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Job Description Salary: £37,652 to £43,896 per annum Location: Manchester - Fountain Street Hours: 36 hours per week Contract Type: Permanent Employer of the Year at the Housing Heroes Awards 2025 We're seeking an experienced Contract and Compliance Officer to join us on a permanent basis.We

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION The Guinness Partnership is looking for a Contract Officer to join our Fire Safety Team in Oldham on an up to 6-month fixed term contract basis, this is a full time role working 35 hours per week. Guinness currently operate a hybrid working style, where you will spend 3 days per week working in the Oldham office and the other 2 days working from home We are a dedicated team of 6 all working to deliver an amazing customer focused service in a specialised area of work. Our team is responsible for looking after the Fire Risk Assessment actions for the organisation and the management of our contractors to ensure actions are completed within our KPI targets. As a Contract Officer, you will support the Contract Manager to manage a defined group of suppliers delivering asset compliance services, helping to ensure our assets comply with relevant regulations and contribute to customer safety, satisfaction, and value for money. Collectively we also deliver multi-million-pound projects , so an understanding of CDM regulations, health and safety, and project management experience is advantageous. What we're looking for We are a customer-focused organisation so we know that how we do things is just as important as what we do. You will not only be a friendly and knowledgeable contracts officer, but you'll also have great customer service skills and the ability to work on your own initiative. You'll also be able to demonstrate: The ability to gather information, diagnose problems, draw logical conclusions, and suggest practical solutions. Experience of building and maintaining relationships with Contractors, Customers, and colleagues across different functions. Sound understanding of financial controls and experience of working towards deadlines and targets and thrive in a busy working environment. Awareness of statutory and regulatory requirements relating to asset compliance. Able to demonstrate Guinness behaviours. To apply: Please review the Role Profile and submit an application, including a personal statement and CV in one attachment. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About The Role We have a new opportunity for a talented Rent & Service Charge Officer to join our team in Oldham on an up to 12 month fixed term contract basis, working full time 35 hours per week. Our operating hours are between 8am-6pm Monday - Friday and we currently operate operate a hybrid working style, where you will spend 3 days per week working in the Oldham office and the other 2 days working from home. Reporting to the Rent & Service Charge Manager, some of your duties will include: Delivering an effective service charge accounting service across Guinness to meet legal and regulatory requirements. Reviewing social, shared owner and fair rents in accordance with legal and regulatory requirements, liaising with operational teams as required. Delivering accurate and timely service charge estimates and statement of accounts for all service charges, liaising with operational teams as required. Monitoring actual performance of service charges against estimates, analysing variances, and taking corrective action, escalating issues as appropriate. Contributing to the development and delivery of plans and timetables that ensure service is delivered effectively. Exercising internal controls, highlighting errors, and taking action to rectify them where necessary. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only have previous experience working in a rent & service charge or a finance environment, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. You will also be able to demonstrate: Experience of reviewing and analysing financial information and reporting on results. Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines. Proven customer service experience. Excellent oral and written communications. Good knowledge of Microsoft Office, particularly Excel. To apply: If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

Job Description Salary: £37,652 to £43,896 per annum Location: Manchester - Fountain Street Hours: 36 hours per week Contract Type: Permanent Employer of the Year at the Housing Heroes Awards 2025 We're seeking an experienced Contract and Compliance Officer to join us on a permanent basis.

Job Description Salary: £37,652 to £43,896 per annum Location: Manchester - Fountain Street Hours: 36 hours per week Contract Type: Permanent Employer of the Year at the Housing Heroes Awards 2025 We're seeking an experienced Contract and Compliance Officer to join us on a permanent basis.We

Job Description Salary: £37,652 to £43,896 per annum Location: Manchester - Fountain Street Hours: 36 hours per week Contract Type: Permanent Employer of the Year at the Housing Heroes Awards 2025 We're seeking an experienced Contract and Compliance Officer to join us on a permanent basis.

Job Description Salary: £37,652 to £43,896 per annum Location: Manchester - Fountain Street Hours: 36 hours per week Contract Type: Permanent Employer of the Year at the Housing Heroes Awards 2025 We're seeking an experienced Contract and Compliance Officer to join us on a permanent basis.

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Closing date: 02-09-2025 Customer Team Leader Location: Isle of Benbecula, Creagorry, HS7 5PG Pay: £13.Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening)

This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors

This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors

This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors

The position requires effective partnership working with a range of agencies, including schools, health professionals, housing services, and the police, to deliver a seamless, joined-up approach to support. Key skills and knowledge required include strong staff management capabilities, in-depth unde

A thorough knowledge of relevant legislation—such as welfare reform, the Care Act, and housing pathways—is essential for supporting clients in crisis. Additional duties include caretaking responsibilities such as managing housing issues, completing cleaning tasks as outlined in the rota, and con

This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors