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Customer service engineer jobs in United Kingdom

Are you a business? Hire customer service engineer candidates in United Kingdom

  • Gas Engineer
    Gas Engineer
    21 days ago
    £35000–£39000 yearly
    Full-time
    London

    Job Summary We are seeking a skilled and reliable Heating & Plumbing Engineer to join A&K, with a minimum of 3 years’ experience. The successful candidate will be responsible for installing, maintaining, and repairing heating and plumbing systems across residential properties. This role requires strong mechanical and plumbing knowledge, practical competence with a wide range of tools, and the ability to work both independently and as part of a team. As this is a customer-facing role, the ideal applicant will demonstrate professionalism, strong communication skills, and a commitment to representing A&K to a high standard while delivering safe, efficient, and high-quality workmanship. Working Hours • Monday to Friday 35hrs per week Key Responsibilities • Install, service, and repair heating systems, including boilers, radiators, hot water cylinders, and associated pipework., • Carry out plumbing works such as pipe installations, leak detection, fault diagnosis, and bathroom/kitchen plumbing as required., • Perform routine servicing and preventative maintenance to ensure systems operate efficiently and in compliance with regulations., • Diagnose and resolve heating and plumbing faults using strong technical and mechanical knowledge., • Use hand tools, power tools, welding equipment, and basic carpentry skills to modify, assemble, or repair components where necessary., • Complete accurate records of work undertaken, materials used, and any follow-up actions required., • Ensure all work complies with current health & safety legislation, Gas Safe requirements, and industry standards., • Act as a professional representative of A&K when working in customers’ homes, delivering excellent customer service at all times., • Safely operate a company vehicle to transport tools, equipment, and materials as required. Qualifications & Requirements • Minimum 3 years’ experience as a Plumbing & Heating Engineer., • Strong domestic plumbing experience, including pipework, repairs, and installations., • Relevant qualifications and certifications must be provided:, • City & Guilds Level 2 and Level 3 Diplomas in Plumbing and Domestic Heating, • ACS (Accredited Certification Scheme) qualifications, • Gas Safe registration (mandatory for gas work), • Full, valid UK driving licence., • Ability to work independently and manage workloads effectively., • Strong organisational skills with good attention to detail., • Professional, customer-focused attitude., • References will be required and checked as part of the recruitment process., • Successful applicants will be required to undergo a DBS check., • Applicants must have the right to work in the UK. Benefits • Company van (working hours only), • Tools, PPE, and uniform provided, • Company pension scheme, • 28 days’ paid leave, including bank holidays, • Steady, long-term work, • Supportive and professional working environment, • Statutory maternity leave, • Statutory paternity leave, • Statutory adoption leave, • Shared parental leave, • Parental bereavement leave, • Carer’s leave, • Neonatal care leave

    Immediate start!
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  • Water Hygiene Engineer
    Water Hygiene Engineer
    2 days ago
    £31000–£36000 yearly
    Full-time
    London

    Location: London (with UK-wide travel as required) Job Type: Full-time Salary: £31,000 - £36,000 per year (depending on experience) Benefits: Company car, pension, performance bonus, uniform, tools, PPE provided About Us My Aqua Ltd is a leading independent consultancy delivering expert Legionella and water quality management services across the UK. With a growing national portfolio, we are looking to expand our technical team by hiring a versatile and experienced professional with a background in both water hygiene engineering and Legionella risk assessments. Role Overview We are seeking a multi-skilled Water Hygiene Engineer who is also qualified and experienced in Legionella Risk Assessment writing. This role involves completing routine water hygiene tasks and undertaking risk assessments to ensure client sites remain compliant with current legislation and guidance. Key Responsibilities Water Hygiene Duties • Temperature monitoring, outlet flushing, and descaling as per ACOP L8 and HSG274 guidelines., • Water sampling in accordance with BS7592 standards., • TMV servicing, calibration, and replacement., • Showerhead cleaning/disinfection., • CWST and calorifier inspections, cleans, and blowdowns., • Basic plumbing tasks, expansion vessel servicing, and booster pump maintenance., • Maintain site water logbooks and complete all necessary documentation., • Communicate effectively with the service department to ensure efficient task completion. Legionella Risk Assessment Duties • Conduct Legionella risk assessments to a high standard following ACOP L8 (4th Edition), HSG274 Parts 1-3, BS8580-1:2019, and HTM 04-01., • Create written reports with schematic diagrams, manual and digital entry., • Attend client review meetings as necessary and provide technical advice., • Support the company with additional operational tasks where required. Requirements • Minimum 3 years' experience in both water hygiene services and Legionella risk assessments., • City & Guilds Legionella Risk Assessment qualification (or equivalent)., • In-depth knowledge of:, • ACOP L8 and HSG274 (Parts 1-3), • BS8580-1:2019, • HTM 04-01 (Healthcare Premises), • Confident in using Microsoft Office and PDAs for reporting and schematics., • Full, clean UK driving licence., • Enhanced DBS certification (or willingness to obtain)., • Able to work independently and travel as needed., • Strong interpersonal and customer service skills., • High standard of written and verbal communication – examples of previous LRA and other reports to be submitted with your application. What We Offer • Competitive salary based on experience., • Fully equipped company vehicle., • Tools, uniform, and necessary PPE., • Ongoing professional training and development., • Opportunity to work in a supportive and growing team environment If you are a skilled and qualified professional ready to take the next step in your water hygiene and Legionella compliance career, apply now to join My Aqua Ltd.

    Immediate start!
    No experience
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  • Production Technician and Precision Fitter - Personalised Metal and Wood
    Production Technician and Precision Fitter - Personalised Metal and Wood
    6 days ago
    £41700–£45000 yearly
    Full-time
    London

    Role Overview We are looking for a highly skilled Production Technician & Fitter to join our creative manufacturing team. This role is unique: it combines the technical "bench fitter" skill set with modern digital fabrication. You will be responsible for the setup, operation, and maintenance of our precision machinery (Laser Engravers, UV Printers, CNC cutters) to produce high-quality, bespoke accessories and gifts from metal and wood. Key Responsibilities & Tasks 1. Production Fitting & Assembly • Precision Assembly: Fit and assemble small-scale metal parts and sub-assemblies (such as welding necklaces, attaching clasps, or inlaying metal into wood) to fine tolerances., • Technical Specifications: Examine digital drawings and customer specifications to determine the most efficient sequence of operations for custom orders., • Finishing: Use hand tools and bench techniques to ensure all metal and wood products meet our "Prestige" quality standards before dispatch. 2. Machine Operation & Digital Fabrication • Laser & UV Systems: Calibrate and operate laser engraving and UV printing machinery, adjusting settings for different materials including stainless steel, silver, wood, and acrylic., • Material Preparation: Execute the cutting and preparation of raw metal and wood sheets to required dimensions using industrial cutting equipment. 3. Maintenance & Engineering • Plant Maintenance: Install, repair, and service our industrial production machinery to minimise downtime., • Fault Diagnosis: Examine the operation of electrical and mechanical components within our engravers and printers, making adjustments to ensure laser alignment and print head accuracy., • Tooling: Maintain and sharpen cutting tools and jigs used in the daily production of accessories.

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  • Auto Technician
    Auto Technician
    14 days ago
    £27000–£37000 yearly
    Full-time
    Croydon

    Job Summary We are seeking a skilled Vehicle Technician to join our professional team. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles to ensure optimal performance and safety. This role offers an excellent opportunity for individuals with a passion for automotive technology and strong mechanical skills to develop their career within a dynamic environment. The position is paid and requires a commitment to quality workmanship and customer satisfaction. Responsibilities Conduct thorough inspections of vehicles to identify mechanical issues and faults. Perform repairs and maintenance tasks including engine work, brake repairs, suspension, and electrical diagnostics. Utilise hand tools and power tools effectively to carry out repairs efficiently. Document all work carried out accurately in accordance with company procedures. Test vehicles post-repair to ensure issues have been resolved and vehicles are safe to operate. Maintain a clean, organised workspace, adhering to health and safety standards at all times. Communicate clearly with customers regarding repair needs and vehicle status when required. Requirements Proven mechanical knowledge with experience in vehicle repair or maintenance. Proficiency in using hand tools and power tools safely and effectively. Strong organisational skills with attention to detail in diagnosing issues and completing repairs. Ability to work independently as well as part of a team in a fast-paced environment. Relevant qualifications or certifications in automotive technology are desirable but not essential. A valid driving licence is preferred to facilitate vehicle collection and delivery if necessary. This role is ideal for motivated individuals eager to enhance their technical skills within the automotive industry while contributing to high standards of service delivery. Job Type: Full-time Work Location: In person

    Immediate start!
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