Desktop support jobs in United Kingdom

Job Title: IT Service Desk Analyst (1st Line) Role: Permanent Start Date: ASAP Salary: 20k – 23k (depending on experience) per annum Location: Farringdon, London (with travel to clients sites) Job Purpose Provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations (projects), and computer network and connectivity maintenance. Responsibilities & Duties - Provide 1st line IT support using the service desk and monitoring systems. - Offer troubleshooting, support, and fixes for client IT equipment or network failures. - Provide phone, email or in-person support (onsite and remote) - Client routine site visits to perform IT checks and proactive support. - Walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists. - Demonstrate great customer service skills and patience. - Update client documentation and record IT environment changes. - Manage and maintain client backups including backup technologies used. - Maintain records of client hardware and software inventory - Assist with maintaining information security through controlled hardware or software installations. - The ability to learn from other staff members and apply the knowledge to future projects or support scenarios. - Follow disaster recovery plans for equipment, power, or security failures when necessary to protect data and security. Requirements - Ideally 1 year working in an IT environment - Basic understanding of IT networking and active directory environments. - Experience with Microsoft Office 365 administration. - Experience within a desktop support or IT administration role. - Good customer services skills - Good written and verbal communication IT Skills and Qualifications - Knowledge of Computers and Networks - Knowledge of Software and Hardware, Decision Making, Problem Solving, Critical Thinking - Strong Written and Verbal Communication, Interpersonal Communication - Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.

Linzi Shoes, the go-to destination for affordable and on-trend footwear, is growing its team! We’re looking for a creative and enthusiastic Junior Digital Designer to join our expanding team. This is an exciting opportunity for someone passionate about design, fashion, and all things digital. If you’re ready to grow your career and bring fresh, engaging designs to life, we want to hear from you! You will report to the Head of Brand. Main Responsibilities Design Creation: • Develop creative assets for use across social media, email marketing, website banners, and paid advertisements. • Design marketing collateral, including look books, packaging, and promotional materials for in-store and online use. • Create impactful visuals for seasonal campaigns, product launches, and special events. • Design web assets, including cropping, uploading, and page building for desktop, mobile, and app. Brand Consistency: • Maintain a consistent brand identity, adhering to brand guidelines. • Collaborate with the marketing team to ensure designs align with strategic goals and resonate with target audiences. Creative Innovation: • Stay ahead of design trends and bring fresh, innovative ideas to the table. • Explore new tools, techniques, and formats to enhance the brand's creative output. Collaboration: • Work closely with the Paid Media and Content teams to deliver optimised visuals for META, TikTok, and Google Ads campaigns. • Liaise with the eCommerce team to ensure website visuals are engaging and effective. • Adapt designs based on performance data, feedback, and testing results. Skills & Experience Needed • A university degree in Digital Design or Graphic Design (or equivalent). • Proven experience as a Graphic Designer, ideally in the fashion or retail sector. • Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma. • Strong illustrative and layout design skills. • Experience designing: ◦ Email campaigns and flows (preferred) ◦ Social media ads and digital banners (preferred) ◦ Marketing collateral for digital and physical campaigns • Strong portfolio showcasing a range of design work across digital and print mediums. • Exceptional attention to detail with a keen eye for typography, colour, and layout. • Ability to manage multiple projects and meet tight deadlines in a fast-paced environment. • Basic understanding of eCommerce and social media platforms, including their design requirements. • Experience in video editing and motion graphics (preferred but not essential). • Familiarity with eCommerce platforms such as Shopify (preferred). • Knowledge of UX/UI design principles is a plus. What We Offer • Competitive salary. • A collaborative, supportive team culture. • Free on-site parking. • Pension Scheme. • 28 days holiday (including Bank Holidays). • Employee discounts on Linzi Shoes products. Additional Information • This is a full-time, in-office position. • Must live in London or nearby, with the ability to commute to our Harold Wood office in Essex. • Professional references will be required.

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.