Desktop support jobs in United Kingdom - Page 2

Software Engineer (Senior) | C#/.Net & SQL Server | Systematic Hedge Fund Trading Live Markets • Salary: £120,000 – £160,000 + bonus (up to 100%), • Location: London (city) (primarily office-based) My client is a long-established systematic hedge fund, just under 20 people in total, with roughly half the business sitting in engineering. They’ve been running for over two decades, quietly successful, and very deliberate about how they build both software and teams. You’d be sat directly on the trading floor in London, working alongside traders, engineers, and the CEO day to day. It’s a tight-knit environment where technology isn’t a support function, it is the business. The systems you’ll be working on are the ones executing trades in live markets. The role itself sits right at the centre of that. You’ll be evolving a long-lived execution platform while contributing to a broader modernisation effort. Day to day, that means a mix of careful refactoring, incremental improvements, and responding to real-time trading needs. You’ll be speaking directly with end users, making changes that have immediate impact, and shaping how the platform develops longer term. Non-Negotiables • Degree in STEM subject (Computer Science, Maths, Physics or similar), • 2:1 or above (or equivalent), • C# / .Net (strong production experience), • SQL / relational databases, • Financial services engineering (direct exposure required), • Trading systems or execution platforms, • Hedge fund / systematic trading environment, • Algorithmic trading software development, • Software testing and safe refactoring practices, • Clear technical communication (working with traders and senior stakeholders) What You'll Work With • C#, • .NET Framework, • SQL Server, • WinForms desktop applications, • Azure, • Kafka, • Automated testing frameworks, • Legacy platform modernisation Nice to Haves • Futures, options, or crypto markets, • Python, • DevOps tooling, • High-availability systems, • Large-scale refactoring work, • Containerisation (Docker) Why Join / Projects This is one of those environments where the gap between engineering and trading doesn’t really exist. You’ll be sat with the people using what you build, which changes the nature of the work quite a bit. There’s a genuine mix of challenges here. Part of the role is careful, considered work on an established platform that’s been evolving for years. The other side is contributing to where it goes next, with plans around modernising the architecture and improving how new strategies are built and deployed. It’s also a small team, which means your work doesn’t disappear into a backlog. You’ll see the outcome of what you build, and you’ll have a say in how things are done. Access to leadership is direct, and expectations are high, both technically and academically. Employee Benefits • Bonus up to 100% of base salary, • Highly collaborative, front-office environment, • Direct access to traders and senior leadership, • Long-term, engineering-led culture Software Engineer (Senior) | C#/.Net & SQL Server | Systematic Hedge Fund Trading Live Markets

Electrician\n\nAre you an experienced Electrician with renewable energy experience looking to move off the tools into a technical specialist role?\n\nA fast-growing renewable energy company based in Leeds is looking for an Electrical Renewables Specialist to support their expanding UK installation teams. This is an exciting opportunity to use your electrical knowledge to support engineers installing Solar PV, Battery Storage and EV Charging systems across the country.\n\nThis role is ideal for someone who has strong electrical experience and renewable knowledge but wants to transition into a technical support, compliance and quality role within a rapidly growing sector.\n\nThe Role\n\nYou will work as part of a specialist renewables team, providing technical support to installation engineers across the UK while ensuring all installations meet company and regulatory standards.\n\nKey responsibilities include:\n\n * Providing remote technical support to field engineers installing Solar PV, battery storage and EV chargers\n\n * Diagnosing electrical installation issues and providing technical solutions via phone or live chat\n\n * Carrying out desktop compliance audits on completed installations\n\n * Ensuring installations meet industry regulations and company standards\n\n * Supporting internal departments including customer service and aftercare teams\n\n * Maintaining accurate job records and technical documentation on internal systems\n\n * Supporting the continuous improvement of installation processes and technical guidance\n\nRequirements\n\nWe are looking for experienced electrical professionals who have:\n\n * Minimum 5 years electrical experience\n\n * At least 2 years renewable installation experience (Solar PV, EV Charging or Battery Storage)\n\n * Strong fault finding and diagnostic skills\n\n * 18th Edition Wiring Regulations\n\n * NVQ Level 3 Electrical Installation\n\n * City & Guilds 236 Part 1 & 2 (or equivalent)\n\n * Excellent organisation and communication skills\n\nDesirable Experience\n\nThe following experience would be beneficial but is not essential:\n\n * Solar PV installation\n\n * Domestic EV charger installation\n\n * Battery storage systems\n\n * Electrical wiring of air source heat pumps\n\nAbout the Company\n\nYou will be joining a rapidly expanding renewable energy business working with some of the biggest names in the energy and home services sector.\n\nThe company is backed by global investors and operates as part of a major UK home services group. With growing demand for clean energy solutions, this role offers strong long-term career security within the renewables industry.\n\nBenefits\n\n * 30 days annual leave + bank holidays\n\n * Private medical cover\n\n * 4× salary death in service cover\n\n * Salary sacrifice pension (matched up to 6%)\n\n * Paid maternity & paternity schemes\n\n * Ongoing training and career development\n\nIf this role is of interest please click apply

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.\n\nWe are seeking a highly motivated and customer‑focused Trading Floor Desktop Support Engineer to support a high‑pressure front‑office environment. You will work directly with traders, quants, and analysts to ensure all desktop, application, data, and connectivity issues are resolved rapidly with minimal impact to trading activity.\n\nA strong ability to troubleshoot Excel‑based pricing sheets and formula logic is highly beneficial.\n\nKey Responsibilities\n\nProvide L1/L2 desktop and application support to traders and other front‑office users\nTroubleshoot issues related to Windows 11, O365, Outlook, network connectivity and hardware\nSupport and maintain trading turrets, dealer boards, and voice systems\nRapidly troubleshoot Excel pricing sheets, including broken formulas, incorrect references, or data link issues\nAssist with market data add‑ins (Bloomberg API, ICE, CME add‑ins)\nManage incident tickets and escalate where appropriate\nPerform desktop builds, upgrades, and deployments using enterprise tools\nSupport trading floor moves, device rollout projects, and hardware refresh plans\nWork closely with infrastructure, network, app support, and dev engineering teams\nParticipate in shift patterns or on‑call rotations as needed\nAbility to create clear KB documentation \n\nRequired Skills & Experience\n\n2-5+ years' desktop or trade‑floor support experience\nStrong understanding of Windows OS, Active Directory, Microsoft 365\nAdvanced Excel debugging including formula tracing, named ranges, dependency checking\nAbility to communicate effectively with front‑office users\nExperience in a financial services or fast‑paced trading environment\nBasic understanding of ITIL processesDesirable Skills\n\nFamiliarity with Excel-based pricing models used in front‑office teams\nTurret / voice trading systems (Cloud9)\nSCCM/Intune\nPowerShell scripting\nBasic networking (DHCP, DNS, VLANs)\nUnderstanding of equities, FX, fixed income, or derivatives workflows\nITIL Foundation\nSQL query building basic levelPersonal Attributes\n\nCalm, confident, and solution‑driven\nStrong attention to detail\nExcellent communicator, especially under pressure\nProactive, resourceful, and able to prioritise effectively\nComfortable supporting demanding front‑office stakeholdersTo find out more about Huxley, please visit \n\nHuxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

Job Description – Administrative Assistant\nPay: £25,000.00-£30,000.00 per year\nJob Description:\nAt Plumb Tomatoes we are also proud of our commitment to our clients and delivering work at a very high standard which is allowing us to build an expanding client base and expand our service offering and personnel.\nWe are looking to recruit an Administrative Assistant to develop into a key role within the business specifically support the business and its future growth\nThe successful applicant will be trained in key processes and systems to support the divisional management team in their day-to-day operational requirements.\nJob benefits include:\nA full-time position. · Twenty days paid holiday per year · Regular training · Competitive rates of pay · Basic hours 45 hours per week Monday – Friday 07:30 to 16:30.\nRequirements of Role\n 1. \n Provision of first incoming customer call management and redirection and/or messaging for call backs.\n 2. \n Administration support to team to assist with resource information and Coordination recording of Works.\n 3. \n Raise job sheets and monitor costs and suppliers as required.\n 4. \n Support the team in material ordering, hire equipment and tracking on and off hire requirements.\n 5. \n Update Sage and other client systems on job completion information and update priced works for invoicing.\n 6. \n Assist in the monitoring of client work order systems such as Maximo, running reports and providing updates and completions as required.\n 7. \n General filing and records maintenance such as holiday request etc.\n 8. \n Maintain mobile phone records, contact lists, updates and issue of changes.\n 9. \n Provide assistance on creating and maintaining message service information on rotas, on call engineers etc.\n 10. \n Oversee PPE requests, ordering, receipting and issue as required.\n 11. \n Support management in minuting meetings, creating meeting records etc.\nPreferences\n * \n To be customer focused with excellent telephone and communication skills.\n * \n To be methodical and detail orientated with excellent organizational skills\n * \n To be able to engage effectively with people at all levels.\n * \n Excellent time management skills and the ability to prioritize work\n * \n To be able to adapt and take on new skills and approaches\n * \n To be able to use desktop PC systems and be IT literate\nPlumb Tomatoes is an equal opportunities employer.\nJob Types: Full-time, Permanent\nBenefits:\n * \n Company pension\nWork Location: In person

Job Title: Senior Infrastructure Engineer Job Type: Permanent Location: London Salary: £70,000 p/a + benefits Senior Infrastructure Engineer - Role & Responsibilities • Maintain and support large-scale virtualised infrastructure platforms across Windows and Linux environments, • Monitor, troubleshoot, and resolve complex infrastructure and platform issues to ensure high availability, • Deliver infrastructure projects including virtualisation migrations, platform upgrades, and service improvements, • Manage and optimise virtual environments across VMware, Hyper-V, and Proxmox estates, • Support and administer large Remote Desktop / RDS environments, ensuring performance and reliability Core Infrastructure • 6+ years experience in enterprise infrastructure environments, • Windows & Linux Server administration, • Strong experience with VMware vSphere & Hyper-V experience (migration experience needed), • Proxmox, • Experience supporting large Microsoft RDS environments, • Storage & Backups, • Network & Security fundamentals, • Certifications such as VCP and/or VCAP (nice to have) Interviews: April 2026 Start Date: April 2026 How to Apply: Apply to Gary Hargreaves at X4 Technology to learn more about the role or connect with me on LinkedIn to hear about regular job updates available with X4 Technology

EUC Lead / Endpoint Management Lead £450–£550 per day | 12-Month Contract | Fully Remote We are supporting an organisation in hiring an experienced EUC Lead / Endpoint Management Lead to take ownership of their endpoint strategy and drive a major modernisation programme across their digital workplace. This is a high-impact role where you will assess the current environment, stabilise performance issues, and implement a clear roadmap toward a secure, standardised, and high-performing endpoint estate. The Opportunity The business has already invested heavily in Azure Virtual Desktop (AVD), with ~80% of users operating in that environment. However, reliability challenges, inconsistent patching, and outdated configurations are impacting user experience. The next phase is to transform endpoint management, and they need a seasoned expert to lead from the front. You will: • Take ownership of endpoint strategy across multiple jurisdictions, • Define and implement standards, builds, and governance, • Deliver quick wins while shaping a longer-term roadmap, • Mentor internal engineers and build lasting capability Key Responsibilities • Act as the SME for endpoint management technologies (Intune, Autopilot, Entra ID, etc.), • Assess current endpoint landscape and define target-state architecture, • Design and implement standardised Windows builds, policies, and configurations, • Lead endpoint lifecycle management (provisioning, deployment, compliance, decommissioning), • Drive adoption of modern, cloud-native endpoint management (Intune-first approach), • Improve endpoint reliability and user experience, especially across AVD environments, • Oversee patching, compliance, and device health, reducing inconsistency and drift, • Implement Zero Trust principles across endpoint estate, • Work closely with Security, Cloud, and IT Support teams to align standards, • Act as escalation point for complex endpoint issues and root cause analysis, • Mentor and develop team members, embedding best practices Key Skills & Experience Essential: • Proven experience as an Endpoint Lead / EUC Lead / Senior Endpoint Engineer, • Strong hands-on expertise with:, • Microsoft Intune / Endpoint Manager, • Windows Autopilot (AADJ preferred), • Entra ID & Conditional Access, • Microsoft Defender for Endpoint, • Experience with endpoint standardisation or transformation programmes, • Strong knowledge of patching, compliance, and device configuration management, • Experience with tools such as Action1 and endpoint monitoring platforms (e.g. ControlUp), • Solid PowerShell scripting capability, • Ability to define endpoint standards, builds, and governance frameworks, • Strong troubleshooting skills in complex enterprise environments Preferred: • Experience supporting Azure Virtual Desktop (AVD) environments, • Background in global or multi-jurisdiction environments, • Experience contributing to technical governance and strategy What They’re Looking For • A true endpoint veteran who can take ownership and lead confidently, • Someone who can assess “as-is” vs “to-be” and deliver a clear roadmap, • A balance of hands-on engineering and strategic thinking, • A leader who can mentor others and raise overall capability, • Someone pragmatic, focused on real improvements and stability Additional Details • Contract: 12 months, • Rate: £450–£550 per day, • Location: Fully remote, • Team: Global (Hiring Manager based in Barbados), • Travel: Occasional trips to Bermuda / Caribbean If you’re an experienced EUC/Endpoint leader who enjoys fixing real-world problems, driving standards, and leaving environments in a far better place than you found them—this is a standout opportunity.

Infrastructure Engineer - Linux - £50K Our client is a leading software-as-a-service (SaaS) company, building cutting-edge data platforms for companies around the world. In their central London office, hybrid working, they’re looking to hire a Systems Engineer / Administrator. You’ll work across everything from desktop and EUC support to network support, Linux and server engineering, ongoing automation projects and supporting Java applications and integrations. Requirements: • Great systems / infrastructure support and engineering experience, • Experience of user-facing IT and tech support, • Great Linux skills, • Good knowledge of networking (VLANs, Firewalls, routing, switching etc), • Bash scripting, • An understanding of Java applications and MySQL would be ideal, • Excellent communication skills and a positive, friendly, approach to work, • CompTIA certification(s) would be ideal

Desktop Systems Engineer – Trading Environment £80,000 p/a + Bonus London Quant Capital is working with a leading proprietary trading firm looking to hire a Systems Engineer to support a high-performance front-office environment. This role sits directly alongside the business. You’ll be supporting traders and critical systems in real time, owning issues end-to-end and improving the technology stack they rely on. The environment is fast, demanding and highly technical — you’re expected to think clearly under pressure and fix problems properly. What you’ll be doing • Supporting a front-office trading environment with a focus on speed and reliability, • Managing and troubleshooting trading applications and user systems, • Owning user onboarding, hardware rollout and device lifecycle, • Working closely with trading, engineering and infrastructure teams globally, • Driving improvements across the user environment and tooling, • Automating workflows and reducing manual intervention across systems, • Evaluating and introducing new technologies where they add value What we’re looking for • Strong experience supporting users and applications across Windows, Linux and macOS, • Background working in a trading or similarly high-pressure environment, • Comfortable operating directly with front-office users and time-critical systems, • Strong troubleshooting skills across OS, hardware and applications, • Scripting or automation experience (PowerShell, Python or similar), • Able to take ownership, prioritise effectively and deliver under pressure, • Clear communicator with a direct, no-nonsense approach Nice to have • PowerShell or Python scripting, • Experience with Active Directory / Windows Server, • Exposure to endpoint management tooling This is a front-line engineering role in a serious trading environment. You’ll be close to the action, expected to move quickly, and given the autonomy to improve systems rather than just maintain them. All applications are handled in strict confidence.

Field Services Engineer – Onsite | London EC2Y | £45–52K + Perks M365 / MS Stack, Cloud and infra We’re looking for a sharp, hands-on Field Engineer to support a leading Global Architectural client onsite in London, delivered via a global MSP. This is not a back-office role – you’ll be front and centre, owning IT support in a fast-moving, design-led environment. What you’ll do: • Be the onsite IT expert – resolving issues end-to-end, • Support users across desktop, cloud, and infrastructure, • Work closely with remote teams to deliver a seamless service, • Keep systems running smoothly with proactive support What you’ll bring: • Strong Microsoft stack (Windows, AD, M365), • Azure or AWS exposure, • Solid networking / virtualisation fundamentals, • Experience in MSP or ITIL environments What’s on offer: • £45,000–£52,000 salary, • £15/day lunch allowance + travel costs covered, • High-visibility onsite role, • Broad tech exposure, • Backed by a global MSP, • ASAP start Interested? Apply or message me directly.

🚀 Desktop Support Engineer/Lead 🤖Client: Quant Fund – Global collaborative firm run by passionate Computer Scientists 💰Salary Up to £170,000 + bonus + package/perks 📍Location: London (Hybrid/Remote) My client is looking for a Desktop Support Engineer to set up, maintain, and enhance workstations, mobile devices, servers, and conference room systems in a mission-critical trading environment. You’ll diagnose, troubleshoot, and resolve technical issues, working closely with teams across the business, and lead a team of support engineers, helping guide priorities, share best practices, and ensure smooth operations. This role offers exposure to some of the brightest minds in the industry and the chance to make a real impact on critical systems. Key experience & skills: 💻 2+ years in System Engineering / Systems Administration 🖥️ Strong Windows 10 support and configuration skills ⚙️ Automation experience to streamline workflows ✨ PowerShell & Python scripting skills 📩 Interested? Apply with your CV or reach out directly:

Azure Virtual Desktop Engineer Location: Remote‑first Clearance: UK Security Clearance (SC) – Mandatory Contract Type: 6 Month FTC On‑Call: 1‑in‑3 shared rotation About the Role We’re looking for an experienced Azure Virtual Desktop (AVD) Engineer to join a dedicated AVD support function responsible for delivering a secure, stable, and high‑performing remote working environment. If you enjoy solving complex EUC challenges, optimising virtual desktop environments, and working with modern Azure technologies, this is a great opportunity to step into a role with real impact. What You’ll Be Doing As the AVD specialist within the team, you will: ✅ Support and administer the full Azure Virtual Desktop estate ✅ Provide hands‑on support to end users within a dedicated AVD support team ✅ Manage host pools, images, user/application access, resource groups and overall AVD configuration ✅ Optimise and support multi‑user environments using FSLogix and NetApp (or equivalent technologies) ✅ Ensure high availability, resilience and disaster recovery across all AVD components ✅ Participate in an on‑call rota (1‑in‑3) ✅ Travel occasionally to the Gloucester Business Park site when required (remote-first role) What We’re Looking For We’d love to hear from you if you have experience with: ✅ Azure Virtual Desktop management & support ✅ Azure infrastructure administration ✅ FSLogix profile management ✅ Troubleshooting EUC / VDI environments ✅ Supporting end users in a service‑focused environment

Azure-Certified Desktop Support Engineer Investment Banking (VIP Support).

Desktop Consultant - DV Cleared • 6 months +, • Central London based - full time onsite +DV cleared role - current active clearance is essential Key Skills: • Current DV Clearance, • Win10/11 experienced, • MECM (SCCM) As a member of the Desktop Service Technical Specialist Team, you will be responsible for administration and management of the Microsoft Endpoint Configuration Manager (MECM) environment. Within our environment MECM is used extensively for deployment and management of OS images and Desktop applications, and as a Technical Specialist within the team you will be expected to help the Technical Lead manage the system. Including release updates and maintain the systems health. As part of the wider Desktop Service team, you will be expected to get involved in small system designs, support the MDT environments, and assist with routine monthly and daily tasks.

We are looking for a Electrical Design Engineer to support our client, a large Power Distribution Network Operator. About the Company This Electrical Design Engineer will report to the Design Lead and will work within the Capital Programme directorate based in either our Crawley or Maidstone office. You will be a permanent employee. About the Role Working across an Assets and Connections Portfolio, you will produce high quality electrical designs to an agreed scope. Designs to be delivered to cost, time and quality targets. All designs must meet Networks design and CDM standards. These designs could be for both non-contestable and contestable works. Responsibilities Produce Electrical Designs that can be constructed in compliance with standards and CDM requirements with little or no management. Deliver designs, which conform to all relevant Codes of Practice and company and industry standards (for all designs relevant to Sub-stations), together with Electrical Design. Contribute to the production of technical, commercial and contractual documents for procurement of engineering products. Ensure compliance with all relevant legislation, regulations and company procedures. Compliance with design assurance and audit processes. Preparation of concept and developed design, from specifications and drawings within defined periods. Provide an excellent service to the customer. Work as a Team Player within larger diverse teams. Collaborate with the operational teams to guarantee a smooth process from initial enquiry through to final energisation and project closure. Comply with the requirements of the designer / principal designer as determined by the 2015 CDM Regulations. Ensure design eliminates any hazards which may give rise to risks; and reduce risks from any remaining hazards (together with CDM). Support other members of the team to enhance their technical experience. Qualifications Electrical engineering background. Knowledge of power system and protection design at 132KV, 33KV, 11KV, and intermediate voltages. Degree level or equivalent in engineering or science. Work towards achieving Chartership. Knowledge of design processes and DNO, ENA and International Design Standards including relevant operational aspects to deliver designs. Work with external engineering organisations and customers/partners representing UKPN to best effect. Peer review designs within specific area. A good safety culture and sound understanding of Construction Design and Management (CDM) Regulations and their application in this role. Work unsupervised, set and comply with own targets, and identify cost-saving solutions. Good team working skills. A good level of business, environmental, safety, financial, and regulatory awareness. A general appreciation of financial reporting systems. Knowledge of project management. Proficient in the use of Microsoft desktop applications, in particular: Word, Excel, Project and PowerPoint. Proficient in the use of AutoCAD or Micro station. Awareness of current and technological developments in distribution plant and equipment. Broad knowledge of cables and overhead lines. Input into construction ideas and techniques, which feed into Networks Green Action Plan. This is a fantastic opportunity to work with a global leader in its industry. TPBN1_UKTJ

Installation Engineer Nationwide Travel (Ideally based North London) UK-Manufactured, Intelligent Parking Solutions Company £35,000£40,000 + Solo Install Bonus | Permanent | 40 hrs Company Vehicle, Fuel Card, 25 Days Holiday (+BH), Pension, Life Assurance, Healthcare, Full Product Training The Installation Engineer Opportunity Were supporting a market leader in intelligent parking solutions as they expand their Installation Engineer team. This role suits a hands-on, multi-skilled engineer with strong practical installation experience, good electrical and cabling understanding, confidence with IP-based devices, and the ability to build and commission full systems on customer sites. The company designs and manufactures their own parking technology in the UK, including: Ticket kiosks and payment terminals Barrier and access control systems AI-driven ANPR/CCTV camera technology Embedded PCs, printers, touchscreens and industrial switches Full product training is provided, making this an excellent opportunity for engineers from CCTV, access control, ticketing, vending, car park systems, or electromechanical backgrounds who want to take ownership of full system builds, commissioning and customer handover. The Installation Engineer Role As an Installation Engineer, you will: Install, mount and commission complete parking and access control systems Lead installation and upgrade projects across customer sites nationwide Build full systems including kiosks, barriers, ANPR cameras, PCs, printers and switches Configure software, update firmware and complete full system commissioning Terminate, test and route cabling neatly and safely Conduct site surveys, full system testing, validation and customer demonstrations Work independently, managing your own installation schedule and site preparation Deliver a professional, customer-focused service at all times Installation Engineer Experience Required You must have installation or commissioning experience involving hands-on work with hardware-based systems, ideally including: CCTV / ANPR cameras Access control or security systems Ticket kiosks / payment machines Car park equipment or automation systems Networking / IP-based devices / servers Intercom systems EPOS or PC-based hardware systems Pure IT or desktop -only backgrounds are not suitable for this role. Installation Engineer Skills & Competencies Strong ability to configure IP-based devices and diagnose connectivity issues Confident working with hardware, cabling, low-voltage systems and power supplies Able to commission software-driven systems and configure system settings Comfortable using diagnostic tools, system interfaces and remote support platforms Able to read wiring diagrams, schematics and technical documentation Excellent communication skills and a customer-first approach Comfortable travelling nationwide and staying away up to 2-3 nights per week (accommodation and food provided) Essential Requirements Full UK Driving Licence Experience installing or commissioning hardware-based systems Strong understanding of networking and smart device configuration Right to work in the UK (no sponsorship available) Strong written and verbal English Desirable Requirements Electrical qualifications (ECS card, 18th Edition, PAT testing, C&G Electrical Diploma etc.) Networking qualifications (CompTIA, Cisco, HND in Computing etc.) If youre a hands-on Installation Engineer with experience installing CCTV, access control, kiosks, ticket vending machines, EPOS or similar hardware and you want to join a growing UK manufacturer apply with your latest CV and Ill be in touch to discuss next steps! Dom @ Utilise Recruitment .co .uk TPBN1_UKTJ

Company description: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most. Were proud to be one of the UKs leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. Were a FTSE 250 company with national reach and a local feel and were growing. *As of June 2025 Job description: Role Title: Intelligent Automation Engineer Division: Group Technology Location: Liverpool, Glasgow or London Contract: Permanent Working pattern: Hybrid About the Role In this role you will design, build and runAI-powered automationsthat improve speed, quality and colleague experience. You will engineercopilots, agents and AI-first workflowson Microsoft platforms, grounded in enterprise data and delivered with strong controls. Youll still use classic automation where it fits, but your default mindset isAI then automateleveragingCopilot Studio,Azure OpenAI, andPower Platformto solve real business problems end-to-end. This is an opportunity to put your Intelligent Automation experience into practice in a meaningful way by shaping solutions that deliver real value to the business. Youll play a key role in developing the team and maturing our automation capability, helping to set direction, embed best practice and raise standards across the organisation. This is an exciting opportunity to make a visible impact while being part of a growing, forward-thinking environment. What youll be responsible for AI & Agent engineering Build secure, reliablecopilots/agentsinCopilot Studio(topics, actions, plugins, triggers), orchestrating tasks, decisions and integrations across M365 and line-of-business systems. Generative workflows DesignRAG-grounded(retrieval-augmented) workflows usingAzure OpenAIwith Graph/data connectors; optimise prompts, grounding, safety and evaluation. Power Platform delivery ImplementPower Automate(cloud/desktop) flows andPower Appswhere appropriate; create reusable connectors/components; apply DLP policies. Systems integration Integrate with APIs (REST/JSON), SharePoint/Teams/Outlook, CRM, data platforms and event triggers; handle identity, permissions and audit. Quality, reliability & support Write testable solutions, instrument for telemetry, monitor for drift, and iterate based on usage data and user feedback. Governance & risk Apply security-by-design, data-protection, DPIA/model-risk and access controls; maintain documentation, versioning and runbooks. Process design Partner with SMEs to map AS-IS/TO-BE, prioritise opportunities, and choose theright tool (agent, gen-AI, workflow, RPA)for the job. Continuous improvement Track emerging features, evolve patterns/playbooks, and mentor colleagues through show-and-tell sessions and code reviews. About you If you meet some of these criteria and are excited about the role, we encourage you to apply Hands-on delivery of AI agents/copilots and Power Platform and RPA solutions in production. Experience integrating enterprise systems and handling data/identity controls. Proven ability to turn ambiguous business needs intoworking AI agents and automations. Strong problem-solving, pragmatic delivery, and comfort with rapid iteration. Clear communicator who can explain trade-offs and make defensible technical choices. Disciplined engineering habits: testing, observability, documentation, and secure coding. The Technical stack: Essential Copilot Studio topics, actions, plugins,Power Automate triggers, knowledge sources; lifecycle, environments and ALM. Azure OpenAI / Generative AI prompt design, grounding/RAG, content filters, safety patterns, evaluation/metrics. Microsoft 365 & Graph SharePoint, Teams, Outlook; Graph APIs/connectors; permissions & governance. Power PlatformPower Automate(cloud/desktop),Power Apps(canvas/model-driven desirable), DLP, custom connectors. Integration REST/JSON, webhooks, OAuth/Entra ID, basicSQL; event-driven patterns; error/exception strategies. Dev fundamentals Git/Azure DevOps, CI/CD, environment strategy, secure secrets management. Desirable Azure AI Foundry (AI Studio) Prompt Flow orchestration, evaluation flows, model catalog deployments, vector search/RAG pipelines, safety configuration, monitoring and AI project lifecycle management. RPAexperience (e.g.,Blue Prism) for legacy/desktop use cases; UiPath/Automation Anywhere exposure a plus. ScriptingPowerShelland/orPythonfor utilities, data prep and connectors. Power BI for light analytics/telemetry visualisation. Test automation (unit, integration, contract tests) and chaos/latency testing for agents. Basic front-end skills for internal tools (e.g., Fluent UI, React nice to have). We offer: Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9%non-contributory or 10% if you contribute 5% Private medical insurance Individual on joining, family after 1 years service Life assurance - 8 x salary Income protection 75 % salary Company share scheme Flexible holidays purchase up to 5 additional days Discretionary bonus Green Car Scheme Family friendly policies enhanced family leave for parents & carers Study support study days and funding for courses and qualifications Season travel ticket loans Volunteering days Gym discounts Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community.These include: Sports & Social Committees , such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network , which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. Were a Level 1 Disability Confident employer under the UK Government scheme. This means weve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing for our clients, our colleagues and the communities were part of. Our values shape how we work: - We aim high - We get it done - We show we care - We do the right thing These arent just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you dont miss out. TPBN1_UKTJ

Role/Job title Senior Engineer Power Platform Developer Work Location London/Coventry Role type - Permanent/Fixed Term/ Contracting Contracting Mode of working Hybrid /office based Hybrid If Hybrid, how many days are required in office? At least 2 days in a week Number of positions 1 Unit IS-CBG-Retail-UK-Benelux-France-Parent Duration of assignment 06 Months Any other working conditions - travel/on call/shifts NA To be published on job boards from below onwards The Role -------> Please include a brief outline of the impact this role will have, including overview of customer industry and projects, access to cutting-edge technology etc. Do NOT include customer name. Your responsibilities: Design and implement solutions using Power Platform components (Power Apps, Power Automate, Power BI, Power Virtual Agents / Copilot Studio) in alignment with Microsofts recommended best practices and guidelines. Utilize Dataverse for data modelling, relationships, business rules, and integration within Power Platform solutions. Define and implement Power Platform governance, including: Environment strategy and lifecycle management DLP (Data Loss Prevention) policy configuration and enforcement Monitoring and analytics using the Power Platform Admin Centre and CoE Starter Kit Develop and manage RPA solutions using Power Automate Desktop and cloud flows to automate business processes. Leverage AI capabilities within Power Platform (e.g., AI Builder, Copilot) to enhance automation and user experiences. Engage in daily communication with clients to gather requirements, provide updates, and deliver solutions aligned with business needs. Provide guidance on licensing models for Power Platform, ensuring cost-effective and compliant usage. Apply working knowledge of other Microsoft 365 services (e.g., Teams, SharePoint) to support integrated solutions. Mentor junior engineers and provide technical leadership across projects. Ensure security, compliance, and governance are embedded in all solutions. Continuously explore and propose innovative automation opportunities and service improvements using Microsoft technologies to enhance business efficiency and user experience. Troubleshoot and resolve complex technical issues across Power Platform and SharePoint environments. Working knowledge with SharePoint Online. Knowledge of Azure AI Services. Your Profile Essential skills/knowledge/experience: 5+ years of experience in Microsoft 365 and Power Platform engineering roles. Excellent communication and interpersonal skills able to engage effectively with both technical and non-technical stakeholders. Demonstrated innovative thinking and problem-solving abilities. Experience in Agile/Scrum methodologies. Expertise in Power Apps (Canvas and Model-Driven), Power Automate (including Desktop flows). Strong hands-on experience with SharePoint Online, including migration from classic to modern SharePoint. Proven experience in Power Platform governance, including setting up and managing DLP policies. Hands-on experience with RPA tools, especially Power Automate Desktop. Familiarity with AI Builder and other AI tools in Power Platform. Understanding of Power Platform licensing models and their implications for solution design. Desirable skills/knowledge/experience: Experience in Agile/Scrum methodologies. Expertise in Power Apps (Canvas and Model-Driven), Power Automate (including Desktop flows). Strong hands-on experience with SharePoint Online, including migration from classic to modern SharePoint. Proven experience in Power Platform governance, including setting up and managing DLP policies. Hands-on experience with RPA tools, especially Power Automate Desktop. Familiarity with AI Builder and other AI tools in Power Platform. Understanding of Power Platform licensing models and their implications for solution design. TPBN1_UKTJ

Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdes

Network Systems Administration / Engineer / IT Support / 3 rd Line Support Engineer / Network / Desktop / MS Server Administration / M365 Administration / Email Services / Cloud / Storage / Firewalls / Based in Daventry, Northamptonshire, £35,000. You will be involved in the provision of network an

Job Title: Senior Accountant Location: Biggleswade (Onsite) Package: £40,000 - £60,000 per annum (DOE), onsite working, and flexible hours Working hours: Full time, Monday-Friday, 7.5 hours per day A fantastic opportunity has arisen within a small, established general accountancy practice for a Senior Accountant, within their Biggleswade office. This is a vital, client-facing role, acting as the 'second in command' to the Sole Practitioner. The ideal candidate will be a master of all elements of general practice, possessing the technical expertise to manage a diverse portfolio independently while providing essential coaching and mentorship to junior staff. Paying up to £60k for fully qualified candidates, this position offers significant autonomy and the chance for a dedicated professional to become the primary advisor for their own set of clients. This is a great opportunity to make a real impact in a supportive environment where your expertise is recognized and valued by both the team and the clients you serve. Senior Accountant Job Overview Manage a diverse portfolio of clients, including sole traders, partnerships, and limited companies, acting as their primary point of contact. Prepare and review core statutory accounts, corporation tax returns, and personal tax returns. Oversee day-to-day transactional work, including payroll processing and VAT filing. Guide clients through the transition to Making Tax Digital (MTD) for income tax and handle quarterly filings. Provide proactive end-of-year planning and advice on traditional accounting queries. Review work prepared by junior staff (including those currently in their first year of ACCA) and provide hands-on training and body-language-based support in the office. Lead client onboarding processes for new introductions to the firm. Assist the Sole Practitioner with high-level advisory projects and practice management tasks. Senior Accountant Job Requirements ACCA qualified (preferred) or a finalist nearing the end of exams with strong practice experience. Significant experience in a general accountancy practice (typically 5+ years). Strong technical knowledge of UK accounting standards, PAYE, and VAT regulations. Proficiency in Sage (Cloud and Desktop), QuickBooks, and TaxCalc software. Proven ability to work independently in a 'small-town' office environment where ad-hoc client walk-ins are common. Excellent relationship management skills with the 'kudos' to act as a trusted lead advisor. Ability to work onsite full-time to facilitate team collaboration and junior staff development. Senior Accountant Benefits £40,000 - £60,000 per annum, strictly depending on qualification status and experience. Onsite working in a central Biggleswade location. Flexible working arrangements. Tailored benefits package, including open discussions regarding enhanced pension contributions or additional holiday entitlement. A close-knit, collaborative working environment with a direct line to the business owner. Direct recognition for your work as a primary advisor to the firm's client base. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Key skills: Desktop Support, Windows 10/11, Office 365, Active Directory, Azure AD, Exchange, Hardware Support, AV Support, Cisco CUCM, Networking, End User Support, Financial Services). Are you a customer-focused Desktop Support Analyst who thrives in fast-paced financial environments? Do you enjoy

The ideal candidate will have a background in desktop support, Active Directory, and familiarity with security protocols. This position offers competitive compensation and benefits, including a bonus structure. A prestigious financial institution is looking for an experienced IT Systems Engineer to

A technology solutions provider in the UK is seeking a Business Analyst to support the delivery of desktop software products. You will gather business requirements, collaborate with technical teams, and ensure documentation meets standards.

Key skills: Desktop Support, Windows 10/11, Office 365, Active Directory, Azure AD, Exchange, Hardware Support, AV Support, Cisco CUCM, Networking, End User Support, Financial Services). Are you a customer-focused Desktop Support Analyst who thrives in fast-paced financial environments? Do you enjoy

You will have solid experience of Mac support with JAMF, JumpCloud and Addigy coupled with Windows desktop and server experience. Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Efficiently manage and prioritise support tickets, ensuring reso

The Senior Desktop Engineer delivers all IT Support and Service capabilities for HDI UK&I users, both onsite and virtually. Propose and implement new services that can improve user experience. Provide support for all incidents and service requests for all IT systems/services.

A leading corporate insurer is looking for a Senior Desktop Engineer to provide robust IT support for their UK & Ireland operations. You will be responsible for troubleshooting a variety of IT incidents, providing end-user training, and ensuring high service availability. This full-time role offers

A premier technology firm is seeking a Desktop Support Engineer to join their EMEA Technology Team in London.This full-time position involves configuring desktops and mobile devices, troubleshooting technical issues, and supporting critical trading operations.Ideal candidates possess a degree in IT

As a Level 1 Service Desk Engineer, you will play a pivotal role in ensuring the seamless operation of the hospitals critical cloud and network infrastructure. Providing Level 1 Server, Network, and Desktop Technical Support. Onsite Service Desk Engineer – Central London.

A leading tech support company in Eltham is seeking a passionate Desktop Support Officer - Site Lead to ensure smooth operations and provide onsite technical support. Responsibilities include mentoring a team, diagnosing hardware issues, and improving customer satisfaction.

IT Desktop Support Analyst/IT Support Specialist position based in London, UK, on a permanent basis for a global law firm. When a new Problem is identified, open a Problem ticket and coordinate with IT to ensure related IT Cases are linked and root causes are investigated to find workable workaround

Provide hardware/software/network problem diagnosis/resolution via telephone for customers’ end users.Route problems to internal support group.Coordinate and manage relationships with vendors and work closely with support staff to obtain technical knowledge.Administer and provide User Access in va

Desktop Support Officer - Site Lead.

Get notified about new Desktop Support Engineer jobs in. Over 8 years of experience in Desktop Support. Candidates must be able to work occasional after-hours and weekends in the office, ideally once or twice every two months, to support Infrastructure teams with validation checks.

The local support role will be PC field support, supporting existing Windows XP fleet of desktops and laptop, including printer and some network support duties. Experience supporting Windows XP to Windows 7 migrated users. The role will include both Deployment team and local support work.

Desktop Support Engineer – EMEA Technology Team.Location: London (Full‑time, office‑based).Must be based in London or a commutable distance.THIS ROLE IS NOT SUITABLE FOR VISA HOLDERS.Configure desktop PCs, laptops, monitors, dealer boards, mobile devices, and install software to BTIG standards

This position involves providing proactive 1st and 2nd line IT support to users, resolving desktop issues, and maintaining network settings. A leading media company in the City of Westminster is seeking an enthusiastic IT graduate to join its team. The role offers a great opportunity in a collaborat

Ideal candidates will be graduates with an IT-related degree and have at least one year of experience in an IT support role. A leading recruitment agency is seeking a 1st Line IT Desktop/Service Desk Support Engineer in London. Competitive salary and excellent benefits provided.

Applicants should have extensive field support experience, a full UK driving license, and relevant certifications such as MCSA. A technology consulting firm in Croydon is seeking a Field Support Engineer to provide expertise in both Windows XP and Windows 7 environments. Candidates will be required

Identify and learn appropriate software and hardware used and supported by the organization. Perform hands‑on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Experience with desktop operating systems incl

A global IT solutions provider located in Ciudad de México is seeking a Desktop Support Engineer. Successful candidates will have a strong knowledge of computer hardware and desktop operating systems, along with excellent communication skills and the ability to work under pressure.

If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, 2nd Line Support, IT Support Engineer, Service Desk Analyst, Desktop Support Analyst, IT Technician, Helpdesk Analyst, Microsoft 365 Administrator, Intune Engineer, End User Compu

Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365). Desktop Support Engineer - Second Line - Must have MSP Experie

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £39,000 | Mainly remote with some London office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will need solid experience providing macOS support on a busy Helpdesk. You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £38,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £40,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

IT Support Engineer We are recruiting for an IT Support Engineer to join a growing IT team in a hands-on support role covering both 1st and 2nd Line duties. This IT Support Engineer position is ideal for someone currently working within a Service Desk or IT Support environment who wants a stable opportunity with clear day-to-day responsibility and the chance to develop further technical exposure. As an IT Support Engineer, you will play a key role in ensuring users receive responsive, high-quality technical support across the organisation. The Role – IT Support Engineer The IT Support Engineer will be responsible for providing a mix of 1st Line and 2nd Line support across desktop, Microsoft 365 and user account environments. Key responsibilities include: • Providing 1st and 2nd Line support via phone, remote tools and deskside, • Managing and resolving tickets within an SLA-driven ITSM system, • Supporting Windows 10/11 desktop environments, • Administering Active Directory / Entra ID (users, groups, permissions), • Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint, • Troubleshooting hardware, laptop builds and device deployments, • Assisting with onboarding and offboarding processes, • Escalating more complex technical issues when required, • Supporting meeting room AV systems and basic connectivity issues This IT Support Engineer role offers strong exposure across core Microsoft technologies while maintaining a user-facing, service-led focus. What We Are Looking For To be successful in this IT Support Engineer position, you should have: • Experience in a 1st Line or 2nd Line IT Support role, • Strong knowledge of Microsoft 365 and Active Directory, • Confident Windows desktop troubleshooting skills, • Experience working in a ticket-based environment, • A customer-focused and professional communication style, • A stable employment background and desire for long-term development Desirable Skills • Microsoft Intune / Endpoint Manager exposure, • Basic networking knowledge (DNS, DHCP, VPN), • ITIL awareness, • Experience within an MSP or fast-paced support environment This IT Support Engineer opportunity would suit candidates currently working as: IT Support Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Engineer, 1st Line Engineer, 2nd Line Support Engineer. If you are an IT Support Engineer looking for a role where you can make an impact and continue building your technical skills, we would be keen to speak with you. Keywords IT Support Engineer, 1st Line Support, 2nd Line Support, Service Desk, Helpdesk, IT Support Analyst, Microsoft 365, Active Directory, Entra ID, Windows 10, Windows 11, Intune, Endpoint Manager, ITIL, Desktop Support, Hardware Support, User Support, Ticketing System, SLA, Networking, VPN, DNS, DHCP

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network, Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers. Job role: First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK. Daily tasks are as follows: •Desktop Support - via phone, email and face-to-face •Installation of company software - Wareflow, SAP, MS Office, Design software •Setup new users/new PCs •MS Windows Server Administration - Active Directory, DNS, DHCP •Backup administration •SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk •Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc •Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company •Liaise with internal departments for CRM, SAP, Wareflow, Design software •Telephony administration •Setup company mobiles/hand held devices, tablets •Administration of Network infrastructure, Firewalls and Internet connections. •First point of contact for antivirus, iPads, Video Conference system Personal Attributes -Ability to multitask and remain calm under pressure is essential •Flexibility and adaptability •Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly •Communication Skills - working within contacts in and outside of the organisation Working Pattern; • Part Time, • Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break