Front Assistant House Manager Duties: - Oversee daily operations of the front of house area, including bartending, coffee service, and food service. - Assist the Pub manager in managing staff and ensuring excellent customer service. - Coordinate with the kitchen staff to ensure timely and accurate food delivery. - Train and supervise front of house staff, including bartenders, servers, and hosts/hostesses. - Handle customer complaints and resolve issues in a professional and timely manner. - Maintain cleanliness and organization of the front of house area. - Collaborate with the marketing team to develop promotions and events to attract customers. - Ensure compliance with health and safety regulations. Qualifications: - Previous experience in a similar role, such as assistant manager or front of house supervisor. - Knowledge of hotel or restaurant operations, including bartending, coffee service, food production, catering, and banquet services. - Strong leadership skills with the ability to motivate and manage a team. - Excellent communication and interpersonal skills. - Attention to detail and ability to multitask in a fast-paced environment. - Ability to handle customer complaints and resolve issues effectively. - Knowledge of health and safety regulations in the food service industry. We offer competitive pay based on experience and qualifications, paid time off, and a full share of all tips, opportunities for career advancement. If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Company Overview Embark on an exciting career with Endeavour Marketing, a leading direct sales and marketing team operating in Watford. Collaborating with international brands, we drive growth by expanding their customer base. As we grow, we actively seek enthusiastic individuals to join our dynamic team. Responsibilities: • Represent renowned UK brands through residential campaigns. • Engage with new customers, provide tailored solutions, and deliver exceptional service. • Assist with product selection and offer informed recommendations. • Maintain in-depth knowledge of company products. • Meet or exceed sales targets, cultivate strong customer relationships. Ideal Candidate Traits: • Outgoing and approachable personality. • Exceptional customer service skills. • Ability to thrive in a collaborative team environment. • Strong communication and interpersonal skills. • Previous experience in customer service or sales is preferred. Benefits: • Weekly social activities. • National and international travel opportunities. • Extensive networking. • Weekly pay. • Vibrant work environment. • Ongoing coaching. • Career progression. • Flexible working hours (4-6 days a week).