1000+ Best desktop support Jobs in United Kingdom (April 2025)

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

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CLOUDBRAIN SOLUTIONS LIMITED

IT Support Technician

As an IT Support Technician, you will be the first point of contact for our customers seeking technical assistance. You will provide support, troubleshoot issues, and ensure our clients’ systems and networks run smoothly. Your role is critical in maintaining our reputation for reliability and excellent customer service. Key Responsibilities Provide first-level support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Diagnose and resolve technical hardware and software issues. Perform hardware and software installations, configurations, and updates. Manage user accounts, permissions, and access rights. Monitor and maintain computer systems and networks. Log and track all support requests, issues, and resolutions using our ticketing system. Assist in the creation and maintenance of documentation for IT procedures, policies, and manuals. Conduct remote troubleshooting and provide clear, step-by-step technical instructions. Work closely with other IT team members and departments to ensure seamless support and communication. Maintain a high level of customer service, professionalism, and confidentiality. Qualifications Proven experience as an IT Support Technician or similar role. Excellent understanding of computer systems, mobile devices, and other tech products. Experience with various operating systems, including Windows, macOS, and Linux. Familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Outstanding organizational and multitasking abilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

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RS informatics

IT Support Technician

We are looking for a skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support to end-users, troubleshooting problems, and maintaining IT systems and infrastructure for our clients. Responsibilities: Provide technical support to end-users, including troubleshooting problems related to hardware, software, and network infrastructure. Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices. Perform routine maintenance tasks, such as backup and recovery procedures, system upgrades, and patches. Ensure that IT systems and infrastructure are secure, reliable, and perform optimally. Monitor and troubleshoot system performance, diagnose problems, and recommend solutions. Develop and maintain technical documentation, including system configurations, processes, and procedures. Collaborate with other technical teams and stakeholders to ensure that systems and infrastructure are integrated and functioning correctly. Requirements: Bachelor's degree in computer science, information technology, or related field. At least 2-3 years of experience in IT technical support or related field. In-depth knowledge of hardware and software components, including desktops, laptops, printers, and mobile devices. Experience with operating systems such as Windows, macOS, and Linux. Industry certifications, such as CompTIA A+ or Network+, are preferred. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills, with the ability to work collaboratively with other technical teams and stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment.

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LIQUIDCHIP LIMITED

IT Support Technician

As an IT Support Technician, you will be the first point of contact for clients requiring technical assistance. Your primary responsibility will be to troubleshoot, resolve issues, and ensure the seamless operation of our clients' systems and networks. This role plays a key part in upholding our reputation for reliability and excellent customer service. Responsibilities: Provide first-line technical support to end-users for hardware, software, and peripheral-related issues. Diagnose and resolve software and hardware-related technical problems. Install, configure, and update software and hardware as needed. Manage user accounts, access permissions, and security rights. Monitor and maintain IT systems and networks to ensure efficiency. Track and log all support requests, issues, and resolutions using our ticketing system. Assist in developing and updating IT policies, procedures, and documentation. Perform remote troubleshooting and offer step-by-step technical guidance. Collaborate with IT team members and other departments to provide seamless support Maintain a professional approach, ensuring excellent customer service and confidentiality. Qualifications & Requirements Proven experience in an IT Support Technician or similar role. Strong knowledge of computer systems, mobile devices, and technology solutions. Hands-on experience with operating systems such as Windows, macOS, and Linux. Familiarity with remote desktop tools and help desk software. Excellent problem-solving and communication skills. Ability to work both independently and collaboratively. Strong organizational and multitasking capabilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are an advantage.

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Reading Mobile Accessories

Responsibilities: Diagnose hardware and software issues on desktops, laptops, and other electronic devices. Repair or replace faulty components such as screens, keyboards, hard drives, and motherboards. Install, update, and troubleshoot operating systems and software applications. Perform virus removal, data recovery, and system ooptimisation Assemble and upgrade PCs based on customer requirements. Provide excellent customer service and technical support. Ensures all completed work is documented in the system for billing and warranty purposes. Requirements: Previous experience in computer repair and troubleshooting. Strong knowledge of Windows, macOS, and basic networking. Ability to diagnose and fix common hardware and software issues. Good problem-solving skills and attention to detail. Strong communication skills to assist customers effectively.

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