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• Social housing complaints, • Housing Ombudsman Social Housing Complaints Officer Remote working 6 week contract (potential for further extension) 37.5 hours per week £15.07 per hour plus holiday or £19.50 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Grimsby/ Scunthorpe.We are seeking a Housin

Full time – Hybrid To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability

Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing professionals to join a busy Housing Management team as a Neighbourhood Housing Lead covering East London. As a Neighbourhood Hou

Customer Liaison Officer / Housing Officer Cornwall - remote working covering a patch in the Cornwall area DL and vehicle essential and 55p per mile paid Temp initially 3 months but likely to be extended My client a housing association, is looking for a Customer Liaison Officer to deliver the Cu

About Christian Action Housing Association. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1400 homes and we continue to strive to provide more much needed services. Our Tenancy Sustainment Officer is responsible for supporting residents to maintai

Are you passionate about creating safe, welcoming and well-maintained communities? Were looking for a proactive and people-focused Neighbourhood Officer to join our collaborative HousingTeam. Youll bring experience from housing or another customer-focused environment, strong communication and negoti

Your day to day duties will include: • Interviewing and advising homeless people in relation to all available housing opportunities • Providing advice regarding their rights and responsibilities • Give appropriate assistance to such customers in accordance with the Council's st

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. What you'll be doing Managi

Were looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. This is a great opportunity for someone with experience in homeownership, leasehold management, housing, conveyancing or property management who enjoys problem-solving, building

Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Hoylake on a temporary contract! This is an exciting opportunity to play a c

Rate: £500 per day Contract: Initial 3-month contract Working Pattern: 4 days per week An excellent opportunity has arisen for an experienced Housing Development Officer to support the delivery of housing and regeneration projects for a local authority in Devon. The successful candidate wi

What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principle

Seeking an experienced Interim Lettings Officer for a social housing provider in Exeter, to deliver a high-quality lettings service within a hybrid working model.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

Contract Type: Fixed Term Contract-6 monthsPurpose of the Role:Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective m

The Compliance Officer will ensure property compliance, manage fire safety checks, and support system improvements.

Recruiting a Housing Officer for a government organisation in Redbridge to help vulnerable residents sustain tenancies, manage anti-social behaviour, and provide support.

Support the delivery of high-quality housing services and contribute to strong communities by assisting with key housing management tasks like rent arrears, allocations, and neighbourhood upkeep.

Housing Officer needed to support and manage service users in the Buckinghamshire area for a housing solutions provider.

Seeking an experienced Senior Housing Officer to manage a team, ensure excellent customer service, and collaborate with partners. Requires housing management experience, leadership, and budget management skills.

Housing Officer (Dispersal Accommodation)Hampshire £28,000 - £35,000 per annum Full-time | Fixed Term Contract (6 months). We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. Experience as a Housing Officer or sim

Course Team Leader - Professional Construction Location: Buckinghamshire Salary: Up to £38,000 per annum (depending on experience) Contract: Permanent, Full Time Hours: 37.Are you an experienced Construction professional ready to take the next step in your career? Do you want to inspire the n

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Operational Support Officers required to support statutory services in Adult Social Care, including processing of social care and safeguarding referrals, supporting safeguarding/legal meetings, boards and panels, minute-taking, finance-related support and reception support.

Position Title: Experienced Autism Support worker.Hours Per Week:Part Time with opportunity for an increase in hours for suitable candidates.Interviews being held : July 2026.You will be supporting a young man who lives at home with his mother and has several complex medical conditions.He has left s

Temporary Receptionist / Front of House Administrator Location: [Insert Location] Hours: Monday to Friday, 9:30am - 4:30pm Contract: Temporary Pay Rate: £13.We are currently recruiting on behalf of our client, a well-established Financial Services company, for a Temporary Receptionist / Fr

You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living.

Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Northwest London. Your ne

Children's Support Workers Location: Hertfordshire Pay Rate: £15 - £18 per hour Contract Type: Temporary About Us: Prospero Health and Social Care is a trusted provider of staffing solutions across the UK, with extensive experience in the health and social care sector.We are cu

Driver Essential (Full clean UK licence, 25+ for insurance purposes).Love the beach, fresh air and getting out and about? Turn that into a rewarding career.If you enjoy being active, spending time in the community and making someones day brighter, this could be the perfect role for you.As a Support

Salary: £24,871 - £25,371 per annum.This post is exempt under Schedule 9, Part 1 of the Equality Act 2010 and is only open to female applicants.Derbyshire WISH is looking for a compassionate, resilient and motivated Domestic Abuse Support Worker to join our specialist team supporting women and fam

Male Support Worker Brain Injury Support.Part-time Tuesdays 8:00am 10:00pm (14-hour shift) plus additional cover shifts for annual leave and sickness.Temporary with ongoing opportunities.Priority Recruitment is excited to present this rewarding opportunity for an experienced Male Support Worker i

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.Our Comer Wall Way home supports three adults in Halewood, Liverpool.The people we support here love taking part

Support Worker - SEN School - Wirral Location: Wirral Pay: £90-£100 per day Job Type: Full-time, long-term Start Date: Immediate The Role We are recruiting for a Support Worker to work as a SEN Teaching Assistant within specialist schools.This role involves supporting children with

Support Worker – Deaf Services Mid Devon £13.Enhanced sleep in rate Full time and part time shifts available - 24 or 48 hours contract Temp to perm role Make a real difference as a Support Worker – Deaf Services, supporting young people to live independently and thrive in a

Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team.If you're ready to create a lastin

We are looking to recruit a passionate and motivated Senior Support Worker to join our dedicated team in Reading.You will provide person-centred care and support to individuals with learning disabilities in all aspects of everyday life and to assist them in enjoying a wide range of activities.Senior

Support2Independence About Us:.We are a people centred service for adults with learning and physical disabilities.Our supported living schemes encourage independence and assist individuals in living positive and meaningful lives as part of the community.We work to enrich lives through maximising the

We are looking for a senior support worker within our Leeds Extra Care Service in Richmond Hill.Your role will be to support the management team in the local oversight of people supported across a community as well as in accommodation-based settings.We are looking for a warm, flexible and motivated

Join Nurseplus as a Mental Health Support Worker – Make a Difference Every Day.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a temporary Mental Health Support Worker, you'll be providing high-quality care across a range of settings,

Dorsett Canary Wharf, one of the newest 4-star hotels within the Dorsett Hospitality International portfolio, is located in the vibrant heart of Canary Wharf, London a strategically important district for financial, media, and business services.We are currently seeking Front Office Associates to jo

Behaviour Support Worker - Tower Hamlets - Secondary School - £100-£120 a day (depending on experience) - Full Time - Immediate Start Behaviour Support Worker - Previous experience supporting pupils with behavioural or SEMH needs required Behaviour Support Worker - Experience working in

We are currently recruiting for compassionate and reliable Residential Support Workers to join a therapeutic childrens home supporting young people with Emotional and Behavioural Difficulties (EBD).This is a rewarding opportunity to make a genuine difference in the lives of children within a safe, n

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficul