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Key Responsibilities -Oversee the day-to-day operations of cleaning services across residential and commercial contracts. -Lead and support a team of staff, including recruitment, onboarding, training, and performance management. -Ensure full compliance with health and safety regulations, company policies, and client requirements. -Monitor service delivery and quality standards to ensure customer satisfaction. -Manage budgets, resources, and supplies to ensure efficient and cost-effective operations. -Build and maintain strong relationships with clients, addressing queries or concerns promptly. -Identify and pursue business development opportunities, including tenders, proposals, and new contracts. -Prepare regular reports on staffing, schedules, financial performance, and operational outcomes. Experience / Qualifications -Minimum of 2 years’ proven experience in a managerial or supervisory position, ideally within the cleaning, facilities management, or service industry. -Strong leadership, people management, and problem-solving skills. -Excellent communication and interpersonal abilities, with a professional approach to client relations. -Good knowledge of health and safety and industry compliance standards. -Ability to manage budgets, schedules, and operational priorities effectively. -Highly organised, reliable, and capable of working independently and under pressure.
About the Role: We are seeking a highly motivated and experienced Cleaning and Hygiene Services Manager to oversee daily operations, manage staff, and ensure the highest standards of cleanliness and hygiene across our facilities. This is a hands-on management role where you will lead by example, maintain compliance with health and safety regulations, and deliver outstanding service to clients. Key Responsibilities: • Manage and supervise cleaning teams across multiple sites., • Develop cleaning schedules and quality control checks., • Ensure compliance with hygiene, health, and safety standards., • Handle staffing, training, and performance management., • Manage budgets, supplies, and equipment., • Liaise with clients and stakeholders to ensure service satisfaction. Requirements: • Previous experience in cleaning or facilities management., • Strong leadership and team management skills., • Good knowledge of hygiene and safety regulations., • Excellent organisational and communication abilities., • Ability to work in person, on-site, and manage multiple tasks effectively. What We Offer: • Competitive salary (£33,000 – £40,000 per year)., • 28 days paid annual leave., • Supportive working environment., • Opportunity to make a real impact in maintaining high standards of hygiene.