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As a Streetworks Administrator, you will support the Operational Support team. You will provide support to ensure that the company’s work is effectively programmed by submitting notices/permits, responding to council comments and jeopardy managing notices/permits to minimise the risk of Streetworks non-compliance. We are looking for someone to: • Schedule work in accordance with SLA and permits, • Understand the works system and work to the processes accordingly, • Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated., • Understand and use the Symology system – training will be given on this, • Be responsible for Streetworks performance and driving continual improvements with the Operational teams, • Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner., • Validate and transmit notice/permit requests in a timely manor, • Open and close off street work notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate, • Liaise with local authority’s and client representatives, • Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc, • Analyse and respond to Section 74 charges & fixed penalty offences, • Run and circulate daily jeopardy reports as required, • Monitor and chase any outstanding issues, • Provide general admin support, • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, • Ensure that safety issues are reported in line with Company procedures, • Experience of working within the Utilities sector, • Streetworks and Symology experience with sound knowledge and understanding of statutory requirements, • Strong written and verbal communication skills, • Able to work in an organised manner to meet important deadlines, • In depth understanding of the operational activity, • Exceptional organisational skills, • Good working knowledge of Microsoft Office systems, • Strong planning and organisational skills, • Ability to communicate effectively under pressure We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

About the Role\n We are recruiting for an experienced and organised Bilingual Legal Administrator to join a busy solicitors' practice in Stockport. \n The successful candidate will have previous experience working within property law or conveyancing and be confident communicating in both English and Romanian. Key Responsibilities\n\n • \n Provide administrative support to solicitors and conveyancing professionals. \n • \n P... \n\n \n ZIPC1_UKTJ

Job Title: Legal Secretary Re-train Opportunity \n Location: Sharston, M22 4SN \n Salary: £28,000 Per annum \n Job type: Full time, Permanent \n Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious... \n \n ZIPC1_UKTJ

Vehicle Sales Administrator\n \n Warrington | Up to £30,000 | Full-Time\n \n Salary up to £30,000 | Monday to Friday, 9am-6pm\n \n An established and highly respected dealership in Warrington is seeking an organised and proactive Vehicle Sales Administrator to join its busy on-site team.\n \n This is an excellent opportunity to join a successful dealership with a strong local reputation, supporting the sales operatio...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Location: Eccles, Manchester Contract: Temporary, Weekly Rolling Contract Hours: Monday to Friday, Office Hours Start Date: Immediate Start Available Pay: £14 per hour \n The Opportunity \n REED is currently recruiting for a Vehicle Administrator on behalf of a leading vehicle rental business based in Eccles. This is an excellent opportunity for an experienced administrator who thrives in a busy, fast-paced environment and enjoys providing exceptional customer support. \n Candidates with previous experience within vehicle rental, fleet administration, automotive administration or transport administration will be highly desirable. However, strong administrators from other sectors who can demonstrate excellent organisational skills and attention to detail will also be considered. \n Key Responsibilities \n\n • Managing a busy shared inbox and responding to customer enquiries in a timely manner\n, • Handling incoming calls from customers, suppliers and internal departments\n, • Assisting with vehicle damage enquiries and supporting the vehicle reporting process\n, • Updating and maintaining accurate vehicle and customer records\n, • Processing administration relating to vehicle incidents, repairs and maintenance\n, • Liaising with customers regarding vehicle-related queries and documentation\n, • Ensuring all information is accurately recorded across internal systems\n, • Supporting the wider team with general administration duties\n, • Working to deadlines while effectively managing a varied workload\n\n What We're Looking For \n\n • Previous administration experience within a busy office environment\n, • Strong attention to detail and high levels of accuracy\n, • Excellent verbal and written communication skills\n, • Confident handling a high volume of emails and telephone enquiries\n, • Strong IT skills, including Microsoft Office and database systems\n, • Ability to prioritise workload and work independently\n, • Professional and customer-focused approach\n\n Desirable Experience \n\n • Vehicle rental, fleet administration or automotive administration experience\n, • Experience dealing with vehicle damage, repairs or insurance-related administration\n, • Experience working with shared inboxes and high-volume customer enquiries\n\n Benefits \n\n • Immediate start available\n, • Weekly pay\n, • Monday to Friday office hours\n, • Opportunity to gain experience with a recognised vehicle rental business\n, • Friendly and supportive team environment\n\n Interested? Apply today with your latest CV for immediate consideration. \n \n \n \n \n . \n \n \n \n \n

This role is based at Manchester: 99 Windsor Street, Salford, M5 4DG \n\n • Manufacturer owned dealership opportunity.\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. \n Additional Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Role Overview: \n An exciting new opportunity has come up here at Manchester. This is a great opportunity for you to become a key member of the Stellantis &You team. \n As an Sales Administrator you will be responsible for ensuring all paperwork is completed in a timely manner with any discrepancies raised and resolved with each site immediately. \n In this role you will also: \n\n • Ordering of new stock and calling of for customer orders.\n, • Processing consignment notes\n, • Invoicing new and used vehicle sales, creating any part exchange details.\n, • Arrange vehicle funding for used vehicles and sold vehicles.\n, • Ensure on completion of vehicle’s sale ensure routing of documentation to all appropriate departments.\n, • Raising gap insurance and warranty policies ensuring all documentation is ready for the customer.\n, • Maintaining and keeping EDC up to date.\n, • Weekly reporting to chase missing deal files or paperwork.\n, • Ensure that deal profit and losses are correct as per the dealerweb system.\n, • Familiarise yourself with the current marketing campaigns and GDPR requirements for audit purposes.\n\n A Day in the Life: \n “Dealing with emails, ordering systems, customers and constantly changing systems can be difficult at times but it is a face paced environment and we help each other out. The addition of more brands has made it more difficult but we get there in the end and have a good team that has the attitude of 'Just do it'” \n Let’s Work together: \n We are looking for a Sales Administrator with 1 – 2 years current experience of working in a similar role within a UK Main Multi-Dealer multi-marque Dealership/Group. You need to have strong administration skills and be able to work with Outlook, Word and Excel. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. \n Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Corporate Sales Administrator – Volkswagen Stockport Fleet Hub \n Part-Time : 2.5 days a week \n Fun, exciting, rewarding work. Join us for the ride. \n Working with world-class brands as a Corporate Sales Administrator you’ll have the drive to deliver outstanding and trusted experiences for our customers. \n As part of a successful, global automotive group, you’ll broaden your experience across brands. And with the right support from us, you’ll be able to progress as high as you can aim. \n What we can offer you \n\n • Enjoy 33 days (pro-rata) of annual leave (including bank holidays) to rest and recharge\n, • Save money every day with our exclusive retail discounts\n, • Drive a great deal with discounts on new and used cars, plus servicing offers\n, • Plan for the years ahead with our company pension scheme\n, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter\n, • Commute for less with our cycle-to-work scheme\n, • Prioritise your wellbeing with dedicated support for you and your family\n, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily\n, • Make a difference with a paid day to volunteer in your community\n, • Invest in your future with our company share purchase plan\n, • Earn financial rewards when you refer a friend to join the team\n, • Keep learning and growing with our training and development opportunities for everyone.\n, • Life assurance with the option to increase cover\n, • We’re open to flexible working options – just ask\n\n What you’ll do day to day \n\n • Completing all administration paperwork for fleet department vehicle sales.\n, • Running and updating daily stock reports.\n, • Allocation of registrations, ordering leasing company packs and accessories.\n, • Liaise with PDI centre to ensure vehicle preparation.\n, • Registering sold vehicles to regulated standards.\n, • Using in house spreadsheets to ensure accurate invoicing.\n, • Liaising with the sales and sales support teams regularly to ensure the department runs smoothly.\n, • Maintaining good housekeeping standards and orderly administration of your work.\n\n Helpful skills and qualifications \n Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. \n\n • Ability to work to deadlines and targets whilst maintaining strong attention to detail\n, • Strong teamwork skills\n, • Strong organisational and multi-tasking skills\n, • Confident and professional communication skills\n, • Confident computer skills\n\n We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. \n Be part of something big \n Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. \n But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. \n Our Values \n At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. \n Respect - Integrity - Transparency - Teamwork – Professionalism \n These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

\n We are hiring Database Administrator (PostgreSQL & MongoDB) Location: Manchester/Telford - Hybrid/2 days Per week in Office \n\n • Strong knowledge of database management systems such as Oracle, Microsoft SQL Server, MySQL, and PostgreSQL.\n, • Hands-on experience with MongoDB.\n, • Experience with database administration, maintenance, performance tuning, backup, and recovery.\n, • Knowledge of database High Availability (HA), Disaster Recovery (DR), and business continuity solutions.\n, • Experience with Terraform for Infrastructure as Code (IaC).\n, • Hands-on experience with GitLab CI/CD, DevOps practices, and GitHub Actions.\n, • Strong Scripting and automation skills using Python, Shell Scripting, and PowerShell.\n, • Experience with ServiceNow for incident, change, and service management.\n\n Key Skills: PostgreSQL/MongoDB/Banking/Devops/Cloud/ServiceNow/SQL/Oracle

\n Title: Head of CRM (Salesforce Marketing Cloud) Location: Manchester, UK (Hybrid/Remote) Employment Type: Permanent \n About the Role: \n We are seeking an experienced Head of CRM to lead our customer relationship management strategy, customer life cycle programmes, and marketing automation initiatives. This role will be responsible for maximizing customer engagement, retention, and lifetime value through the effective use of Salesforce Marketing Cloud, data-driven decision-making, and customer-centric marketing strategies. \n Key Responsibilities: \n\n • Define and deliver the CRM strategy aligned with business growth objectives.\n, • Lead the administration, optimisation, and development of Salesforce Marketing Cloud.\n, • Develop and execute customer life cycle, retention, loyalty, and engagement programmes.\n, • Manage multi-channel campaigns across email, SMS, mobile, and digital channels.\n, • Drive customer segmentation, personalisation, and marketing automation initiatives.\n, • Utilise customer data and insights to improve campaign effectiveness and customer experience.\n, • Collaborate with Marketing, Sales, Digital, Product, and Data teams to deliver integrated customer journeys.\n, • Track, analyse, and report on CRM performance, KPIs, and ROI.\n, • Ensure data quality, governance, compliance, and adherence to GDPR regulations.\n, • Lead and mentor CRM and marketing automation team members.\n\n Required Skills & Experience: \n\n • Proven experience in a CRM leadership role, preferably managing enterprise-scale CRM programmes.\n, • Strong hands-on expertise with Salesforce Marketing Cloud, including Journey Builder, Email Studio, Automation Studio, and Contact Builder.\n, • Experience developing customer life cycle, retention, and engagement strategies.\n, • Strong understanding of customer segmentation, personalisation, and marketing automation best practices.\n, • Experience working with customer data platforms, analytics, and reporting tools.\n, • Knowledge of GDPR and data privacy regulations.\n, • Excellent stakeholder management, communication, and leadership skills.\n\n Desirable Experience: \n\n • Experience with Salesforce Data Cloud, Personalisation, or CRM Analytics.\n, • Salesforce certifications such as Marketing Cloud Consultant, Administrator, or Email Specialist.\n, • Experience leading CRM transformation or customer experience initiatives.\n\n What Success Looks Like: \n\n • Increased customer engagement, retention, and lifetime value.\n, • Improved campaign performance, conversion rates, and marketing ROI.\n, • Scalable and efficient CRM operations powered by Salesforce Marketing Cloud.\n, • Enhanced customer experiences through personalised and data-driven communications.\n\n This role is ideal for a strategic CRM leader who combines strong business acumen with deep Salesforce Marketing Cloud expertise to drive customer growth and engagement. \n Disclaimer: Any remuneration stated in this advertisement is indicative and will be dependent on the successful candidate's experience, skills and qualifications. Final remuneration will be agreed with the successful candidate and will be subject to the terms of the contract.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you an experienced pensions administrator who enjoys getting the detail right? At Gallagher, we’re looking for a Senior Pensions Administrator to join our team and support a portfolio of occupational pension schemes. This could include DB, DC and Hybrid schemes. You’ll play a key part in making sure member cases are handled accurately, on time, and with care. You’ll also support the Client Executive team, help guide less experienced colleagues, and take pride in delivering a good service to scheme members. How you'll make an impact • Administer pension scheme cases accurately and within agreed timescales., • Complete and check both manual and automated calculations., • Draft and review member letters, reports and other correspondence., • Manage pensioner payrolls, cashflows, investments, disinvestments and invoices., • Handle non-standard member and client queries with care and judgement., • Work closely with colleagues and support teams., • Support client meetings and new business pitches when needed., • Supervise and train up to two pensions administrators., • Help keep work moving by managing your own workload and peer review time well. About You • At least 3 years’ experience in DB, DC or Hybrid pensions administration., • A CPC qualification, or you’re working towards one., • Strong analytical skills and a logical approach to problem-solving., • Good attention to detail and accurate data handling., • The ability to use pensions knowledge to check and review cases well., • Strong time management and prioritisation skills., • Clear written and verbal communication skills., • Confidence working as part of a team and giving helpful feedback., • Good Microsoft Office skills. You’ll also be someone who is visible, supportive and easy to work with. You care about doing a good job and helping others do the same. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Clinical Administrator to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. The Role You will triage Occupational Health referrals and reports. You will be responsible for reviewing referral documents to determine if an OHA or OHP would be best suited to conduct the assessment. You will be reviewing OH reports to ensure they are fit for purpose and have been completed to the standard expected. Day to Day Responsibilitie Scheduling OH appointments and completing diary management. To maintain confidentiality and discretion when dealing with any Occupational Health enquiries, or sensitive information obtained as part of the role. Answering telephone calls and dealing with general departmental enquiries. To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries. What you Bring to the Team? Proven experience in working towards KPIs Excellent written and communication skills, with ability to work as part of a busy team Excellent organisational skills and ability to prioritise work and meet deadlines Able to demonstrate a high level of accuracy and attention to detail Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Free 24/7 onsite gym 48419LSR4 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Flexible People Ltd are recruiting multiple Sanitation Van Drivers for our prestigious client based in Manchester. Their main office is based in Atherton where you might have to occasionally travel to, but the main role is in Manchester. This is an ongoing Monday - Friday position, with the potential to become a permanent member of staff. The start time is around 06:00am and the days can go anywhere between 9-11 hours long. As a Sanitation Van Driver you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, air freshener systems and vending machines. The Sanitation Van Drivers are responsible for the delivery of services/goods to customer sites in a timely, efficient and courteous manner. Acting as ambassadors for our client’s business, excellent customer service skills are required. You must be willing to get a DBS (Disclosure and Barring Service) KEY RESPONSIBILITIES Perform daily vehicle checks prior to starting customer service visits Complete all service schedules allocated by Service Support Administrator Ensure all paperwork for services/products, delivered or returned goods are checked and signed off Responsible for the removal and disposal of waste from the premises of production Adhere to all H&S requirements, including manual handling of goods at all times, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD) KNOWLEDGE, EXPERIENCE & SKILLS REQUIRED? Full UK Driving Licence (Essential) Ability to organise and plan your own workload This is a standalone role where you will be required to work under your own initiative. Demonstrates excellent interpersonal skills An ability to remain professional and diplomatic whilst dealing with customers. Pay rates are £13.45 per hour. The right candidates must be willing to work full time. Please note you will be required to fill in some paperwork electronically before you can start as a Sanitation Van Driver. All drivers must be over the age of 21,have driven a 3.5t vehicle?for a minimum of two years and have no more than 6 points on your driving licence, with no DD, DR or NI convictions. To apply for this job please submit your CV and we will be in contact. * Please note that by applying for this job you are agreeing to being contacted about work and to have your details added to our secure database

HR & Employment Law Advisor (Career Progression) Location: Manchester City Centre (On-site Gym & Parking Perks) Salary/Package: £28k - £30k + lifestyle and wellbeing perksAre you an HR Administrator or an ambitious professional looking for your first major step into HR? Want a fast-paced career with real progression, continuous learning, and hands-on exposure to UK employment law? Join a global powerhouse transforming how businesses handle people management. You will guide business owners through critical HR documentation, ensure watertight compliance, and act as a trusted advisor. What You Will Do Advise & Support: Lead phone and Teams consultations with business owners on contracts, letters, and employee guidance. Document Architecture: Review and draft legally compliant policies (aligned with the latest

Your new company CORPORATE PA / EXECUTIVE ASSISTANT Manchester City Centre | Permanent | Professional Services Are you an experienced PA or Executive Assistant looking for a role where you can really make an impact? We're recruiting for a Corporate PA / Executive Assistant to join a successful and growing professional services business in the heart of Manchester. This is a fantastic opportunity for an organised, proactive PA who loves being at the centre of a busy team and working closely with senior professionals. Your new role You'll provide high-level PA and administrative support, acting as a trusted go-to person and helping to keep a busy team running smoothly.Your responsibilities will include: Complex diary and inbox management Coordinating internal and external meetings Preparing documents, presentations and meeting packs Managing correspondence and liaising with clients Organising travel and accommodation Supporting with client onboarding and administration Assisting with billing, expenses and financial administration Coordinating events and client meetings Tracking actions, deadlines and priorities Supporting senior stakeholders with business development activity Building strong relationships across the wider businessWhat you'll need to succeed We're looking for someone who is: An experienced PA, EA, Legal PA or Senior Administrator Highly organised with excellent attention to detail Confident supporting senior stakeholders Comfortable juggling multiple priorities and deadlines An excellent communicator, both written and verbal Proactive and able to anticipate what needs doing next Confident using Microsoft Office Experience within legal, professional services or another corporate environment is essential. Most importantly, you'll be someone who takes ownership, builds relationships quickly and enjoys being the person who keeps everything moving behind the scenes. What you'll get in return This is a brilliant opportunity to join an established professional services organisation in Manchester City Centre, working in a varied role with plenty of responsibility and exposure to senior stakeholders. If you're an experienced PA or EA looking for your next move in Manchester, apply today for a confidential conversation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Title: Head of CRM (Salesforce Marketing Cloud) Location: Manchester, UK (Hybrid/Remote) Employment Type: Permanent About the Role: We are seeking an experienced Head of CRM to lead our customer relationship management strategy, customer lifecycle programmes, and marketing automation initiatives. This role will be responsible for maximizing customer engagement, retention, and lifetime value through the effective use of Salesforce Marketing Cloud, data-driven decision-making, and customer-centric marketing strategies. Key Responsibilities: Define and deliver the CRM strategy aligned with business growth objectives. Lead the administration, optimisation, and development of Salesforce Marketing Cloud. Develop and execute customer lifecycle, retention, loyalty, and engagement programmes. Manage multi-channel campaigns across email, SMS, mobile, and digital channels. Drive customer segmentation, personalisation, and marketing automation initiatives. Utilise customer data and insights to improve campaign effectiveness and customer experience. Collaborate with Marketing, Sales, Digital, Product, and Data teams to deliver integrated customer journeys. Track, analyse, and report on CRM performance, KPIs, and ROI. Ensure data quality, governance, compliance, and adherence to GDPR regulations. Lead and mentor CRM and marketing automation team members. Required Skills & Experience: Proven experience in a CRM leadership role, preferably managing enterprise-scale CRM programmes. Strong hands-on expertise with Salesforce Marketing Cloud, including Journey Builder, Email Studio, Automation Studio, and Contact Builder. Experience developing customer lifecycle, retention, and engagement strategies. Strong understanding of customer segmentation, personalisation, and marketing automation best practices. Experience working with customer data platforms, analytics, and reporting tools. Knowledge of GDPR and data privacy regulations. Excellent stakeholder management, communication, and leadership skills. Desirable Experience: Experience with Salesforce Data Cloud, Personalisation, or CRM Analytics. Salesforce certifications such as Marketing Cloud Consultant, Administrator, or Email Specialist. Experience leading CRM transformation or customer experience initiatives. What Success Looks Like: Increased customer engagement, retention, and lifetime value. Improved campaign performance, conversion rates, and marketing ROI. Scalable and efficient CRM operations powered by Salesforce Marketing Cloud. Enhanced customer experiences through personalised and data-driven communications. This role is ideal for a strategic CRM leader who combines strong business acumen with deep Salesforce Marketing Cloud expertise to drive customer growth and engagement. Disclaimer: Any remuneration stated in this advertisement is indicative and will be dependent on the successful candidate’s experience, skills and qualifications. Final remuneration will be agreed with the successful candidate and will be subject to the terms of the contract

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