Customer success engineer jobs in United Kingdom

This is a full-time role for a Domestic Appliance Service Engineer. The successful candidate will be responsible for repairing appliances in customers' homes, communicating with customers and offering a high level of customer service. They are also responsible for diagnosing all issues with appliances and report back to admin team with details of the issues and which parts/ resources are requires to repair. It is also expected of the candidate to be able to correctly and efficiently install all kitchen appliances.

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & German.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & French.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & Spanish.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.

Automatic Door Service Engineer required to cover the West Midlands – Working knowledge of automatic door systems and practices is required. We are seeking a motivated engineer with a positive attitude and excellent interpersonal skills to join our team. This is a great opportunity to become part of a company with over 30 years of industry experience and contribute to the exciting launch of our new Servicing Department. Duties to include: - Conducting fault finding, stripping down, and the repair of all manufacturers’ automatic doors and equipment. Ensuring all equipment is left in safe working order, restored in-line with BS 7036 and BS EN16005 safety standards. - Providing scheduled maintenance cover and where required, out of hours call-outs. - Completion of work in a timely manner, aiming to rectify faults on first attendance to site. - Housekeeping tasks to be carried out during all visits and customers to be made aware of the work that has been completed on site, and any recommended/required works going forwards. - Submission of detailed reports on the work carried out, findings, details of stock used, and a video of the doors left in working order. - Consulting with customers on their door requirements, promoting all intercompany/group products where possible. - Adhering to health and safety systems at all times to ensure the correct and safe servicing of our products. Personal Profile: - Self-motivated with a can-do attitude and great interpersonal skills. - Ability to work autonomously, as well as part of a team. - Willingness to learn and undertake training to further develop your skillset and role within the business. Requirements: - Full, clean UK Driving Licence - Working knowledge of automatic door systems, aligned industry technologies and practices. - CSCS Card holder - ADSA or ADIA Card Holder Preferred: - NVQ Level 2 accredited Skilled Worker - Understanding of BS 7036: 1996/2014 and BS EN16005: 2012 safety standards Package: - 20 days’ holiday entitlement, increasing by 1 day per each full year of service completed – up to a maximum of 25 days. Plus, Bank Holidays and a 3-day Christmas shut down - Optional enrolment into the company healthcare scheme after successful passing of probationary period. - Death in service benefit Provided by the company: - All required uniform and PPE - Mobile phone - Company van, required stock, and necessary power tools

Role: Sales Engineer/Account Manager – Drives and Motors Location: South East England Salary: Up to £45,000, car/allowance, generous bonus scheme and benefits Overview This rapidly growing business is now looking for a new Sales Engineer / Account Manager to cover the South East of England. They are to UKs largest independent supplier of drives and motors and supplier of the year for the last 3 years. If you are from the industry you will know who they are! They are now looking for a customer focused, loyal and driven person to join the team to look after the South East of England. Is this you? Have you been successful in your current role and have not felt appreciated? Are you looking to move to a business built on providing market-leading products and services with an outstanding reputation for customer service and an enviable client list? Do you think it is time to take your next step? My client is looking for someone that will be committed and want to stay for the long term. What’s on offer? An excellent basic salary, company vehicle, I-Phone, laptop, great holiday package, unlimited earning potential with bonus structure and a new career in a great working environment and the chance to join this growing team. All applicants will be considered, whether you are an excellent engineer looking to move into a career in sales, or a sales engineer with an excellent proven track record in an industry other than Drives and Motors, or a Drives and Motors expert with experience in sales and account management. Full product training will be given so if you are not from the industry but believe you have the skills and sales experience in a comparable role then we are happy to talk to you. A full and Valid Driving License is required. More about the firm This is a business that wants their people to succeed, starting with a comprehensive induction programme to ongoing training and support from there on, they are there to do everything to help you deliver. Their awards for service and innovation make them the partner of choice for their growing client base and are market leaders in their sector – and that is always a sign you are part of a winning team. Next Steps Please contact Jeremy Barwick, our retained recruitment consultant, if you would like to discuss the role further or simply apply and send your CV and any other information you think is relevant. We look forward to hearing from you.

About Us: North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300,000 fuelling's per year. We aim to provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence. Key Responsibilities: Working as part of the wider North Air maintenance team, this role is responsible for the day-to-day supervision of personnel working at each of the designated Vehicle Service Bays (VSB’s) within their region. The Maintenance Supervisor will be responsible for all people management of the team in their region, Resource Planning, Project Management and ensuring all training requirements are met to maintain an efficient service across the nominated operational sites. The role holder will also be responsible for providing a safe and healthy working environment, ensuring compliance with all relevant legislation, site engineering standards, training, maintenance and quality procedures to JIG, COMAH and industry best practice. Tasks will also include but not be limited to: - Where necessary write, plan and oversee control of work processes within designated locations and within area of expertise, including hazard risk - Manage of 3rd party contractors when required - Raise ideas that will provide development of procedures or design which will improve safety, efficiency or serviceability of vehicles, systems and operational equipment - Operate correct safety and emergency procedures in the event of incidents – Review existing procedures and create where necessary any maintenance-based emergency procedures This role is being advertised for our Southern which region which covers the following sites: Gatwick, Bristol, Stansted, Manchester, East Midlands, Chester, Derby This role is Regionally Based with regular travel to sites within the region – approximately 60% of the week. A company van will be provided. Qualifications & Experience: Essential: - Must have completed an apprenticeship in vehicle maintenance/maintenance discipline or have had at least 5 years of practical experience in the aviation refuelling industry - Minimum of NVQ Level 3 in Maintenance or Mechanical Engineering discipline - Full driving licence - Experience of managing Permit to Work systems, or Safe Systems of Work - Knowledge and experience of health & safety procedures/requirements Desirable: 5 years + experience in the aircraft refuelling industry and or Experience maintaining and or testing aviation fuelling vehicles Working knowledge of computerised Maintenance Management Systems preferred but not essential Ability to coach, lead and direct others Strong Influencing Skills Job Types: Full-time, Permanent Salary: £40,000.00-£45,000.00 per year Benefits: Company car Company events Company pension Cycle to work scheme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday