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Job Title: People Experience Officer Contract Type: Permanent Salary: £43,329.00 Per Annum (£47,889.00 is achieved after 12 successful performance in the role) Per Annum Working Hours: 35 hours per week Working Pattern: Monday to Friday, Hybrid Location: Speke, Liverpool \n If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. \n Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. \n The difference you will make as a People Experience Officer \n Reporting into the Head of People Experience, the Officer is an expert in a number of disciplines that include colleague engagement and experience, appreciation, voice, wellbeing and/or Equality, Diversity and Inclusion (EDI). The role would deliver against the people experience and engagement, and/or \wellbeing and EDI Objectives for the Group. Responsible for proactively designing, developing and implementing modern and innovative solutions, initiatives and frameworks to improve colleague experience and / or helping to ensure our workforce is reflective of the communities we serve. \n Passionate about people and culture change and responsible for supporting our people to embed our values and behaviours in all we do, helping to ensure Riverside as an employer of choice. \n About you \n We are looking for someone with: \n • Deep technical expert on either colleague experience and engagement and or EDI with proven track record in proactively and independently designing solutions and delivering initiatives that work, in area of expertise, in large, complex organisations. \n • A passion for and proven experience of driving employee engagement and behavioural and cultural change. \n • Knowledge of the Equality Act and proven track record of implementing diversity and equality best practice initiatives. Understanding and addressing barriers to equality, diversity and successfully advising and addressing related issues, whilst keeping organisation safe and legally compliant. \n Why Riverside? \n At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. \n We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. \n Working with us, you’ll enjoy: \n • Competitive pay & generous pension \n • 28 days holidays plus bank holidays \n • Flexible working options available \n • Investment in your learning, personal development and technology \n • A wide range of benefits \n Diversity and Inclusion at Riverside: \n We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. \n Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. \n Applications may close before the deadline, so please apply early to be considered. \n

Tenancy Sustainment Officer (Peripatetic Worker) Location: Bolton Salary: £27,085.50 per annum Job title: Peripatetic Worker A fulfilling and exciting opportunity available for a Peripatetic Worker to join our Association. The Peripatetic Worker will be based in our offices in Bolton. • Adullam Homes Housing Association Ltd supports vulnerable individuals and households., • We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role • To provide tailored person centred advice and assistance to service users to manage and sustain their tenancy in accordance with its terms and enabling them to live independently., • You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: • Salary up to £27,085.50 per annum dependent on experience for 37.5 hours,, • Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees), • Training and career advancement, • Discounted Goods and services, • Group Personal Pension Plan, • Access to Thrive app, • Access to Medicash, • Access to Blue Light Card, • Life Assurance (4x Basic annual salary from the start of employment), • Multidimensional wellbeing programmes and family-friendly policies for staff, • Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified. JBRP1_UKTJ

Tenancy Sustainment Officer Location: Bolton Salary: £27,085.50 per annum Job title: Tenancy Sustainment Officer A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Bolton. • Adullam Homes Housing Association Ltd supports vulnerable individuals and households., • We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role • This is a key post contributing to the delivery of Adullam's housing services to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service., • You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively., • You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties., • You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised., • You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents., • You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: • Salary £27,085.50 per annum dependent on experience for 37.5 hours per week on a Fixed-Term Contract until the end of June 2029,, • Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees), • Training and career advancement, • Discounted Goods and services, • Group Personal Pension Plan, • Access to Thrive app, • Access to Medicash, • Access to Blue Light Card, • Life Assurance (4x Basic annual salary from the start of employment), • Multidimensional wellbeing programmes and family-friendly policies for staff, • Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified. JBRP1_UKTJ

Neighbourhood Officer Salary - £34,997 - 37 hours Temporary Position Location - St Helens ENHANCED DBS NEEDED As a Neighbourhood Officer, you will play a vital role in providing a broad range of housing management services, focusing on all aspects of the tenant and landlord relationship. Key requi

Income Officer Location - Liverpool 6 months Temp Salary-£34,064 per annum About the Role We are looking for a proactive and customer-focused Income Officer to join our Income Services team. This role is responsible for maximising rental income through effective income collection, early intervention, tenancy sustainment, and customer support. You will manage a caseload of rent accounts, work closely with customers experiencing financial difficulties, and take appropriate action to recover arrears while helping customers access financial assistance and support services. The successful candidate will balance a firm but fair approach to income recovery with a commitment to delivering excellent customer service and sustaining tenancies. Key Responsibilities Manage a portfolio of rent accounts, ensuring income is collected in line with organisational targets and policies. Proactively identify and resolve rent arrears through early intervention and effective case management. Support customers to maximise their income by providing guidance on benefits, Universal Credit, debt management and financial inclusion. Assist customers with benefit applications and refer them to appropriate internal and external support agencies. Conduct home visits to engage with customers, investigate tenancy issues and agree sustainable repayment arrangements. Maintain accurate case records and ensure all customer interactions comply with policies, procedures and service standards. Take appropriate legal action where necessary, including preparing cases and representing the organisation at court hearings. Build positive working relationships with colleagues, local authorities, the Department for Work and Pensions (DWP), support agencies and other stakeholders. Contribute to neighbourhood management activities and deliver excellent customer service within local communities. Promote safeguarding by identifying and reporting concerns relating to vulnerable adults and children. Contribute to continuous improvement by sharing best practice and supporting colleagues through coaching and teamwork. Keep up to date with welfare reform, housing legislation and best practice within income management. Skills and Experience Experience in income management, rent recovery, debt collection or a similar customer-facing role. Experience managing complex caseloads and maintaining accurate records. Knowledge of welfare benefits, Universal Credit and income maximisation. Ability to build positive relationships with customers and partner organisations. Experience using a range of IT systems and case management software. CIH Level 3 qualification or willingness to work towards it. Knowledge of legal processes relating to rent arrears recovery and tenancy enforcement. Experience representing an organisation at court. Full UK driving licence. If you are interested in the above role please give me a call on 07897069130 or email your CV to INDC TPBN1_UKTJ

• Employer: Liverpool City Region Combined Authority, • Contract: Temporary, • Working Pattern: Flexible Hours/Full Time, • Hours: 35 hours per week., • DBS Check: No, • Closing Date: 30/10/2026 at 23:59, • Reference: LCRCA/26/346951 This is an internal secondment only. External applicants will not be considered. This role is a 12 month fixed term contract. About the Role This is an exciting opportunity for an experienced and strategic leader to take on a 12-month secondment as Lead Officer – Development, helping to shape the future of housing, transport and infrastructure investment across the Liverpool City Region. Reporting to the Head of Development, you will lead the Combined Authority's development functions, overseeing the creation and delivery of a robust pipeline of housing projects that support the region's long-term ambitions, coordinating with transport, investment and regeneration projects. You will play a key role in ensuring that investment decisions are evidence-based, deliver value for money and contribute to the sustainable growth of the city region. Working closely with senior leaders, local authorities, government partners and stakeholders across the organisation, you will lead the development of business cases in line with HM Treasury Green Book and TAG guidance, providing strategic advice and direction on major investment opportunities. As a member of the leadership team, you will provide visible and effective leadership, inspiring and developing high-performing teams, fostering collaboration across the organisation and ensuring that the Combined Authority continues to respond successfully to changing regional and national priorities. About the person We are looking for a confident and experienced leader with a strong track record of delivering complex infrastructure, transport, housing or place-based development programmes. You will bring experience of developing and managing successful business cases in line with HM Treasury Green Book and TAG guidance, alongside a strong understanding of project development, investment appraisal and strategic pipeline management. You will be able to translate complex information into clear recommendations and influence decision-making at the highest levels. An excellent communicator and relationship builder, you will have experience of working collaboratively across organisations and sectors, building strong partnerships and providing advice to senior leaders, elected members and external stakeholders. You will be an inspiring people leader who can motivate teams, manage performance effectively and create an environment that encourages innovation, continuous improvement and service excellence. The ability to balance competing priorities, work at pace and deliver high-quality outcomes in a complex and changing environment is essential. Most importantly, you will share our commitment to delivering positive outcomes for communities across the Liverpool City Region and be passionate about helping shape the region's future through transformational investment and development. 1) To commission, interpret, and use data research to develop a sophisticated understanding of the challenges and opportunities the city region faces and the best approach to improving the housing offer. 2) To work closely with project sponsors across the city region to plan, resource and fund projects and programmes to succeed, through constructive challenge, utilisation of industry best practice, alignment to the Green Book, and portfolio-level assessment of the activity taking place in the city region to deliver efficiencies, provide consistency and improve collaboration 3) To work with teams in central government departments (including MHCLG, Department for Transport and HM Treasury) to partner, fund, or devolve powers to enable us to deliver on our priorities. The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year. The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind. • Local Government Pension Scheme contributions between 5.5% and 12.5%, • Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days, • Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner, • Flexible and hybrid working, • 24/7 access to Employee Assistance Programme for you and your family and Free counselling service, • Automatic enrolment to our Westfield Health Programme, • Corporate discounts at council-owned gyms, • Bike to Work Scheme, • Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background,are care experienced (whether through foster care, residential care, supported living, kinship care, live-in care, home care or adoption),are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities. To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above. Applications that do not include this evidence will not be considered under the guaranteed interview schemes. The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. #J-18808-Ljbffr

Liverpool City Region Combined Authority is seeking an experienced leader for a 12-month secondment as Lead Officer – Development. The role focuses on shaping housing, transport and infrastructure investment across the region, reporting to the Head of Development and coordinating with cross-sector partners to deliver a robust project pipeline. You will develop business cases in line with HM Treasury Green Book and TAG guidance, provide strategic advice on major opportunities, and lead #J-18808-Ljbffr

A local health organization in Liverpool seeks a Principal Environmental Health Officer to lead a team committed to meeting corporate priorities and statutory requirements. The ideal candidate will have significant experience in managing teams across environmental health areas such as food safety and housing. Strong communication and organizational skills are essential, as the role offers a supportive team environment and opportunities for career progression. #J-18808-Ljbffr

You will manage housing growth and housing led regeneration projects, with a particular responsibility for ensuring housing needs are met through housing developed by Registered Social Landlords operating in the borough. This role suits someone who is passionate about housing growth and regeneration

You will manage housing growth and housing led regeneration projects, with a particular responsibility for ensuring housing needs are met through housing developed by Registered Social Landlords operating in the borough. Working with the Liverpool City Region Combined Authority, Homes England, Regis

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.