Buscar empleo: 89 ofertas de trabajo de operational excellence en Bushey (octubre 2026)

WE’RE HIRING – COMMERCIAL HVAC & GAS ENGINEER WE WILL BEAT YOUR CURRENT PACKAGE Happy Heat is growing, and we’re looking for an experienced Commercial HVAC & Gas Engineer to join our team. We’re a family-run heating, air conditioning and ventilation company based in Bushey, Hertfordshire, delivering high-quality work across Hertfordshire, Bedfordshire, Buckinghamshire and North/North-West London. NO CENTRAL LONDON WORK NO SOCIAL HOUSING OVERTIME COMPLETELY OPTIONAL THE WORK Quality is at the heart of what we do. We install high-quality equipment and expect the same standard from our workmanship. There’s no social housing or high-volume contract work. Our domestic work is for private, high-end customers, alongside a growing portfolio of quality commercial properties including schools, healthcare facilities, offices, churches and other commercial buildings. You’ll be working on: • Commercial boiler installations, servicing & repairs, • High-end commercial plant room installations, • Commercial heating systems & controls, • Commercial HVAC installations, servicing & repairs, • Air conditioning installations, servicing & repairs, • Single & multi-split AC systems, • Ventilation systems, • High-end private domestic heating & AC installations, • Fault finding & diagnostics, • Commissioning, • Planned maintenance & remedial works We want engineers who enjoy doing a job properly. Clean installations, quality equipment, good materials and attention to detail are important to us. WHAT WE’RE LOOKING FOR • Commercial Gas Safe qualifications, • F-Gas Category 1 qualification, • Strong commercial heating & HVAC experience, • Air conditioning installation, servicing & repair experience, • Excellent standard of workmanship, • Pride in producing clean, professional installations, • Strong fault-finding ability, • Full UK driving licence, • Professional and reliable approach with customers THE PACKAGE • Top rates of pay for the right engineer, • We will beat your current package for the right engineer, • Full-time PAYE employment, • Brand-new company van, • Heated seats & heated steering wheel, • Wireless Apple CarPlay & air conditioning, • Fuel card, • Company pension, • Paid holiday, • Discounts on over 25,000 products, including clothing, cars, holidays and more through our employee benefits portal, • Job and knock, • Materials delivered to site, • No Central London work, • No social housing, • Overtime completely optional, • Ongoing manufacturer & technical training, • Clear career progression, • Long-term opportunity within a growing company CAREER PROGRESSION – A CLEAR ROUTE OFF THE TOOLS This isn’t a role where you have to stay on the tools forever. As Happy Heat continues to grow, we want our engineers to grow with us. For the right person, there will be a genuine progression route from senior engineering into surveying, technical management and ultimately an Operations Manager position. Engineer → Senior Engineer → Surveying / Technical Role → Operations Manager We’ll support your progression with ongoing technical, manufacturer and management training as your role develops. OVERTIME & EARNING POTENTIAL Overtime is completely optional, but there is plenty available for engineers who want it. If you want to put the hours in, there is significant additional earning potential. If you don’t want overtime, that’s absolutely fine too. ABOUT HAPPY HEAT Happy Heat is an established family-run heating, air conditioning and ventilation company with a rapidly growing commercial division. We’re Gas Safe registered, REFCOM registered, SafeContractor approved and Worcester Accredited Installers. We’re not interested in rushing engineers from job to job or competing at the cheapest end of the market. We focus on quality equipment, quality customers and high standards of workmanship. We want our engineers to have the time, materials and support they need to do the job properly. We’re looking for someone who wants more than their next engineering job. If you want to earn more, be valued for the work you do and join a growing company with a genuine route into a senior off-the-tools position, we’d love to hear from you.

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Senior Sous Chef – AngloThai - Marylebone £50,000 to £55,000 (dependent on experience) Location: 22-24 Seymour Place, W1H 7NL · Full-time, site-based AngloThai is a Michelin-starred, Thai-inspired restaurant on Seymour Place in London, the debut permanent home of husband-and-wife team John and Desiree Chantarasak. John's cooking reimagines Thai flavours through hyper-seasonal British produce, served across a 50-cover dining room and Baan, our 16-cover private dining room, with a wine programme led by Desiree. As the restaurant grows, we are looking for an exceptional, passionate Senior Sous Chef to join the team. As Senior Sous Chef, you will own the day-to-day running of the kitchen alongside the Head Chef, leading a talented team and protecting the standards the kitchen is known for. You will lead by example on the pass, making sure every dish leaves the kitchen exactly as John intends, and step up to run the kitchen in the Head Chef's absence. You will report to the Head Chef and support the full operation of the restaurant, the kitchen and Baan. This role will suit an experienced sous chef or senior sous chef from a premium or Michelin-starred kitchen, who leads from the front, cares deeply about produce, and wants to grow a team as well as their own craft. This is a hands-on leadership role for someone who lives and breathes hospitality. Key Responsibilities • Run the kitchen day to day alongside the Head Chef, upholding the standard on every dish., • Lead by example on the pass, checking every plate before it leaves the kitchen., • Step up to run the kitchen in the Head Chef's absence, keeping service smooth and consistent., • Support the full operation of the restaurant, the kitchen and Baan, our private dining room., • Motivate and inspire the team to give their best every shift., • Coach and develop the team, building their leadership skills and confidence., • Manage ordering, stock and supplier relationships accurately., • Uphold food safety, allergen management and health and safety standards always., • Work with fresh, top-quality, seasonal produce to the restaurant's exacting standards., • Keep the kitchen, equipment and storage in excellent order, flagging maintenance early. What We're Looking For We are looking for a natural leader who thrives in a fast, high-standards kitchen and brings the best out of the people around them. • You will bring:Experience as a sous chef or senior sous chef in a premium or Michelin-starred kitchen., • A hands-on leadership style that nurtures and grows a team., • Confidence working with fresh, top-quality, seasonal ingredients., • Strong skills in ordering, stock management and supplier communication., • A solid grounding in food safety, allergen management and health and safety., • The ability to coach team members and build their leadership skills., • The ability to step up and lead the kitchen in the Head Chef's absence, keeping service consistent., • Excellent organisation, attention to detail and communication., • Genuine passion for food, wine and hospitality., • Drive and ambition, with a hunger to keep learning, develop your craft and grow with us. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Company sick pay after one year, up to five days., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife team John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

Head Chef Company: Unit Vii Location: Moor Park Industrial Centre, Tolpits Lane, Watford / Rickmansworth, WD18 9SP Job Type: Full-time, Permanent Salary: £28,000–£30,500 per annum + TIPS Hours: 35 hours per week Schedule: Wednesday – Sunday, 9:00 AM – 4:30 PM (No late nights!) About Us: Unit Vii is a unique, car-themed artisan coffee shop and community hub located in Watford/Rickmansworth. Known for our incredible industrial-chic vibe, classic cars, specialty coffee, and our famous "SMASHRAPS", we provide a high-energy, friendly, and visually stunning environment. We are looking for an organized, hands-on Head Chef to lead our kitchen team. If you are looking for a leadership role that offers a phenomenal work-life balance with absolutely no late-night shifts, this is the perfect opportunity. The Role: As our Head Chef, you will take full ownership of our daytime kitchen operations and service. Because we employ a dedicated, full-time Prep Chef, your day-to-day prep requirements are minimal. This allows you to focus your energy on leading the kitchen line, managing speed of service during rush hours, maintaining quality control, and overseeing the management side of a clean, compliant kitchen. Key Responsibilities: • Oversee daily kitchen operations and lead the line during peak fast-casual food service., • Manage and work alongside your full-time Prep Chef to ensure kitchen stations are set up for smooth service., • Ensure every dish meets our standards for presentation, speed, and flavor consistency., • Take full accountability for kitchen hygiene, health and safety, and food safety standards (HACCP/COSHH regulations), keeping everything up to a strict 5-star standard., • Manage stock control, supplier ordering, portion control, and food waste., • Collaborate closely with management and front-of-house staff to maintain a positive, fast-paced team culture. What We Are Looking For: • Proven experience as a Head Chef, Kitchen Manager, or strong Sous Chef looking to take the next step., • Experience in a fast-casual, high-volume environment (café, deli, or casual dining background is ideal)., • An organized manager who can keep a streamlined menu running smoothly with minimal fuss., • Strong leadership capabilities with excellent communication skills., • A valid Food Hygiene Certificate (Level 3 preferred, Level 2 required)., • A reliable professional who is fully committed to a Wednesday to Sunday daytime routine. Benefits: • Competitive salary (£28,000–£30,500 per annum depending on experience)., • Share of tips on top of your base salary., • Incredible work-life balance: Daytime hours only (9:00 AM – 4:00 PM). No late evenings or split shifts!, • Free meals and premium artisan coffee on shift., • A supportive, creative, and unique working environment.

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The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

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Khayal House Restaurant

Kingsbury Green, London

About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

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Roaming Roast Borehamwood

Roaming Roast is looking for someone to run our Borehamwood coffee truck at weekends. Your main responsibilities will be: -Driving the tuktuk to its location from our storage facility -Lead barista throughout the day (you will be supported by another barista) -Ensuring standards of quality and hygiene are upheld Hours: 7.30-4pm Saturday and Sunday There will always be additional hours available during the week should you wish to take them but this is not required. You must have held a full driving licence for 2 years and be over 25 years of age for insurance purposes. We are a small chain of specialty coffee trucks operating in London and Hertfordshire. Our ideal candidate is someone who has multiple years of experience as a barista and someone who is able to demonstrate their ability think and act independently. As a small business, you'll wear many hats other than just barista. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desirable. This is an incredibility rewarding job for the right candidate. We believe that people in hospitality deserve better. So if you love standing outside talking to people whilst accepting the responsibility of managing a coffee truck for the weekend, this is for you! Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount

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Key Responsibilities • Manage the daily operations of the retail store and ensure smooth running of all activities., • Lead, motivate, and develop a team of retail staff., • Recruit, train, and support employees to maintain high performance standards., • Deliver excellent customer service and handle customer enquiries and complaints professionally., • Monitor sales performance and work towards achieving store targets and KPIs., • Manage stock levels, deliveries, replenishment, stock checks, and inventory control., • Ensure the store is clean, organised, well-presented, and compliant with company standards., • Manage staff rotas, attendance, holidays, and daily workloads., • Monitor cash handling, banking procedures, and daily financial controls., • Implement company promotions, merchandising standards, and marketing initiatives., • Monitor operating costs and help maximise store profitability., • Ensure compliance with company policies, health and safety regulations, and legal requirements., • Prepare sales and performance reports for senior management., • Identify opportunities to improve sales, customer satisfaction, and operational efficiency., • Deal with operational issues quickly and effectively.

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Gracee

Full-Time Order Processor & Customer Support Assistant – Immediate Start

Full-Time Operations & Customer Support Assistant – Immediate Start We are looking for a reliable and enthusiastic Order processor/Operations & Customer Support Assistant to join our friendly and supportive team. This is a full-time position with an immediate start. The role involves handling small, lightweight products only, and full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Answer customer phone calls when needed, providing excellent customer service, • Manage customer returns and replacements efficiently, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Basic Excel skills are mandatory, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required Working Hours • Monday to Friday, 9:00 AM – 5:00 PM, • Not working on Bank Holiday Location • Based near Canons Park in Stanmore, with good access to public transport

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The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

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Molly Maid Harrow & Ruislip

Molly Maid is an established domestic cleaning company with a strong reputation and a friendly team. Due to high demand, we are looking for a Cleaning Operative to join us as a Route Assistant, with the opportunity to progress to Route Manager for a new route. The role will begin with training in the Molly Maid way of working before progressing to leading your own team. Responsibilities include: • Driving your team in a company car, • Cleaning customers’ homes to a consistently high standard, • Liaising with customers and ensuring they are satisfied with the service, • Guiding assistants and checking that work is completed correctly, • Managing navigation and time effectively, • Ensuring the company car and cleaning equipment are properly maintained You will need: • At least six months’ experience in the cleaning industry, • Excellent attention to detail and high standards of work, • Leadership and communication skills, • Excellent customer service skills, • A full, clean manual UK driving licence, • Fluent spoken English, due to the communication required in the role This is a full-time, permanent employed position. Working hours are Monday to Friday, 8:00 am to 4:30 pm. We do not operate at weekends, in the evenings or on bank holidays, although the exact number of hours worked may vary depending on the daily schedule. Benefits include: • Employer pension contributions, • 28 days’ paid holiday, including bank holidays, • Statutory Sick Pay If you believe this opportunity is a good fit for you, apply today.

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RM Food London LTD

Front of House Team Member

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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