About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.
Company Description House Of Willow Alexander is dedicated to empowering homeowners to live sustainably by offering reliable, high-quality home and garden solutions that simplify maintenance and reduce environmental impact. We aim to create a supportive community that makes sustainable living accessible, convenient, and purposeful for all. As part of our commitment to sustainability, we participate in the UN's Climate Neutral Now Initiative and offer carbon offsetting membership subscriptions. Job description Why work for Willow Alexander? Benefits · Free/discounted food · A company vehicle that is used in working hours · The ability to develop your career and progress · Uniform allowance · Exclusive discounts · The opportunity to be part of an ever-growing company Job Description Whilst we expand out into the world of cleaning the role will include 2 areas of work. The first being the cleaning work as described below... Clean, stock and supply designated facility areas. Carry out cleaning and detailed cleaning tasks in the south east London/Kent area. Carry out cleaning tasks in HQ. Maintaining a rota for clients. Delivery the best quality service to the customers. Communicating with the office and customers. The second side of the role will be organising HQ office Stock and maintain supplies. Completing any tasks as per the managers requests. Helping office manager to organise the office. Office/admin tasks. Desired knowledge, skills and qualifications · Knowledge of the cleaning industry / back-office side as well as field side · Previous role within the back-office of a cleaning company · Excellent organisation skills · Flexible attitude to work · Ability to learn and develop · Full UK driving licence is required · Ability to navigate a computer and software’s · Clean DBS is required. Job Type: Full-time Salary: 25,000-£28,000 per year Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Free parking Sick pay • Store discount Schedule: Monday to Friday Licence/Certification: Driving Licence (required) Work Location: In person