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CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

We are looking for a Product Manager to join our London team on a 12-month FTC. We are searching for someone with a passion for beauty who is commercially minded and consumer focused to manage multiple brands and deliver an innovative, trend led product range. You will be responsible for delivering end to end new product development process, from ideation to final approval for multiple brands. The ideal person will bring strong project and team management skills to establish NPD timelines and develop of a junior team. Finally, you’ll be someone who embraces Revolutions dynamic culture of executing with speed and quality while thriving in an entrepreneurial environment and being comfortable with collaboration across all parts of the business. What you’ll do: • Expert product management of multiple brands or categories of the business., • Consumer led vision. Ensuring all products and ranges are developed and launched in line with brand standards., • Focused on delivering end to end brand product strategy for all consumer touch points. Understands the different needs of social, digital & retail but delivers commercially viable products which increase profitability for the business., • Working with Product Director, Brand and Commercial teams to range build innovative, trend led product range in line with commercial go to market plan., • Consumer focused, understands the evolving needs of the consumer with the brand. How they interact, communicate, behave, and buy. Feeding in insights and working closely with brand, commercial, trade marketing and social teams to deliver robust consumer driven activity & products for the brand., • Sign off brand & categories with the Product Director. Responsible for managing timelines and expectations., • Strong communication skills. Drives product awareness and messaging with internal teams., • 360 approach to product and brand activity at all times., • Review sales trends to help inform and define new product trends, • Undertake customer and social listening to identify the latest in new product development trends. Identify consumer needs states and functional & emotional benefits of new products, • Work in alignment with the Brand teams to ensure new launches are executed true to vision with detailed messaging., • Reactive to product, social & global trends. Strong digital awareness., • Lead and develop a product team., • Manage Product Assistants to ensure projects are executed on time and brand standards are met., • Responsible for Product Assistant’s personal development and works with them to meet their objectives and targets., • Expert CPA management. Establish & defines NPD lead times, ex-factory dates and critical path management. Feeding this information to ensure all touch points of the business have the correct information., • Own and manage relationship with NPD suppliers/licensors, including briefing new projects, formulations, and sample pack designs. Look at supply base, business relationships set to determine best supply/business options. Where needed work with technical team to source and onboard new suppliers., • Confidently can negotiate cost prices, terms and MOQs. Ensuring target margins for brand or category are met and in line with commercial requirements of the business., • Oversee the sample production process and that of junior team members, including approval of samples and evaluating submissions. What you'll have: • Established experience in product development within the Beauty Industry., • Multi-category & brand management: deep understanding of cosmetics, skincare and beauty NPD., • Demonstrated success in developing and launching products, showcasing strong market performance, • Industry aware: Strong understanding of market trends and consumer needs, • Excellent leadership, management and communication skills. Experience in leading product teams., • Deep understanding of product formulation & experience working with a global dynamic supply base., • Passion for beauty & innovation. Being part of Revolution Our purpose is to create incredible quality, socially driven, cruelty-free and vegan AFFORDABLE BEAUTY that every person can enjoy. We feel exactly the same about working for us, there should be something for everyone and we want to create an environment that everyone enjoys and feels empowered it. Our roles offer a lot of autonomy and opportunity – to deliver, to grow and to collaborate. Inclusivity is at the heart of what we do, everyone has the chance to make a difference, and what we do, we do together. We currently operate on a hybrid model, offering 3 days a week in the office and 2 days working from home.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Join a Top 20 Accountancy Firm That's Growing Fast \n At TC Group, we're more than accountants. We're trusted business advisors helping ambitious entrepreneurs, SMEs and larger organisations achieve their goals. \n As one of the UK's fastest-growing Top 20 accountancy firms, we're proud of our people-first culture, our collaborative approach and our commitment to helping both our clients and our colleagues succeed. \n We're looking for an experienced Client Manager to join our Letchworth team. This is an excellent opportunity for someone who enjoys building strong client relationships, developing teams and delivering high-quality accounting and tax services to owner-managed businesses. \n \n The Opportunity \n As an Client Manager, you'll take ownership of a diverse portfolio of owner-managed business clients, overseeing the delivery of accounts, tax compliance and outsourced finance services. \n Working closely with clients and colleagues, you'll play a key role in ensuring exceptional service standards while supporting and developing junior team members. This is a varied and rewarding role offering the opportunity to make a real impact on both client success and the wider growth of the department. \n \n What You'll Be Doing \n As our Client Manager, you'll be responsible for: \n\n • Managing a portfolio of owner-managed business clients and acting as their primary day-to-day contact\n, • Reviewing statutory accounts, management accounts and financial reports\n, • Overseeing corporation tax and personal tax compliance work\n, • Leading client meetings and providing practical commercial advice\n, • Building strong, trusted relationships through proactive client service\n, • Supervising, mentoring and developing accountants and bookkeepers\n, • Allocating work across the team and monitoring workflow and deadlines\n, • Resolving technical queries and escalating complex issues when required\n, • Managing WIP, billing and debt collection across your portfolio\n, • Supporting process improvements and helping drive departmental performance and efficiency\n, • Collaborating with colleagues across tax, payroll, audit and specialist service lines to deliver a seamless client experience\n\n \n What We're Looking For \n We're keen to hear from candidates who can demonstrate: \n\n • ACA or ACCA qualification, or substantial equivalent experience within an accountancy practice environment\n, • Strong technical knowledge of accounts preparation and business and personal taxation\n, • Experience managing a client portfolio and delivering excellent client service\n, • Previous experience reviewing the work of others and supporting team development\n, • The ability to manage multiple priorities, deadlines and budgets effectively\n, • Excellent communication and relationship-building skills\n, • A proactive, commercially aware and solutions-focused approach\n, • A genuine passion for supporting clients and developing people\n, • Experience working with owner-managed businesses and familiarity with software such as CCH, Xero, Sage or QuickBooks would be advantageous\n\n Most importantly, we're looking for someone who shares our values, enjoys working collaboratively and is passionate about delivering great results. \n \n Why Join TC Group? \n We understand that choosing your next career move is about more than just a job title. \n At TC Group you'll find: \n\n • A supportive and collaborative culture\n, • Opportunities for career progression within a fast-growing business\n, • Ongoing learning, professional development and qualification support\n, • Flexible and hybrid working options\n, • A business that values innovation, individuality and fresh ideas\n, • The chance to work with ambitious clients and talented colleagues across the UK\n\n \n Our Benefits \n Depending on your location and role, benefits may include: \n\n • Pension scheme\n, • Group life assurance (4x salary)\n, • Private medical cover\n, • Birthday day off and Christmas shutdown\n, • Employee Assistance Programme\n, • Employee benefits platform with discounts, cashback, GP and prescription services\n, • Employee referral bonus\n, • Social events and team activities\n, • Family friendly policies\n, • Parking permit (Manager level only)\n, • Ongoing training and development opportunities\n\n \n

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

The client is planning a group-wide rollout of Rightsline to manage rights workflows across the media it acquires, produces and publishes: video, images, audio and fonts, each with its own contract and asset management tools. The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management tool in the environment connects into the rights management solution. You will set the product direction for each phase of deployment, own configuration and workflow design for all global business units and the global strategy team, and act as the bridge between regional stakeholders and technical teams. This is a new role for the client and central to delivering Rightsline as the rights management tool for every business unit. What you will do • Act as product owner for Rightsline, becoming a superuser who can translate current workflows into future-state ones inside the product. Support requirements gathering, base configuration, training, workflow development and reporting., • Deliver the product to every business unit, working with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts., • Partner with global architecture and the business units to set and enforce system-wide configuration standards., • Translate complex operational needs into streamlined, automated workflows across Rightsline and the connected media management tools., • Create and run training sessions for new users., • Serve as the Tier 3 escalation point for complex system issues affecting global operations., • Evaluate new features, manage global rollouts and lead technical validation of updates., • Oversee the integrity of data flows between Rightsline and other enterprise systems such as ERPs and data warehouses. Must have • 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience., • Background in IP management, legal operations, contract management or media supply chain systems., • Track record managing stakeholders across time zones and business cultures., • Business analysis skills: able to document current processes and map them into a future-state environment., • Experience with REST APIs and webhooks for real-time data exchange across an enterprise stack., • Experience with role-based access control, SSO configuration and security frameworks such as SOC 2., • SQL and Snowflake (or similar) for building cross-departmental dashboards., • Logic-based workflow configuration (conditional rules, date math) to automate processes without custom code. Nice to have • Exposure to building AI-powered features for internal tools, ideally to streamline legal or editorial workflows. Who does well here • Relationship builder with strong written and verbal skills, able to work diplomatically across departmental and national boundaries., • Self-driven, and sees projects through to completion., • Comfortable supporting a distributed team across global time zones

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Business Development Manager - Award-Winning Market Leader | £60K Guaranteed + OTE £155K+ | Company Car or £5K Allowance Location: Field-based (UK-wide) Salary: £60,000 guaranteed minimum (£30K base + £30K top-up) | Realistic OTE £155K+ | Uncapped Commission Benefits: Company Car or £5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership.What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role.What's in It for You: £60K guaranteed minimum (Base £30K + £30K top-up) Realistic OTE of £155K+, with top performers earning £200K+ Company Car or £5K Car Allowance Uncapped commission with up to £5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 yearsIf you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FA13R20 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position

Project Building Surveyor Weekly Hours 37 £47,665 - £50,908 - pro rata for hours worked Fixed Term Contract - 2 years Stevenage/Hybrid Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. About the role We are looking to recruit 1x Building Surveyors to be responsible for: - The specification and management of works to ensure all homes offered for letting meet the council’s lettable standard. - Minimising voids times, rental loss and waiting times for new tenants by managing the specification and delivery of works to empty homes efficiently. - To monitor the progress of works and ensure all works are carried out safely, to the required standard and timescale. About you The successful candidate will have: - Excellent organisational skills and the ability to manage own workload within agreed targets. - The ability to build effective working relationships. - Knowledge of building construction and relevant health and safety requirements/legislation. Our benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days (depending on Local Government service) • Training: An extensive range of learning and development opportunities • Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues • Travel: Season ticket loans and discounts for public transport • Cycling: Cycle to Work scheme • Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans. • Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC) • Wellbeing: Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 1st October 2026 Interviews will be held week commencing: W/C 12th October 2026

An exciting opportunity has arisen to join an established and growing packaging business with a strong reputation within the UK market particularly for the plastic packaging market. The business has continued to invest in its people, services and customer offering and is now looking to strengthen its commercial team as part of an exciting period of growth. Business Development Manager Stevenage Salary - £40,000 - £50,000 DOE + £5,000 - £15,000 OTE + Hybrid/Electric Car or £400 car allowance, plus Life Insurance, 5% Pension Contribution, Company Credit Card, Laptop & Mobile Phone This is a newly created role and represents a genuine investment into the continued growth of the business. They are looking for a high performing Business Development Manager who thrives on winning new business, opening new accounts and developing long-term commercial relationships. The Role Drive new business across the UK also dependent on location. Achieve a new business target of around £250,000 Target local businesses with a typical spend of around £25,000 - £40,000 Work closely with an experienced marketing team while building your own pipeline through proactive business development Build long-term customer relationships and identify opportunities for sustainable growth Develop new accounts and become a key point of contact for customers Play a key role in an exciting period of expansion, with significant opportunities to make your mark within the business Requirements Proven track record in Business Development, Area Sales or Technical Sales A genuine hunter mentality with a passion for winning new business Packaging industry experience would be highly desirable, or experience within a similar B2B industry Candidates who understand the Food, Industrial, chemical, furniture and other related markets are highly desirable Strong commercial awareness with excellent relationship-building skills Self-motivated, driven and comfortable managing your own territory If this exciting opportunity is for you, please email (url removed) or call (phone number removed) for more details. "SER-IN

About the role Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. As Building & Fire Safety Manager, you will play a key role in ensuring the safety of Stevenage Borough Council’s housing stock and residents. You will provide strategic and operational leadership across building and fire safety, ensuring effective arrangements are in place to identify, manage and reduce risk across our buildings. You will work closely with colleagues across the Council, residents, contractors, consultants, the Fire and Rescue Service and the Building Safety Regulator to ensure that building and fire safety requirements are understood, embedded and effectively delivered. You will oversee inspections, assurance activity, Building Safety Cases, compliance programmes and remedial works, providing expert advice and challenge where required. A key part of the role will be maintaining the information and systems that underpin effective building safety management. You will oversee the Council’s Golden Thread of building safety information, ensuring that information is accurate, accessible and maintained throughout the building lifecycle. You will also have responsibility for key Building Safety Regulator requirements, including Mandatory Occurrence Reporting, change control and appropriate permit-to-work and control-of-work arrangements. You will lead on the day-to-day management and assurance of building safety risks, ensuring that safety-critical information, decisions, incidents, inspections and works are appropriately recorded and used to inform ongoing risk management and Building Safety Cases. You will work collaboratively across the organisation to ensure that building safety is considered in projects, maintenance, compliance and service delivery. The role offers an opportunity to shape and continually improve the Council’s approach to building and fire safety, ensuring our processes, systems and services remain effective, proportionate and aligned with the regulatory environment. You will lead a small team of specialist officers and help develop a strong, proactive culture of building safety across the organisation. This is a varied and influential role, combining technical expertise, leadership, risk management, information management and stakeholder engagement, with a clear focus on maintaining safe buildings and delivering positive outcomes for residents. About you The successful candidate will be joining the Council at an exciting time as we continue to strengthen and develop our approach to building and fire safety across our housing stock. With three new building and fire safety contracts recently launched there is a great opportunity for the right person to bring their experience, help shape the service and put their own stamp on how we deliver building safety. You will be joining a committed and knowledgeable team and will have the opportunity to work across a varied housing portfolio, influence service development and make a real difference to the safety and wellbeing of our residents. You will bring: • Strong knowledge and experience of building and fire safety, particularly within complex, high-rise or higher-risk residential buildings. • A good understanding of the Building Safety Act 2022, Building Safety Regulator requirements, Regulatory Reform (Fire Safety) Order 2005 and wider building safety legislation and guidance. • Experience of managing building safety risk, compliance programmes, contractors and complex works. • Strong leadership, communication and stakeholder management skills, with the ability to engage effectively with residents, colleagues, contractors and regulators. • A practical, risk-based approach and the ability to provide clear professional advice and make sound decisions in a complex regulatory environment. Our benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days (depending on Local Government service) • Training: An extensive range of learning and development opportunities • Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues • Travel: Season ticket loans and discounts for public transport • Cycling: Cycle to Work scheme • Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans. • Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC) • Wellbeing: Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 11 October 2026

A leading defence organisation are looking for two proven Procurement Manager's to join a high-performing team responsible for managing critical supplier relationships, commercial negotiations and procurement activities across complex engineering programmes. Role: Procurement Manager (x2) Duration: 9-month contract Pay: Up to £45 p/hr (Inside IR35 via Umbrella) Location: Stevenage or Bristol Working Pattern: 3 days onsiteYou'll be responsible for managing supplier relationships, commercial negotiations and procurement activities across a portfolio of engineering and manufacturing suppliers, ensuring cost, quality and delivery objectives are achieved. Key Responsibilities: Manage strategic supplier relationships and performance. Lead supplier negotiations covering pricing, terms and contractual agreements. Support sourcing and procurement activities across engineering and manufacturing programmes. Manage supplier risks, mitigation plans and escalation activities. Drive cost reduction and value improvement initiatives. Ensure supplier delivery performance meets programme requirements. Work closely with internal stakeholders across Procurement, Supply Chain, Engineering and Operations. Support commercial reviews, procurement governance and contract management activities. Identify opportunities for supplier improvement and supply chain optimisation.Working closely with programme, engineering, quality and supply chain stakeholders, you'll play a key role in ensuring continuity of supply, supplier performance and commercial value delivery across major programmes. Key Requirements: SC Cleared or eligible to obtain clearance Defence, Aerospace, Manufacturing or Engineering experience Proven supplier relationship management expertise Third party licensing experience Commercial negotiation capability and solid contract management experience Proven risk management and supplier development expertise ERP systems experience (SAP preferred) Experience working within regulated or complex project environments Experience managing European or global suppliers Potential travel to EuropeIf you're a procurement professional with experience managing suppliers, negotiating contracts and supporting complex engineering or defence programmes, apply now

Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council’s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Every day, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge. We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management. Reporting into the EMEA Talent Acquisition Manager, this is a key hire to ensure we attract, hire and retain the best Client Services talent into proSapient, managing a high volume of Client Services hires across our London and Lisbon teams. We're heading into a big year - doubling our hiring goals again in 2027 and we're growing the Talent team to match. This is a brilliant opportunity to join a people-focused, candidate experience-led team and help take our Client Services hiring to the next level. This role suits someone who's genuinely proactive - a doer who takes ownership rather than waiting to be told what's next. Much of the hiring is high-volume and repetitive by nature (you'll often be recruiting for the same roles again and again, across both our London and Lisbon Client Services teams), so you'll need to be highly organised, strong on admin, and able to bring consistent energy and rigour to a process you'll be running many times over. This is a Fixed Term Contract. Key Responsibilities: • Sourcing candidates – using advertising, social media and direct channels to tap into the best talent in each location., • Ensuring an exceptional candidate experience, from interviewing candidates, processing candidates, and handling offers – you will ensure that our candidates have a brilliant experience at each step of the process, • Interviewing for our Client Services divisions on a high-volume, often repetitive basis, proactively sourcing to find the best entry-level talent for London and Lisbon, • Utilising our ATS system daily, tracking all candidates properly and using data to improve process and experience, • Working with the wider team to build out a strategy for proactive relationships with universities, • Working with the wider EMEA Talent team to run on other large-scale hiring initiatives, as we scale the function to meet 2027 hiring targets, • Researching recruitment projects – seeing how we can continually innovate within our Talent function to ensure we are both efficient and effective in hiring future high performers into the organisation and continue to raise the bar. Requirements • Experience in multi-channel sourcing (job boards, social media, direct/outbound outreach); entry-level/graduate talent sourcing; building and maintaining talent pipelines at volume., • Experienced in and comfortable with repetitive, high-volume recruitment while maintaining quality and candidate experience, • Highly proactive – a self-starter and doer who takes initiative., • Drive, resilience and the ability to work in a fast-paced environment with a keen sense of urgency and bias for action., • Exceptional interpersonal, communication, relationship management skills., • Strong organisational skills and excellent attention to detail on admin-heavy, high-volume workflows., • Ability to deal with confidential information in a professional manner, • A second language – either French, German, Dutch, or Nordics – would be valuable but not essential. Benefits Enjoy the flexibility of working remotely for up to 20 days each year, allowing you to tailor your work environment to your needs and embrace a change of scenery. Employee Assistance Programme - Access to a health and wellbeing service that offers personalised advice and support from specialist teams. Enhanced Maternity & Paternity pay. Annual Leave - 25 days + bank holidays which includes a week's closure over the Christmas period to fully reset. MyMindPal app - Online support for mental fitness that helps people to stress less and enjoy life more Corporate Events - From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together! We are committed to building an inclusive workplace – did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don’t necessarily tick every box, we encourage you to apply anyway – this role could still be a great match! Take a look at our diversity statement _

Represent Barchester and our state of the art home in a friendly and professional manner. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, B

About Us _ is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us. In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands. We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies in the industry. Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (_) and within relevant and established third party developer platforms (Reddit, Discord, etc). You will be measured on the number of developers actively participating and using our Voyager toolchain including the Voyager SDK, Axelera Wingman. You will engage with our audience, promote our products, and keep our community running as a genuinely useful, well-moderated space, adding real value to the developers and customers working with Axelera Tech. Key responsibilities: Community Engagement: Act as the primary point of contact across our community platform (Gainsight experience helpful), GitHub, and social channels — responding to technical questions, moderating discussions, and helping developers who are debugging real deployments (driver issues, SDK compatibility, performance tuning) get to the right resource or person. Content Creation & Curation: Develop and share content that resonates with a technical audience — product update posts, tutorials, social updates, and newsletters. Use AI tools to accelerate drafting, repurposing, and localizing content, while maintaining a distinct human voice and technical accuracy — every AI-assisted piece is reviewed and fact-checked before it goes out, especially anything referencing SDK versions, benchmarks, or hardware specs. Relationship Building: Maintain relationships with key influencers, edge AI leaders, and power users already active in our community — including hobbyists and integrators who've built on Metis with Raspberry Pi, Home Assistant, and similar maker-space tools. Event Planning: Organize and host community events, webinars, and meetups (in person and virtual) tied to product launches (e.g. Voyager SDK releases, new Metis form factors, the upcoming Europa AIPU) and major industry events (e.g. ISC West, Embedded World). Product Advocacy: Showcase Voyager SDK and Metis AIPU capabilities to the community, gather and route feedback to product teams, and advocate for community-requested features and model zoo additions. Community Growth & Health: Grow the community organically while keeping signal-to-noise high — this includes maintaining a healthy forum (tagging, categorization, response-time SLAs) and using AI-assisted tools to triage and route incoming questions so nothing sits unanswered. Monitoring & Reporting: Track community engagement and health metrics (response times, resolution rates, sentiment, growth), and use AI-assisted analysis to spot trends and surface actionable insights faster than manual review would allow. Open-Source Collaboration: Encourage contributions to Voyager SDK (issues, forks, PRs), highlight community-built solutions, and work directly with community members and internal engineering to help resolve technical issues posted publicly. Qualifications: Industry Knowledge & Experience: Solid understanding of the AI hardware landscape, with experience in community management or developer relations in a technical (ideally semiconductor, embedded, or AI/ML tooling) company. Credibility: An existing presence or credibility within AI/developer communities, with a track record of building relationships with technical stakeholders. Communication Skills: Excellent written and verbal communication, able to translate SDK-level and hardware-level detail into clear, engaging content for a range of audiences (from hobbyists to enterprise engineers). Technical & Social Platform Fluency: Comfortable in developer-facing platforms (GitHub, forums, Discord/Slack-style tools) as well as standard social channels and community management tooling. Effective AI Usage: Demonstrated, practical fluency with modern AI tools (LLM-based writing/research assistants, AI-assisted analytics, content generation tools) and good judgment about when human review and accuracy checks are non-negotiable. Comfortable evaluating AI output critically rather than publishing it verbatim. Software Development Literacy: Good working understanding of the software/SDK development lifecycle, enough to follow technical discussions around model deployment, drivers, and pipeline building without needing translation. Maker-Space Experience: Experience with or genuine interest in the maker community (Raspberry Pi, Arduino, single-board computers, home automation) — a real and active part of our current user base. Passion for Community Building: Genuine interest in supporting a technical, self-sustaining community — not just growing numbers, but keeping it useful and trustworthy. Creative & Strategic Thinking: Able to design and execute community strategies that drive both engagement and genuine product adoption. Analytical Skills: Comfortable working with engagement data and metrics, including using AI-assisted tools to process and interpret them, to inform community strategy. Location We offer a flexible working arrangement, with options to: Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity. Work fully remotely from any European country (incl. the UK) you are already in. What we offer This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team. At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Obsolescence Manager Homebased with occasional travel to Allan Webb Ltd and client offices A bit about us At Allan Webb Ltd, we are a leading engineering consultancy with over 60 years of experience delivering asset optimisation services to clients across the defence, government, energy, pharmaceutical and aerospace sectors, both in the UK and internationally. We're committed to conducting all our activities ethically, with a strong focus on human rights, sustainability and social responsibility. Our Corporate Social Responsibility policy reflects this commitment, ensuring we operate in a way that positively impacts both society and the environment. We truly champion agile working, believing that flexibility and wellbeing empower our people to perform at their best. What's more, we're proud supporters of the Armed Forces community and foster an inclusive, innovative workplace where individuals and teams can thrive. We are now looking for an Obsolescence Manager to join us on a full-time, permanent basis. What we can offer you • Competitive salary, • Annual bonus scheme, • Agile/remote working arrangements, • Regular training and personal development reviews, • Investment in professional qualifications and training, • Mentoring and coaching programmes, • Inclusive and supportive work environment, • Active ED&I networks and initiatives, • Electric car scheme, • Cycle to work scheme, • Access to Perkbox (providing over 9,000 perks and benefits), • EAP - a confidential 24/7 service, • Employee Referral Bonus (£1,000 following probation), • 33 days' annual leave (inc. Bank Holidays), • Option to purchase additional annual leave, • Payment for Professional Membership, • Structured career development and professional accreditation support, • Access to high-profile defence and engineering projects, • Inclusive, team-oriented culture with a focus on technical excellence This is an exceptional opportunity for an experienced obsolescence management professional with strong client relationship skills and in-depth knowledge of industry standards to join our leading engineering consultancy. You'll have the chance to take ownership of complex obsolescence programmes across high-profile defence and engineering environments, applying your expertise to varied asset portfolios while strengthening your profile as a trusted specialist. What's more, you'll benefit from agile and remote working, an annual bonus and an exceptionally comprehensive rewards package, giving you the flexibility and support to build a rewarding long-term career. So, if you're looking for a specialist role that combines meaningful technical work, genuine flexibility and an outstanding overall package, read on and apply today. What the role involves As our Obsolescence Manager, you will lead the delivery of obsolescence management services across high-profile defence and engineering programmes. You will manage obsolescence activities and projects from end to end, developing policies and plans, identifying and mitigating risks across complex asset portfolios, and ensuring deliverables meet contractual, quality, compliance and client requirements. Acting as a key point of contact for clients, you will build strong relationships, understand their obsolescence challenges and translate their needs into effective solutions. You will also provide advice and support the continued development of our obsolescence management capability and DiamondOM® Solution. Additionally, you will: • Monitor project performance and report to stakeholders, • Ensure compliance with relevant industry standards and guidance, • Drive continuous improvement of obsolescence management processes, • Represent us at client meetings, presentations and industry events, • Act as an active member of the International Institute of Obsolescence Management (IIOM) Who we are looking for To be considered as an Obsolescence Manager, you will need: • Proven experience delivering obsolescence management projects and managing client relationships, • A thorough understanding of obsolescence management processes, principles, and best practices, • Demonstrable knowledge of current IEC 62402 OM standard, industry bespoke policies and MOD OM Guidance, • Excellent communication and stakeholder management skills, • Strong analytical and problem-solving abilities, • A relevant qualification in engineering, supply chain, asset management, or related discipline, • Full membership of IIOM (or be actively working towards this) Due to the nature of this role with the Ministry of Defence, the successful candidate must undergo Baseline Personnel Security Standard (BPSS) pre-employment screening and obtain a formal Security Check (SC) clearance within the first 12 months of employment. Other organisations may call this role Obsolescence Project Manager, Obsolescence Management Lead, OM Manager, Obsolescence Engineer, Obsolescence Management Engineer, Obsolescence Specialist, or Obsolescence Management Specialist. Webrecruit and Allan Webb are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a unique and fulfilling role as an Obsolescence Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

National Account Executive Based: North of England, covering Sheffield up to Darlington across to Manchester and Liverpool. (Location to be agreed on offer) Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Scale and Scope Report to: National Sales Team Manager Company car Portfolio revenue management: £500K-£2M Monthly new business appointments: 10-15 Monthly new account wins (£25K+):2-4 Role Contribution Account Development Achieve account contact frequency targets and attend regular review meetings. Ability to work with existing customers to highlight areas where Switch can gain additional rental volumes. Negotiation with lapsed accounts that can be re-activated. New Business Delivery Will gain great understanding of Switch Products and Services in order to facilitate a consultative sales approach. Identify all opportunities to open Switch Business accounts where it is beneficial to the customer and to Switch. Ability to get new customers trading quickly to profile. Sales process Management Use of in-house Athena CRM put in place to document and report on new business and account management activity. Understanding of customer paperwork requirements. Territory Management Good understanding of the region and the businesses located there. Has a structured plan in place to maximise time spent face to face with customers while minimising traveling time. Market Awareness Keeps abreast of competitor activities and market trends to identify prospect targets. Business Communication Collaborates with other functions so accounts are set up quickly and efficiently within the agreed SLAs. A full understanding of other department's roles in the customer journey. Appointment Making Self-management of prospect data to keep an active pipeline of £50K+ prospects topped up. Work with the Internal Sales team to maximise territory management and share local market info. Relationship Building Builds effective relationships with other teams, especially operations to drive new business opportunities coming into the team. Cross Sector Prospecting Vertical sector specialisation to aid in self-generated prospecting. Indicators of Success Delivery of revenue against target New business wins against target High number of self-generated new business wins Key performance indicators Appointments against target Awareness of industry trends Timely/useful insights on Competitor activity High new win to traded revenue ratio Core Skills Required ·Time Management ·Negotiating ·Verbal Communication ·Written Communication ·Business Literacy ·Managing the Detail Core Behaviours required ·Strong Work Ethic ·Having a Positive Impact and Influence ·Knowing and Managing Self ·Putting Customers First ·Achieving More ·Working Together What we need in the role is somebody who… Has a positive attitude and strong work ethic. Can work effectively under pressure and consistently deliver on revenue targets and profitable new account wins that will grow into loyal Switch customers, they are also motivated by identifying larger opportunities that they can plan and execute a strategy to win. What we don't need in the role is somebody who… Has no sense of urgency and is unable to understand the role they play in the team and how it affects the overall revenue performance. They are easily frustrated when things don't go their way and they will sit and wait for opportunities to come to them. Qualifications Maths & English GCSE or equivalent Experience Proven experience dealing with high level Decision Makers in a B2B sales role where a superior work ethic has been demonstrated. A background in vehicle rental B2B sales is preferred. JBRP1_UKTJ

HVAC Service Manager Package – HVAC Service Manager • Basic Salary: £65,000 – £70,000 per annum (DOE) + Bonus, • Company Vehicle or Car Allowance + Fuel Card, • Full-Time, Permanent Position, • Location: Watford Company Overview – HVAC Service Manager Our client is a well-established and growing HVAC and mechanical services business, delivering servicing, maintenance and technical support across a portfolio of commercial sites. Due to continued growth, they are looking for an experienced and capable HVAC Service Manager to take responsibility for a portfolio of sites, leading a team of engineers and ensuring the efficient delivery of planned, reactive and remedial works. This is a varied role combining technical support, team management, customer relationships, commercial responsibilities and day-to-day service operations, making it an excellent opportunity for an experienced HVAC professional looking to take the next step in their career. HVAC Service Manager – Role and Responsibilities • Manage a portfolio of sites, providing support across all HVAC equipment while managing a team of field-based engineers, • Lead the service team, providing guidance and support on operational and technical issues, • Oversee the maintenance, servicing and repair of HVAC equipment and coordinate the service team accordingly, • Resolve customer issues, problems and complaints, proactively addressing them to ensure they are concluded in a timely manner, • Identify potential technical or operational issues proactively and provide effective solutions, • Act as the key escalation point for technical queries from engineers and clients, • Support the sales team with all service and technical-related enquiries, • Prepare accurate and high-quality quotations and proposals for service, remedial and replacement works, • Review engineer reports, service worksheets and job sheets to ensure works have been completed correctly and identify any additional requirements, • Prepare, issue and chase quotations through to completion, • Order parts and coordinate the delivery of materials required for service and repair works, • Manage and coordinate the booking in of parts and ensure engineers have the correct equipment and materials required, • Manage the engineers' queries and provide technical and operational support, • Manage the engineers' diaries, scheduling and allocation of works to ensure efficient resource utilisation, • Manage and participate in the on-call rota, • Attend client meetings and manage client KPIs, service levels and performance, • Prepare and review RAMS to ensure works are carried out safely and in accordance with company procedures, • Ensure effective refrigerant management and compliance across the service operation, • Support P&L reviews and management sign-off processes, • Manage the warehouse, ensuring stock, parts and equipment are correctly organised and available when required, • Monitor service performance, KPIs and operational activity, reporting into senior management, • Build and maintain strong relationships with clients, engineers and internal teams HVAC Service Manager – Skills and Experience Required • Strong background within the HVAC or Mechanical Services industry, • Previous experience managing or leading a team of HVAC engineers, • Strong technical understanding of HVAC equipment and mechanical building services, • Experience managing a portfolio of commercial sites and service contracts, • Experience across planned preventative maintenance, reactive maintenance and remedial works, • Strong understanding of engineer reports, service worksheets, RAMS and technical documentation, • Experience preparing and managing quotations and proposals, • Commercially aware with an understanding of P&L and service profitability, • Excellent customer service and relationship management skills, • Strong organisational skills with the ability to manage engineers, diaries, parts and multiple sites simultaneously, • Confident dealing with escalated customer queries, complaints and technical issues, • Good understanding of refrigerant management and relevant compliance requirements, • Excellent communication and leadership skills, • Full UK driving licence (Essential), • Positive, proactive approach with strong problem-solving abilities Benefits of this HVAC Service Manager Position • £65,000 – £70,000 basic salary (DOE), • Performance-related bonus, • Company vehicle or car allowance + fuel card, • Excellent overtime opportunities, • 25 days annual leave + bank holidays, • Pension scheme, • Fully funded training and development opportunities, • Travel pay and business expenses covered, • Opportunity to work across a varied portfolio of commercial HVAC sites, • Clear progression opportunities within a growing organisation Please send in your CV to be considered for this role. Keywords: HVAC Service Manager, HVAC Manager, HVAC Engineering Manager, Mechanical Services Manager, Service Manager, Engineering Manager, HVAC Engineer, Senior HVAC Engineer, Mechanical Engineer, HVAC Maintenance, HVAC Service, HVAC PPM, HVAC Reactive Maintenance, Air Conditioning, Heating, Ventilation, Chillers, AHU, FCU, VRF, VRV, Refrigeration, Refrigerant Management, BMS, Mechanical Services, Building Services, Maintenance Manager, Field Service Manager, Service Engineering Manager, Technical Manager JBRP1_UKTJ

#ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality. The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. Key Responsibilities: • You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins., • You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency., • You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms., • You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates., • You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards. You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets. Skills and competencies: • You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business., • You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment., • You will have experience in relationship management and developing a true partnership approach with clients., • You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions., • Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!)., • A valid UK Clean Driving Licence and access to a car is essential for this role. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: • Uncapped commission, • Discounts, savings and cash back at numerous retailers, • Enhanced pension, • Life assurance, • Extended family policy including maternity, paternity, additional annual leave and more, • Mental Health First Aiders and Employee Assistance Programme, we look out for each other, • Complete induction and a company that lets you grow and encourages development, • Financial education and loans, • A business striving to create an environment of inclusion so everyone can be their true self, • And more! #BelongWithUs We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to ‘fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. JBRP1_UKTJ

Most people who've been through an Ofsted registration once wouldn't choose to do it again. You know what it's like. The paperwork. The interviews. The endless follow-ups. The pressure of getting everything right. But you also know the feeling when that registration comes through and a new service can finally open its doors. That's where this role is different. At Delphi Care Solutions, we help providers across the country navigate the Ofsted registration process and build services that give children the care and support they deserve. As demand for our consultancy services continues to grow, we're looking for someone who can bring credibility, practical experience and strong relationship-building skills to our expanding Ofsted division. You won't be sitting behind a desk ticking boxes. You'll work directly with providers, Registered Managers and Responsible Individuals, helping them move from early planning through to successful registration. You'll become the person clients pick up the phone to when they're unsure what to do next. The person who keeps registrations moving. The person who helps turn ideas into fully functioning services. From brand-new children's homes and supported accommodation settings to established providers looking to grow, you'll play a key role in helping clients get things right from the very beginning. You'll manage your own portfolio of clients, supporting them through every stage of the registration process. One day you may be reviewing a Statement of Purpose. The next, you could be preparing a Registered Manager for interview, helping a client deal with a regulatory challenge or supporting a provider who is opening their very first children's home. No two days are ever quite the same. • Supporting Ofsted registrations from enquiry through to approval, • Reviewing applications, policies and registration documents, • Supporting Registered Managers and Responsible Individuals, • Preparing clients for Ofsted interviews, • Advising on safeguarding, staffing, leadership and governance, • Reviewing Statements of Purpose and Children's Guides, • Managing client onboarding and project planning, • Following up outstanding actions and maintaining momentum, • Responding to new enquiries and discussing consultancy packages, • Building strong relationships with clients and sector contacts, • Supporting business development and service growth You'll probably already have experience within children's services and understand what Ofsted expect from quality providers. You may currently be working as: • A Registered Manager, • A Responsible Individual, • An Ofsted Consultant, • A Compliance Manager, • An Operations Manager, • A Quality Assurance Lead Most importantly, you'll be someone who can combine regulatory knowledge with practical advice and excellent communication skills. You'll know how to explain complex requirements in a way that makes sense. You'll be organised, proactive and comfortable managing multiple projects at the same time. • Experience within children's social care, residential childcare or supported accommodation, • Strong understanding of the Ofsted registration process, • Excellent communication and relationship-building skills, • Experience supporting compliance and quality assurance, • Strong organisational and project management skills, • Confidence working independently, • Previous Ofsted registration experience, • Responsible Individual experience, • Registered Manager experience, • Consultancy experience, • Experience reviewing registration documentation, • Business development or client-facing experience, • Safeguarding and safer recruitment knowledge There are plenty of compliance jobs. There are very few opportunities where you can help shape multiple services, influence quality from day one and build relationships with providers across the country. You'll be joining a growing consultancy with ambitious plans, a strong reputation and a genuine passion for improving outcomes for children and young people. Your experience will be valued. Your opinion will matter. And the work you do will have a direct impact on the quality of services being developed across the sector. • £60,000 salary, • Hybrid working, • Varied and rewarding workload, • Genuine career progression opportunities, • Supportive leadership team, • Opportunity to work with providers nationwide, • Exposure to a wide range of children's services, • Chance to become a recognised specialist within the sector If you've got experience in children's services, understand Ofsted registration and enjoy helping others succeed, we'd love to hear from you. All applications will be handled in the strictest confidence. #J-18808-Ljbffr

Are you a consultative Applications Technician, Technical Support Specialist, Sales Support? Are you seeking to develop your career in a professional, high-quality precision, branded engineering environment? We are interested in receiving applications from a wide variety of smart, ambitious professionals, from junior level to fully‑fledged. This job offers plenty of variety, and we will provide you with full consultative sales support and technical product training. • 25 Days Annual Leave (plus Bank Holidays), • Company Pension – matched to 5%, • Private Healthcare (for Employee and Family), • Life Assurance Cover, • Extensive Training Stevenage, Hitchin, Luton, Royston, Biggleswade, Shefford, Buntingford, Baldock, Radwell. As our Application Technician, you will play a pivotal role in showcasing our cutting‑edge equipment and supporting the sales process. Your responsibilities will encompass conducting equipment demonstrations, providing technical support to both customers and the sales team, and maintaining our demonstration suite. Your proactive approach will be crucial in directly influencing our sales success and customer satisfaction. • Planning, setting up and delivering machine and software demonstrations, tailored to highlight the features and benefits of our equipment (in person and online)., • Collaborate with Sales Account Managers to demonstrate our range of equipment and applications to new and existing customers, with the goal of driving machine sales., • Working with Customer Relationship Executives to showcase our products and software, aiming to sell upgrades and additional tooling., • Handling administration and post demonstration tasks, including documenting details of the demo, tidying the demo suite and returning / disposing of materials., • Conducting test demos for new and existing customers., • Maintaining the demonstration suite to ensure it is always clean, smart, presentable, and fully operational, ensuring all machines and tooling are in perfect working condition., • Keep software suites updated, ensuring optimal functionality., • Provide technical assistance to customers over the phone, offering guidance on selection, material setting and application queries., • Deliver technical advice, training sessions and assistance to Sales Account Managers, Marketing Manager and Customer Relationship Executives to enhance the sales process., • Represent us at trade shows, exhibitions, and open days, setting up and demonstrating our equipment., • Proactive and enthusiastic about demonstrating and selling equipment., • Strong organisational skills with a keen eye for detail., • Excellent technical knowledge and the ability to troubleshoot and advise on machine settings., • Effective presentation skills for engaging with customers and supporting sales., • Flexibility to handle a variety of tasks and responsibilities as needed. We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as “State of the Art” innovators of high-value capital solutions which are used in a wide range of industries. With a first‑class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. We constantly strive to develop our staff to take on additional responsibilities and grow professionally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Applications Technician, Technical Support Specialist, or Applications Specialist, Applications Engineer, Sales Support. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. #J-18808-Ljbffr

Furthermore, here at FFE we value our employees giving them the freedom to be creative and innovative. Having a great team spirt and people that are proud to work for a company that saves lives, our teams see the direct impact of their efforts in the daily operations. How many lives have you saved today? FFE Ltd is a specialist fire detector manufacturer and is one of the world’s largest manufacturers of optical beam smoke detectors and flame detectors. FFE is proud to be part of the Halma plc group, a UK based global FTSE 100 company. Here at FFE we value our employees and give them the freedom to be creative and innovative. Having a great team spirit from people that are proud to work for a company that saves lives, means our teams see the direct impact of their efforts in the daily operations. Job title: Customer Services Manager Location: Hitchin, UK Contract Type Permanent Hours: Full-time (39 hours per week) Salary: Competitive Salary Office Based role The Customer Services Manager is responsible for leading FFE's Customer Operations function, ensuring the delivery of an exceptional customer experience from order receipt through to fulfilment and aftersales support. The role provides leadership and direction to the Customer Account Executives, Logistics & Operations Executives and Planner, ensuring customer enquiries, order management, production planning, inventory availability, logistics activities and aftersales support are delivered efficiently, accurately and in line with agreed service levels. The successful candidate will create a high-performing customer-focused team, drive continuous improvement across customer-facing processes, and work closely with Sales, Production, Procurement, Quality and Finance to ensure customer expectations are consistently met or exceeded. • Lead and develop a team of five customer operations professionals., • Own customer service performance, order fulfilment effectiveness and on-time delivery coordination., • Ensure customer enquiries, quotations, orders and aftersales requests are handled effectively and within KPI targets., • Manage the interface between customers, sales teams, planning, production, procurement and logistics., • Drive continuous improvement of customer-facing processes, systems and reporting., • Act as the primary escalation point for complex customer, operational or logistical issues., • Support business growth by maintaining high levels of customer satisfaction and operational efficiency., • Ensure compliance with company procedures, export controls, quality standards and customer requirements., • Lead, coach and develop the Customer Operations team, creating a high-performing, customer-focused culture., • Set clear objectives, monitor performance and support individual development., • Ensure resources and workloads are effectively managed to meet customer and business requirements., • Act as the primary escalation point for complex customer and operational issues., • Ensure all customer enquiries, orders and aftersales activities are managed professionally, accurately and within agreed service levels., • Drive high levels of customer satisfaction through consistent delivery of excellent customer service., • Monitor and improve customer service KPIs, implementing corrective actions where necessary., • Build strong relationships with customers and support key customer interactions when required., • Lead coordination between Customer Operations, Planning, Production, Procurement, Logistics and Sales to ensure customer commitments are achieved., • Maintain visibility of customer demand, order backlog and delivery performance, proactively managing risks and priorities., • Ensure operational processes are executed efficiently and in compliance with company procedures., • Identify and implement improvements to customer service, planning and fulfilment processes., • Use data and performance metrics to drive operational efficiency and service excellence., • Support and develop the effective use and development of ERP, CRM and business systems., • Ensure accurate reporting of customer service and operational performance., • Maintain compliance with company policies, quality standards and regulatory requirements., • Proven experience in a Customer Service, Customer Operations or Supply Chain leadership role., • Experience managing and developing customer-facing teams., • Strong understanding of order management, planning and logistics processes., • Experience working within manufacturing, engineering or technical product environments., • Excellent stakeholder management and relationship-building skills., • Strong analytical and problem-solving capability., • Experience using ERP and CRM systems., • Excellent communication and organisational skills., • Strong commercial awareness and customer focus., • Proficient in Microsoft Office applications, particularly Excel, • Experience within a manufacturing or fire safety environment., • Knowledge of export processes and international logistics., • Experience implementing process improvements and operational KPIs., • Lean, Continuous Improvement or Six Sigma exposure., • Customer satisfaction and service performance., • Order fulfilment accuracy., • On-time delivery performance., • Customer enquiry response times., • Backlog management., • Customer complaint resolution times., • Team engagement and development., • Inventory and planning effectiveness., • Process improvement delivery., • Achievement of departmental KPIs., • Customer-first mindset., • Strong leadership presence., • High level of accountability and ownership., • Excellent communicator., • Collaborative and team-oriented., • Results driven., • Continuous improvement mindset., • Adaptable and resilient., • Commercially aware., • Positive and professional approach., • Passion for delivering operational excellence. The Customer Services Manager ensures that FFE delivers a seamless customer experience while balancing operational efficiency, planning effectiveness and delivery performance. The role is accountable for transforming customer requirements into successful operational execution whilst developing a highly engaged Customer Operations team that supports FFE's continued growth. • 25 days Annual Leave, • Company bonus Scheme, • Halma Pension plan, • BUPA health insurance, • Simply Health cash plan, • EAP #FFE #J-18808-Ljbffr

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. As part of our continued support to a major customer in the space industry, we are looking for Product Controllers to support high end space production at our client’s facility. This role will need self motivation and extreme care and passion with a will get the job done driving support and solutions. Successful candidates will be responsible for the control of our customer business unit/customer orders. This is achieved by efficient management and expedition of procured and manufactured items, as well as solely controlling the flow of work required to meet the delivery of a product to cost and schedule. Using SAP and P6. Ensure that Production Control is focused on the correct priorities & strategies and are working to clearly identified routines and deadlines to meet business & project requirements. Play a major role in Production support work stream improvements with the identification and Facilitation of interdepartmental cost saving initiatives, concentrating on the full supply chain process including business systems & Tools. • Load Customer Order demand into production and manage Work Order in SAP., • Ensure kits/works orders are released to AIT on time and expedite them to meet the planned delivery dates., • Input into and maintain Production Schedules., • Maintain the ‘live’ status of products in the AIT production flows with assistance of area team leaders and area managers., • Support the manufacturing area manager with work centre forecasts from the company stock control/forecasting tool., • Give visibility to the Production & Manufacturing Managers at the weekly operations reviews., • Regularly create and review the status of works orders in their ‘product’ remit., • Manage material supply issues to avoid potential delivery slippages., • Timely release of purchase requisitions., • Ensure full traceability for all products issued to manufacturing., • Monitor drawing release activity and adherence to production schedules., • Report any delay, investigate impact/recovery and ensure project are charged for respective changes to schedule/effort., • Input and maintain production data required by the company stock control tool., • Effectively report status of product to core project and manufacturing teams., • Analyse and report potential impacts derived from the ‘Shortage Risk Reports’. Propose solutions in the event of shortages., • Identify schedule recovery opportunities from changing production work flow., • Investigate customer orders on receipt and notify project management to any non-conformance i.e., requirement outside of nominal SAP lead-time/ direct charges budget etc., • Manage the transfer of materials to satisfy project/company demand, paying particular attention to ITAR/IPR & EEE items., • Fully support shipments from AIT in accordance with LDS.0096., • Advise on kit issues/anomalies with the shop floor and ensure kits have been picked as identified on the ‘kit shortage report’., • Continuous self-development of the production scheduling tool and AIT processes, whilst networking with personnel throughout the AIT and Stevenage organisations., • Educated to A level or equivalent standard., • Suitable and relevant experience can substitute for qualifcations., • Detailed knowledge of SAP, • Knowledge of P6, • Understanding of Kanban, • Understanding of Business Systems, • Security clearance to SC level, • Planning, organisation and prioritisation, • Workload management, • Clear & concise communication at all levels, • Customer relationship management, • Problem solving, • Team Player, • Critical Path analysis and schedule control, • Previous experience using an MRP/ERP system, • Previous experience using SAP, • Previous experience in Planning & schedule management, • Demonstrated ability to deliver results against schedule milestones to a high level of quality, • Experience working in Aerospace, • Experience Working in the Space Sector, • Previous experience demonstrated in a high-pressure, results driven environment in any one of the following industries: Aerospace / Defense / Communications / Manufacturing / Production/IT, • Previous experience / background in (Supply Chain Inventory, Bill Of Materials, Warehouse management), • Previous experience in Scheduling/Planning, • Collaborative working environment – we stand shoulder to shoulder with our clients and ourpeers through good times and challenges, • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects, • ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses, • Competitive company benefits, • Always working as one team, our people are not afraid to think big and challenge the status quo, • As a Disability Confident Committed Employer we have committed to:, • Ensure our recruitment process is inclusive and accessible, • Communicating and promoting vacancies, • Offering an interview to disabled people who meet the minimum criteria for the job, • Anticipating and providing reasonable adjustments as required, • Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive #J-18808-Ljbffr

WorkNest Secure is a forward-thinking cyber security company seeking a proactive Business Development Manager to grow its client base and revenue. You will manage inbound leads, generate new opportunities, and partner with Marketing and Operations to deliver value. In a fast-paced sales environment, you’ll blend relationship-building with pipeline management, travel occasionally for client meetings and industry events, and strive for consistent performance and growth within a expanding team. #J-18808-Ljbffr

At Tetra Tech we are seeking a full-time NEC 4 Site Supervisor with strong highway supervision background to support our Clerk of Works team in the Hertfordshire area. Purpose & Scope of the Role We are seeking to strengthen our NEC Site Supervisor capacity and require an applicant experienced in a large highway’s projects, ideally with bridge construction experience and Section 278 projects. We require an experienced individual of high calibre to assist in the Site Supervision of a variety of Highway projects in the Hertfordshire area ensuring quality compliance across the project and delivery of the Clients requirements. Your Impact in this position You will be the main liaison and Tetra Tech representative on site and responsible for instilling our core principals and building a strong client relationship through collaboration and technical input and achieving project outcomes. You will take individual responsibility for a range of Highways projects, manage them independently and be the Project Managers main point of contact. Projects range in size but will include development sites, bridge construction, and Section 278 projects around the Hertfordshire area. You will lead independently and proactively on-site supervision and will be fully conversant with industry standards. Oversee highways projects and engineering activities, ensuring compliance with NEC 4 standards, Scope, and specifications. Undertake site inspections and monitor and report Contractor performance, programme and quality of works and maintain accurate site records. Work with the Project Manager, Client, and contractors team. Assist in risk mitigation and management to overcome potential issues. Ensure site health, safety and quality are maintained to a high standard. Skills, Qualifications & Experience Havestrong experience andbring a sound knowledge and understanding of Highways projects through your proven experience, ideally with Section 278 and bridge experience. Have good interpersonal and communication skills, ability to work independently, a collaborative approach and a deliver work on time. Display enthusiasm, flexibility, and versatility as a collaborator. Be able to mentor, enthuse and support team members. Have a desire to build upon your existing experience, continuing your professional development with Tetra Tech. Hold a full UK Driving Licence. Be IT capable. This role is based in Hertfordshire and surrounding area, with projects outside this area considered in the future. The role requires site attendance to suit standard contractor site working times Monday to Friday. About Tetra Tech Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide.We have a wide range ofexpertiseacross our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value.We provide a collaborative environment that supports individual performance, innovation, and creativity. We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science® to solve our clients’ most complex problems. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employeesrequiringadditionalarrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role #J-18808-Ljbffr

Full Time – Permanent Hours: Monday - Friday 8:00 am - 6:00 pm and 1 in 3 Saturdays 8:00 am - 1:00 pm Grainger Motor Group is proud to have been certified as a Great Place to Work for 2025 and 2026 • Competitive pay + training, • Staff Discount, • Staff events, • Career progression in a trusted dealer group, • Deliver great service, build real customer relationships, • Welcoming customers and managing their service journey with a friendly, customer-first approach., • Creating clear and accurate job cards and invoices, ensuring transparency at all times., • Working closely with the workshop controller, parts team, and service manager to deliver smooth, high-quality service experiences., • Updating vehicle details, service history, and managing requests via 1Link to maintain accurate records., • Liaising confidently with leasing companies and retail customers to gain work approvals., • Identifying upsell opportunities that benefit both the customer and the department., • Spotting areas for improvement to help us continuously enhance our service standards., • Customer Service experience and good understanding of how to meet customers needs., • Strong IT skills, with the ability to learn new systems quickly., • A proactive, solutions-focused mindset., • Genuine passion for customer service and relationship-building., • Experience selling or promoting additional services in a service environment., • Excellent communication skills, both written and verbal., • Previous experience as a Service Advisor or in a similar customer-facing automotive role., • A positive, self-motivated attitude and the ability to thrive in a busy dealership environment., • A full UK driving license. (Essential) #J-18808-Ljbffr

Applications Technician Are you a consultative Applications Technician, Technical Support Specialist, Sales Support? Are you seeking to develop your career in a professional, high-quality precision, branded engineering environment? We are interested in receiving applications from a wide variety of smart, ambitious professionals, from junior level to fully-fledged. This job offers plenty of variety, and we will provide you with full consultative sales support and technical product training. BASIC SALARY: £27,000 - £33,000 • 25 Days Annual Leave (plus Bank Holidays), • Company Pension - matched to 5%, • Private Healthcare (for Employee and Family), • Life Assurance Cover, • Extensive Training LOCATION: Letchworth Garden City - this is an office based role COMMUTABLE LOCATIONS: Stevenage, Hitchin, Luton, Royston, Biggleswade, Shefford, Buntingford, Baldock, Radwell. As our Application Technician, you will play a pivotal role in showcasing our cutting-edge equipment and supporting the sales process. Your responsibilities will encompass conducting equipment demonstrations, providing technical support to both customers and the sales team, and maintaining our demonstration suite. Your proactive approach will be crucial in directly influencing our sales success and customer satisfaction. • Planning, setting up and delivering machine and software demonstrations, tailored to highlight the features and benefits of our equipment (in person and online)., • Collaborate with Sales Account Managers to demonstrate our range of equipment and applications to new and existing customers, with the goal of driving machine sales., • Working with Customer Relationship Executives to showcase our products and software, aiming to sell upgrades and additional tooling., • Handling administration and post demonstration tasks, including documenting details of the demo, tidying the demo suite and returning / disposing of materials., • Conducting test demos for new and existing customers., • Maintaining the demonstration suite to ensure it is always clean, smart, presentable, and fully operational, ensuring all machines and tooling are in perfect working condition., • Keep software suites updated, ensuring optimal functionality., • Provide technical assistance to customers over the phone, offering guidance on selection, material setting and application queries., • Deliver technical advice, training sessions and assistance to Sales Account Managers, Marketing Manager and Customer Relationship Executives to enhance the sales process., • Represent us at trade shows, exhibitions, and open days, setting up and demonstrating our equipment., • Proactive and enthusiastic about demonstrating and selling equipment., • Strong organisational skills with a keen eye for detail., • Excellent technical knowledge and the ability to troubleshoot and advise on machine settings., • Effective presentation skills for engaging with customers and supporting sales., • Flexibility to handle a variety of tasks and responsibilities as needed. OUR #J-18808-Ljbffr

Hertfordshire – 12 Month Contract – £ – Inside IR35 We are seeking a proactive, analytical, and relationship-driven Commercial Manager to join our dynamic commercial team. Covering the full product lifecycle—from initial concept and bidding through to in-service delivery and disposal—you will act as the commercial focal point for major defense programmes. • Drive the full Route to Contract during bidding phases. Coordinate multi-functional teams to deliver accurate cost proposals, negotiate terms, and secure new business while protecting profitability., • Oversee day-to-day contractual compliance, managing amendments, risk profiles, and delivery obligations to ensure we meet every promise made to our customers., • Establish and maintain collaborative, long-term relationships with key customers, international partners, and major stakeholders., • Serve as the primary point of contact for contractual queries, working closely with legal counsel to manage risks, terms, and intellectual property., • Brief senior executives on contract performance, progress, and risk mitigation strategies., • Proven experience in contract management, bidding, and negotiating complex commercial terms within defense, aerospace, or advanced engineering., • Direct experience working with or into the UK Ministry of Defence (MOD), DE&S, or handling DEFCONs and defense procurement frameworks is highly desirable., • Ability to navigate intricate commercial issues and find pragmatic solutions in high-pressure environments., • Strong negotiation, influencing, and stakeholder management skills across all organizational levels., • Candidates with a legal background (e.g., in-house contracts team) who have transitioned into commercial management are encouraged to apply. #J-18808-Ljbffr

Ackerman Pierce is recruiting for 2 Senior Practitioner positions within the Stevenage North Safeguarding - Car Driver essential. This opportunity is suited to a committed professional who can manage complex statutory work while providing confident professional leadership, sound decision-making and support to colleagues. The successful candidate will join an established local-authority service and work with colleagues, individuals, families, carers and partner organisations as appropriate to the assignment. The emphasis will be on timely, well-reasoned practice, clear communication and achieving safe, person-centred outcomes. • Hold and progress complex cases in accordance with the remit of the allocated service., • Complete and quality-assure assessments, plans, reports and statutory interventions., • Provide professional guidance, constructive challenge and practical support to colleagues where required., • Identify, analyse and respond to safeguarding concerns and changing levels of risk., • Contribute to effective multi-agency planning, decision-making and service development., • Maintain high standards of recording, accountability and timely case progression., • An experienced, qualified Social Worker with the professional registration required for the assignment., • Strong statutory practice experience and confidence working with complex safeguarding and risk., • Able to provide professional leadership while remaining accountable for an allocated workload., • Clear, analytical and collaborative, with high standards of written and verbal communication. Hybrid Hertfordshire Children's Services are seeking an experienced and confident Senior Practitioner to join their Safeguarding Team. This is a key leadership role supporting the Team Manager in delivering high-quality safeguarding interventions for children and families where there are significant concerns regarding child welfare, child protection, and risk. The successful candidate will manage complex cases, provide practice leadership to Social Workers, support less experienced staff, and ensure statutory duties are met in line with safeguarding legislation and Hertfordshire's practice standards. Case Management Hold and manage a complex caseload Undertake assessments and formulate intervention plans. Complete risk assessments and analytical reports for court and safeguarding meetings. Ensure children's voices are central to all decision-making. Undertake Section 47 investigations Identify and Manage risk whilst ensuring timely interventions Provide mentoring, coaching, and informal supervision to Social Workers. Support Newly Qualified Social Workers and less experienced practitioners. Lead by example in demonstrating high-quality social work practice. Promote strengths-based and relationship-based practice models. #J-18808-Ljbffr

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. • You must have the Right to Work in the UK. Sponsorship is not available for this role Applicants must reside within this territory. Candidates living outside this territory will not be considered Please note: internally, this role is titled Associate Territory Sales Manager. You will join Dexcom’s UK & Ireland Field Sales team, supporting the Diabetes market across Primary & Secondary Care within Hertfordshire and Essex (South). This team plays a critical role in expanding access to Dexcom CGM technology by partnering with healthcare professionals, navigating local market access pathways, and improving outcomes for people living with diabetes. If you’re motivated by purpose, learning, and growth in a fast‑paced MedTech environment, this is a strong foundation for a long‑term sales career at Dexcom. Where you come in: • drive recommendations and adoption of Dexcom CGM products across Community and Primary Care settings., • support implementation of local ICS/CCG real‑time CGM policies by driving new patient initiations and appropriate switches from competitor technologies., • build effective relationships with healthcare professionals, key decision makers, and internal Dexcom stakeholders to deliver territory objectives., • provide product training and in‑servicing to relevant HCPs using innovative and compliant engagement methods., • manage your territory strategically, prioritising accounts and activities based on customer and business needs., • use CRM and available data insights daily to identify opportunities, track activity, and support sustainable sales growth., • contribute to increasing Dexcom market share and achieving sensor sales targets in line with company expectations and values., • You have some experience in healthcare, or a comparable commercial environment, or you bring strong transferable sales experience., • You bring a clear interest in developing a long‑term career in medical sales and diabetes care., • You are comfortable learning and applying clinical, product, selling, and market access knowledge., • You have experience using data to plan activity, manage priorities, and optimise territory effectiveness., • You are confident using standard IT tools (Outlook, Excel, PowerPoint) and willing to learn CRM systems., • You demonstrate strong communication, organisation, and relationship‑building skills., • You hold a full UK driving licence (with no more than 3 points)., • Exposure to diabetes, medical devices, or the NHS environment., • Experience supporting Primary or Community Care accounts., • A degree in Life Sciences, Business, or a related field, or evidence of relevant professional development., • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community., • A full and comprehensive benefits program., • Growth opportunities on a global scale., • Access to career development through in-house learning programs and/or qualified tuition reimbursement., • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve., • 75%, • Typically requires a Bachelor’s degree and a minimum of 2-5 years of related experience. Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option. #J-18808-Ljbffr

Salary: £26,912 With a rich heritage and a new name, TGJones is the fresh face of a much‑loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’. As a Store Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers, and our colleagues to feel proud to be part of the story we’re creating together. From first days at school to first birthdays and beyond, you’ll play a key role in helping our customers find everything they need to create meaningful moments and lasting memories. • Inspiring and engaging your team to achieve outstanding standards and performance, aligned with the objectives of the Trading Plan, • Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store – reporting back to your team on store, cluster and area performance, • Fostering a strong sense of pride across the store by ensuring colleague and customer areas are well‑maintained, while upholding high standards of safety, compliance, and operational excellence, • Creating a culture of learning, support and recognition – spotting opportunities for development of personal skills, product knowledge and self‑awareness to support our colleagues in an environment where everyone feels valued and welcome We’re looking for driven leaders who are focused on building a meaningful career – not just securing their next role. You’ll have a deep commitment to delivering exceptional in‑store experiences, setting high operational and service standards, and inspiring your team to achieve collective success. As a Store Leader, your influence will shape both team performance and the overall customer journey. • Retail leadership experience (preferably in a fast‑paced environment) with working knowledge of KPI’s such as ATV and TPC, • Proven experience leading by example – actively engaging with your team on the shop floor and driving performance through hands‑on support, • A flexible and adaptable mindset, with the willingness to provide support across other stores in the area as required, • Strong relationship‑building skills, with the ability to communicate clearly, confidently, and effectively across all levels of the business, • Experience of supporting colleague training and development, and motivating teams adopting an ‘engage’ rather than ‘tell’ approach Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares. Company benefits for our store colleagues include in‑store employee discounts, generous third‑party discounts, employee assistance programme, flexible shifts, company pension, and much more! At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help! #J-18808-Ljbffr

?Location: Home office based in the UK. Open to UK residents with an existing right to work. We are working with an internationally renowned distributor of speciality chemicals and functional additives. They have an exciting opportunity for an ambitious sales professional to take on the role of Account Manager, growing and developing business within the high temperature, ceramics, electronics and foundry markets. You will have an opportunity to drive growth utilising your market and technical knowledge. Building strong relationships in highly competitive and fast paced markets. Your responsibilities: Sales experience in core market segments of high temperature, ceramics and electronics. Commercial stewardship of named industrial customers. Maintaining and growing the profitability of the business across the customer base and promoting new and existing products. Working closely with Product Managers, and other stakeholders for support and technical expertise so you can drive your business forward. Business analysis to identify gaps and new opportunities. Managing all aspects of the business relationship around samples, opportunities, visit reports, quotations, and price renewal campaigns. Travel to visit customers to build and maintain close relationships ? Understanding customer needs to enhance product penetration. Conducting customer profiling and market research to target your approach with cross selling and application-based sales. Coordinating and rolling out product promotion campaigns with the support of the marketing team. Understanding an extensive product portfolio and application to effectively promote and fit to your customer base. Attend continued technical product training to enhance sales capabilities. To help formulate strategy within the relevant market sectors within the UK and rest of Europe. Ideal Candidate: Strong numeracy and analytical skills. Strong negotiation skills for commercial and wider business. Proven track record of developing commercial growth in the chemical industry. Motivated to win new business. Self-motivated, disciplined, and resilient, with a ‘can-do', flexible attitude. Understanding the importance of data, accuracy and reporting methods to support business activity. Strong interpersonal and communication skills. Excellent attention to detail. Full UK driving license. Our client cannot support visa applications. You must have an existing right to work in the UK. JBRP1_UKTJ

Job Title: National Account Executive Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time We are looking for sales driven individual to join our Field Sales Team and play a pivotal supportive role within the team. Reporting into a Senior National Account Manager (SNAM), you will provide proactive and effective sales presence for our largest customers to deliver growth. The role will be field based with some time spent in our Watford head office. You will be required to maintain high levels of customer interaction and ensure that the customer base is being supported and managed in line with the business plan. The role is essential towards developing our network within the customer and growing the business in both new and existing sectors. You will be working collaboratively with all departments within Vegetarian Express to deliver service excellence to our clients and maintaining a one team approach. Main responsibilities: • Support Line Manager (SNAM) in delivering monthly sales and margin targets, • Build and leverage strong customer relationships at Unit Level, demonstrating growth via proposition selling. Customer visits would be scheduled for at least three days from five in the week., • Supporting Line Manager with Head Office activity such as monthly customer meetings and QBRs. Standing in for Line Manager for internal meetings when necessary, • Demonstrating effectively partnering with your customers to understand and identify their plans for growth, adding value, offering a wide range of practical solutions and products to drive margin and sales, • Maintain and complete all business reporting and customer records within any agreed timeframes utilising all data management systems available to you, • Understand competitor activity ensuring you are always offering your customers the best local and national solutions., • Determine key contact strategy within customers and manage relationship across all levels; chefs, ops, purchasing and category teams, • Work alongside the Telesales and Customer service team to provide a best-in-class customer experience, ensuring that calls and activities are covered in a timely manner., • Understand and interpret data, insight and a sound market understanding to qualify potential commercial opportunities., • Explore inbound business development opportunities to maximise the lead., • Support SNAM to engage with our internal commercial and NPD teams to leverage opportunity with the client category managers and development teams within assigned client portfolio., • To work effectively as part of a Sales team including the cover of any function within the team should it be required including supporting colleagues on 'pop ups' and trade shows, • Acting as a brand ambassador for the business in your local market including, As appropriate, attending customer events - i.e. charity occasions, awards, etc, • Any other duties as required by the Head of Department or Line Manager Who are we? Join the Plant-Based Revolution. We're on a mission to fill plates across the UK with plant-based goodness. Since 1987, we've been the rebel explorers of the food world, on a constant journey to discover and deliver the very best in vegetarian and vegan ingredients. Today, we are the go-to partner for over 5,000 chefs - from industry giants like Compass and Sodexo to the most innovative independent operators. As the demand for plant-based, vegetarian, and flexitarian diets continues to grow, we are uniquely positioned within the foodservice sector to meet it. We are expanding rapidly, bringing our expertise to kitchens that want to stay ahead of the curve. What do you need? We are seeking a self starter, results driven individual who is keen to progress their career in a sales and commercial role. You will ideally have: • A minimum of 2 years sales experience selling face to face, B2B in the field, • Experience of presenting to groups, • Experience in organising and attending small and medium promotional events including product presentation and demonstrations, • Demonstratable knowledge and training in the 'selling process', • Understanding of the industry and market In return what do we offer? • Competitive basic salary, dependant on experience, • 25 days holiday plus public holidays, • Company car, • Option to purchase additional annual leave (up to 3 days), • Cash health plan (money back for dentist, opticians, physio etc.), • Life assurance (4 x salary), • Staff discount on all products, • Pension, • We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year round Candidates with the relevant experience or job titles of; Sales Executive, Sales Account Manager, B2B Sales, Field Sales, B2B Marketing, FMCG Sales, FMCG Account Manager Lead, Face to Face Sales may also be considered for this role. JBRP1_UKTJ

Job Title: Professional Services Consultant Job Type: Permanent/Contract (Outside IR35) Job Location: 100% Remote in UK Job Description: About the Role The Professional Services Consultant will serve as a product specialist delivering exceptional consulting services to our clients within their designated region (North America, EMEA). Reporting to the Professional Services Consulting Manager or Senior Manager, this role will be responsible for providing strategic consulting services, helping clients define requirements, and configuring and optimizing our software to achieve critical business goals. The ideal candidate will combine technical expertise, consultative skills, and strong client relationship management to drive positive customer outcomes. Key Responsibilities Technical & Consultative Expertise • Provide expert advice and solutions to clients on our products and features, as well as systems, software development, and business processes, • Stay updated with the latest within our products and features, as well as broader technology trends and advancements, • Apply technical knowledge to support clients in achieving their business objectives, • Identify and resolve complex business or technical issues in partnership with the Solutions Architect to ensure minimal disruption to the project, • Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery • Build and maintain strong client relationships with all relevant stakeholders, • Understand client needs and provide support to deliver tailored solutions, • Communicate effectively with clients, translating technical concepts to non-technical stakeholders, • Represent the company professionally and demonstrate the value of our solutions, • Drive client adoption and ensure successful implementation of our solutions Project Support • Contribute to the management of projects from inception to completion, • Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders, • Be able to apply project management methodologies to track progress and manage deliverables, • Identify and mitigate potential risks that could impact project success, • Manage client expectations throughout the project lifecycle Documentation & Knowledge Sharing • Prepare detailed reporting and presentations in partnership with the Delivery Manager for internal and client stakeholders, • Clearly document agreed-upon solutions in partnership with the Solutions Architect, • Capture all relevant information for recurring technical needs, • Create and maintain knowledge base articles and best practice guidelines, • Contribute to the development of reusable assets and templates Team Collaboration & Operational Adherence • Adopt and help iterate on all processes, best-practices and operational elements to ensure consistency, • Work effectively with cross-functional teams to deliver integrated solutions, • Mentor and guide associate consultants where appropriate, • Foster a collaborative and productive work environment, • Share knowledge and expertise with team members, • Support the Professional Services Consulting Manager in achieving team objectives Qualifications Experience • 4+ years of experience in technical or business consulting or a related field, • History of successful client engagement and solution delivery, • Experience with enterprise software implementation and configuration or professional services, • Background in applying structured methodologies for service delivery, • Experience working in cross-functional project teams Technical Skills • In-depth knowledge of the solutions being implemented or leveraged (Subject Matter Expert), • Strong understanding of other technical systems and integrations, • Familiarity with software development processes and practices, • Experience with configuration and customization of enterprise software, • Understanding of data models and business process workflows, • Familiarity with UX/UI design principles Consultative Skills • Strong analytical and problem-solving capabilities, • Ability to analyze complex problems and develop effective solutions, • Experience translating business requirements into technical solutions, • Strong data analysis and interpretation skills, • Creative and critical thinking abilities Project Management Skills • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall), • Ability to manage multiple workstreams simultaneously, • Strong organizational and time management skills, • Experience in scope management and handling changing requirements, • Ability to track progress and report on deliverables Communication & Client Management • Excellent verbal and written communication abilities, • Strong presentation and documentation skills, • Ability to explain technical concepts to non-technical stakeholders, • Experience building and maintaining strong client relationships, • Understanding of client business processes and requirements Additional Skills • Strong business acumen with understanding of industry trends, • Ability to align technical solutions with business goals, • Adaptability to quickly learn new technologies and processes, • Team collaboration and interpersonal skills, • Self-motivation and ability to work independently when needed Education & Certifications • Bachelor's degree; Master's degree preferred, either degree in Computer Science, Information Technology, or related field a plus, • Relevant certifications (e.g., PMP, ITIL) a plus JBRP1_UKTJ

Civil Resident Setting Out Engineer Location: UK - Multiple Locations Industry: HV Transmission & Distribution Scope of Work: An exciting opportunity for a Civil Resident Setting Out Engineer to join a busy Electrical Transmission team in delivering key substation projects across the UK, working with clients like National Grid and SSE. Are you an experienced civil site engineer with experience in delivering substation projects? Have you ambitions to work with a market-leader on significant, large-scale projects? Turner Lovell is currently recruiting for a Civil Resident Setting Out Engineer to join a leading grid connection contractor. You will play a crucial role in supporting the Civil Site Manager, making sure everything on site runs smoothly, safely, and on time. You will be hands-on with planning, design, and construction, helping keep things on track and up to standard. In this role you will: • Set out civil works: RC foundations, drainage, ducting, earthworks, roads, fencing, • Support site and project managers in meeting key design and build milestones, • Review and advise on Temporary Works; assist TWC/TWS throughout project lifecycle, • Prepare handover documents, H&S files, and inspection plans, • Resolve on-site design issues and manage change control (TQs/RFIs), • Coordinate as-built drawings and ensure timely client submission, • Attend design/coordination meetings and support tender planning The ideal profile is someone who has: • 3+ years' experience in surveying/setting out, • Civil Engineering degree or equivalent, • Experience in electrical transmission/distribution preferred, • CSCS card and full UK driving licence required, • Familiar with NG Transmission Procedures and BS5975 Temporary Works, • Strong communication and relationship-building skills, • Confident with Microsoft Office, databases, and CAD, • Good understanding of technical specifications and supplier requirements If you are considering what your next role could look like within Transmission, and have a passion for playing a leading role in delivering landmark electrical infrastructure projects, please apply and get in touch with Jo Enderby via the link provided for more information. JBRP1_UKTJ

A Embedded Systems Account Manager is sought to join an innovative engineering team in a UK-wide, home-based role, contributing to the growth of embedded systems, electronics and custom product solutions. The Embedded Systems Account Manager, UK Wide, will be responsible for developing new business, growing existing customer accounts and identifying opportunities for standard components through to bespoke design and development projects. Responsibilities include: • Generate new leads and develop opportunities across target customers and markets, • Manage and grow existing customer relationships and accounts, • Identify opportunities for cross-selling, up-selling and custom design projects, • Understand customer requirements and work with technical teams to develop suitable solutions, • Build and manage a healthy sales pipeline from initial contact through to order, • Gather market and competitor intelligence to support business development, • Attend customer meetings, site visits and roadshows across the UK and Europe, • Develop long-term relationships with customers and internal stakeholders The Embedded Systems Account Manager, UK Wide, will have the following key skills: • Proven technical sales, business development or account management experience within embedded systems, electronics or a related industry, • Good understanding of embedded systems, hardware and firmware development, • Strong relationship-building and consultative sales skills, • Commercially driven with experience developing new and existing accounts, • Self-motivated and comfortable working autonomously from a home-based environment APPLY NOW - Embedded Systems Account Manager job in UK Wide could be of interest, send your CV to or call Adam Dighton on 01582 878821. JBRP1_UKTJ

Area Support Manager Location: M1 Corridor, Multi-Site Role Due to the locations of the sites within this remit, we are ideally looking for someone based in or around the Milton Keynes area. Salary: Up to £33,000 per annum plus company car allowance Core working hours are Monday to Friday; however, due to the operational requirements of our sites, there will be an expectation to provide on-call cover on a rotational basis over weekends. Are you passionate about great food, developing people and raising standards? We're looking for an experienced and inspiring Area Support Manager to help drive culinary excellence across our portfolio of workplace dining operations throughout the M1 Corridor. This is a fantastic opportunity for a food-led leader who thrives on coaching teams, improving standards and bringing food concepts to life. Working closely with our Unit Managers, Chef Managers and Regional Managers, you'll play a key role in ensuring every site delivers exceptional food, outstanding customer experiences and consistently high brand standards. Personality behind every plate. Food first. Always. At Dine, food isn't an add-on. It's the centre of everything we do. Founded in the Northwest in 1997 and still proudly based in Warrington, Dine Contract Catering was built by chefs and food lovers who believed workplace dining could be something more. Today, that chef-led, food-first mindset still defines us. We're a business where chefs are empowered to create, bringing together seasonal ingredients, local suppliers and bold ideas to deliver food experiences with real personality, purpose and pride. Every offer is tailored. Every menu has intent. What You'll Be Doing As an Area Support Manager, you'll be the driving force behind our food culture, supporting sites to deliver innovative, fresh and high-quality food experiences that delight our customers every day. You'll: • Champion Dine's food vision, culinary standards and customer experience across multiple sites, • Support the successful implementation of menus, food concepts, promotions and seasonal initiatives, • Coach and develop Catering Managers, Chef Managers and operational teams to build capability and confidence, • Provide hands-on support in operations, helping teams achieve excellence in food quality, presentation and service delivery, • Identify opportunities to enhance customer satisfaction, innovation and commercial performance, • Conduct site reviews to ensure consistency, compliance and operational excellence, • Share best practice across the region and embed a culture of continuous improvement, • Support mobilisation projects, business initiatives and new contract launches, • Act as a visible ambassador for food innovation, hospitality and operational excellence throughout Dine, • Occasionally provide operational cover at sites within the portfolio What We're Looking For You'll be a passionate food professional with the ability to inspire others and raise standards through coaching, mentoring and leading by example. Essential • A strong culinary background within contract catering, hospitality or foodservice, • Multi-site operational experience, • A genuine passion for delivering exceptional food and hospitality experiences, • Experience coaching, developing and influencing managers and operational teams, • Strong knowledge of food safety, compliance and operational best practice, • Commercial awareness and the ability to identify opportunities for improvement, • Excellent communication and relationship-building skills, • A full UK driving licence and willingness to travel across the region including overnight stays where required Desirable • Previous experience as an Area Manager, Support Manager or similar multi-site leadership role, • Level 3 Food Safety qualification (or above), • IOSH Managing Safely qualification, • Experience supporting mobilisations, change programmes or operational improvement projects Why Join Dine? At Dine, food is at the heart of everything we do. We're passionate about creating memorable dining experiences, investing in our people and continually raising the bar on quality and innovation. This role offers the opportunity to make a real impact, influencing food standards across multiple sites, developing future leaders and helping shape the future of our business. If you're passionate about food, people and delivering excellence, we'd love to hear from you. Job Reference: com/2109/40770001/52834497/SU #DINE Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

• Assistant Commercial Manager, • Rate: £250 - £350 p/d (inside IR35), • Location - Remote, • Duration: 3-months Our client is a leading technology and technical services business, delivering critical digital infrastructure across the UK and Ireland. They design, build and maintain complex solutions that keep people connected and essential services running safely. Due to continued growth, they are looking to strengthen their Highways team with additional support across a range of key contracts. Key Responsibilities: • Reporting to the Commercial Manager you will work closely with the wider commercial team, Telent legal, and the wider Telent Project team to provide commercial support and expertise to help ensure Telent is exercising its responsibilities fully in line with all contractual obligations, and in a way that ultimately delivers both best value for Telent and a delighted customer., • You will have the opportunity to be involved with the ongoing contract management and contract change control for a major high value project as well as the potential involvement with a number of smaller contracts and projects as they come on board., • Have the desire to learn and develop your commercial skills in order to work with minimal supervision within the corporate governance structure., • The role will require commercial experience and knowledge that can be drawn on to understand and implement the requirements of the business. Deliverables: • Providing advice on contract documents and schedules to the wider project team, • Provide general commercial advice and assistance to the wider project team including supporting Innovation Project bidding, • Co-ordination of the signature process for Contract Changes, Non-Disclosure Agreements and other contractual documents;, • Responsible for building a strong working relationship of mutual trust and respect with the relevant members of the Customers Team and key internal customer groups, • Manage Contract Change processes, from Change Request, Impact Assessments through to signature of the Contract Change, • Draft standard contract change requirements, and support the Commercial Manager in the development of more complex change requirements., • Maintain Change and Innovation Projects Logs, • Arrange signature and appropriately file Contract Changes, • Maintain a working copy of the Agreement incorporating the agreed change, • Provide support and tracking of the proposal and approval process for additional projects work ensuring the applicable internal and customer approval paperwork is appropriately completed and managed., • Log and maintain contractual documentation on the central document management system ensuring current issues are always in place, • Arrange and co-ordinate the meetings that underpin the Contract Management Process and manage, write and circulate the minutes and other associated documentation (change log etc)., • Provide commercial support and assistance as required to the Commercial Manager including assisting with larger/more complex contract changes and commercial contracts etc., • Become knowledgeable on the contract, • Support full delivery of smaller contracts, being the key Commercial contact in some cases, • Deputise for the Commercial Manager in their absence Experience: • Strong interpersonal and communication skills both verbal and written;, • Excellent organisational skills and attention to detail;, • Good understanding of commercial risks and issues;, • Customer facing experience essential;, • Contract law knowledge desirable, • Experience of drafting contract changes/variations desirable, • Understanding of commercial processes and typical contractual terms, • Excellent working knowledge of Microsoft applications; essential are Word and Excel, Powerpoint is desirable. Qualifications: Degree/HND/HNC in a legal or other appropriate discipline is desirable but not essential. Depth and breadth of experience will be taken into account where these qualifications have not been attained. For more information, please contact Scarlet Wilson. JBRP1_UKTJ

Are you an experienced Product Compliance Manager and are looking to work for a very well established and successful organisation? There is a salary of £40,000 along with an exceptional benefits package, the list is endless! You will be working for a company who really do value their people na demonstarte this on a daily basis. The Role: • Developing, implementing, and updating company compliance policies and procedures for product compliance, • Overseeing a team member to assist in the compliance department, • Conducting ethical audits of factories to ensure standards, • Liaising with factories to resolve noncompliance issues, • Developing and implementing a regular programme to track auditing, • Helping the company establish and maintain chain of custody for FSC, GRS Recycled Product, and GOTS certifications, • Ensuring all products adhere to relevant legal and regulatory requirements, • Liaising with regulatory bodies and maintaining relationships to ensure compliance and awareness of new developments, • Assisting in the setup and implementation of regulatory standards, • Developing and implementing procedures and practices to comply with these standards., • Maintaining detailed records of compliance activities, audits, and investigations., • Ensuring documentation is complete, accurate, and accessible for regulatory inspections About You: • Experience in a similar Product Compliance role, • Strong communicator with excellent relationship building skills, • Strong analytical and problem solving skills, • Excellent attention to detail, • Team player Benefits: • A salary of £40,000, • 21 days holiday plus bank holidays, rising to 24 days, • Given your birthday off, • Free parking, • Pension scheme, • Regular staff rewards and social events, • Support for your charity work, • Great career prospects, • Fantastic positive working environment INDAB JBRP1_UKTJ

What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections, breakdown repairs and installations of CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. This is a field-based role covering mainly County Derry and North Antrim. How you will do it • To check correct functionality of systems including, but not limited to the following:, • To replace all detector batteries where necessary., • To test panel and back-up batteries, replacing them where necessary., • To check correct activation of the warning sounders., • To check the system is able to operate normally on the standby batteries., • To check correct operation of all detection devices., • To check correct activation of signaling equipment to the Alarm Receiving Centre., • To check and clean CCTV and WIFI cameras., • Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems., • Go the extra mile to deliver a high-class customer experience by providing a high standard of customer service. Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward., • Promotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviors (in accordance with Johnson Controls values)., • To liaise with the service bureau in line with the Company requirements and procedures., • Accurately complete details of work on the Mobile Data Device according to work instructions and codes of practice if necessary., • Ability to keep accurate records, comprehensive mileage and expenses documentation and timesheets., • Able to undertake other reasonable duties as requested by line manager. What we look for Essential • Full UK manual driver's license., • Have the ability to carry and climb ladders and to work at height., • Have practical skills to work with hand and power tools., • Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work by returning faulty and unused equipment for correct disposal., • Be available to work on a Rota based on-call shift, • Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team., • Have excellent communication, relationship building skills and able to exceed customer expectations., • Be familiar with the use of technology like smartphones, tablets and PCs., • A security check will be conducted once an offer has been made to the successful candidate. Preferred • Electrical experience/qualifications., • Previous experience in installing/servicing in a residential environment. What we offer • Basic salary plus bonus, • Pension, • Company van, tools, uniform, • iPad + Company Phone, • Personal Career development, • 25 Annual Holidays + Bank holidays #AVRIL JBRP1_UKTJ