Customer service manager jobs in PurleyCreate job alerts

Job Title:AssistantBranch Manager. \n Location: Croydon \n Hours: Full Time 40 hours \n As an Assistant Branch Manager, you play a pivotal role in ensuring the efficient and profitable functioning of our branch with a primary focus on delivering exceptional customer service. You will lead a dynamic team and collaborate closely with various departments to achieve organizational goals. \n Benefits: \n\n • 30 days holiday (...\n\n \n ZIPC1_UKTJ

A well-established collection of family-run insurance businesses is seeking an Assistant Operations Manager to support the Operations Manager in the effective running of day-to-day business operations across multiple sites. \n This role plays a key part in ensuring operational efficiency, regulatory compliance, and the successful delivery of business objectives. The Assistant Operations Manager will work closely with managers and teams across the business to coordinate resources, improve processes, support staff development, and help maintain high standards of customer service and operational excellence. \n Reporting directly to the Operations Manager, this position is ideal for someone with strong organisational skills, a proactive approach to problem-solving, and experience within a financial services environment. \n Key Responsibilities \n Operational Support & Resource Coordination \n\n • Support the Operations Manager in overseeing daily business operations across multiple locations.\n, • Assist with resource planning and allocation to ensure business objectives are achieved efficiently.\n, • Monitor operational performance and identify areas for improvement.\n, • Work with managers to streamline processes, eliminate inefficiencies, and improve productivity.\n\n Compliance & Regulatory Support \n\n • Assist in ensuring the business remains compliant with all relevant regulatory and legislative requirements, including FCA regulations, GDPR, and Employment Law.\n, • Support the implementation and monitoring of compliance procedures and controls.\n, • Help maintain accurate records and documentation to demonstrate regulatory compliance.\n\n Policy Development & Implementation \n\n • Assist with the development, review, updating, and implementation of internal policies and procedures.\n, • Ensure policies align with regulatory requirements, company objectives, and industry best practice.\n, • Support managers in embedding policies consistently across the business.\n\n Training & Development \n\n • Coordinate and deliver training and development initiatives for managers and team members.\n, • Assist in identifying development needs and opportunities to enhance employee knowledge, skills, and performance.\n, • Monitor training completion and maintain relevant records.\n\n Internal Audit & Operational Monitoring \n\n • Support internal audit activities by gathering information, reviewing processes, and monitoring compliance.\n, • Assist with reporting audit findings and tracking corrective actions.\n, • Contribute to continuous improvement initiatives arising from audit outcomes.\n\n Complaints Management (FOS & Non-FOS) \n\n • Work alongside managers to support the effective handling and resolution of customer complaints.\n, • Ensure complaints are managed fairly, consistently, and in line with regulatory requirements and company standards.\n, • Monitor complaint trends and help identify opportunities for service improvement.\n\n People Support & HR Coordination \n\n • Support managers with day-to-day people matters, including absence, performance, conduct, wellbeing, and employee engagement.\n, • Assist with the consistent application of HR policies and procedures across the business.\n, • Support onboarding, training, development, and retention activities.\n, • Escalate more complex HR matters to the Operations Manager or appropriate senior manager.\n\n Reporting & Communication \n\n • Prepare operational reports and management information as required.\n, • Support communication between departments to ensure effective coordination and service delivery.\n, • Deputise for the Operations Manager when required.\n\n Ideal Candidate \n The ideal candidate will have experience in a supervisory or management role within a retail or customer-facing financial services environment and be looking to further develop their operational leadership career. \n They will be highly organised, detail-oriented, and capable of managing multiple priorities while maintaining high operational standards. \n Key Skills & Experience \n\n • Leadership and team support\n, • Strong analytical and problem-solving abilities\n, • Excellent communication and interpersonal skills\n, • High levels of emotional intelligence (EQ)\n, • Good understanding of FCA regulations, GDPR, and other relevant compliance requirements\n, • Strong organisational and time-management skills\n, • Ability to manage competing priorities in a fast-paced environment\n, • Process improvement and operational efficiency mindset\n, • Proficiency in Microsoft Office applications, particularly Excel and Outlook\n\n Location: Multi-site / Office based \n If you like the sound of this amazing opportunity to join us and you are interested in being part of a successful and growing business, please apply now. \n \n \n

Reports to: Field Operations Manager \n Take Your Engineering Career on the Road with Terberg DTSBuild, Repair, Diagnose, Excite \n Are you a skilled engineer who loves solving problems, working independently, and getting hands-on with specialist vehicles? At Terberg DTS, you'll work with some of the most advanced distribution tractors, Ro-Ro tractors, GSE equipment, and specialist vehicles in the industry, keeping our customers moving when it matters most. \n As a Mobile Service Engineer, no two days are the same. You'll travel to customer sites, diagnose faults, carry out repairs, complete inspections, and deliver first-class technical support while representing a globally respected brand. \n What You'll Be Doing \n\n • Servicing, maintaining and repairing Terberg and specialist vehicles at customer locations.\n, • Diagnosing mechanical, electrical and hydraulic faults using modern diagnostic equipment.\n, • Carrying out inspections and identifying wear, damage, and potential failures.\n, • Completing repairs safely, efficiently, and to manufacturer standards.\n, • Producing accurate service reports and repair recommendations.\n, • Managing van stock and ensuring parts are available when needed.\n, • Building strong relationships with customers through excellent service.\n, • Working independently while maintaining the highest safety standards.\n, • Participating in ongoing training and development to grow your skills.\n\n What You'll Bring \n\n • Level 3 Vehicle Maintenance & Repair qualification (or equivalent).\n, • Strong fault-finding and diagnostic skills, particularly in auto-electrics.\n, • Experience working on HGVs, plant machinery, specialist vehicles, or similar equipment.\n, • Confidence using modern diagnostic systems.\n, • A proactive, self-motivated approach with excellent problem-solving skills.\n, • Strong communication skills and customer focus.\n, • Full UK Driving Licence.\n\n Why Join Terberg DTS?Invest in Your Future \n\n • Continuous technical training and development\n, • Opportunities to upskill and progress your career\n, • Access to apprenticeships and development programmes\n\n Great Benefits Package \n\n • 25 days holiday plus Bank Holidays\n, • Enhanced pension scheme\n, • 3x salary Death in Service benefit\n, • Company-funded Health Shield Medical Cash Plan\n, • 24/7 GP Anytime access\n, • & More!\n\n Supporting Your Wellbeing \n\n • Employee Assistance Programme\n, • Occupational health support\n, • Health surveillance programmes\n\n Extra Perks \n\n • Retail discounts and rewards platform\n, • Cycle to Work scheme\n, • Free independent mortgage advice\n\n Ready for a Role That Keeps You Moving? \n If you're an experienced engineer looking for variety, autonomy, and the opportunity to work on industry-leading specialist vehicles, Terberg DTS could be your next great career move. \n Apply today and become part of a team that keeps vital industries moving.

· Deliver exceptional customer service and actively contribute to continuous improvement across the estate. \n · Maintain a professional and courteous manner at all times. \n · Complete all works assigned via Handyman Work Orders in a timely manner and to a high standard. \n · Proactively identify and report issues or concerns to the Estate Operations Manager, escalating where necessary. \n · Undertake spot cleaning duties when directed by the Estate Manager. \n · Manage tools, materials, and supplies effectively, including regular audits of equipment. \n · Ensure monthly supply orders are planned and submitted in advance. \n · Maintain clean, organised, and safe workspaces and storage areas at all times. \n · Prepare and submit Risk Assessments and Method Statements (RAMS) for approval prior to commencing works. \n · Ensure all works are carried out in full compliance with health and safety regulations. \n · Inspect all tools and equipment prior to use to ensure they are safe and fit for purpose. \n · Complete and file all required permits to work before undertaking tasks. \n · Support and promote sustainability initiatives as directed. \n · Maintain accurate records by updating development logs with relevant information. \n · Hold and maintain all required certifications and competencies relevant to the role (e.g. electrical, decorating, health & safety). \n · Attend training courses as required. \n · Maintain a thorough working knowledge of the development and its systems

We are recruiting on behalf of a leading international engineering business for an experienced Technical Service Manager to join its Rail & Marine division. \n This is a remote-based role with significant UK and international travel, ideal for an experienced technical service or engineering professional who enjoys working directly with customers, engineers and operational teams. The Role\n You will lead and coordinate technical service activities including maintenance, repairs, overhauls and commissioning, while managing a team of service engineers and technicians. Key Responsibilities\n\n • Lead and coordinate service, maintenance, repair, overhaul and commissioning activities.\n, • Manage, mentor and develop a team of Service Engineers and Technicians.\n, • Plan resources, schedules and technical activities to meet customer requirements.\n, • Provide technical guidance on mechanical and electrical drive systems.\n, • Manage service costs, profitability, spare parts and technical resources.\n, • Maintain high HSE, quality and compliance standards.\n, • Develop strong relationships with key customers and provide technical support.\n, • Resolve complex technical and operational issues.\n, • Identify opportunities for service contracts, upgrades and additional services.\n, • Monitor KPIs and prepare management reports.\n, • Carry out regular customer and site visits across the UK and internationally.\n, • Work closely with internal engineering, operations and commercial teams.\nAbout You\n We are looking for an experienced Technical Service Manager, Service Engineering Manager, Field Service Manager, Marine Service Manager or Engineering Manager with: \n\n • Degree or relevant qualification in Mechanical/Electrical Engineering or a related discipline.\n, • 5+ years' experience in technical service, field engineering, maintenance or aftermarket operations.\n, • Proven experience managing technical/service teams.\n, • Strong knowledge of mechanical and electrical drive systems.\n, • Excellent technical problem-solving and decision-making skills.\n, • Strong customer relationship and communication abilities.\n, • Commercial awareness and ideally experience in service sales.\n, • Experience within Rail, Marine, heavy engineering, propulsion, power transmission or similar industries is highly desirable.\n, • Full UK driving license.\n, • Flexibility and willingness to undertake regular UK and international travel.\n\n

Experienced Lift and Electrial Manager Purpose: Working together to deliver homes and communities where residents feel happy and secure. \n Experienced Lift and Electrial Manager Values: High Performing, One Team, Make it Happen and Excellent Customer Service. \n Experienced Lift and Electrial Manager Responsibilities & Outcomes Skills & Experience Expectations \n Key Responsibilities: Experienced Lift and Electrial Manager \n ? Uphold SHPs Values, Behaviours & Leadership \n expectations at all times (see overleaf) \n ? Responsible for the operational management \n and delivery of M&E works programmes and \n projects. \n ? Contract manage and monitor service \n providers delivering the M&E repairs, \n maintenance, and servicing contracts and \n ensure SHP is statutory compliant in all \n aspects. \n ? Audit contractor performance and ensure \n certification and test reporting is accurate and \n correctly recorded in databases and registers. \n ? Undertake pre and post inspections of works \n and servicing to monitor quality and ensure \n the service provider is meeting the contract \n specification or brief. \n ? Design and prepare specifications, tender \n documents and procure contracts with the \n support of the Client Manager and Quantity \n Surveyor. \n ? Commission and manage consultants to \n deliver projects as instructed by the \n Engineering and Compliance Manager. \n ? Forecast annual budgets and manage monthly \n cash flow and expenditure to meet approved \n sums. \n ? Deliver a high quality and 'best in class' \n repairs service to customers demonstrated by \n high levels of satisfaction. \n Essential: \n ? Significant Experience in managing Lift and \n Electrical Compliance Contracts \n ? Significant Experience in Programme and \n Project Management from conception to \n completion \n ? Ability to work independently, exercising good \n initiative and judgement \n ? Excellent written and verbal communication \n skills. \n ? Proven time management and prioritisation \n skills. \n ? Proven experience and ability to deliver \n excellent customer care and valuing diversity. \n ? Proven attention to detail and ability to work \n on a variety of tasks simultaneously. \n ? Experience of conducting technical inspections \n ? Working knowledge of building services and \n building construction, best practice and \n Regulations \n ? Working knowledge of current forms of \n building services contract and implementation \n ? Experience of managing and monitoring \n budgets, implementing action plans to \n address adverse variances \n ? Technical expertise sufficient to understand \n complex issues in construction, engineering \n and maintenance in the delivery of projects. \n ? Understanding and experience of leasehold \n service charging including consultation \n requirements for qualifying works (S20). \n Desirable: \n ? Minimise exposure to risks for SHP and residents by effective \n management of service providers and ensuring properties are \n compliant. \n ? Programmes and projects are delivered on time and in \n budget with overall quality meeting agreed standards. \n ? Prepare Health & Safety plans, risk assessments, project \n plans, works programmes, budget estimates, draft board \n reports, project update reports and other information as \n required. \n ? Communicate with residents to ensure that services meet \n their needs and involve them in projects, specifications and \n setting service standards. \n ? Provide excellent front line customer service by working in \n partnership with internal and external stakeholders to ensure \n our customers? needs are met and objectives are achieved. \n ? Develop and maintain relationships with internal and external \n stakeholders in order to support our customers. \n ? Instruct works in accordance with SHP Standing Orders and \n Financial Regulations. \n ? Provide technical advice to colleagues and stakeholders \n ? Ensure compliance with all relevant statutory and regulatory \n requirements \n ? Address complaints appropriately and within required \n timescales \n ? Ensure that all policies and procedures are adhered to so that \n consistent and standard practice is achieved across the \n organisation \n ? Assess clients needs to ensure effective service delivery. \n ? Prepare works orders, specifications, schedules of work, \n manage variations. \n ? Ensure high standards of work, customer satisfaction, and \n VFM.

SUSTAINABILITY & ESG EXECUTIVE / ESG EXECUTIVE \n CROYDON —HYBRID | 2 DAYS OFFICE, 3 DAYS HOME \n GREAT SALARY PLUS BENEFITS \n \n \n \n \n \n Sustainability & ESG Executive job in Croydon within the travel industry, offering a great salary plus benefits. This is a hands-on ESG role covering carbon reporting, sustainability strategy and stakeholder engagement across a well-established, purpose-driven travel business. \n \n \n \n \n ▌ Do you? \n Do you enjoy turning data into action — building a carbon calculation one day and briefing senior stakeholders the next? \n \n Are you confident owning ESG reporting and sustainability strategy, from data collection through to board-level output? \n \n Do you thrive working across departments — Product, Marketing, Operations and supply chain — without needing formal authority to get things done? \n \n And are you someone who takes ownership and initiative, but knows when to bring in your manager on judgement calls? \n \n \n \n \n \n ▌ Our Customer \n Our client is a well-established name in the travel industry, known for the quality of the holidays they design and the standard of service they deliver. Sustainability and responsible travel are genuine priorities for them — they see it as one of the strongest levers they have for protecting the destinations they operate in and building long-term trust with their customers. \n They are now seeking a Sustainability & ESG Executive to take ownership of day-to-day ESG reporting and carbon accounting, and to play a key role in shaping how the business delivers its sustainability strategy for the long term. \n \n \n \n \n \n ▌ The Role \n In this role, you will be the operational engine of the sustainability strategy, turning data and reporting into clear action across the business. \n \n\n • Own and maintain the ESG dashboard, keeping carbon emissions data accurate and audit-ready\n, • Lead the annual collation and submission of ESG data to meet reporting deadlines\n, • Calculate and report Scope 1 and 2 emissions, laying the groundwork for Scope 3\n, • Track progress against sustainability KPIs, flagging risks and opportunities\n, • Coordinate and help chair quarterly sustainability governance meetings\n, • Lead production of the annual Impact Report, drawing on input from across the business\n, • Produce board-ready reporting packs and updates for senior stakeholders\n, • Work with suppliers to embed sustainable practice and improve emissions data\n, • Head up the internal sustainability volunteer team, coordinating activity and campaigns\n, • Monitor emerging ESG regulation and frameworks relevant to travel, advising on implications\n\n \n \n \n \n \n \n \n ▌ Experience Required \n\n • Experience in a sustainability, ESG or responsible business role\n, • Demonstrable understanding of ESG frameworks and practical carbon accounting\n, • Experience producing data for external stakeholders to defined deadlines and evidencing standards\n, • Experience contributing to sustainability or impact reports, or board-level materials\n, • Strong analytical skills with advanced Excel and confidence working with complex data sets\n, • Excellent written communication — able to write with equal credibility for a board pack and a customer-facing page\n, • Confident working with initiative across departments, without formal authority over stakeholders\n\n \n \n \n \n \n \n ▌ Benefits \n\n • Hybrid working — 2 days in the Croydon office, 3 days from home\n, • Great salary plus benefits\n, • Discounted holidays for you and your family, plus extra annual leave when travelling on a company tour\n, • Workplace pension with employer contributions\n, • Two paid charity days a year, on top of annual leave\n, • Business travel insurance, including personal accident and illness cover\n, • Access to a mental health first aider network\n, • Cycle to work scheme and eyecare cost contributions\n, • Long-service and performance-related bonuses, plus shopping discounts and a cashback platform\n, • Interest-free season ticket loan for commuting costs\n, • Occasional UK and overseas travel to see tours and supplier operations\n, • The opportunity to shape the direction of an established sustainability function\n, • Genuine autonomy — a hands-on role with real ownership, not just support\n, • Working for a well-established, purpose-driven business in the travel industry\n\n \n \n \n \n \n \n ▌ Frequently Asked Questions \n What is the salary for a Sustainability & ESG Executive in the travel industry? \n This role offers a great salary plus benefits. Ambitions Travel Recruitment will share the full package details with shortlisted candidates. \n What does hybrid working look like in this role? \n Two days in the Croydon office, three days from home — structured and specific, not subject to change at short notice. \n Is travel industry experience required? \n No — travel sector exposure is a bonus rather than a requirement. What matters most is genuine ESG and carbon accounting experience. Ambitions Travel Recruitment will fully brief all shortlisted candidates before interview. \n How do I apply through Ambitions Travel Recruitment? \n Apply via this page. Ambitions Travel Recruitment reviews every application personally — no automated screening. Register at ambitionstravelrecruitment.com to be considered for future roles. \n What does a Sustainability & ESG Executive do day-to-day? \n The role combines hands-on ESG reporting and carbon accounting with sustainability strategy delivery — working across Product, Marketing, Operations and the supply chain to turn data into action, with no direct reports. \n Who are Ambitions Travel Recruitment? \n Ambitions Travel Recruitment is a specialist leisure travel recruitment agency placing professionals across all areas of leisure travel — including, but not limited to, tour operators, tailor-made travel, safari companies, expedition and adventure travel, ocean and river cruise lines, ski operators, and UHNW concierge businesses — in the UK, South Africa, GCC, Asia, and North America. Founded by Fi Morrison-Arnthal with 35+ years' experience. \n \n Click here to apply for this Sustainability & ESG Executive job, which is being recruited by Ambitions Travel Recruitment. \n \n \n Ambitions Travel Recruitment places professionals across all areas of leisure travel, including tour operators, tailor-made travel, safari companies, expedition and adventure travel, ocean and river cruise lines, ski operators, and UHNW concierge businesses, in the UK, South Africa, GCC, Asia, and North America. With over 100 combined years of industry experience, we are trusted by global corporations, independent travel businesses, and growing operators to source hard-to-find specialists through a headhunting approach that reaches candidates who never appear on job boards. \n \n \n ▌IMPORTANT \n\n • If this role ticks your boxes and you've got the relevant experience, then click and apply\n, • If this role isn't for you but you'd be keen to receive suitable job alerts, then register with us now www.ambitionstravelrecruitment.com\n, • Due to the massive number of applications, we receive, we're usually only able to reply to candidates whose requirements meet our customers' needs. We're super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles\n, • Please visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.\n\n

We are recruiting on behalf of a reputable automotive organisation in Croydon for the position of a New Car Sales Manager. This is an excellent opportunity for a motivated experienced professional to lead a high-performing sales team within a well-established dealership. The New Car Sales Manager will be responsible for driving sales, maximising profitability, and delivering exceptional customer service in a dynamic automotive environment. Benefits of the Car Sales Manager: Competitive basic salary of up to £37,000 with an achievable OTE of £60,000 Company car scheme, with up to two vehicles included Highly competitive performance bonuses Up to 7% employer pension contribution 22 days annual leave, increasing with service, plus bank holidays Exclusive retail discounts and employee assistance programmes Supportive and dynamic working environment Monday to Saturday working pattern, with a fixed day off during the weekDuties of the Car Sales Manager: Lead, motivate, and develop the sales team to meet and exceed sales targets Manage departmental budgets to ensure profitability Deliver outstanding customer service and foster strong customer relationships Recruit, train, and onboard new sales staff Develop and implement effective sales strategies to maximise new car sales Monitor sales KPIs and prepare performance reports Ensure compliance with manufacturer standards and company policiesRequirements of the Car Sales Manager: Proven experience as a New Car Sales Manager or similar senior sales role within the automotive sector Strong leadership and team management skills Excellent interpersonal and communication skills Results-driven with a focus on target achievement Knowledge of automotive retail processes and customer service standards Valid UK driving licenceContact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Area Sales Manager Field-based across South East & East Anglia The Company Simpson Strong-Tie is the world leader in structural solutions — products and technology that help people design and build safer, stronger homes, buildings, and communities. As a pioneer in the building industry, we have an unmatched passion for problem-solving through skilful engineering and thoughtful innovation. Our structural systems research and rigorous testing enable us to design code-listed, value-engineered solutions for a multitude of applications in wood, steel, and concrete structures. Our commitment to quality and customer service drives everything we do, ensuring engineers and builders have the tools they need to deliver projects with confidence. Whatever the build, we’re proud to offer complete peace of mind through products that perform under the toughest conditions. We are now looking for an Area Sales Manager to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 - £50,000 per annum, dependent on skill set (plus bonus) - Enhanced employer pension contributions - Life insurance (4x basic salary) - Access to Employee Assistance Programme (EAP) - Health Cash Plan - Generous long-service awards programme - 33 days’ holiday (inclusive of bank holidays) - Employee network benefits - Company sick pay - Company car - Company mobile & laptop This is an exciting opportunity for a sales professional with a strong track record in territory growth and new business development to join our trusted organisation. You’ll have the autonomy to take ownership of your territory and make your mark, giving you the freedom to build valuable relationships, pursue new opportunities and turn your commercial instincts into success. Better still, you will discover an exceptional benefits package, coupled with a competitive salary and performance-driven bonuses, giving you the chance to maximise your earning potential and be properly rewarded for the results you deliver. So, if you’re ready to grow your sales career and build lasting customer partnerships with our market-leading brand, read on and apply today! The Role As an Area Sales Manager, you will drive sales growth across South East and East Anglia by developing new business opportunities and building long-term relationships with existing customers. Developing sales of our structural support products, you will manage an established customer base through a structured call cycle, ensuring excellent customer service while identifying opportunities to introduce additional products and strengthen customer loyalty. Alongside this, you will proactively identify, qualify and develop new business opportunities, maintaining a strong sales pipeline to expand our market presence and achieve sales growth. Additionally, you will: - Prepare quotes and manage daily sales administration - Maintain accurate CRM records and sales reports - Carry out competitor analysis and evaluate lost sales - Attend trade days, exhibitions, product launches and team meetings About You To be considered as an Area Sales Manager, you will need: - A proven track record in account management, sales, and customer service - Strong territory management and new business development capabilities - Confidence in building customer relationships through client entertainment and representing a business at trade or industry events - To be comfortable working independently and as part of a hybrid team environment - Proficiency in Salesforce CRM and the Microsoft Office Suite - Excellent communication and presentation skills - Willingness to travel regularly, including overnight stays and occasional international trips - At a minimum, GCSEs (or equivalent), including English and Maths - A full, valid driving licence Please note, applicants must be able to provide appropriate documentation confirming their right to work in the UK. Other organisations may call this role Construction Sales Manager, Consumables Sales Manager, Technical Sales Manager, Regional Sales Manager, Territory Sales Manager, or Field Sales Manager. Webrecruit and Simpson Strong-Tie are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re ready to step into an exciting role as an Area Sales Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £25,000 per year, some achieve £45,000 or more!Current manager bonus structure quotes:Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in.Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay."We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers.Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.Our Autocentre Managers are responsible for:Promoting and maintaining the Company image, acting as a brand ambassador.Delivering outstanding customer service.Maximising volume to ensure profit and financial targets are metCo-ordinating and controlling the work of Autocentre staff, offering assistance and support as requiredEnsuring the security of stock and monies, being accountable for any lossesMaintaining company house-keeping standards.Salary: Negotiable DOEHours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)Benefits:The Potential for up to 44 days paid leave (including bank holidays)Competitive SalaryOutstanding Bonus StructureCareer Development OpportunitiesTraining at our IMI approved Training Academies (Strood/Reading)UniformCompany DiscountNOW: Pension SchemeMr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!TPBN1_UKTJ

Project Manager / Technical Sales - Air Conditioning Installation HVAC Salary: Excellent Salary (Depending on Experience) + Performance Bonus + Company Vehicle / Car Allowance + Phone + Laptop + Pension + Ongoing Training Location: London & Home Counties (Hybrid Site & Office Based) Full Time | Permanent An exciting opportunity has arisen for an Air Conditioning Installation Project Manager / Technical Sales professional to join a growing HVAC specialist delivering high-quality installation projects across London and the Home Counties. This Air Conditioning Installation Project Manager / Technical Sales role combines technical project management with client-facing sales, making it ideal for someone who enjoys managing projects whilst developing long-term customer relationships. The successful Air Conditioning Installation Project Manager / Technical Sales candidate will oversee projects from enquiry through to completion whilst identifying opportunities to grow the business. If you're an experienced Air Conditioning Installation Project Manager / Technical Sales professional looking for greater responsibility and career progression, this could be the ideal next step. About the Company Established in Italy during the 1970s, this business has earned an excellent reputation for designing and manufacturing innovative, energy-efficient air conditioning systems. Its product range includes market-leading water-condensed systems that remove the need for external units, providing practical solutions for listed buildings, apartments, commercial properties and developments with planning restrictions. The UK business supports customers across London and the Home Counties, providing technical expertise, installation, commissioning and aftersales support. Continued growth has created an opportunity for an experienced HVAC professional to join the team and play an important role in future expansion. Why Join? This position offers genuine variety, combining technical project delivery with commercial responsibility. You'll have the opportunity to manage installation projects from initial survey through to handover whilst developing relationships with contractors, consultants, facilities management companies and end users. Working closely with the directors, you'll have the autonomy to influence projects, win new business and contribute to the continued success of a growing company that values technical knowledge, customer service and long-term relationships. The Role You will be responsible for managing air conditioning installation projects whilst supporting business development and technical sales activities. Your duties will include: Carrying out site surveys and assessing customer requirements Designing and specifying suitable air conditioning solutions Producing quotations, estimates and technical proposals Managing installation projects from order through to completion Planning labour, materials and subcontractor activities Monitoring project programmes, quality and profitability Ensuring projects are delivered safely, on time and within budget Attending client and site meetings throughout project delivery Preparing RAMS, project documentation and O&M manuals Building relationships with contractors, consultants, FM providers and end users Identifying opportunities for replacement, upgrade and energy-efficient HVAC systems Working towards agreed sales and margin targets Representing the business professionally at customer meetings and site visits About You We're looking for someone with a strong technical background who enjoys both project delivery and developing customer relationships. Ideally you will have: At least 3 years' experience within the air conditioning or HVAC industry Strong knowledge of split, multi-split, VRF, VRV and ventilation systems Experience managing air conditioning installation projects The ability to prepare quotations, estimates and technical proposals The following would be advantageous: Technical sales or business development experience F-Gas Certification SMSTS or SSSTS Experience within high-end residential projects Experience working with commercial HVAC contractors or facilities management companies Salary & Benefits Excellent salary depending on experience Performance-related bonus Company vehicle or car allowance Mobile phone and laptop Pension scheme Ongoing manufacturer and technical training Clear opportunities for career progression Full-time permanent position within a growing business Whether you're currently an Air Conditioning Project Manager, HVAC Project Engineer, Contracts Manager, Senior Air Conditioning Engineer or Technical Sales Engineer, this role offers the opportunity to combine your technical expertise with commercial responsibility in a business with ambitious growth plans. Contact Mark at Up Front Recruitment for more information

General Sales Manager Coulsdon, Croydon £85,000 OTE + Company Car We are currently recruiting for an experienced and driven General Sales Manager to join a successful franchised car dealership in the Croydon area. This is an outstanding opportunity for a proven automotive leader to take responsibility for both new and used vehicle sales, lead a high-performing team, and drive exceptional commercial results within a busy dealership. The Role As General Sales Manager, you will be responsible for the overall performance of the sales department, leading by example to maximise profitability, customer satisfaction, and team performance. Working closely with senior management, you will develop and implement strategies to grow the business while ensuring the dealership consistently achieves its sales and financial objectives. Key Responsibilities Lead, motivate, and develop the Sales team across new and used vehicle sales Drive performance to achieve vehicle, finance, insurance (F&I), and profitability targets Oversee budgeting, forecasting, and sales planning to support business growth Manage stock levels and vehicle availability to maximise sales opportunities Lead the sales process, ensuring exceptional customer satisfaction at every stage Support, coach, and develop the sales team through regular performance management Handle complex customer enquiries and escalations professionally Ensure full compliance with manufacturer standards and FCA regulations Monitor KPIs and implement strategies to drive continuous improvementAbout You Previous experience as a General Sales Manager or Sales Manager within a franchised automotive dealership Premium brand experience would be advantageous Proven track record of delivering strong commercial and financial results Strong leadership skills with the ability to inspire, coach, and develop high-performing teams Commercially minded with excellent stock management and sales planning experience Excellent communication, negotiation, and organisational skills Customer-focused with a commitment to delivering exceptional service Stable career history demonstrating progression and success within automotive retailWhat's on Offer Competitive OTE of £85,000 Company car Performance-related bonus scheme Comprehensive manufacturer training and leadership development Clear career progression opportunities within a successful dealer group Life insurance and contributory pension scheme Access to an employee rewards and discounts platformWhy Apply? This is an exceptional opportunity to join a successful dealership in a senior leadership position where you can influence business performance, develop your team, and build a rewarding long-term career with an established automotive retailer. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing also recruit for Sales Managers, Aftersales Managers, Transaction Managers, Vehicle Technicians, Service Advisors, Parts Advisors, Sales Executives, and a wide range of automotive management opportunities. Contact us to discuss your next career move

X2 Planners Based in Croydon Temp to perm office based Key Responsibilities Repairs Planning & Coordination Plan and schedule damp and mould inspections, remedial works and follow-on repairs. Allocate work to appropriate operatives and specialist contractors based on skills, availability and location. Ensure appointments are arranged within required service timescales. Monitor outstanding jobs and proactively identify potential delays. Coordinate follow-on works where further repairs or treatment are identified. Ensure work orders contain accurate and relevant information for operatives. Update repairs management systems with appointment, job and completion information. Liaise with surveyors and operational teams to ensure appropriate works are planned. Damp & Mould Case Management Monitor damp and mould cases from initial instruction through to completion. Ensure jobs are appropriately categorised and prioritised. Track inspections, treatment, remedial works and any required follow-up visits. Escalate urgent or complex cases to the appropriate manager or surveyor. Ensure outstanding actions are followed up within agreed timescales. Support the team in maintaining accurate records and case histories. Resident & Customer Service Contact residents to arrange and confirm appointments. Provide clear and professional information regarding planned works and appointment arrangements. Respond to resident queries and ensure issues are passed to the appropriate team where necessary. Maintain a customer-focused approach, particularly when dealing with residents experiencing damp and mould issues. Record relevant communication and actions accurately on the repairs system. Identify vulnerable residents or concerns requiring escalation in line with company procedures. Contractor & Operative Liaison Communicate daily with operatives, surveyors and subcontractors regarding planned works. Check that operatives have the necessary job information before attending properties. Monitor operative attendance, job progress and completion. Follow up incomplete or aborted appointments. Assist with resolving scheduling and access issues. Escalate recurring contractor or performance issues to the relevant manager. Administration & Compliance Maintain accurate and up-to-date repairs records. Ensure all relevant documentation, photographs, reports and completion information are recorded appropriately. Produce basic reports and updates on outstanding damp and mould works. Support the team in meeting contractual, operational and regulatory timescales. Follow company policies relating to health and safety, safeguarding, data protection and customer service. Maintain confidentiality and handle resident information appropriately. Key Skills & Experience Essential Excellent organisational and time-management skills. Strong attention to detail. Good verbal and written communication skills. Confident using IT systems, including Microsoft Office. Ability to manage multiple tasks and changing priorities. Ability to work effectively as part of a team. Customer-focused approach with a professional and empathetic manner. Ability to remain calm and professional when dealing with challenging situations. Willingness to learn about damp, mould, housing repairs and property maintenance

Position: Field Service Manager Job ID: FSM12 Location: Preferred South London – relocation package available (Also considered: Falmouth, Portsmouth, Southampton, Hull, Edinburgh, Industries From: Marine / Oil & Gas / Mining / Rail / Heavy Engineering Newcastle or Glasgow Rate/Salary: £80,000 Type: Permanent Benefits: Fantastic Benefits with this position HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Fire & Security sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. Working as the Field Service Manager you will, be an experienced Field Service Manager who will lead a small team of globally travelling OEM Field Service Engineers alongside a workshop-based engineering team. This is a hands-on leadership role for someone who can manage people, customers and service delivery while still having the technical ability and willingness to get on the tools when required, either in the field or workshop. The successful candidate will focus on team development, customer service, Health & Safety, engineering standards and strong collaboration with other departments. We are looking for: A people-focused engineering leader who leads from the front. Someone who is comfortable managing experienced engineers, dealing directly with customers and getting hands-on with equipment when required. A strong communicator, commercially aware, safety focused and able to work effectively across different departments. Most importantly, this role suits someone who has progressed into management but still wants to remain close to the engineering. Duties and responsibilities of the Field Service Manager: Lead, manage, organise and develop the Field Service and workshop engineering teams. Coordinate engineering resources across UK and international service requirements. Ensure customer jobs are delivered safely, efficiently and to a high technical standard. Support engineers with complex fault-finding, repairs, overhaul and service work. Travel to customer sites when technical or leadership support is required. Remain hands-on and capable of supporting workshop activities when needed. Build strong customer relationships and act as a senior point of contact for service issues. Champion Health & Safety across all field and workshop operations. Maintain high standards of quality, workmanship and engineering discipline. Work closely with Engineering, Projects, Operations, Sales and other departments. Develop the team through coaching, training and clear performance expectations. Drive continuous improvement across field service and workshop operations. Qualifications and requirement for the Field Service Manager: Previous experience managing or leading Field Service Engineers or a similar engineering team. Strong mechanical engineering knowledge. Experience within Marine, Oil & Gas, Mining, Rail or Heavy Engineering. Strong mechanical fault-finding and problem-solving skills. A practical, hands-on engineering background. Experience working directly with customers in service or maintenance environments. Good knowledge of Health & Safety within engineering operations. Experience coordinating multiple engineers, projects or customer requirements. * International field service experience would be highly advantageous. This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role

Summary \n Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. \n £41,800 - £50,600 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme \n Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. \n Just like you. \n As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. \n In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. \n We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. \n What you'll do \n\n • Set a spectacular example for the Store Team and your customers\n, • Independently manage the store in the absence of the Store Manager\n, • Motivate and support your team, learning from our Company Values\n, • Diligently check and work deliveries, managing the till area and monitoring KPIs\n, • Be a friendly face for every customer, offering excellent service and helping with all customer queries\n, • Competently comply with Health and Safety laws, standards and guidelines\n\n What you'll need \n\n • Experience leading and developing a team in a challenging, fast-paced environment\n, • Excellent communication skills to help your colleagues and customers in a friendly and open way\n, • A knack for time management, delegation and problem-solving\n, • The confidence to support your team through every shift\n, • A pride in providing unmatched customer service for everyone who shops with us\n, • The ability to monitor, manage and improve KPIs\n\n What you'll receive \n\n • 30-35 days holiday (pro rata)\n, • 10% in-store discount\n, • Pension scheme\n, • Ongoing training\n, • Enhanced family leave\n, • Plus, more of the perks you deserve\n\n Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. \n We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. xohmjla \n If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. \n Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Area Sales Manager – Croydon £34000 to £40000 + Commission 40 Hours Per Week | Permanent NEOS Engineering are working with an established specialist equipment business who are looking to recruit an experienced Area Sales Manager to cover Croydon and the surrounding areas. This is an excellent opportunity for a commercially driven sales professional who wants to develop existing accounts, win new business and take ownership of a defined territory. The Role As Area Sales Manager, you will be responsible for developing sales across your territory, building strong customer relationships and identifying new business opportunities. You will work closely with customers to understand their requirements and provide the right equipment and solutions. Key Responsibilities Develop and manage customer relationships across the territory Identify and win new business opportunities Generate sales leads through proactive business development Conduct customer visits and product demonstrations Manage the full sales process from initial enquiry through to completion Prepare quotations and negotiate commercial terms Maintain accurate CRM records and sales pipelines Develop existing accounts and maximise sales opportunities Monitor competitor activity and market trends Work closely with internal service and engineering teams Achieve agreed sales and revenue targets About You Previous experience in an Area Sales Manager, Territory Sales Manager, Business Development Manager or similar role Proven track record in B2B sales Strong business development and account management skills Commercially driven with a target-focused approach Excellent communication and negotiation skills Ability to build long-term customer relationships Experience within plant, construction, equipment, machinery, materials handling or a related sector would be advantageous Full UK driving licence The Package £34,000 to £40,000 basic salary Commission scheme 40-hour working week Permanent position Company training and development Defined sales territory Opportunity to develop a strong portfolio of customers If you're an ambitious sales professional looking for your next opportunity in the equipment sector, apply today and speak with NEOS Engineering

Project Manager - Disrepair (Social Housing) About PiLON At PiLON, we're a trusted contractor within the social housing sector, delivering high-quality planned maintenance, refurbishment, and property improvement projects. As part of the United Infrastructure Group, we're looking for an experienced Project Manager to lead the successful delivery of disrepair projects across our growing portfolio. The Role Reporting to the Operations Manager, you will take full responsibility for the safe, compliant, and profitable delivery of social housing disrepair works. You will manage operational teams, client relationships, programme delivery, and financial performance while ensuring an excellent service for residents. Key Responsibilities Manage the end-to-end delivery of social housing disrepair projects. Ensure works are delivered safely, on time, within budget, and to the highest quality standards. Lead and support Site Managers, Supervisors, operatives, and subcontractors. Build and maintain strong relationships with clients and stakeholders. Monitor project performance, costs, risks, and KPIs. Ensure compliance with Health & Safety regulations and company procedures. Manage resident engagement and support the resolution of escalated issues. Produce accurate project reporting and maintain project records. Drive customer satisfaction and continuous improvement across all projects. Essential Requirements Proven Project Management experience within the Social Housing sector Previous experience managing Disrepair projects (Essential) Strong understanding of disrepair legislation, processes, and contractual requirements Experience managing direct labour and subcontractors Excellent client, stakeholder, and resident management skills Strong commercial awareness and budget management experience SMSTS, CSCS and Full UK Driving Licence Excellent communication, leadership, and organisational skills What We Offer Competitive salary and benefits package Company vehicle or car allowance Career development opportunities Supportive and inclusive working environment The opportunity to make a positive impact within local communities Join PiLON and help deliver high-quality disrepair solutions that improve homes and residents' lives

We're recruiting an experienced Unit Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 37.5 hours per week. As a Unit Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 43.6 weeks per year Your key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Unit Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience managing teams in a similar role Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/0408/85485001/52627498/BU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Customer Services AdministratorShrewsbury£25,500 Rising to £26,600 after probationPermanentMonday to Friday 9am 5.30pmWe are currently supporting our prestigious client who are looking for a Customer Services Administrator to join their well-established company in Shrewsbury. In this role, you will be the first point of contact for customers calling into the business. The main priority is to answer the telephone and deal with requests from clients and customers that require a routine response, as well as responding to incoming general enquiry emails. For more complex issues, to direct calls or emails to the appropriate person.Your responsibilities will be:Whilst the following provides a description of the tasks to be undertaken by the Customer Services Administrator, there will be requirements for the individual to undertake some other duties that are essential to the smooth running of the office.These must be mutually agreed between the Administrator and the Team Leader.To use mail merges to deliver general correspondence to clients and leaseholders.To work with the Department Head or Branch Manager and Team Managers in the preparation of and responses to, all client, contractor and customer communications whether by telephone, e-mail, fax or letter.To process, scan, photocopy and file documents as required.To assist in uploading documentation to the various internal systems.To maintain and update the diary of appointments for the Department Manager or Branch Manager and team managers, inspection checklists, notes of client meetings.Under the direction of the individual Managers, to organise and issue works orders for routine maintenance such as cleaning, gardening and other low risk maintenance.To liaise with other departments to obtain or provide information relating to the portfolio.To attend internal meetings as required.To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Department Head or Branch Manager.To be courteous and professional in all dealing with clients, customers, contractors and general publicTo be punctual at all times and ensure that you are dressed in accordance with the Dress CodeTo be an active team member; contributing to the motivation and achievements of the department or branch.RequirementsTo be considered for this excellent opportunity, we are looking for a bright and enthusiastic individual who has excellent customer service skills. Working in a professional service environment, we need someone who is keen to learn and support colleagues and clients to the highest of standards. Whilst some people enjoy working in this specific role, this can be an excellent entry point into the business where you can undertake specific qualifications that can help you progress into higher level roles in the business. This client is usually open to paying for these qualifications to help you grown further in the company.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: DE26986TPBN1_UKTJ

We are recruiting on behalf of our client, a reputable independent car specialist based in Croydon, for the position of Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking to progress their career within a well-established, customer-focused environment. Benefits of the Service Advisor role: Competitive basic salary of up to £32,000 per annum, dependent on experience Working hours from 8:00 am to 5:30 pm, Monday to Friday Rotational Saturday mornings 8:30 am to 1:00 pm Supportive team environment committed to professional growth Opportunity to work with a respected independent dealership in Croydon Consistent working hours with a well-structured work-life balanceDuties of the Service Advisor position: Manage customer appointments and handle service enquiries efficiently Liaise with workshop teams to ensure timely vehicle servicing and repairs Provide accurate quotations and clear explanations of work carried out Keep customers informed about vehicle status throughout the service process Upsell additional services and parts where appropriate Maintain detailed and accurate customer records Deliver high standards of customer service to foster repeat business and customer satisfactionRequirements for the role: Previous experience as a Service Advisor in the automotive industry Strong communication skills with a customer-focused approach Excellent organisational abilities and attention to detail Professional attitude and proactive work ethic Ability to work effectively both within a team and independently A genuine passion for the automotive industry and delivering exceptional serviceIf you are a motivated Service Advisor ready to take the next step in your motor trade career, this role provides a competitive salary, a supportive working environment, and excellent career development opportunities. Contact Alex perrin, Automotive Recruitment Specialist at Perfect Placement covering Surrey and Croydon, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs

We are recruiting on behalf of a well-established accident repair centre in Croydon for the position of Assistant Bodyshop Manager. This is an excellent opportunity for an experienced professional looking to enhance their career within a reputable and stable business. The Assistant Bodyshop Manager will play a vital role in overseeing estimating processes, quality control, and operational support within a busy, single-site environment. Benefits for the successful Assistant Bodyshop Manager: Competitive salary, negotiable based on experience Opportunity to take on a senior management role No weekend work, standard hours from 7am to 5pm, Monday to Friday Supportive team environment focused on professional development Varied responsibilities including quality checks and data analysis Chance to lead estimates accuracy, cost control, and workflow managementDuties of the Assistant Bodyshop Manager: Audit and quality-check estimators' work, including repair costs, labour hours, and repair values Monitor and improve estimating accuracy and overall commercial performance Support workshop control and front-of-house teams with work prioritisation Provide data insights to enhance operational efficiency Act as a key link between estimating, workshop, and customer service teams Contribute to daily operations and process improvements within the body shopRequirements of the Assistant Bodyshop Manager: Proven experience in motor vehicle estimating within the accident repair or body shop environment Strong ability to audit and review estimates, coaching colleagues to improve standards Desirable experience in workshop control, front-of-house operations, or team management Commercial awareness with a keen eye for process and detail Ability to adapt quickly and support the existing management team Professional, proactive, with excellent communication skillsThis is a fantastic opportunity for a senior estimator or aspiring body shop supervisor/manager to take on broader operational responsibilities. If you are eager to contribute to a dynamic team and progress within a respected organisation, we want to hear from you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Mitcham and Greater London, today to discover more about this fantastic Assistant Bodyshop Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

Field Service Engineer Forklift & Materials Handling Location: Croydon / South London / London NW / Surrounding Home Counties Salary: £50,(Apply online only) DOE + Overtime + Benefits Hours: Full-Time – 47.5 paid hours per week 06:00am – 16:00pm, Monday–Friday Additional overtime available, paid at 1.5x About the Role We are recruiting for a Field Service Engineer to join a well-established and growing specialist materials handling business. In this role, you will be responsible for the servicing, maintenance, inspection, repair and commissioning of forklifts and other materials handling equipment at customer sites across South London, London NW and the surrounding Home Counties. You will play a key role in keeping customers' operations moving, diagnosing faults, carrying out repairs and ensuring equipment is operating safely and reliably. This is a field-based, customer-facing position offering a high level of variety and autonomy, with the opportunity to develop your technical skills within a long-established, family-owned business. Key Responsibilities Carry out planned servicing, preventative maintenance and inspections on forklifts and materials handling equipment Diagnose and repair mechanical, hydraulic and electrical faults Carry out repairs and replacement of faulty components safely and efficiently Commission materials handling equipment at customer sites Identify repair requirements and minimise customer downtime wherever possible Request parts accurately using a tablet and keep the Service Team updated on any follow-up work required Complete service reports, inspection records and relevant compliance documentation Work closely with the Service Manager and Service Coordinator to manage scheduled work, priorities and call-outs Build and maintain strong customer relationships through professional and reliable service Ensure all work is carried out in line with Health & Safety, quality and customer site requirements Maintain and develop your technical knowledge through training and ongoing development About You Experience working in an engineering, mechanical or similar technical role Strong mechanical aptitude with good fault-finding and problem-solving skills Experience in materials handling, forklift, plant, agricultural, automotive or a similar engineering environment is highly desirable Electrical and/or hydraulic diagnostic experience would be advantageous Good communication skills with the ability to deal professionally with customers Able to work independently and manage your own workload effectively Reliable, flexible and willing to go the extra mile to support customers when required Good attention to detail with the ability to complete accurate reports and documentation Full UK driving licence NVQ, City & Guilds or equivalent engineering qualification would be advantageous, although relevant practical experience will also be considered What's on Offer Salary up to £50,(Apply online only) depending on experience Overtime paid at 1.5x Company van + fuel card 24 days holiday + 8 statutory days Pension scheme Full PPE and workwear provided Ongoing training and development opportunities Clear opportunities for career progression Company summer and winter social events Why Join? Join a well-established, family-owned business with over 50 years of experience in the forklift and materials handling sector. With a strong reputation for customer service and technical expertise, the business is continuing to grow and invest in its people. You'll be joining a supportive team where development and progression are encouraged, with the opportunity to build a long-term career within the materials handling industry. If you're an experienced engineer looking for a stable field-based role with good overtime opportunities, a company vehicle and genuine career development, we'd love to hear from you. Apply Now If you are interested in this position, please contact Alex Connolly on (phone number removed) SER-IN

Commercial Gas Engineer Opportunity £60k+ Package Prestigious Clients Company growth Summary We are looking to recruit an enthusiastic and dedicated commercial gas engineer to carry out a broad range of planned and reactive gas tasks in Croydon and surrounding regions. Benefits: Company van (personal use), fuel card, Employee Assistance Programme, company performance bonus, 33 days holiday, medical insurance, death in service, critical illness cover, sick pay Key Responsibilities include (but not limited to) Carry out planned and reactive maintenance across the estate as directed by Contract Manager (within capabilities and training) Work on own or as part of team to meet required deadlines and contract performance standards Work flexible working hours to suit business requirements Be on out of hours call out rota, attend emergency mechanical repair works as required Maintain a safe working environment for yourself, end users on site and general public at all Escalate issues to Supervisor/Contract Manager immediately. Work on own or as part of team to meet required deadlines and contract performance standards Liaise with site staff to gain access to sites and rooms to carry out maintenance tasks Assist contract supervisor to produce repair quotations Any other tasks required by company within skill set / experience Minimum Requirements / Qualifications Essential Domestic / Commercial gas certification CCN1, CENWAT, CODNCCO1, CDGA1 and CIGA1. Recognised Health & Safety training Good written and verbal communication skills Ability to achieve high levels of customer satisfaction Be able to operate SMART devices and complete electronic documentation Full driving licence Pass DBS / Police background checks for working in schools / Police stations Desirable NVQ 2/3 in relevant Mechanical discipline (or equivalent experience) OFTEC registered technician or knowledge / experience working on oil fired appliances / systems Unvented water systems WRAS Qualification Electrical safety training IPAF / PASMA qualification Benefits £48,000 per annum DOE Annual Bonus (upto £5k) Overtime 33 Days Holiday Ipad Iphone Vehicle (personal use) Private Healthcare Contributory Pension

As a Reservation Manager, you will champion the delivery of outstanding holiday experiences by owning and driving the guest journey from arrival through to departure. You will lead, train and develop your team to deliver consistently excellent customer service, ensuring every guest interaction reflects our values and leaves a lasting positive impression. What you will be doing... Acting as the voice of the guest, bringing the guest experience to life by using feedback, insight and reviews to drive continuous improvement. Analysing customer data and feedback to identify trends, emerging issues and opportunities to enhance service and experience before issues escalate. Regularly analyse competitor pricing, occupancy trends, and local market conditions to ensure Hotel remains competitively positioned and maximises revenue opportunities. Recruiting, training, developing and motivating team members to deliver high standards of service and operational efficiency. Taking accountability for the effective management and resolution of guest complaints, ensuring they are handled professionally and in line with company processes. Working closely with other departments to ensure a joined-up, seamless guest experience across the park. Supporting the delivery of guest-facing initiatives, events and activities that enhance overall satisfaction and engagement. Acting as the point of contact for event clients, meeting and greeting guests on arrival and remaining a key contact throughout their stay to ensure exceptional service and satisfaction. Contributing to commercial performance by identifying opportunities to maximise guest spend through service-led recommendations and upselling. About you... Proven experience managing and developing teams in a customer-focused environment. The ability to build strong working relationships with customers and stakeholders, both internal and external. Good commercial awareness, with an understanding of how service impacts revenue and guest satisfaction. The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required. Previous customer-facing experience, with the ability to deliver clear written communication and engage with guests across multiple platforms, including social and digital channels. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training! You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.

Experienced Lift and Electrial Manager Purpose: Working together to deliver homes and communities where residents feel happy and secure. Experienced Lift and Electrial Manager Values: High Performing, One Team, Make it Happen and Excellent Customer Service. Experienced Lift and Electrial Manager

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Perform routine service checks on a number of units across the site, recording and escalating your findings to the field manager. Be the face of the business, often providing updates to clients around work carried out. React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues. Perform minor repairs. What's In it For Me; The opportunity to work on site with some of our key clients. Working with and on market leading tech. Highly competitive salary along with over time. What you will need to be successful. Hold an NVQ level 3 in lift service, maintenance, or repair. Hold a drivers license. You have at least 24 months of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Ref: JP1787 Vacancy: Branch Manager Industry: Electrical Wholesale Location: South London Enthusiastic Sales Driven Branch Manager required by a large electrical wholesaler with branches across the UK. You must have experience in sales and management and have the drive, strategy and vision to develop the branch to its full potential. Description: To maximise branch profitability To lead motivate, train and coach the branch team so they: Operate as a high performing team, provide the highest possible levels of customer service and performance grow sales and develop the customer account base. To develop a sound and profitable customer base via regular visits. Analysing trends and opportunities in the marketplace, monitoring competitors activities and taking appropriate action To build relationships with key suppliers locally to maximise deals To maximise branch sales and profit targets. To ensure that the stock levels at the branch are maintained within the agreed company targets whilst ensuring adequate credibility stock is available. To oversee and manage within agreed budgets and targets, all aspects of the day to day financial aspects running of the branch, including stock control, debtors and all branch operational costs including employment. Complete all required administration. Ensure branch premises are in good order, clean and safe. Competitive salary depending on experience plus car, bonus and benefits. It is essential you have experience in the electrical wholesale industry. All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website.

Lidl Store Manager role involves leading teams, optimizing store operations, and ensuring excellent customer service. It requires strong leadership, problem-solving, and communication skills to drive store performance and team potential.

The Deputy Store Manager will manage the store when the Store Manager is absent, lead the team, and ensure excellent customer service.

Assistant Service Manager role in Coulsdon to support the Service Manager, lead the team, ensure smooth operations, and provide excellent customer experience. Requires strong Service Advisor experience and leadership potential.

A Deputy Store Manager at Lidl will support the Store Manager, lead the team, manage store operations including stock and cash, and provide excellent customer service.

Regional Business Manager – South‑West England Salary: Up to £45,000 basic + commission + company car + annual bonus Working Pattern: Hybrid/Remote – Monday & Friday WFH, Tuesday–Thursday on the road Hours: Mon–Fri, 8am–5pm (40 hours per week) A leading global electronics manufacturer is expanding its UK commercial team. Known for producing high‑quality electromechanical components, EMC solutions, inductors, transformers and RF products, the organisation supports customers across the UK and Ireland with local technical expertise, rapid delivery, flexible ordering and full design‑to‑production support. Their UK division is recognised for its service‑led approach, broad product portfolio and strong engineering capability. The Role As Regional Business Manager, you will drive targeted sales growth across an established South‑West England territory. Reporting to the District Sales Manager, you’ll manage a portfolio of customers, delivering tailored account management and positioning the business as their preferred electronics partner. You will focus on developing and expanding the Electromechanical product range within your region. You will: Grow sales and profit by increasing active projects across multiple customers Engage customers through regular in‑person and remote activity Manage projects from initial design concept through to production Conduct territory reviews to identify opportunities and drive growth Deliver personalised account management to strengthen long‑term relationships Research and target high‑potential prospects to develop market strategies Take full ownership of territory performance, ensuring customer numbers and spend align with growth expectations About You Bachelor’s degree ideally in electronics or an engineering discipline 2–3 years’ proven sales success in a technical, engineering, OEM or service‑led environment Strong intellect, curiosity and analytical mindset Experience working in a design‑led sales environment with design, procurement or engineering teams Understanding of project management and long sales cycles (typically 6 months–2 years) High energy, strong negotiation skills and a driven, results‑focused approach Willingness to travel nationally, with occasional international travel * Full UK driving licence This role suits a proactive, relationship‑driven salesperson who enjoys working closely with customers, identifying opportunities and supporting projects from concept to completion. It offers strong earning potential, autonomy and the chance to grow a high‑value territory within a respected global manufacturer. If you are interested in the role of Business Development Manager - South West and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity

JOB TITLE Assistant F&B Manager REPORTING TO F&B Manager KEY CONTACTS Directors, Senior Management, staff, suppliers, customers. JOB PURPOSE Supporting the F&B Manager and Events Manager for the operational management and profitability of the Clubhouse, banqueting, weddings and events. Leading the front-of-house teams forward to achieve the highest levels of customer service whilst identifying income streams, driving sale, managing costs and managing staff and rotas. Ensure strict compliance with all statutory and regulatory requirements in respect of customers and staffing. PRINCIPAL DUTIES AND RESPONSIBILITIES Management As an experienced assistant F&B manager you will drive catering profit margins, turnover and staffing ratios. To deliver and follow, the annual budget projections and outcomes. The Assistant F&B Manager will demonstrate the drive and enthusiasm to lead and inspire several teams to achieve the best possible standards and performance. To be co responsible with all cash handling, reporting and training of the team to minimize errors and controlling losses. Deliver on KPIs and input into future development of the department. Add input into development growth areas for the catering side of the business. Working in close collaboration with the F&B Manager as part of a Senior Leadership Team for day-to-day operations to ensure a 'one site' approach. To have aspirations to understand all aspects of the business so that you can multi skill and step into other areas when needed. Operational Have operational control of the Clubhouse, Banqueting and events ensuring optimised occupancy and usage for all areas in the F&B department in the absence of the F&B Manager. To support F&B Manager in stock management and liquor operations liaising with suppliers, ensuring the best possible purchasing price and quality for the Business. To be innovative thinking of new product ideas and revenue streams. Ensuring catering and service standards are maintained and delivered through the Clubhouse and to high volume events. Ensure strict compliance with all statutory and regulatory requirements in respect of customers and staffing. Ensure the clubhouse is presented to the highest standards at all times even when events are not booked (the show around principle). Bring forward standards improvements such as painting, cleaning, decoration etc. The same with team presentation including uniform and professionalism. People Development On-boarding of new staff members and daily management of HR software. Training and development of staff members in both service standards training and H&S compliance. Influence all those who work around them will be essential in order to maximise profitability and provide excellent levels of customer service consistently. Day to day operational staff management including populating rotas, organising shift patterns and management of staff costs using the HR software. Holding regular team meetings, keeping staff informed of company activities, expectations, and performance. To undertake any broadly analogous duties as reasonably requested. QUALIFICATIONS AND TRAINING Essential attributes Minimum of 3 - 5 years' operational experience in F&B management. Experience will have been gained in a comparable establishments. Strong financial acumen. Experienced in managing a P&L. An understanding in populating and delivering financial budgets and regular management information Demonstrable Entrepreneurial spirit with a track record of successful end to end project delivery. Exceptional interpersonal and relationship-building skills Professional conduct and effective communication skills across all mediums. An inspirational and strong leader. Able to set direction, the vision, expectations and motivate staff to achieve these through performance management and development. Previous experience of managing concurrent multi-skill teams Hands on, enthusiastic and ambitious Flexible approach to work and working hours Understanding and compliance with, hygiene, health and safety requirements Experience dealing with the public and customer complaints Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKCT

We are recruiting on behalf of a reputable automotive organisation in Croydon for the position of a New Car Sales Manager. This is an excellent opportunity for a motivated experienced professional to lead a high-performing sales team within a well-established dealership. The New Car Sales Manager will be responsible for driving sales, maximising profitability, and delivering exceptional customer service in a dynamic automotive environment. Benefits of the Car Sales Manager: Competitive basic salary of up to £37,000 with an achievable OTE of £60,000 Company car scheme, with up to two vehicles included Highly competitive performance bonuses Up to 7% employer pension contribution 22 days annual leave, increasing with service, plus bank holidays Exclusive retail discounts and employee assistance programmes Supportive and dynamic working environment Monday to Saturday working pattern, with a fixed day off during the weekDuties of the Car Sales Manager: Lead, motivate, and develop the sales team to meet and exceed sales targets Manage departmental budgets to ensure profitability Deliver outstanding customer service and foster strong customer relationships Recruit, train, and onboard new sales staff Develop and implement effective sales strategies to maximise new car sales Monitor sales KPIs and prepare performance reports Ensure compliance with manufacturer standards and company policiesRequirements of the Car Sales Manager: Proven experience as a New Car Sales Manager or similar senior sales role within the automotive sector Strong leadership and team management skills Excellent interpersonal and communication skills Results-driven with a focus on target achievement Knowledge of automotive retail processes and customer service standards Valid UK driving licenceContact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Opportunities to join TSS working across South London. TSS are currently recruiting Retail Security Officers in South London, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must hold a valid SIA Security/Door Supervisor Licence. Position: Retail Security Officer Locations: Located in the following Post Code areas, BR1, BR6, DA14, you must be able to commute to these areas for early starts and late finishes. Pay Rate: £14.10 - £14.35 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer you will be responsible for: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T173) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

We are recruiting on behalf of a well-established accident repair centre in Croydon for the position of Assistant Bodyshop Manager. This is an excellent opportunity for an experienced professional looking to enhance their career within a reputable and stable business. The Assistant Bodyshop Manager will play a vital role in overseeing estimating processes, quality control, and operational support within a busy, single-site environment. Benefits for the successful Assistant Bodyshop Manager: Competitive salary, negotiable based on experience Opportunity to take on a senior management role No weekend work, standard hours from 7am to 5pm, Monday to Friday Supportive team environment focused on professional development Varied responsibilities including quality checks and data analysis Chance to lead estimates accuracy, cost control, and workflow management Duties of the Assistant Bodyshop Manager: Audit and quality-check estimators' work, including repair costs, labour hours, and repair values Monitor and improve estimating accuracy and overall commercial performance Support workshop control and front-of-house teams with work prioritisation Provide data insights to enhance operational efficiency Act as a key link between estimating, workshop, and customer service teams Contribute to daily operations and process improvements within the body shop Requirements of the Assistant Bodyshop Manager: Proven experience in motor vehicle estimating within the accident repair or body shop environment Strong ability to audit and review estimates, coaching colleagues to improve standards Desirable experience in workshop control, front-of-house operations, or team management Commercial awareness with a keen eye for process and detail Ability to adapt quickly and support the existing management team Professional, proactive, with excellent communication skills This is a fantastic opportunity for a senior estimator or aspiring body shop supervisor/manager to take on broader operational responsibilities. If you are eager to contribute to a dynamic team and progress within a respected organisation, we want to hear from you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Greater London, today to discover more about this fantastic Assistant Bodyshop Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and

Kitchen Manager Purley | Up to £38,000 + Benefits No Evenings. Finish by 6pm Every Day. Better Work-Life Balance Starts Here. Tired of late nights, split shifts and missing your evenings? We're looking for an experienced Kitchen Manager to lead the kitchen within a busy, well-established restaurant in Purley. This is a fantastic opportunity to join a successful business where you can continue doing what you love - without sacrificing your work-life balance. You'll lead a friendly kitchen team, deliver consistently high-quality food and play a key role in creating an outstanding dining experience for every customer. Kitchen Manager - Why You'll Love This Role: Never work later than 6pm Daytime shifts only Up to £38,000 salary Staff discounts and excellent company benefits Ongoing training and development Join a stable, growing business with genuine long-term opportunities Supportive management team and positive working culture Kitchen Manager - The Role: As Kitchen Manager you'll take ownership of the day-to-day running of the kitchen, ensuring every service runs smoothly while maintaining exceptional food quality and compliance standards. You'll be responsible for: Leading, motivating and developing your kitchen team Delivering consistently high standards of food quality and presentation Managing stock, ordering and food costs Driving excellent food hygiene and health & safety standards Controlling kitchen budgets and labour Creating a positive, organised and efficient working environment Supporting recruitment, training and development of your team We're Looking For You'll already have experience as a: Kitchen Manager Head Chef Senior Sous Chef ready for the next step You'll also have: Experience leading busy kitchen teams Strong food safety and HACCP knowledge Commercial awareness and budget management experience Excellent organisational and communication skills A hands-on leadership style with a genuine passion for developing people Ready for Better Hours? If you're looking for a Kitchen Manager role where you can enjoy your evenings, lead a great team and work for a business that genuinely values work-life balance, we'd love to hear from you. Apply today for immediate consideration

Summary of Position: The Commissioning Engineer ensures all machines dispatched from Vapormatt’s subcontractors have passed QA and meet customer requirements and specifications. They are also responsible for installing and commissioning these machines successfully at customer sites worldwide. The role also includes servicing Vapormatt and non-Vapormatt machines at customer sites, including routine maintenance, breakdown support, retrofit work, and operator and maintenance training. All work must comply with current health and safety guidelines. The role requires regular worldwide travel; typically for 1–2-week durations. On rare occasions, this may be for a period of up to 4 weeks. Primary Responsibilities 1 -Conduct QA inspections of Vapormatt machines at subcontractor premises, ensuring all equipment is manufactured to the highest standards and fully complies with the customer’s purchase specification. 2 - Provide final machine sign off to allow machines to be shipped. 3 - Ensure all new machines are correctly commissioned and configured to the operational parameters and specifications agreed at the point of sale. 4 -Provide training to operators and maintenance personnel, either on the machine or within a classroom environment, to ensure safe and effective operation and maintenance procedures are understood. 5- Respond to emergency breakdowns and provide support and fault diagnosis for electrical, pneumatic, and mechanical issues to minimise machine downtime and maintain operational efficiency. 6 - Carry out retrofit modifications and upgrades to machines at the VIC (Vapormatt Innovation Centre) or customer premises, in accordance with issued instructions, technical specifications, and project requirements. 7 - Liaise with internal departments and attend progress meetings as required to support effective communication, project coordination, and the successful completion of service and engineering activities. 8 - Communicate effectively with colleagues and managers on all matters relating to service activities, providing clear updates, technical feedback, and support to ensure efficient resolution of issues and successful project delivery. 9 - Carry out structured and controlled sample processing as required. 10 - Carry outroutine servicing, maintenance, and inspection work on both manual and automatic wet-blasting equipment to ensure reliable performance, operational efficiency, and compliance with service standards. 11 - Ensure all work is carried out in accordance with ISO procedures, company policies, and approved work instructions, maintaining high standards of quality, safety, and compliance at all times. 12 - Travel within the UK and internationally is required as part of this role, as and when business and customer requirements dictate. In addition: 1 - As a member of a small company, flexibility is essential, and employees are expected to undertake duties outside of this fixed job description where required to support business and operational needs. 2 - Undertake ad-hoc duties and additional activities as directed by your Line Manager or a Company Director, in support of business, operational, and customer requirements

We're recruiting an experienced Unit Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 37.5 hours per week. As a Unit Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 43.6 weeks per year Your key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Unit Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience managing teams in a similar role Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/0408/85485001/52627498/BU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Field Service Engineer Forklift & Materials Handling Location: Croydon / South London / London NW / Surrounding Home Counties Salary: £50,(Apply online only) DOE + Overtime + Benefits Hours: Full-Time – 47.5 paid hours per week 06:00am – 16:00pm, Monday–Friday Additional overtime available, paid at 1.5x About the Role We are recruiting for a Field Service Engineer to join a well-established and growing specialist materials handling business. In this role, you will be responsible for the servicing, maintenance, inspection, repair and commissioning of forklifts and other materials handling equipment at customer sites across South London, London NW and the surrounding Home Counties. You will play a key role in keeping customers' operations moving, diagnosing faults, carrying out repairs and ensuring equipment is operating safely and reliably. This is a field-based, customer-facing position offering a high level of variety and autonomy, with the opportunity to develop your technical skills within a long-established, family-owned business. Key Responsibilities Carry out planned servicing, preventative maintenance and inspections on forklifts and materials handling equipment Diagnose and repair mechanical, hydraulic and electrical faults Carry out repairs and replacement of faulty components safely and efficiently Commission materials handling equipment at customer sites Identify repair requirements and minimise customer downtime wherever possible Request parts accurately using a tablet and keep the Service Team updated on any follow-up work required Complete service reports, inspection records and relevant compliance documentation Work closely with the Service Manager and Service Coordinator to manage scheduled work, priorities and call-outs Build and maintain strong customer relationships through professional and reliable service Ensure all work is carried out in line with Health & Safety, quality and customer site requirements Maintain and develop your technical knowledge through training and ongoing development About You Experience working in an engineering, mechanical or similar technical role Strong mechanical aptitude with good fault-finding and problem-solving skills Experience in materials handling, forklift, plant, agricultural, automotive or a similar engineering environment is highly desirable Electrical and/or hydraulic diagnostic experience would be advantageous Good communication skills with the ability to deal professionally with customers Able to work independently and manage your own workload effectively Reliable, flexible and willing to go the extra mile to support customers when required Good attention to detail with the ability to complete accurate reports and documentation Full UK driving licence NVQ, City & Guilds or equivalent engineering qualification would be advantageous, although relevant practical experience will also be considered What's on Offer Salary up to £50,(Apply online only) depending on experience Overtime paid at 1.5x Company van + fuel card 24 days holiday + 8 statutory days Pension scheme Full PPE and workwear provided Ongoing training and development opportunities Clear opportunities for career progression Company summer and winter social events Why Join? Join a well-established, family-owned business with over 50 years of experience in the forklift and materials handling sector. With a strong reputation for customer service and technical expertise, the business is continuing to grow and invest in its people. You'll be joining a supportive team where development and progression are encouraged, with the opportunity to build a long-term career within the materials handling industry. If you're an experienced engineer looking for a stable field-based role with good overtime opportunities, a company vehicle and genuine career development, we'd love to hear from you. Apply Now If you are interested in this position, please contact Alex Connolly on (phone number removed) SER-IN

Service Administrator £13.33 per hour, Temporary, 08:00 to 16:30pm (early finish on Friday), BS5 Speedwell, Bristol, on-site parking, pension, holidays plus more. A large international engineering and manufacturing business are actively recruiting for a service administrator to join their team. Working as part of a team of 3 other service administrators and reporting into the Aftercare Supervisor and Service Manager, the role will involve liaising with customers and engineers to provide an excellent after sales service. This role as service administrator will see you : ·Assisting clients over the phone and via email ·Entering client information ·Arranging engineers and assisting engineers in diary management ·Assisting the wider team in general department administration and assisting the department managers. The service administrator will have a need to hold good IT skills with ideally experience within the use of a CRM system and Microsoft packages. You will also have strong Customer Service experience and have excellent attention to detail. The successful individual would ideally hold some engineering or manufacturing industry experience within a coordination and data processing role. This would suit someone who has worked as a service administrator, service coordinator, contracts coordinator or a contracts administrator. This is a long term temporary position to cover maternity leave, which could lead to a full time position as the company grow and expand. In return you will be joining a successful organisation who have been established for over 50 years and have multiple awards - our client are a forward thinking, innovative and employee focused business where you will equally be rewarded for your hard work. This business offer outstanding benefits and further chance of progression. Benefits Include : ·Working within a friendly team orientated business ·Flexible working hours ·Modern office environment ·28 days holiday (including bank holidays) to start ·Pension ·On-site parking ·Further salary progression Apply today or direct to (url removed) for your immediate consideration. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion

A fantastic opportunity has emerged for a Temporary Accommodation Manager to join one of Adecco's leading housing clients in an interim role for the next 3-6 months, with the possibility of extension. Working 36 hours per week (Monday to Friday), our public sector client is based in South London, but this role is hybrid working, so you will need to be in their office for only 2-3 days each week. Reporting into the Head of Temporary Accommodation, this role involves directly line managing a team of three team leaders and being indirectly responsible for up to 10 other staff. You will be required to lead the Temporary Accommodation Management Team, Income Team and Homeless Hostel Team, providing motivation and guidance to guarantee that the service meets key performance indicators and delivers expected outcomes in compliance with regulatory, statutory, and professional standards, legislation, and policies. Our client is looking for a manager who will: Lead the effective and efficient delivery of the Temporary Accommodation service with a focus on tenancy sustainment and support to maximise the number of homeless households that move on to successful longer-term accommodation. Support the Head of Service in the strategic leadership and continuous development of the council's housing needs and homeless functions. Lead and motivate multidiscipline teams to deliver a quality service that achieves high customer satisfaction and to support their personal development through the provision of training, coaching and mentoring opportunities. Ensure that technology is used most effectively to deliver a consistent, high-quality, accessible service to all Housing Needs customers. In addition, to ensure that technology is used to provide effective mobile working to staff as required. Develop an effective performance culture throughout the service to ensure the delivery of consistently high-quality, value-for-money services whilst meeting the council's corporate performance management requirements. Lead the effective and efficient delivery of the Temporary Accommodation service with a focus on tenancy sustainment. Lead the Income collection function ensuring collection targets are achieved and exceeded. Lead a service that provides expert advice to accommodation providers on all property standards, repairing obligations and general tenancy management and encouraging good practice. Lead a service that is the first point of contact for landlords experiencing difficulties sustaining tenancies, including acting as a negotiator or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies. Oversee the management of temporary accommodation, ensuring that void turnaround times are kept to an absolute minimum and that all temporary accommodation, including company owned and, managed hostels, are well managed, in a safe and habitable condition and meet all statutory requirements in respect of fire safety, amenities and health and safety.Only applicants who feel they meet the above criteria, have strong homelessness legislation knowledge, extensive staff management expertise (preferably from the public sector, but this is not essential) and can start on short notice (2 weeks' notice maximum) need apply for this position as our client is keen to fill this role as soon as possible

To provide daily repair, preventative maintenance, and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship. Please note you must be resident in the UK with full right work. Any applications of candidates not based in the UK will sadly be rejected. You also need UK hospital experience to apply for this role. Location: South West Salary: Dependent on experience Job Type: Permanent opportunity Benefits: £6K car allowance, pension, death in service, private medical, discounts.As the Biomedical Field Service Engineer, you will be responsible for: Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer's guidelines Support the site manager / team leader as required and in achieving contractual KPI's. Complete repairs as required on medical equipment as per manufacturer's guidelines Complete all associated administrative work in completing repairs and preventative maintenance as outlined in Althea procedures. Support customers whenever needed to ensure minimal disruption to the operation of the hospital. Complete associated admin needed to close repairs and PMs as outlined Standard Operating Procedures Travel to various sites as required to perform Corrective and Preventive Maintenance Maintain safe working practices within the hospital environment Maintain spare part stock wherever necessary Schedule and complete workload for customers within assigned area Maintain service documentation in line with business requirements Meet with OEM service staff and management when requiredThe successful candidate will have the following related skills / experience: Certified OEM trainings HNC in Electrical Electronic Engineering or equivalent Qualification in Engineering, electronics, or medical technologies such as biomedical engineering. Excellent Customer Relationship skills Excellent written and oral communication skills 2 -5 Years in healthcare environment with experience on medical equipment

Are you an inspiring leader with a passion for developing people, driving performance and creating positive social impact? We're looking for an Employability and Wellbeing Team Leader to join our growing Pluss team. This is an exciting opportunity to lead, motivate and support a team of Coaches and Specialists delivering high-quality employment, skills, health and wellbeing services across the South West region. As an Employability and Wellbeing Team Leader you will: • Play a critical role in supporting the Regional Manager to embed a high-performance, quality-focused culture that enables both colleagues and participants to achieve their potential., • Provide day-to-day leadership, coaching and performance management, • Ensure contractual targets, quality standards and customer outcomes are consistently achieved., • Provide guidance, challenge and support, helping your team deliver outstanding services to individuals facing barriers related to health conditions, disabilities, wellbeing challenges and complex life circumstances., • Through regular one-to-one meetings, team engagement activities and performance reviews, you'll develop capability, maintain high standards and create an environment where colleagues can thrive. This is a varied and rewarding leadership role that combines people management, service delivery, quality assurance and stakeholder engagement, allowing you to make a meaningful difference to both customers and colleagues. In return for your dedication, knowledge and commitment, we're offering a competitive salary of up to £34,000 together with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days), • 2 Volunteer Days, • Pension - 5% Employee / 5% Employer, • Healthcare Cash Plan, including 3x salary life assurance, • Annual salary review, • Refer a Friend Scheme, • Free access to Benefit Hub, including retail discounts, Cycle to Work Scheme and additional voluntary benefits, • Professional development, leadership training and ongoing career progression opportunities Location: Remote with regular travel throughout Bristol & Bath, Cornwall, Devon, Dorset, Gloucestershire, Somerset and Wiltshire. Travel and occasional overnight stays will be required. Hours: Full Time, 37 hours per week Contract: Permanent This role is subject to successful contract award

Area Sales Manager - Construction Materials South London & Home Counties Are you a driven sales professional with experience in the construction sector? Do you thrive on building strong customer relationships, winning new business, and delivering commercial growth? Our client is looking for an ambitious Area Sales Manager to drive sales across South London and the Home Counties, promoting a high-quality range of construction materials to main contractors, sub-contractors, and builders' merchants. This is an excellent opportunity to join a growing business where you'll play a key role in expanding market share, developing long-term customer partnerships, and contributing to continued success. The Role As Area Sales Manager, you will be responsible for: Developing new business opportunities and identifying potential customers across the region Managing and growing existing accounts through exceptional customer service and relationship management Selling products to contractors, sub-contractors, and builders' merchants Achieving and exceeding sales and margin targets Monitoring market trends and competitor activity to identify growth opportunities Working closely with internal branch teams to deliver a seamless customer experience Building a strong presence within the local construction market What We're Looking For Proven sales or business development experience within the construction materials or builders' merchant sector Strong commercial awareness with the ability to drive profitable sales growth Excellent communication, negotiation, and relationship-building skills Self-motivated, proactive, and target-driven Strong organisational skills with the ability to manage multiple priorities Knowledge of the South London and Home Counties market would be advantageous What's on Offer Competitive basic salary Attractive bonus scheme Company car Laptop and mobile phone Pension scheme and life assurance Genuine opportunities for career progression and development If you're looking to join a forward-thinking business where you can make a real impact, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

Our client is seeking a Deputy Administration Manager to join their pensions administration team in Bristol. Our client prides themselves on ensuring each client receives a dedicated service, fostering strong relationships and delivering exceptional customer service As Deputy Administration Manager your role will involve: Oversee annual and ad-hoc projects for defined benefit (DB) schemes Monitor and ensure timely completion of projects in line with legislative and client requirements Review and quality-check the work of less experienced administrators Monitor team accuracy, performance, and SLA adherence, taking action to ensure targets are achieved Conduct appraisals, probation reviews, mentoring sessions, and regular team catch-ups Ensure accurate use of the time recording system for chargeable and non-chargeable activities Maintain strong client relationships, acting as a credible partner for scheme trustees and sponsors Prepare, check, and issue administration bills Update change control logs, schedules, and internal spreadsheets Oversee breaches, errors, and complaints logs, ensuring prompt action and review Deputise at Administration Manager meetings when required Manage day-to-day workflow, holding regular meetings with senior team members to resolve issues and maintain progressThe person: Expert knowledge of pensions administration (defined benefit schemes) across all processes: leavers, retirements, deaths, transfers, and reporting Strong understanding of current pensions legislation and regulatory frameworks (Pensions and Finance Acts) Proven supervisory and workflow management experience, including appraisals, performance monitoring, and recruitment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Strong people management skills, with the ability to motivate and support staff Demonstrable numerical aptitude through work or academic achievements Qualifications Minimum: Maths and English GCSE (Grade C/5 or above, or equivalent Desirable: Progression in a relevant pensions qualification (CPC, QPA, DPC, RPC, APMI)Benefits: Competitive salary and annual discretionary bonus 25 days' holiday (with buy/sell flexibility) Generous pension matching scheme Healthcare plan, life assurance, and employee discounts. Flexible benefits scheme and employee assistance program Digital GP service and paid volunteering days Referral bonuses for introducing suitable candidates

Finance Manager £50,000 to £55,000 per annum, Permanent, Full time 37.5 hours per week, To Start ASAP, BS16 Fishponds, Bristol, 30 days holiday, Pension, Parking plus more Established for over 30 years, a leading manufacturer and supplier who are actively recruiting a finance manager to join the team. Supplying on a global basis, working within an accounts team of 5 with the full support of a finance director. This position will see you working within a team spirited environment who can offer you stability and a fantastic, personable office. The finance manager will have 2 direct reports and will see you carrying out duties such as : Responsible for producing end-to-end monthly management accounts, ensuring that these have been completed within a week on month end date Ensuring all associated reporting is completed and sent out in a timely manner Ensuring all balance sheet accounts and control accounts are fully reconciled monthly, any variances are resolved promptly (including inter-company accounts). Working with all departments team across the business, tracking expenditure (vs budget / forecast), business partnering to help managers understand trends and supporting with cost control initiatives Feeding insights into management reporting (from working with teams across the business) to support business decisions and development in order to achieve business objectives and drive profitability. Production of 13-week short term cashflow (updated on a weekly basis) and distribution to senior management team and parent group Supporting business with developing and automation of regular reporting KPI reporting Supporting with month group reporting requirements for parent company Key skills we are looking for within this finance manager role would be : Sage 200 experienced Microsoft office experienced using Outlook, Excel, Word and Powerpoint Have a strong attention to detail Organised to ensure deadlines are met A key team player Hold a 'can do' positive attitude Strong communication skills Customer focused approach The successful candidate working within the finance manager role will ideally be part-qualified, currently studying towards or fully qualified to ACCA or CIMA level but this is not essential, hold a background working as a management accountant or finance manager where they have supervised a small team. Ideally, a background within an SME manufacture or supplier based business would advantageous. This would be the ideal role for someone who has worked as a management accountant, finance manager or financial manager. This finance manager role offers an excellent opportunity to join a business who are striving to be a market leader within their industry and who hold core values that make them a pleasure to work for, where your hard work will go recognised. Benefits include : Full time hours working 08:30 to 17:00pm (some flexibility available) Paying an excellent salary of £50,000 to £55,000 per annum Immediate start is available Company Pension 22 days holidays plus bank holidays rising to 25 days with service Free on-site Parking Sick pay Discretionary bonus You can apply direct to or for further information, Please call Richard Hughes on (phone number removed) or (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion

Assistant Finance Business Partner We have an excellent opportunity for a proactive and professional Assistant Finance Business Partner with outstanding data knowledge, interpersonal and diplomacy skills, and a strong customer service ethic to join the busy Finance Team. These are exciting times for the charity and for the finance team as it starts to transition to a new finance system. Position: Assistant Finance Business Partner Location: East Devon/Hybrid (site attendance currently estimated to be 1-2 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £34,425 per annum Contract: 12-month fixed term contract starting on 2 November 2027 Closing Date: Tuesday 15 September 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Assistant Finance Business Partner (Income), you will support the provision of comprehensive performance analysis of fundraising activities. Responsible for maintaining strong relationships with income generation managers, you will improve the impact and understanding of financial reporting on charity performance. Your principal duties and responsibilities will include: Management of all aspects of fundraised income reporting including the collation and analysis of high volumes of complex data. Contributing to the provision and presentation of high-quality management accounting data, reports and advice relating to Fundraising and associated cost centres, to stakeholders across the sanctuary. Contributing to the transition from old to new finance system. Management of the integrity of software systems interface between the Donor Database (CRM income processing system) and finance systems ensuring reconciliation processes are maintained effectively, exception reporting is monitored and suitable action taken when necessary. Management of the General Ledger and Project Ledger connected with fundraising appeals, ensuring data is accurate, up to date and consistent. Contributing to the smooth running of budgeting and forecasting processes and the production of detailed annual budgets, ensuring alignment with financial accounting systems and processes. About You You will have: Qualified AAT or part qualified CIMA. Able to demonstrate competent experience in the analysis, interpretation and reporting of high volumes of complex financial data. Extensive experience in a management accounting role, together with a documented CPD track record. Experience of working in and development of a computerised accounting system. Advanced knowledge of Microsoft applications, particularly Excel including demonstrable working knowledge of dealing with high volumes of complex data using formulae and pivot tables. Excellent written and verbal communication skills and the ability to flex and adapt communication to suit a wide range of audiences. Able to establish, build and maintain successful collaborative relationships with internal and external stakeholders. Benefits include: Competitive pension. Life assurance – 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Finance, Finance Manager, Finance Business Partner, Finance Lead, Finance Officer, Accountant, Accounts, Business Accountant. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP