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Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _ We are looking for an experienced Partner Sales Manager to drive continued growth and success for Docker’s channel partners across Central EMEA (DACH & CEE). This role is ideal for someone who has operated in a startup or scale-up environment and enjoys building and maturing a high-performing reseller ecosystem. You will be responsible for recruiting, enabling, and scaling solution partners and resellers, while working closely with Docker sales leadership and cross-functional teams to drive partner-sourced and partner-influenced revenue. You will own a regio Partner Strategy & Channel Execution Develop and execute regional reseller and channel partner plans aligned with Docker’s GTM strategy and revenue goals Recruit, onboard, and activate new solution partners and regional VARs Own partner pipeline management, including deal registration, forecasting, key account planning, and execution reviews Maintain regular partner cadence covering pipeline, performance, enablement needs, and growth opportunities Cross-Functional Collaboration Partner closely with Docker Sales, Marketing, Product, and Technical Account teams to align partner motions and execution Ensure strong alignment between direct sales teams and reseller partners to maximize coverage and deal velocity Partner-Led Growth Drive net new business through reseller-led and co-sell motions Enable partners with the training, tools, and assets required to effectively sell and support Docker’s product portfolio Activate joint sales plays, regional campaigns, and partner-driven demand generation initiatives Proven track record in building and scaling reseller or channel programs in a startup or high-growth environment 10+ years of enterprise and/or channel sales experience, including selling through solution partners or VARs Experience driving joint marketing programs with partners and generating net new pipeline Fluency in English; German is a strong advantage AND any other Eastern European language is nice to have (Polish, Romanian, Croatian) Background in software, developer tools, DevOps, or security preferred Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent experience) Complete onboarding across Docker’s sales motions, tools, and processes Learn Docker’s partner model and key partner segments (distributors, resellers, VARs, marketplaces) Build relationships with internal stakeholders and priority regional partners Develop a high-level regional reseller strategy and engagement plan Establish structured engagement and joint planning with top partners Align on partner performance metrics, pipeline expectations, and enablement priorities Collaborate with Marketing on a regional partner demand-generation plan Align pipeline development strategies with regional sales leadership Launch initial joint sales and marketing initiatives with reseller partners Drive partner enablement and define clear co-sell and deal engagement workflows Begin tracking early performance indicators for partner-sourced and partner-influenced pipeline Build durable, high-value relationships with strategic and regional reseller partners Drive measurable growth in partner-sourced pipeline, net new ARR, and renewals Expand Docker’s regional coverage and market penetration through partner-led GTM Continuously refine the reseller engagement model based on performance, feedback, and market trends Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €145,600– €208,000 OTE + equity Open vacancy: This posting is for an existing open role. AI in hiring: Docker may use AI-assisted tools during our recruiting process. Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. Flexibility that fits your life – We trust you to manage your schedule while delivering great work. Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. Home office support – Set up your workspace for comfort and success. Technology stipend – Equivalent to US$100 net per month to help support your work. Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. Parental leave – 16 weeks of paid parental leave after six months of employment. Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. Comprehensive benefits – Medical, retirement, and paid holidays vary by country. Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Are you passionate about helping people get the most from technology? Do you enjoy solving technical problems while delivering a great customer experience? Could you be the person colleagues rely on to keep systems running smoothly and support them when they need it most? Up to £32,500 Permanent / Full Time Stevenage with Hybrid Working At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What you’ll be doing As our IT Support Technician, you'll play a key role in ensuring colleagues across the IET can work effectively and confidently with the technology they use every day. Acting as a trusted point of contact for technical support, you'll provide a professional, responsive and customer-focused service for users across our Stevenage head office and wider locations, and you will take pride in delivering IT service excellence to all. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll take ownership of incidents and service requests from initial diagnosis through to resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support the delivery of IT projects that help modernise the technology experience across the organisation. You'll also play an important role in helping colleagues make the most of the tools available to them. Whether providing guidance, producing documentation or sharing best practice, you'll help build confidence and capability across the organisation while maintaining a strong focus on service quality and continuous improvement. What we hope you can bring to the role We're looking for a customer-focused IT professional with experience providing technical support within a busy business environment. You'll enjoy diagnosing and resolving technical issues and take pride in delivering a high-quality service that makes a genuine difference to the people you support. You'll have strong troubleshooting skills across Microsoft desktop environments and Microsoft 365 applications, alongside a good understanding of the infrastructure and technologies that support modern workplaces. Just as importantly, you'll be a strong communicator who can explain technical information clearly and build positive relationships with colleagues at all levels. You'll be organised, proactive and able to manage competing priorities effectively, remaining calm and professional when dealing with a varied workload. You'll also enjoy learning new technologies and finding opportunities to improve services, processes and the overall user experience. Most importantly, you'll bring a positive, collaborative approach and a genuine desire to help others succeed through technology. A little more about the role Provide technical support for Microsoft desktop operating systems, Microsoft 365 and associated business applications. Support and maintain user devices including PCs, laptops, mobile devices and Apple hardware. Deliver support for telephony systems and audio-visual meeting room technology. Diagnose, log and resolve incidents, service requests and technical issues. Monitor systems proactively to identify and address potential problems. Contribute to IT projects and support the delivery of technology improvements. Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we’re looking for Proven experience providing technical IT support within a professional IT or business environment. Strong knowledge of Microsoft desktop operating systems and Microsoft 365 applications. Experience supporting hardware including laptops, desktops, mobile devices and peripheral equipment. Good understanding of networking concepts and technologies, including LAN and WAN environments. Strong troubleshooting, analytical and problem-solving skills. Experience managing and prioritising support requests in a busy environment. Excellent customer service and stakeholder management skills. Ability to explain technical information clearly to non-technical audiences. Strong written and verbal communication skills. A proactive approach to learning, continuous improvement and service enhancement. Ability to work effectively both independently and as part of a team. Experience supporting audio-visual, collaboration or telephony technologies would be beneficial. Please note, this role is known internally as a Technical Support Analyst.

Are you passionate about helping people get the most from technology? Do you enjoy solving technical problems while delivering a great customer experience? Could you be the person colleagues rely on to keep systems running smoothly and support them when they need it most? Up to £32,500 Permanent / Full Time Stevenage with Hybrid Working At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What you’ll be doing As our IT Support Technician, you'll play a key role in ensuring colleagues across the IET can work effectively and confidently with the technology they use every day. Acting as a trusted point of contact for technical support, you'll provide a professional, responsive and customer-focused service for users across our Stevenage head office and wider locations, and you will take pride in delivering IT service excellence to all. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll take ownership of incidents and service requests from initial diagnosis through to resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support the delivery of IT projects that help modernise the technology experience across the organisation. You'll also play an important role in helping colleagues make the most of the tools available to them. Whether providing guidance, producing documentation or sharing best practice, you'll help build confidence and capability across the organisation while maintaining a strong focus on service quality and continuous improvement. What we hope you can bring to the role We're looking for a customer-focused IT professional with experience providing technical support within a busy business environment. You'll enjoy diagnosing and resolving technical issues and take pride in delivering a high-quality service that makes a genuine difference to the people you support. You'll have strong troubleshooting skills across Microsoft desktop environments and Microsoft 365 applications, alongside a good understanding of the infrastructure and technologies that support modern workplaces. Just as importantly, you'll be a strong communicator who can explain technical information clearly and build positive relationships with colleagues at all levels. You'll be organised, proactive and able to manage competing priorities effectively, remaining calm and professional when dealing with a varied workload. You'll also enjoy learning new technologies and finding opportunities to improve services, processes and the overall user experience. Most importantly, you'll bring a positive, collaborative approach and a genuine desire to help others succeed through technology. A little more about the role Provide technical support for Microsoft desktop operating systems, Microsoft 365 and associated business applications. Support and maintain user devices including PCs, laptops, mobile devices and Apple hardware. Deliver support for telephony systems and audio-visual meeting room technology. Diagnose, log and resolve incidents, service requests and technical issues. Monitor systems proactively to identify and address potential problems. Contribute to IT projects and support the delivery of technology improvements. Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we’re looking for Proven experience providing technical IT support within a professional IT or business environment. Strong knowledge of Microsoft desktop operating systems and Microsoft 365 applications. Experience supporting hardware including laptops, desktops, mobile devices and peripheral equipment. Good understanding of networking concepts and technologies, including LAN and WAN environments. Strong troubleshooting, analytical and problem-solving skills. Experience managing and prioritising support requests in a busy environment. Excellent customer service and stakeholder management skills. Ability to explain technical information clearly to non-technical audiences. Strong written and verbal communication skills. A proactive approach to learning, continuous improvement and service enhancement. Ability to work effectively both independently and as part of a team. Experience supporting audio-visual, collaboration or telephony technologies would be beneficial. Please note, this role is known internally as a Technical Support Analyst.

Are you passionate about helping people get the most from technology? Do you enjoy solving technical problems while delivering a great customer experience? Could you be the person colleagues rely on to keep systems running smoothly and support them when they need it most? Up to £32,500 Permanent / Full Time Stevenage with Hybrid Working At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What you’ll be doing As our IT Support Technician, you'll play a key role in ensuring colleagues across the IET can work effectively and confidently with the technology they use every day. Acting as a trusted point of contact for technical support, you'll provide a professional, responsive and customer-focused service for users across our Stevenage head office and wider locations, and you will take pride in delivering IT service excellence to all. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll take ownership of incidents and service requests from initial diagnosis through to resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support the delivery of IT projects that help modernise the technology experience across the organisation. You'll also play an important role in helping colleagues make the most of the tools available to them. Whether providing guidance, producing documentation or sharing best practice, you'll help build confidence and capability across the organisation while maintaining a strong focus on service quality and continuous improvement. What we hope you can bring to the role We're looking for a customer-focused IT professional with experience providing technical support within a busy business environment. You'll enjoy diagnosing and resolving technical issues and take pride in delivering a high-quality service that makes a genuine difference to the people you support. You'll have strong troubleshooting skills across Microsoft desktop environments and Microsoft 365 applications, alongside a good understanding of the infrastructure and technologies that support modern workplaces. Just as importantly, you'll be a strong communicator who can explain technical information clearly and build positive relationships with colleagues at all levels. You'll be organised, proactive and able to manage competing priorities effectively, remaining calm and professional when dealing with a varied workload. You'll also enjoy learning new technologies and finding opportunities to improve services, processes and the overall user experience. Most importantly, you'll bring a positive, collaborative approach and a genuine desire to help others succeed through technology. A little more about the role Provide technical support for Microsoft desktop operating systems, Microsoft 365 and associated business applications. Support and maintain user devices including PCs, laptops, mobile devices and Apple hardware. Deliver support for telephony systems and audio-visual meeting room technology. Diagnose, log and resolve incidents, service requests and technical issues. Monitor systems proactively to identify and address potential problems. Contribute to IT projects and support the delivery of technology improvements. Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we’re looking for Proven experience providing technical IT support within a professional IT or business environment. Strong knowledge of Microsoft desktop operating systems and Microsoft 365 applications. Experience supporting hardware including laptops, desktops, mobile devices and peripheral equipment. Good understanding of networking concepts and technologies, including LAN and WAN environments. Strong troubleshooting, analytical and problem-solving skills. Experience managing and prioritising support requests in a busy environment. Excellent customer service and stakeholder management skills. Ability to explain technical information clearly to non-technical audiences. Strong written and verbal communication skills. A proactive approach to learning, continuous improvement and service enhancement. Ability to work effectively both independently and as part of a team. Experience supporting audio-visual, collaboration or telephony technologies would be beneficial. Please note, this role is known internally as a Technical Support Analyst.

Are you passionate about helping people get the most from technology? Do you enjoy solving technical problems while delivering a great customer experience? Could you be the person colleagues rely on to keep systems running smoothly and support them when they need it most? Up to £32,500 Permanent / Full Time Stevenage with Hybrid Working At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What you’ll be doing As our IT Support Technician, you'll play a key role in ensuring colleagues across the IET can work effectively and confidently with the technology they use every day. Acting as a trusted point of contact for technical support, you'll provide a professional, responsive and customer-focused service for users across our Stevenage head office and wider locations, and you will take pride in delivering IT service excellence to all. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll take ownership of incidents and service requests from initial diagnosis through to resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support the delivery of IT projects that help modernise the technology experience across the organisation. You'll also play an important role in helping colleagues make the most of the tools available to them. Whether providing guidance, producing documentation or sharing best practice, you'll help build confidence and capability across the organisation while maintaining a strong focus on service quality and continuous improvement. What we hope you can bring to the role We're looking for a customer-focused IT professional with experience providing technical support within a busy business environment. You'll enjoy diagnosing and resolving technical issues and take pride in delivering a high-quality service that makes a genuine difference to the people you support. You'll have strong troubleshooting skills across Microsoft desktop environments and Microsoft 365 applications, alongside a good understanding of the infrastructure and technologies that support modern workplaces. Just as importantly, you'll be a strong communicator who can explain technical information clearly and build positive relationships with colleagues at all levels. You'll be organised, proactive and able to manage competing priorities effectively, remaining calm and professional when dealing with a varied workload. You'll also enjoy learning new technologies and finding opportunities to improve services, processes and the overall user experience. Most importantly, you'll bring a positive, collaborative approach and a genuine desire to help others succeed through technology. A little more about the role Provide technical support for Microsoft desktop operating systems, Microsoft 365 and associated business applications. Support and maintain user devices including PCs, laptops, mobile devices and Apple hardware. Deliver support for telephony systems and audio-visual meeting room technology. Diagnose, log and resolve incidents, service requests and technical issues. Monitor systems proactively to identify and address potential problems. Contribute to IT projects and support the delivery of technology improvements. Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we’re looking for Proven experience providing technical IT support within a professional IT or business environment. Strong knowledge of Microsoft desktop operating systems and Microsoft 365 applications. Experience supporting hardware including laptops, desktops, mobile devices and peripheral equipment. Good understanding of networking concepts and technologies, including LAN and WAN environments. Strong troubleshooting, analytical and problem-solving skills. Experience managing and prioritising support requests in a busy environment. Excellent customer service and stakeholder management skills. Ability to explain technical information clearly to non-technical audiences. Strong written and verbal communication skills. A proactive approach to learning, continuous improvement and service enhancement. Ability to work effectively both independently and as part of a team. Experience supporting audio-visual, collaboration or telephony technologies would be beneficial. Please note, this role is known internally as a Technical Support Analyst.

Are you passionate about helping people get the most from technology? Do you enjoy solving technical problems while delivering a great customer experience? Could you be the person colleagues rely on to keep systems running smoothly and support them when they need it most? Up to £32,500 Permanent / Full Time Stevenage with Hybrid Working At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What you’ll be doing As our IT Support Technician, you'll play a key role in ensuring colleagues across the IET can work effectively and confidently with the technology they use every day. Acting as a trusted point of contact for technical support, you'll provide a professional, responsive and customer-focused service for users across our Stevenage head office and wider locations, and you will take pride in delivering IT service excellence to all. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll take ownership of incidents and service requests from initial diagnosis through to resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support the delivery of IT projects that help modernise the technology experience across the organisation. You'll also play an important role in helping colleagues make the most of the tools available to them. Whether providing guidance, producing documentation or sharing best practice, you'll help build confidence and capability across the organisation while maintaining a strong focus on service quality and continuous improvement. What we hope you can bring to the role We're looking for a customer-focused IT professional with experience providing technical support within a busy business environment. You'll enjoy diagnosing and resolving technical issues and take pride in delivering a high-quality service that makes a genuine difference to the people you support. You'll have strong troubleshooting skills across Microsoft desktop environments and Microsoft 365 applications, alongside a good understanding of the infrastructure and technologies that support modern workplaces. Just as importantly, you'll be a strong communicator who can explain technical information clearly and build positive relationships with colleagues at all levels. You'll be organised, proactive and able to manage competing priorities effectively, remaining calm and professional when dealing with a varied workload. You'll also enjoy learning new technologies and finding opportunities to improve services, processes and the overall user experience. Most importantly, you'll bring a positive, collaborative approach and a genuine desire to help others succeed through technology. A little more about the role Provide technical support for Microsoft desktop operating systems, Microsoft 365 and associated business applications. Support and maintain user devices including PCs, laptops, mobile devices and Apple hardware. Deliver support for telephony systems and audio-visual meeting room technology. Diagnose, log and resolve incidents, service requests and technical issues. Monitor systems proactively to identify and address potential problems. Contribute to IT projects and support the delivery of technology improvements. Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we’re looking for Proven experience providing technical IT support within a professional IT or business environment. Strong knowledge of Microsoft desktop operating systems and Microsoft 365 applications. Experience supporting hardware including laptops, desktops, mobile devices and peripheral equipment. Good understanding of networking concepts and technologies, including LAN and WAN environments. Strong troubleshooting, analytical and problem-solving skills. Experience managing and prioritising support requests in a busy environment. Excellent customer service and stakeholder management skills. Ability to explain technical information clearly to non-technical audiences. Strong written and verbal communication skills. A proactive approach to learning, continuous improvement and service enhancement. Ability to work effectively both independently and as part of a team. Experience supporting audio-visual, collaboration or telephony technologies would be beneficial. Please note, this role is known internally as a Technical Support Analyst.

Are you passionate about helping people get the most from technology? Do you enjoy solving technical problems while delivering a great customer experience? Could you be the person colleagues rely on to keep systems running smoothly and support them when they need it most? Up to £32,500 Permanent / Full Time Stevenage with Hybrid Working At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What you’ll be doing As our IT Support Technician, you'll play a key role in ensuring colleagues across the IET can work effectively and confidently with the technology they use every day. Acting as a trusted point of contact for technical support, you'll provide a professional, responsive and customer-focused service for users across our Stevenage head office and wider locations, and you will take pride in delivering IT service excellence to all. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll take ownership of incidents and service requests from initial diagnosis through to resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support the delivery of IT projects that help modernise the technology experience across the organisation. You'll also play an important role in helping colleagues make the most of the tools available to them. Whether providing guidance, producing documentation or sharing best practice, you'll help build confidence and capability across the organisation while maintaining a strong focus on service quality and continuous improvement. What we hope you can bring to the role We're looking for a customer-focused IT professional with experience providing technical support within a busy business environment. You'll enjoy diagnosing and resolving technical issues and take pride in delivering a high-quality service that makes a genuine difference to the people you support. You'll have strong troubleshooting skills across Microsoft desktop environments and Microsoft 365 applications, alongside a good understanding of the infrastructure and technologies that support modern workplaces. Just as importantly, you'll be a strong communicator who can explain technical information clearly and build positive relationships with colleagues at all levels. You'll be organised, proactive and able to manage competing priorities effectively, remaining calm and professional when dealing with a varied workload. You'll also enjoy learning new technologies and finding opportunities to improve services, processes and the overall user experience. Most importantly, you'll bring a positive, collaborative approach and a genuine desire to help others succeed through technology. A little more about the role Provide technical support for Microsoft desktop operating systems, Microsoft 365 and associated business applications. Support and maintain user devices including PCs, laptops, mobile devices and Apple hardware. Deliver support for telephony systems and audio-visual meeting room technology. Diagnose, log and resolve incidents, service requests and technical issues. Monitor systems proactively to identify and address potential problems. Contribute to IT projects and support the delivery of technology improvements. Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we’re looking for Proven experience providing technical IT support within a professional IT or business environment. Strong knowledge of Microsoft desktop operating systems and Microsoft 365 applications. Experience supporting hardware including laptops, desktops, mobile devices and peripheral equipment. Good understanding of networking concepts and technologies, including LAN and WAN environments. Strong troubleshooting, analytical and problem-solving skills. Experience managing and prioritising support requests in a busy environment. Excellent customer service and stakeholder management skills. Ability to explain technical information clearly to non-technical audiences. Strong written and verbal communication skills. A proactive approach to learning, continuous improvement and service enhancement. Ability to work effectively both independently and as part of a team. Experience supporting audio-visual, collaboration or telephony technologies would be beneficial. Please note, this role is known internally as a Technical Support Analyst.

12 month contract Can be based in Stevenage or Bristol Offering £65ph Inside IR35 Do you have experience with Desktop C#? Do you have knowledge of using Microsoft Windows or Linux operating systems? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the C# Software Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. Due to the nature of the work you will be involved in, SC clearance is required. • Support the development of advanced defence systems from the initial concept all the way through to in-service support and training, using a range of simulation technologies, including digital twins and emulators, • Working with Project Leads and Simulation Architects to design and develop simulation components as an end-to-end representation of a weapon System in a synthetic environment using C#, C++, and integration simulations, • Work as part of an agile development team, made up of mixed-discipline engineers working in synergy to develop simulations and representations of real equipment, • Approach to software development includes:, • Configuration control, • Continuous Integration, • Continuous Delivery or Deployment., • Unit testing and test-driven development., • Proficient in C# / C++, • Microsoft Visual Studio, Eclipse, • Ability to work from high level/system view into technical detail, • Knowledge of using Microsoft Windows and Linux operating systems, • Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, • Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP, • Practical knowledge of System integration principles and processes 12 month contract Can be based in Stevenage or Bristol Offering £65ph Inside IR35 #J-18808-Ljbffr

C#, C++ Software Engineer - 3756-1 Initial 12-month contract 3-4 days p/w in Stevenage or Bristol (rest remote) £65ph, UMB inside iR35 SC required, can start on BPSS Our client, a leading organisation in the defence and aerospace sector, is seeking five C# Software Engineers to support an increased programme workload. These contract opportunities are based in Stevenage or Bristol and offer the chance to contribute to complex software projects involving desktop applications and hardware integration. • Designing, developing and maintaining desktop software applications using C#, • Contributing to the full software development lifecycle, from requirements and design through to testing and delivery, • Working with C++, Embedded C and C++ codebases where required, • Supporting the integration of software with hardware and associated systems, • Investigating technical issues and implementing effective software solutions, • Collaborating with multidisciplinary engineering teams across defence and aerospace programmes, • Producing clear technical documentation and supporting software verification activities, • Contributing to programme objectives in line with relevant quality and security requirements, • Professional experience in C# software engineering, with strong desktop C# development capability, • Knowledge of C++, Embedded C and C++ programming, • Experience working within the defence and aerospace industry, • Understanding of software development practices, testing and version control, • Experience of hardware integration is desirable, • Strong problem-solving, analytical and communication skills, • Ability to work effectively as part of a multidisciplinary engineering team, • Eligibility for SC security clearance and UK Eyes Only programme access, • Contract duration of 12 months, with potential for extension subject to programme requirements and performance, • Based in Stevenage or Bristol, • The role is typically structured around three to four days on site, with the remainder worked remotely, • The first three months will be fully site-based, with some programmes requiring ongoing full-time site attendance, • UK travel may be required depending on programme needs, • Overtime opportunities may be available #J-18808-Ljbffr

Location: Stevenage (fully onsite) Duration: 12 month contract Inside IR35 Role details: We are supporting a defence client who require 2 x DV cleared Windows Engineers to join them on a contract basis. The successful candidate will be part of the Digital Excellence function, providing critical IT services to the business, ensuring the security and efficiency of operations within highly restricted environments. Key Responsibilities: • Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks, • Act as Tier 2 / Tier 3 support for Windows-related issues, performing incident response and remediation., • Maintain a comprehensive knowledge of the business IT environment., • Plan and coordinate maintenance and patching across Windows Environments., • Manage changes to the restricted Windows Environment, ensuring minimal disruption to operations., • Create, maintain, and audit inventory information and asset registers., • Develop and maintain high-quality documentation and problem resolution guides., • Resolve incidents related to Windows Services in line with agreed SLAs, escalating as necessary., • Coordinate with incident and technical managers during high-severity incidents., • Identify root causes of recurring incidents and implement long-term solutions. Job Requirements: • Active DV clearance is mandatory., • Extensive experience as a Windows Engineer, capable of working across both Infrastructure and Workplace environments., • Proficiency in Windows Server, Windows OS, Desktop Applications, Virtualisation, Storage Solutions, AD, and Access Management., • Excellent troubleshooting skills and knowledge of networking principles., • Strong documentation and communication skills for maintaining comprehensive records and guides., • Ability to work fully on-site due to the nature of the network. #J-18808-Ljbffr

We are looking for an experienced Cisco Telephony & Videoconferencing Team Lead to lead the delivery, support, and continuous improvement of our Cisco Collaboration environment. This role combines hands-on technical expertise with team leadership, taking ownership of Cisco telephony and video conferencing services in a global, customer-focused environment. Key Responsibilities • Lead and mentor a team of engineers and technicians., • Act as the senior technical escalation point for complex incidents and major outages., • Lead Cisco Telephony and Videoconferencing projects from design through implementation., • Drive Major Incident, Problem Management, and Root Cause Analysis activities., • Collaborate with customers, Service Delivery Managers, and technical teams to deliver high-quality services., • Ensure knowledge transfer, technical standards, and operational excellence across the team., • Maintain and review HLDs, LLDs, procedures, and technical documentation., • Oversee testing, validation, and implementation of hardware and configurations. Essential Skills & Experience • 5+ years experience in Cisco Unified Communications and Collaboration environments., • Strong expertise in:, • Cisco Unified Communications Manager (CUCM), • Unity Connection, • Jabber, • Cisco IP Phones, • Cisco Meeting Server (CMS), • Cisco TelePresence Management Suite (TMS), • Cisco Video Endpoints, • Strong knowledge of SIP and H.323 protocols., • Experience with VMware v7/v8., • Proven experience leading technical teams, projects, or service delivery activities., • Fluent English (written and spoken). Desirable Skills • Kurmi, Telisca, RTMT, Prognosis, PeterConnects, • WAN/LAN networking and security, • Systems administration and desktop environments Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

Job role: Desktop Support Engineer. Desktop Support Engineer - Stevenage. VIQU have been approached by a customer who are seeking a Desktop Support Engineer to provide additional BAU support to their onsite IT team.

VIQU IT is seeking a proactive Desktop Support Engineer to join a onsite IT team in Stevenage. You will handle first-line IT support, assist users face-to-face and remotely, and manage tickets through the internal system, ensuring quick resolution and high service levels.

VIQU have been approached by a customer who are seeking a Desktop Support Engineer to provide additional BAU support to their onsite IT team. The successful Desktop Support Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering e

We are seeking a skilled QA Automation and DevSecOps Engineer with expertise in AMP_L (Artifactory & Xray), CI/CD pipelines, and Eggplant Test Automation. The talent will be responsible for establishing and maintaining automated quality assurance processes, integrating testing into DevSecOps pipelines, and ensuring secure, compliant, and high-quality software releases across enterprise applications. The role requires close collaboration with development, infrastructure, release management, and business teams within the AMS environment. • Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred., • Should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required., • Design, develop, and maintain automated test solutions using Eggplant Functional and Eggplant DAI., • Develop model-based, end-to-end, regression, and integration test suites., • Execute cross-platform validation across web, desktop, and integrated systems., • Analyze test results and provide actionable quality metrics., • Perform functional, API, integration, and system validation., • Participate in test planning, defect triage, and root-cause analysis activities., • Integrate automated testing into CI/CD pipelines using Azure DevOps, Jenkins, GitHub Actions, or equivalent platforms., • Configure and maintain automated quality gates within release pipelines., • Support continuous testing and shift-left quality practices. Collaborate with release and deployment teams to improve delivery reliability., • Support artifact repository governance using Artifactory. Assist with dependency management and package governance activities., • Use Xray-driven vulnerability and license compliance insights to support release readiness., • Ensure validated artifacts progress through controlled deployment workflows., • AMP_L Platform: JFrog Artifactory, JFrog Xray, artifact lifecycle management, repository management, vulnerability and license compliance scanning., • Eggplant Automation: Eggplant Functional, Eggplant DAI, model-based testing, AI-driven test automation, end-to-end test automation., • CI/CD & DevOps: Azure DevOps, Jenkins, Git/GitHub, CI/CD pipeline development, automated deployment validation., • Testing: Functional testing, regression testing, API testing, integration testing, test strategy and planning., • Programming / Scripting: Python or Java, PowerShell or Shell scripting, REST API validation, • High analytical skills, • A high degree of initiative, flexibility and adaptability, • High customer orientation, • Good team engaging skills, • Quality awareness, • Good verbal and written communication skills, • Transparency and Integrity Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer #J-18808-Ljbffr

Are you passionate about helping people get the most from technology?. Working as part of a collaborative IT team, you'll support a broad range of technologies including Microsoft 365, desktop operating systems, end-user devices, telephony solutions and meeting room technology. You'll also play an i

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A leading financial technology firm in London is seeking a desktop support engineer to provide technical and operational support to traders and executives. This role involves delivering high-quality support in a fast-paced environment, troubleshooting various technologies, and managing incidents thr

Gazelle Global is seeking a Desktop Support Engineer for a 6-12 month contract in West Midlands. This role supports a major mobile application rollout and includes hands-on user support for mobile devices and digital workplace services.

If you require to submit additional information to support your application, please upload this under supporting documents. Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support). As proud holders of the UK Arm

Job Description We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Defence, contracted to 25 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and cus

Concept Resources in Blackpool is recruiting a reliable Cleaner for a Department for Work and Pensions site on a long-term temporary basis with regular hours.Role involves general cleaning of offices, communal areas, staff facilities and washrooms, vacuuming, sweeping and mopping floors, wiping and

Location: WA5, Great Sankey, Warrington.Belmont Recruitment is currently looking for a Domestic Cleaner to join Warrington Hospital on an ongoing temporary contract.You will carry out cleaning tasks, operating machinery, e.You will be responsible for the correct use, security, and storage of your ow

The Best Connection Group Ltd is recruiting Factory Cleaners in Halstead to work in a warm, busy food production environment.You will clean machines, production lines and other factory areas to ensure readiness for night staff.Full training will be provided and progression opportunities may exist.Sh

Better places, thriving communities.Location: Co Op, Llangurig Road, Llanidloes, South Yorkshire, England SY18 6ES.Additional Information: Covering Sickness and holiday only.In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting a

Daisy Business Solutions is seeking a seasoned Field Service Technician to deliver hands-on hardware and software support at client sites in the UK. You will configure networks with Ubiquiti and Sophos, implement VLANs and routing, and support Microsoft 365 across server platforms.

Concept Resources is recruiting a reliable Cleaner to work at a DWP site in Elgin.The successful candidate will complete BPSS screening before starting on an ongoing temporary basis.Duties include cleaning floors, surfaces, toilets, waste disposal, replenishing supplies, and upholding high hygiene s

Mitie Cleaning & Hygiene Services is seeking a Cleaner – Healthcare in Stevenage to deliver high-standard cleaning within a healthcare environment and to meet SLA agreements while adhering to cleaning schedules.The role is permanent, full-time (35 hours per week) with a 2:00pm–10:00pm shift, loc

Experience installing, troubleshooting, and repairing desktops, laptops, printers, and other computer peripherals, as well as resolving desktop application issues. IT Desktop Support Technician - New Brighton, Minnesota (Freelance / On-Call / On-Demand). Smart Hands support for hardware including (b

Knowledge of Windows operating systems, Microsoft 365, and common desktop applications. Support the setup of new users, including account creation, permissions, and onboarding tasks. Support IT projects, system updates, and maintenance activities as required.

Seeking temporary IT Support Technicians for IT kit setup, Windows 11 installations, user device configuration, and general IT support in North Nottinghamshire.

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).