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Senior IT Service Desk Analyst Full time, Permanent Location – Glasgow with regular travel across other sites Closing date: 19 January Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: You’ll be an integral part of the global Service Desk team, solving IT related issues for colleagues across the UK, North America, Canada and Japan. You’ll get to put your passion for delivering great customer service and high-quality support to good use. Day-to-day, you’ll ensure issues are resolved within agreed SLAs and help to deliver continual Service Improvements across the wider business. The role will also involve providing technical expertise to other IT functions. Some other duties include – • Liaising with and providing technical expertise to other IT functions across the Drax Group, • Being the subject matter expert within the Service Desk for a defined list of systems and technologies, • Working with project teams to prepare for and onboard new and updated services, • Identifying process improvements within the Service Desk areas of responsibility, • Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers Please note, this role covers regular travel across our Scottish hydro sites. Who we’re looking for: You’ll be a strong communicator, keen problem-solver and love to contribute your ideas for improving processes. You’ll also have experience with the below: • Windows operating systems, • Active Directory/ Azure Active Directory / Group Policy, • Microsoft Office/ Microsoft Exchange/ Office 365/ Microsoft Cloud Services, • Mobile Device Management, including Windows and Apple devices, • Installation, configuration, troubleshooting and maintenance of desktop hardware and software Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: · A discretionary bonus depending on company performance · Private Healthcare · SAYE (Sharesave): discretionary scheme from time to time · Personal accident cover · Group personal pension plan where we’ll pay up to 10% · Holiday 25 days plus bank holidays · Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach ___ Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our ___ to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications

Suitableapplicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users across 5 locations within a Windows an

SUMMARY: We're looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK to provide the highest level of client service! The Field Service Engineer will be responsible for visiting customer sites to install, troubleshoot and maintain Cytek instruments and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Installation, troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, military training or experience, • 2-years experience troubleshooting and repairing Life Science equipment and/or integrated systems (software, optics, fluidics, electronics, etc.), • Work experience with the repair or service of electrical or mechanical equipment is highly preferred., • Previous experience in Flow Cytometry Repair is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Professional level English is a must – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

Software Design Engineer About the Role We are looking for a talented Software Design Engineer to join our engineering team and play a key role in the design and development of high-performance industrial and automation software. You will work on complex, real-time systems that interface closely with hardware such as motion controllers, lasers, and machine-vision components. This role is ideal for someone who enjoys solving challenging technical problems, working across software and hardware boundaries, and contributing to robust, scalable system architectures. Key Responsibilities Design, develop, and maintain high-quality software solutions using C# (.NET / .NET Core), with a strong focus on clean, maintainable architecture. Build intuitive user interfaces using WPF, following best practices such as MVVM and other proven design patterns. Develop and support real-time systems running on RTOS, Windows, or Linux platforms. Integrate and control industrial hardware including motion controllers, lasers, and vision systems. Implement reliable communication between systems using industrial Ethernet protocols and OPC UA. Develop automation, data processing, and tooling solutions using Python. Collaborate closely with multidisciplinary teams to deliver robust, production-ready systems. Support continuous improvement through version control, testing, and CI/CD pipelines. Technical Skills & Experience Programming & Frameworks Expert-level experience in C# (.NET / .NET Core). Strong experience with WPF for desktop UI development. Solid understanding of software design patterns (e.g. MVVM, Factory) and clean architecture principles. Good Python skills for automation, scripting, and data handling. Experience developing real-time systems on RTOS, Windows, or Linux. Industrial Control & Communication Experience programming industrial PCs and motion controllers such as Beckhoff, Delta Tau, Aerotech, or Galil. Deep understanding of industrial Ethernet protocols including EtherCAT, PROFINET, and SERCOS. Hands-on experience using OPC UA for system integration and data exchange. Hardware, Lasers & Vision Practical experience controlling industrial lasers (fibre, CO2, excimer) via API or serial/Ethernet interfaces. Experience calibrating and controlling galvo scanners (e.g. ScanLab, Cambridge Technology). Strong machine-vision experience using tools such as Halcon and/or OpenCV. DevOps & Tools Proficient with Git for version control. Experience working with CI/CD pipelines (Azure DevOps, GitLab). Familiarity with data logging and databases, including SQL, NoSQL, and time-series databases such as InfluxDB. What Were Looking For A highly motivated engineer with strong problem-solving skills. Someone who enjoys working on technically demanding, real-world systems. A team player who can communicate effectively across software, hardware, and engineering disciplines. A passion for building reliable, scalable, and well-designed software. If you are excited by the opportunity to work on cutting-edge industrial software and contribute to innovative, real-world engineering solutions, we look forward to hearing from you. TPBN1_UKTJ

Crestron control / switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microso

Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions:This is a 100% onsite role (candidate must work from the Leiston office daily).

A leading consulting firm in the United Kingdom is seeking a Senior Desktop Support Engineer to provide high-quality support to C-suite executives and front-office users. You will handle support issues end-to-end and ensure minimal disruption in high-pressure environments. The ideal candidate will h

Desktop support experience in Microsoft Managed Desktop environments. Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisations computer systems by providing technical assistance and support to end-users. Job Title: Desktop

Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. Desktop support experience in Microsoft Managed Desktop environments. Job Title: Deskto

Desktop support experience in Microsoft Managed Desktop environments. Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisations computer systems by providing technical assistance and support to end-users. Job Title: Desktop