Housing officer jobs in IlfordCreate job alerts

Rent Accounting Officer - Salary - Grade 6 - £39,276-£42,771pa Are you passionate about delivering excellent customer service and ensuring residents receive a fair, efficient, and supportive rent management experience? We're looking for a proactive Rent Accounts Officer to join our Income Services team. This is a fantastic opportunity to play a key role in managing housing income, supporting residents, and contributing to the financial wellbeing of our community. • Delivering a high-quality rent accounting service, ensuring accurate posting of rental income and resolving allocation queries., • Managing direct debits for both rented and leasehold accounts, and supporting residents to move to automated payment methods., • Working closely with Arrears Prevention & Recovery Officers to identify residents at risk and provide early support., • Processing refunds, credit transfers, and insurance payments, while monitoring for potential money laundering concerns., • Collaborating across teams to ensure rent accounts are set up, maintained, and closed correctly., • Supporting performance monitoring and contributing to service improvements through data analysis and resident feedback., • A customer-focused mindset with excellent communication skills., • Strong attention to detail and confidence working with financial data., • Ability to manage competing priorities and work flexibly across the housing directorate., • A commitment to continuous improvement and delivering value for money., • Awareness of safeguarding, equality, and data protection responsibilities. At Havering, we're committed to supporting our residents and empowering our staff. As part of our team, you'll benefit from: • Competitive Salary, • Excellent Local Government Pension Scheme, • Flexible Working Options including hybrid arrangements, • Generous Annual Leave with the option to buy additional days, • Professional Development with a commitment to 10 days of learning annually, • Health & Wellbeing Support including mental health resources, • Inclusive Culture guided by our ICARE values: Integrity, Creativity, Ambition, Respect, Everyone Havering is one of London's most diverse and exciting boroughs, combining a vibrant local economy with some of the capital's greenest spaces. With excellent transport links, thriving town centres, and strong community networks, Havering offers a fantastic quality of life - whether you are commuting into the city or enjoying the borough's cultural and recreational opportunities closer to home. As a council, we are ambitious, forward-looking, and committed to delivering high-quality services that make a real difference to our residents. We embrace digital innovation, modernisation, and new ways of working to meet the challenges of a rapidly changing world. Guided by our ICARE values, we foster an inclusive and supportive culture where colleagues are encouraged to think differently, bring fresh ideas, and grow their careers. With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries. Find out why you should work for Havering Council. • We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering., • The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. #J-18808-Ljbffr

5 Star Recruitment is seeking a Housing Rent Recovery Officer to support tenants in Temporary Accommodation and Council Housing, focusing on efficient rent collection and compliance with recovery processes. You will contact tenants systematically, assess their circumstances, and work with partner agencies to maximise income while delivering a high-quality service. You will also maintain records of actions taken to recover income and arrears, ensuring continuous monitoring of outcomes and tenancy #J-18808-Ljbffr

Look Ahead Care, Support and Housing Ltd is seeking a compassionate Women’s Safety Officer to join our Spotlight Programme, supporting survivors of domestic abuse while working alongside perpetrators engaged in behaviour change. In this frontline role you will provide practical and emotional support to women, helping to increase their safety, wellbeing and freedom, and ensuring their voices remain central throughout the programme. #J-18808-Ljbffr

Job Title: Housing Solutions Officer Specialism: Housing Location: Ilford, Greater London Salary: £30.38 per hour Type: Full Time | 3-Month Contract Embark on an exhilarating opportunity as a Locum Housing Solutions Officer in Ilford, Greater London, where you can make a substantial impact in the community. Enjoy the dynamic challenge of a 3-month contract with the potential for extension, all while earning £30.38 per hour in this full-time role. Dive into a position where your expertise in housing solutions can truly shine while you navigate the vital aspects of the Housing Act 1996 and the Homelessness Reduction Act 2017 alongside associated key legislation. Perks and benefits: • Hybrid Working Arrangements: Enjoy the perfect blend of office days in Ilford and the comfort of working from home two to three days a week. Experience the best of both worlds., • Flexible Working Hours: As a locum worker, relish in flexible working hours that allow for great work-life balance, giving you the freedom to manage your time effectively., • Professional Development: Develop a diversified skill set and broaden your professional network, enhancing your career prospects with a variety of work environments., • Competitive Hourly Pay: Receive competitive hourly pay that rewards the invaluable expertise and problem-solving skills you bring to the table., • Meaningful Impact: Enjoy the satisfaction of contributing to positive social change and directly impacting the lives of individuals and families facing housing challenges. What you will do: • Liaise with vulnerable customers to provide comprehensive housing advice and implement homelessness prevention strategies in accordance with legislative requirements., • Engage with customers to craft and assess Personalised Housing Plans, ensuring homelessness is prevented or relieved through proactive interventions., • Collaborate with colleagues to execute effective decision-making that reduces temporary accommodation costs for the council., • Compile and document high-quality data on homelessness, aiding local and national analysis of key trends, causes, and solutions., • Strategically negotiate with landlords and accommodation providers to extend housing tenure and resolve imminent homelessness threats., • Innovatively develop diverse housing solutions via partnerships with accommodation providers to ensure sustainable housing for clients. Reports to: Housing Solutions Team Manager Ilford is a vibrant area with a rich cultural tapestry and convenient connections to central London. It combines urban conveniences with lush green spaces, making it an ideal place to both live and work. Embrace the opportunity in a community where your impact on housing solutions can help shape a bright future in Ilford, Greater London. #J-18808-Ljbffr

United Infrastructure is a leading infrastructure, construction and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining and connecting communities and critical infrastructure, creating a more sustainable and inclusive society. We are recruiting for a Resident Liaison Officer within our Social Infrastructure business. Working with social housing providers and public sector clients, we improve homes and communities through refurbishment, regeneration and building safety works. As a Resident Liaison Officer supporting our program, you will be a visible, approachable and reliable point of contact for residents throughout improvement works to their homes. From the first introduction through to completion and aftercare, you will explain what residents can expect, coordinate appointments and keep them informed as works progress. Working closely with site teams, subcontractors and the client, you will help resolve concerns and ensure commitments to residents are followed through. This is a varied, hands‑on role combining home visits, time on site and administration. You will help deliver a positive resident experience while supporting the smooth delivery of works. • Build positive relationships with residents through home visits, telephone calls, letters, newsletters and resident meetings. Explain planned works, timescales, likely disruption and any preparation required, providing timely updates when arrangements change. Complete resident profiles and relevant pre‑start records, including property‑condition photographs where required and with appropriate consent. Understand residents' individual circumstances, communication preferences and support needs relevant to the works, including how other household members may be affected., • Coordinate appointments with residents and delivery teams, understand barriers to access and follow up missed appointments or unsuccessful access attempts in line with agreed procedures. Listen respectfully to enquiries, concerns and complaints, work with the relevant teams to resolve issues and keep residents updated on progress. Recognise and report welfare or safeguarding concerns through the appropriate channels, maintaining confidentiality and professional boundaries. Work closely with site managers, subcontractors and client representatives to ensure resident commitments and agreed support arrangements are understood. Maintain accurate and timely records in Total Mobile and relevant trackers, including visits, communications, appointments, photographs and outstanding actions. Support completion, handover and aftercare, ensuring residents receive relevant information and user guidance and that outstanding issues are followed up. Encourage honest resident feedback and participation in customer satisfaction surveys, sharing opportunities to improve our service. Follow health and safety and lone‑working procedures, use required equipment and report unsafe conditions promptly., • You will bring: Clear, confident verbal and written communication, with the ability to explain information in plain English. Empathy, patience and respect for people from different backgrounds and with different needs. Confidence in managing sensitive conversations and expectations calmly and professionally. Strong organisational and time management skills, with the ability to prioritise workloads and follow through on commitments., • A practical approach to problem-solving and the judgement to recognise when support or escalation is needed. Good IT skills, attention to detail and a willingness to learn systems such as Total Mobile. Discretion when handling personal and sensitive information. The ability to work independently while maintaining effective communication with the wider team. Above all, you will understand that we are working in people's homes. You will care about the resident experience and take pride in doing what you say you will do. The role requires regular travel across East London and Essex. A full driving licence and access to your own vehicle are required. A competitive salary and benefits package. Opportunities for career development and progression. A varied role where you can make a practical difference to residents and their communities. #J-18808-Ljbffr

Local Authority in Havering Housing Solutions Officer £22.41 an hour PAYE/ £29.25 UMB 36 Hours a week(Mon-Fri) Initial 3 Month Contract Hybrid 2-3 days in the office; Dockside,Newham E16 Private rented solutions and rent deposit scheme Homelessness prevention, relief and main duty assessments and s184 decisions • To deliver a comprehensive homelessness assessment, prevention and relief service in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, Homelessness Reduction Act 2017 and associated legislation, statutory Codes of Guidance and relevant case laws., • To provide expert housing advice and statutory homelessness functions in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, the Homelessness Reduction Act 2017 and associated legislation, Codes of Guidance and case law., • To manage a caseload of homelessness applications from initial approach through to statutory decision, ensuring that all duties are discharged lawfully, consistently and in a customer-focused manner., • To managing cases approaching cessation of homelessness duties, securing suitable private rented accommodation, sustaining existing tenancies and preventing homelessness through effective intervention, negotiation and partnership working., • To act as a key interface between tenants, landlords, letting agents, housing providers and Council services, promoting successful tenancy outcomes and preventing homelessness through early intervention, mediation and support., • Experience managing homelessness, housing options, or other frontline housing caseloads., • Good knowledge of homelessness legislation, particularly duties under Sections 188 and 193 of the Housing Act 1996, Parts 6 and 7 and the Homelessness Reduction Act 2017 as well as the Renters Right Act 2025., • Experience making statutory housing decisions and preparing written notifications or case records., • Strong understanding of housing options, welfare benefits, tenancy law, and landlord and tenant responsibilities., • Housing Act 1996 Parts VI and VII., • Homelessness Reduction Act 2017., • Homelessness Code of Guidance., • Landlord and tenant legislation. The Adecco Group UK & Ireland is an Equal Opportunities Employer. #J-18808-Ljbffr

We are seeking a highly organised and detail-oriented Senior Data Officer to join our team. The successful candidate will be responsible for managing administrative tasks, updating spreadsheets and databases, conducting DBS (Disclosure and Barring Service) checks, processing payments, updating Power BI dashboards and ad hoc duties as required. This role requires a proactive individual with excellent communication skills and attention to detail. As a Senior Data Officer you will provide vital assistance to the Project Lead and the Families Together Hub. You will need to be a highly-organised, dynamic professional with exceptional interpersonal skills and the ability to support change management activities The post holder will be responsible for supporting the programme management activities within Children's Services and co-ordinating with Project Lead and other officers from various levels and ensure that all aspects are addressed and have considered the impact of the changes on delivering of services, staff and other internal and external stakeholders. You will need to ensure that the programme moves at a pace, escalating any issues, risks or concerns to Project Lead which achieving the set outcomes. The successful candidate will manage data and I.T systems (including Foundry) and processes relating to Families Together Hub. The Senior Data Officer will be responsible for collating and analysing both qualitative and quantitative data in support of the programme, liaising with teams across the Council, partner agencies and the UK government. As part of this role, the post holder will also monitor and report on performance, using local and national data, benchmarking against other local authorities and other agency partners. Responsible to liaise with MCHLG (Ministry of Communities, Housing and Local Government). The post holder will organise workshops, drop-in sessions, draft manager's briefings, deal with service user and staff questions and queries, conduct surveys and report progress to managers. The Senior Data Officer will be a critical role in supporting the Project Lead and Families Together Hub. The individual will represent the Families Together Hub at meetings where required. Will require to work closely with officers both internal and external and establish a strong link. Moreover, will log, manage and analyse information on the progress of the programme plan. Will require to provide and present clear, concise and accurate reports underpinned by robust data analysis to aid decision making. The Senior Data Officer will be expected to lead on key sub-projects and work streams under the supervision of the Project Lead that will be integral to the successful delivery of the programme. More broadly, the post holder will be required to provide expert advice to colleagues, making intelligent use of a wide variety of data to measure outcomes, inform decision-making and improve service delivery. #J-18808-Ljbffr

We're looking for a compassionate and experienced Women's Safety Officer to join our established Spotlight Programme, supporting survivors of domestic abuse while working alongside perpetrators engaged in behaviour change. This is a rewarding frontline role where you'll provide practical and emotional support to women, helping to increase their safety, wellbeing and freedom while ensuring their voices remain central throughout the programme. Working within our Reach Out domestic abuse service, you'll use a trauma-informed approach and contribute to improving outcomes for women, children and families. What we offer: • Salary of £40,182 - £42,060 DOE, • Monday-Friday, 9am-5pm, • Flexible working arrangements, including time off in lieu for additional hours, • Ongoing specialist training, clinical supervision and professional development, • The opportunity to make a real difference in the lives of survivors of domestic abuse We're looking for someone with: • Experience supporting survivors of domestic abuse, • Knowledge of safeguarding and statutory services for vulnerable adults, children and young people, • A trauma-informed approach and excellent communication skills, • A passion for empowering survivors and improving family outcomes If you're committed to supporting survivors and creating safer futures for families, we'd love to hear from you. Morgan Hunt is an equal opportunities employer. Look Ahead Care, Support and Housing Ltd #J-18808-Ljbffr

Sanctuary Personnel is recruiting a Locum Housing Solutions Officer for Ilford, Greater London. This full-time 3-month contract offers £30.38 per hour and hybrid working, with potential extension. You will apply Housing Act 1996 and Homelessness Reduction Act 2017 duties to prevent homelessness and support residents. You will liaise with vulnerable clients, develop Personalised Housing Plans, negotiate with landlords, and document data to inform local and national housing strategies. #J-18808-Ljbffr

We sort housing officer council jobs with better pay, shorter commutes and sooner starts in mind.

We sort housing officer jobs with better pay, shorter commutes and sooner starts in mind.

A relevant housing qualification and experience working within housing is desirable. Housing Officer - Cambridge As a Housing Officer, you will manage tenancies across a defined Cambridge neighbourhood. You will also have experience of first-line management or coaching others, and be able to support

Osborne Richardson is assisting a client in East London to recruit an experienced PSH – Compliance Enforcement Officer for the Private Sector Housing team within the Selective Licensing Scheme. This is an enforcement-led, full-time contract initially for three months, with a strong likelihood of e

Intensive Housing Management Officer (FTC)When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Job Title: Intensive Housing Management Officer (FTC)Location: Havering.This