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• Social housing complaints, • Housing Ombudsman Social Housing Complaints Officer Remote working 6 week contract (potential for further extension) 37.5 hours per week £15.07 per hour plus holiday or £19.50 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Lead Housing Support Officer.Lancashire - Must be flexible with travel.Depending on skills and experience).Excellent Holiday Entitlement, Pension + Much More!.Lead, coach, and support a team of Housing Sup

Tenancy Sustainment Officer Leyland Full Time Fixed Term – 6 Months £32,743 A respected Housing Association in Leyland is looking to recruit an experienced Tenancy Sustainment Officer to support vulnerable tenants and help sustain successful tenancies through proactive support, tenancy interventions, and partnership working with external agencies. THE ROLE The Tenancy Sustainment Officer will deliver high-quality tenancy support services to new and existing tenants, helping customers maintain stable and sustainable tenancies while promoting independence and preventing tenancy breakdown. Key duties of the role include: Completing pre-tenancy affordability and sustainability assessments Managing a caseload of tenants requiring tenancy sustainment support Developing, monitoring, and reviewing tailored support plans Supporting vulnerable tenants with complex needs through one-to-one, telephone, and crisis support Working closely with internal departments and external agencies including DWP, social services, and voluntary organisations Identifying safeguarding concerns and escalating issues appropriately Assisting tenants with welfare benefit claims, budgeting, and income maximisation Promoting arrears prevention and supporting tenancy sustainment initiatives Maintaining accurate case records and monitoring support outcomes Encouraging customer engagement and reducing tenancy failures and abandonmentsTHE CANDIDATE ...

Platinum Search Recruitment are seeking a compassionate, motivated and experienced Housing Support Officer to join our clients teams across Preston, Lancashire. The successful candidate will work across their Preston portfolio, providing person-centred support to help residents maintain their tenancies and achieve greater independence. Housing Officer Key Objectives: To provide face-to-face tenancy support and housing management services to residents who require enhanced support in order to sustain their accommodation. To work alongside partner and specialist agencies to ensure residents are signposted to appropriate specialist support agencies when required. To provide intensive housing management services to ensure the accommodation remains safe, compliant and in a good condition for the residents. To be a flexible, supportive and professional member of the team, promoting PPSL’s organisational values when working with clients or associated professionals. Housing Officer Essential Requirements: Minimum of 1 years’ experience working within a supported housing or similar environment Full UK Driving Licence and access to a vehicle Ability to work independently and manage a caseload effectively Strong communication, organisation, and interpersonal skills Ability to work flexibly to meet the needs of the service Competence in using IT systems for record-keeping ...

About Christian Action Housing Association. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1400 homes and we continue to strive to provide more much needed services. Our Tenancy Sustainment Officer is responsible for supporting residents to maintai

Are you passionate about creating safe, welcoming and well-maintained communities? Were looking for a proactive and people-focused Neighbourhood Officer to join our collaborative HousingTeam. Youll bring experience from housing or another customer-focused environment, strong communication and negoti

Full time – Hybrid To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability

An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. About you: * Experience in housing management, tenancy sustainment, or social housing. Belmont Recruitment are currently looking to speak with HMO/Housing Management

Your day to day duties will include: • Interviewing and advising homeless people in relation to all available housing opportunities • Providing advice regarding their rights and responsibilities • Give appropriate assistance to such customers in accordance with the Council's st

Were looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. This is a great opportunity for someone with experience in homeownership, leasehold management, housing, conveyancing or property management who enjoys problem-solving, building

Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing professionals to join a busy Housing Management team as a Neighbourhood Housing Lead covering East London. As a Neighbourhood Hou

Rate: £500 per day Contract: Initial 3-month contract Working Pattern: 4 days per week An excellent opportunity has arisen for an experienced Housing Development Officer to support the delivery of housing and regeneration projects for a local authority in Devon. The successful candidate wi

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. What you'll be doing Managi

Customer Liaison Officer / Housing Officer Cornwall - remote working covering a patch in the Cornwall area DL and vehicle essential and 55p per mile paid Temp initially 3 months but likely to be extended My client a housing association, is looking for a Customer Liaison Officer to deliver the Cu

Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Hoylake on a temporary contract! This is an exciting opportunity to play a c

What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principle

We’re looking for a creative, energetic and supportive Supported Housing Officer – Activities & Events to join our Goldings House team. You’ll work closely with Supported Housing Officers and the wider Foyer team to understand residents’ needs, co‑create opportunities with them, and delive

Seeking an experienced Interim Lettings Officer for a social housing provider in Exeter, to deliver a high-quality lettings service within a hybrid working model.

Contract Type: Fixed Term Contract-6 monthsPurpose of the Role:Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective m

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. Experience as a Housing Officer or sim

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.

Housing Officer (Dispersal Accommodation)Hampshire £28,000 - £35,000 per annum Full-time | Fixed Term Contract (6 months). We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

The Compliance Officer will ensure property compliance, manage fire safety checks, and support system improvements.

Seeking an experienced Senior Housing Officer to manage a team, ensure excellent customer service, and collaborate with partners. Requires housing management experience, leadership, and budget management skills.

Recruiting a Housing Officer for a government organisation in Redbridge to help vulnerable residents sustain tenancies, manage anti-social behaviour, and provide support.

Support the delivery of high-quality housing services and contribute to strong communities by assisting with key housing management tasks like rent arrears, allocations, and neighbourhood upkeep.

Housing Officer needed to support and manage service users in the Buckinghamshire area for a housing solutions provider.

We are looking for a well organised person with drive and commitment to provide a support service for statutory meetings, within a changing environment.You will be part of a statutory support team that will have responsibility for minute taking provision and the completion of all post meeting tasks.

Support Worker – Deaf Services Mid Devon £13.Enhanced sleep in rate Full time and part time shifts available - 24 or 48 hours contract Temp to perm role Make a real difference as a Support Worker – Deaf Services, supporting young people to live independently and thrive in a

Electrical Shift Leader Continental Shift - Building Services Canary Wharf, East London up to £55,000 + Package.An exciting opportunity to join an established building services company based in City of London has arisen!.Joselyn Search are currently recruiting for an Electrical Shift Lead Engineer

Waking Night Support Worker – Preston Are you passionate about making a positive difference to the lives of children and young people? We are seeking dedicated Waking Night Support Workers to join a newly established residential care setting in the PR3 area of Preston.This is an excellent opp

You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living.

Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Northwest London. Your ne

Children's Support Workers Location: Hertfordshire Pay Rate: £15 - £18 per hour Contract Type: Temporary About Us: Prospero Health and Social Care is a trusted provider of staffing solutions across the UK, with extensive experience in the health and social care sector.We are cu

Position Title: Experienced Autism Support worker.Hours Per Week:Part Time with opportunity for an increase in hours for suitable candidates.Interviews being held : July 2026.You will be supporting a young man who lives at home with his mother and has several complex medical conditions.He has left s

Join Ofwats Major Projects Team as a Programme Support Officer.

Community Engagement and Training Officer.

Operational Support Officers required to support statutory services in Adult Social Care, including processing of social care and safeguarding referrals, supporting safeguarding/legal meetings, boards and panels, minute-taking, finance-related support and reception support.

Hays Education are looking for school business support officers with admin, attendance and finance experience to join our friendly and professional school teams based in and around the Preston area.

Superior Healthcare are recruiting a.Community Complex Support Worker.Experience in complex care is essential.We are looking for someone calm, gentle and confident who can provide consistent, reassuring support.WEB:e6fecb42-6c45-416e-8da8-2fed5b3f90e3-6" data-testid="conversation-turn-14" data-scrol

Red Snapper Recruitment are recruiting for a Business Support and Intelligence Officer on behalf of Torbay Council. Summary of job Job Title: Business Support and Intelligence Officer Location: Hybrid working - minimum one day per week office based at Tor Hill House, Castle Circus, Torquay Hours: P

Children's Complex Care Support Worker - Leeds, Maidstone.Join Superior Healthcare and make a meaningful difference in a child's life.Superior Healthcare is looking for a compassionate and dedicated.Children's Complex Care Support Worker.You'll be providing one-to-one support to a wonderful young bo

A national organisation is seeking a Procurement Officer to support a major programme of vehicle, machinery and equipment procurement, initially for 12 months, with review for a further 2 years of support.

Driver Essential (Full clean UK licence, 25+ for insurance purposes).Love the beach, fresh air and getting out and about? Turn that into a rewarding career.If you enjoy being active, spending time in the community and making someones day brighter, this could be the perfect role for you.As a Support