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Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Accounts & Tax Manager\n Edgware | £72,000 - £78,000 + Hybrid Working + Clear Progression \n Ready to take the next step with a firm that's growing as quickly as your ambition? \n An exciting opportunity has arisen for an experienced Accounts & Tax Manager to join a well-established and expanding accountancy practice in Edgware. Following continued growth and a significant increase in new client wins, the firm is looking to strengthen its leadership team with the appointment of a commercially minded practice professional. \n This is more than a portfolio management role. You'll work closely with the Partners, play an active part in the firm's continued expansion and have the opportunity to influence the future direction of the practice. If you're looking for a position where your contribution will be recognised and progression is genuinely achievable, this is an opportunity worth considering. The Opportunity\n As Accounts & Tax Manager, you'll manage a diverse portfolio of owner-managed businesses, entrepreneurs and growing SMEs, delivering a first-class service across statutory accounts, corporation tax and business advisory. You'll also support the development of junior staff and help drive the firm's continued success. What You'll Be Doing\n\n • Managing a portfolio of clients across a broad range of sectors.\n, • Preparing and reviewing statutory accounts for limited companies.\n, • Preparing and reviewing corporation tax returns.\n, • Acting as the main point of contact for clients, providing practical commercial advice.\n, • Reviewing the work of junior team members and supporting their technical development.\n, • Identifying opportunities to improve client service and deliver additional advisory support.\n, • Working closely with the Partners on client growth, service delivery and practice development.\n, • Building long-term relationships with clients, becoming a trusted adviser to their businesses.\nWhat We're Looking For\n\n, • ACA or ACCA qualified.\n, • Strong experience within UK accountancy practice.\n, • Excellent technical knowledge of statutory accounts and corporation tax.\n, • Experience managing your own client portfolio.\n, • Confident reviewing work and mentoring junior accountants.\n, • Strong communication skills with a proactive, client-focused approach.\n, • Someone looking to build a long-term career within a growing and ambitious practice.\nWhat's on Offer\n\n, • £72,000 - £78,000 depending on experience.\n, • Hybrid and flexible working.\n, • Genuine opportunities for progression as the firm continues to expand.\n, • Direct access to the Partners and involvement in strategic decision-making.\n, • A varied and loyal client portfolio with plenty of autonomy.\n, • A supportive, collaborative culture where high performance is recognised and rewarded.\n, • Long-term career prospects within a successful and growing independent practice.\n\n If you're an experienced Accounts & Tax Manager looking for a fresh challenge with a progressive accountancy practice that values expertise, encourages progression and offers genuine long-term opportunities, we'd be delighted to discuss the role with you in confidence.

\n A little bit about Parsley Box: \n \n Parsley Box is leading the market for direct-to-consumer meal deliveries for older adults across the UK. Our mission is to help people live well for longer through nourishing, comforting meals made with care. Our service is rated “Excellent” on Trustpilot, and we pride ourselves on our kind and helpful call agents and reliable and fast order delivery. \n \n \n Overview: \n \n We're looking for an empathetic and productive Customer Service Advisor to join our close-knit team. Your friends & family might describe you as the warm and friendly one, somebody who can strike up a conversation with anybody, and the one who, no matter how busy you are, always has time for others. You love to provide great service and always ensure that every conversation is handled with genuine care for your customers. \n \n This is a telephony-based role, so you’ll be comfortable working in a structured contact centre where agents are expected to manage their time effectively within a scheduled environment. You will work with modern telephony and CRM systems, handling a high volume of customer interactions while meeting clear service and efficiency metrics. \n \n The role is part-time, working 28.5 hours a week, with working hours between 9 am and 6 pm on Mondays, Fridays and Saturdays, and 10 am to 4 pm on Sundays. We offer hybrid working with a minimum of one day (either Monday or Friday) working from our office at Orchard Brae House, Queensferry Road, Edinburgh, and the remaining working from home, helping to add flexibility and balance to your schedule as well as providing an opportunity to meet with and learn from others in our friendly team. \n \n As a Customer Service Advisor, you’ll be responsible for: \n \n \n • Providing exceptional telephone-based customer service, including taking customer orders and answering other inbound enquiries. \n, • Making deeply trusted connections with our customers, which is something that we pride ourselves on and sets our service apart from others in the industry. \n, • Meeting key contact centre performance metrics, including average handling time, after-call work, quality standards, and customer satisfaction. \n, • Staying up to date with company products and promotions to help our customers choose meals they will enjoy. \n, • Taking ownership of any customer issues and doing everything that you can to resolve them on the first contact. \n, • Confidently using telephony and CRM systems to manage customer interactions, accurately recording customer details, updating accounts, and navigating multiple systems simultaneously. \n, • Handling customer data securely and responsibly, ensuring full compliance with GDPR, PCI standards, and company data protection policies at all times. \n, • Adhering to scheduled shift patterns, including logging in and out on time, taking breaks as scheduled, and maintaining high levels of attendance and punctuality to support team performance. \n, • Working collaboratively as part of a team, recognising that individual performance contributes to overall service levels and team success. \n \n \n \n What we’re looking for: \n \n \n • Applicants must be 18 years or older. \n, • Experience working in a structured customer service environment or contact centre environment is desirable; however, the role is suitable for a school or college leaver, as full training will be provided. \n, • Confidence using CRM systems and handling multiple systems/windows simultaneously. \n, • Ability to demonstrate customer empathy and balance this with meeting efficiency and productivity targets. \n, • Strong time management and ability to work within scheduled shifts. \n, • High attention to detail, particularly when handling customer data. \n, • Understanding of (or willingness to learn) GDPR and secure data handling practices. \n, • Reliable, punctual, and accountable team player. \n \n \n \n What we offer: \n \n \n • Salary: £26,200 per annum for a 37.5-hour full-time equivalent (pro-rata). \n, • Company pension contribution of 6%, you also contribute 5%. \n, • 33 days annual leave, including public holidays, for a 37.5-hour full-time equivalent (pro-rata). Annual leave increases by 1 day after 2, 4, and 6-years’ service. \n, • 2 additional wellbeing days per year (pro-rata), and your birthday off. \n, • Life insurance at 2x salary. \n, • 24/7 access to GP services. \n, • Cycle to work scheme and health screening via salary sacrifice. \n, • Hybrid working options with Monday and/or Friday in the Edinburgh office and the weekend days at home. \n, • Modern workspace with onsite parking, café, and gym. \n, • Free lunches from the Parsley Box range and excellent coffee. \n, • Employee assistance helpline access for support at challenging times. \n, • Access to corporate discounts such as mortgage solutions, high street shopping and cinema voucher discounts. \n \n \n

Job Title: French and Japanese speaking Sales Administrator / Account Management The Skills You'll Need : JLPT N1, N2, FrenchYour New Salary : £25,000-35,000Location : LondonPermanent/ Full-timeThis is 5 days Office based job.Visa: Provide UK work visa for a right candidate who meets all their criteriaFrench and Japanese speaking Sales Administrator / Account Management - What You'll be Doing:Management of major accounts in UK/EU region and specialist of the European distributionSales calls to Retailers, Distributors in the EU and others.Responsible for the day-to-day business operation such as product development, conducts sales analysis, ad planning, sales forecastingOpening new accounts, while maintaining relationships with buyers of major retail chainsProposing and negotiating terms and conditions, and acquiring product licenses from publishers and other clientsMaking and renewing contracts, Drawing up and signing business related contracts.Acquires licensing agreements (Sales activities to hardware and software makers)Working closely with publishers & media to maximise marketing opportunities across the respective regionsTranslation of manual, packaging, company website and other business-related documents to and from Japanese/English/FRENCH.Market research to identify concurrency and understand the trends of the market.Liaise daily with the Japan HQ and the US branch in JapaneseFrench and Japanese speaking Sales Administrator / Account Management - The Skills You'll Need to Succeed:Fluent French is essentialBusiness level of Japanese (N2 or higher)Strong interest in the video/ gaming industryPrevious experience of office work, ideally sales relatedAble to do business trip to EuropeWe would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.TPBN1_UKTJ

Job description:Job Title: Passenger Assistant (School Transport) Location: SW6 Fulham and surrounding areas Pay Rate: £13.85 per hour Hours: Monday to Friday (term-time schedule)About the Role: We are currently recruiting a reliable and caring Passenger Assistant to support school transport services across SW6 Fulham and surrounding areas . You will be responsible for ensuring the safety, comfort, and wellbeing of passengersprimarily childrenduring their journey to and from school.Key Responsibilities:Safely assist passengers during pick-ups and drop-offsSupport children with additional needs where requiredMaintain a calm and professional environment on the vehicleCommunicate effectively with the driver, parents, and school staffEnsure safeguarding procedures are followed at all timesReport any concerns or incidents promptlyRequirements:Reliable, punctual, and responsibleExcellent communication and people skillsFriendly and patient dispositionAbility to work Monday to Friday during school transport hoursPrevious experience working with children or vulnerable passengers is beneficial but not essentialMust be willing to undergo an enhanced DBS checkWhat We Offer:Competitive hourly rate of £13.85Consistent weekday working hoursSupportive team and training providedRewarding work supporting local families and schoolsIf you are compassionate, dependable, and looking for a meaningful role, we would love to hear from you. Apply now to join our team in the SW6 Fulham and surrounding areas!TPBN1_UKTJ

Assistant Account Manager MaintenanceLocation: Wimbledon, LondonJob Type: Full-Time, PermanentAre you looking to take the next step in your Facilities Management career?We're recruiting for an Assistant Account Manager to join a growing Maintenance team, supporting the delivery of planned preventative maintenance (PPM), reactive maintenance and M&E small works across a portfolio of commercial clients.This is an excellent opportunity for someone with experience in Facilities Management, Building Services, Maintenance or Construction who enjoys building client relationships, coordinating projects and delivering exceptional customer service.Key Responsibilities:Supporting the management of maintenance contracts and client relationships.Assisting with the delivery of PPM, reactive maintenance and M&E small works.Coordinating engineers, subcontractors and maintenance activities.Preparing quotations, reports, purchase orders and contract documentation.Monitoring contract performance, service delivery and profitability.Attending client meetings and providing outstanding customer service.Maintaining accurate contract information using CAFM systems.Supporting business development by identifying opportunities within existing accounts.What We're Looking ForExperience within Facilities Management, Building Services, Maintenance or Construction.Excellent communication and relationship-building skills.Strong organisational skills with the ability to manage multiple priorities.Commercial awareness and attention to detail.A proactive and customer-focused approach.Good Microsoft Office skills.Experience with CAFM systems (Joblogic) is advantageous but not essential.Why Apply?Join a growing and successful maintenance team.Work with a varied portfolio of commercial clients.Ongoing training and professional development.Genuine career progression opportunities.Supportive and collaborative working environment.Opportunity to develop both your technical and commercial skills.If you are looking for a varied role where no two days are the same and you can build a long-term career within Facilities Management, we would love to hear from you. Apply today!TPBN1_UKTJ

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.Role and Responsibility:Operations & Execution:Oversee end-to-end order management including allocation, invoicing and logisticsEnsure seamless coordination between internal teams and external partnersMaintain accurate reporting, trackers and cash flow visibilityCross-Functional Coordination:Coordinate with Merchandising, Production, Finance, Logistics and Marketing teamsEnsure alignment across all business functions to deliver operational excellenceCommercial Management:Drives sales performance and profitability across selected Franchise AccountsAnalyse sales trends, stock levels, and market dynamics to identify growth opportunitiesDevelop and execute strategic action plans aligned with global objectivesClient Management:Act as primary point of contact for selected Franchise partnersAdvise on Product Strategy, Merchandising and Retail excellenceShowroom & Brand Experience:Prepare and present collections for key client meetings and exhibitionsSupport showroom excellence and product storytelling at HQContribute to maintaining the highest standards of brand presentation.A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.TPBN1_UKTJ

Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Job - Customer Service Operations Coordinator Salary -30k plus call out (1 in 4 weeks) bonus Location - Harrow location My well-established client looking for someone who has experience in one or more of the following areas: Customer service or helpdesk environments Repairs administration or scheduling Plumbing and heating, building services, M&E (Mechanical & Electrical), or facilities management Contract support or maintenance coordination The ideal candidate will be highly organised, with strong Excel and reporting skills and the ability to analyse operational data to support service performance. You will be confident monitoring expenditure, identifying trends, gaps and opportunities for improvement, producing accurate reports, and supporting process improvements to help deliver an efficient, high-quality service. You will also have excellent communication skills, be able to manage multiple priorities, work effectively with internal teams, contractors and customers, and demonstrate a proactive approach to problem-solving and continuous improvement. You will be expected to be on call which will be 1 in 4 weeks (details to be explained) The role has the potential to go to hybrid - mainly 3 office / 2 home - this will be after a qualifying period Exciting opportunity for the right candidate to join an exceptional company that will be experiencing high growth over the next 12/24 months - there will be plenty of room for progression and career development

Fomac agency requires a cpcs blue Telehandler for a site at harrow on the hill for one week starting on the 17th. Valid cpcs blue card plus ppe required 3.

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plen

Genuine long-term prospects - partnership is firmly on the table. ACA or ACCA qualified with proven UK practice experience. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you t

A luxury property developer who operate in the UK are currently looking for a Customer Service Coordinator to join their site team supporting the Aftercare Department on site in Hayes & in Harrow To be successful within this role you must have good knowledge of the New Build Industry as well as

Monitoring the Central Customer Service email inbox. Delivering excellent customer service on all levels as well as being the first point of contact for the team. A luxury property developer who operate in the UK are currently looking for a Customer Service Coordinator to join their site team suppor

Are you confident in B2B sales but ready for a career change where your skills have real impact? Join one of the UK’s largest charities, recognised as a great place to work, and step into a new sector with full training provided.You’ll support a small caseload of clients with mental health needs

A luxury property developer who operate in the UK are currently looking for a Customer Service Coordinator to join their site team supporting the Aftercare Department on site in Hayes & in Harrow To be successful within this role you must have good knowledge of the New Build Industry as well as

A luxury property developer who operate in the UK are currently looking for a Customer Service Coordinator to join their site team supporting the Aftercare Department on site in Hayes & in Harrow To be successful within this role you must have good knowledge of the New Build Industry as well as

A luxury property developer who operate in the UK are currently looking for a Customer Service Coordinator to join their site team supporting the Aftercare Department on site in Hayes & in Harrow To be successful within this role you must have good knowledge of the New Build Industry as well as

A luxury property developer who operate in the UK are currently looking for a Customer Service Coordinator to join their site team supporting the Aftercare Department on site in Hayes & in Harrow To be successful within this role you must have good knowledge of the New Build Industry as well as

Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for you! We are looking for enthusiastic and reliable mystery shoppers to join our network in Great Britain. Join Heli

Customer Service Advisor Ealing Our client is one of the fastest growing companies in the UK in their field.They are currently looking for a Customer Service Advisor to join the team.Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest

Oversees teams, conducts service reviews, monitors staff, and supports the head office team.

Manages accounts, drives revenue, and develops partnerships within the automotive sector, selling communication and connectivity solutions.

Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Responsibilities of the Commercial Accounts & Operations Manager:. Commercial Accounts & Operations Manager.

Key Account Manager role, home-based in Hertfordshire/Bedfordshire, managing warm business with fire alarm experience.

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, were on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the search for our next Guest Services Manager to work with our Guest Services Hosts and the wider team across our public areas, lobby, reception and R&B spaces. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde , were not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Benefits: Paid family leave (>1 year of service) Flexible working patterns Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/€550 Cycle to work scheme- to support a healthy lifestyle and our planet Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) An extra day off to celebrate your birthday We would love you to have: 2+ years experience in a similar role, ideally within the lifestyle hotel or hospitality sector is required Knowledge of Front Office operations Some previous F&B/Barista experience is preferred but training can be provided What you can do for us: Endless Opportunities in One Space: Whether youre welcoming guests or crafting the perfect cocktail, you'll thrive in our dynamic lobby, bar, and host stand. It's about maintaining a fun, fresh, and fast-paced environment while communicating with multiple departments and delivering excellent service. Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flairbecome the face of Wilde and represent us with pride. Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors. Stay Driven, Stay Motivated: Strive for excellence every dayset ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success. Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home. Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression. Set the Mood: Youre responsible for creating the perfect atmospherewhether adjusting the lighting, lifting the volume, or ensuring everything is pristine. You understand that the little details matter. Master Every Shift: Whether you're opening, swinging, or closing, youre in controlkeeping operations seamless and collaborating with your team to ensure nothing is overlooked, including health & safety and complaints management Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success. Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team. Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission. As part of our Operations team, demonstrate a commitment to operating in accordance with the environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key Start your Wilde journey today! Take the leap and click "apply" now! TPBN1_UKCT

Luxury Showroom Host Chiswick, West London Monday to Friday | 8:00am - 6:00pm (1-hour lunch) £13.00 per hour We're recruiting on behalf of a prestigious luxury automotive showroom in Chiswick for a Showroom Host who will be the face of the business and deliver an exceptional customer experience from the moment visitors arrive. What you'll be doing Welcoming customers and creating a five start first impression Offering refreshments and looking after customer waiting areas Answering and directing incoming calls Supporting the showroom team with general administration Helping maintain the presentation of the showroomAbout you You'll be friendly, confident and enjoy delivering outstanding customer service. You'll ideally have experience in: Luxury retail Hotels or hospitality Airlines or travel Customer service Front of house or receptionYou'll also have: Excellent communication skills A positive, team-focused attitude A professional and well-presented approach The ability to commute easily to Chiswick for an 8:00am startA full UK driving licence would be advantageous but is not essential. If you're looking for the opportunity to represent a premium luxury brand in a fast-paced, customer-focused environment, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations.Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements.If you're interested in this role, apply now

Our client based in Sunbury is looking for Customer Care support for their Helpdesk department Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point of contact for External and Internal Customers. Log calls on onto our in-house system - via phone, email, web-portal management. Accurate allocation of attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/ KA/ Small works. Knowledge/ Skills/ Experience/ Competencies: Previous experience of Service Helpdesk function to meet Customer and Business needs. Previous Customer Service Experience is essential. Professional telephone manners. Ability to understand and interpret customer requirements. Ability to prioritize workload, applying flexibility where needed. Attention to detail - accuracy when logging calls. Practical problem solver and desire to overcome daily challenges. Able to take initiative and be self-driven, customer focused. A team player that can work well with others. IT/ Software Skills: Web-portal experience: Verisae, Compass. IT literate with good knowledge of MS Office: Excel, Word, Outlook. Training will be given on our internal systems

Guest Service Manager The Cura Kensington, a Tribute Portfolio Hotel by Marriott Salary: Competitive Salary + Excellent Benefits About the Hotel The Cura Kensington, a Tribute Portfolio Hotel by Marriott, is a lifestyle hotel located in West London, offering 132 thoughtfully designed bedrooms, a vibrant all-day restaurant and bar, and a dynamic atmosphere that blends energy, creativity, and local spirit. As part of Marriott's Tribute Portfolio, the hotel celebrates individuality and memorable guest experiences. Our Guest Service Manager plays a key leadership role within the Front Office department, ensuring exceptional guest journeys while supporting the smooth day-to-day operation of Guest Services. The Role Reporting to the Front Office Manager , the Guest Service Manager is responsible for supporting the leadership and daily operation of the Front Office team ensuring exceptional guest satisfaction, operational excellence, and compliance with Marriott brand standards. The Guest Service Manager oversees Reception, Guest Relations ensuring every guest receives a seamless experience from arrival through departure. You will lead by example, coach and develop the Front Office team, and work closely with Food & Beverage, Housekeeping, Kitchen and Engineering teams to ensure efficient hotel operations and outstanding guest experiences. You will also provide operational support to the Food & Beverage department when required, particularly during busy service periods, events, or when additional leadership support is needed. Key Responsibilities Support the Front Office Manager in the daily leadership and operation of the Front Office and supporting Food & Beverage when necessary. Supervise Reception, Guest Relations Teams. Lead the Front Office team during assigned shifts, ensuring exceptional guest service and operational efficiency. Act as the senior Front Office representative during designated shifts, escalating operational matters where appropriate. Ensure Marriott brand standards, Tribute Portfolio standards, and hotel policies are consistently achieved. Deliver exceptional guest experiences by proactively engaging with guests, resolving complaints professionally, and creating memorable stays. Manage VIP arrivals, Marriott Bonvoy Elite recognition, group arrivals, long-stay guests, and special requests. Coordinate closely with Housekeeping to manage room availability, room allocations, early arrivals, departures, and out-of-order rooms. Monitor guest feedback, including Marriott GSS, online reviews, and social media, implementing action plans to improve guest satisfaction. Promote Marriott Bonvoy enrolment, room upselling, and other departmental revenue opportunities. Conduct daily shift briefings, handovers, and operational communications within the Front Office team. Train, coach, mentor, and support the development of Guest Service Associates and Supervisors. Assist the Front Office Manager with departmental rotas, payroll administration, annual leave planning, and staffing requirements. Maintain accurate cash handling procedures, banking, and financial controls within the Front Office. Ensure compliance with Health & Safety, Fire Safety, Security, GDPR, and Marriott operational procedures. Handle guest incidents and emergency situations calmly and professionally in accordance with hotel procedures. Carry out regular lobby and Front Office inspections to ensure cleanliness, presentation, and service standards are maintained. Foster a positive, engaging, and collaborative working environment that reflects Marriott's culture and values. About You Previous supervisory or management experience within a Front Office department in a quality hotel environment. Experience within Marriott International or another international hotel brand is highly desirable. Strong knowledge of Front Office operations and guest service excellence. Good understanding of Housekeeping coordination and hotel operations. Excellent leadership, coaching, and team development skills. Passionate about delivering exceptional guest experiences. Strong communication, organisational, and problem-solving abilities. Commercially aware with experience promoting upselling and guest satisfaction initiatives. Experience using Opera PMS (Opera Cloud preferred) and Marriott systems is advantageous. Flexible, hands-on, and able to work a variety of shifts, including weekends and bank holidays. What We Offer Competitive salary with performance-based incentives Global Marriott employee discounts on rooms, dining, and experiences Meals on duty Uniform provided Ongoing Marriott International training and leadership development Excellent career progression opportunities within Marriott International Collaborative and inclusive working environment Regular wellbeing initiatives and social events Pension scheme Employee recognition and reward programmes Lead the Guest Experience At The Cura Kensington, every guest interaction creates a lasting impression. As our Guest Service Manager, you will play a vital role in supporting the Front Office Manager, leading your team by example, and ensuring every guest receives the warm, personalised service that defines our Tribute Portfolio hotel. If you are an experienced Front Office leader with a passion for hospitality, people development, and delivering exceptional guest experiences, we would love to hear from you. TPBN1_UKCT

Fawkes & Reece are working with a leading residential developer to recruit a Customer Care Administrator. This is an excellent opportunity to join a high-performing customer care team, leading the customer journey from exchange of contracts through to completion, handover, and aftercare while delivering an exceptional customer experience. Working closely with internal departments including Sales, Construction, Property Management, Concierge, and Aftercare, you will play a key role in ensuring customers receive a seamless, professional service throughout their home-buying journey. Key Responsibilities Manage customer enquiries and provide a professional, responsive service. Log and coordinate defects, repairs and aftercare requests through to completion. Liaise with customers, contractors and internal teams to resolve issues efficiently. Arrange inspections and appointments and keep customers updated. Complete accurate data entry and maintain customer records using Salesforce and Excel. Assist with complaints and escalations where required. Support the wider Customer Care team to deliver an excellent customer experience. What We're Looking For Previous experience in customer service or administration, ideally within property or construction. Experience using Salesforce and Excel. Strong attention to detail and accurate data entry skills. Excellent communication and organisational skills. Confident liaising with customers, contractors and internal teams. Ability to manage multiple tasks and prioritise effectively. Professional, friendly and solutions-focused approach. Experience handling customer complaints or aftercare queries is desirable. What's on Offer Salary: £28,000 Monday-Friday, 9:00am-5:00pm Office-based (5 days per week) Competitive benefits package and career development opportunities. Opportunity to join a leading residential developer with a supportive team, excellent working environment, and genuine career progression. If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London

Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. Full UK driving license To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday – 7:30AM – 5PM (with potential for overtime). Salary: £13.52 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD

Transaction Manager Flagship Car Dealership | West London We're working with a flagship automotive retailer that is looking to strengthen its sales leadership team with the appointment of a commercially driven Transaction Manager. This is an excellent opportunity to join a high-volume, well-established dealership where you'll play a pivotal role in maximising profitability, supporting the sales team, and delivering an outstanding customer experience. As Transaction Manager, you'll be responsible for supporting the Sales Executives throughout the sales process, ensuring every deal is structured effectively while driving finance and insurance performance. Your responsibilities will include: Structuring vehicle deals to maximise front and back-end profitability. Driving finance, warranty and ancillary product penetration. Supporting, coaching and motivating Sales Executives to improve conversion and close rates. Ensuring all sales are fully compliant with FCA regulations and dealership processes. Maintaining accurate deal documentation and administrative standards. Delivering an exceptional customer journey from enquiry through to handover. Working closely with the Sales Manager to achieve dealership targets and objectives. We're looking for an experienced automotive professional who can demonstrate: Previous experience as a Transaction Manager, Business Manager or similar role within a franchised dealership (essential). A strong understanding of automotive finance, F&I products and deal structuring. A proven track record of delivering strong profitability and finance performance. Excellent communication and negotiation skills. A commercial mindset with exceptional attention to detail. The ability to thrive in a fast-paced, target-driven showroom environment. What's on Offer £35,000 basic salary. Realistic OTE of £55,000 to £85,000, depending on performance and experience. Company car Five-day working week with weekends on a rota. The opportunity to join a respected dealer group with genuine career progression. If you're an experienced Transaction Manager ready for your next challenge in West London, we'd love to hear from you. Apply today for a confidential discussion. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ

Our client is seeking a bilingual (French & English speaking) customer service professional to join their team on a permanent basis. You will be joining an established business and will help develop the connection between our brands and customers. This is a great position for someone wanting to develop their customer service and business building skills and deliver improvements in customer interaction. Main Responsibilities & Duties: • Answering the telephone – dealing with customer orders/queries and directing calls to the relevant person • Responding and providing resolutions to customers via WhatsApp • Inputting orders and sending invoices to customers for confirmation • Using a variety of IT tools to deliver outstanding customer service • Liaising with Accounts Team and Warehouse to ensure orders are processed as quickly as possible • Consistently meet or exceed performance targets related to order loading accuracy and call handling volumes, ensuring efficiency and high service standards. • Where specific lines are out of stock, have the product knowledge to recommend alternative lines that are available to maximise value of orders. • Conduct outbound calls to promote sales activity, build strong customer relationships, maximise sales opportunities, and ensure a high level of customer satisfaction. If this sounds like the role for you, please apply now! Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client

Processing Manager – Parking Services Salary: £65,000 per annum Location: London Hours: M-F 8.30-5.00 Role Overview We are looking for an experienced and highly capable Processing Manager to lead a busy parking ticket processing centre. This is not a call centre role. The position focuses on managing the accurate and compliant processing of parking charge notices generated across supermarket car parks, shopping centres and smaller privately managed parking locations. The successful candidate will be an excellent people manager with strong analytical skills, close attention to detail and the ability to interpret client-specific criteria. You will ensure the team makes fair, consistent and commercially appropriate decisions about which parking charges should be progressed or cancelled. Key Responsibilities Lead and manage the day-to-day operation of the parking ticket processing centre. Manage, motivate and develop a team of processing staff. Ensure parking charge notices are reviewed and processed accurately and efficiently. Oversee decisions regarding whether tickets should be progressed or cancelled. Ensure all decisions are made in line with individual client instructions and agreed cancellation criteria. Analyse processing data to identify trends, errors, risks and areas for improvement. Monitor productivity, quality, accuracy and turnaround times across the department. Produce clear management information and performance reports. Ensure processes comply with relevant legislation, industry codes of practice and company procedures. Maintain effective audit trails and accurate processing records. Review complex, unusual or escalated cases and provide clear guidance to the team. Work closely with clients to understand their individual parking policies and operational requirements. Translate client criteria into clear procedures for processing staff. Introduce effective quality-control checks to improve consistency and reduce errors. Recruit, train and onboard new team members. Provide ongoing coaching, feedback and performance management. Identify training needs and develop appropriate training materials. Review existing processes and implement improvements to increase efficiency. Support the introduction of new clients, systems and parking locations. Work collaboratively with compliance, operations, technology and client management teams.Skills and Experience The successful candidate will have: Strong management experience within a high-volume processing, administration, compliance or operational environment. A proven ability to manage and develop teams effectively. Excellent analytical and data interpretation skills. Experience using data to monitor performance and support operational decisions. Strong knowledge of compliance, quality assurance and audit processes. The ability to interpret detailed client requirements and apply them consistently. Excellent judgement and confidence when making difficult or commercially sensitive decisions. Strong attention to detail and a commitment to accuracy. Experience managing performance against service levels, deadlines and quality targets. The ability to investigate errors and implement practical corrective actions. Strong organisational and problem-solving skills. Confidence working with senior managers, clients and internal stakeholders. Good Excel, reporting and general systems skills.Experience within parking services, ticket processing, appeals, enforcement, regulated administration or another high-volume decision-making environment would be advantageous, but is not essential. Personal Qualities We are looking for someone who is: A confident and supportive people manager. Excelelnt with data analysis Analytical, methodical and highly organised. Fair and consistent when making decisions. Comfortable challenging existing processes. Calm and decisive under pressure. Commercially aware while maintaining strong compliance standards. Able to balance productivity with accuracy and quality. Focused on continuous improvement and team development Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

NEW VACANCY! (SN7364) PROJECT MANAGER - SIGNAGE & WAYFINDING WEST LONDON / BERKSHIRE £ Very Competitive Salary - Genuinely open (Depending on Experience) + Pension + 25 Days Holiday + Bank Holidays + Other Benefits TBD Our client a British manufacturing company are a market leader in the design, manufacture and installation of signage, wayfinding signage, digital signage, street furniture and fabricated metal infrastructure products for all modes of passenger transport and airports. They are looking to recruit a Project Delivery Manager to assist with the successful delivery of its signage and wayfinding products. The candidate should have experience in the project management and delivery of printed and fabricated signage preferably within the commercial signage, wayfinding or construction industries. Experience of signage production and manufacturing techniques is essential. The role will involve liaison between clients and the company's internal design, purchasing, graphics production and signage manufacturing departments. With ultimately responsibility for the successful deployment of the products, the role will hinge around delivering projects on time, under budget and to client specification. This is a fantastic opportunity to join one of the World's leading wayfinding signage companies. Significant career progression opportunities are available to the successful candidate. To apply for the role please send a copy of your CV

Customer Sales Advisor Full Time – Permanent 8:00am - 4:30pm Or 9:30am – 6:00pm - Monday to Friday with 1 in 4 weekends 8.00am – 5,00pm - Saturday 10.00am – 4.00pm - Sunday Neasden Salary is dependent on experience We are currently recruiting for a Customer Sales Advisor to join our client based in Neasden. The role of the Customer Sales Adviser is to ensure customers receive a consistently high level of service. In addition to providing day-to-day help to customers, the Customer Services Adviser will contribute to the overall cleanliness appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other activities. Principle Objectives: The principle objectives of the Customer Sales Adviser are to guarantee customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company. To achieve this, the Customer Service Advisor will: • Contribute to the achievement of the financial targets of the store, • Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store, • Respond effectively to the diverse needs of each customer, • Ensuring the store presents itself to a high standard of cleanliness, • Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike., • Comply consistently with all company procedures Main Duties: • Deal effectively with sales inquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers, • Maximise every sales enquiry to ensure the store hits its target, • Complete all administrative tasks to ensure compliance with company procedures, • Maintain a clean and tidy store, • In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility., • Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt, • Ad hoc duties Person Specification: In order to be successful in the position the jobholder will need to demonstrate: • A good level of written and verbal communication skills, • Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone, • Self-discipline, working within guidelines and procedures whilst being attentive to detail, • Comfortable working in a small team environment and adapt to lone working, • Project confidence and knowledge of Company products and services on completion of the induction and probation period, • Day to day liaison with customers, • Achieving a high level of customer service and satisfaction, • Achievement of weekly, monthly and yearly sales targets By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services.From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are seeking an experienced Gas Suppression Service Engineer / Room Integrity Tester to join our growing team. This role will involve working across a variety of sites including data centres, commercial premises. You will be responsible for servicing and fault-finding on gas suppression systems, as well as carrying out room integrity testing (door fan tests) and associated small remedial works. This role will include but not limited to the items below: Carry out maintenance of gas suppression systems (FM-200, Novec 1230, IG systems) Perform Room Integrity Testing (RIT) using Retrotec Analyse RIT results and provide recommendations for sealing works and PRV sizing Conduct full cause & effect testing of fire alarm and suppression systems (including shutdowns, interfaces, and outputs) Diagnose and rectify faults on fire alarm control panels and suppression systems Verify correct operation of detection systems, release mechanisms, and interface signals Inspect and assess pressure relief vent (PRV) performance (positive & negative pressure requirements) Produce detailed service reports, test results, and compliance documentation Liaise with clients on-site to explain system performance, failures, and remedial actions Support installation and upgrade work where required Ensure all works are carried out in line with relevant British Standards and industry best practice Required Skills: Strong knowledge of gas suppression systems (e.g. FM-200, Novec 1230, IG55/IG541) Experience with room integrity testing (door fan testing using Retrotec) Ability to understand RIT results (leakage, hold time, PRV sizing requirements) Understanding of cause & effect operation for fire alarm and suppression systems Fault finding on fire alarm panels and suppression control panels Knowledge of pressure relief vent (PRV) requirements (positive & negative pressure) Basic electrical fault-finding (voltages, circuits, inputs/outputs) A good understanding of the Standards which relate to our Industry and the systems we install is required Excellent customer relations are a must as the role will often include the individual being in a customer facing environment Good communication skills are required as most of the role will involve being on the telephone with customers and staff within the business, eg engineers, admin, sales and management teams A good understanding of Health and Safety will be an advantage although not a necessity A willingness to travel to locations across the country Desirable Knowledge of aerosol systems Familiarity with Retrotec equipment and reporting software FIA units or relevant fire qualifications Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage. TPBN1_UKTJ

Bathroom Sales & Design Consultant Location: West London Salary: £28-,30,000 DOE, OTE £70k Type: Full-Time, Permanent (includes Saturdays, with a day off in lieu) Start Date: ASAP About the Client KBB Recruitment are representing an independent design and installation company specialising in bespoke kitchens, bathrooms, and bedrooms. Known for their “can do” approach and personal service, they combine creative, design-led solutions with a commitment to reliability and honesty. The team works closely with clients to deliver interiors that are both beautiful and practical, tailored to each lifestyle and home. Operating from a modern showroom in West London, my client serves customers across the surrounding areas, representing a carefully selected portfolio of premium brands. About the Role: My client is seeking a talented Bathroom Sales & Design Consultant with proven experience in bathroom sales and design. This is a client-facing position where you will transform ideas into stunning, functional designs—and designs into profitable sales. You’ll manage your own pipeline from initial enquiry through to final sign-off, balancing creative flair with strong commercial acumen. Key Responsibilities: Welcome and inspire clients in the showroom, creating an outstanding first impression Take detailed client briefs including budgets and style preferences, translating them into visually striking, realistic designs that drive sales Produce layouts, elevations, and 3D renders using Virtual Worlds (or similar CAD software) Present and discuss designs confidently, negotiate effectively, and secure orders in line with sales and margin targets Maintain your CRM, follow up leads proactively, and manage your client pipeline efficiently Stay informed about the latest bathroom products, brands, and design trends Collaborate with the Showroom Manager to ensure a seamless sales process and showroom excellence Represent the brand by engaging with the local design community and promoting work through social media and events Requirements / Skills: Minimum 1 year of experience in bathroom sales and design Strong understanding of bathroom brands, materials, and current interior design trends Proven record of achieving or exceeding sales and margin targets Passionate about delivering exceptional customer service throughout the client journey Commercially minded with a creative, solutions-focused approach Confident managing appointments, leads, and communications independently Proficient in Virtual Worlds or similar design software Excellent written and verbal communication skills, with attention to detail Self-motivated, energetic, and able to meet deadlines Collaborative team player with a proactive attitude. What’s on Offer: Realistic OTE of £70K–£75K per year Competitive base salary depending on experience Supportive and creative showroom environment where your input is valued Opportunity to work with premium brands and a diverse client base Continuous training and professional development Be part of a growing, independent business where your creativity and expertise truly make an impact How to Apply To apply, please send your CV and a brief covering note to (url removed) or contact (phone number removed). KBB Recruitment are acting as the employment agency for this position

This is an excellent opportunity for a friendly and professional individual who enjoys helping customers, resolving queries and delivering a high standard of service from home. Previous customer service experience is desirable. FindCore are thrilled to be assisting a well-established business with t

We are seeking a proactive and customer focused Inside Sales/Customer Service Representative to join the team at our Keighley site. Sales, Customer Service, or similar roles. Cooperate with Customer Service and maintain CRM and ERP data.

As our Customer Service Representative, you will act as the first point of contact between Splend and our current and potential customers in Australia and the United Kingdom. It's an exciting time to be joining us and would suit someone who thrives in a fast-paced customer service environment. Minim

Do you enjoy talking to customers and providing them with an exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s l

As a Customer Service Advisor, you will provide excellent telephone-based customer service, taking customer orders, answering enquiries and resolving issues. This is an excellent opportunity for someone looking for genuine part-time flexibility, hybrid working and a role where customer service and m

The Customer Service Representative is responsible for delivering a high-quality customer experience by acting as the primary point of contact for customer enquiries via telephone and email. The role also supports sales performance by promoting products and services, maintaining customer satisfactio

Do you enjoy talking to customers and providing them with an exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s l

Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Customer Service Coordinator to join their Membership and Professional Standards team. The Role of Customer Service Coordinator. Experience su