Supported Scheme Officer
1 day ago
Dudley
Location: Dudley Salary: £16,622.79 (FTE £27,704.66) Hours: 21 per week We are working with a well-established housing provider in the West Midlands who are seeking a Supported Scheme Officer to join their team. This is a fantastic opportunity to make a real difference in the lives of older tenants, helping them to live independently in a safe and supportive environment. The Role As a Supported Scheme Officer, you will: Manage the day-to-day running of a supported housing scheme. Provide support and advice to tenants, including welfare and benefits guidance. Act as a key link between tenants and external support agencies. Manage and motivate volunteers. Organise and support tenant engagement activities, meetings, and events. Ensure compliance with health & safety, safeguarding, and tenancy policies. Support tenants with wellbeing matters, including sensitive situations. This is a customer-facing position that requires flexibility, including some unsociable hours and participation in an on-call rota (with allowance). The Person We are looking for candidates who can demonstrate: Previous experience in housing, care, or a similar support role. Knowledge of welfare and housing benefits. Excellent communication and problem-solving skills. Ability to work independently and use initiative. Strong organisational skills with the ability to prioritise. Commitment to equality, diversity, and inclusion. The Offer Part-time role (21 hours per week). Working over 3-4 days. Days are flexible but ideally cover a Monday and Friday Competitive pro-rata salary with additional on-call allowance. Opportunity to make a meaningful impact in a community-focused organisation. In-person role (no remote or hybrid working available). TPBN1_UKTJ