Customer success engineer jobs in United Kingdom

AME limited is a well-established and growing automotive service center, dedicated to providing high quality vehicle repair and maintenance services. We are seeking an experienced and skilled Car Mechanic to join our dynamic team. Key Responsibilities: • Diagnose mechanical issues using diagnostic tools and equipment. • Perform routine maintenance, including oil changes, brake replacements, tire rotations, and fluid checks. • Conduct engine repairs, transmission servicing, and suspension work. • Identify worn-out or damaged parts and replace them with quality components. • Test-drive vehicles to ensure successful repairs. • Provide excellent customer service by explaining repairs and offering maintenance advice. • Maintain a clean and organized workspace. Requirements: • Proven experience as a car mechanic or in a similar role. • Strong knowledge of mechanical, electrical, and electronic components of vehicles. • Ability to handle various tools and heavy equipment. • Good communication skills and attention to detail. • Valid driver’s license. Preferred Qualifications: • Certification from a vocational qualification or completion of an apprenticeship. What We Offer: • Competitive salary based on experience. • Paid time off and holiday pay. • Opportunities for professional growth and development.

Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.

Job description Overview As a Sales Representative you will play a crucial role in driving revenue and growth by identifying and pursuing sales opportunities, building strong relationships with current and new clients, promoting our products and services. You will be responsible for generating leads, understanding customer needs and delivering tailored solutions to meet their needs. The role demands excellent communication skills and a proactive attitude with a passion for exceeding sales targets, with a keen sales drive. What We Do Based in Lancashire and the surrounding Areas. We supply Workshop Consumables and Professional Hand Tools to the end user and Industrial sectors. The Best Partnership (UK) Ltd (TBP INDUSTRIAL) drives through an array of sectors, from Farmers, Haulage, Garage, Golf Clubs, Coach Firms, transport and the Engineering and Industrial Sectors. We pride ourselves on delivering quality products with enthusiasm to drive the TopTul branded Tools. Essential Skills Knowledge and understanding of Workshop Consumables and Hand Tools Capability to initiate cold calling Strong Communication and relationship building skills, high integrity and professionalism Good Verbal and written skills Ability to manage your own workload using your own initiative and driven to hit sales targets Sales experience A Valid UK Driving License Desirable Skills Proven track record of success in sales, minimum 1 years’ experience would be adventuress PLACES FOR RECRUITMENT - GLASGOW, NORTH YORKSHIRE,OXFORDSHIRE, DERBYSHIRE What We Offer 20k – 24k (Depending on sales experience) Commission NEST Pension Contribution Monday – Friday 8.30am – 5pm 23 days holiday (20 free choice) 3 Holidays saved for Christmas Closure + Statutory Bank Holidays Dynamic and supportive work environment with focus on collaboration and growth This package will include a basic salary and commission, Monthly Targets, company vehicle, company mobile phone and fuel card. Work Location: On the Road Job Type: Full-time Pay: From £20,000.00 per year Additional pay: Commission pay Benefits: Company Vehicle Company pension Schedule: Monday to Friday 8.30am-5pm Experience: Sales: 1 year (required) Licence/Certification: Driving Licence (Must) Work Location: On the road Expected start date: 01/11/2024

A successful candidate would join a friendly team of Motorbike/Motorcycle Technicians/Mechanics and be required to service & repair mopeds and bigger motorcycles to prescribed standards. We are open Monday - Friday 9am - 6pm and Saturdays 9am - 3pm The contract would be full-time, permanent (45 hours/week) Main duties: To carry out routine servicing or maintenance on bikes Conduct diagnosis of any found or reported faults, carrying out repairs as required (PDI checks, changes of tyres, oil, brake pads, clutch and tracker installations) Carry out road tests to confirm correct operation and stability following service/repair Completion of appropriate documentation Advise appropriate colleagues of any additional work/faults found Test ride bikes after they have been worked on Ensure that work is completed within manufacturers’ standard times where possible Provide great customer service and offer advice to drivers and their managers Keep personal working area clean and free from potential hazards Ensure workspace and tools/equipment is kept maintained to an acceptable standard Report any potential hazards to your supervisor To comply with all Health & Safety standards Attend training courses to update personal skills and knowledge Requirements: previous experience in motorcycles/mopeds workshop - A MUST (for experienced role, for the entry level - an interest or education in this direction is a must) knowledge of diagnostic systems knowledge of basic engine and electrics repairs

Manual Grinder, Machine Operative. Surface Grinder Competitive salary based on experience. Overtime available. On site parking. 37.25 hours standard working week: Mon – Thurs 8.00am till 4.30pm. Fri: 8.00am till 1.15pm. Ash Consulting are working with a well-established speciality manufacturing business that due to ongoing success and full order books are keen to appoint a permanent Manual Grinder to join their grinding team. The post holder will perform grinding of precision Gauges to customer requirements in a timely fashion. This is a fantastic opportunity for someone to build a career in a well-established company in the DN7 area. What We Are Looking For Our client is interested in candidates who have the following skills and experience: · The successful candidate will be proactive and self-motivated. · Ideally you will be apprentice trained as a Grinder with a focus on Surface Grinding. The machines used are: Seedtec APS & Jones & Shipman Surface Grinders. · Experience of precision machining and work on small batches or one offs. · Ability to understand operation and method sheets. · Working with Standard Operating Procedures. · Understand engineering drawings (geometric tolerancing). · Change over and set of a grinding machine. · Mounting and balancing a grinding wheel. · Knowledge of grinding wheels, surface roughness and experience working to tight tolerances. · To work to fine tolerances with the ability to use of comparators, gauges, micrometres and other task specific measuring equipment. What’s on Offer - A good salary based on skills, qualifications and experience - Free secure on site parking - Overtime available at competitive rates - Pension - Early Friday finish - Genuine career opportunities within a market leader in their specialist field - How to Apply - Please send a full CV and any covering notes to Ash Consulting via the link

We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024

We have an exciting opportunity for an experienced Fire & Security Installation Engineer to join our team at EVOTEC Fire and Security - Install and upgrade fire alarm systems in commercial and residential buildings - Test and repair alarm systems, including fire sprinkler valves and smoke control systems - Ensure alarms are installed according to code - Troubleshoot or document any issues - Ensure systems comply with electrical and fire codes - un wiring and circuits, and attach electrical wires - Install hardware and replace malfunctioning hardware. - Use building plans to determine proper systems to install. - Conduct routine maintenance on fire alarm systems - Program fire alarm systems using software - Keep accurate records of all fire alarm system inspections and repairs - Comply with policies relating to Health, Safety, Security, Environment, and Technical Compliance issues that affect the customer and employees. - Use the CRM system correctly and efficiently, logging travel time, job start & finish and adding informative job notes onto daily worksheets. - Learns to correctly and independent carry out risk assessments - Work to progress through the training matrix and be forthcoming with any concerns you may have with your training journey. - Assist colleagues with tasks where required. - Ensure all relevant engineering practices are adhered to - report any inconsistencies to a senior engineer or your service supervisor. - Maintain company issued equipment in good condition and fit for purpose. Report immediately any damaged, stolen, or missing company issued equipment to your Service Supervisor. - Always ensure good timekeeping and housekeeping, making sure you are setting the right example. - Carry out all duties in accordance with the Company employee handbook. - Use provided documentation to try and resolve faults in the first instance. - Attend engineer’s meetings when required. - Work in a cost effective and cost-efficient manner. - Practice good housekeeping onsite and in vehicle. - Correctly represent the company in company issued clothing. - Attend training courses to extend knowledge and skill set of various manufacturers products. What we offer - Competitive salary up to £45k depending on your experience - Company van with fuel card - 28 days of holiday including bank holidays - Enhanced travel pay (where travel is outside of normal working hours) - Bupa Employee Assistance Programme (EAP) - Contractual sick pay (CSP, after probation) - Refer & earn bonus for employees The candidate must have a clean driving license and is able to commute to Salisbury (within 1 hour of the office) The position is full time Monday- Friday 08:30- 17:00. You will be based at our Salisbury office and you will be required to carry out work in Salisbury and the surrounding areas If you are successful at the interview, you must be able to provide: - A five-year background history for security clearance - ID documents for PNC & Enhanced DBS checks

MDP Communication Services Limited is an established company that operates within the Access Control, Door Entry, CCTV and automated Gates industry. Our client base is mainly local authority and housing trusts in and around greater London. Due to our continued success, we are excited to be able to offer a new role within our administration team at our headquarters in Potters Bar, Hertfordshire. Job Title: Service Contract Administrator Responsible to: Senior Office Administrator Office Administrator Job Purpose: To ensure a successful workflow of office procedures, and support the Senior office administrator by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, clients, and vendors in person, online, and via telephone. Service Contract Administrator Main Duties: · Communicates with company clients and tenants to produce appointments for our internal service call engineers · Arranges appointments by proactive scheduling into the company’s internal database · Manages correspondence by answering emails, sorting mail and answering incoming and outgoing calls · When required to administer company expenses and invoices · Answers phone calls and transfers them as necessary · Draft, formats, and prints relevant documents · Maintains stock lists and orders office supplies as needed · Interacts with the senior office administrator and carries out their requests · When required assists in purchase orders and invoicing · Manages outgoing post and records data on special deliveries · Photocopies, prints and files appropriate documents as needed Office Administrator Skills and Qualifications: Prior office management experience preferred, but not essential as training is available; Strong attention to detail; Ability to work without supervision; Excellent time management skills; Excellent communication and customer service skills; Strong prioritisation and organisation skills; Ability to handle confidential information; Good record keeping skills; Ability to multitask

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £11-14 per hour Expected Working hour: 40 hour per month Schedule: Monday to Friday Work Location: In Person

We are recruiting for One Validation Controller to join our back-office team. As the Validation Controller you will be responsible for providing 2nd line support and help to optimise the working day of the Field Engineers to achieve the daily delivery of customer service in line with the agreed SLA’s and by maximising the efficiency of the service delivery, ensure they are achieved in an efficient and customer focused manner. In your role you will be responsible for: · 2nd line support, supporting all field engineers, offering technical assistance and advice helping the engineer meet the clients SLA’s. · Offer Jeopardy and controls assistance on any testing or technical issues. · Help assist engineers run down their work in a timely manner throughout the working day. · Proactively support and assist new to field engineers. · Answer and action any queries and or requests received from the client. · Validate job closures including ensuring the correct pictures and relevant information are uploaded. · Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for and closed correctly with sufficient notes to assist the client resolve any outstanding issues. · Challenge and validate any failed jobs and promote health and safety standards ensuring compliance with statutory and company requirements. · Avoid potential work failures by liaison with client Customers. · Ensure all jobs are accounted for and closed by the end of the day. · Communicate with field team managers and area managers of any issues throughout the working day. You will have the following qualifications and be able to prove experience and competence: · Strong communication skills, both written & oral. · Ability to plan own time effectively with self-motivation and to work on own initiative, prioritising workloads. · Able to demonstrate process driven outcomes. · Able to demonstrate a strong customer service focus, setting the expectations for the team. · Numerate and literate, ability to interpret data and report outputs and actions accurately. · Strong interpersonal skills, ability to build effective working relationships. · Ability to work as a team member, promote team spirit and share ideas. · Good organisation and time management skills. · The ability to work without supervision. · The ability to remain calm under pressure and maintain high standards at all times. · Understanding of Microsoft office i.e. Excel, Word etc. · The ability to multitask, to a high standard with exceptional attention to detail · Flexible with working hours · Experience working in a similar role would be advantageous · Must have some understanding of technical terminology and good excel knowledge. · Excellent time management skills should have the ability to prioritise tasks and complete in a timely manner What’s on offer for successful candidates? · 24k Per Annum salary, Overtime available. · 20 days’ holiday plus statutory bank holidays · Company Pension scheme · Cycle to work scheme Shift pattern: Mon-Fri 8am – 5pm or Mon-Fri 9am – 6pm. Saturday working is available. Location: Brimsdown, Enfield If you believe that you are the right fit, have the skills and expertise to add to our existing team and are looking to join our company, please apply and send us a copy of your CV.