Letchworth
M&E Manager - PermanentSalary: £64,790 + excellent benefitsLocation: High Wycombe or Letchworth Garden CityHybrid: 2 days in the office, 3 days from homeContract: PermanentHours: 37 hours per weekAre you looking to join a growing, values-led organisation with a clear social purpose?At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serveIf you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future.Were now looking for an experienced M&E Manager to lead statutory compliance, safety and lifecycle management across key building services - ensuring our homes remain safe, reliable and well-maintainedAbout the RoleAs our M&E Manager, youll take operational responsibility for statutory compliance and performance across core mechanical and electrical services, including Lifts, Water Hygiene, MVHR systems and other selected M&E assets.Youll play a central role in harmonising compliance and asset management practices across our merged organisation, aligning standards, contracts, data and processes. Youll also lead the operational implementation of our new Asset Management System, ensuring accurate asset data, strong reporting and improved decision making.This is a senior technical leadership role, managing a small team of Coordinators and Administrators, and working closely with colleagues across Property Services, Health & Safety, Estates, Projects, Finance and Procurement.If youre motivated by improving compliance, strengthening contractor performance and embedding robust asset management practices, this role offers a significant opportunity to shape how we manage our homes.What You'll Be DoingCompliance & Technical LeadershipAct as the organisations Responsible Person / Authorising Officer for lifts, water hygiene and allocated M&E systemsOversee risk assessments, written schemes, examinations, testing and inspectionsEnsure compliance with statutory, non-statutory and best-practice requirementsAlign policies, standards, procedures and risk frameworks across the organisationSupport cultural change by strengthening understanding of compliance responsibilitiesAsset Management & DataDefine system requirements for M&E and compliance dataOversee data migration, validation and governance for the new Asset Management SystemEnsure accurate asset records, meaningful reporting and improved visibility of risk and lifecycle costsContract & Supplier ManagementManage specialist contractors, ensuring high performance and value for moneyLead procurement activity for new Property Services contractsWork with Finance, Procurement and Home Ownership on Section 20 and service charge processesDrive efficiency and performance across suppliersTeam Leadership Manage and develop Contract Support Coordinators and AdministratorsProvide guidance, mentoring and technical supportEnsure the team works to required timeframes and legal requirementsEngineering & Project DeliveryProvide engineering expertise to design, plan and manage minor refurbishments and equipment installationsSupport Repairs Managers and Property Services colleagues with technical solutionsContribute to audits and reviews related to compliance, financial regulation and contract managementFinancial & Reporting ResponsibilitiesPlan and manage budgets of approximately £3mEnsure financial regulations are followed for issuing and approving worksProduce reports for senior leaders and recommend improvementsWhat Were Looking ForYoull do well in this role if you:Bring strong technical expertise in M&E engineeringHave deep knowledge of UK statutory compliance frameworksCan interpret technical information and communicate clearly with non-technical colleaguesAre confident managing contractors, suppliers and internal stakeholdersHave experience leading teams and supporting professional developmentAre organised, proactive and comfortable working across multiple workstreamsBuild strong relationships and work collaboratively across departmentsAre committed to safety, quality and continuous improvementMust haves:Recognised qualification in Mechanical/Electrical Engineering or equivalent experienceStrong knowledge of statutory compliance frameworks for building servicesProven track record delivering M&E works to a high standardAbility to provide clear, risk-based adviceHealth & Safety qualification (NEBOSH, NVQ Level 4, IOSH or SMSTS)Responsible Person & Duty Holder Training (LCA9010)Strong IT skills, especially ExcelClean driving licenceExcellent interpersonal and communication skillsAbility to work collaboratively and build strong relationshipsNice to haves:Experience managing a teamExperience producing executive reportsPersuasive communication skillsExperience in contract management or procurementEnthusiasm for promoting a positive culture and continuous improvementBenefitsAt SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.annual salary: £ 64,790 per annum25 days holiday, increasing with service, plus Christmas closure and buy optionsGenerous pension scheme up to 9.5% employer contribution via salary sacrificeFamily-friendly leave : Enhanced maternity, paternity, and adoption leaveHealth cash plan claim up to £1,800 for everyday health costs (plus free kids cover)Life cover and income protectionFlexible working hybrid options, modern offices, free parking & EV chargingAnd thats just the beginning! Were also thrilled to provide:Mental Health First Aiders available to supportCar leasing via salary sacrifice (for permanent colleagues subject to conditions)Funded training, qualifications & apprenticeships3 paid volunteering days in the local communitiesPeer-recognition rewards platformPaid professional subscription (one per year)Working Hours37 hours per weekMonday - FridayContract : PermanentOur CommitmentWe are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.Accessibility and AdjustmentsWe are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.Please ensure you fully answer the questions on the application form.Closing Date: 23.08.2026We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.TPBN1_UKTJ