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• Social housing complaints, • Housing Ombudsman Social Housing Complaints Officer Remote working 6 week contract (potential for further extension) 37.5 hours per week £15.07 per hour plus holiday or £19.50 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Specialist Housing Partner (Independent Living Housing Officer). And as the housing crisis deepens, the work we do has never been more important. At a time when safe, affordable housing is more vital than ever, your work can truly change lives.

H&S Officer for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real di

Please note that we do not currently offer any Tier 2 sponsorship* Temporary – 12 months Fixed Term Contract, Full Time (35 hours per week) Ready to make a real impact? Join us as a Former Tenant Arrears Officer and help us tackle outstanding debt that makes a difference to our communities. Joseph Rowntree Housing Trust (JRHT) is seeking a highly motivated and resident focused individual to join our excellent Neighbourhoods teams to support with the recovery of Former Tenant Arrears. About the Role Join us in a role where every conversation counts. You’ll be responsible for recovering rent, service charges, and repair costs from former tenants while working with them to build sustainable repayment plans and strengthen their budgeting skills. In this vital position, you’ll support our Income Collection Team Managers in auditing former tenant debt and reducing arrears at the point of tenancy termination. By working hand‑in‑hand with Rent Officers and our repairs and maintenance teams, you’ll help create a clear, joined‑up strategy for tackling bad debt. You will: • Analyse resident feedback to identify trends, risks and opportunities., • Prepare clear, insightful reports for managers and leadership teams., • Work with service teams to turn insight into meaningful service improvements., • Coordinate improvement actions arising from complaints and survey results., • Lead CSAT and insight meetings to monitor performance and drive change., • Support our “You Said, We Did” approach to demonstrating impact., • Champion a resident‑first culture across the organisation. About You • We’re looking for someone who is:, • Confident analysing both qualitative and quantitative data., • Skilled at translating insight into practical actions., • An excellent communicator able to work collaboratively with teams., • Comfortable facilitating discussions and supporting service reviews., • Highly organised with strong attention to detail., • Passionate about improving resident experience and using evidence to drive decisions. Why JRHT? • At JRHT, we are guided by our core values:, • We’re built on trust, • We show we care, • We make a difference JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. Apply Now If you’re excited by the opportunity to shape services and amplify resident voice, we’d love to hear from you. To apply, please complete the online application. Closing date for applications is 7th June. Interviews will take place week commencing 15th June. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme

Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety OfficerDescription H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSEProfile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of YorkJob Offer £57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme

We have an exciting opportunity to recruit an experienced Lettings Negotiator to join our York office. This is an excellent opportunity for someone looking for a new challenge while working with a really varied lettings portfolio. As a Lettings Negotiator, you will be responsible for letting multiple properties and networking for new instructions. You will be responsible for registering and managing a list of applicants ensuring they are regularly contacted and offered new properties, producing lettings paperwork and ensuring that the tenancies are compliant and let in accordance with our Residential letting SOPs. Our York team of 10 professionals split across both sales and lettings, include negotiators, property managers and partners. Each member of the team works well together keeping in mind potential referrals, helping promote team work. We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! Main tasks: Register applicants on our software package (REAPIT) Maintain regular contact with your applicants and ensure they are offered suitable properties Set up viewings and accompany applicants on multiple viewings Source properties from other agents (where possible) Network, search for and develop new business opportunities Ensure the SOPs for Residential Lettings are adhered to. Operate in accordance with current legislation Provide information advice and feedback to potential and existing landlords and tenants Liaise with clients throughout the marketing and letting process providing regular feedback Follow up viewings and provide feedback to our Landlords Deal with and negotiate offers when received Produce lettings paperwork Ensure cleared funds, references completed, signed contracts and correct compliance are in place prior to move-in Cover for other members of staff as required particularly during holiday periods What will it take to be successful? We are seeking someone with lettings experience, excellent communication, organisational and multitasking skills. You’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and comfortable working with databases and relevant software. Experience of the local area residential lettings market is highly desirable. You may also have experience in the following roles: Lettings Consultant, Lettings Coordinator, Property Negotiator, Estate Agent, Rental Agent, Property Manager, Tenancy Coordinator, Lettings Administrator, Residential Lettings Agent, Leasing Consultant, Sales and Lettings Negotiator, Client Services Coordinator, Housing Officer, Real Estate Consultant, Lettings Associate. REF-(Apply online only)

Private Sector Housing Officer Sussex Local Authority £50-£55 per hour Initial 6-Month Contract Hybrid Working Are you an experienced Private Sector Housing Officer looking for your next interim contract within Local Government? A Sussex-based Local Authority is seeking an experien

Visiting Available Homes Officer t. The role of Available Homes Officer is also administrative and therefore flexibility to cover different tasks as required is essential. If this sounds like an opportunity for you then please review the full role profile before applying Available Homes Officer.

Ready to step into a senior Housing Options role and make an impact? A Hertfordshire local authority is seeking an experienced Senior Housing Options Officer to join their team on an interim basis. Making and issuing statutory decisions, including s184 notices Ensuring compliance with Part VII of t

Key Responsibilities Support the end-to-end delivery of housing development schemes from feasibility through to completion Assist with site identification, acquisition, and development appraisals Manage and coordinate external consultants, contractors, and stakeholders Contribute

They are looking for a Housing Officer to cover the following patch:.

Key responsibilities will include: Carrying out HHSRS inspections and property investigations Assessing category 1 and category 2 hazards under the Housing Health and Safety Rating System Serving statutory notices and undertaking enforcement action under the Housing Act 2004 Preparing and issuing C

As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our client's Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. And as the housing crisis deepens, the work they do has never been more import

Ready for your next interim opportunity within Housing Options? A local authority in Hertfordshire is looking to appoint a well-rounded Interim Housing Options Officer to join their team on a contract basis for an initial 3 months. Key Responsibilities: Managing a reduced caseload of homelessness

If you’ve also worked in the following roles, we’d also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer. Support and Wellbeing Officer (Housing / Homelessness). A

Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing professionals to join a busy Housing Management team as a Neighbourhood Housing Lead covering East London. As a Neighbourhood Hou

Key Responsibilities Manage a patch of tenancies, ensuring effective housing management services are delivered from sign-up through to tenancy termination Handle a range of housing management issues including tenancy breaches, ASB, rent arrears support, and estate management * Carry out

Our advisors and officers provide technical or professional expertise and advice to internal and external customers. Our Income Officers provide a comprehensive and customer focused income management service which offers tenants value for money and efficiency in the management of their re. About Chr

Job Title - Housing Support Officer Duration - 9 Months Rate - £17- 20 per hour You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcomes. Main Duties * Deliver structured, person-centred support in line

Housing Triage Officer - East Midlands - 6 months - £20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Vivid's client in the East Midlands is currently looking for an experienced Housing Triage O

Our Housing Officers will provide technical or professional expertise and advice to internal and external customers. About Christian Action Housing Association. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1400 homes and we continue to strive to

As a Housing Officer, you will play a vital role in delivering a high-quality, customer-focused service, managing tenancies, maintaining neighbourhood standards, and working collaboratively with residents and partners to resolve issues and drive positive outcomes. If you are passionate about deliver

Housing Officer (Dispersal Accommodation) Cornwall £32,000 - £35,000 per annum Full-time | Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Cornw

In this role, you'll be: Managing homelessness applications in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act Completing prevention and relief duty work, including S184 decisions Creating and reviewing Personalised Housing Plans (PHPs) Managing a mix of prevention

Working alongside Tenancy Officers and Housing Management teams to ensure successful tenancy outcomes. Basic understanding of tenancy management, housing law, anti-social behaviour, and tenancy enforcement issues. Job: Tenancy Support Officer (New Builds).

RIBBONS & REEVES HOUSING is seeking a Homelessness Reviews Officer within a local authority in London. The ideal candidate will have a minimum of three years' experience in homelessness services, strong knowledge of relevant housing legislation, and exceptional letter writing skills.

Essential Employment is seeking a Housing Solutions Officer in Edmonton, offering £22. The role involves supporting households in temporary accommodation, managing tenancy-related issues, and ensuring housing solutions are provided efficiently. Candidates should have relevant experience in tenancy

As a Housing Officer you will work as part of a team responsible for management of the council’s housing stock, ensuring that customers are given help and support in sustaining their tenancies. Housing Management Team and be responsible for estate and tenancy management duties in accordance with t

Help residents find housing solutions and transition from temporary accommodation into private rented housing. Housing Solutions Officer needed in Edmonton, £22. Support households in temporary accommodation, responding to queries, complaints, housing advice, disrepair issues, and anti-social behav

Position – Homelessness Reviews Officer. Work with Housing Options & Support teams, Legal Services, and partner agencies. Minimum 3 years’ experience in homelessness/housing services.

Essential Employment is seeking a Homelessness Prevention and Relief Officer in Newbury. The position involves managing homelessness cases, conducting assessments, and providing housing advice. Key responsibilities include developing Personalised Housing Plans and working with various partners to se

Essex County Council is supporting Harlow District Council in recruiting a temporary Housing Officer for 3–6 months. The Housing Officer will manage estate and tenancy duties, ensuring support for residents and upholding council policies. Applicants should have proven experience in housing managem

Seeking a Customer Insight Officer focused on Resident Engagement to join the Customer Insight Team, responsible for complaints and resident engagement.

The Neighbourhood Officer will allocate homes, manage tenant issues, and promote positive neighborhood relations.

The Resident Liaison Officer will build relationships with residents, providing information and support during refurbishment and maintenance projects.

Housing officer responsible for independent living schemes, providing safe and affordable homes to families in Burnley.

Manage a property patch, build customer relationships, and deliver tenancy management, estate upkeep, and welfare support.Investigate anti-social behaviour and safeguard residents.

Provide intensive support to vulnerable residents to help them sustain their tenancy and reduce failure risks, addressing complex needs like safeguarding and domestic abuse.

Is your Environmental Health background ready to make a real difference to people's homes and communities? Cheltenham Borough Council has an exciting Senior Environmental Health Officer opportunity!.

Manage tenancies, estates, and neighborhood services in Grimsby, ensuring compliance, safety, and community cohesion.Requires partnership working and customer engagement.

Develop positive relationships with residents, working on planned works in social housing.

Job Title: Housing Support OfficerLocation: Centre basedSalary: £25,800 - £29,000 (Depending on skills and experience)Package: Excellent Holiday Entitlement, Pension + Much More!Type: Full Time, PermanentWe are looking for a motivated and compassionate individual, who would be interested in suppor

Anti-Social Behaviour (ASB) Officer - Housing.