167 Best Information Technology Jobs in Purley (December 2025)

Deputy Manager - Top-tier leadership development opportunity (Norbury)

2 days ago

Norbury

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

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