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Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community. • Housing Officer - Housing / Tenancy Management, • Public Sector - Local Authority, • Full Time - Monday to Friday, 36 hours per week, • Temporary Role - 3 months with likely extension, • £22.41 per hour PAYE / £29.72 per hour Umbrella, • Hybrid Working - min. 3 days in office / visits, remainder at home, • IT equipment provided, • Deliver visible, responsive estate and tenancy management services, • Investigate and resolve anti-social behaviour cases, • Conduct tenancy, property, and estate inspections, • Enforce tenancy and lease agreements, including legal proceedings, • Collaborate with internal teams and external agencies to support vulnerable residents, • Respond to enquiries from councillors, MPs, and resident groups, • Promote community engagement and environmental improvementsWhat We're Looking For, • Strong knowledge of housing and ASB legislation, • Proven experience in social housing or a similar environment, • Excellent communication, problem-solving, and organisational skills, • Ability to work independently and collaboratively, • IT proficiency, including Microsoft Office and housing databases, • Commitment to equality, diversity, and resident empowerment, • Flexibility to attend meetings and make home visits outside normal hours Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Repairs & Maintenance Support Officer Location: Morden, SM4 Type: Temp – Ongoing Working Pattern: Hybrid Start: Immediate Employer: Well-Known Housing Association Ready to make an impact in a fast-paced, customer-focused environment? We're looking for a Repairs & Maintenance Support Officer to support the smooth delivery of repairs and maintenance services across our housing stock. What you’ll do • Support high-quality responsive repairs, voids and cyclical maintenance services., • Monitor contractor performance to ensure works are on time, on budget and to standard., • Maintain accurate housing, repairs and compliance systems., • Work closely with the Customer Contact Centre to correctly diagnose and schedule repairs., • Liaise with customers, contractors and colleagues to keep workflows moving., • Assist with inspections, work orders, specifications and invoice processing., • Produce clear reports and analysis on spend, volumes and customer satisfaction., • Help manage Right to Repair cases, Environmental Health Orders and specialist surveys., • Support contract management to ensure value for money., • Keep asset, risk and compliance records up to date., • Resolve customer complaints proactively and professionally., • Knowledge of repairs & maintenance within the housing sector., • Understanding of statutory and regulatory requirements., • Experience using housing, repairs, compliance or asset management systems., • Strong IT skills (Outlook, Word, Excel)., • Methodical, organised and able to work independently or as part of a team., • A strong commitment to excellent customer service., • GCSEs (or equivalent) in Maths and English.

Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary ContractHours: 36 hours per week, Monday to FridayRate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: • Day-to-day reactive repairs, • Contract and contractor management, • Complaint handling and issue resolution, • Empty homes, • Disrepair cases Key Responsibilities • Act as the key liaison point for disrepair queries, supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services., • Ensure accurate diagnosis of disrepair cases within Council properties., • Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues., • Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries., • Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints., • Promote continuous improvement and good practice in service delivery., • Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer., • Deliver one-to-ones, team meetings, and weekly huddles., • Support team wellbeing through regular discussions, clear target setting, and performance management tracking., • Meet all deadlines for reports and attend internal and external meetings as required., • Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels., • Develop daily work demand disciplines to ensure effective management of time, quality, and cost., • Promote the Croydon brand in all customer and stakeholder interactions. We are looking for a confident and experienced housing professional with: • Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment., • Proven experience supervising and supporting a team., • Excellent stakeholder management and communication skills., • Strong organisational skills with the ability to meet tight deadlines., • Experience handling complex complaints and driving service improvement. If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

MUST HAVE FULL UK DRIVING LICENCE AND OWN CAR - YOU WILL NEED TO BE OUT AND ABOUT TO DIFFERENT LOCATIONS AT LEAST 4 x PER WEEK - BETWEEN OFFICE/ SCHEMES. CAN WORK FROM HOME 1 X PER WEEK Our vision is to create communities where everyone has a safe home in a place where theyre proud to live. Were big and were local. Residents are at the heart of all we and we use our size to influence positive change in the areas where we operate. Its also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, youll embrace our Values to inspire others as well as yourself Provide an effective intensive housing management service for residents with identified support needs, working with external support providers, commissioners and other partners within relevant legislation, regulation and Service Level Agreements. (SLA). Carry out void management including pre-void inspections, obtaining referrals, assessing applicant suitability, completing risk assessments as necessary, tenancy fraud checks, affordability assessments, viewings, sign-ups, completing CORE and updating the tenancy management systems. Across supported housing schemes, manage and investigate tenancy breaches using informal and formal interventions. Start court action for ASB, debt, crime or nuisance issues and authorise notice to quit or notice to seek possession, liaise with our solicitors, prepare the court papers, attend court hearings, draft the eviction report and complete the eviction process. Complete property inspections across our supported housing schemes every fortnight or more frequently, to quality assure property condition and undertake call point testing, legionella testing, fire drills and health and safety inspections as required. Work with support providers and relevant agencies to manage complex cases including safeguarding, capacity issues and support concerns focusing on tenancy sustainment. Hold joint liaison meetings quarterly with representatives of the support providers/commissioners and other partners to review the various aspects of the Service Level Agreement and service performance. Escalate any concerns with support provisions to senior management and if appropriate follow the safeguarding protocol. Ensure we meet compliance obligations by facilitating access in relation to repairs, gas servicing, electrical, portable appliance testing (PAT) making available the appropriate documents to residents and support providers. Complete FRA actions within a set timeframe. Assist SH property colleagues in helping them with their planned works (stock investment, servicing contracts i.e. electrical, gas, water, cyclical works, aids and adaptations, asbestos, etc) Respond to complaints and resident feedback and ensure services support continuous improvement and positive resident experience.Essential: Demonstrable knowledge of working in supported housing / housing related support environment. A proven track record of working in a customer facing service where customer satisfaction was at the heart of the operation. Previous experience of managing relationships with partner agents, including negotiation of management agreements and monitoring of performance. Knowledge of legislation around health and safety and property management. Experience in managing and supporting projects. Skills: Being able to keep up-to-date with new technologies which can improve services or deliver value for money Ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face to face, emails and in writing) using customer friendly language Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer

Adecco are recruiting for an Income Officer to join Croydon Council. Location: CroydonContract: Full-time, 36 hours per weekRate: £22.41 per hour PAYE / £29.72 per hour UMBRELLA About the Role Adecco is proud to be recruiting on behalf of Croydon Council for an experienced and proactive LLP Income Officer. This is a vital role within the Housing Needs division, responsible for managing and maximising rental income for approximately 360 residential properties across the borough. You will deliver a high-quality, customer-focused income management service, ensuring effective rent collection, arrears recovery, early intervention, and robust support for tenants facing financial difficulties. Key Responsibilities Income & Arrears Management • Monitor rent accounts on a daily/weekly basis to identify arrears., • Take timely and appropriate action in line with the Council's arrears recovery policy., • Negotiate and monitor affordable repayment agreements with tenants., • Prepare and issue arrears letters, notices (including Section 8/21), and relevant legal documents., • Liaise with legal teams and attend court hearings for possession proceedings when required., • Provide guidance to tenants on rent responsibilities, Universal Credit, Housing Benefit and other welfare entitlements., • Support new tenants with affordability checks and rent setup., • Identify vulnerable tenants and refer them to specialist support as appropriate., • Promote digital and direct-debit payment methods to increase efficiency and payment reliability., • Maintain accurate and up-to-date income management records., • Produce income performance reports for management., • Contribute to annual income targets and service improvement initiatives., • Ensure full compliance with safeguarding, equality, data protection and statutory, • Liaise with welfare support agencies, local authorities, debt advice services and other partners. Essential Experience & Skills • 3-5 years' experience in income management or rent recovery (social, affordable or private sector)., • Strong working knowledge of Housing legislation, including the Income/Housing Acts and pre-action protocols., • Experience handling Universal Credit and Housing Benefit enquiries., • Confident in managing challenging conversations and conflict situations., • Excellent verbal and written communication skills., • Strong numeracy, negotiation ability and attention to detail., • IT-confident, with experience using housing management systems such as Civica, Orchard, MRI, or similar., • Ability to plan, prioritise and manage a complex caseload independently., • Experience preparing and presenting cases in court. Adecco is managing this recruitment process on behalf of Croydon Council.To apply or request further information, please contact the Adecco recruitment team or submit your CV through the advert platform. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Positive Employment is currently recruiting for a Facilities Officer for our client a housing association based in London. The successful post holder will support the day-to-day running of a site. Play an important role in ensuring the workplace operates efficiently, supporting staff with facilities-related requests while maintaining a safe, well-presented office environment. This role is a temporary contract initially for 5 weeks with the possibility to extend. Duties and Responsibilities but not limited to: • Managing and responding to facilities helpdesk tickets through the CAFM system, ensuring requests are logged, monitored, and resolved within appropriate timeframes., • Conducting regular office floor walks and building inspections to identify maintenance issues, health and safety concerns, or general workplace improvements., • Coordinating and intercepting deliveries, ensuring items are received, logged where necessary, and distributed appropriately., • Supporting the day-to-day operation and upkeep of the office environment, ensuring facilities remain safe, clean, and functional., • Preparing and setting up meeting rooms as required, ensuring rooms are arranged appropriately and ready for use., • Liaising with contractors and internal teams where necessary to ensure facilities issues are addressed promptly., • Have previous experience working in Facilities Management, ideally within a corporate or office environment., • Be familiar with using a CAFM or helpdesk ticketing system., • Demonstrate strong organisational and communication skills. Pay: £146.45 per day Please note this role is within the scope of IR35.

Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2. Quo Vadis Trust (QVT) is a specialist housing charity based in South East London.

Post Title: Housing Compliance Support Officer. To be able to foster good relationships with other officers in the department, clients and their advocates, and external agencies contacting the service. To provide focused clerical support to the Compliance & Strategy Team in order to ensure the team

A leading housing association in England is seeking a Contracts and Partnerships Officer to deliver customer-focused services across supported housing schemes. You will manage relationships and contracts to support vulnerable residents while ensuring high-quality services.

Housing Options & Assessment Officer – Housing.

Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, chat, social media etc.Excellent listening skills, analysis of customer needs and applying appropriate resolution.Good written and oral communications.A proactive approach to responding to customer need

A specialist housing charity in Croydon seeks a Senior Supported Housing Officer to oversee housing staff and ensure high-quality support for clients with mental health needs. An ideal candidate will have experience in social housing and the mental health sector, as well as strong communication skil

The ideal candidate will provide admin support and assist residents with their inquiries. Good telephone and administrative skills are essential, as well as resilience and empathy.

Ready to make an impact in a fast-paced, customer-focused environment? We're looking for a Repairs & Maintenance Support Officer to support the smooth delivery of repairs and maintenance services across our housing stock. Repairs & Maintenance Support Officer. Support high-quality responsive repairs

Private Sector Housing Officer - South London £45-£55 per hour | Hybrid Working We're working with a well-regarded South London local authority seeking an experienced private sector housing professional to join their established and supportive team. This is a fantastic opportunity to step into a busy but well-managed service where your expertise will be valued from day one. The Role You will manage a varied private sector housing caseload, including: Carrying out HHSRS inspections and assessing housing conditions Processing and enforcing HMO licences Drafting and serving statutory notices and issuing financial penalties Investigating complaints and advising landlords and tenants Preparing case files for court or tribunal proceedings About You To succeed in this role, you'll need: Strong knowledge of the Housing Act 2004 and HHSRS Experience enforcing legislation within private sector housing Confident communication skills and the ability to manage challenging cases Excellent organisation and attention to detail If you're looking for your next contract in South London at a competitive £45-£55 per hour, get in touch to discuss the role in more detail. Send your CV to or call (phone number removed) for a confidential chat

Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager.Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service.To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience

There is an opportunity available to join our Compliance Team within the Housing Investment team of Environment, Housing and Infrastructure of Renfrewshire Council. As part of the team, you will assist the Statutory Compliance Co-ordinator Asbestos Safety (Housing) on the strategic management of Sta

We are currently seeking an experienced Homelessness & Housing Solutions Officer to join a busy local authority housing team on a short-term interim basis. Homelessness & Housing Solutions Officer. Homelessness & Housing Solutions roles within a UK local authority or similar statutory environment.

Neighbourhood Housing Manager/Senior Officer. The Housing Officer will be the key point of contact on the ground for residents within their patch, addressing local issues, enforcing tenancy conditions, and supporting community cohesion in line with Eastend Homes’ values. Providing enhanced housing

We are currently seeking an experienced Housing Advice / Prevention / Homelessness Assessment Officer to join a busy Housing Options Service in West London. Housing Advice / Prevention / Homelessness Assessment Officer (Locum Role). This is an excellent opportunity for a housing professional who can

A client I'm working with based in Nottinghamshire is recruiting for Housing Officer on an interim basis for the initial course of 3 months. Experienced housing officer who is confident in managing a patch of up to 800 tenancies.

Housing Standards Officer needed!£44 per hourRiverbank, EX39Monday - Friday 9am - 5pmTill June 2026This role is working on a hybrid basis (3 days a week in the office) 37 hours per total, need access to their vehicle. Need to attend site visits on a regularly basisJob PurposeThe post-holder will be

Senior Conservation Officer (Housing Benefits and Planning)Location: Council Offices, Coalville (with district-wide site visits)Hours: 3 days per week (flexible and negotiable)Site Visits: Ideally weekly (minimum fortnightly)Travel: Candidates should ideally live within one hour of CoalvilleJob Purp

We're looking for a talented individual to join us asCustomer Accounts Visiting Officer(Visiting Income Officer)within our dedicated Customer Transactions department.

And as the housing crisis deepens, the work we do has never been more important.

If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. Previous applicants need not

Wellington Mills Housing Co-op is a resident-run social housing organization, managing 137 dwellings (leasehold and tenants) and a mixture of 108 Garages and Parking Bays, on behalf of Lambeth Council. To support the Estate Director and Management Committee in providing a generic housing management

We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 ho

Full time hours - Hybrid working (typically 23 days on site) Contract: Initial 3 months (rolling) £35 - £45 Per Hour (DOE) Duties Investigate housing condition complaints in the private rented sector, carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Enforce housin

Resident Liaison Officer - Social Housing Planned WorksBased in Nottingham and surrounding areasFull time, permanent£28-35k + packageWe are working with a leading main contractor to f

Customer Insight Officer - Resident Engagement. Interview Date: Wednesday 15th April 2026 - in person interview We have an opportunity for a Customer Insight Officer, specialising inResident Engagement to join our Customer Insight Team whoare responsible forcomplaints, resident engagement and drivin

Financial Inclusion Officer Salary£36,018 (2026/2027 pay uplift pending) LocationLeeds Salary :. Essential Car User Allowance As a Financial Inclusion Officer, youll help people make a home by supporting Leeds Federated customers to improve their financial wellbeing and sustain their tenancies. Wha

An exciting new permanent position is available for an experienced Housing Support Officer for this well established, independent charity based in Redhill.

Allocations / Administration Officer Location:. Derventio is at the forefront of housing and support services.

Housing Officer Local Authority - East Midlands (City-Based)A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and we

Role: Garage Management Housing OfficerContract Type: PermanentWorking Hours: 37 hours per week, Monday Friday, between the hours of 8:30am 5:00pmWorker Type: Hybrid workerSalary: Grade E starting salar

Salary: 35K Per Year Location: HertfordshireAs a Housing and Support Officer you will be managing a patch of approximately 120 self-contained homes, supporting people to live independently and achieve their aspirations through the provision of our intensive hou

Strong knowledge of housing and ASB legislation, best practice, and policy developments including Remedies available to Registered Social Landlords and partner agencies, Community safety approaches, Data Protection requirements, Human Rights considerations, Respect Charter and HCA regulatory standar

The role involves investigating housing complaints and utilizing enforcement tools to improve living conditions. Candidates should hold an Environmental Health degree and possess strong communication skills, with understating of the Housing Act 2004. A local council in the United Kingdom is seeking

A UK-based housing organization is seeking a Housing Officer to provide full tenancy management services across Oxfordshire. Ideal candidates will have experience in housing management, strong communication skills, and the ability to thrive in a hybrid work environment.