Supervisor jobs in Ilford

Holding Manager - Ilford We're currently seeking a Holding Manager for our new store in Ilford. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counseling support provider

Job Description: - directly supervises and coordinates the activities of sales and related workers; - establishes and monitors work schedules to meet sales and productivity targets; - liaises with managers and other departments to resolve operational problems; - determines or recommends staffing and other needs to meet sales and productivity targets; - reports as required to managerial staff on departmental activities. - responsible for liaising with commercial team/suppliers regarding the ordering of stock and stock control, and with risk management regarding performing monthly stockades - Supporting the line manager in recruitment of new team members Requirements: - You will possess excellent customer service skills and the ability to show resilience under pressure - You will be self-reliant with the ability to use your own drive and initiative to resolve problems - Excellent written and numerical skills

Supervise and manage day-to-day office operations, including facilities management, maintenance, and supplies procurement. Ensure a clean, safe, and well-organized work environment for employees and visitors. Provide administrative assistance to executives and department heads, including calendar management, travel arrangements, and correspondence. Coordinate meetings, conferences, and special events, handling logistics and preparations as required. Serve as a central point of contact for interdepartmental communication and coordination, fostering collaboration and information sharing. Streamline workflows and processes to improve operational efficiency and effectiveness. Manage human and material resources effectively, including budgeting, forecasting, and resource allocation. Oversee vendor relationships and contracts, negotiating favorable terms and ensuring compliance with service agreements.

Salon Manager £25,000 - £27,000 East London Fulltime, Permanent Join London Barbers for unparalleled grooming experiences. Our expert team seamlessly blends tradition with contemporary styles, ensuring every visit is exceptional. We're committed to precision, craftsmanship, and creating a welcoming environment for all. Become a part of our commitment to excellence in barbering today As a Salon Manager, you will be responsible for overseeing the daily operations of our salon and ensuring the highest level of customer satisfaction. Your key duties will include: - Determining staffing, financial, material, and other short- and long-term needs of the salon. - Controlling the allocation, training, and remuneration of staff to maintain optimal team performance. - Providing clients with information and advice on styles and treatments, and addressing any complaints or problems promptly and professionally. - Ensuring accurate maintenance of clients' records for future reference and follow-up. - Performing and/or supervising hair treatments and/or beauty therapy to meet client expectations. - Regularly checking and maintaining salon equipment to ensure safety compliance. - Demonstrating, advising on, and selling hair and/or beauty products to clients based on their individual needs. - Maintaining financial accounts for the business, including tracking revenues, expenses, and profitability. Requirements: - Proven experience in a similar role within the salon or beauty industry. - Excellent leadership and managerial skills with the ability to motivate and inspire a team. - Strong communication and interpersonal abilities to interact effectively with clients and staff. - In-depth knowledge of hairdressing and beauty therapy techniques and trends. - Proficiency in salon management software and basic accounting principles. - Valid certification or licence in hairdressing or beauty therapy is preferred. - Commitment to upholding high standards of professionalism, hygiene, and safety. Benefits: - Competitive salary commensurate with experience. - Opportunities for career advancement and professional development. - Access to employee discounts on salon services and products. - Positive and collaborative work environment with a supportive team. If you are a motivated and experienced Salon Manager looking to take the next step in your career, we invite you to join our dynamic team, click “APPLY” now!

Salon Manager £25,000 - £27,000 East London Fulltime, Permanent Join London Barbers for unparalleled grooming experiences. Our expert team seamlessly blends tradition with contemporary styles, ensuring every visit is exceptional. We're committed to precision, craftsmanship, and creating a welcoming environment for all. Become a part of our commitment to excellence in barbering today. As a Salon Manager, you will be responsible for overseeing the daily operations of our salon and ensuring the highest level of customer satisfaction. Your key duties will include: - Determining staffing, financial, material, and other short- and long-term needs of the salon. - Controlling the allocation, training, and remuneration of staff to maintain optimal team performance. - Providing clients with information and advice on styles and treatments, and addressing any complaints or problems promptly and professionally. - Ensuring accurate maintenance of clients' records for future reference and follow-up. - Performing and/or supervising hair treatments and/or beauty therapy to meet client expectations. - Regularly checking and maintaining salon equipment to ensure safety compliance. - Demonstrating, advising on, and selling hair and/or beauty products to clients based on their individual needs. - Maintaining financial accounts for the business, including tracking revenues, expenses, and profitability. Requirements: - Proven experience in a similar role within the salon or beauty industry. - Excellent leadership and managerial skills with the ability to motivate and inspire a team. - Strong communication and interpersonal abilities to interact effectively with clients and staff. - In-depth knowledge of hairdressing and beauty therapy techniques and trends. - Proficiency in salon management software and basic accounting principles. - Valid certification or licence in hairdressing or beauty therapy is preferred. - Commitment to upholding high standards of professionalism, hygiene, and safety. Benefits: - Competitive salary commensurate with experience. - Opportunities for career advancement and professional development. - Access to employee discounts on salon services and products. - Positive and collaborative work environment with a supportive team. If you are a motivated and experienced Salon Manager looking to take the next step in your career, we invite you to join our dynamic team, click “APPLY” now!

Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!

The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.

We have an exciting opportunity to work for a rapidly growing bookkeeping and management consultancy company with an extensive portfolio of clients from different company sizes. We are looking for a full-time office/business support manager with a strong financial and bookkeeping skill set to look after both, the general accounting and financial management of the business as well as the day-to-day tasks of managing a busy consultation company. These will be the core tasks but it will also mean carrying out general office manager tasks. You will be responsible for the day-to-day management of other office staff members. You will be expected to thrive from having a varied workload and being happy to assist in other financial and non-financial duties as required. Strong organisational skills are essential for this role as well as a willingness to work towards the company's rapid growth. The role: Specific activities will include (but not be restricted to) - Developing and implementing financial and operational strategies to optimize profitability, and efficiency, and support company objectives. - Planning work schedules, delegating responsibilities and assigning tasks effectively. - Managing correspondence and inquiries related to accounting records, financial position and sales data. - Ensuring that the latest version of policies and standards are approved before effectively publishing these. - Ensuring administration and departmental activities are in line with the latest standards. - Planning, organising and coordinating activities and resources across other offices, including preparing and managing budgets, forecasts, and financial reports with accuracy and timeliness. - Conducting thorough analysis to identify trends, risks, and improvement opportunities. - Monitoring cash flow, liquidity, and financial performance metrics, providing actionable recommendations. - Overseeing accounts payable, accounts receivable, and payroll functions to ensure efficiency and compliance. - Manage relationships with external stakeholders. - Lead and mentor team members, fostering a culture of excellence, collaboration, and growth, - Controlling purchases, managing purchase orders, and overseeing invoice management and bank reconciliation. - Liaise with team members to provide accurate cost information, assist in quotation preparation, - Recording and monitoring office expenditure and budget management, including expense management, petty cash, and staff overtime. - Assist the Director and Senior Management Team in all high-level financial management and decision-making. Personal Profile and Essential Experience: - Bachelor's degree in Finance, Accounting, or related field; - Proven experience (5+ years) in a management role, - Excellent analytical skills, with the ability to interpret complex financial data and communicate insights effectively. - Proficiency in financial modelling, forecasting, and budgeting tools - Demonstrated leadership capabilities, with the ability to inspire and motivate cross-functional teams. - Exceptional interpersonal skills, with the ability to build positive relationships and influence stakeholders at all levels. - Results-oriented mindset, with a focus on driving continuous improvement and achieving business objectives. - High level of integrity, professionalism, and attention to detail, with a commitment to upholding ethical standards. - Highly organised, and commercially responsible, able to manage sensitive data confidentially. - Excellent administration and communication skills, both written and verbal, with a high level of attention to detail. - Flexible working attitude, with a can-do team player approach. - Proficient in MS Office applications. - Must be proficient in the use of Xero accounting for both data entry and analysis and bookkeeping. Job Type: Full-time Salary: £28,000 - £30,000 per year Schedule: Monday to Friday (37.5 hours) Education: Diploma of Higher Education (required) Experience: Management, 5 years (required) Work Location: In person Application Deadline: 29/03/2024

Job description: Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments. ** Position:** Hairdressing Manager ** Location:** SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £26,000.00 - £28,000.00 depends on experience. Tasks required by this job include: · Determines staffing, financial, material and other short- and long-term needs; · Controls the allocation, training and remuneration of staff; · Provides clients with information and advice on styles and treatments, and resolves any complaints or problems; · Ensures clients records are maintained; · Undertakes and/or directs hair treatments and/or beauty therapy; · Checks and maintains any equipment, and ensures that all safety requirements are met; · Demonstrates, advises on and sells hair and/or beauty products; · Ensures financial accounts for the business are maintained. About you: · Previous Hair dressing managment experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with Hairdressing saloon · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team

Key Responsibilities: - Planning and Scheduling: Develop and maintain comprehensive work schedules, assigning tasks, and delegating responsibilities to ensure optimal efficiency and productivity. - Correspondence Management: Provide guidance on the handling of all correspondence and inquiries pertaining to accounts, sales, statistical data, and vacancy records. Ensure timely and professional responses to client queries and internal communications. - Insurance Policy Compliance: Ensure adherence to established procedures for considering, issuing, amending, and endorsing insurance policies. Collaborate with relevant stakeholders to maintain compliance with insurance regulations and requirements. - Resource Coordination: Plan, organize, and coordinate the activities and resources of the company, including personnel, equipment, and materials. Streamline processes to enhance operational effectiveness and cost efficiency. - Industry Expertise: Leverage your experience and knowledge of the construction and repair industry to contribute valuable insights and solutions to operational challenges. Stay informed about industry trends, regulations, and best practices. Qualifications: - Proven experience in office management or a related administrative role within the construction and repair industry. - Strong organizational, leadership, and communication skills. - Proficiency in relevant software applications, such as Microsoft Office Suite and project management tools. - Ability to multitask and prioritize tasks effectively in a fast-paced environment. - Attention to detail and a commitment to delivering high-quality work.

Responsibilities: Oversee day-to-day office operations and administrative functions. Coordinate and manage office resources, including personnel, supplies, and equipment. Implement and maintain efficient office systems and procedures. Collaborate with department heads to ensure effective communication and workflow. Foster a positive and inclusive office culture. Requirements: Proven experience in office management within the security industry. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software and systems. Leadership qualities with a problem-solving mindset.

Primarily, our business activities are acting as newsagents. We sell newspapers, magazines and comics as well as stock confectionery and tobacco products. Also sell a variety of products such as: stationery, stamps and greetings cards, toys and gifts; it is more like a versatile retail business involves checking of newspaper/magazine deliveries from wholesalers. Organising home delivery routes and delivery teams. Running a newsagent is a people and community-orientated business. We hold stocks of different items by identifying the different types of potential customers living and working in the catchment area where we locate. We are near the train station that has a high concentration of offices and other workplaces.

We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.

We are looking for a Chef Manager to lead our cooking team. The position will be responsible for cooking meals, managing the team, maintaining stock control, planning menus, and any additional hospitality requirements.

Are you a motivated and results-driven individual with a passion for real estate? Do you thrive in a fast-paced environment and have a proven track record of leading successful sales teams? If so, we have an exciting opportunity for you to shine as a Sales Manager at London's most prestigious estate agency

We are currently seeking a passionate Lettings & Office Manager to provide outstanding tenant satisfaction through letting & managing the Orient Property Services Ltd Lettings portfolio, as well as taking responsibility for our head office space.

A marketing manager plans how to promote products, services or brands and oversees all marketing activity. As a Marketing manager you will create marketing and social media strategies, plan and manage the launch of new products and services,oversee and approve campaign content, budgets and targets,work with in-house or external agencies and report on the effectiveness of campaigns.

Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments. Planning workloads, allocating tasks and monitoring progress against targets Maintaining safety standards, conducting risk assessments, ensuring staff have adequate first aid and fire safety training Recruiting, training and helping staff reach their professional development goals Ensuring that quality standards are upheld Excellent communication skills in English Performance management Data analysis Time management Managing a budget Prioritisation and time management skills Experience handling with restaurant supply

Responsibilities: Oversee the smooth and efficient operation of the office, ensuring all administrative tasks are completed accurately and on time. Manage office supplies and equipment, ensuring inventory levels are maintained and orders are placed as needed. Coordinate schedules and appointments for staff members, as well as meetings and events. Serve as the primary point of contact for customer inquiries and complaints, providing exceptional service and resolving issues promptly. Handle correspondence, including emails, letters, and phone calls, professionally and courteously. Maintain records, including sales records, customer data, and employee information, ensuring accuracy and confidentiality. Assist with human resources tasks, such as onboarding new employees, managing employee files, and coordinating training sessions. Manage budgets and expenses, ensuring spending is in line with company policies and objectives. Foster a positive and collaborative work environment, providing support and guidance to team members as needed. Stay informed about industry trends and developments, providing insights and recommendations to senior management. Requirements: Bachelor's degree in business administration or a related field. Proven experience in office management or a similar role. Strong organizational and multitasking abilities, with excellent attention to detail. Excellent communication and interpersonal skills, with the ability to interact professionally with customers and colleagues. Proficiency in Microsoft Office Suite and other office software. Familiarity with the retail industry, particularly in the areas of jewelry, watches, and accessories, is preferred. Ability to work independently and as part of a team, with a proactive and positive attitude. Flexibility to adapt to changing priorities and deadlines. Previous experience in human resources and budget management is a plus. A commitment to upholding the highest standards of professionalism and integrity in all aspects of work.