Desktop support jobs in BristolCreate job alerts

Join a leading independent technology and services provider as a Technician 2. Job Overview: • Location: Bristol, • Contract: 01-May-26 - 31-Dec-26, • Pay Rates:, • Umbrella Rate: £19.34/hour (via a Hays approved umbrella company)., • PAYE Basic Rate: £14.90/hour, • Hours: 37.5 hours a week. Monday - Friday., • Requirement for a technical lead engineer to work as part of a team on site., • 7.5-hour day to be worked according to the local rota between 08.00 to 18.00., • The successful candidate will be required to perform deskside support Incident & Request work at the Bristol site. Wintel environment and HP laptop and desktop break fix hardware support., • Excellent problem-solving skills & attention to detail, effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users., • Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business. Must be able to work alone and unsupervised, whilst also using initiative when necessary. A continuous improvement mentality to see and call out areas to improve customer experience contributes to the creation and maintenance of knowledge base articles and documentation for common issues., • Experience in handling Incidents & Requests. Microsoft Windows technical support experience. Good knowledge of Windows 10/11 and MS Office Suite Competent in using and supporting SKYPE to support of mobile technologies Apple and Android Familiar with building, configuring, and troubleshooting desktops and laptops., • As a lead engineer, you will be responsible for supporting and guiding the team, ensuring end user tickets are kept up to date and actioned within SLA. Making sure all processes and procedures are followed and updated when needed, whilst also working with and assisting a remote Team Leader. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Southern Lights are recruiting on behalf of a well-established organisation looking to hire an IT Helpdesk Support Assistant on an initial 12 month fixed-term contract. This is a hybrid role, with three days working from home and two days on-site, one in Bristol and one in Gloucestershire (travel expenses covered), supporting users across multiple locations. This is a great opportunity for someone with some hands-on IT support experience who enjoys being user-facing and wants to develop further in a structured environment. The role You’ll be providing first line IT support to around 150–200 users, helping resolve day-to-day issues and keeping systems running smoothly. Typical responsibilities include: • Acting as the first point of contact for IT support queries, • Managing and responding to tickets via the service desk, • Supporting desktops, laptops, tablets and printers, • Troubleshooting hardware and software issues, • Assisting with AV equipment setup and support, • Maintaining accurate IT asset registers, • Supporting equipment setup, allocation and disposal (in line with compliance standards), • Some experience in a 1st line or desktop support role, • Good working knowledge of Microsoft Windows and desktop applications, • Basic understanding of IT troubleshooting and problem solving, • Strong communication skills, comfortable dealing with users at all levels, • Organised, able to prioritise and manage workload, • Experience with Active Directory, • Exposure to Mac / Apple devices, • Broad exposure across IT support in a varied environment, • A supportive team with opportunity to develop your skills

Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: • As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers., • Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices., • To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines., • Ensure assigned incidents are monitored, updated, and progressed in the system real time., • Co-ordinate between clients and vendors to ensure timely resolution of problems., • Provide a high degree of customer satisfaction in all work undertaken, • Maintain and manage parts in line with returns return process and deadlines. Essential Skills: • Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer., • Ability to resolve hardware issues and basic software problems, • Capable of building (o/s and required software) and deploying PCs (desktop and Laptop), • Good understanding of IT systems and environments., • Strong customer service skills, • Analytical and problem-solving mindset. Preferred but not essential skills: • MCSE certification, • Manufacturer Enterprise server certification, • SAN Server, • A+, • Network+/CCNA, • Dell / Other vendor Certification to Enterprise level or above, • Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title: Azure Cloud Engineer Location: Bristol, or Warwick (on-site, hybrid after probation)Salary: £75,000 - £95,000 + discretionary scopeType: PermanentBenefits: Bonus Scheme, Private Health Care, Pensions & many moreIndustry: Insurance The role: * Shape the Azure platform for a pan-European and US business, driving cloud modernisation and innovation * Be the UK's subject matter expert, working across a fast-evolving group scaling through new acquisitions and technology growth Azure Cloud Engineer: About the Role * Own Azure estate management, VDI delivery, and key migration/refactor projects across 2,000+ users * Hands-on platform work (monitoring, access/service admin, BAU support) plus major project delivery: cloud migrations (incl. Prague data centre decommission), environment modernisation, and secure shared services * Cross-region collaboration with US engineering, SOC, and support functions Azure Cloud Engineer: Must-Have Experience * Solid Azure resource administration (build/config/support for live environments) * Virtual desktop infrastructure (VDI) deployment and management (ideally set-up, not just support) * Microsoft Entra (Azure AD) admin and organisational-level set-up * Service desk (Zoho, ServiceNow or similar) ticket management in production environments * Security/governance exposure across Azure estates Nice-to-Have: * Experience supporting/embedding AI or data science tools * Azure networking projects (not a core focus) * Recent involvement in M&A integration or cloud consolidation projects How to Apply: * Please apply with a CV and brief cover note detailing relevant Azure/VDI achievements and notice period. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title: Infrastructure / Azure Cloud EngineerLocation: Bristol (on-site, hybrid after probation)Salary: £75,000 - £90,000Type: PermanentBenefits: Bonus Scheme, Private Health Care, Pensions & many more Exciting opportunity for a globally established business, with opportunities for professional growth and continuous learning. The successful candidate will help shape the Cloud (Azure) platform globally whilst supporting cloud modernisation and innovation. You will also be the subject matter expert, working across a fast-evolving group scaling through new acquisitions and technology growth General responsibilities: - Own Azure estate management, VDI delivery, and key migration/refactor projects across 2,000+ users Hands-on platform work including monitoring, access & service admin, IT support major project delivery including cloud migrations (incl. remote data centre decommissioning), environment modernisation and secure shared services Cross-region collaboration with remote teams including engineering, SOC and support functions Skills required: - Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

IT Support Engineer / 1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join a busy MSP service desk environment supporting a wide range of clients and technologies. As an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will act as the first point of contact for IT support, resolving incidents, managing service requests and delivering excellent customer service in line with SLAs. Working as an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will troubleshoot Windows systems, Microsoft 365, Active Directory and networking issues while maintaining accurate ticket records and escalating where required. This is an excellent opportunity to develop your career in IT support within a collaborative, growth-focused environment offering training and progression. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Support Engineer / 1st Line Technical Support Service Desk Analyst include: • Incident Management: Act as the first point of contact for technical issues, triaging and resolving user problems, • Technical Troubleshooting: Diagnose and fix Windows 10/11, Microsoft 365, hardware and basic network issues, • Service Request Handling: Manage account creation, password resets, mailbox changes and software installations, • Ticket Ownership: Log, update and manage tickets through to resolution using PSA/RMM tools, • Customer Communication: Provide clear updates and maintain strong customer service throughout, • Escalation Management: Escalate complex issues with accurate and detailed notes, • System Monitoring: Respond to alerts and assist with routine maintenance tasks, • Documentation: Create and update knowledge base articles and record troubleshooting steps, • Continuous Improvement: Identify recurring issues and contribute to service improvements CANDIDATE REQUIREMENTS • Previous experience in an IT support, service desk or helpdesk environment, • Experience supporting Windows 10/11 and Microsoft 365, • Knowledge of Active Directory and user account management, • Basic networking knowledge including DNS, DHCP and VPN, • Experience using ticketing systems, PSA or RMM tools, • Strong problem-solving and troubleshooting skills, • Excellent communication and customer service skills, • Ability to prioritise workload and work under pressure, • A proactive approach with a desire to learn and develop, • A team-oriented mindset with a positive attitude BENEFITS • Competitive salary, • Overtime or Time Off in Lieu (TOIL), • Pension scheme, • 25 days holiday plus birthday leave, • Training and certifications, • Clear career progression opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14585 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: • As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers., • Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices., • To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines., • Ensure assigned incidents are monitored, updated, and progressed in the system Real Time., • Co-ordinate between clients and vendors to ensure timely resolution of problems., • Provide a high degree of customer satisfaction in all work undertaken, • Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer., • Ability to resolve hardware issues and basic software problems, • Capable of building (o/s and required software) and deploying PCs (desktop and Laptop), • Good understanding of IT systems and environments., • Strong customer service skills, • MCSE certification, • Manufacturer Enterprise server certification, • SAN Server, • A+, • Network+/CCNA, • Dell/Other vendor Certification to Enterprise level or above Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Supp

Protection & Controls Engineer (Design) Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Location: Bristol - Hybrid Reporting to: Lead Protection Engineer / Engineering Manager / Chief Engineer Role Overview We are seeking a Protection & Controls Engineer (Design) to deliver front-end and detailed desktop design of protection and control systems for UK electricity networks, including DNO and National Grid assets. The role focuses purely on design and technical assurance, no site, commissioning, SCADA, or operational control responsibilities. Key Responsibilities Develop protection philosophies in line with DNO / National Grid requirements Design and coordinate HV and EHV protection schemes Carry out fault level calculations, protection grading, and selectivity studies Apply protection schemes for transformers, feeders, busbars, generators, and cables Produce and review protection design documentation, including: Single line and protection single line diagrams Protection and control schematics Calculation and philosophy reports Ensure compliance with ENA Engineering Recommendations, National Grid specs, and IEC/IEEE standards Support design reviews, technical assurance, and supplier submission reviews Skills & Experience Strong experience with HV / EHV protection systems Knowledge of modern protection relays (ABB, Siemens, SEL, GE, xrnqpay Schneider) Experience producing high-quality, auditable design documentation Background working on UK DNO and/or National Grid projects (essential) Qualifications Degree in Electrical Engineering or equivalent Typically 3–7 years' experience in protection & controls design CEng or working towards IET chartership desirable Ideal for engineers who enjoy detailed protection design in a regulated UK power systems environment.

Azure Virtual Desktop Engineer Location: Remote‑first Clearance: UK Security Clearance (SC) – Mandatory Contract Type: 6 Month FTC On‑Call: 1‑in‑3 shared rotation About the Role We’re looking for an experienced Azure Virtual Desktop (AVD) Engineer to join a dedicated AVD support function responsible for delivering a secure, stable, and high‑performing remote working environment. If you enjoy solving complex EUC challenges, optimising virtual desktop environments, and working with modern Azure technologies, this is a great opportunity to step into a role with real impact. What You’ll Be Doing As the AVD specialist within the team, you will: ✅ Support and administer the full Azure Virtual Desktop estate ✅ Provide hands‑on support to end users within a dedicated AVD support team ✅ Manage host pools, images, user/application access, resource groups and overall AVD configuration ✅ Optimise and support multi‑user environments using FSLogix and NetApp (or equivalent technologies) ✅ Ensure high availability, resilience and disaster recovery across all AVD components ✅ Participate in an on‑call rota (1‑in‑3) ✅ Travel occasionally to the Gloucester Business Park site when required (remote-first role) What We’re Looking For We’d love to hear from you if you have experience with: ✅ Azure Virtual Desktop management & support ✅ Azure infrastructure administration ✅ FSLogix profile management ✅ Troubleshooting EUC / VDI environments ✅ Supporting end users in a service‑focused environment

Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Document and update IT procedures for both techni

Crisis management consultant Please ensure you read the below overview and requirements for this employment opportunity completely. Salary £42,500-47,500 dependent on skills and experience Remote, UK Candidates only - You must be willing and able to travel regularly within the UK and internationally full UK driving licence essential Full time Named as consultancy of the year in CIRs 2025 awards, we are a leading crisis management firm that enables leaders around the world to do and say the right things on the worst days of their business lives. Working with high profile clients such as ABB, Gowling WLG, Heineken, Lidl, Network Rail, Royal London and Virgin Atlantic, our purpose is to end the needless harm to business, reputation and stakeholders as a result of mishandled crises. In 2025, 100% of our clients agreed they were better prepared for crisis as a result of working with us. With a track record of growth, and exciting plans for the future, we are seeking a professional, dedicated and results-oriented consultant to join our team. IWe are an employee ownership trust, meaning that our team members have a stake in our success. Your role and responsibilities The successful candidate will support and work closely with our senior team to develop and deliver our award-winning crisis management and communication services to our clients. Your role will include: Client/project management: project management and day to day client liaison Crisis management training and exercising; drafting presentations, storylines, facilitation material and other content for simulations, desktop exercises and training workshops. Facilitation, presenting and training: delivering crisis management and communication training, facilitating crisis management exercises, assessing delegate performance and managing exercise control rooms. Crisis management planning: auditing existing crisis management plans, developing new crisis management and crisis communication plans and processes and developing communication materials to support with live crisis and issues handling. Crisis handling and issues management; advising clients as they face live crises/issues. Business development: drafting proposal documents for prospective clients. Marketing: media relations, social media and event attendance to raise our profile. This role will be stimulating, challenging and rewarding and you will play an important part in our high calibre and collaborative team. For the right candidate, it will offer significant opportunities for growth and personal development. Experience and personal qualities We are seeking an exceptional candidate who can match up to the high standards of the current team and bring additional capabilities, fresh perspectives and qualities to it. Our success is based upon the strong relationships we build with our clients and the difference we make for them. Consequently, you must be able to deliver exceptional client care and attention. Equally, as a member of a high performing team, you will be expected to provide consistently high-quality support for your colleagues. We are looking for someone who can make an immediate contribution so you must be able to demonstrate: An understanding of crisis management planning, training and exercising through your experience in a related role Evidence of effective project management skills Experience of managing multiple priorities at the same time A track record of successful delivery against agreed commitments Credibility with experienced clients and other stakeholders Confidence and capability as a communicator, presenter and facilitator The ability to win the trust and respect of clients and colleagues An interest in and passion for business Emotional intelligence, empathy and self awareness Experience within a consultancy or professional services environment is desirable. You should hold a full UK driving licence. Our culture Our culture is founded upon our values: Trust & Respect Backbone & Heart Passion with Purpose What Else, What Next, What More As a virtual business, they are the glue which binds our team together. Interested? If you feel that you possess the relevant skills and experience. Please send your cv by return. If you meet the role criteria you will be sent a more in-depth job description outlining the role in more detail. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. xrnqpay Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Cross-region collaboration with remote teams including engineering, SOC and support functions Skills required: - Solid Azure resource administration (build/config/support for live environments) * Virtual desktop infrastructure - VDI - design, config, deployment and management experience * Microsoft

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. About the Role of Cybersecurity Architect We're looking for a Cybersecurity Architect to help design and assure coastal surveillance solutions of national significance around the world. As a Cybersecurity Architect at SRT you'll take responsibility for ensuring security is built into our products from the ground up. You'll collaborate with our software development and infrastructure teams throughout the product lifecycle and contribute to development of best practice in both technology and governance. What You'll Be Doing as a Cybersecurity Architect - not exhaustive: Identify and integrate security requirements throughout product and system development lifecycle Use your knowledge of the threat landscape to advise on security risks for hybrid and on-premise systems Provide coaching for our customer support team to ensure our customers implement secure operational processes Work with our customer project delivery teams and directly with customers to ensure deployed systems are secure and robust, and operating policies are in place to maintain security Support incident response for security events affecting our products and systems Develop and execute on a roadmap to ISO27001 or equivalent certification for our development organisation. Develop and maintain documentation required to support certification Maintain your knowledge of emerging threats & coach our development teams on best practice and security trends Lead security vendor evaluations What You'll Bring as a Cybersecurity Architect Proven track record in leading Cybersecurity architecture or security engineering roles within the Defence, Critical Infrastructure or National Security sectors You are familiar with ISO 27001/2 and NIST frameworks and can evidence your involvement in helping an organisation achieve certification You have technical depth with hands on knowledge of hybrid & on-prem system security, IAM, container & API security, network segmentation, encryption and DevSecOps toolchains; capable of explaining exploitability of complex vulnerabilities You're proactive, tenacious and able to effectively communicate security requirements and risks to both technical and no technical colleagues You have a pragmatic and collaborative approach to security architecture and experience working alongside development teams across desktop, web, mobile and backend development Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team Make a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds

World Class Defence Organisation is currently looking to recruit 5x C# / C++ Software Engineer subcontractors on an initial 12 month contract. Desktop C# is the expertise the department are looking for; with some experience with C++ but doesn’t need to be overly extensive. Job Title: C# / C++ Software Engineer Rate: £65.00 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Location: Stevenage or Bristol (depending on your preference) Hybrid / Remote working: The role will be a hybrid role of 3 or 4 days per week onsite Contract: 37 Hours per week Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) C# / C++ Software Engineer Job Description: WSSE are integral in the development of weapon systems and system architectures, and as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisations, demonstrations, verification & validation as well as training capability and support. The role support the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and training, using a range of simulation technologies, including digital twins and emulators. Working with Project Leads and Simulation Architects to design and develop simulation components as an end to end representation of a weapon System in a synthetic environment using C#, C++ and integration simulations, supporting a number of industry standards. You will work as part of a heterogeneous agile development team, made up of mixed discipline engineers working in synergy to develop simulations and representations of real equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset / experience required: Proficient in C# C++ experience would be great Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Knowledge of using Microsoft Windows and Linux operating systems Non-essential: Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes

IT Support Engineer / 1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join a busy MSP service desk environment supporting a wide range of clients and technologies. As an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will act as the first point of contact for IT support, resolving incidents, managing service requests and delivering excellent customer service in line with SLAs. Working as an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will troubleshoot Windows systems, Microsoft 365, Active Directory and networking issues while maintaining accurate ticket records and escalating where required. This is an excellent opportunity to develop your career in IT support within a collaborative, growth-focused environment offering training and progression. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Support Engineer / 1st Line Technical Support Service Desk Analyst include: • Incident Management: Act as the first point of contact for technical issues, triaging and resolving user problems, • Technical Troubleshooting: Diagnose and fix Windows 10/11, Microsoft 365, hardware and basic network issues, • Service Request Handling: Manage account creation, password resets, mailbox changes and software installations, • Ticket Ownership: Log, update and manage tickets through to resolution using PSA/RMM tools, • Customer Communication: Provide clear updates and maintain strong customer service throughout, • Escalation Management: Escalate complex issues with accurate and detailed notes, • System Monitoring: Respond to alerts and assist with routine maintenance tasks, • Documentation: Create and update knowledge base articles and record troubleshooting steps, • Continuous Improvement: Identify recurring issues and contribute to service improvements CANDIDATE REQUIREMENTS • Previous experience in an IT support, service desk or helpdesk environment, • Experience supporting Windows 10/11 and Microsoft 365, • Knowledge of Active Directory and user account management, • Basic networking knowledge including DNS, DHCP and VPN, • Experience using ticketing systems, PSA or RMM tools, • Strong problem-solving and troubleshooting skills, • Excellent communication and customer service skills, • Ability to prioritise workload and work under pressure, • A proactive approach with a desire to learn and develop, • A team-oriented mindset with a positive attitude BENEFITS • Competitive salary • Overtime or Time Off in Lieu (TOIL) • Pension scheme • 25 days holiday plus birthday leave • Training and certifications • Clear career progression opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14585 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Marketing & Brand Officer (Maternity cover) Location: Remote (UK based) Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: 12 months fixed term contract Hours per week: 37 hours (28 hours also considered) Start date: mid May 2026 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women’s Aid? Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of 185 organisations which provide over 300 local lifesaving services to women and children across the country. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people), the national Women’s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Marketing & Brand Officer role: To develop, coordinate and deliver impactful marketing content across channels to drive engagement and income. To create publications and assets that increase awareness of WA's brand identity and to use analytics to assist with creating and evaluating targeted campaigns. To support with content creation and updates across platforms and WA’s channels. Key duties and responsibilities of the Marketing & Brand Officer: Support with the design of publications and branded assets, which are created both in-house and externally using desktop publishing software (e.g. Canva, Adobe InDesign). Work with a diverse range of stakeholders, to generate high-quality, impactful content, including web copy, direct mailings, and newsletters etc. to ensure engagement to lead towards income growth. Monitor content calendars across digital platforms, ensuring regular, consistent messaging that reflects WA brand, mission and values. Draft, edit and proof email copy to ensure clarity, accessibility, inclusivity and alignment with brand tone of voice. Work with Digital colleagues to ensure messaging is optimised for different audiences and purposes (e.g. engagement, fundraising, brand awareness). Assist with gathering stories/content from across the organisation for use in email communications. Monitor performance metrics and feed insights back into content planning. Act as the guardian of our brand, implementing standards for visual and written content, and ensuring consistency in tone and messaging. Ensure our digital and offline presence is consistently on brand and on message, embedding the style and tone of voice across all our channels. Track and analyse communications metrics, supporting the production of regular reports to the senior leadership on the effectiveness of communications efforts. Oversee Women’s Aid websites, and mailings to ensure content is engaging, relevant, and up to date. Support the implementation of market research, identifying consumer insights, market trends, and competitor activities. What we are looking for in our Marketing & Brand Officer: Experience of on-line communications/websites/social media, digital fundraising including Content Management Systems. Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners. Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. Ability to communicate sensitively with survivors of domestic violence to discuss case studies. An understanding of the principles and practices of marketing. Experience of working in communications/journalism/ publications or similar work. An understanding of the essential requirement to maintain confidentiality in all areas of work. A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children. Experience of liaising with a variety of individuals and organisations at a variety of levels. Experience of maintaining systems for information storage and retrieval. Benefits of joining us as our Marketing & Brand Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women’s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP

IT support, helpdesk support, or desktop engineering. About the Role – Desktop Support Engineer (Entry Level). Entry-Level Desktop Support Engineer.

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field.

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. Installation, integration, commissioning, support, service, maintenance, desktop. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAIN

If you’re a hands-on IT professional who enjoys solving problems, supporting people, and keeping things running smoothly, this could be your perfect next step. Delivering 1st and 2nd line technical support on-site across multiple locations. Providing clear, friendly support to staff and students f

Image and install software on Windows, and Apple laptops/desktops including iMac (installations, moves, additions, and changes) and Remote support. Audio and Video Support including Health Checks. Coordinate with external vendors for dispatch support.

Desktop Support Engineer / 2nd Line Technical Support Technician. Supporting setting up desktops and troubleshoot, repair and maintain computer equipment (e. Get notified about new Desktop Support Engineer jobs in.

A global software solutions provider is seeking a Desktop Support Technician to join their Camden (UK) team. In this hybrid role, you will respond to IT support requests, manage user accounts, and troubleshoot desktop systems both for PC and Mac. The ideal candidate will possess a Bachelor's degree

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

A technology services company in Hull is seeking a proactive Desktop Support Engineer to deliver exceptional end-user support. This role involves 1st-2nd line support across desktops and laptops, managing devices through Microsoft Intune, and troubleshooting hardware issues.

Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Support remote users with VPN, remote desktop, and connectivity issues. Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. Support all users in this global investment firm as part of a small IT team that covers all IT issues.

Microsoft Certified IT Professional (MCITP) certification in the desktop area. Field experience supporting a variety of technologies and services. Good knowledge of Infrastructure support.

The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Supporting, troubleshooting, and maintaining desktop/laptop systems (PC & Mac), operating systems, Microsoft Office apps, Outlook connectivity, and authorized software. Providin

A global financial institution in London seeks a Desktop Support Team Leader to oversee a technical support team, ensuring high-quality, proactive service for front-office staff.

My client are seeking a versatile Desktop Support Engineer to join their internal IT Support team. Desktop / End User Support Engineer - Trading - £70,000-£100,000 + Bonus. Desktop / End User Support Engineer – Trading.

IT Desktop Support Technician - New Brighton, Minnesota (Freelance / On-Call / On-Demand). Experience installing, troubleshooting, and repairing desktops, laptops, printers, and other computer peripherals, as well as resolving desktop application issues. Smart Hands support for hardware including (b

Identify and learn appropriate software and hardware used and supported by the organization. Perform hands‑on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Experience with desktop operating systems incl

The team also provide an important interface into the user base and other Technology teams, providing support services around the following technologies – building and supporting laptops, desktops, mobile and desk phones, VPN and Citrix to support remote working, basic network and patching in buil

A global IT consultancy seeks a VIP Premium Desktop IT Support professional to assist senior executives in a large financial organization. Strong communication and desktop support skills are essential. The role involves incident resolution, customer coaching, and maintaining effective relationships

Provide Level 1 and 2 desktop support to a global user base. Line Desktop Support Specialist (£30,000 - £35,000 + excellent benefits). If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (

A leading IT service provider in the UK is seeking an Entry-Level Desktop Support Engineer. In this role, you will provide IT support and troubleshoot hardware and software issues for end-users.

A leading IT services provider in Greater London seeks a Desktop Support Technician to deliver on-site assistance. Responsibilities include supporting desktops, troubleshooting issues, and maintaining documentation. The role requires effective communication skills and a flexible schedule for after-h

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. Deliver end-user support for traders, executives, and VIP

A leading AV solutions provider is seeking an experienced AV Desktop / Helpdesk Support Engineer in the UK. The role involves managing ticket systems, supporting field engineers, and ensuring timely resolution of client issues.

I'm looking for a Lead Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist.

A global IT solutions provider located in Ciudad de México is seeking a Desktop Support Engineer. Successful candidates will have a strong knowledge of computer hardware and desktop operating systems, along with excellent communication skills and the ability to work under pressure.

Desktop Support Team Leader page is loaded## Desktop Support Team Leaderremote type: On Sitelocations: LONDONtime type: Full timeposted on: Posted Todayjob requisition id: JR00097932BBVA is a global company with more than 160 years of history that operates in more than 25 countries where w

Our client is looking for a Desktop Support Engineer available on-site in central London to keep business running as usual for a short-term project, with an expected duration of 4 weeks. If you have strong experience in 2nd line support across a Windows/Mac environment and are available to start imm

You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. You will be accountable for delivering an outstanding technical support experience on th