prevent further exposure of sensitive data. This is an exciting opportunity to play a key role in the protection of personal and financial data, supporting victims through a critical part of the data breach response process. Key Responsibilities: Monitor and Analyse Data Breaches: Regularly monitor databases and security platforms for signs of stolen financial data, including banking and credit card information. Notify Affected Individuals: Promptly inform individuals whose personal data has been compromised, ensuring clear, empathetic communication regarding the breach. Provide Protective Guidance: Advise affected individuals on steps to protect their personal information, including updating passwords, securing accounts, and initiating credit monitoring services. Collaborate with Internal Teams: Work closely with the Cybersecurity and Legal teams to execute breach response protocols, ensuring that all legal and compliance requirements are met. Maintain Records and Reporting: Keep thorough records of all notifications, breaches, and communications. Provide regular reports to management on breach incidents, status updates, and recovery progress. Coordinate with Authorities and Partners: Work with relevant authorities, such as law enforcement and regulatory bodies, to report criminal activity related to data breaches. Coordinate with third-party partners, such as credit monitoring agencies, to support affected individuals. Offer Ongoing Support: Provide continued support to affected individuals throughout the recovery process, ensuring they have access to resources and assistance when needed. Organisational Excellence: Highly organised, with a strong attention to detail and the ability to manage multiple cases simultaneously in a fast-paced environment. Communication Skills: Strong written and verbal communication skills, with the ability to explain complex security issues in a clear and empathetic manner. Problem-Solving Abilities: Ability to assess situations quickly, identify the next steps, and offer practical advice to mitigate further damage. Cybersecurity Awareness: A foundational understanding of cybersecurity principles, particularly related to data breaches, identity theft, and financial security. Compliance Knowledge: Familiarity with data protection regulations, such as the GDPR, and an understanding of legal requirements for breach notifications. Supportive and Empathetic: A patient and understanding approach when dealing with victims of data breaches, offering reassurance and guidance throughout the process. Education & Experience: ⁃ A degree in Cybersecurity, Information Technology, or a related field is preferred but not required. ⁃ Previous experience in a customer service, data protection, or cybersecurity role is desirable, but we are also open to training the right candidate. ⁃ Experience with breach response protocols or data security practices is a plus. What We Offer: ⁃ Competitive salary and benefits package. ⁃ A dynamic and supportive work environment with opportunities for career growth. ⁃ Training and development in cybersecurity and data protection. ⁃ The chance to make a real impact on data security and customer protection. If you have a passion for cybersecurity and a keen eye for detail, we invite you to apply for the Data Breach Notification Coordinator position and join our dedicated team in safeguarding sensitive information.
Team Leadership: Leading and managing a team of customer service representatives by providing guidance, support, and feedback. This includes setting performance goals, conducting performance reviews, and fostering a positive work environment. Training and Development: Ensuring the team is well-trained in customer service best practices, product knowledge, and company policies. This involves organizing training sessions, coaching team members, and identifying areas for skill improvement. Customer Interaction Management: Handling escalated customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily. This includes communicating with customers through various channels such as phone, email, and live chat. Performance Monitoring: Monitoring and analyzing the performance of the customer service team using key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Process Improvement: Identifying areas where customer service processes can be improved to enhance efficiency and customer satisfaction. This can involve implementing new tools, updating procedures, and streamlining workflows. Reporting: Preparing and presenting regular reports on team performance, customer feedback, and service metrics to senior management. This also includes making recommendations for improvements based on data analysis. Collaborative Work: Collaborating with other departments such as sales, marketing, and product development to ensure a unified approach to customer satisfaction and to convey customer feedback for product and service improvements. Resource Management: Managing customer service resources, including staffing levels, scheduling, and allocating tasks to ensure optimal team performance.
A Recruitment Manager is responsible for overseeing the recruitment and hiring process within an organization. This role involves strategic planning, managing recruitment teams, and ensuring the company attracts and hires qualified candidates. The role requires a balance between leadership, strategic thinking, and hands-on recruitment activities. Key Responsibilities: Strategic Planning: Develop and implement recruitment strategies to meet the organization's hiring needs. Analyze the workforce plan and determine staffing requirements in line with business goals. Forecast future hiring needs and collaborate with department heads to ensure alignment. Team Leadership: Lead and manage a team of recruiters, providing guidance, training, and support. Set performance goals for the recruitment team and monitor progress. Ensure recruitment efforts are efficient, effective, and compliant with all legal requirements. Recruitment Process Management: Oversee the full-cycle recruitment process, from job postings to candidate interviews, hiring, and onboarding. Work closely with hiring managers to define job descriptions, candidate profiles, and interview processes. Ensure a positive candidate experience throughout the hiring process. Sourcing and Talent Acquisition: Develop creative and effective sourcing strategies to attract top talent across various platforms. Maintain relationships with recruitment agencies, job boards, and other external partners. Utilize data and analytics to track recruitment efforts and improve sourcing strategies. Employer Branding: Promote the company as an employer of choice through outreach, job fairs, social media, and employer branding campaigns. Monitor and improve the organization’s reputation in the job market. Compliance and Reporting: Ensure all recruitment activities are compliant with employment laws, equal opportunity policies, and company standards. Maintain accurate records of all recruitment activities and provide regular reports to senior management. Continuous Improvement: Keep up-to-date with recruitment trends and best practices. Analyze recruitment metrics (e.g., time to hire, cost per hire) to improve efficiency. Adapt recruitment strategies based on feedback and industry changes. Skills and Qualifications: Leadership skills to manage and motivate a recruitment team. Communication skills to collaborate with hiring managers, candidates, and external partners. Strategic thinking to align recruitment activities with business needs. Experience with ATS (Applicant Tracking Systems) and other recruitment tools. Knowledge of labor laws and compliance regulations. Data analysis skills to track recruitment metrics and make improvements. Problem-solving and negotiation skills to handle complex hiring situations. Education and Experience: A Bachelor’s degree in Human Resources, Business Administration, or a related field is often required. Previous experience in recruitment or HR management, often 5+ years, with a proven track record of successful hires. Experience managing teams is often preferred. Conclusion: A Recruitment Manager plays a pivotal role in ensuring the organization attracts the best talent. They combine strategic oversight, leadership, and hands-on recruitment expertise to drive success in the hiring process.
A Fivetran Data Analyst is a role that involves working with Fivetran's data integration platform to manage, transform, and analyze data across various systems. Fivetran is a powerful tool that helps businesses automate the process of syncing data from various sources (like databases, applications, cloud storage) to a central data warehouse. This allows organizations to have a unified view of their data, making it easier to perform analyses, generate insights, and make data-driven decisions.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Trainee Data Scientist - No Experience Required Are you looking to kick-start a new career as a Data Scientist? We are recruiting for companies who are looking to employ our Data Science Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: Step 1 - Full Data Science Career Training You will begin your data science journey by studying a selection of industry-recognized courses that will take you from beginner level all the way through to being qualified to work in a junior Data Scientist role. Through the interactive courses, you will gain knowledge in Python, R, Machine Learning, AI, and much more. You will also complete mini projects to gain practical experience and test your skills while you study. Step 2 - CompTIA Data+ CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. It teaches Data Mining, Visualization, Data Governance & Data Analytics. In any industry, gaining official certifications is very important in the recruitment process. Therefore, this globally recognized certification will enhance your CV and make you stand out from the crowd. Step 3 - Official Exam The CompTIA Data+ exam will certify that you have knowledge and skills required to transform business requirements in support of data-driven decisions through mining and manipulating data, applying basic statistical methods, and analysing complex datasets while adhering to governance and quality standards. The exam is 90 minutes long and can be sat either in your local testing centre or online. Step 4 - Practical Projects Now that you have completed your theory training and official exams, you will be assigned 2 practical projects by your tutor. The projects are the most important part of the traineeship as it will showcase to employers that you have skills required to work in a data science role. The projects will use real world scenarios where you be utilising all of the skill that you have learned. Whilst you are progressing through the projects, you will have the ongoing support from your personal tutor. Once both projects have been completed and given the final sign off, you will have completed the traineeship and will be ready to move onto the recruitment stage. Your Data Science Role Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Data Scientist role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in data science? Apply now and one of our friendly advisors will be in touch.
PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.
Company Description Climate 2025 is a not for profit social enterprise founded at the start of this decisive decade. Our mission is to catalyse the urgent response to the climate and ecological crisis by enhancing the effectiveness and reach of community-led climate action worldwide. We provide infrastructure and capacity-building support to emerging movements working for urgent systemic change. We accelerate and amplify the efforts and outputs of causes we believe in, offering start-up support, strategic development, and fundraising services. Our unique experience with social movements allows us to foster great people. Unique experience with social movements allows us to foster great people and projects, providing structure and guidance to turn ideas into action. Job Description The Finance Director leads the Finance Team, overseeing Climate 2025’s financial management, ensuring compliance with policies and procedures. They also sit within the Fiscal Hosting team and support delivery of the Fiscal Hosting platform to Climate 2025’s partners. They work with the Fiscal Hosting Director to ensure accurate financial management for hosted clients. They are a member of the Climate 2025 Leadership Team. They are responsible for the line management of their colleagues within payments and finance, currently two members of staff. The Finance Director reports to the Fiscal Hosting Director. The Finance Director role is considered to be a full time position. The salary for the Finance Director is £60,000-£70,000 per annum, with 40 days holiday, working remotely, though with at least two weeks per year in person in the UK, and ideally one additional day per month in person in the UK. Key Responsibilities: Oversee Climate 2025’s financial management, ensuring compliance with policies and procedures Develop and monitor budgets for both climate 2025 operations and hosted projects Provide regular financial reporting to the leadership team and board Lead efforts to improve financial systems and streamline workflows. Work with the Fiscal Hosting Director to ensure robust financial oversight of hosted projects, and Climate 2025’s internal systems Perform as an integral member of the leadership team bringing financial insights to their colleagues Manage cashflow strategy Delivery of the monthly management accounts Develop and report on profitability across the variety of offerings at Climate 2025 Support the strategic direction of Climate 2025 by working with the Executive Director on KPIs and Organisation dashboards Ensure effective, timely and efficient delivery of the following by the finance function: Records of income and expenditure are maintained: grants, donations, receivables, and consultancy receipts, invoices Transparent and accurate financial data in Xero and other interconnected databases Regular weekly reconciliation of transactions in Xero, including oversight of bills to pay, bank statements, and payment service providers for Climate 2025 Month-end reporting process by preparing management reports and accounts, such as income/expenditure statements, balance sheets, cash flow statements, and KPIs Restricted donor financial reports, ensuring alignment with accounting records and donor compliance Payroll service for Climate 2025 and hosted projects Accounting reports for new services Managing VAT preparation and submission Person Specification: Knowledge and Experience Proven experience as an SME Finance Leader with 10+ years post qualification experience Qualified Accountant (ACA, ACCA or CIMA) Implementation of financial controls and processes Multi currency cashflow and treasury management experience Setting of budgets and forecast Internal audit experience Ability to work under pressure and deliver projects to tight deadlines Minimum 5 years people management experience Excellent knowledge of cloud based working Knowledge and experience of relevant software applications (e.g. MS Excel & Teams, Xero, Google Docs & Sheets) ESG / Sustainable finance experience Software implementation experience Key Competencies Strategic thinking Strong verbal and written communication skills Attention to detail Planning and organising Time management Interpersonal skills Initiative Confidentiality Reliability Leadership of staff Essential Abilities Ability to confidently discuss financial narratives with senior leaders and members of the board. Ability to prioritise and organise own workload / time to meet priorities and deadlines as required Ability to determine problems and produce solutions to work-related issues Able to communicate confidently and effectively with a wide range of people, including handling queries in a tactful and confidential manner Strong stakeholder management skills and business partnering with non-finance colleagues Good organisation and administrative skills Able to work effectively as part of a team Ability to undertake a range of financial functions
Company: East Dragon LD Limited Position Title: Sales Administrator (Asian Region) (SOC 4151) Working hours: 37.5 hours Salary: £38,700 - £40,000 Location: 7 A Henriques Street, London, England, E1 1NB Position Summary: EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications. Key Responsibilities Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery. Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication. Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data. Generate detailed sales reports and analytics to support decision-making and track performance against targets. Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market. Support the execution of sales strategies, promotions, and campaigns tailored to regional needs. Conduct market research to identify trends, customer preferences, and opportunities in the Asian region. Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction. Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms. Manage documentation and sales-related administrative tasks, ensuring compliance with company policies. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot. Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce). Excellent organizational skills and attention to detail. Strong communication and interpersonal skills, with experience working across diverse Asian markets. Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage. Preferred Skills Experience with market research and data-driven sales analysis. Prior experience in inventory management and supply chain coordination. Knowledge of Asian regional sales trends and consumer behaviour. Strong problem-solving and process improvement capabilities. How to Apply: Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.
As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.
Executive Assistant to the CEO Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination: - Organize, attend, and take minutes during executive meetings. - Coordinate board meetings and prepare necessary materials. - Ensure follow-up on action items from meetings. 3. Communication Liaison: - Serve as the primary point of contact between the CEO, internal teams, and external partners. - Handle confidential information with discretion and professionalism. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management: - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination: - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations: - Develop and implement administrative systems and procedures to enhance office efficiency. - Prepare expense reports and manage budgets for the executive office. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - Strong organizational skills with the ability to manage multiple tasks and priorities. - Excellent verbal and written communication skills. - High level of attention to detail and accuracy. - Ability to handle sensitive and confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
We are looking for an experienced Online Marketing Manager heading our e-commerce. You must have an abundance of experience in managing e-commerce platforms. Responsibilities: • Manage E-commerce team for daily operations with focus on acquiring new customers through innovative marketing programs. • Provide all rounded supports on marketing campaigns within the team. • Develop and execute digital marketing activities • Manage business activities and projects of e commerce channels including but not limited to order management, product listing, order forecast and inventory management • Liaise and coordinate with suppliers, logistics and related parties on supply chain management. • Carry out market analysis and program performance tracking. • Contribute to SEO initiatives, including content strategy, link building, and keyword optimization. Requirements: • At least 5 years in marketing of e-commerce, banking, insurance or property. • Strong understanding of customer segmentation, target marketing, social media, digital advertising. • Possess strong ownership, creativity and logical thinking • Detail-oriented, with a high level of accuracy and ability to process and analyse data; • Good command of English and Chinese • Understanding of SEO is an advantage 37.5 hours per week £55,000 per year
Job Description: Office Worker – Alive! Nationwide (Taunton Office) Position: Office Worker Location: Taunton, UK (Office-based) Salary: £25,000 - £28,000 per annum (dependent on experience) Hours: 37.5 hours per week Holidays: 25 days annual leave About Us. Alive! Nationwide is a compassionate and dedicated organisation focused on empowering survivors of domestic abuse through expert legal assistance and support. Our mission is to ensure individuals feel supported and capable of navigating the justice system with dignity and respect. We are looking for an Office Worker to join our team in our new national office to join our dynamic team. Key Responsibilities • Administrative Support ◦ Manage day-to-day office operations, ensuring a professional and welcoming environment. ◦ Handle correspondence, including emails, phone calls, and letters, ensuring prompt and professional responses. ◦ Organise and maintain office documentation, records, and filing systems securely and efficiently. • Client and Team Support ◦ Serve as a first point of contact for clients, offering a compassionate and respectful approach. ◦ Assist the team with scheduling appointments, preparing meeting materials, and coordinating activities. ◦ Ensure clients feel supported and informed throughout their engagement with Alive! Nationwide. • Operational Coordination ◦ Monitor and order office supplies to maintain an organised workspace. ◦ Liaise with suppliers, service providers, and other stakeholders to ensure the smooth operation of office facilities. ◦ Support the implementation of new processes and systems in the Taunton office. • Data Handling and Reporting ◦ Accurately input and manage data within organisational systems. ◦ Prepare regular reports as needed, ensuring data confidentiality and compliance with organisational standards. Essential Skills and Qualifications • Strong administrative skills, with experience in managing office workflows and systems. • Excellent communication skills, both written and verbal, with the ability to handle sensitive and confidential information with discretion. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology. • Ability to manage multiple tasks and prioritise workload efficiently.• Empathy and understanding when working with clients in vulnerable situations. What We Offer • Competitive salary, ranging from £25,000 to £28,000 per annum, based on experience. • Generous annual leave of 25 days. • An opportunity to be part of a compassionate and mission-driven organisation. • A supportive and inclusive working environment in our newly established Taunton office. Join us in making a meaningful difference. If you’re organised, empathetic, and passionate about supporting a mission-focused organisation, we’d love to hear from you.
About Us RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets. We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships. Build and nurture long-term partnerships to foster trust and loyalty. Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes. Collaborate with technical teams to gather and prioritise system requirements. Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency. Offer tailored recommendations for improving system functionality. Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives. Provide consultative advice on system upgrades and feature purchases. Analyse clients’ operations with a focus on enhancing sales and revenue growth. Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements Experience Demonstrable experience in account management, customer success, or a related field. Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements. Skills Solid understanding of CRM systems and e-commerce platforms. Strong analytical skills to translate complex client needs into practical solutions. Excellent communication and interpersonal skills. Strategic thinking with a customer-centric approach. Preferred Qualifications Experience in optimising information systems and delivering sales-focused solutions. Familiarity with data visualisation and reporting tools. What We Offer A dynamic and collaborative working environment. Opportunities to work with boutique e-commerce businesses. Competitive salary and benefits package. Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!
We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will play a critical role in ensuring the smooth operation of daily administrative tasks. Responsibilities include managing employee timesheets, processing invoices, handling billing activities, and maintaining client records. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency in office software tools. Key Responsibilities: - Accurately manage and maintain employee timesheets. - Prepare, review, and process invoices and billing statements. - Assist with client management, including maintaining up-to-date records and correspondence. - Provide general administrative support, such as scheduling, data entry, and filing. - Ensure compliance with company policies and procedures related to billing and documentation. Qualifications: - High school diploma or equivalent; additional certifications in office management are a plus. - Proficiency in MS Office Suite and billing software. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to prioritize tasks and work independently in a fast-paced environment.