Housing officer jobs in PortsmouthCreate job alerts

Principal Planning Policy Officer - Planning. Housing policy experience would be helpful but not essential.

The Housing Officer (HO) role is a fully generic role delivering a comprehensive housing management service to a cohort of Portsmouth Homes tenants. A Housing Officer must be multi-disciplined, with a high degree of responsibility, expectation and complexity, and the need to be able to manage confli

A leading housing services provider is seeking a Housing Officer in Portsmouth to deliver housing management services for military families.The role involves managing the occupancy cycle, ensuring high-quality service delivery, and building relationships with stakeholders.The ideal candidate should

A leading housing services provider in Portsmouth is seeking a Housing Officer to deliver mobile patch-based housing management services to military families. The candidate will manage occupancy cycles, work closely with stakeholders, and provide high-quality customer service.

Do you have strong frontline experience supporting people sleeping rough? We're recruiting for an experienced Rough Sleeping Outreach Officer to join a Local Authority homelessness service in Hampshire on a temporary basis. This is a frontline outreach role focused on engaging with individuals sleeping rough and supporting them off the streets into sustainable accommodation. You'll be carrying out regular street outreach, verifying rough sleeper reports, completing needs-based assessments and working closely with Housing Options to contribute to Personalised Housing Plans. The role involves making referrals into health, substance misuse and support services, advocating on behalf of clients, and supporting access to accommodation through Locata. Accurate case recording and outcome monitoring will be a key part of the position. Key aspects of the role include: Street outreach and direct engagement with rough sleepers Multi-agency working to coordinate housing and support pathways Supporting access to accommodation through Locata and contributing to PHPsWe're looking for someone confident working independently in the community, with strong partnership working skills and a solid understanding of homelessness processes. A minimum of three years' experience specifically within rough sleeping outreach roles is essential. The role offers flexible working arrangements, and the rate is dependent on experience. This is a strong opportunity for an experienced outreach professional who wants to make a real impact supporting vulnerable individuals into safer, more stable housing. Know someone who fits the bill? Refer an officer with relevant rough sleeping experience and, if they're successfully placed, you'll receive a £100 Amazon voucher as a thank you. Interested? Please send your CV to

We're recruiting an experienced Complaints Officer (Housing) to join a busy local authority housing service, focusing specifically on Stage 2 complaints. This is a key role responsible for handling complex escalated complaints, ensuring robust investigations and delivering high-quality responses in line with the Housing Ombudsman Complaint Handling Code. This role requires someone confident working across multiple housing services, challenging responses, and driving service improvement through effective complaint resolution. Remote working will offered to the right candidate. The Role ·Lead on Stage 2 complaints across housing services, carrying out thorough and independent investigations ·Review Stage 1 complaint responses, identifying gaps, inconsistencies and areas for escalation ·Draft clear, detailed and high-quality Stage 2 responses in line with the Housing Ombudsman Complaint Handling Code ·Liaise with internal service areas to gather evidence, challenge responses and ensure accountability ·Manage complex complaints across housing management, repairs, ASB and tenancy services ·Identify trends, recurring issues and service failures, making recommendations for improvement ·Support responses to Housing Ombudsman enquiries and determinations ·Maintain accurate records and ensure compliance with internal processes and statutory requirements ·Work with managers to embed learning from complaints into service delivery ·Contribute to reporting, audits and performance monitoring of complaints handling Key Requirements ·Experience handling Stage 2 complaints within a housing or local authority setting ·Strong knowledge of the Housing Ombudsman Complaint Handling Code ·Experience investigating complex complaints and producing detailed written responses ·Good understanding of housing services including tenancy, repairs, ASB or housing management ·Excellent written and verbal communication skills ·Ability to manage a high-volume caseload and work to tight deadlines ·Strong organisational skills and attention to detail ·Experience using housing systems or CRM platforms What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Complaints Officers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

As part of the wider Community Housing Service, to provide front line housing management services and housing advice to tenants, tenant/resident groups or their representatives. Educated to HNC in Housing or equivalent and/or able to demonstrate equivalent knowledge, skills and competencies gained t

You must have knowledge of Housing (Scotland) Act, Housing Benefit Regulations and Tenants Rights Act and must be willing to work out of hours evenings and weekends, as and when required. You will ensure a high quality, customer focused Estate Management Service within the neighbourhood, ensuring ef

As part of the Community Housing Service, to provide front line housing support, advice and assistance to vulnerable tenants to assist them in maintaining their tenancy and to promote peaceful and sustainable communities in East Lothian, in accordance with Council policies and procedures and Care In

We are currently seeking an experienced Homelessness & Housing Solutions Officer to join a busy local authority housing team on a short-term interim basis. Homelessness & Housing Solutions Officer. Homelessness & Housing Solutions roles within a UK local authority or similar statutory environment.

Job Title: Housing Options Officer Location: East Midlands Start Date: December 8th Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention.

Housing Ombudsman Service (HOS) Support Officer.

You will play an important role in regulating Houses in Multiple Occupation (HMOs), investigating housing complaints, and helping maintain safe and compliant housing across the borough. Private Sector Housing Officer. This role is key in supporting the council’s work within the private rented sect

The Role You will be responsible for managing a diverse workload within the private rented sector, with key duties including: Carrying out property inspections across the borough Investigating housing disrepair cases and tenant complaints Undertaking enforcement action in line with housing legis

Housing Officers – South Devon.

We're looking for a proactive Housing Officer to join a busy Housing Management team in Surrey and provide a high‑quality, customer‑focused service to local residents. Key Responsibilities Manage a patch of 600 housing stock and build strong relationships with residents. What You&

We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives includi

Key Responsibilities of a Housing Officer: Manage a general needs housing patch with full accountability Deliver end-to-end tenancy management, including rent, ASB, and estate issues Lead on rent collection and arrears recovery, driving performance improvements Carry out home visits and build stron

Complaints Resolution Officer / Complaints Handler (Housing / Repairs). Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all

Job Title: Housing Officer Location: North West England (Site-Based) Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in the North West of England is seeking a Housing Officer to support the effective management of residential housing within the commun

London weighted salary) dependant on experience.Agile Worker: 20% - 40% of contractual hours to be worked from reporting office.April 2026, interview process will involve an Excel Assessment.

We are currently working in partnership with a well-established Social Housing provider to recruit an experienced Housing Officer for an exciting temporary opportunity within a busy neighbourhood team across Devon. Key Responsibilities of a Housing Officer:. Proven experience as a Housing Officer or

Complaints Resolution Officer / Complaints Handler (Housing / Repairs). Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombudsmans Complaint Handling Code, and all other

A little more about your core tasks as a Housing & Support Officer:. Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes.

Title:Complaint Compliance Officer.

Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment. Manage a portfolio of council properties and housing schemes.

What you will do as Housing Officer: ·Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits ·Assess housing needs and support individuals in finding suitable housing solutions ·Actively work to prevent homelessness usin

Planned Investment Performance Officer.

The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. Key Responsibilities * Carry out inspections of private sector

We are looking to recruit a highly motivated Supported Housing and Welfare Rights Officer to our Housing and Welfare Rights Team based in Stockport. The Supported Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering sup

Housing Triage Officer - North West - 6 months - £20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Vivid's client in the North West is currently looking for an experienced Housing Triage Officer

As Quality Assurance & Contracts Officer, you will provide support with internal auditing, best practice and continuous improvement and the development of a clear involvement and co-production structure, in line with Southern Housing'svision and corporate culture. Quality Assurance & Contracts Offic

Are you passionate about delivering high‑quality, affordable homes that make a real impact in local communities? We’re working with a forward‑thinking housing association who are growing their development team and they’re looking for a proactive Housing Development Officer

Key requirements: 3+ years' experience in a local authority housing options/homelessness service Strong knowledge of the Homelessness Reduction Act 2017 & Housing Act 1996 (Part VII) Experience conducting assessments and issuing Section 184 decisions Ability to produce high-quality Personalised

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Housing Support Officer, Tenancy Officer, Supported Housing Worker, Accommodation Officer, Hostel Support Worker, Key Worker, Residential Support Worker, Tenancy Support Officer, Supported Hous

Working closely with housing associations, private landlords and letting agents to maximise housing options for clients. Assessing housing needs and providing tailored advice to help clients sustain existing accommodation or secure alternative housing. Marks Consulting Partners are currently looking

An exciting opportunity has arisen for a Housing Officer to join a forward-thinking and community-focused organisation. Deliver a professional and high-quality housing management service across a designated patch. The successful candidate will play a key role in delivering a high-quality housing man

Small Works and Disabled Adaptations Officer. We are seeking a proactive, empathetic and technically skilled Small Works and Disabled Adaptations Officer to join our Compliance and Planned Works team. As a Small Works and Disabled Adaptations Officer, your main responsibilities will include:.

Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. Partici

And as the housing crisis deepens, the work we do has never bee.

Closing date: 6th April 2026Interview date: 9th April 2026Interview location:Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FSOur organisation is all about people the people who live in our homes, the communities we serve, and those we work with.So, its no surpri

A place to create moments that matterLocation: East, Hybrid with travelSalary: £44,736 per annumContract: Permanent, 35 hours per week, MondayFridayThousands of families rely on us for a safe, affordable home and as the housing crisis deepens, our work matters more than ever.

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

Housing Officer (Extra Care)When registering to this job board you will be redirected to the online application form. Housing Officer Extra Care Bowmont HouseSalary: £37,691 per annum (inclusive of car allowance).

Do you want a role with purpose?Enjoy working with people, solving problems and helping shape better homes?Join us as our Asset Management Officer and play a key role in our team. Asset Management Officer (£43,207per annum, full-time) Job Role We a. We're Hiring: Asset Management Officer! He

Your new company We are seeking an experienced Temporary Housing Officer to join a forward thinking Housing Team for a two month assignment. This is an excellent opportunity for someone with solid grounding in housing management, rent arrears recovery, and ideally anti-social behaviour casework, to