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Job reference: NLD-002203 Salary: £18,702 rising to £19,496 after probation, for 25 hours per week Closing date: 09/07/2026 Location: Wolsey Building Employment type: Permanent Hours Per Week: 25 Plus Sleep ins Additional role requirements: As this role is working with residents requiring extra support, you are required to have a current Enhanced DBS without Barred List check Do you thrive on making a real difference to people’s lives every day? Can you bring empathy, organisation, and a passion for community into a role that truly matters? We’re looking for an Extra Care Scheme Officer to join our team, supporting residents to live independently while feeling safe, connected, and supported within their community. This is a hands-on, people-focused role where no two days are the same — from tenancy management to wellbeing support, you’ll play a key part in creating a positive living environment. This isn’t your typical housing role. It’s about more than managing tenancies — it’s about building relationships, supporting independence, and helping residents lead fulfilling lives within a vibrant scheme. What’s in it for you…. In addition to the salary, we offer a number of benefits, including: • High street discount schemes, • Health cash plans, • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more, • Flexible bank holidays – take them when it suits you, • Car leasing scheme, • Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role. What you’ll be doing…… • Deliver day-to-day housing and scheme management to support residents’ independence, • Monitor rent accounts and support residents to manage payments and avoid arrears, • Work closely with Adult Social Care, support providers, and external partners, • Respond to emergency calls and carry out welfare checks when needed, • Support tenancy processes including sign-ups, viewings, and compliance, • Maintain communal areas and oversee contractors to ensure a safe, clean environment, • Build strong relationships with residents, providing advice and resolving issues, • Encourage and support community engagement and social activities within the scheme What we’re looking for: You’ll be someone who genuinely enjoys working with people and takes pride in delivering a great service. You might already have experience in housing, care, or a customer-focused role — or be looking to bring transferable skills into a meaningful environment. We’re particularly interested in someone who: • Has a good understanding of housing management or experience in a similar setting, • Is confident communicating with a wide range of people, including vulnerable residents, • Can balance empathy with professionalism when handling sensitive situations, • Is organised, able to prioritise tasks, and comfortable working independently, • Has experience (or an interest) in supporting residents with tenancy, wellbeing, or financial matters, • Is comfortable using IT systems and keeping accurate records, • Is flexible and willing to be part of a 24/7 rota, including sleep-ins or waking nights if required, • Speaks Asian language (desirable) If you have relevant qualifications (such as A-levels or equivalent) and experience in housing or a related sector, that’s great — but just as important is your attitude and commitment to making a difference. If specific qualifications are required, please upload them with your application to demonstrate your eligibility. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you. Disclosure and Barring Service: This role requires of the successful candidate to complete an enhanced DBS check. An enhanced DBS check will show any spent and unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Leicester. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities.\n\nMost of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.\n\nKey Responsibilities of a Housing Officer:\nProvide practical, day-to-day support to an established team of Housing Officers\nCarry out estate and patch visits, resident appointments, and community-based housing management work\nManage casework and maintain accurate records using housing management systems and CRM tools\nComplete administrative tasks efficiently between appointments, with flexible hybrid working arrangements\nTravel across a designated patch within the Derbyshire area and attend local base locations when requiredIdeal Candidate:\nAn experienced Housing Officer with strong knowledge of frontline housing management\nAble to hit the ground running and support an existing team with minimal supervision\nComfortable working primarily in the community and engaging with residents face-to-face\nExperience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)\nWell-organised, with the ability to balance resident visits, casework, and administrative tasks\nFull driving licence and willingness to carry out patch visitsPay & Benefits for this Housing Officer role:\n£28 per hour\nMileage reimbursement\nFlexible hybrid working arrangements\nHome-working equipment provided\nFlexible working structure, allowing administration to be scheduled around community visits and appointmentsIf this Housing Officer position is of interest please apply or contact (url removed)

An opportunity has arisen for an experienced ASB Officer to join a well-established housing association in Leicester on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across... ZIPC1_UKTJ

Your new companyA well-established and community-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. The organisation is committed to delivering excellent tenancy and estate management services, ensuring communities remain safe, sustainable, and well maintained. The role offers a mix of community-based, office, and home working, with a strong focus on customer engagement and partnership working.Your new roleAs a Housing Officer, you will deliver a comprehensive housing management service, managing a range of tenancies and estate-related responsibilities. This will include tenancy sustainment, anti-social behaviour case management, safeguarding, estate inspections, customer signposting, and supporting sustainable communities through proactive intervention.You will work closely with customers, contractors, local agencies, and internal teams to resolve issues effectively, support vulnerable tenants, and maintain a visible presence within neighbourhoods. The role will also involve carrying out tenancy checks, supporting new tenancy sign-ups, managing abandoned properties, and assisting with community engagement initiatives.What you'll need to succeedTo be successful in this role, you will need previous experience in housing management. You should have a strong understanding of tenancy management, safeguarding, anti-social behaviour, and estate management principles.Excellent communication and relationship-building skills are essential, alongside the ability to manage a diverse caseload and work collaboratively with external agencies and internal stakeholders. You will also need to be proactive, organised, and confident in dealing with challenging situations whilst maintaining excellent customer service standards.What you'll get in returnIn return, you will have the opportunity to join a respected housing organisation that places a genuine emphasis on community impact and customer service. You will benefit from flexible hybrid working, a varied and rewarding workload, and the chance to make a positive difference within local communities. This role will pay an hourly rate of £23 - £28 per hour and is a full-time 3-month temporary role. This is an excellent opportunity for an experienced housing professional looking to further develop their career within a supportive and values-driven environment.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will be dealing with customer complaints as first po

Riverside seeks a Processing Officer in Leicester to handle income and processing administrative duties.

We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire. Inspect Clergy houses and assess repairs and improvements necessary in compliance

Neighbourhood Officer Required. In housing you can make a real difference, the role of Neighbourhood Officer will involve:. As Neighbourhood Officer, we need you to have:.

Were looking for a proactive and people-focused Community Housing Officer to join Beacon and make a real impact across our communities. Youll play a key role in delivering high-quality housing management services, from supporting residents with rent and financial wellbeing to managing tenancy issues

Vivid's client in the East Midlands is currently looking for an experienced Housing Officer for a minimum of 3 months with the option to be extended depending on experience. • Housing Officer, • East Midlands, • 3 months, • £20 - 25 ph, • Start ASAP Key Responsibilities: • Managing a patch of properties across general needs housing • Delivering tenancy management, estate inspections, and resident engagement • Handling ASB, tenancy breaches, safeguarding, and complex casework • Managing low-level arrears and supporting tenancy sustainment • Working closely with internal teams and external agencies • Ensuring excellent customer service and accurate case management Requirements: • Previous experience within social housing or local authority housing services • Strong knowledge of tenancy and neighbourhood management • Experience managing ASB and complex resident issues • Excellent communication and organisational skills • Full UK driving licence preferred If you’re interested, please send your most up-to-date CV or call (phone number removed) If this role isn’t for you but you know of someone who may be interested, please forward this advert onto them

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: £16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance.Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents.Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections.Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised.Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes.About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion.Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings.What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester, offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

Job Specification - Housing Choices Case Officer Job Title: Housing Choices Case Officer Employer: Leicestershire District Council Type: Temporary Hours: 36.25 per week (Mon-Fri, 09:00-17:00) Duration: 1 June 2026 - 30 June 2026 Pay: £16.97 - £17.96 per hour Purpose To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation. Key Duties Manage homelessness and housing options cases Carry out homelessness assessments and investigations Provide advice on housing options and support services Issue decisions under the Homelessness Reduction Act 2017 Work with vulnerable customers to prevent homelessness Maintain accurate case records using systems such as Jigsaw Requirements Experience managing homelessness caseloads Good knowledge of the Homelessness Reduction Act 2017 Housing advice/options experience essential Experience with Jigsaw preferred Strong communication and organisation skills Full UK driving licence required Able to attend the Coalville office at least twice weekly

We’re recruiting on behalf of a well-established Housing provider for a Managing Agent Performance & Compliance Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates. This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up, 2 days from the office per week. What You’ll Be Doing Overseeing third-party agreements, head leases and managing agents Scrutinising service charge demands, accounts and formal notices Monitoring contractor performance against KPIs and SLAs Investigating and escalating disputes or non-compliance Supporting financial and building safety compliance monitoring Acting as a key liaison between residents, managing agents and internal teams Supporting delivery of leasehold and property management services What They Look For: Experience managing third-party contracts or managing agents Knowledge of leases, service level agreements and service charges Ability to analyse financial information and performance data Strong stakeholder engagement and influencing skills Confident challenging underperformance and driving improvements If you’re proactive, commercially aware and passionate about delivering high-quality services to homeowners, we’d love to hear from you

Your new company A well-established and community-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. The organisation is committed to delivering excellent tenancy and estate management services, ensuring communities remain safe, sustainable, and well maintained. The role offers a mix of community-based, office, and home working, with a strong focus on customer engagement and partnership working. Your new role As a Housing Officer, you will deliver a comprehensive housing management service, managing a range of tenancies and estate-related responsibilities. This will include tenancy sustainment, anti-social behaviour case management, safeguarding, estate inspections, customer signposting, and supporting sustainable communities through proactive intervention. You will work closely with customers, contractors, local agencies, and internal teams to resolve issues effectively, support vulnerable tenants, and maintain a visible presence within neighbourhoods. The role will also involve carrying out tenancy checks, supporting new tenancy sign-ups, managing abandoned properties, and assisting with community engagement initiatives. What you'll need to succeed To be successful in this role, you will need previous experience in housing management. You should have a strong understanding of tenancy management, safeguarding, anti-social behaviour, and estate management principles. Excellent communication and relationship-building skills are essential, alongside the ability to manage a diverse caseload and work collaboratively with external agencies and internal stakeholders. You will also need to be proactive, organised, and confident in dealing with challenging situations whilst maintaining excellent customer service standards. What you'll get in return In return, you will have the opportunity to join a respected housing organisation that places a genuine emphasis on community impact and customer service. You will benefit from flexible hybrid working, a varied and rewarding workload, and the chance to make a positive difference within local communities. This role will pay an hourly rate of £23 - £28 per hour and is a full-time 3-month temporary role. This is an excellent opportunity for an experienced housing professional looking to further develop their career within a supportive and values-driven environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Officer (Dispersal Accommodation). If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Cornwall then please get in touch. Experience working in housing, support work, or a similar role.

We're growing in the Dorset area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. The Role:As a Housing Officer, you'll be the visible and proactive within your community.

We are looking for a Housing Officer to cover the following patches:. You’ll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. Experience of tenancy, estate management, lettings or neighbou

PERMANENT PRS Housing & Lettings Officer. PRS Housing & Lettings Officers.

We're looking for a proactive, people-centred Housing & Tenancy Sustainment Officer. As a Housing Officer, you'll work directly with individuals and families who may be at risk of homelessness, supporting them to build stability, independence, and ensure they continue to sustain their tenancy agreem

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. As a Tenancy Sustainment Officer, youll provide intensive tenancy sustainment support

A well-established and community-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. As a Housing Officer, you will deliver a comprehensive housing management service, managing a range of tenancies and estate-rel

Trades Workforce Solutions is seeking a Housing Solutions Reviews Officer for a London Local Authority. Candidates will be expected to demonstrate strong knowledge of the Housing Act 1996 and related case law.

Shaftesbury group is looking for a Finance and Tenant Liaison Officer who will safeguard the financial wellbeing of people supported by the organization. Candidates should possess an accountancy qualification or auditing experience and be knowledgeable about housing legislation.

Position: Housing Solutions Reviews Officer. Housing Solutions Reviews Officer. A minimum of 12 months’ experience within the last 2 years working as a Homelessness Reviews Officer.

Ackerman Pierce is seeking a motivated Housing Officer to join their Housing Services team in Hammersmith. This role involves delivering high-quality tenancy management services, managing tenancies, and supporting residents in achieving sustainable housing solutions. The ideal candidate will have st

Liaise with contractors, project managers, and housing officers to coordinate works and minimise inconvenience to residents. Previous experience in a Resident Liaison Officer position. Experience working in customer service, housing, or community engagement.

The Hyde Group is seeking a proactive Housing Scheme Officer in London, covering Sydenham, Downham, and Greenwich.

Kirklees Council is seeking a Housing Service Officer to provide exceptional customer service within Housing Management.

As a frontline housing officer you will hold a caseload of homelessness cases, working directly with applicants to reach lawful conclusions under the Housing Act 1996 and Homelessness Reduction Act 2017. Demonstrable knowledge of housing legislation – particularly sections 188 and 193 of the Housi

Our Housing Advice & Outreach Officers are a front facing team, delivering a wide range of support directly within the community. You will manage a varied caseload, adopting a strength based, trauma informed approach, building trust with individuals and families, and developing structured Housing He

Strong understanding of the Housing Act 2004 and associated housing legislation. Private Housing Standards Officer. Private Sector Housing Enforcement.

As a Housing Officer you will work as part of a team responsible for management of the council’s housing stock, ensuring that customers are given help and support in sustaining their tenancies. Housing Management Team and be responsible for estate and tenancy management duties in accordance with t

Sage Global Services Limited is hiring a Housing Officer in South London.

Carrington Blake Recruitment is seeking a dedicated Housing Officer for the Hammersmith and Fulham Council.

If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the London Region. Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislat

Marks Consulting Partners Limited is seeking a Housing Officer to deliver high-quality housing management services in Greater London. Strong experience in housing management is essential, alongside good understanding of legislation and IT skills.

Adecco is seeking a Housing Officer based in Barking for a hybrid position. The ideal candidate will possess a strong understanding of tenancy law and local housing issues.

Department Housing & Tenancy Management Role: Customer Partner/Housing Officer. Housing Officer – Bedford (MK40, MK41 & MK44). Housing Officer – Bedford (MK42, MK43 & MK44).

Housing Options Triage Officer to join their busy Housing Team in Braintree. This role involves delivering proactive housing advice and homelessness prevention support in alignment with current legislation and guidance. Candidates must have relevant experience and a good understanding of housing leg

Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcom

Career Choices Dewis Gyrfa Ltd in Liverpool is seeking a Tenancy Sustainment Officer to coordinate tenancy management and support residents effectively. The role involves ensuring fair access to housing and maintaining high standards of accommodation for vulnerable individuals.

We are looking for an enthusiastic Housing Development Officer to join our team on a permanent contract to help deliver our projects. For further information or an informal discussion please contact Lisa Otter, Housing Development Manager, lisa. Do you want to play a key part in delivering one of th

Park Avenue Recruitment is looking for a Private Sector Housing Administrator to join a Surrey-based Local Authority. The role involves managing HMO Licensing applications and providing administrative support to the housing team.

We’re recruiting for an experienced Enforcement Officer to join a busy Public Protection & Regulatory Services team within a South London local authority.

Loughborough Estate Management Board (LEMB) is a resident‑led housing management organisation delivering housing services on behalf of the local community. Position: Housing Services Officer. Housing Services Officer Requirements.

The role involves providing vital support for Housing Benefits and Council Tax, ensuring that residents receive their entitled assistance promptly.