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Crisis management consultant Salary £ dependent on skills and experience Remote, UK Candidates only - You must be willing and able to travel regularly within the UK and internationally – full UK driving licence essential Full time Insignia Crisis Management Named as consultancy of the year in CIR’s 2025 awards, Insignia is a leading crisis management firm that enables leaders around the world to do and say the right things on the worst days of their business lives. Working with high profile clients such as ABB, Gowling WLG, Heineken, Lidl, Network Rail, Royal London and Virgin Atlantic, our purpose is to end the needless harm to business, reputation and stakeholders as a result of mishandled crises. In 2025, 100% of our clients agreed they were better prepared for crisis as a result of working with Insignia. With a track record of growth, and exciting plans for the future, we are seeking a professional, dedicated and results-oriented consultant to join our team. Insignia is an employee ownership trust, meaning that our team members have a stake in our success. Your role and responsibilities The successful candidate will support and work closely with our senior team to develop and deliver our award-winning crisis management and communication services to our clients. Your role will include: • Client/project management: project management and day to day client liaison, • Crisis management training and exercising; drafting presentations, storylines, facilitation material and other content for simulations, desktop exercises and training workshops., • Facilitation, presenting and training: delivering crisis management and communication training, facilitating crisis management exercises, assessing delegate performance and managing exercise control rooms., • Crisis management planning: auditing existing crisis management plans, developing new crisis management and crisis communication plans and processes and developing communication materials to support with live crisis and issues handling., • Crisis handling and issues management; advising clients as they face live crises/issues., • Business development: drafting proposal documents for prospective clients. Experience and personal qualities We are seeking an exceptional candidate who can match up to the high standards of the current Insignia team and bring additional capabilities, fresh perspectives and qualities to it. Our success is based upon the strong relationships we build with our clients and the difference we make for them. Consequently, you must be able to deliver exceptional client care and attention. Equally, as a member of a high performing team, you will be expected to provide consistently high-quality support for your colleagues. We are looking for someone who can make an immediate contribution so you must be able to demonstrate: • An understanding of crisis management planning, training and exercising through your experience in a related role, • Evidence of effective project management skills, • Experience of managing multiple priorities at the same time, • A track record of successful delivery against agreed commitments, • Credibility with experienced clients and other stakeholders, • Confidence and capability as a communicator, presenter and facilitator, • The ability to win the trust and respect of clients and colleagues, • An interest in and passion for business You should hold a full UK driving licence. Our culture Our culture is founded upon our values: • Trust & Respect, • Backbone & Heart, • Passion with Purpose Interested? If you feel that you possess the relevant skills and experience. Please send your cv by return. If you meet the role criteria you will be sent a more in-depth job description outlining the role in more detail. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

🔧 2nd Line Support Engineer 📍 Hybrid – Basildon We are looking for a 2nd Line Support Engineer to join a dynamic and growing IT support team, delivering high-quality services to a diverse client base. 🔍 The Role You will be responsible for providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. This role requires strong troubleshooting skills, excellent communication, and the ability to work across a broad range of technologies. 🛠️ Key Responsibilities • Provide 2nd line support across desktop, server, and network environments, • Manage and resolve incidents and service requests in line with SLAs, • Troubleshoot complex technical issues and escalations, • Support Office 365 and Azure environments, • Work closely with internal teams and escalate where required, • Contribute to continuous improvement and technical documentation ✅ Key Skills & Experience • Experience in a 2nd line support role within an IT services environment, • Strong knowledge of Microsoft technologies (Office 365, Azure), • Solid understanding of infrastructure (servers, networking, virtualisation, security), • Excellent communication and customer service skills, • Ability to prioritise and manage workloads effectively 🌟 What’s on Offer • Hybrid working (Basildon-based), • Exposure to a wide range of modern technologies, • Supportive team environment, • Clear career progression opportunities (e.g. 3rd line, projects) If you’re looking to take the next step in your IT support career, we’d love to hear from you. Apply now or get in touch for more details.

Curacy Development (IME2) Officer Salary: Diocesan Pay-scale: £33,971 - £40,566 per annum (Band 4.1 to 4.3) Hours: Full time - 35 hours per week Benefits: Generous annual leave entitlement, Competitive employer pension contribution Fixed term to 31/12/2029 with the possibility of extension to 31/12/2033 subject to funding from the Church Commissioners Our client has an inspiring vision for 2030. At the heart of this vision is the development of missional leaders. To help bring this to life, they are recruiting within their Mission and Ministry team, including the position of Curacy Development (IME2) Officer. They are committed to forming resilient, hopeful and mission‑shaped leaders. As they continue to invest in developing missional leaders, they are seeking a Curacy Development (IME2) Officer to help shape and deliver their expanding programme for curate training. This is an exciting opportunity to support the formation of future clergy who will serve within the diverse and mission‑focused contexts of their diocese. Why them? This is a place of extraordinary opportunity. With significant national investment and a diocesan strategy focused on Parish Renewal, Growing Younger, Church Planting & Revitalisation, and Developing Missional Leaders, there has never been a more exciting time to join them. Their IME2 programme forms around sixty curates annually, supporting their preparation for mission‑focused ministry across a Diocese rich in diversity, creativity and opportunity. About the role The post-holder will play a key part in ensuring every curate receives high‑quality training, pastoral support and formation. Responsibilities include: • Coordinating and administering the IME2 programme., • Supporting learning pathways and developing materials and VLE content., • Providing pastoral support, worship leadership and reflective space., • Collaborating closely with curates, training incumbents and diocesan leaders., • Supporting evaluation, record‑keeping, compliance and best‑practice development., • Upholding safeguarding and DEI commitments. About you They are looking for someone who is: • A practising Christian with understanding of ordained ministry and formation., • Passionate about the development and wellbeing of clergy., • Organised, relational and attentive to detail., • Experienced in adult learning, ministry or formation., • Able to lead prayer/worship in group contexts. There is an occupational requirement for the post-holder to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. The post will be offered to the successful candidate subject to an enhanced DBS check, satisfactory references and proof of eligibility to work in the UK. To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Closing date: Tuesday, 7 April 2026 at 5pm Interviews: Wednesday, 15 April 2026 at St John’s House, 155-163 The Rock, Bury BL9 0ND REF-227 381

📢Full Job Description: ___(May to need be accessed via Desktop or our Careers website: )📢 💼Role: Consultant 📍 Location: Manchester ⏰ Full Time 🏢 Directorate: Land Referencing 💼 Salary: Competitive About Us: Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life-improving change for communities and future generations. Role Purpose: The Consultant role at Ardent is vital in supporting our mission of delivering life-improving change for communities and future generations. As an experienced and dependable technical contributor within the Land Referencing team, the Consultant is responsible for producing accurate, high-quality outputs, ensuring adherence to the Quality Management System, and contributing to the efficient delivery of projects across the UK and Ireland. This role demands sound judgement, professionalism, and a commitment to continuous learning while fostering positive client engagement and collaboration within project teams. Key Responsibilities: • Communication & Collaboration: Ensure clear, professional communication and effective cross-department collaboration. Manage small projects, participate in client updates and discussions, and contribute to larger initiatives., • Problem-Solving & Research: Apply problem-solving skills and conduct research independently. Proactively seek knowledge in relevant technical subjects and prepare clear and accurate advice notes for internal review., • Service Understanding & Networking: Develop a clear understanding of all services offered by the Directorate and communicate these services confidently to colleagues and external stakeholders. Expand professional networks through event participation and regular engagement on platforms such as LinkedIn., • Risk Assessments & Safety: Complete risk assessments for site visits, identify various risks and hazards, and propose appropriate mitigation strategies. Actively participate in safety training sessions and workshops to enhance knowledge and practical skills related to health and safety procedures., • Pricing Strategies: Demonstrate an understanding of basic pricing strategies and the key factors that influence pricing decisions, including staff costs, on-costs, travel expenses, and other overheads. Key Competencies, Skills & Experience: • Build effective relationships with clients and stakeholders, both internally and externally. Attend client meetings as the sole representative and deliver updates., • Allocate tasks with responsible delegation and communicate methodology., • Work within budgets and agreed fees, managing own work to scope and quote., • Support the Project Manager in delivering projects, taking responsibility for specific elements., • Organise and support the Project Manager in delivering project outputs such as Book of Reference, plans, and maps., • Lead sections of the project team in delivering elements of the project and ensure teams follow processes and procedures in line with the QMS and PM/PD instructions., • Understand and promote cross-selling opportunities within the organisation., • Develop knowledge of planning acts and support team learning., • Apply critical thinking and experience to suggest solutions to the Project Manager., • Produce relevant and appropriate documents and reports that meet requirements accurately and consistently., • Listen to junior team members’ suggestions and analyse their input. Pay Range and Compensation Package: ✨ Hybrid working ✨ 25 days of annual leave (with options to buy or carry over) ✨ Enhanced maternity and paternity pay ✨ Company pension scheme ✨ Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection) ✨ Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme Equal Opportunity Statement: 🌈 We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups. 🚀 If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place!

SUMMARY: We’re looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK, delivering outstanding client service every day! This is opportunity is for junior professionals or recent graduates to kickstart their career, gain hands-on experience, and grow within a supportive and dynamic team. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, • Previous experience in Flow Cytometry Repair or medical equipment is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Good level English is a required – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: • Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets., • Plan and provide deskside support for Head Office and branch users., • Serve as the first point of contact for technical assistance via phone or email., • Troubleshoot, diagnose, and resolve hardware and software issues efficiently., • Escalate unresolved issues to the next level of support and follow up to ensure resolution., • Maintain technical documentation and produce management information to track performance., • Contribute to the identification and mitigation of IT risks and compliance with policies, procedures, and regulatory requirements. Skills & Experience:, • Experience in IT support/customer service roles, ideally in an IT environment., • Strong knowledge of Microsoft software (Windows, Outlook, Office)., • Experience with desktop/laptop hardware, printers, peripherals, and general networking concepts., • Basic understanding of IT security concepts (anti-virus, firewalls, patching) is desirable., • Knowledge of Microsoft Cloud technologies such as Azure and MS SQL is desirable but not essential., • Excellent customer service, communication, and prioritisation skills., • Self-motivated, solution-focused, and attention to detail., • Full driving license and willingness to travel occasionally to branch locations. This is a great opportunity for someone looking to develop their IT leadership skills while making a real impact on a busy IT team. JBRP1_UKTJ

A well-established and highly respected fresh produce business is seeking a Pesticide Compliance Manager to take full ownership of pesticide governance across a diverse, international supply base. This is a technically focused compliance role, responsible for ensuring adherence to retailer policies, UK/EU legislation and internal due diligence standards across multiple product categories and geographies. The position is based in Kent and offers the opportunity to work at the heart of food safety, supplier engagement and environmental responsibility. The Role As Pesticide Compliance Manager, you will manage pesticide compliance frameworks across global suppliers, supporting customer requirements and safeguarding brand integrity. You will be responsible for maintaining robust due diligence systems, managing derogations, leading investigations into non-compliance and ensuring continuous improvement in pesticide risk management. Key Responsibilities * Manage supplier and customer PPP and PPPL derogation processes. * Work with suppliers to gather technical data required for customer concessions and reduction strategies. * Review pesticide documentation including spray records, PPPLs, PPUs and residue analysis reports. * Maintain and update pesticide risk assessments, reporting on risk outcomes and changes. * Lead investigations into pesticide non-compliance, documenting root causes and corrective actions. * Monitor and track non-compliant detections, ensuring timely resolution and preventative measures. * Identify early intervention opportunities through desktop risk assessment reviews. * Conduct risk assessment visits (remote and in-person) alongside auditing teams where required. * Support supplier recall and traceability exercises. About You * Degree qualified in a relevant scientific discipline (Food Science, Agriculture, Environmental Science or similar). * Strong knowledge and practical experience in pesticide compliance and residue management (essential). * Confident using Microsoft Excel and Power BI for data analysis and reporting. * Highly organised with strong project management skills. * Detail-oriented with excellent analytical capability. * Comfortable working both independently and collaboratively across international stakeholders. * Deadline-focused with a strong sense of accountability. Why Apply? This is an opportunity to take ownership of a highly specialised technical role within a progressive, quality-driven fresh produce business supplying major UK retailers. If you are passionate about pesticide governance, food safety due diligence and responsible sourcing, we would be keen to hear from you JBRP1_UKTJ

Keywords: IT Support, Helpdesk support, desktop support, Proclaim, IT administration, 2 line support , systems administration. This is a fantastic opportunity for a candidate with perhaps 12 months+ experience providing IT support within a law firm. We are looking for a candidate with experience pro

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds.

Job Description We're now recruiting an Operational Resilience Analyst to join the Operational Resilience team; our first‑line oversight function that partners with colleagues at all levels of the business to strengthen and embed operational resilience. The team ensures that critical processes and their dependencies are clearly mapped, regularly tested, and effectively reported to support informed decision‑making. As an Operational Resilience Analyst, you will work within a small, collaborative team, reporting to the Operational Resilience Manager and supporting the Head of Operational Resilience. You will deliver a varied and engaging programme of work, contributing to the ongoing development and maturity of the organisation’s operational resilience framework, as set out in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA’s Consumer Duty. Your work will support the firm’s commitment to delivering good outcomes for customers. What You'll Have We are seeking an experienced Operational Resilience Analyst with demonstrable, hands‑on operational resilience expertise. This role is designed for someone who is already operating as a subject matter expert and is motivated by the opportunity to influence others and shape the direction of an established operational resilience function. You will bring a strong understanding of what good looks like in practice, gained through real delivery experience. You will use this expertise to help embed a more mature and confident approach to operational resilience at AJ Bell. You will work in close partnership with the Operational Resilience Manager and Head of Operational Resilience, while also being capable of operating independently, exercising sound judgement, and leading workstreams with minimal oversight. What does the job involve? The Operational Resilience Analyst is responsible for delivering the Operational Resilience objectives set out in the Operational Resilience Methodology, including{{:}} • Acting as a subject matter expert for operational resilience, bringing practical insight and challenge to help mature the team’s capability and approach., • Taking ownership of multiple resilience mapping documents, ensuring they are current, comprehensive, and clearly articulate important business services, dependencies, vulnerabilities, and contingency gaps., • Supporting and influencing the review of Impact Tolerances, ensuring metrics and supporting evidence are robust, meaningful, and suitable for senior‑level review., • Leading the design, delivery, and documentation of in‑depth scenario testing, including producing high‑quality materials for senior stakeholders, facilitating desktop exercises, conducting data analysis and simulations, and ensuring outputs drive genuine improvement., • Helping to define what “good” looks like for resilience testing, working closely with Technology Services and the wider business to ensure testing activity is targeted, proportionate, and effective., • Owning the identification and documentation of lessons learned and vulnerabilities arising from scenario testing or real operational disruption to Important Business Services, and confidently communicating key themes, risks, and recommendations to senior audiences., • Playing a key role in the delivery and ongoing enhancement of the regulatory Operational Resilience Self‑Assessment by contributing expert input, coordinating evidence, and supporting related resilience change and improvement projects across the business. About us{{:}} AJ Bell is one of the UK’s fastest-growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award-winning platform, we support everyone from professional financial advisers to first-time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work® in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. What we offer{{:}} • Competitive starting salary, • Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme, • A choice of pension schemes with matched contributions up to 6%, • Discretionary bonus scheme, • Annual free share awards scheme, • Buy As You Earn (BAYE) Scheme, • Health Cash Plan – provided by SimplyHealth, • Discounted private healthcare scheme and dental plan, • Free on-site gym providing a wide range of free classes, • Employee Assistance Programme, • Bike loan scheme, • Sick pay+ pledge, • Enhanced maternity, paternity, and shared parental leave, • Discounted nursery fees at Kids Planet on Exchange Quay, • Loans for travel season tickets, • Death in service scheme, • Paid time off for volunteer work, • Charitable giving opportunities through salary sacrifice, • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more, • Parking at Exchange Quay (Subject to availability), • Personal development programmes built around you and your career goals, including access to personal skills workshops, • Ongoing technical training, • Professional qualification support, • Talent development programmes, • Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off, • Monthly leadership breakfasts and lunches, • Casual dress code, • Access to a range of benefits from our sponsorship deals Hybrid working{{:}} At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.

Job Overview Grant Store Limited is seeking an experienced and motivated Electrical Manager / Qualified Supervisor (QS) to support and oversee our growing portfolio of Solar PV and Air Source Heat Pump (ASHP) installations. This is a key leadership and compliance-focused position within the business, combining hands-on electrical expertise with quality management responsibilities. The Electrical Manager / QS plays a vital role ensuring that all Solar PV and ASHP electrical works are completed to the highest standards of safety, performance, and compliance. The role is structured to provide a balanced mix of operational and supervisory duties. The successful candidate will spend approximately four days per week actively engaged in electrical installations, inspection, testing, fault finding, and remedial works across a range of sites. This ensures continued involvement in practical delivery and a strong understanding of day-to-day project requirements. One day per week will be dedicated to Qualified Supervisor responsibilities. During this time, the postholder will oversee the technical standard of works completed by other electricians, carry out desktop audits, review certification, and formally sign off installations in line with current electrical regulations and scheme provider requirements. Responsibilities Quality Supervision, Sign-Off & Auditing • Sign off completed electrical works carried out by other electricians where authorised, • Carry out desktop audits of electrical certification, test results, and job documentation, • Review quality, compliance, and technical accuracy of completed Solar PV and ASHP installations, • Identify non-conformances and raise corrective actions where required, • Provide technical guidance and support to site electricians, • Ensure documentation is completed accurately and submitted on time, • Support continuous improvement in quality, compliance, and best practice, • Carry out electrical installation works in line with drawings, specifications, and regulations, including Solar PV systems and Air Source Heat Pump (ASHP), and various electrical installations., • Complete and rectify electrical remedial works as identified during inspections or audits, • Diagnose faults and carry out repairs efficiently and safely, • Ensure all works comply with current wiring regulations and company standards, • Complete electrical testing where required and record results accurately, • Maintain a high standard of workmanship across all installations, • Work safely at all times, following risk assessments and method statements, • Communicate technical issues, • Ensure tools, equipment, and materials are used correctly and maintained, • Previous experience or familiarity with the Qualified Supervisor (QS) role within the last 2 years, • Essential 18th Edition certification amendment 2, • Essential 2391 certification, • Essential Level 3 Electrical Installation qualification, • Essential Solar PV (Level 3), • Essential Battery Storage qualification, • Proficient computer skills and familiarity with bespoke platforms, • Essential possession of a Gold Card, • Strong technical knowledge of current electrical regulations and renewable energy standards, • Proven hands-on installation experience in Solar PV and ASHP systems, • Experience in inspection, testing, and certification, • High attention to detail and commitment to compliance, • Company car, • Company events, • Company pension, • Free parking, • On-site parking JBRP1_UKTJ

Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm’s document management platform (iManage). Are you a hands-on IT support professi

Salary: Diocesan Pay-scale: £33,971 - £40,566 per annum (Band 4.1 to 4.3) Hours: Full time - 35 hours per week Benefits: Generous annual leave entitlement, Competitive employer pension contribution Fixed term to 31/12/2029 with the possibility of extension to 31/12/2033 subject to funding from the Church Commissioners Manchester Diocese has an inspiring vision for 2030. At the heart of this vision is the development of missional leaders. To help bring this to life, we are now recruiting two key roles within our Mission and Ministry team, including the position ofCuracy Development (IME2) Officer. The Diocese of Manchester is committed to forming resilient, hopeful and mission-shaped leaders. As we continue to invest in developing missional leaders, we are seeking a Curacy Development (IME2) Officer to help shape and deliver our expanding programme for curate training. This is an exciting opportunity to support the formation of future clergy who will serve within the diverse and mission-focused contexts of our diocese. Why Manchester Diocese? Manchester is a place of extraordinary opportunity. With significant national investment and a diocesan strategy focused on Parish Renewal, Growing Younger, Church Planting & Revitalisation, and Developing Missional Leaders, there has never been a more exciting time to join us. Our IME2 programme forms around sixty curates annually, supporting their preparation for mission-focused ministry across a Diocese rich in diversity, creativity and opportunity. About the role The post-holder will play a key part in ensuring every curate receives high-quality training, pastoral support and formation. Responsibilities include: Coordinating and administering the IME2 programme. Supporting learning pathways and developing materials and VLE content. Providing pastoral support, worship leadership and reflective space. Collaborating closely with curates, training incumbents and diocesan leaders. Supporting evaluation, record-keeping, compliance and best-practice development. Upholding safeguarding and DEI commitments. About you We are looking for someone who is: A practising Christian with understanding of ordained ministry and formation. Passionate about the development and wellbeing of clergy. Organised, relational and attentive to detail. Experienced in adult learning, ministry or formation. Able to lead prayer/worship in group contexts. There is an occupational requirement for the post-holder to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. The post will be offered to the successful candidate subject to an enhanced DBS check, satisfactory references and proof of eligibility to work in the UK. To apply, please click theAPPLYbutton. Application should be made via a laptop or desktop rather than a mobile device. Closing date:Tuesday, 7 April 2026 at 5pm Interviews:Wednesday, 15 April 2026 at St Johns House, 155-163 The Rock, Bury BL9 0ND REF-227 381 JBRP1_UKTJ

Igne is seeking aSenior Utility Surveyorto join the team inWarrington. Are you an experienced Utility Surveyor seeking a role where you can work independently and play a key part in shaping the future of a busy Surveys Department?We are seeking a highly skilled Senior Utility Surveyor to plan and undertake utility and clearance surveys throughout the UK. A fullUK driving licenceand willingness to work away from home are essential. If you want to join an innovative, fast paced and dedicated team who are making a difference, we would love to hear from you. Key Responsibilities: • Plan and undertake PAS128 Utility and Clearance Surveys across the UK independently, • Manage site works, including health and safety, and produce risk assessments and method statements (RAMS), • Liaise with the Principal Surveyor and Project Managers to ensure smooth progression of site activities, • Produce daily site record sheets and ensure all data is securely backed up at the end of each shift, • Conduct site audits and quality checks to maintain high standards, • Proven experience in Utility Surveying, • Full valid UK driving licence, • CSCS card holder, • QCF Level 3 or above, • Experienced in using EML, GPR, Total Station, and GPS equipment, • £Commensurate with experience, • We operate a hybrid model, • 33 days holiday (including Bank Holidays), • Continuous training and development, • Medical cashback plan We are a Real Living Wage Employer, a Disability Confident Employer and signatories of the Armed Forces Covenant; we recruit talented individuals who care about making a positive difference.We want colleagues to bring their whole selves to work and to be able to be themselves, so equality, diversity and inclusion (EDI) are core to our company culture and integral to the success of our business.We also want all colleagues to thrive, which is why we have trained and dedicated mental health first aiders across the organisation who are available for all employees to speak to for any support they need.We believe in the development of our talent, which is why at Igne, you will have many opportunities for training and development within your role. Igne is unable to offer visa sponsorship for this position. All applicants must have the right to work in the UK at the time of application. JBRP1_UKTJ

📢Full Job Description: ___(May to need be accessed via Desktop or our Careers website: )📢 💼Role: Assistant Surveyor 📍 Location: Manchester ( Travel will be required to Wales - Driving License will be essential) ⏰ Full Time 🏢 Directorate: Land Assembly 💼 Salary: Competitive About Us: Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life-improving change for communities and future generations. Role Purpose: As an Assistant Surveyor, you'll play a crucial role in supporting key utilities infrastructure projects. You'll work within existing project teams, contributing to day-to-day activities related to utilities land services, including water and electricity. Your role will involve providing advice, considering the implications of utilities works, and delivering land access and rights for our clients. This position offers the opportunity to travel, meet with affected parties, and collaborate with industry experts on utilities infrastructure projects, including Compulsory Purchase Orders (CPOs) and Development Consent Orders (DCOs). Key Responsibilities: • Project Delivery: Assist in project tasks such as land referencing, landowner engagement, obtaining survey access consent (both voluntarily and under statutory power), serving statutory notices, and undertaking photographic records of condition. Support in the assessment and settlement of compensation claims., • Communication: Liaise with landowners, handle public inquiries, and report to multi-disciplinary client teams. Strengthen stakeholder relationships and improve public trust, resulting in smoother project delivery and reduced conflicts or delays in accessing land., • Project Hygiene: Support the Project Account Manager with financial requirements, ensuring accurate submission of timesheets and expenses. Help exceed forecasted commercial performance and support the directorate’s and business’s WIP and debtors KPIs., • Technical Knowledge: Provide basic guidance to clients on land entry, survey access, land ownership, rights in land, and compensation liabilities. Learn and seek guidance from team members as needed to deliver instructions effectively and efficiently Key Competencies, Skills & Experience: • Relationship Building: Ability to build effective working relationships with clients and stakeholders, both internally and externally. Enhance cross-functional teamwork and decision-making, leading to increased project efficiency and improved team collaboration., • Market Knowledge: Basic infrastructure market knowledge and awareness of policy and upcoming potential changes. Provide clients with advice to support their projects, improving client satisfaction and fostering repeat business., • Technical Expertise: Basic understanding of Compulsory Purchase Orders, compensation frameworks, stakeholder engagement, and negotiation. Support in finding solutions and efficiencies to deliver major infrastructure projects on time or ahead of schedule., • Communication Skills: Excellent interpersonal skills and the ability to communicate effectively verbally and in writing to a variety of audiences. Ensure clear and concise communication with team members, clients, and project teams, leading to successful project outcomes Pay Range and Compensation Package: ✨ Hybrid working ✨ 25 days of annual leave (with options to buy or carry over) ✨ Enhanced maternity and paternity pay ✨ Company pension scheme ✨ Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection) ✨ Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme Equal Opportunity Statement: 🌈 We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups. 🚀 If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place!

This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. Familiarity with Windows OS,

Lead Mechanical Engineer / Reliability / Maintenance – Power Generation CHP / Power Station £90k - £120k plus 15 % bonus Car Allowance Pension About the Role — Mechanical Focused Version As a Power Generation Engineer, you will act as the mechanical and plant-systems subject matter expert supporting underwriting decisions and client risk reduction strategies. The role centres on evaluating the mechanical integrity, operational reliability, and failure exposure of power generation assets and associated balance-of-plant systems. You will provide technically grounded risk selection input and practical, engineering-driven loss prevention guidance. Main Responsibilities • Provide specialist mechanical engineering support to underwriters on Power Generation accounts, focusing on rotating equipment, thermal systems, and critical plant infrastructure., • Conduct detailed field surveys of operational and construction-stage power facilities, assessing mechanical condition, equipment reliability, maintenance practices, and failure vulnerabilities., • Inspect and evaluate boilers, turbines, generators, transformers, pressure systems, piping networks, cooling systems, and auxiliary mechanical equipment., • Review maintenance regimes, inspection intervals, shutdown practices, and condition monitoring programs to verify effectiveness of mechanical risk controls., • Identify single-point failures, mechanical degradation risks, and system design weaknesses that could lead to property damage or business interruption., • Develop engineering-based loss prevention and reliability improvement recommendations targeting mechanical failure modes and operational stresses., • Present technical findings to plant engineering and maintenance teams, focusing on equipment condition, failure scenarios, and mitigation actions., • Produce technically detailed survey reports using formal risk assessment methods, engineering calculations, and loss estimation tools., • Perform desktop mechanical risk reviews using drawings, P&IDs, maintenance data, inspection reports, and third-party technical documentation., • Translate mechanical risk findings into clear technical guidance for underwriters., • Manage technical survey programs for assigned clients, including service planning, coordination, technical reviews, and engineering stewardship meetings., • Produce Account Summary Reports with emphasis on mechanical reliability exposure and asset condition risk., • Peer review engineering survey reports for technical accuracy and mechanical risk coverage., • Analyze loss events from an engineering failure perspective, identifying root mechanical causes and preventive controls. What We’re Looking For Experience • 10+ years of hands-on industrial experience in power plant mechanical engineering, operations, or maintenance., • Direct experience with heavy rotating equipment and thermal systems such as steam turbines, gas turbines, boilers, heat recovery systems, and large transformers., • Strong practical knowledge of mechanical integrity, inspection, reliability engineering, and failure mechanisms., • Experience across multiple power generation technologies including thermal, combined cycle, nuclear, and renewable facilities., • Involvement in plant construction, commissioning, or major outage projects., • Experience performing mechanical condition assessments and reliability audits., • Prior work with insurers, risk engineering firms, or technical consultancies is beneficial., • Experience working across international sites and engineering cultures. Technical Skills & Qualifications • Degree-qualified Mechanical Engineer (or closely related discipline)., • Strong knowledge of mechanical engineering principles, plant equipment design, and failure modes., • Practical understanding of maintenance strategies, inspection techniques, and condition monitoring methods., • Ability to interpret mechanical drawings, system layouts, and technical specifications., • Strong loss prevention and reliability engineering capability., • Additional languages are an advantage. Key Capabilities • Comfortable working in both office and heavy industrial plant environments., • Able to conduct detailed mechanical inspections involving extended walking, climbing, and working at elevation with PPE., • Strong technical writing and documentation skills with high attention to engineering detail., • Able to clearly explain mechanical risks and failure impacts to both technical and non-technical stakeholders., • Self-directed, analytical, and technically decisive., • Effective team contributor and field survey lead., • Able to deliver technical reports and account reviews on schedule., • Willing and able to travel internationally up to 90 days per year.

Job Title:Senior Software Engineer Location:Somerset Salary:up to £60,000 An opportunity has arisen for a Senior SoftwareEngineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities • Design, develop, test, and maintain desktop and web applications, • Work with C#, WPF, and modern JavaScript frameworks, • Support and enhance legacy systems while helping drive modernisation, • Strong experience in C# and WPF desktop application development, • Experience with modern frontend frameworks JBRP1_UKTJ

MWH Treatment are looking to strengthen our IT Team with an Desktop Support Engineer based at Hattersley with hybrid working available. Respond and self-management of IT support tickets within the SLM tool. Expertise in hardware and software support.

A leading tax services firm in Manchester is seeking a Desktop Administrator II to maintain and manage desktop and laptop systems.Key responsibilities include providing Tier 1-2 support for a large user base and ensuring compliance with security standards.Ideal candidates will have 3-5 years of desk

Additional responsibilities include working with vendors for technical issues and maintaining compliance with service level agreements. A leading IT services provider in Manchester is seeking a dedicated IT Support Specialist to manage installations, configurations, and maintenance of desktop system

A leading global provider of IT services is seeking a Senior Service Desk Analyst in Manchester. This role involves delivering high-quality desktop support, resolving Level 2-3 service tickets, and interfacing with high-profile financial industry clients. Ideal candidates will have over 3 years of e

A global managed services provider based in Manchester is looking for a Senior Service Desk Analyst. This hybrid role involves providing top-tier desktop support for users in Windows, Exchange, and Office 365 environments. A strong focus on customer service is essential.

A dynamic tax services firm in Manchester is seeking a Desktop Administrator II to support and maintain workstation environments. The role involves providing Tier 1-2 technical support, managing desktop software deployments, and ensuring endpoint compliance with security standards.

IT infrastructure support, with focus on hardware, software, and operating system.As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security compliance standards.You will work under direction, followin

A leading IT support company in Manchester is seeking a Level 1 Desktop Support Engineer to resolve basic IT issues collaboratively with other teams. The ideal candidate should have 1–3 years of experience in IT infrastructure support focusing on hardware, software, and operating systems. Responsi

A leading UK engineering company is seeking a Desktop Support Engineer to join their IT team at Hattersley with hybrid working options. The role involves providing IT support, managing support tickets, and ensuring user satisfaction.

MWH Treatment are looking to strengthen our IT Team with an Desktop Support Engineer based at Hattersley with hybrid working available.

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

IT Problem Management Lead Manchester (Office-based, with up to 2 days WFH) 35 hours per week + paid overtime Salary £40,000 to £47,000 + Benefits We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. This is a key hire within their IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/3rd line function, taking ownership of recurring, widespread and major system issues, ensuring root cause is identified and permanent solutions are implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role in Manchester, with flexibility for up to two days per week working from home. Key responsibilities include: • Owning and driving prioritised Problems and Known Errors through to resolution or eradication • Acting as a visible “can-do” problem-solving role model within the IT team, leading and influencing colleagues in a matrix capacity • Delivering high-quality 2nd/3rd line technical support across a broad technology estate • Taking a hands-on approach to troubleshooting hardware, applications and system issues • Managing escalated Problems and Known Errors within agreed SLA and KPI timeframes • Designing and implementing automation measures where appropriate • Supporting and mentoring other IT team members • Supporting core technologies including Windows, Azure Virtual Desktop and Microsoft 365 as part of Problem Management activity • Providing end user computing, mobile device and printer support where required • Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds About You We are seeking a proactive, customer-focused IT professional who thrives on identifying root causes rather than repeatedly applying short-term fixes. You will demonstrate: • A strong customer service ethic, whether face-to-face, via phone, email or chat • The ability to prioritise workloads effectively and take full ownership of tasks • A self-motivated, continuous improvement mindset • A clear understanding of data protection and confidentiality principles (essential in a legal environment) • At least 2 years’ hands-on IT support experience within a professional services environment • Awareness of Windows Server environments • Cloud exposure, particularly Azure and Microsoft 365 • Active Directory and Azure AD (Entra ID) user configuration experience • Strong analytical and problem-solving skills with excellent attention to detail • The ability to work collaboratively within a team environment • A solid technical understanding of current technologies, suppliers and industry terminology Why Apply? This is an excellent opportunity to take ownership of a critical IT discipline within a respected regional law firm. You’ll play a pivotal role in improving system stability, driving down recurring incidents, and enhancing the overall IT service delivered to legal professionals and clients alike. If you are ready to step into a role where you can make a tangible impact and lead Problem Management best practice, we would welcome your application

IT Support Technician Manchester - 5 days a week on-site 3 month contract £120 per day (inside IR35)Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations.Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly escalate and redirect issues beyond purview or expertise to next level.Device & Equipment Management Responsible for installation, deployment, troubleshooting, management and support of desktops, laptops, tablets, mobile devices, software, peripherals, telephony, and various equipment in the environment. Responsible for onboarding new hire computer & telephone assignments and desk configuration. Responsible for management and maintenance of asset inventory on an ongoing basis.Documentation & Knowledge Management Responsible for creation and maintenance of IT operational documents: instructions, guidelines, reference sheets, etc.Project & Initiative Support Responsible for minor IT initiatives/projects and participate in major IT initiatives/projects. Participate, engage and contribute in scheduled IT meetings.Vendor & External Liaison Liaise with hardware and software vendors (or suppliers) for contract support or warranty repairs.Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/or IT Operations environment.Soft Skills Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Creative problem solver with strong analytical and conflict-resolution skills. Ability to prioritise tasks, manage time effectively, and work well under pressure

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Analyst – Manchester 35 hours per week | Rotating shifts | Paid overtime available Salary up to £34,000 + benefits Office-based with the option of 1 day a week to work from home We are delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within a professional services environment. Law Firm IT experience is highly desirable for this role The Role Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed through a service desk system and aligned to agreed SLAs and KPIs. You will provide day-to-day technical support while also contributing to wider IT initiatives and project work when required. The successful candidate will take full ownership of assigned tickets, ensuring timely resolution or appropriate escalation, and maintaining high service standards throughout. Key Responsibilities Deliver responsive, high-quality technical support across a broad technology landscape Diagnose and resolve hardware, software and application-related issues Manage incidents and service requests through to completion within agreed timeframes Undertake user and server administration tasks Support and guide colleagues within the IT team where appropriate Assist with ongoing IT improvement projects The role is primarily based in Manchester, with occasional travel to the firm’s Liverpool and London offices as required. Technical Environment You will support and maintain a range of technologies, including: Windows Desktop environments and Windows Server Citrix Desktop PCs and laptops Mobile devices Printers and peripheral devices Microsoft 365 and Microsoft Office applications (Outlook, Teams, Word, Excel) Active Directory (user configuration and management) Local area networking, including basic cabling and patching to switches There will also be opportunities to develop expertise in core legal systems such as iManage and Proclaim. Working Hours & Benefits 35 hours per week, Monday to Friday Rotational shifts between 08:00 and 18:00 Participation in a paid out-of-hours support rota Exposure to project work and ongoing professional development About You We are seeking someone with at least one year of hands-on IT support experience within a professional services setting. You will be confident working in a structured, SLA-driven environment and comfortable balancing competing priorities. Key attributes and experience include: Strong customer service skills across phone, face-to-face and digital channels A disciplined and organised approach to managing workloads A proactive mindset with a commitment to continuous improvement Excellent troubleshooting and analytical ability High attention to detail Team-oriented with the ability to collaborate effectively Understanding of data protection and confidentiality requirements Awareness of Microsoft 365 and current industry technologies Qualifications Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply

IT Problem Management Lead Manchester (Office-based, with up to 2 days WFH) 35 hours per week + paid overtime Salary £40,000 to £47,000 + Benefits We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. This is a key hire within their IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/3rd line function, taking ownership of recurring, widespread and major system issues, ensuring root cause is identified and permanent solutions are implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role in Manchester, with flexibility for up to two days per week working from home. Key responsibilities include: Owning and driving prioritised Problems and Known Errors through to resolution or eradication Acting as a visible “can-do” problem-solving role model within the IT team, leading and influencing colleagues in a matrix capacity Delivering high-quality 2nd/3rd line technical support across a broad technology estate Taking a hands-on approach to troubleshooting hardware, applications and system issues Managing escalated Problems and Known Errors within agreed SLA and KPI timeframes Designing and implementing automation measures where appropriate Supporting and mentoring other IT team members Supporting core technologies including Windows, Azure Virtual Desktop and Microsoft 365 as part of Problem Management activity Providing end user computing, mobile device and printer support where required Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds About You We are seeking a proactive, customer-focused IT professional who thrives on identifying root causes rather than repeatedly applying short-term fixes. You will demonstrate: A strong customer service ethic, whether face-to-face, via phone, email or chat The ability to prioritise workloads effectively and take full ownership of tasks A self-motivated, continuous improvement mindset A clear understanding of data protection and confidentiality principles (essential in a legal environment) At least 2 years’ hands-on IT support experience within a professional services environment Awareness of Windows Server environments Cloud exposure, particularly Azure and Microsoft 365 Active Directory and Azure AD (Entra ID) user configuration experience Strong analytical and problem-solving skills with excellent attention to detail The ability to work collaboratively within a team environment A solid technical understanding of current technologies, suppliers and industry terminology Why Apply? This is an excellent opportunity to take ownership of a critical IT discipline within a respected regional law firm. You’ll play a pivotal role in improving system stability, driving down recurring incidents, and enhancing the overall IT service delivered to legal professionals and clients alike. If you are ready to step into a role where you can make a tangible impact and lead Problem Management best practice, we would welcome your application

Desktop Valuation Surveyor – Remote (Nationwide) Up to £65,000 + Bonus | Work From Home | Growing National Firm We are working with one of the UK’s leading residential valuation and surveying firms who are expanding their Desktop Valuation team. They are looking for experienced Residential Valuation Surveyors to join them in a fully remote role, offering excellent earning potential and strong career development. This is a fantastic opportunity for qualified surveyors who enjoy desktop analysis and valuations but still want the flexibility of occasional site inspections. The Role You will form part of a regional team carrying out Desktop and Enhanced Desktop valuations across a wide range of residential property types to support secured lending and mortgage decisions. You will also carry out physical inspections for a minimum of two days per month, depending on business needs. What We’re Looking For ✔ AssocRICS or MRICS qualified ✔ VRS Registered ✔ Minimum 1 year PQE undertaking residential mortgage valuations ✔ Strong understanding of building construction and property valuation ✔ Proven claims-free track record preferred ✔ Self-motivated with excellent communication skills What’s On Offer Salary up to £65,000 (depending on location & experience) Lucrative bonus structure Fully remote working Career progression within a growing national organisation Company pension, employee perks & wellbeing support Interested? Apply now or contact us for a confidential discussion

Are you a proactive, hands‑on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join our out‑of‑hours paid overtime rota when required If you possess a combination of some of the following skills, then LETS TALK! Experience in a hands on IT support experience in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face‑to‑face and remote Understanding of data protection and confidentiality Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential. Experience working across multi‑office environments Previous law firm or professional services experienceIn return, you will be part of a friendly, collaborative IT Service team where your ideas, initiative and growth matter. We value continuous improvement and will support your development into specialist tools and technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement * Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues * Alerting Senior Analysts and Managers of reoccurring incidents and potential issues * Keeping customers apprised and updated * Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: • Experience working within a legal environment is essential * Knowledge of Windows 10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

IT Analyst – Manchester Up to £34,000 + benefits | 35 hours per week | Hybrid working (1 day from home) Looking to take the next step in your IT support career within a professional, fast-paced environment? This could be the opportunity you’ve been waiting for. We’re working with a respected and long-established law firm to find a proactive IT Analyst to join their Service Team. You’ll play a key role in keeping the business running smoothly by delivering reliable, high-quality IT support to colleagues across the firm. Experience within a law firm or professional services environment would be a strong advantage. What you’ll be doing: As a core member of the IT Service Team, you’ll be the go-to person for technical support—handling a mix of queries via phone, email, and in person. You’ll: Take ownership of support tickets from start to finish Troubleshoot and resolve a wide range of IT issues Deliver a high standard of service in line with SLAs and KPIs Support user and system administration tasks Get involved in IT projects and continuous improvement initiatives Collaborate with colleagues to maintain a seamless IT experience across the firm This role is primarily based in Manchester, with occasional travel to Liverpool and London offices. Tech you’ll work with: You’ll gain hands-on experience across a varied and modern tech stack, including: Windows Desktop & Server environments Azure Virtual Desktop (AVD) Microsoft 365 (Outlook, Teams, Word, Excel) Active Directory End-user devices (laptops, mobiles, printers) Networking basics (patching, switches, cabling) There’s also the opportunity to build expertise in legal systems such as iManage and Proclaim. What we’re looking for: We’re interested in someone who combines solid technical ability with a genuinely customer-focused mindset. You’ll likely have: At least 1 year of IT support experience (ideally in professional services) Strong communication skills across multiple channels Experience working in a structured, SLA-driven environment A proactive, organised approach to managing workloads Excellent troubleshooting and problem-solving skills High attention to detail and a team-oriented mindset An understanding of data protection and confidentiality Working pattern & benefits 35-hour working week (Monday–Friday) Rotating shifts between 08:00–18:00 Paid out-of-hours support rota Hybrid working (1 day per week from home) Ongoing training, development, and project exposure Qualifications (desirable, not essential) MCSA, MCP or similar certifications Or working towards CompTIA A+, ITIL Foundation, or equivalent If you’re looking for a role where you can develop your skills, gain exposure to projects, and make a real impact—apply now

A fantastic opportunity has arisen for a C# Software Developer to join a market-leading machine manufacturer. With a global client base and a strong order book, this organisation is seeking a skilled Engineer to help drive their continued success. If you're looking to take your engineering career to the next level, apply now and join this dynamic team! C# Software Developer £45-55k + Pension, Health Insurance, DIS, 25 Days Holiday, BUPA Manchester Ref: 25246 C# Software Developer - The Role: Design, develop and maintain applications using C# and .NET for real-time machinery control systems Collaborate with product managers, engineers and developers to deliver high-quality software solutions Write clean, efficient and well-structured code following industry best practices Conduct code reviews and provide constructive technical feedback to maintain development standards Troubleshoot, debug and optimise existing software applications Implement and maintain unit tests to ensure software reliability and performance Contribute to continuous improvement by researching and suggesting new technologies and solutions Support retrofit projects for existing machinery and control systems Carry out diagnostics, fault finding and software support on customer machines worldwide Travel internationally to customer sites to support installations, troubleshooting and upgrades C# Software Developer - The Person: Proven experience developing software using C# Strong knowledge of .NET Core and/or .NET Framework Experience developing desktop applications using WPF Familiarity with SQL databases such as MS SQL Server or PostgreSQL Understanding of software design principles and patterns (SOLID) Experience using version control systems such as Git Strong problem-solving and analytical skills Excellent communication and teamwork abilities Ability to manage multiple priorities and work independently Willingness to travel internationally to support customer sites Desirable Skills: Experience with industrial vision systems Knowledge of real-time machinery control environments such as PLCs or SCADA Willingness to learn Ladder Logic or SCL for PLC troubleshooting Familiarity with RESTful APIs Exposure to cloud platforms such as Azure or AWS Located in Manchester, this role would be commutable from Bury, Rawtenstall, Rochdale & Bolton. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. For further information please contact Sharon Hill. AE1

DesksideDeskside Support Engineer Salary: £30,000-£35,000 Location: Onsite Manchester A great opportunity for a DesksideDeskside Support Engineer to join an ‑site IT team in Manchester. You'll handle technical issues that can't be resolved remotely, taking full ownership of incidents and service requests while delivering excellent ‑to‑face support. Key Responsibilities Provide desksidedeskside support for Windows 10, Microsoft Office, antivirus, Defender, and encryption tools Resolve incidents and service requests requiring ‑site intervention. Maintain accurate updates in the ITSMITSM system and communicate clearly with users. Escalate P1P1/P2P2 issues when required. Support product/application evaluations and follow all documented IT processes.What Success Looks Like Effective resolution of issues beyond 1st1st Line and remote 2nd2nd Line capability. Professional communication and strong ‑focused service. Accurate ticket management and prioritisation. Positive management of user expectations and service perception.Essential skills Experience in desksidedeskside/ st & nd Line support. Strong communication and ‑facing skills. Strong knowledge of Windows 10 and Microsoft Office. Experience with Active Directory (password resets, account management). Understanding of antivirus, Defender, and basic security tools. Familiarity with encryption technologies (training provided). Hardware support: laptops, desktops, peripherals, printers. Basic networking: patching, connectivity checks, troubleshooting. Experience using an ITSMITSM platform (ServiceNowServiceNow or similar). Ability to diagnose and resolve desktop, software, and user issues.ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process