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Resident Liaison Officer Location: North West London Contract: Temporary - Maternity Cover Rate: £23.00 per hour Umbrella Working Pattern: Hybrid - Office & Site Based About the Role We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a property services team in North West London on a temporary maternity cover contract. The successful candidate will be responsible for maintaining strong relationships with residents throughout repair and maintenance works, ensuring they are kept fully informed and supported throughout the process. You will work closely with internal teams and other stakeholders to ensure repairs are delivered effectively and residents receive a consistent, high-quality service. Key Responsibilities Act as the main point of contact for residents throughout repair and maintenance works. Maintain positive and professional relationships with residents, helping to build trust and confidence. Keep residents informed of repair progress, timescales and any changes to planned works. Respond promptly and professionally to resident enquiries via telephone and email. Prepare clear, accurate reports and maintain appropriate records. Liaise closely with colleagues across the workstream and wider business to ensure a coordinated approach. Raise and process orders where required. Manage correspondence and general administrative duties associated with the workstream. Identify and escalate any resident concerns or issues appropriately. Ensure service commitments are delivered consistently and contribute to improved customer satisfaction. Attend site visits and resident meetings as required. About You Previous experience working as a Resident Liaison Officer, ideally within social housing, property services, repairs or maintenance. Strong customer service and communication skills. Confident dealing directly with residents and managing potentially challenging conversations. Excellent written and verbal communication skills. Strong organisational and administrative skills. Ability to prepare accurate reports and maintain clear records. Good IT skills, including Microsoft Office. Ability to work effectively both independently and as part of a wider team. Full UK driving licence and access to your own vehicle. Willingness to work across both office and site environments.Business mileage will be reimbursed in line with company policy for required site visits

Resident Liaison Officer - Social Housing Planned Works Based in High Wycombe, Rickmansworth and Chelmsford Full time, temp to perm £22 per hour plus van + fuel card We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in High Wycombe, Rickmansworth and Chelmsford. This role is a ongoing temporary position for 6 months minimum. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now! TPBN1_UKTJ

Howells Solutions Limited is seeking a Resident Liaison Officer to support a Social Housing planned works programme in Northolt. The role focuses on building positive relationships with residents, providing information during refurbishment and major works, and addressing complaints promptly.

Chime Housing is seeking a Complaints Resolution Officer to join the Complaints Team. You will investigate complaints, engage with customers, and ensure fair, timely responses in line with the Housing Ombudsman's guidelines.

We are recruiting a Complaints Resolution Officer to join the Complaints Team and provide excellent customer service, liaise with customers and investigate complaints in line with the Housing Ombudsman's Complaint Handling Code. An understanding of the principles of fair complaint handling and the i

Chime Housing in Watford is seeking a Customer Service Officer on a 14-month fixed term contract. You will be the voice and face of the organisation, delivering high-quality customer service and managing enquiries across multiple channels. As part of the Customer Service Team, you’ll handle repair

Novus Property Solutions is seeking a Contract Liaison Officer to support sites in Rickmansworth and surrounding areas, based from the Basingstoke office.The role is a fixed-term contract until March 2027, typically 37.You will act as the primary liaison between customers, clients and communities, d

Housing Register Officer West London area 6-month temporary contract Competitive rates Hybrid 2-3 days a week in the office As the successful candidate, you will provide a comprehensive housing assessment and advice function to people in housing need by: Carrying out detailed assessments of those a

Housing Officer Temporary, 8-12 weeks+ £27 Umbrella Essex Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis for 8-12 weeks, to join an organisation based in Essex. Duties of the Housing Officer role will include, but is not limited to: Manage tenancy rel

You may have experience in the following: Housing Support Officer, Support Worker, Housing Officer, Tenancy Support Worker, Homelessness Support Worker, Community Support Officer, Case Worker, Housing First Worker, Outreach Worker, Substance Misuse Support Worker, etc. Housing & Support Officer –

Eden Brown are seeking a highly experienced Housing Officer on a 3 month contract situated in Manchester.

What you'll bring Experience delivering servicing and compliance programmes with cyclical maintenance contracts in a housing association or local authority Experience in property maintenance, either client side or contractor side A thorough understanding of registered landlord responsibilities for s

First 2 weeks training requires full office attendance; then hybrid working (approx.Training may be ongoing and travel to other locations may be required.DBS clearance is required (Costs covered by the hiring process).Assignment runs until 31/03/27 with possibility of extension *.

At Black Country Housing Group (BCHG), our purpose is to change lives and strengthen communities.

Housing Complaints Officer - Stage 1. Housing Complaints Officer - Stage 1. Support Housing Ombudsman enquiries, FOI requests and Member enquiries.

Hackney Council is seeking a Procurement Category Officer within the Property and Asset Management team to support multi-million pound procurement projects from inception to completion. Experience in housing/building sectors is beneficial.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. About The Role We're looking for an experienced and knowledgeable Leasehold Officer to

Housing Estates Officer Location:. Basic DBS will be processed by Brook Street If you're the kind of person who enjoys being hands-on, following things through, and making sure standards are met-this is a fantastic opportunity to support housing services across Ministry of Defence properties. Undert

About The Role We're looking for a compassionate and proactive Scheme Housing Officer. Working closely with residents, colleagues, contractors and external partners, you'll play a key role in promoting wellbeing, resolving housing issues and delivering excellent customer service. This is an ideal op

I am partnering with an established, independently owned property and housing business to appoint two commercially driven Housing Procurement Officers as part of its continued expansion across London and Surrey. Housing Procurement Officer – London & Surrey. With more than three decades of experie

As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people

The role will work with the Energy Programme Manager and Sustainability Performance Manager to develop and deliver the Housing Retrofit Plan, guiding energy performance of council housing stock toward EPC Band C and broader net zero ambitions. Hackney Borough Council is recruiting an Energy Programm

About You To be considered for this role, you will ideally have: Previous experience as a Housing Officer or in a similar frontline social housing management role. Dawson Jones Recruitment is recruiting an experienced Housing Officer for an initial three-month temporary assignment based in Leeds. Go

Strong tenancy and housing management skills, including Tenancy Management and Housing Management. The Community Housing Officer is a full-time, on-site role based in Coleford. Relevant experience in housing, community work, or a related field; a housing-related qualification or training (e.

Base pay range: £35,000 – £42,000 (outlined based on skills and experience).Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members.Building effective relationships with parliamentarians, ministers and shadow ministers, resear

Hackney Council is recruiting an Energy Programme Officer within the Strategic Asset Management team in Housing Services. The post will work with the Energy Programme Manager and Sustainability Performance Manager to develop and deliver the Housing Retrofit Plan and drive energy efficiency in counci

Housing Officers and Housing Income Officer. Supported Housing Team Leader – Housing Management (Hybrid). Team Leader – Housing Management,.

Horsham – Owl Beech Lodge About The Role We are looking for a Housing Officer to join our team. As a Housing Officer, you'll play a key role in helping residents sustain successful tenancies and thrive in safe, well-maintained communities. What you'll need: Experience of working in a housing envir

Housing Officer responsible for intensive housing management services, including resident move-ins, tenancy sustainment, and move-on processes, collaborating with colleagues and partners to ensure positive outcomes.

Boston Borough Council is looking for a passionate and proactive Housing Standards Officer to help shape the quality of housing across the Borough. Ready to Make a Real Difference Join Our Housing Standards Team! xdjnayx.

Seeking a motivated Housing Policy and Procurement Officer for a local authority in Maidenhead. Role involves developing and reviewing housing policies, supporting social housing services, and managing procurement activities. Requires strong knowledge of housing legislation and operational areas.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in North and East London. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities. We’re looking for a proactive and hands-on Facilities

We provide housing to those in housing need and aim to be a great landlord for our customers. Were a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas.

Support the delivery of high-quality housing services and contribute to strong communities by assisting with key housing management tasks like rent arrears, allocations, and neighbourhood upkeep.

Monday to Friday, 9:00am 5:00pm.We are looking for a proactive and customer-focused.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

You will need to have worked in a similar role within a Local Authority Housing Department, and have experience of the following:· Proven experience of completing homelessness reviews · Experience of completing housing register and temporary accommodation suitability reviews · Strong working know

Are you passionate about helping customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods? This is a fantastic opportunity for an experienced and customer-focused Housing Officer.

Transform Housing & Support provides housing and support for socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.

A housing officer role focused on supporting independent living residents, managing tenancies, and fostering community engagement within housing schemes.