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Resident Liaison Officer – Warmer Homes Framework - Ealing Location: Ealing, West London Contract: Permanent / Long-Term Opportunity Sector: Social Housing / Planned Works / Energy Efficiency Framework: Warmer Homes Employer: Main Contractor We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a busy and established main contractor delivering a major Warmer Homes framework in Ealing. The programme offers a minimum of three years' work, providing excellent job security and long-term stability for the successful candidate. The works will be delivered within occupied residential properties and will include a range of energy-efficiency and external refurbishment measures, including window replacements, roof replacements and external wall insulation. This is an excellent opportunity to join a company with a strong reputation, excellent working culture and genuine opportunities for career progression. Importantly, you will be joining a company with a well-established Resident Liaison and Social Value team, providing strong support and expertise throughout the programme. The Role As Resident Liaison Officer, you will be responsible for maintaining strong relationships with residents throughout the programme and ensuring they are fully informed and supported before, during and after works are completed. Your responsibilities will include: Acting as the main point of contact for residents throughout the works. Carrying out resident consultations and pre-start visits. Explaining the proposed works, programme and timescales clearly. Keeping residents informed of progress and any changes to the programme. Arranging access to properties and coordinating appointments Managing resident queries, concerns and complaints professionally. Identifying residents who may require additional support. Carrying out post-completion visits and addressing any outstanding resident concerns. Working closely with the established Social Value team to support wider community initiatives and project commitments. About You We are looking for an experienced Resident Liaison Officer with a background in social housing, planned works, refurbishment or energy-efficiency programmes. You will ideally have: Previous experience working as an RLO on occupied residential properties. Strong communication and interpersonal skills. The ability to build positive relationships with residents and project teams. Excellent organisational and administration skills. A professional, approachable and empathetic manner. The ability to manage multiple properties and resident requirements. A full UK driving licence and access to a vehicle is essential. What's on Offer? Minimum 3-year framework, providing excellent job security. Opportunity to join an established and busy main contractor. Excellent salary and benefits package. Established RLO and Social Value teams providing support and expertise. Strong company culture and supportive management team. * Genuine career progression and development opportunities. This is an excellent opportunity for an experienced Resident Liaison Officer who is looking for more than just their next project and wants to join a company offering long-term security, an excellent package and genuine career progression, backed by an established RLO and Social Value function. Apply now with your CV for more information

Senior Environment Health Officer Wembley Temporary Ongoing Hybrid - Mon to Fri £33.67 per hour Umbrella Social Housing and Health & Safety Enforcement Experience Needed Daniel Owen are proud to be representing a well-known company based in the Wembley area who are looking for a highly skilled Senior Environmental Health Officer to join their team. Purpose of the Job - Planner Conduct inspections, investigations and enforcement activities to ensure compliance with Health & Safety legislation and protect public health and safety. Manage a varied caseload of complaints, service requests, accident investigations and RIDDOR notifications, ensuring all cases are progressed within statutory timescales. Lead on complex enforcement matters, including serving statutory notices, gathering evidence, undertaking interviews and preparing cases for prosecution where necessary. Monitor and assess risks within commercial premises, providing expert advice and guidance to businesses, stakeholders and members of the public. Maintain accurate records, case files and reports, ensuring all information is recorded in accordance with legislative requirements and council procedures. Undertake proactive inspections, audits and compliance visits to identify breaches of legislation and implement appropriate enforcement action. Support and contribute to service improvement initiatives, performance targets and regulatory projects within the Environmental Health service. Provide technical advice and mentorship to colleagues, sharing best practice and supporting the development of less experienced officers. Liaise effectively with internal departments, external agencies, legal services and partner organisations to achieve positive regulatory outcomes. Deliver a high standard of customer service while ensuring the consistent application of environmental health legislation, policies and enforcement procedures

BDS are currently recruiting for a Housing Officer to work with a leading Housing Association. The patch will cover 10 properties across Hammersmith. Main duties include but are not limited too: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of our customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. * Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. Hours; Monday – Friday 9am- 5pm Contract- Temporary ongoing to start ASAP Pay rate: £23.07ph PAYE- £30.50ph UMBRELLA Please apply now for immediate consideration or call Natasha at BDS recruitmen

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Housing Officer Hourly Rate: £30.06 (Umbrella) Location: Chalkhill, London Job Type: Temporary, Hybrid (Flexible Working) We are recruiting on behalf of a prominent housing provider for a Housing Officer to manage and coordinate housing and estate services within a defined geographical patch in Chalkhill, London. This role requires a proactive individual who can drive and is committed to delivering high-standard services that meet the diverse needs of customers. Day-to-day of the role: Develop and maintain local multi-agency links to deliver efficient, coordinated services. Manage complaints effectively and maintain high customer service standards. Engage with local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders. Lead tenant and resident associations, ensuring satisfactory outcomes for residents and the organisation. Conduct regular estate inspections and monitor service contracts to ensure high standards. Manage complex tenancy and lease-related issues, including handling anti-social behaviour (ASB) cases and tenancy enforcement. Conduct viewings, manage new tenancy sign-ups, and ensure the well-being of new customers.Required Skills & Qualifications: Strong communication skills, both written and verbal. Experience managing Leasehold & shared ownership tenures. Knowledge of housing and anti-social behaviour related legislation, including service charges. Ability to build and sustain working relationships with key stakeholders. Proven record of delivering excellent customer-focused services. Must have a driving licence as considerable independent travel is required.To apply for this Housing Officer position, please submit your CV your relevant experience and why you are interested in this role

Resident Liaison Officer Location: North West London Contract: Temporary - Maternity Cover Rate: £23.00 per hour Umbrella Working Pattern: Hybrid - Office & Site Based About the Role We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a property services team in North West London on a temporary maternity cover contract. The successful candidate will be responsible for maintaining strong relationships with residents throughout repair and maintenance works, ensuring they are kept fully informed and supported throughout the process. You will work closely with internal teams and other stakeholders to ensure repairs are delivered effectively and residents receive a consistent, high-quality service. Key Responsibilities Act as the main point of contact for residents throughout repair and maintenance works. Maintain positive and professional relationships with residents, helping to build trust and confidence. Keep residents informed of repair progress, timescales and any changes to planned works. Respond promptly and professionally to resident enquiries via telephone and email. Prepare clear, accurate reports and maintain appropriate records. Liaise closely with colleagues across the workstream and wider business to ensure a coordinated approach. Raise and process orders where required. Manage correspondence and general administrative duties associated with the workstream. Identify and escalate any resident concerns or issues appropriately. Ensure service commitments are delivered consistently and contribute to improved customer satisfaction. Attend site visits and resident meetings as required. About You Previous experience working as a Resident Liaison Officer, ideally within social housing, property services, repairs or maintenance. Strong customer service and communication skills. Confident dealing directly with residents and managing potentially challenging conversations. Excellent written and verbal communication skills. Strong organisational and administrative skills. Ability to prepare accurate reports and maintain clear records. Good IT skills, including Microsoft Office. Ability to work effectively both independently and as part of a wider team. Full UK driving licence and access to your own vehicle. Willingness to work across both office and site environments.Business mileage will be reimbursed in line with company policy for required site visits

Local Housing Officer Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour (Umbrella) Job Type: Temp rolling contract (37.5hrs per week)We are seeking a dedicated Local Housing Officer to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management.Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required.To apply for the Local Housing Manager position, please submit your CV for review

Howells Solutions Limited is seeking a Resident Liaison Officer to support a Social Housing planned works programme in Northolt. The role focuses on building positive relationships with residents, providing information during refurbishment and major works, and addressing complaints promptly.

Act as Contract Administrator, Manager, or Supervising Officer for mechanical service‑related contracts. We are looking for a dedicated Contract and Quality Manager to play a key role in ensuring our housing stock remains safe, secure, and fully compliant with all statutory and regulatory requirem

Resident Liaison Officer - Social Housing Planned Works. We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Northolt. It will be your responsibility to d

Housing Officer Temporary, 8-12 weeks+ £27 Umbrella Essex Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis for 8-12 weeks, to join an organisation based in Essex. Duties of the Housing Officer role will include, but is not limited to: Manage tenancy rel

As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people

You may have experience in the following: Housing Support Officer, Support Worker, Housing Officer, Tenancy Support Worker, Homelessness Support Worker, Community Support Officer, Case Worker, Housing First Worker, Outreach Worker, Substance Misuse Support Worker, etc. Housing & Support Officer –

Housing Register Officer West London area 6-month temporary contract Competitive rates Hybrid 2-3 days a week in the office As the successful candidate, you will provide a comprehensive housing assessment and advice function to people in housing need by: Carrying out detailed assessments of those a

What you'll bring Experience delivering servicing and compliance programmes with cyclical maintenance contracts in a housing association or local authority Experience in property maintenance, either client side or contractor side A thorough understanding of registered landlord responsibilities for s

I am partnering with an established, independently owned property and housing business to appoint two commercially driven Housing Procurement Officers as part of its continued expansion across London and Surrey. This role would suit an experienced Lettings Valuer, Lister, Senior Lettings Negotiator,

Base pay range: £35,000 – £42,000 (outlined based on skills and experience).Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members.Building effective relationships with parliamentarians, ministers and shadow ministers, resear

Housing Officers and Housing Income Officer. Supported Housing Team Leader – Housing Management (Hybrid). Team Leader – Housing Management,.

Horsham – Owl Beech Lodge About The Role We are looking for a Housing Officer to join our team. As a Housing Officer, you'll play a key role in helping residents sustain successful tenancies and thrive in safe, well-maintained communities. What you'll need: Experience of working in a housing envir

Hackney Council is recruiting an Energy Programme Officer within the Strategic Asset Management team in Housing Services. The post will work with the Energy Programme Manager and Sustainability Performance Manager to develop and deliver the Housing Retrofit Plan and drive energy efficiency in counci

Eden Brown are seeking a highly experienced Housing Officer on a 3 month contract situated in Manchester.

We are recruiting a Complaints Resolution Officer to join the Complaints Team and provide excellent customer service, liaise with customers and investigate complaints in line with the Housing Ombudsman's Complaint Handling Code. An understanding of the principles of fair complaint handling and the i

About The Role We're looking for a compassionate and proactive Scheme Housing Officer. Working closely with residents, colleagues, contractors and external partners, you'll play a key role in promoting wellbeing, resolving housing issues and delivering excellent customer service. This is an ideal op

Housing Estates Officer Location:. Basic DBS will be processed by Brook Street If you're the kind of person who enjoys being hands-on, following things through, and making sure standards are met-this is a fantastic opportunity to support housing services across Ministry of Defence properties. Undert

About You To be considered for this role, you will ideally have: Previous experience as a Housing Officer or in a similar frontline social housing management role. Dawson Jones Recruitment is recruiting an experienced Housing Officer for an initial three-month temporary assignment based in Leeds. Go

The Community Housing Officer is a full-time, on-site role based in Coleford. Relevant experience in housing, community work, or a related field; a housing-related qualification or training (e. Wyedean Housing Association is a small, community-based housing provider operating across south west Glouc

Novus Property Solutions is seeking a Contract Liaison Officer to support sites in Rickmansworth and surrounding areas, based from the Basingstoke office.

Hackney Borough Council is recruiting an Energy Programme Officer within the Strategic Asset Management team in Housing Services. The role will work with the Energy Programme Manager and Sustainability Performance Manager to develop and deliver the Housing Retrofit Plan, guiding energy performance o

What you'll need: Experience of working in a front facing customer focused role and Excellent knowledge of housing law, rights of tenants and laws relating to repairs and safeguarding. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discount

First 2 weeks training requires full office attendance; then hybrid working (approx.Training may be ongoing and travel to other locations may be required.DBS clearance is required (Costs covered by the hiring process).Assignment runs until 31/03/27 with possibility of extension *.

At Black Country Housing Group (BCHG), our purpose is to change lives and strengthen communities.

Housing Complaints Officer - Stage 1. Housing Complaints Officer - Stage 1. London, Barbican Estate Officer EC2Y.

Hackney Council is seeking a Procurement Category Officer within the Property and Asset Management team to support multi-million pound procurement projects from inception to completion. Experience in housing/building sectors is beneficial.

Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer-focused Sheltered Housing Officer on a long term temporary basis. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career. Thi

We are currently recruiting on behalf of a leading housing organisation for an experienced. This is an excellent opportunity for an experienced housing professional looking for a hybrid role with a varied xwzovoh caseload and the opportunity to make a positive difference to residents and local co.

Are you passionate about helping customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods? This is a fantastic opportunity for an experienced and customer-focused Housing Officer.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

You will need to have worked in a similar role within a Local Authority Housing Department, and have experience of the following:· Proven experience of completing homelessness reviews · Experience of completing housing register and temporary accommodation suitability reviews · Strong working know