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The London Borough of Croydon is seeking a Senior Residential Licensing Officer to provide technical leadership and oversight of residential licensing schemes. The role supports Selective Licensing, Additional HMO Licensing and Mandatory HMO Licensing, ensuring compliance with legislative requirements. Ideal candidates will have extensive experience in housing regulation, strong stakeholder skills, and a track record of delivering licensing decisions with accuracy and rigour. #J-18808-Ljbffr

Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. • Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing., • Review and manage complex or escalated licensing cases., • Support statutory decision-making processes and licence determinations., • Provide guidance and support to licensing officers and other members of the licensing team., • Undertake quality assurance of licensing decisions, documentation and case records., • Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral., • Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams., • Monitor inspection outcomes and ensure appropriate follow-up actions are completed., • Liaise with landlords, managing agents and other stakeholders on complex licensing matters., • Support landlord engagement activities, including forums, guidance sessions and promotional initiatives., • Contribute to the development and improvement of licensing procedures, guidance and operational processes., • Monitor workloads, case progression and emerging operational risks., • Work closely with contract management colleagues to identify and address quality, performance or compliance issues., • Support the continuous improvement of the licensing service., • Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field., • Strong working knowledge of the Housing Act 2004 and residential property licensing legislation., • Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing., • Experience reviewing complex licensing cases and supporting regulatory decision-making., • Experience of property inspections, housing standards or compliance activity., • Experience providing technical guidance, mentoring or supervising colleagues., • Excellent stakeholder management and communication skills., • Previous local government or regulatory services experience., • Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms., • Operate effectively in a fast-paced environment., • Quickly become productive with minimal supervision., • Work collaboratively with internal teams and external delivery partners., • Demonstrate excellent attention to detail and sound judgement., • Maintain accurate records and robust audit trails., • Manage competing priorities and deadlines., • Communicate confidently with landlords, residents, colleagues and stakeholders., • Work effectively with digital case management systems. This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings The Adecco Group UK & Ireland is an Equal Opportunities Employer. #J-18808-Ljbffr

Resident Liaison Officer (RLO) - Green Energy & Retrofit Resident Liaison Officer | Tenant Liaison | Social Housing | SHDF Retrofit | Energy Efficiency Job Title:. Resident Liaison Officer (RLO) - Social Housing Decarbonisation. This isn't just about managing schedules—it's about helping local res

Experienced Reviews Officer ready for your next role? A local authority in the South West of England is seeking an experienced Reviews Officer to support their service for an initial 3 months, focusing on statutory reviews across both allocations and homelessness functions. What you'll be doing: Completing Part 6 reviews relating to housing allocations and the housing register Undertaking Part 7 homelessness reviews, including S202 reviews Producing clear, legally robust review decisions in line with legislation and guidance Managing a high-volume caseload to agreed timescales What you'll need: Recent local authority experience as a Reviews Officer Essential experience completing Part 6 and Part 7 reviews If you'd like to put your Reviews skills to work, please send your CV to (url removed) with your experience in reviews clearly presented

4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents’ homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups and customer needs assessments. Supporting the handover of regeneration properties. Managing resident enquiries, cases and housing-related issues through to resolution. Investigating and resolving complaints, ensuring appropriate actions are completed. Supporting residents across blocks or estates when services are disrupted and helping coordinate the restoration of services. Organising and delivering estate events and resident engagement activities. Coordinating responses to customers by working closely with the Neighbourhood Response, Customer Service and Clarion Response teams. Supporting vulnerable residents, identifying their needs and ensuring appropriate support is provided. Working collaboratively with internal departments and external partners to resolve complex issues. Managing competing priorities while maintaining a high standard of customer service. ESSENTIAL REQUIREMENTS INCLUDE: An experienced Housing Officer with a strong understanding of housing management and tenancy services. You are likely to have experience in: Tenancy management and housing services. Neighbourhood management. Managing a varied housing caseload. Dealing with resident enquiries and complaints. Customer engagement and community-based housing services. Working collaboratively with different teams to resolve issues. Managing projects and taking ownership of cases from start to finish. You will be a confident communicator who can build positive relationships with residents and colleagues. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Job Title: Property Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Daily rate £261.30 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is implementing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. To support the mobilisation and operation of this important service, we are seeking an experienced Property Licensing Officer (Case Review) to join the retained Council team. This role will focus on reviewing and assuring residential property licence applications and cases processed by the Council's delivery partner, ensuring all applications are complete, appropriately evidenced and ready for statutory determination. Key Responsibilities Review licence applications and recommendations submitted by the delivery partner. Assess supporting information, documentation and evidence to ensure compliance with licensing requirements. Review applicant, proposed licence holder and property details to support statutory licensing decisions. Consider fit and proper person information and other relevant licensing criteria. Identify incomplete, inconsistent or complex cases and return or escalate them as required. Review cases requiring additional information, clarification or investigation. Prepare cases for licence determination and support the issuing of draft and final licences. Review proposed licence conditions and identify cases requiring additional or specific conditions. Maintain accurate case records and audit trails. Liaise with the delivery partner to resolve case issues and improve submission quality. Escalate potential non-compliance, suspected unlicensed properties or enforcement concerns. Manage variations, changes of circumstances and other licensing casework. Contribute to quality assurance and performance monitoring activities. About You We are looking for candidates who can quickly become operational within a fast-paced environment and demonstrate strong analytical and case management skills. Essential Skills & Experience Experience within property licensing, housing, regulatory services or similar casework. Experience reviewing and determining complex applications or regulatory cases. Strong analytical skills and attention to detail. Experience working with high-volume case management systems. Ability to interpret legislation, policies, procedures and supporting evidence. Excellent written communication and record-keeping skills. Ability to manage competing priorities and deadlines. Strong organisational skills and sound professional judgement. Desirable Knowledge of the Housing Act 2004 and residential property licensing. Previous experience within a local authority environment. Experience within private sector housing regulation or property licensing services. What We Offer Opportunity to support the delivery of a major residential property licensing programme. Hybrid working arrangements. Fast-paced and rewarding public sector environment. Potential for assignment extension subject to business requirements and performance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Resident Liaison Officer (RLO) – Green Energy & Retrofit Resident Liaison Officer | Tenant Liaison | Social Housing | SHDF Retrofit | Energy Efficiency Job Title: Resident Liaison Officer (RLO) – Social Housing Decarbonisation Location: Mitcham, South London (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract Hours: Monday to Friday, Standard Day Shift (37.5 – 40 hours per week) Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Looking for an RLO role where your hard work is genuinely appreciated, your day flies by, and you get to make a tangible difference in people's lives We are hiring a dedicated Resident Liaison Officer to join a supportive, forward-thinking site team delivering a flagship Social Housing Decarbonisation Fund (SHDF) retrofit project in Mitcham. This isn't just about managing schedules—it's about helping local residents transform their living spaces into warm, energy-efficient homes while working alongside a contractor that values its people. Why You’ll Love Working Here: Top-Tier Earnings: Competitive pay at £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with hassle-free weekly payments. Make a Real Impact: Be the friendly face behind life-changing green upgrades (EWI, insulation, and ventilation) that slash energy bills for local families. Great Work-Life Balance: Enjoy predictable, stable Monday-to-Friday day shifts—no weekend work or late-night calls. Supportive Environment: Join an energetic site management team that actually listens, backs you up on difficult access days, and respects your expertise on the ground. What You’ll Be Doing: Being the Friendly Face on Site: Conduct warm, informative pre-start home visits to walk residents through upcoming energy upgrades and answer their questions with confidence. Keeping the Wheels Turning: Work hand-in-hand with site supervisors and specialist sub-contractors to schedule property access smoothly and keep project timelines on track. Problem Solving with Heart: Support vulnerable residents through short-term disruption, de-escalating concerns before they turn into complaints, and finding smart solutions that keep everyone happy. Celebrating Handovers: Take pride in guiding tenants through final sign-offs, collecting positive customer satisfaction feedback, and seeing the finished transformation firsthand. What We’re Looking For: Proven RLO / TLO Experience: Prior experience in social housing or local authority maintenance/retrofit projects where you've proven your ability to handle resident communications. Natural People Skills: High empathy, fantastic listening skills, and a calm, positive attitude that puts residents at ease instantly. Driver: A valid Full UK Driving Licence and access to your own vehicle for moving around the local Mitcham patch. Organization: Comfort keeping accurate communication logs and managing daily appointments efficiently. Ready to Join the Team If you're an experienced Resident Liaison Officer ready for a rewarding contract in Mitcham with a team that has your back, hit APPLY NOW with your updated CV for an immediate call back! Keywords: Resident Liaison Officer, Tenant Liaison Officer, RLO, TLO, Customer Liaison Officer, Social Housing, SHDF, Retrofit, Decarbonisation, EWI, External Wall Insulation, PAS 2035, Housing Association, Council

Job Title: Senior Residential Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Tenancy Services officer This is a dynamic role; you'll be helping deliver improved responsive services to our customers, dealing with many different types of projects, seeing them through to conclusion and often helping customers who may be vulnerable. Today you could be participating in the sign up and needs assessment of customers, at the handover of Regeneration properties, ensuring a complaint is resolved, or working with a whole block to support customers whilst services are restored; tomorrow you could be delivering an estate event or facilitating and co-ordinating responses to customers, by working with the Neighbourhood Response team, Customer Service team. We can support regular home working, with attendance at offices and residents' homes as and when required. You will report into the Assistant Head of Housing and be part of an amazing, close-knit team, who all have the customer at the heart of what they do. £28 Umbrella

I am working with a council in the South West that are looking for an experienced housing professional to join their Environmental Health team and help deliver a vital frontline service, supporting residents and improving housing standards across the community. As the Interim Private Sector Housing Officer, you'll play a key role in ensuring residents have access to safe, healthy and well-managed homes. Working as part of a supportive team, you'll help deliver a responsive housing service at a busy time following the introduction of the Renters' Rights Act. Key Responsibilities: • Investigate housing complaints and carry out HHSRS inspections., • Enforce housing legislation through informal and formal action., • Inspect private rented properties for compliance with housing standards., • Advise tenants, landlords, and other stakeholders., • Prepare enforcement notices and maintain accurate case records., • Support HMO licensing and regulatory compliance., • Work with partners to improve housing conditions and protect residents. About you: The ideal candidate will bring: • Experience in Private Sector Housing, Environmental Health, and working in Local Government., • Sound knowledge of housing legislation and the HHSRS., • Practical experience in carrying out inspections for both disrepair and property licensing, • Experience in report writing and enforcement of Housing Act 2004., • Able to build effective relationships with tenants, landlords, and partners., • Well-organised, with the ability to manage a varied caseload and meet deadlines

Repairs Officer - Initial contract until March 2027 This role is ideal for someone with strong administrative skills, a customer focused mindset, and the ability to thrive in a fast paced environment. Key Responsibilities: • Act as the first point of contact for residents and contractors, ensuring timely and professional communication., • Schedule and monitor repair works, liaising with contractors to meet service level agreements., • Provide comprehensive administrative support including data entry, document management, and invoice processing., • Maintain property databases and assist with survey scheduling and resident satisfaction surveys., • Collaborate with internal teams and external partners to deliver a joined-up service. What We’re Looking For: • Previous housing / property services experience., • Excellent organisation and communication skills., • Strong IT proficiency, particularly in Microsoft Office., • Ability to manage competing priorities and work independently or as part of a team. If you’re ready to make a meaningful impact in a resident focused role, we’d love to hear from you. Apply today to be considered for a face to face interview week commencing 7th September

Job Title: Compliance Business Support Officer Location: Croydon - Hybrid working, 2 days Office / 3 days remote Hourly rate £17.59 PAYE / £23.24 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Make a Difference in Housing Safety & Compliance Are you highly organised, detail-driven, and passionate about delivering excellent support services? Join our Compliance Team and play a vital role in ensuring the safety and regulatory compliance of housing services. The Role As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety. You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly. Key Responsibilities ✔️ Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly ✔️ Review and verify compliance certificates for accuracy, completeness, and statutory validity ✔️ Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works ✔️ Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures ✔️ Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting ✔️ Monitor performance data and support service improvement and business intelligence activities ✔️ Ensure audit readiness with thorough and compliant record keeping at all times What We're Looking For ✅ Strong attention to detail and organisational skills ✅ Experience in administration, compliance, or housing/property services (desirable) ✅ Ability to manage multiple tasks and meet deadlines ✅ Excellent communication skills with a customer-focused approach ✅ Confidence working with systems, data, and financial processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

ROLE OVERVIEW We are currently supporting a Hertfordshire local authority with the appointment of a Private Rented Sector (PRS) Officer to help prevent and relieve homelessness by increasing access to good-quality private rented accommodation, supporting tenants and landlords, and maximising the supply of PRS housing available to households in housing need. This role sits within the Council's Housing Options service and works closely with colleagues across homelessness prevention, housing benefits and tenancy sustainment teams to deliver positive outcomes for residents while building strong, lasting relationships with private landlords and letting agents across the district. THE ROLE • Proactively develop and maintain positive working relationships with private landlords and letting agents to increase the supply of good-quality private rented homes available to the Council., • Source suitable, affordable private rented accommodation to prevent homelessness and discharge the Council's statutory homelessness duties under the Housing Act 1996 and Homelessness Reduction Act 2017., • Deliver a tenancy sustainment service to private sector tenants and landlords at risk of homelessness, including those assisted through Rent in Advance and Deposit Guarantee schemes., • Provide advice, mediation and support to tenants and landlords regarding rent arrears and welfare benefit changes, including Universal Credit, to prevent unnecessary evictions., • Negotiate rents and tenancy terms with landlords and agents, securing accommodation at Local Housing Allowance (LHA) rate or as close to it as possible., • Investigate and resolve claims against Deposit Guarantee schemes, including property inspections where required., • Advise on the validity of notices served on tenants and take a proactive role in resolving the underlying causes of eviction risk., • Liaise with the Council's Housing Benefit team and other internal services to resolve issues affecting tenancy sustainment., • Work with vulnerable households, identifying and responding appropriately to safeguarding, support and equalities needs., • Support initiatives and incentive schemes designed to attract new landlords and increase the supply and standard of private rented accommodation in the district., • Maintain accurate case records and contribute to performance reporting on PRS supply, tenancy sustainment and homelessness prevention outcomes. KEY REQUIREMENTS • Experience working within housing, homelessness or private rented sector services, ideally within a local authority setting., • Strong working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017, and their application to PRS access and homelessness prevention., • Experience negotiating with landlords and letting agents, with a proven ability to secure and sustain private rented tenancies., • Understanding of welfare benefits, including Universal Credit and Local Housing Allowance, and their impact on tenancy sustainment., • Experience providing mediation and advice to tenants and landlords to prevent homelessness and resolve disputes., • Confident supporting vulnerable households, with an awareness of safeguarding responsibilities and equalities considerations., • Strong relationship-building, negotiation and communication skills., • Excellent case management, organisational and record-keeping skills, with the ability to manage a busy and varied caseload., • Experience of housing management systems and general IT proficiency, including MS Office. ADDITIONAL INFORMATION Experience of PRS access or referral platforms (such as Home Connections) is desirable but not essential. This role may require occasional travel within the district for landlord meetings and property visits

Housing & Support Officer Wallington (SM6) Support Part time Housing & Support Officer - Sutton & Epsom Make a real difference to vulnerable people's lives every single day. Help Transform clients build independence and daily living skills whilst developing your career in a truly fulfilling role. No previous experience needed - full training provided. What you'll be doing You'll work as part of a supportive team, empowering clients to resolve problems and reach positive outcomes. You'll help clients meet their personalised support plans and access local community services. Your housing management duties will include rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. Every day is different in this varied and fulfilling role. Salary: £18,162 per annum (£28,000 FTE) Location: Sutton & Epsom Team based in Wallington Hours: 24 hrs per week About you We're looking for someone who has: Ability to develop non-judgmental professional relationships with clients Basic numeracy and written communication skills in Maths and English GCSE/level 4 or above or equivalent The ability to communicate well with clients, peers and other agencies The ability to work effectively as part of a team The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services Computer literacy (Excel, Word, Outlook and the Internet) Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great and include 18 days annual leave per annum, plus bank holiday An additional 1 day (pro rata) wellbeing day per annum The opportunity to buy or sell up to five days annual leave per holiday year Access to our benefits platform for a wide range of discounts on everyday spends Life assurance cover Training and development opportunities Employee assistance programme Interest-free staff loans Cycle to Work Scheme Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. Ready to transform lives whilst building your own rewarding career? Apply now and start making a difference. REF-(Apply online only)

Overview We are currently working in partnership with a Local Authority in the South West to recruit an experienced Private Sector Housing Officer on an initial 6-month contract. This role sits within a busy enforcement team, with a strong focus on identifying and tackling unauthorised HMOs across the borough. Key Responsibilities • Leading on investigations into suspected unlicensed and unauthorised HMOs, • Conducting inspections of HMO properties to assess compliance with current legislation, • Gathering evidence and building robust cases to support enforcement action, • Serving statutory notices and progressing enforcement action where required, • Responding to complaints relating to housing conditions within the private rented sector, • Liaising with landlords, tenants, and other stakeholders to achieve compliance, • Managing a caseload of complex investigations and maintaining accurate records Requirements • Proven experience working within Private Sector Housing, with a strong focus on HMO enforcement, • In-depth knowledge of HMO licensing, housing legislation, and enforcement processes, • Experience investigating unauthorised or non-compliant HMOs, • Ability to work independently, managing complex cases from start to finish, • Strong written and verbal communication skills Purpose of the Role As a Private Sector Housing Officer, you will play a key role in identifying and addressing unlicensed and substandard HMOs, ensuring landlords meet their legal responsibilities. Your work will directly contribute to improving housing conditions, protecting tenants, and supporting the council’s wider regulatory objectives within the private rented sector

Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Croydon Rate: £20 - £25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities • Provide high-quality administrative and customer service support within the Property Services team., • Raise works orders for repairs and pest control., • Schedule repair works according to priority and workstream., • Liaise with contractors daily regarding work in progress and outstanding works., • Monitor jeopardy reports and help ensure repairs are completed within agreed service levels., • Manage work in progress to improve customer satisfaction and achieve a first-time-right approach., • Monitor and respond to CRM cases and calls within agreed timescales., • Act as a first point of contact for residents, contractors and external organisations., • Maintain accurate records, data and electronic filing systems., • Assist with contractor invoice processing., • Support the maintenance and updating of stock condition databases., • Arrange surveyor inspections and carry out resident satisfaction surveys., • Assist with correspondence, telephone enquiries and general administration., • Provide administrative or reception cover when required., • Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service., • Support the management and resolution of complaints in a professional and collaborative manner., • Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: • Strong organisational skills and the ability to manage your own workload., • Excellent written and verbal communication skills., • Good literacy, numeracy and IT skills., • The ability to work effectively under pressure and adapt to changing priorities., • A proactive approach, with the confidence to work independently as well as within a team., • Strong attention to detail and accurate administrative skills., • A professional, friendly and collaborative approach., • A commitment to equality, diversity and inclusion., • Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience • Previous experience working within a housing, property services or repairs environment., • Experience providing high-quality administrative support to a team., • Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment

I’m currently recruiting for an experienced Temporary Accommodation Officer to join a Local Authority in the South West on a long-term interim basis. This is a great opportunity for someone with a background in temporary accommodation, homelessness, housing options or housing management who is confident managing both residents and properties. You’ll take responsibility for a portfolio of temporary accommodation, working closely with homeless households, landlords, accommodation providers and internal housing teams. The role covers the full range of day-to-day issues, from placements and tenancy management to arrears, repairs, inspections and void management. Rate: £27 - £34 Contract: Interim / Temporary Duration: Long-term opportunity Location: South West Working pattern: Hybrid – 3 days site-based What you'll be responsible for • Managing a portfolio of temporary accommodation and ensuring properties remain occupied, suitable and well maintained., • Arranging placements for households presenting as homeless and ensuring residents receive the appropriate information when moving into accommodation., • Managing day-to-day tenancy and licence matters, including breaches, arrears and tenancy changes., • Monitoring voids and occupancy levels, with a focus on reducing empty accommodation and associated costs., • Carrying out property inspections and resident visits to identify any issues and ensure accommodation meets required standards., • Coordinating repairs and maintenance with landlords, contractors and accommodation providers., • Maintaining effective relationships with private landlords and temporary accommodation suppliers., • Dealing with resident complaints, neighbour disputes and more complex housing issues., • Taking action where tenancy or licence conditions are breached, including supporting Notices to Quit and legal proceedings where required., • Supporting vulnerable residents with access to housing advice, benefits, employment and other relevant services., • Managing households leaving temporary accommodation and dealing with abandoned belongings where necessary., • Keeping property, resident and financial records accurate and up to date., • Monitoring temporary accommodation expenditure and producing KPIs and performance reports., • Using Excel and Power BI to analyse occupancy, financial and performance information., • Working with colleagues across housing and partner agencies to ensure homelessness duties are delivered effectively., • Ensuring all activity complies with relevant housing and homelessness legislation, statutory guidance and health & safety requirements. Who I'm looking for I'm particularly interested in candidates who have worked in Temporary Accommodation, Housing Options, Homelessness or Housing Management. You don't necessarily need to have the exact job title of Temporary Accommodation Officer. Relevant experience could include: Housing Officer | Housing Options Officer | Homelessness Officer | Temporary Accommodation Officer | Housing Management Officer | Tenancy Officer | Homelessness Prevention Officer You'll ideally have experience dealing with: • Homeless or vulnerable households, • Tenancy and licence management, • Rent arrears and rent collection, • Temporary accommodation or property management, • Voids and lettings, • Repairs and property inspections, • Landlord and contractor liaison, • Resident complaints and complex cases, • Housing and homelessness legislation, • KPIs and performance reporting You'll need to be confident dealing with a busy workload, able to manage your own caseload and comfortable communicating with residents, landlords and other professionals. Strong Excel skills are required, while Power BI experience would be an advantage

Premises Officer Location: Croydon (Bardsley Court, Claremont Court and Garden Court) Shift Pattern: Monday-Friday, 9am – 2.30pm, 27.5 hours per week Job Type: Fixed Term Contract for 6 months Salary: £15.65 per hour (rising to £16.19 per hour after a successful probation of 5 months) Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services. We are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive homes. We aim to provide an inclusive and diverse working environment where people are at the heart of everything they do. We are looking for a reliable, practical and tenant-focused Premises Officer to help provide clean, safe and well-maintained environments across our care schemes, Bardsley Court, Claremont Court and Garden Court. In this varied role, you will deliver cleaning and caretaking services, support day-to-day site operations, respond to tenant queries, liaise with colleagues and contractors, and help ensure that communal areas, grounds, refuse areas and site records are maintained to a high standard. You will also provide day-to-day supervision for the Cleaner at Garden Court, helping to maintain standards, support development and ensure relevant health and safety and operational procedures are followed. What you'll be doing Provide cleaning and general caretaking services across the three sites. Help keep premises, equipment, furnishings, grounds, refuse areas and planted areas clean, safe and well maintained. Monitor and report repairs, pest control issues, risks, incidents and other matters requiring follow-up. Act as a helpful point of contact for tenants, contractors, colleagues and visitors. Support safe access to premises, including helping with gritting and clearing paths in freezing weather where required. Maintain stock of cleaning materials and consumables, ensuring safe storage and compliance with COSHH requirements Keep relevant site records, logbooks and health and safety checks up to date. Person specification Experience of working in a cleaning, caretaking or similar premises-based environment. A caring, customer-focused approach and the ability to deal sensitively and helpfully with tenant queries. Good communication skills and the ability to work effectively with tenants, colleagues, contractors and other stakeholders. Strong attention to detail, reliability and an organised approach to managing time, priorities and resources. Experience of supervising staff, contractors or service providers, or a willingness to learn. IOSH Health and Safety and First Aid qualifications, or willingness to undertake relevant training. Benefits Paid annual leave Comprehensive training programme Company pension Employee Excellence Referral programme Free Onsite Parking Healthcare Cash Back Plan up to £1,300 per year (available after successful completion of probation) Employee Recognition Scheme All applicants must have a genuine caring and sensitive personality and the ability to demonstrate compassion and empathy to caring for older people. An Enhanced Disclosure and Barring Service check will be required. Eldon Housing is committed to Equality and Diversity; we therefore encourage those applicants who are considered disproportionate because of a protected characteristic. However, appointment will be based on merit and suitability to the role. Upon receipt of your application, we will process your data for recruitment purposes only

Under-Occupation Officer Croydon, CR0 1EA, Hybrid Working (3 Days Office / 2 Days Remote) ⏰ 36 Hours per Week, Monday to Friday 3-Month Contract (Potential for Extension) £18.92 per hour PAYE About the Role We are seeking an experienced and customer-focused Under-Occupation Officer to join a busy Housing Needs and Assessments team. This is an exciting opportunity to play a key role in helping residents access more suitable housing, making best use of available housing stock, and supporting under-occupying households to move into appropriately sized accommodation. You will work closely with tenants, housing partners, local authorities, and internal stakeholders to deliver effective housing solutions and improve outcomes for residents. Key Responsibilities Provide advice, guidance and practical support to under-occupying households looking to move to more suitable accommodation. Manage a caseload of residents, undertaking assessments, home visits, risk assessments and support plans. Promote housing mobility initiatives, including mutual exchanges and other rehousing schemes. Organise and support promotional events, open days and outreach activities. Liaise with housing associations, local authorities, landlords, contractors and support agencies to facilitate successful moves. Maintain accurate case records, reports and service databases. Respond to enquiries from residents, councillors, partner organisations and other stakeholders. Assist in the development and implementation of housing initiatives, policies and procedures. Monitor expenditure associated with the scheme and support project work as required. Deliver presentations, briefings and reports to a range of audiences. Essential Knowledge & Experience Knowledge of Housing Allocations processes and housing mobility schemes. Experience working with members of the public in a customer-facing environment. Understanding of working within budgetary constraints. Experience managing a varied workload and meeting performance targets. Essential Skills Excellent verbal and written communication skills with the ability to communicate clearly and effectively. Strong organisational and planning skills. Ability to build positive relationships with residents, colleagues and external partners. Problem-solving and customer service skills. Ability to work independently and prioritise competing demands. Flexible and adaptable approach to changing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Register & Advice Officer Location: Croydon, CR0 1EA (Hybrid Working) Contract: 3 Month Temporary Assignment (Possible Extension) Hours: 36 hours per week, Monday to Friday Pay Rate: £21.41 per hour PAYE Office Attendance: 3 days office-based, 2 days remote working Are you experienced in housing needs, allocations, housing register assessments, or housing advice? We are recruiting for a Housing Register & Advice Officer to join a busy Housing Needs team, supporting residents by assessing housing applications, providing expert housing advice, and ensuring fair access to social housing opportunities. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality customer service and supporting vulnerable residents through complex housing issues. The Role As a Housing Register & Advice Officer, you will be responsible for assessing applications to the housing register, determining eligibility and priority in line with housing legislation and allocation policies, and providing comprehensive housing advice to residents. Key responsibilities include: Assessing housing register applications and determining eligibility, priority, and banding. Verifying applications through evidence gathering, records checks, and liaison with internal and external partners. Providing housing advice and guidance to applicants, helping them understand their housing options and prospects. Managing medical priority assessments and coordinating relevant supporting evidence. Maintaining accurate case records and ensuring compliance with policies, procedures, and legislation. Responding to enquiries from residents, advocates, councillors, and MPs within agreed timescales. Identifying safeguarding and child protection concerns and making appropriate referrals. Working collaboratively with housing providers, support agencies, and council departments to achieve positive outcomes for residents. Promoting alternative housing solutions, mobility schemes, and home ownership initiatives where appropriate.Essential Requirements We are seeking candidates who can demonstrate: Good knowledge of social housing, housing allocations, homelessness legislation, and housing register processes. Experience assessing housing applications or working within a housing needs, allocations, homelessness, or housing advice environment. Strong customer service skills with the ability to explain complex housing matters clearly and sensitively. Demonstrable empathy and commitment to supporting vulnerable residents. Ability to make sound, evidence-based decisions whilst applying legislation, policy, and procedural guidance accurately. Excellent organisational skills with the ability to manage a high-volume caseload and competing priorities. Strong written communication skills, including drafting professional correspondence, reports, and case notes. High levels of accuracy and attention to detail. Experience working collaboratively with internal teams and external partners. Resilience and professionalism when dealing with challenging situations. Good IT skills, including experience using case management systems, databases, and Microsoft Office applications. Ability to prioritise work effectively and meet deadlines.What's on Offer? £16.36 per hour PAYE Hybrid working arrangement (3 days office / 2 days remote) 36-hour working week, Monday to Friday Initial 3-month contract with potential extension Opportunity to make a genuine difference to residents facing housing challengesIf you have experience within Housing Needs, Allocations, Homelessness Prevention, Housing Advice, or Housing Register services and are looking for your next opportunity, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Administration Support Worker Location: Sutton / Epsom offices Salary: £27,500 pa + benefits Hours: 37 hours, Monday – Friday Contract: Full time Join our mission to transform lives through housing and support This isn't your typical admin role. You'll use your skills to directly impact the lives of over 110 vulnerable clients, from people with mental health challenges to asylum seekers finding their feet in the UK. What You'll Be Doing You'll be the backbone of our housing and support team, ensuring everything runs smoothly for clients who need it most. Monitor client rent accounts and financial records Complete health and safety checks of our properties Manage petty cash and compile correspondence Support the team with day-to-day administration Help maintain our efficient and friendly service Essential Requirements It is essential you have a full, valid driving licence, and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. Why Work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. Our benefits include: 28 days annual leave per annum, plus bank holidays An additional 1 day per annum wellbeing day The opportunity to buy or sell up to five days annual leave per holiday year Access to our benefits platform for a wide range of discounts on everyday spends Life assurance cover Training and development opportunities Employee assistance programme Other Things You Need to Know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. Ready to make a real difference? Apply now and help us transform lives. You may have experience in the following: Administrator, Administration Assistant, Admin Assistant, Office Administrator, Housing Administrator, Housing Support Administrator, Housing Assistant, Property Administrator, Rent Administrator, Team Administrator, Business Support Officer, etc