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We’re hiring for a Part Time Accommodation Support Officer to join our team and make a meaningful impact every day. In this role you will; Manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders You will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them. Promote their understanding of rights, responsibilities, and available support. We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Location: HMP Lverpool Hours: Part Time, 18.5 hours per week Contract: Permanent Key Responsibilities Manage a caseload of participants, producing personalised accommodation plans Carry out initial assessments, considering risk, situation and need Record progress and outcomes timely and accurately using case management system Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience Highly effective interpersonal and communication skills both verbally and in writing Ability to establish and maintain effective working relationships * Good organisation skills and ability to meet deadlines

An exceptional opportunity has arisen to join one of North West's leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Gold Award members of Investors in People .As a Neighbourhood Cohesion Officer you will be working with internal colleagues and external partners you will develop a range of partnerships across Prima stock to meet the needs of our communities, you will actively work within communities engaging stakeholders to understand needs, establish interventions and create opportunities for customers and communities.You will help develop thriving neighbourhoods by addressing, developing and delivering innovative and exciting community led engagement solutions .Location: Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive)Salary: £35,984 Per Annum plus Essential Car User Allowance £1,460 Per AnnumNeighbourhood Cohesion Officer Main Duties:CustomersInitiate and encourage community cohesion by identifying barriers to engagement and contribute to the development of a flexible engagement structure that supports diversity.Empower communities to create a voice that can tackle their needs and represent their interests.Make recommendations for improvement based on the insight gained from customersWork collaboratively with internal colleagues on promoting transparency through Community Engagement to support Prima's accountability to the customer.Build local effective partnerships to improve services, training and work opportunities for customers and identify development or service opportunities for Prima.NeighbourhoodsWork with the Housing Team to develop and inform the Prima Community Plans, which respond to the opportunities and challenges in our neighbourhoods.To work as part of the sustainment and cohesion team to deliver events across our communitiesIdentify and help secure funding and other resources for community-based initiatives / projects to support the potential within our communities.Use national and local data trends within communities to identify prioritiesUtilise internal and external funding bodies to support local groups and initiatives to tackle barriers and resident needsProvide reports to management and capture requiredPromote and capture social value cross communitiesTo undertake any other duties to achieve personal, team and organisationalobjectives.Neighbourhood Cohesion Officer Person Requirements:Educated to GCSE level or equivalentA relevant professional qualification or recognised degree is desirableFull driving licence and use of a car for work is essentialPositive attitude to customers.Demonstrates drive and resilience.Self-starting and self-motivated.Does what it takes to get the right outcome.ConfidentSkills & Competencies for the role:Experience of delivering face to face customer service with the ability to have honest conversations with customersExperience of working within a community-based roleExperience of developing partnerships, working with support agencies, local authorities, and community partnersGood understanding of the social, economic, and political context in the neighbourhoods in which we operate.Experience of using ICT systems - housing management, Customer Relationship Management systems and Microsoft office software.Understanding of social return on investment and experience of managing projects would be beneficialUnderstand of funding requirements and funding bodiesNeighbourhood Cohesion Officer Benefits- why work for us?Healthcare Cash Plan schemeSalary sacrifice scheme for qualifying staffPension scheme24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period offBirthday Annual LeaveVolunteering SchemeLong Service Awards35-hour week Monday-FridayFully flexible working arrangements – hybrid working from the office and from home.Free parking on site at Prima's two officesPrima Group is an equal opportunities employer committed to creating an inclusive environment where diversity is valued, and everyone is treated with dignity and respect. We welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age .Prima Group has signed up to the Disability Confident Scheme and the Caring Business Charter. We guarantee to interview all disabled applicants and those care experienced young people, who meet the minimum criteria for the vacancy. Please specify if you wish to be considered under this scheme.If you wish to apply in a different format, such as a video application, please visit our website to see how Work For Us — Prima Group or www.primagroup.org/work-for-usIf you want to be at the forefront of shaping Prima Group's ambitions, then we would love to hear from you. Please visit our website for more information about Prima Group.TPBN1_UKTJ

Tenancy Sustainment Officer Location: St Helens Salary: £27,085.50 per annum Job title: Tenancy Sustainment Officer A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in St Helens. • Adullam Homes Housing Association Ltd supports vulnerable individuals and households., • We provide qualit... JBRN1_UKTJ

Tenancy Sustainment Officer (Peripatetic Worker) Location: Bolton Salary: £27,085.50 per annum Job title: Peripatetic Worker A fulfilling and exciting opportunity available for a Peripatetic Worker to join our Association. The Peripatetic Worker will be based in our offices in Bolton. • Adullam Homes Housing Association Ltd supports vulnerable individuals and households., • We provide quality housing, de... JBRN1_UKTJ

Join our team as a Technical Officer We're looking for a knowledgeable and customer-focused Technical Officer to join our Damp and Condensation Team. This is an exciting opportunity to play a key role in maintaining and improving our homes, helping to ensure customers live in safe, high-quality properties that meet or exceed the Decent Homes Standard. Working alongside Building Surveyors, contractors and customers, you'll support the delivery of repairs, refurbishment works and investment projects across our housing stock. As a Technical Officer, you'll undertake property inspections, prepare specifications and estimates, support contract delivery and help ensure projects are completed safely, on time and within budget. Key Responsibilities • Undertake property and site inspections to assess repairs, disrepair and refurbishment requirements., • Support the delivery of repairs, maintenance and improvement works across our housing stock., • Prepare schedules of work, specifications, estimates and quotations for projects and repairs., • Carry out pre-start, work-in-progress and post-completion inspections to monitor quality and ensure works are completed to the required standard., • Support Building Surveyors with contract management activities to help deliver projects on time and within budget., • Work collaboratively with customers, contractors and internal teams to achieve positive outcomes and high levels of customer satisfaction., • Support compliance with health and safety requirements, including CDM regulations and risk assessments., • Contribute to the ongoing improvement and sustainability of our housing stock., • Demonstrate knowledge and practical application of damp and mould diagnostics, remediation principles, and the legal framework associated with Awaabs Law, ensuring compliance with statutory requirements and the timely management of health and safety risks within residential properties. What you'll need to succeed • A relevant technical qualification such as HNC/HND in Building Surveying, Construction or equivalent., • Experience in property inspections, repairs and refurbishment within a housing or construction environment., • Knowledge of Building Regulations and relevant housing legislation., • Strong organisational skills with the ability to manage competing priorities and meet deadlines., • A proactive approach with excellent problem-solving skills., • Excellent communication and customer service skills., • Knowledge of health and safety legislation, including construction safety requirements., • Good digital skills, including Microsoft 365 applications such as Teams, Outlook, SharePoint and OneDrive., • A full, clean UK driving licence. Desirable • Previous experience in a social housing or public sector environment., • Technical training or qualifications in areas such as CDM, asbestos, fire safety or HHSRS., • Experience of on-site health and safety auditing., • Experience producing CAD drawings, estimates and contract documentation. What we offer • Hybrid working & flexibility supporting work-life balance, • Generous annual leave starting at 27 days, rising to 32 days after 5 years plus bank holidays, • Birthday day off take your birthday as paid leave, • Buy or sell annual leave flexible options to suit your lifestyle, • Local bank holiday extra day off around New Year, • Enhanced maternity, paternity & adoption pay, • Free on-site parking at key office locations, • Employee Assistance Programme emotional wellbeing support for you and your family, • Cycle to Work & Car Leasing Schemes save on tax and NI, • Pension schemes with life insurance cover, • Perkbox an employee engagement platform with perks, benefits, rewards, wellbeing resources, discounts, freebies and more, • Healthcare cash plan claim back costs for dental, optical, physio & more, • Lifestyle discounts cashback and savings at major retailers, • Learning & development opportunities grow your career, • Volunteer days up to 5 paid days to give back This role involves working across a variety of locations and customer homes. JBRP1_UKTJ

First 2 weeks training requires full office attendance; then hybrid working (approx.Training may be ongoing and travel to other locations may be required.DBS clearance is required (Costs covered by the hiring process).

Finance Officer role in Birkenhead, Wirral for a permanent, full-time position. Responsibilities include maintaining day-to-day financial operations within a housing association's finance team.

Income Officer - Local Authority (Merseyside). An established local authority in the North West is seeking an experienced Income Officer to join its Transactional Services team. Proven experience as an Income Officer within a local authority, council or housing association.

Information Governance Officer Our client is seeking an experienced and dedicated Information Governance Officer to support the management and delivery of crucial information governance activities within the organisation. This is an exciting opportunity for an individual who is passionate about upholding information rights and ensuring compliance with Data Protection legislation. Location: Bootle L30 Contract Type: Temporary Key Responsibilities: Manage and coordinate Freedom of Information (FOI) requests from the public and various stakeholders. Process and respond to Subject Access Requests (SARs) while adhering to Data Protection legislation. Review, assess, and interpret information requests to provide appropriate responses. Liaise with internal departments to gather necessary information for disclosures. Ensure all responses are issued within legislative timescales, maintaining a high standard of accuracy. Identify and apply relevant exemptions as required. Support compliance with Data Protection and Information Governance requirements. Maintain precise records of requests, responses, and case outcomes. Review both electronic and paper-based records to locate pertinent information. Offer advice and guidance to colleagues regarding information rights legislation. Assist in developing and improving information governance processes and systems. Support records management activities and best practises across the organisation.Essential Requirements: Proven experience managing Freedom of Information requests. Experience in handling Subject Access Requests (SARs). Strong understanding of Data Protection legislation and GDPR principles. Knowledge of Information Governance and Records Management. Ability to interpret legislation and apply it to real-world scenarios. Experience working to statutory deadlines and managing multiple requests concurrently. Excellent attention to detail and strong analytical skills. Proficient communication and stakeholder management capabilities. Confident in reviewing sensitive and confidential information.Desirable Requirements: Experience within the public sector, emergency services, local government, housing, or a similar regulated environment. Experience providing advice on Information Governance matters. Knowledge of disclosure exemptions and information rights legislation. Familiarity with case management or information governance systems.This role presents a unique chance to join an organisation committed to transparency and information governance excellence. The successful candidate will have a direct impact on enhancing the organisation's information management practises. If you are ready to take on this pivotal role and ensure the highest standards of information governance, please apply today! This opportunity is perfect for individuals who thrive in a dynamic environment and are eager to make a difference. Apply Now and Be Part of This Exciting Journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We’re hiring for an Accommodation Support Officer to join our team and make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence. In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders, you will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions. You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them, and promote their understanding of rights, responsibilities, and available support. We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role. Join us and become a positive role model, supporting individuals to overcome barriers, make meaningful changes, and build a brighter future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days), • 2 Volunteer Days, • Pension - 5% Employee 5% Employer, • Healthcare Cash Plan, incl. 3 x salary life assurance, • Annual salary review, • Refer a friend scheme, • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Our Communities division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: HMP Liverpool / HMP Risley Hours: Full time, 37 hours per week (Mon-Fri) Contract: Permanent Key Responsibilities • Manage a caseload of participants, producing personalised accommodation plans, • Carry out initial assessments, considering risk, situation and need, • Record progress and outcomes timely and accurately using case management system, • Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience • Highly effective interpersonal and communication skills both verbally and in writing, • Ability to establish and maintain effective working relationships, • Good organisation skills and ability to meet deadlines

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary contract until December 2026, with the opportunity for a permanent contract all being well. This is working on a retrofit scheme on the Wirral. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. Please note this position is paid via the agency on an hourly rate through an umbrella company. The hourly rate is £16.75-17ph (Umbrella). To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion

Customer Liaison Officer Location: Wirral Contract: Full-Time | Temporary – 3 Months with Potential for Further Work Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. Due to continued growth, our client is seeking an experienced Customer Liaison Officer to join their team in Wirral on an initial 3-month temporary contract, with potential for further work. Overview of the Role As a Customer Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. You will work closely with site teams, clients, subcontractors, and local stakeholders to help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents throughout the project. Identify vulnerable residents and any additional support requirements. Respond professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works and recording property information and photographs where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs. Support social value initiatives and community engagement activities. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent), including English and Maths. Excellent organisational skills and the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Initial 3-month temporary contract. Potential for further work following the initial contract. Ongoing training and development opportunities. Opportunity to work on a large-scale retrofit and refurbishment programme. Supportive working environment. Potential for further career opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates

Resident Liaison Officer Area: Liverpool Start Date: October 2026 Duration: 5 months+ Hours: 40 hours per week, Monday to Friday, 8:00am – 4:30pm Pay Rate: £14.00 per hour Mileage: £0.25 per mile – site mileage only Job Type: Freelance / Temporary Sector: Social Housing Our client a leading building contractor is currently recruiting an experienced Resident Liaison Officer to work on a large-scale social housing kitchens and bathrooms refurbishment project in Liverpool and surrounding areas. This is a long-term freelance opportunity for someone with excellent communication and customer service skills who is confident dealing with residents, resolving queries and working alongside site teams. The successful candidate will help ensure residents are kept informed and supported throughout the refurbishment works, acting as an important link between residents, the contractor and the site team. Resident Liaison Officer Key Responsibilities Set up, manage and deliver the Tenant/Customer/Resident Liaison Service across multiple sites. Maintain regular communication with residents throughout the works. Provide residents with clear information regarding planned works, schedules and any disruption. Coordinate appointments and help ensure access to properties. Act as the main point of contact between residents and site teams. Attend regular meetings with client representatives and residents. Deal with resident queries and concerns promptly and professionally. Manage complaints and act as a point of escalation where required. Support residents throughout the refurbishment process and explain the works being undertaken. Organise and attend resident meetings, drop-in sessions and engagement events. Maintain accurate records and update the on-site database throughout the project. Provide reports on resident feedback, recurring issues and ongoing concerns. Ensure a consistent and professional approach to customer care at all times. Resident Liaison Officer Requirements Previous experience as a Resident Liaison Officer or in a similar customer-facing role. Experience within social housing, housing management or the construction sector is highly desirable. Excellent communication and interpersonal skills. Ability to build positive relationships with residents from a wide range of backgrounds. Calm and professional approach when dealing with complaints or difficult situations. Good problem-solving skills and the ability to resolve issues effectively. Strong organisational and administrative skills. Ability to work to tight deadlines and manage a busy workload. Good IT skills, including Microsoft Excel and database systems. Basic understanding of construction and refurbishment works within social housing. Full UK driving licence and own vehicle essential. Willingness to travel between different sites, sometimes involving journeys of up to one hour. CSCS Card preferred. Asbestos Awareness and Manual Handling certificates required/preferred. What the Role Offers £14.00 per hour 40 hours per week Monday to Friday, 8:00am – 4:30pm 5-month contract with potential for longer-term work £0.25 per mile for site mileage Long-term social housing refurbishment project Opportunity to work with a leading building contractor Interested? If you have previous Resident Liaison, Social Housing or construction customer service experience and are available to start in October, please apply online now To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs

We’re hiring for a Part Time Accommodation Support Officer to join our team and make a meaningful impact every day. This is a fixed term contract until Feb 2027 In this role you will; Manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders You will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them. Promote their understanding of rights, responsibilities, and available support. We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Location: HMP Lverpool Hours: Part Time, 18.5 hours per week Contract: fixed term contract until Feb 2027 Key Responsibilities Manage a caseload of participants, producing personalised accommodation plans Carry out initial assessments, considering risk, situation and need Record progress and outcomes timely and accurately using case management system Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience Highly effective interpersonal and communication skills both verbally and in writing Ability to establish and maintain effective working relationships * Good organisation skills and ability to meet deadlines

We’re hiring for an Accommodation Support Officer to join our team on a fixed term basis until the end of Feb 2027. There is the possiblity of permanent employment opportunities. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence. In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders, you will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions. You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them, and promote their understanding of rights, responsibilities, and available support. We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role. Join us and become a positive role model, supporting individuals to overcome barriers, make meaningful changes, and build a brighter future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days), • 2 Volunteer Days, • Pension - 5% Employee 5% Employer, • Healthcare Cash Plan, incl. 3 x salary life assurance, • Annual salary review, • Refer a friend scheme, • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: HMP LIverpool / HMP Altcourse Hours: Full time, 37 hours per week (Mon-Fri) Contract: Fixed Term Contract - End of Feb 2027 Key Responsibilities • Manage a caseload of participants, producing personalised accommodation plans, • Carry out initial assessments, considering risk, situation and need, • Record progress and outcomes timely and accurately using case management system, • Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience • Highly effective interpersonal and communication skills both verbally and in writing, • Ability to establish and maintain effective working relationships, • Good organisation skills and ability to meet deadlines