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Customer service engineer jobs in United Kingdom

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  • Multi Skilled Maintenance Engineer
    Multi Skilled Maintenance Engineer
    2 months ago
    £16–£25 hourly
    Full-time
    London

    Job Description: Job Overview We are seeking a highly skilled and motivated Maintenance Engineer to join our dynamic team. The ideal candidate will possess a strong background in electrical engineering, plumbing or catering equipment. As a Multi-Skilled Maintenance Engineer, you will be responsible for delivering planned, reactive, and preventative maintenance across a variety of commercial and public buildings. You’ll ensure that electrical, mechanical, and building fabric systems are maintained to the highest standards, ensuring compliance, safety, and minimal downtime. Duties and Responsibilities: Perform planned preventative maintenance (PPM) and reactive repairs on building systems, including electrical, mechanical, plumbing, and HVAC. Service, repair, and test commercial catering equipment, including ovens, fryers, grills, dishwashers, and refrigeration units. Diagnose and resolve faults quickly to minimise downtime and ensure safe operation of all systems. Carry out general building maintenance and fabric repairs as required. Ensure all work complies with health, safety, and environmental regulations. Maintain accurate service records, job sheets, and compliance documentation. Work independently or as part of a team to meet client service level agreements. Skills & Experience Proven experience in facilities maintenance and commercial catering equipment servicing. Strong electrical and/or mechanical fault-finding skills. Recognised qualifications such as City & Guilds / NVQ Level 3 in Electrical, Mechanical, or Plumbing. 18th Edition IEE Wiring Regulations (for electrically biased engineers). Experience with gas and electric catering equipment (Rational ovens, dishwashers, fryers, etc.). Excellent communication and customer service skills. Full UK driving licence (if mobile role). Benefits Competitive salary. Company van and fuel card (if mobile). Company pension scheme. Job Type: Full-time Work Location: In person

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  • Plumber
    Plumber
    1 month ago
    £50–£99 hourly
    Full-time
    Ilford

    We are a fast-growing emergency call-out service handling over 200 jobs per day across the UK. Our company is committed to delivering rapid, reliable, and high-quality service to customers experiencing urgent issues in their homes or businesses. To support our continued expansion, we are looking for skilled and motivated Gas Engineers, Plumbers, and Electricians to join our professional team. Role Overview As an Emergency Call-Out Engineer, you will be responsible for attending urgent customer appointments, diagnosing issues efficiently, and completing repairs to a high standard. This role is ideal for engineers who thrive in a fast-paced environment and want flexibility, consistent job flow, and strong earning potential. Key Responsibilities • Attend emergency call-out jobs across your service area, • Diagnose and repair faults safely and efficiently, • Deliver excellent customer service on every job, • Complete required job reports and documentation, • Ensure compliance with industry regulations and company standards, • Work independently while representing the company professionally What We Offer • High job volume: Over 200 emergency jobs every day, • Flexible earning structure:, • Commission-based opportunities with strong earning potential, • Weekly wage options for those seeking stable income, • Fast onboarding and consistent workflow, • Support from our dedicated operations team, • Opportunities for long-term work and career development Requirements • Gas Engineer, Plumber, or Electrician, • Relevant industry certifications (e.g., Gas Safe Registration for gas engineers), • Full UK driving licence, • Own tools and equipment, • Strong communication and customer service skills, • Ability to work during emergency call-out hours Interested? Apply Today! If you would like more details about this opportunity, please apply, and a member of our team will contact you as soon as possible with further information.

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  • IT Support Analyst
    IT Support Analyst
    16 days ago
    £32000–£38000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Security Installation Technician
    Security Installation Technician
    1 month ago
    Full-time
    London

    In this hands-on role, you will be primarily responsible for the installation, testing, and proactive maintenance of both CCTV and access control systems. You will work closely with project managers and fellow engineers to ensure all assignments are completed efficiently, on time, and uphold our high standards of quality and compliance. Key Responsibilities • Installation & Configuration: Install, configure, and thoroughly test new CCTV (IP and analogue) and access control systems., • Quality Assurance: Ensure all installed systems meet specific client requirements and comply with all relevant industry and regulatory standards., • Maintenance & Support: Conduct routine system maintenance, fault finding, and advanced troubleshooting on existing installations., • Documentation: Prepare and maintain detailed, accurate documentation and reports for all installation and maintenance activities., • Client Management: Liaise professionally and effectively with clients on-site to understand requirements, provide updates, and ensure customer satisfaction., • Team Collaboration: Work collaboratively with colleagues to ensure seamless project handovers and operational continuity. Skills and Experience Required • Proven Experience: Demonstrated professional background in the installation and maintenance of modern CCTV and access control systems., • Technical Knowledge: Strong working knowledge of current security system technology, networking, and components., • Safety & Compliance: Excellent understanding of UK health and safety regulations relevant to site work. (Possession of a CCNSG Passport is a distinct advantage, but training will be supported for the right candidate)., • Professional Conduct: Ability to manage time effectively, meet strict project deadlines, and work independently with minimal supervision., • Interpersonal Skills: Exceptional communication and interpersonal abilities for both teamwork and client interaction., • Mobility: A valid driving license is essential for this field-based role.

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