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Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Are you a Website Designe r with at least 1 - 2 years' experience in a commercial or professional environment, but feel you're not getting the support or recognition from your current employer Would you like to work with a friendly, close-knit team who recognise and reward your diligent efforts Are you proficient in Figma , have basic understanding of HTML / CSS , and pride yourself with exceptional time-keeping qualities If this sounds like you then read on. Our client is a well-established and rapidly growing business, supplying and servicing electronic equipment for the leisure and gaming industry across the UK. They are seeking a Website Designer to join their close-knit team, with the opportunity to grow within the company, both professionally and personally. Someone who is happy to work predominantly from the office , capable of maintaining confidentiality and regulatory information at all times, and comfortable using modern responsive design techniques (not static breakpoint exports). Benefits Our Client Offers: Flexible working Healthcare insurance Career Growth opportunities On-site parking Free healthy snacks Hours and Salary: Flexible start and finish times 37.5 hours per week (predominantly from the office) £26,000 - £32,000 per annum (depending on experience) Duties and Responsibilities: Design responsive web layouts across desktop, tablet, and mobile breakpoints. Create new designs and layouts as their product and marketing needs evolve. Build and maintain reusable design components and a scalable design system. Use modern responsive design techniques (not static breakpoint exports) to simulate real fluid, reflowing behaviour. Apply and maintain consistent grid systems, spacing scales, and layout standards across all designs. Collaborate closely with developers to ensure designs translate accurately into code. Conduct user research, wireframing, and prototyping to validate design decisions. Maintain consistency with brand guidelines across all web design work. Present design concepts and rationale to stakeholders. Results Expected: Improvement Web Development Flow. More in-depth designs and improvement of the designing process. Improve the appearance of the web / app-based products. Creativity within designs. Continuous design improvements. I will Meet these Standards: Good timekeeping, always arriving on time and reliably meeting my contracted hours. Professional and appropriate conduct towards all members of staff and anyone who I interact with in this role. Available to consistently work 37.5 hours across 5 days a week. Take ownership over responsibilities given and while completing tasks to a professional standard. Knowledge, Skills and Abilities: Proficiency in Figma. Basic HTML / CSS understanding (enough to communicate effectively with Developers). Communication between different teams. Experience Needed: At least 1 year experience as a Web Designer in a commercial or professional environment. Qualifications and evidence of understanding web fundamentals (Nice to have). In Summary If you want to join a well-established business with a great reputation and big aspirations, where you will be supported in your career progress, then this is the role for you! Our client's selection process is unique in the marketplace and attracts motivated, productive team members, and this means they know you will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW! TPBN1_UKTJ

Are you an Website Designer with at least 1 - 2 years’ experience in a commercial or professional environment, but feel you’re not getting the support or recognition from your current employer?Would you like to work with a friendly, close-knit team who recognise and reward your diligent efforts?Are you proficient in Figma, have basic understanding of HTML/CSS, and pride yourself with exceptional time-keeping qualities?If this sounds like you then read on:Leisure Electronics is a well-established and rapidly growing business, supplying and servicing electronic equipment for the leisure and gaming industry across the UK.They are seeking a Website Designer to join their close-knit team, with the opportunity to grow within the company, both professionally and personally.Someone who is happy to work predominantly from the office, capable of maintaining confidentiality and regulatory information at all times, and comfortable using modern responsive design techniques (not static breakpoint exports). • Flexible working, • Healthcare insurance, • Career Growth opportunities, • On-site parking, • Free healthy snacks, • Hours & Salary, • Flexible start & finish times, • 37.5 hours per week (predominantly from the office), • £26,000 - £32,000 per annum (depending on experience), • Design responsive web layouts across desktop, tablet, and mobile breakpoints, • Create new designs and layouts as our product and marketing needs evolve, • Build and maintain reusable design components and a scalable design system, • Use modern responsive design techniques (not static breakpoint exports) to simulate real fluid, reflowing behaviour, • Apply and maintain consistent grid systems, spacing scales, and layout standards across all designs, • Collaborate closely with developers to ensure designs translate accurately into code, • Conduct user research, wireframing, and prototyping to validate design decisions, • Maintain consistency with brand guidelines across all web design work, • Present design concepts and rationale to stakeholders, • Improvement Web Development Flow, • More In-depth designs and improvement of the designing process, • Improve the appearance of the web/app based products, • Creativity Within Designs, • Continuous Design Improvements, • Good timekeeping, always arriving on time and reliably meeting my contracted hours, • Professional and Appropriate conduct towards all members of staff and anyone who I interact with in this role, • Available to consistently work 37.5 hours across 5 days a week, • Take ownership over responsibilities given and while completing tasks to a professional standard, • 1. Proficiency in Figma, • 2. Basic HTML/CSS understanding (enough to communicate effectively with developers), • 3. Communication between different teams, • At least 1 year experience as a Web Designer in a commercial or professional environment., • [ NICE TO HAVE ] Qualifications and evidence of understanding web fundamentals In SummaryIf you want to join a well-established business with a great reputation and big aspirations, where you will be supported in your career progress, then this is the role for you!Our selection process is unique in the marketplace and attracts motivated, productive team members, and this means we know you will be successful and have a great career with us.We look forward to hearing from you. #J-18808-Ljbffr

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Allied Worldwide Limited is seeking an experienced IT Support professional to provide on-site 2nd line desktop and application support.

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. Excellent communication skills, with proven ability to support VIPs under pressure. This role involves providing high-quality technical and operational support to traders, executives,

A leading IT services company is seeking an IT Desktop Support Technician for a freelance, on-call, and on-demand position. This role involves troubleshooting and supporting hardware, software, and network systems without guaranteed hours, requiring a commitment to respond as business needs arise. C

A leading financial technology firm in London is seeking a desktop support engineer to provide technical and operational support to traders and executives. This role involves delivering high-quality support in a fast-paced environment, troubleshooting various technologies, and managing incidents thr

My client are seeking a versatile Desktop Support Engineer to join their internal IT Support team. Desktop / End User Support Engineer - Trading - £70,000-£100,000 + Bonus. Desktop / End User Support Engineer – Trading.

Gattaca is seeking a Dynamic Desktop Support Team Lead to steer the L2 Desktop Engineering team across Warrington and Manchester with a hybrid onsite/remote balance.

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

Desktop Support Engineer (Mobile App & Digital Workplace Support). We're looking for a hands‑on Desktop Support Engineer to support a major mobile application rollout across multiple UK sites. Hardware support including laptops, desktops, printers and meeting room technology.

We're looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Te

Gazelle Global is seeking a Desktop Support Engineer for a 6-12 month contract in West Midlands. This role supports a major mobile application rollout and includes hands-on user support for mobile devices and digital workplace services.

You will provide 1st/2nd line desktop support for Mac users, manage tickets, set up new users and hardware, and support onboarding and offboarding, access management and general IT requests. VIQU IT in Cambridge is seeking a Mac-focused Desktop Support Engineer to join our client's IT team on an ini

Experience installing, troubleshooting, and repairing desktops, laptops, printers, and other computer peripherals, as well as resolving desktop application issues. IT Desktop Support Technician - New Brighton, Minnesota (Freelance / On-Call / On-Demand). Smart Hands support for hardware including (b

Canonical is seeking a Linux Desktop Support Engineer to join our London office. You will deliver technical support to Canonical employees and customers, with emphasis on Linux desktop environments and open-source tools.

Oliver Bernard is assisting a London-based investment manager in finding a Desktop Support Analyst to support 500+ users worldwide in a Windows-centric environment.

Desktop Support – Software Deployment. This is an exciting opportunity for a skilled IT professional to take on a Contract Desktop Support role, with a focus of rolling out software on Windows 11 devices. Desktop Support – Software Deployment Responsibilities.

You will provide first-line IT hardware support for site and customer equipment, and deliver desktop application assistance across the operation. You will maintain asset records, support BI tools and dashboards, and contribute to root cause analyses and process improvements.

Seeking a Desktop Support Engineer to provide first-class end-user support, assist with network connectivity testing, configure and deploy devices, and manage assets. The role involves supporting global locations and participating in an on-call rota.

When you're on the road, we're with you – for help, advice or support, message or call us in the app.

Fantastic range of apprenticeship programmes to support your career. Access to Licensed Trade Charity for financial, mental, and emotional well-being support.

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link.

If you require to submit additional information to support your application, please upload this under supporting documents. Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support). As proud holders of the UK Arm

Access to employee wellbeing supports including occupational health & counselling if ever you need help and support. As part of our team, you will build positive, professional relationships with the people we support, working alongside them to identify their strengths, aspirations, and goals. You wi

At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning route as a self-employed Partner. Paid training plus guaranteed support payments during your first month while you get up to speed.

Daily Fuel support payments –. Plus with our low milage rounds you have less distance to travel, more fuel support and more money in your pocket! .

Zizzi started in 1999 with a little wine, a big oven, and a dream of doing Italian food, our way.We don't do bland food, people or restaurants.You'll know us for bubbly pizza, fresh pasta, and good times.We can't open the doors to our guests without you.We're looking for a reliable Cleaner who takes

Daily Fuel support payments –. Plus with our low milage rounds you have less distance to travel, more fuel support and more money in your pocket! .

You will own how this system behaves on desktop environments. Your work focuses on reliability, performance, and real-time behavior in production desktop applications. Build and maintain cross-platform desktop applications using Electron.

Provide first-line and basic second-line IT support within the organisation including user account administration, password resets, device setup, Microsoft 365 support, software and hardware troubleshooting, printer and peripheral support, and basic network troubleshooting. Provide 1st line and basi

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to ea

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Acc

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

As a Lead Driver, you'll not only take pride in your own performance but also earn extra income by mentoring and supporting new drivers through their training journey.

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

Duties may include: Supporting children with their daily routines Providing emotional and behavioural support Helping children develop independence and life skills Supporting with activities, appointments and school routines Managing challenging situations calmly and appropriately Maintaining c