ServiceNow Technical Architect
hace 1 día
Preston
Location: Hybrid Preston 60% Onsite Inside IR35 Clearance Required: Active SC Clearance Nationality Requirement: Sole UK National We are looking for an experienced ServiceNow ITOM Technical Architect to support the design and delivery of ServiceNow IT Operations Management capabilities within a large-scale, complex enterprise environment. This is a key architectural role where you will provide technical leadership across ServiceNow ITOM solutions, helping shape strategy, define architecture, and ensure successful delivery of scalable, secure, and maintainable solutions. • Lead architecture and solution design activities for ServiceNow ITOM implementations., • Define technical architecture across:, • Discovery, • Service Mapping, • Event Management, • Cloud Discovery, • CMDB, • Provide governance and technical assurance across delivery teams., • Design integrations between ServiceNow and enterprise monitoring and infrastructure tools., • Support solution estimation, planning, and architectural approvals., • Collaborate with stakeholders to define requirements and future-state roadmaps., • Ensure CMDB design supports operational processes, service visibility, and reporting needs., • Provide technical leadership and guidance to developers, administrators, and project teams., • Support client presentations, solution reviews, and bid activities where required., • Proven experience working as a ServiceNow Architect., • Extensive hands-on experience delivering ServiceNow ITOM solutions., • Strong expertise in:, • Discovery, • Service Mapping, • CMDB, • Event Management, • Cloud Discovery, • Experience integrating ServiceNow with enterprise monitoring and infrastructure platforms., • Strong understanding of ITIL and enterprise service management principles., • Experience designing secure, scalable, and enterprise-grade ServiceNow solutions., • Excellent stakeholder management and communication skills., • Experience working within complex enterprise environments., • Operational Intelligence / AIOps experience., • ServiceNow Certified Technical Architect (CTA)., • ServiceNow Certified Master Architect (CMA)., • ServiceNow ITOM certifications., • ServiceNow Certified System Administrator., • Experience working within regulated, secure, or defence environments. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. #J-18808-Ljbffr