Trabajos desktop support en SheffieldCrear alertas

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

\n Job Title: Desktop Support Technician \n Location: South Yorkshire \n Salary: £20.60 per hour (inside IR35) \n Job Type: 3-month contract \n Our client is seeking a skilled and dedicated Desktop Support Technician to provide high-quality desktop support and maintenance services. The successful candidate will be responsible for ensuring that IT support meets or exceeds the standards outlined in Service Level Agreements (SLAs), delivering exceptional customer care to all users of PCs, laptops, tablets, and peripherals. \n Key Responsibilities: \n\n • Provide 2nd line support for desktop/client applications, ensuring the effective resolution of issues.\n, • Support and maintain all PCs, laptops, mobile computing devices, and peripheral devices including printers and scanners.\n, • Perform application triage for technical issues, suggesting alternative solutions as necessary.\n, • Act as an incident manager on a rotational basis for the IT Support Services team.\n, • Diagnose and resolve hardware and software issues within the desktop environment.\n, • Configure and deploy computer and peripheral devices, applying standard images as required.\n, • Patch end-user networked devices back to edge Switches at the port level.\n, • Accurately diagnose application faults with key national applications.\n, • Liaise with third-party suppliers and maintainers such as Dell and HP regarding hardware and software faults.\n, • Assist with the delivery of projects, including clinical system migrations and the implementation of new sites.\n, • Maintain detailed records of work activities on the Service Management system, ensuring accurate logging and reporting of service disruptions.\n, • Contribute to the development and maintenance of user guides and documentation for desktop systems and services.\n, • Support data and information security requirements, ensuring compliance with relevant policies and regulations.\n\n Key Skills and Qualifications: \n\n • Proven experience in desktop support, including 2nd line support for hardware and software.\n, • Strong knowledge of desktop operating systems and applications, particularly in a healthcare or similar environment.\n, • Familiarity with data backup and recovery technologies, network protocols, and server operating systems (Microsoft Server and/or Linux).\n, • Excellent diagnostic skills for identifying and resolving technical issues across various platforms.\n, • Strong communication skills, with the ability to liaise effectively with users, management, and third-party suppliers.\n, • Experience in user acceptance testing (UAT) and the ability to assist users during testing phases.\n, • A proactive approach to problem-solving and the ability to work both independently and as part of a team.\n\n Our client is an equal opportunity employer, committed to fostering an inclusive workplace. All applications will be treated with strict confidentiality. \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: Client is looking for a strong profile with experience in PowerShell and CICD to streamline engineering flows. Location: Sheffield • Maintain and optimize enterprise Citrix Virtual Apps and Desktops (CVAD/DaaS), NetScaler/ADC, and core hypervisor/cloud environments., • Citrix/VDI/Cloud PC administration, including planning, provisioning, migration, and users support., • Support and maintain OpenShift/VMWare based virtual machine workloads, ensuring scalability and resilience., • Proactively monitor end-user experience (DEX), session latency, and logon performance using analytics tools and automated remediation scripts., • Manage image updates, VDA provisioning (MCS/PVS), profile management, and zero-day vulnerability mitigations., • Implement and customize Microsoft Copilot and LLM assisted workflows to automate routine Citrix & VDI operational tasks, ticket triage, and incident resolution., • Build prompt libraries, automated diagnostics, and agentic workflows to streamline system health checks, log analysis, and root-cause investigations., • Identify repetitive operational bottlenecks across Level 2/3 virtualization support and develop self-healing automations via PowerShell, or Python, and Copilot integrations., • Create smart documentation, automated handover summaries, and SOPs using AI productivity tools., • Develop and maintain scripts/tools (e.g., PowerShell, Python) to streamline operations and reduce manual effort, leveraging DevOps practices and tools (Ansible, Jenkins, Git)., • Align operations with ITSM practices, including incident, problem, and change management., • Partner with cross-functional teams (support, project, engineering etc.) to deliver integrated solutions., • Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the HSBC group., • At least 5 – 7 years of experience in the Desktop Virtualization, with solid Citrix XenApp, NetScaler, Azure W365, VMWare administration experience., • Knowledge of technical components of the VMWare/OpenShift Hypervisor, vCenter, Windows Servers 2016/2019, TCP/IP networking, and VPN gateway., • Scripting and automation experiences, with proficiency in the use of PowerShell scripting, Jenkins, and Ansible., • Experience of associated technology areas: AI, Active Directory, Microsoft Intune, , MECM, MS Office, Java, Browsers, Identity and Access Management tooling., • Knowledge and experience of using Agile delivery methods and tools to implement both tactical and strategic changes is a plus., • Interpersonal skills – demonstrate good judgement and a good level of communication. Ability to articulate complex technical issues concisely., • Work independently and under high pressure, including but not limited to meeting tight deadline, work in odd hours and holiday., • Experience working in large-scale multinational companies, experience of working as part of an Agile or Operation team is a plus., • Respectful of different cultures, working with colleagues from across all the globe., • Work proficiency in English speaking and technical writing. Information at a Glance • Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications, • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement, • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer s requirement, • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly, • Define & manage the IT infrastructure as per the requirement of the supported software code, • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring, • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions, • Ensure on boarding application configuration from planning to release stage, • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained, • Timely support internal & external customers escalations on multiple platforms, • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module, • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost, • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems, • Follow escalation matrix/ process as soon a resolution gets complicated or isn t resolved, • Provide knowledge transfer, sharing best practices with the team and motivate, • Resourcing, • Forecast talent requirements as per the current and future business needs, • Hire adequate and right resources for the team, • Train direct reportees to make right recruitment and selection decisions, • Talent Management, • Ensure 100% compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability & effectiveness, • Build an internal talent pool of HiPos and ensure their career progression within the organization, • Promote diversity in leadership positions, • Performance Management, • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports., • Incase of performance issues, take necessary action with zero tolerance for will based performance issues, • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below, • Employee Satisfaction and Engagement, • Lead and drive engagement initiatives for the team, • Track team satisfaction scores and identify initiatives to build engagement within the team, • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team, • Exercise employee recognition and appreciation No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps-Terraform.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. #J-18808-Ljbffr

This range is provided by Adria Solutions Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. C# Senior Software Developer – Exciting Opportunity with a Growing Tech Company Are you an experienced .NET and Azure developer looking for an opportunity to lead exciting projects in Web, Desktop, and Cloud development? Our client, a well-established software development company, is expanding its team and looking for Lead and Senior Software Developers to drive innovation and shape the future of its technology solutions. About the Role: As a Lead/Senior Software Developer, you will play a crucial role in delivering high-quality software solutions while influencing software design, architecture, and development processes. This is an opportunity to work on cutting-edge projects across cloud-based and on-premise systems. Tech Stack You’ll Work With: • C#, .NET Core, ASP.NET Core MVC & Web API, • DevOps, CI/CD, B2B Web APIs Key Responsibilities: • Lead the development of innovative software solutions., • Work with high-level specifications to define and refine requirements., • Shape DevOps and CI/CD processes for cloud-based systems., • Collaborate with teams and stakeholders to deliver robust applications., • Support products through the full lifecycle, including third-line support and customer feedback handling. What’s in it for you? • Competitive salary based on experience., • Flexible working hours & remote working options., • Medical benefits, pension scheme, life insurance & critical illness cover., • A modern, supportive work environment that values learning and collaboration. Location: This role is based in Sheffield, with remote working options available. If you’re looking for a role that combines technical challenge, leadership, and a great company culture, we’d love to hear from you! Apply now and be part of something great! Mid-Senior level Full-time Information Technology Technology, Information and Media and Software Development #J-18808-Ljbffr

SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. We are the makers of

A leading SaaS company in Sheffield is seeking a 1st Line IT Support Engineer to join their award-winning team. This role involves providing exceptional customer support for their vending management software, responding to queries via phone and email, and assisting with software testing. The ideal candidate will have experience in a customer-facing IT role, excellent communication skills, and the ability to problem-solve effectively. Join a supportive and innovative team that values professional growth and offers a competitive salary and benefits package. #J-18808-Ljbffr

• Permanent, • Full Time Want to create industry-leading change and grow your career? We're looking for a dynamic Mobilisation Specialist to join our team! As Mobilisation Specialist you will be responsible for ensuring the accurate identification of products on customer premises which have otherwise been unidentifiable through a desktop process The role involves working to tight deadlines and ensuring a high degree of accuracy. Specific product knowledge of MRO parts, Tools and General Maintenance items and PPE is essential. This role is mobile and will involve travel and nights away from home and some remote work where required. • Completion of planned work within time defined deadlines, • Identification of at least 75 items per day of MRO components, tools and general maintenance items, and PPE, whilst accurately uploading onto Rubix databases with their correct unique identification references, • Cost and code products that require identification, • Support new customer site implementations where required to complete agreed scope of work, • Support any additional project when requested by Head of Mobilisation, • Ability to identify Specific MRO components, Tools and General Maintenance items and PPE, • A professional customer facing manner, acting as a true ambassador, • Ability to work collaboratively in a cross-functional structure, • Ability to manage multiple stakeholders, • Strong process skills and systems knowledge, including attention to detail ensuring completion to timelines in a customer facing environment, • Comfortable working in a business development and operational context, • Well organised and able to act on own initiative, • Good working knowledge of Microsoft packages, Excel, word, etc., • Flexible to travel and frequent overnight stays Rubix is one of Europe's leading industrial distribution businesses, helping customers across industry access the products, specialist knowledge and solutions they need to perform at their best. But our business is ultimately powered by our people. From customer-facing and operational roles through to engineering, supply chain, commercial and leadership careers, there are opportunities to learn, develop and progress across our organisation. We want Rubix to be a place where people can do their best work, develop their careers and feel that their contribution matters. We're committed to creating an inclusive workplace where different experiences, perspectives and ideas are welcomed and valued. Rubix is an Equal Opportunities Employer. JBRP1_UKTJ #J-18808-Ljbffr

Remote Healthcare Professional – Paid Focus Groups & Surveys Are you a physician or healthcare professional seeking flexible, remote opportunities? Join our national and local paid focus groups and surveys to provide valuable feedback on medical products and services—all from the comfort of your home. Key Responsibilities : • Participate in focus groups, clinical studies, and surveys. Earn up to $100 per completed survey., • Provide detailed feedback on medical products and services., • Use and evaluate medical products or services and discuss your experience during scheduled sessions. Qualifications : • Open to medical physicians and healthcare professionals only., • Must have a smartphone with a working camera or a desktop/laptop with a webcam., • Reliable high-speed internet connection required., • Strong interest in medical discussions. Ability to follow detailed instructions. Benefits : • Flexible scheduling for online or, when available, in-person participation., • Fully remote—no commuting required., • No minimum hours; suitable for part-time or full-time availability., • Receive free samples of medical products for your feedback. Ideal for healthcare professionals interested in supplementing their income through remote, flexible work. Note: This role is intended to supplement your income and should not be considered a full-time employment opportunity. Apply today to share your expertise, support healthcare innovation, and enjoy the benefits of remote work! #J-18808-Ljbffr

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. • Execute automated test cases using Tricentis TOSCA., • Perform functional, regression, and integration testing for Windows 11/newer versions on multiple platform like Physical and Virtual Desktop., • Create and maintain test scripts, modules, and reusable components in TOSCA., • Identify, log, and track defects, and coordinate with development teams for resolution., • Support test planning, execution, and reporting activities., • Knowledge in load and performance testing., • Hands-on experience with Tricentis TOSCA (modules, test cases, execution lists)., • Strong experience in testing Windows-based / desktop and core applications., • Good understanding of SDLC, STLC, and defect life cycle., • Experience with defect tracking tools (JIRA / ALM)., • Exposure to Agile/Scrum methodology., • Basic Windows Troubleshooting skills. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. #J-18808-Ljbffr

As a 1st Line Service & Support Engineer at DuoCall MSP, you’ll be the first point of contact for customers, delivering friendly, effective technical support across a range of platforms and environments. Based full time at our Head Office in Rotherham, this role is ideal for someone passionate about customer service, problem‑solving and building strong technical foundations within an MSP environment. We welcome all new candidates, but please no agencies. Thank you. Location: Rotherham, South Yorkshire DuoCall supports many businesses of all sizes across a range of sectors including hospitality, healthcare, retail, manufacturing and everything in between. Our aim is to be pro‑active and form a partnership with our customers to continuously add value in order for them to succeed and focus on their business. • SonicWall firewall, • Ubiquiti Unifi and EdgeMAX switching and routing, • Meraki firewall and wireless, • Windows server (2008-2025) [90%] and Linux (Ubuntu/CentOS) [10%], • Microsoft 365, • Customer support for all 1st line technical issues, • Supporting customers with Microsoft 365, 3rd Party applications as well as other tools, • Continually research, design and implement best practices across internal and managed customer environments, • Configuration and maintenance of internal and customer firewalls, as well as other networked equipment, • Maintenance and support of datacentre and cloud systems for internal and customer usage, • At least 1 – 2 years working for a MSP in a service desk environment, • Knowledge of ticketing systems and CRM, • Microsoft 365, • Networks – Routing, switching and wireless deployment, ideally in a managed services setting, • Stateful firewall configuration and network access control policy, • Site-to-site and point-to-site VPNs, • WAN and LAN technologies (eg PPP, Static, DHCP), • APIs, scripting and automation, • Windows desktop and windows server, • SQL databases, • Azure or other cloud technology, • Virtualization technologies (HyperV and VMware), • SDN technologies (eg Unifi or Meraki), • Physical network technologies – ethernet, fibre, patching, racking etc. Interested in this role? Contact our team! #J-18808-Ljbffr

Contract | Test Triangle | United Kingdom Posted On 07/09/2026 Work Experience 5+ years Communications City Sheffield State/Province Derbyshire S21 Work Location: 3 days Hybrid (Sheffield office) Country: UK Job Description We are seeking a highly talented and motivated Virtual Technology Subject Matter Expert (SME) to join our global Endpoint Operations team responsible for managing over 170,000 user virtual machines and over 4,000 servers across five continents and all time zones. This role combines technical expertise with soft skills to ensure the smooth operation, optimization, and development of our virtualization environments. As part of the team, you will need to collaborate with cross-functional Pods, such as Support, Project and Engineering Team, play a key role in driving innovation and excellence in our virtualization infrastructure. Key Responsibilities Citrix & VDI Operations • Maintain and optimize enterprise Citrix Virtual Apps and Desktops (CVAD/DaaS), NetScaler/ADC, and core hypervisor/cloud environments., • Citrix/VDI/Cloud PC administration, including planning, provisioning, migration, and users support., • Support and maintain OpenShift/VMWare based virtual machine workloads, ensuring scalability and resilience. Proactive Monitoring & End User Experience • Proactively monitor end-user experience (DEX), session latency, and logon performance using analytics tools and automated remediation scripts., • Manage image updates, VDA provisioning (MCS/PVS), profile management, and zero-day vulnerability mitigations. AI-Driven Infrastructure Automation • Implement and customize Microsoft Copilot and LLM assisted workflows to automate routine Citrix & VDI operational tasks, ticket triage, and incident resolution., • Build prompt libraries, automated diagnostics, and agentic workflows to streamline system health checks, log analysis, and root-cause investigations. Process & Efficiency Engineering • Identify repetitive operational bottlenecks across Level 2/3 virtualization support and develop self-healing automations via PowerShell, or Python, and Copilot integrations., • Create smart documentation, automated handover summaries, and SOPs using AI productivity tools. Scripting, ITSM & Cross Functional Delivery • Develop and maintain scripts/tools (e.g., PowerShell, Python) to streamline operations and reduce manual effort, leveraging DevOps practices and tools (Ansible, Jenkins, Git), • Align operations with ITSM practices, including incident, problem, and change management., • Partner with cross-functional teams (support, project, engineering etc.) to deliver integrated solutions., • Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the CLIENT group. Skills / Experience • At least 5 – 7 years of experience in the Desktop Virtualization, with solid Citrix XenApp, NetScaler, Azure W365, VMWare administration experience., • Knowledge of technical components of the VMWare/OpenShift Hypervisor, vCenter, Windows Servers 2016/2019, TCP/IP networking, and VPN gateway., • Scripting and automation experiences, with proficiency in the use of PowerShell scripting, Jenkins, and Ansible., • Knowledge and experience of using Agile delivery methods and tools to implement both tactical and strategic changes is a plus., • Interpersonal skills – demonstrate good judgement and a good level of communication. Ability to articulate complex technical issues concisely., • Work independently and under high pressure, including but not limited to meeting tight deadline, work in odd hours and holiday., • Experience working in large-scale multinational companies, experience of working as part of an Agile or Operation team is a plus., • Respectful of different cultures, working with colleagues from across all the globe., • Work proficiency in English speaking and technical writing #J-18808-Ljbffr

Overview As Principal Software Engineer, you will provide technical leadership for a new Electron- and Chromium-based desktop platform enabling Autodesk web apps. You will define platform architecture, lead core engineering across Electron, Chromium, Windows integration, and automation, and mentor engineers while delivering a secure, maintainable, reusable solution. You’ll work hands-on with design, implementation, debugging, and reviews, shaping the platform to support current and future Autodesk products. This hybrid Sheffield-based role combines architecture ownership with practical delivery and cross-team collaboration. Pay / Benefitscomprehensive benefits packagesalary transparencyhybrid work arrangement (Sheffield) ResponsibilitiesDefine and evolve the Electron desktop platform architecture (process boundaries, native capabilities, security controls, runtime configuration, product integration)Design, prototype, implement, and review complex functionality across Electron, Chromium, Node.js, TypeScript, Windows APIs, and native componentsProvide technical leadership and mentoring to engineers, establish standards, and review complex changesCoordinate with product and platform teams for security, identity, software distribution, telemetry, crash reporting, graphics, and other shared capabilitiesPartner with quality, release engineering to define release gates, runtime upgrades, observability, and production readinessOwn the platforms overall technical architecture and ensure clear reusable vs product-specific boundariesDefine secure communication patterns between hosted apps and desktop functionality (isolation, IPC, native API exposure, navigation, trust)Strategy for Electron/Chromium upgrades, configurations, runtime features, and security updatesMinimize customization to reduce maintenance burden while staying aligned with upstream capabilitiesLead design of Windows capabilities (lifecycle, hardware info, GPU preference, protocol handling, OS integration, deployment)Define stable APIs for Autodesk web apps to consume desktop capabilities without forksCollaborate with P3 to translate platform objectives into designs, plans, and incremental deliverablesProvide guidance to P2 engineer on Electron, Chromium, Node.js, Windows, debugging, and secure designWork with SDET and CI/CD/Release to ensure testability, buildability, reproducibility, diagnosability, and automationDefine build, packaging, signing, release promotion, rollback, and runtime qualification requirementsCollaborate with security specialists on threat modeling and secure best practices for privileged desktop functionalityCoordinate with graphics/Rendering teams on memory, GPU, and runtime interfaces while keeping implementation with owning teamsLead evaluation of new Electron/Chromium releases and Windows platform changesDiagnose difficult issues across Electron, Chromium, Node.js, Windows, lifecycle, memory, security, and hosted appsCreate and review architecture decisions, designs, runbooks, and engineering standardsIdentify architectural risks, debt, reliabilities, and simplification opportunitiesEnsure alignment with future Autodesk products and Forma expectationsHelp establish onboarding for new Autodesk web applications via clear configuration pointsParticipate in hiring to raise technical bar for the team Key requirementsBachelor in Computer Science or related field; equivalent practical experience8+ years of professional software engineering experienceStrong JavaScript/TypeScript and Node.js experienceProven ability to design and deliver complex software systems or platform capabilitiesExperience with Electron and Chromium-based desktop apps or systems-level platformsDeep understanding of application architecture, asynchronous systems, security, and lifecycle managementExperience leading technical design and implementation across multiple engineersAbility to solve ambiguous technical problems from investigation to production deliveryStrong debugging skills across multiple components and layersExperience with automated testing, CI, source control, code review, and modern delivery practicesExperience communicating trade-offs and influencing across teamsDemonstrated mentoring ability to raise engineering quality via technical leadershipmentoringcross-team collaborationclear communicationElectron architecture (main/renderer/preload, IPC, security)Chromium architecture, runtime config, feature flags, toolingC++ or native Node.js modules

Join to apply for the Senior Systems Engineer, User Support role at ARCH EUROPE INSURANCE SERVICES LTD Join to apply for the Senior Systems Engineer, User Support role at ARCH EUROPE INSURANCE SERVICES LTD Get AI-powered advice on this job and more exclusive features. With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Senior Systems Engineer (Team Lead) is responsible for the administration and operation of the firm’s Infrastructure. This role requires an in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. The candidate will be part of the Cloud & Compute Engineering group. Candidate must be a self-starter, and demonstrate experience managing projects to completion. Candidate must be self-motivated, well organized and must have strong communications skills. This position works very closely with the Cloud, Compute and Messaging Engineering Teams and Senior Systems Engineers of IT Operations. Job Functions: • Candidate MUST have strong Power Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services., • Strong Azure Iaas + PaaS and Office 365/Exchange Online experience., • Install and maintain hardware and software on a virtualized Windows network., • Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality., • Lead the security work stream of Active Directory consolidation program; Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. Deliver scripted solutions to assist with discovery and remediation of ad-hoc security gaps., • Follow all set procedures and policies pertaining to the Change Management system., • Develop capacity forecasts for managed environments that are proactive and prevent problems prior to outages., • Manage "crisis situations" to a satisfactory conclusion (even under stress)., • Provide guidance on topics broadly related to information security risk and compliance., • Serves as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems., • Candidate must be able to accommodate schedule flexibility to deal with escalations and occasional changes during non-core business hours. Required Skills • A minimum of 5 years of relevant experience supporting a production environment., • At least 3 to 5 years of relevant practical experience managing/troubleshooting authentication services., • At least 5 plus years of strong Automation Experience.(PowerShell/Scripts/Terraform), • At least 5 years of advanced level Active Directory experience., • Knowledge of AKS, Kerberos, LDAP, Active Directory, DNS, DHCP., • Experience with implementation of backup/restore and disaster and recovery strategies., • Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls., • Strong knowledge of MFA, Enterprise Apps, IaaS and PaaS in MS Azure, • Expert knowledge of Active Directory, GPO's in a Windows Server 2019/2016 environment., • Significant experience with Windows operating systems scripting and troubleshooting., • Experience with user and security administration in the Windows environment., • Extensive experience with maintenance and administration of VMWare virtualized systems., • Knowledge of Microsoft Exchange, HP Proliant Servers, (Inc. iLO) are preferable., • Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies., • Candidate must have a technologist mindset with aptitude to work on complex projects while possessing organization, time management, and multitasking skills., • Candidates should have excellent written and oral communication skills with ability to cross-train team members., • Strong ability to adapt to an extremely dynamic environment comprising of high degree of complexities and priorities. desirable Skills: • Knowledge and experience of LAN/WAN/Firewall/VPN network technologies., • Knowledge and experience of Citrix Virtual Apps and Desktop configuration and support in production environments., • Knowledge and experience of Linux, • Knowledge and experience of Load Balancing technologies including configuration and support of production systems., • Knowledge and experience of AWS, • Knowledge and experience of Cloud based security systems e.g. Tenable Nessus, Solarwinds, Mimecast, Crowdstrike Communication Skills: • Excellent interpersonal and communication skills, including strong listening skills., • Ability to effectively communicate business and technical information to audiences with varying backgrounds., • Ability to communicate with offshore teams and technical development teams., • Good documentation and presentation skills., • Ability to interact with management in a professional manner. Leadership Skills: • Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels., • Effectively use teamwork to contribute to a high-morale/high-performance team culture, leading by example., • Demonstrate the ability to work in an open way, willingness to share knowledge and resources and to educate others within a global team., • Effective team player and collaborator., • Strong skills in prioritization and reprioritization to react to a dynamic environment as Arch continues to evolve., • Results driven; Ability to work independently; Self-starter, • Experience of Team Lead roles Education and Training: • Industry specific training or designation such as MCSA or equivalent, • Technical degree or certifications preferred but not required. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. • Mid-Senior level, • Full-time, • Information Technology, • Insurance Referrals increase your chances of interviewing at ARCH EUROPE INSURANCE SERVICES LTD by 2x Chesterfield, England, United Kingdom 1 week ago Eckington, England, United Kingdom 4 months ago Pontefract, England, United Kingdom 3 weeks ago Sheffield, England, United Kingdom 2 weeks ago Chesterfield, England, United Kingdom 1 week ago Chesterfield, England, United Kingdom 2 weeks ago Chesterfield, England, United Kingdom 2 weeks ago Sheffield, England, United Kingdom 1 week ago Matlock Bath, England, United Kingdom 2 weeks ago Somercotes, England, United Kingdom 1 day ago Doncaster, England, United Kingdom 3 weeks ago Sheffield, England, United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Suppor

Autodesk, Inc. in Sheffield is seeking a Software Development Engineer in Test for a hybrid role. You will craft test automation, build and improve CI/CD pipelines, and support desktop packaging and release validation. The position emphasizes collaboration with software engineers and cross-functional teams. Ideal candidates have strong test automation experience, familiarity with Windows desktop apps, and proficiency in scripting and modern CI/CD tools. #J-18808-Ljbffr

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Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).