Trabajos desktop support en SouthamptonCrear alertas

About Apprentify At Apprentify, we unlock talent and accelerate digital transformation through next-generation skills programmes. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech professions. Our purpose is clear: to create future-ready talent that drives measurable business impact. We combine expert coaching, real-world learning, and innovative curriculum design to deliver education that transforms careers and organisations. Purpose of the Role We are looking for a passionate and quality-driven Internal Quality Assurer to join Apprentify and play a key role in maintaining our Outstanding standards. Following our Grade 1 achievement in September 2022, we remain firmly committed to delivering exceptional learning experiences that set every apprentice up for success. This role will ensure programmes consistently perform at the highest level. You will work closely with our curriculum and delivery teams to shape, refine, and launch programmes that stand out in the market and meet the evolving needs of our employers. Quality sits at the heart of everything we do. The postholder will lead on key quality assurance activity, including timely sampling, supporting Development Coaches, and ensuring full compliance with Awarding Organisations, mock assessments, and EPAO requirements. Above all, you will help create a learning environment where every apprentice feels supported, confident, and able to thrive. As with all roles at Apprentify, Safer Recruitment checks will be required prior to employment. Key Responsibilities Internal Quality Assurance (IQA) • Conduct timely desktop sampling in Bud Systems, following the company sampling strategy and providing rich developmental feedback., • Conduct apprentice and employer interviews as part of the sampling process., • Complete deep dives and assessment activity across all areas of delivery., • Conduct quality assurance sampling of curriculum e‑learning and learning resources., • Maintain and manage a sampling plan, ensuring all planned samples are completed on time., • Ensure all IQA practice meets Awarding Organisation (AO) and End‑Point Assessment Organisation (EPAO) expectations. Teaching, Learning & Assessment Quality • Conduct timely observations of teaching, learning and assessment in line with the Teaching and Learning Policy., • Deliver robust oral and written feedback to Development Coaches (DCs) to drive improvements in learner outcomes and timely completions., • Conduct Mock End‑Point Assessments for all apprentices., • Conduct EPA‑related activity with apprentices and employers (where relevant) when triggered by DCs Development Coach (DC) & Capability Building • Provide ongoing support, guidance and developmental feedback to Development Coaches., • Deliver, monitor, and evaluate DC/Tutor CPD requirements (remote and face‑to‑face) in line with the Quality Framework., • Conduct DC observations and provide developmental feedback that supports improved operational delivery and learner experience., • Develop DCs to excel in delivery, operational performance, and overall customer experience. Curriculum Consultation & Project Delivery • Actively monitor and support progress against the live Quality Improvement Plan (QIP)., • Contribute to Self‑Assessment processes and Quality Improvement activities., • Attend and lead (where relevant) standardisation meetings, developmental sessions, and team meetings., • Facilitate standardisation and training sessions in line with the Annual Quality & Curriculum Planner., • Ensure Bud Systems is fully utilised to track, manage and monitor learner progress. Essential Skills & Experience • Competence and experience IQA’ing within the following apprenticeship standards: Multi Channel Marketer, Content Creator, Marketing Executive and PR and Communications, • Experience of delivering Apprenticeship Standards and Assessing, • Experience in observations of teaching and learning, • Proven track record of raising standards of delivery, developing staff and leading EQA visits, • Sound knowledge of Ofsted and the Education Inspection Framework Desirable • Experience of using bksb and CognAssist, • Experience of using ePortfolios (Bud Systems ) and Learning Management Systems, • Achieved English, Maths and ICT Functional Skills at Level 2 What High Performance Looks Like in this Role At Apprentify, high performance is about delivering impact, driving innovation, and building a culture of excellence. In this role, high performance means: • Outstanding Delivery: Consistently provides rigorous, timely, and high‑impact quality assurance across all apprenticeship and bootcamp programmes. Ensures sampling, observations, deep dives and curriculum reviews are completed to an outstanding standard, with clear developmental feedback that directly improves teaching, learning, and learner outcomes. Operates with accuracy, pace, and professionalism, reducing risk and ensuring programmes exceed Awarding Organisation and EPAO expectations., • Commercial Awareness: Demonstrates strong understanding of client needs and organisational priorities, identifying opportunities to add value, improve retention, and contribute to revenue growth through bespoke or enhanced solutions. Demonstrates a strong understanding of employer needs, organisational priorities, and the commercial impact of high‑quality delivery. Uses IQA insights to identify opportunities to enhance programme effectiveness, strengthen employer confidence, improve apprentice success rates, and support growth in digital, tech, and sales sectors. Makes decisions that protect Apprentify’s reputation and contribute to sustainable business performance., • Innovation & Improvement: Proactively uses sampling outcomes, data insights, learner/employer feedback and sector trends to recommend and implement improvements. Challenges existing practice where needed, leads on enhancements to curriculum, assessment, and delivery, and contributes to the evolution of Apprentify’s quality frameworks. Drives a culture of continuous improvement that results in measurable gains in learner experience and programme quality., • Collaboration & Influence: Works seamlessly with Development Coaches, Curriculum, Operations and Employer teams to create a cohesive, high‑impact learner journey. Builds trusted and influential relationships, providing clear guidance that uplifts capability and performance. Positively shapes decision‑making through evidence, expertise, and a solutions‑focused approach. Acts as a bridge between teams to ensure consistency, compliance and shared ownership of quality., • Results Orientation: Takes ownership of quality targets, compliance standards, and delivery outcomes. Uses data to monitor progress, identify risks early, and implement corrective actions quickly. Consistently drives improvements in timely completions, quality of delivery, EPA readiness, and learner/employer satisfaction. Ensures all IQA activity contributes directly to Apprentify’s success measures and long‑term quality goals., • Culture Carrier: Role-modelling Apprentify’s values of excellence, impact, innovation, and inclusivity, inspiring colleagues and championing a learner-centred focus. What We Offer At Apprentify, we believe in rewarding our people for the value they bring. Benefits include: • Competitive salary, • 25 days annual leave (plus bank holidays), increasing with length of service., • Private medical insurance., • Birthday Leave + Volunteer Day., • Hybrid working with regular collaboration days in our Wilmslow HQ., • Ongoing professional development and leadership support., • A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success., • Enhanced family leave policies., • Access to mental health and wellbeing support., • Regular company-wide events and team socials.

Lead Mechanical Engineer / Reliability / Maintenance – Power Generation CHP / Power Station £90k - £120k plus 15 % bonus Car Allowance Pension About the Role — Mechanical Focused Version As a Power Generation Engineer, you will act as the mechanical and plant-systems subject matter expert supporting underwriting decisions and client risk reduction strategies. The role centres on evaluating the mechanical integrity, operational reliability, and failure exposure of power generation assets and associated balance-of-plant systems. You will provide technically grounded risk selection input and practical, engineering-driven loss prevention guidance. Main Responsibilities • Provide specialist mechanical engineering support to underwriters on Power Generation accounts, focusing on rotating equipment, thermal systems, and critical plant infrastructure., • Conduct detailed field surveys of operational and construction-stage power facilities, assessing mechanical condition, equipment reliability, maintenance practices, and failure vulnerabilities., • Inspect and evaluate boilers, turbines, generators, transformers, pressure systems, piping networks, cooling systems, and auxiliary mechanical equipment., • Review maintenance regimes, inspection intervals, shutdown practices, and condition monitoring programs to verify effectiveness of mechanical risk controls., • Identify single-point failures, mechanical degradation risks, and system design weaknesses that could lead to property damage or business interruption., • Develop engineering-based loss prevention and reliability improvement recommendations targeting mechanical failure modes and operational stresses., • Present technical findings to plant engineering and maintenance teams, focusing on equipment condition, failure scenarios, and mitigation actions., • Produce technically detailed survey reports using formal risk assessment methods, engineering calculations, and loss estimation tools., • Perform desktop mechanical risk reviews using drawings, P&IDs, maintenance data, inspection reports, and third-party technical documentation., • Translate mechanical risk findings into clear technical guidance for underwriters., • Manage technical survey programs for assigned clients, including service planning, coordination, technical reviews, and engineering stewardship meetings., • Produce Account Summary Reports with emphasis on mechanical reliability exposure and asset condition risk., • Peer review engineering survey reports for technical accuracy and mechanical risk coverage., • Analyze loss events from an engineering failure perspective, identifying root mechanical causes and preventive controls. What We’re Looking For Experience • 10+ years of hands-on industrial experience in power plant mechanical engineering, operations, or maintenance., • Direct experience with heavy rotating equipment and thermal systems such as steam turbines, gas turbines, boilers, heat recovery systems, and large transformers., • Strong practical knowledge of mechanical integrity, inspection, reliability engineering, and failure mechanisms., • Experience across multiple power generation technologies including thermal, combined cycle, nuclear, and renewable facilities., • Involvement in plant construction, commissioning, or major outage projects., • Experience performing mechanical condition assessments and reliability audits., • Prior work with insurers, risk engineering firms, or technical consultancies is beneficial., • Experience working across international sites and engineering cultures. Technical Skills & Qualifications • Degree-qualified Mechanical Engineer (or closely related discipline)., • Strong knowledge of mechanical engineering principles, plant equipment design, and failure modes., • Practical understanding of maintenance strategies, inspection techniques, and condition monitoring methods., • Ability to interpret mechanical drawings, system layouts, and technical specifications., • Strong loss prevention and reliability engineering capability., • Additional languages are an advantage. Key Capabilities • Comfortable working in both office and heavy industrial plant environments., • Able to conduct detailed mechanical inspections involving extended walking, climbing, and working at elevation with PPE., • Strong technical writing and documentation skills with high attention to engineering detail., • Able to clearly explain mechanical risks and failure impacts to both technical and non-technical stakeholders., • Self-directed, analytical, and technically decisive., • Effective team contributor and field survey lead., • Able to deliver technical reports and account reviews on schedule., • Willing and able to travel internationally up to 90 days per year.

Providing 2nd line support across desktop, server, and cloud environments. Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships with their clients. The team is tight-knit

As part of the IT services team, the desktop support analyst provides support for all RCP IT services to all RCP IT service users. As a RCP desktop support analyst you should have a can-do, optimistic attitude and have a strong working knowledge of IT service operation, transition and continual serv

Are you an experienced Desktop Support Engineer looking for your next contract role?. Provide support to VIP users, maintaining the highest level of customer service. Handle calls, emails, Microsoft Teams chats, and monitor support channels for incoming incidents.

A leading IT service provider in the UK is seeking an Entry-Level Desktop Support Engineer. In this role, you will provide IT support and troubleshoot hardware and software issues for end-users.

A leading technology service provider is seeking a Desktop Support Engineer in London to provide 1st to 3rd line technical support across their office.

Desktop Support Engineer / 2nd Line Technical Support Technician. Get notified about new Desktop Support Engineer jobs in. Supporting setting up desktops and troubleshoot, repair and maintain computer equipment (e.

Desktop Support Engineer, West End, London. Risk analysis and DR planning and procedures with regards to the businesses you support. End user software / application support and troubleshooting, including client operating systems, Microsoft Office products, banking applications, Intranet and other 3r

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line s

Line Desktop Support Specialist (£30,000 - £35,000 + excellent benefits). If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal po

Provide Level‑2/3 support and troubleshooting to resolve issues.

A leading IT services provider in Greater London seeks a Desktop Support Technician to deliver on-site assistance. Responsibilities include supporting desktops, troubleshooting issues, and maintaining documentation. The role requires effective communication skills and a flexible schedule for after-h

As a Desktop Support Engineer, you will provide on‑site and remote IT support, ensuring users receive fast, effective resolutions to their technical issues. Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operation

Position: Desktop Support Engineer. Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their London office. Supporting Microsoft Office 2013.

Squarepoint is looking for a Regional Team Lead in its main office locations to support a global community of approximately 2000 users in a Windows environment consisting of both physical and virtual desktops. Minimum 3 years’ experience in supervision or management of technical support teams. Can

The role involves providing 1st and 2nd line user support, troubleshooting incidents, and setting up devices.

Strong Windows desktop support experience and Microsoft stack knowledge. Provide high‑quality 1st/2nd line desktop and end‑user support. Support Windows 10/11 and the Microsoft 365 suite (Outlook, Excel, SharePoint, OneDrive).

In this role, you will provide end‑user desktop support to multiple users running Windows, Exchange and Office 365 environments. Desktop Support Engineer - Microsoft, Azure, O365. Desktop Support Engineer - Microsoft, Azure, O365.

Support remote users with VPN, remote desktop, and connectivity issues. Provide first- and second-level support for desktops, laptops, printers, and mobile devices. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.

A leading IT support company is seeking an experienced IT Support Engineer to provide software and hardware assistance across their London, Bristol, Leeds, and Edinburgh offices. The ideal candidate should have at least 2 years of desktop support experience, strong analytical thinking, and excellent

The Desktop Support Specialist is a standard level support role, with a heavy emphasis on macOS knowledge. The primary job functions of this role are desktop support (hardware and software) and end user assistance (local and remote). Desktop Support or Customer Service roles.

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks.

We have a fantastic new job opportunity for an Onsite IT Support Engineer / 2nd Line Desktop Support Technician to provide face‑to‑face technical support across several dedicated client sites throughout the working week. As an Onsite IT Support Engineer / 2nd Line Desktop Support Technician you

The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Supporting, troubleshooting, and maintaining desktop/laptop systems (PC & Mac), operating systems, Microsoft Office apps, Outlook connectivity, and authorized software. Providin

A leading security solutions provider based in the UK is looking for a Desktop Support Specialist. You will provide desktop support, troubleshooting hardware and software issues, and assist end users both locally and remotely. Ideal candidates will have 3-5 years of experience in desktop support, so

A UK health trust is seeking a Desktop Engineer to provide 2nd line IT support on-site, ensuring efficient IT system support for optimal patient care.

The Desktop Support Specialist is a standard level support role, with a heavy emphasis on macOS knowledge. Desktop Support or Customer Service roles. The primary job functions of this role are desktop support (hardware and software) and end user assistance (local and remote).

A leading investment management firm in Greater London is seeking a Deskside Support Engineer to provide efficient first and second line technical support to end-users across multiple offices. The ideal candidate will have excellent support skills, experience with Microsoft technologies, and a proac

A leading UK building society is seeking a Desktop Support Advisor in South Yorkshire. The role involves providing support for desktops, laptops, and peripherals while ensuring a great colleague experience. Applicants should have experience in IT support and a passion for technology.

In this role, you will provide user support as a Help Desk support engineer, manage incidents, configure devices, and help maintain systems.

We’re looking for a proactive Desktop Support Engineer L1 to manage hardware, software, and IT assets across multiple locations. Ready to make a difference and grow your career? Apply now to join Excis in the United Kingdom and be at the forefront of IT support excellence!. Excis is a global IT su

A leading technology firm in the UK is looking for a mid-senior Desktop Support Engineer to provide high-quality desktop and end-user support.

A global IT support leader is seeking a proactive Desktop Support Engineer L1 to manage hardware, software, and IT assets. The role offers a competitive compensation package and a supportive environment that encourages professional growth. Join us in the United Kingdom and be at the forefront of IT

A leading investment banking firm seeks a highly motivated Desktop Support Engineer to join their dynamic technology team. The role requires strong technical expertise and excellent problem-solving skills while providing first- and second-line technical support in a fast-paced environment.

The onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and d

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist.

Desktop Support Engineer | £40k-£50k | On-Site | London | Professional Services. Experience supporting Microsoft 365 hybrid environments. Experience supporting AV and meeting room technology.

Supporting, troubleshooting, and maintaining desktop/laptop systems (PC & Mac), operating systems, Microsoft Office apps, Outlook connectivity, and authorized software. The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Assistin

To assist the Head of ICT and the ICT Support Supervisor in ensuring that an effective ICT service is provided globally by supporting all users and maintaining a healthy IT system. Set up and test notebooks, desktops and computer peripherals. Supporting and expanding our office network infrastructur

A leading AV solutions provider is seeking an experienced AV Desktop / Helpdesk Support Engineer in the UK. The role involves managing ticket systems, supporting field engineers, and ensuring timely resolution of client issues.

The ideal candidate will have a background in managing technical support teams, possess detailed knowledge of Windows 10/11, Active Directory, and various desktop technologies, and excel in customer service. A leading technology firm is seeking a Regional Team Lead in Greater London to support a glo

Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Manage event support, includ

This office-based role involves providing IT support for end users, focusing on desktops, laptops, and peripherals. The ideal candidate should have experience in IT support and a passion for delivering excellent customer service. A leading global provider of shipping services is seeking an End User

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. Excellent communication skills, with proven ability to support VIPs under pressure. This role involves providing high-quality technical and operational support to traders, executives,

A financial services firm based in Greater London seeks an Infrastructure Support Analyst to provide on-site support for desktop and infrastructure systems. The position requires extensive support experience, knowledge of Windows 11, and proficiency with remote access tools.

A leading recruitment agency is seeking a Desktop Support Engineer for their client in London. This role involves supporting and configuring Windows systems, as well as providing excellent customer service. Ideal candidates should have strong skills in IT helpdesk support and troubleshooting.