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Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Hybrid 3 days on site, 2 days remote No sponsorship available • Design, develop, and maintain complex desktop and cloud applications using modern software engineering practices, including design patterns, SOLID principles, automated testing, and CI/CD., • Leverage AI-assisted development tools such as GitHub Copilot, code-generation tools, and automated testing assistants to improve productivity and code quality., • Collaborate closely with the Team Lead and Product Owner to translate business requirements into scalable and maintainable technical solutions., • Communicate risks, trade-offs, progress, and technical challenges effectively to both technical and non-technical stakeholders., • Continuously evaluate and adopt relevant technologies, frameworks, cloud services, and AI-assisted development tools., • Software Engineer: 3 to 10 years of professional software engineering experience., • Senior Software Engineer: 5 to 15 years of professional software engineering experience., • Experience building and delivering complex, production-grade software applications., • Strong proficiency in C#/.NET., • Experience developing desktop applications and/or cloud-based software solutions., • Bachelor's degree (or higher) in Computer Science, Software Engineering, or a related technical discipline., • Strong understanding of object-oriented design, design patterns, testing methodologies, version control, and code review practices., • Experience working within Agile software development environments., • Experience modernizing legacy software and migrating mature C/C++ codebases to modern technologies while maintaining performance and accuracy., • Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP)., • Hands-on experience building, configuring, or maintaining CI/CD pipelines., • Familiarity with AI-assisted software development tools., • Experience modernizing desktop applications, including UI/UX improvements., • Strong analytical, problem-solving, and communication skills., • Self-motivated, collaborative, and able to take initiative within a team environment. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. #J-18808-Ljbffr

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have newly created opportunities for experienced and enthusiastic Infrastructure Engineers to join our team. These roles offer the opportunity to work on interesting projects across technically challenging environments involving a range of industry leading technology stacks. • Proven experience designing and deploying a range of modern infrastructure solutions across data and cloud preferably within regulated environments (finance, energy, public sector), • Experience working within a project team, with personal responsibility for specific technical deliverables, • Experience providing high quality design documentation (high level design / low level design / as built design / operational manuals) (candidates should be able to evidence their experience across a mix of at least 50% of the following technical skills to be considered), • Windows and/or Linux server environment build and administration, • Experience with enterprise data-centre platforms such as Nutanix, VMware, Pure Storage, HPE Synergy, or similar technologies., • Design and/or implementing of public cloud infrastructure services on Azure and/or AWS, • Active Directory & Entra ID identity services deployment and administration, • Microsoft 365 Intune for endpoint management deployment and administration, • Microsoft 365 productivity services deployment (Exchange Online / SharePoint Online / Teams etc.), • Knowledge of relevant governance standards and frameworks (Azure Well Architected - Framework, NCSC Cyber Essentials, CIS Security Benchmarks etc), • Virtual Desktop solutions (Cloud or on-premise), • Excellent technical problem-solving skills and the ability to think strategically, • Ability to communicate complex technical concepts to non-technical stakeholders as required, • Strong collaboration skills, with the ability to work effectively in cross-functional teams to deliver large or complex multidisciplinary projects Ability to write clear and concise technical documentation as part of project delivery, • Relevant certifications such as Azure Administrator / Architect, AWS Solutions Administrator/Architect, Microsoft Certified Professional, Nutanix Certified Administrator or similar industry recognized accreditations related to the role would be a definite plus At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth., • Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can., • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. #J-18808-Ljbffr

The Maintenance Superintendent has overall responsibility for administration of the Computerized Maintenance Management System (CMMS), and maintenance processes. The role also includes the continuous identification of systemic equipment failures, comprehensive reviews of current maintenance strategies from a Borr procedural perspective and evolving maintenance practices. Reporting to the Technical Manager, the role will be a focal point for all aspects of the CMMS. The position will liaise with technical subject matter experts to define maintenance requirements and supervise periodic auditing to ensure compliance with the Borr Management System (BMS) requirements whilst supporting continuous improvement initiatives. Structure CMMS to optimize maintenance administration by end users: • Equipment hierarchy, • Standard jobs, • Job programs, • Scheduling, • Measurements Basic data governance of CMMS, e.g. naming conventions, equipment class and type, technical characteristics, measurements. Responsible for maintenance documentation and records control, e.g. maintenance checklists, maintenance registers, maintenance forms and templates. Implement and monitor maintenance KPIs. Oversight of supplementary maintenance systems from third parties, e.g. oil sample analysis, inspections. Responsible for maintenance change request processing, and monitoring status of: • Equipment, • Standard jobs, • Standard job scheduling (calendar, criteria, and event based), • Rig operating mode changes (stacked), • Miscellaneous changes (criticality, maintenance strategy, technical coding) Liaison with Subject Matter Experts for technical input on maintenance change requests. Oversite of actions taken/corrective work orders in the CMMS as part of alerts, advisories and bulletins process. Liaise with relevant internal and external parties to ensure the spare parts criticality analyses are completed and fit for purpose. Responsible for desktop auditing of CMMS for compliance with company expectations. Complete Rig CMMS build when required, optimizing CMMS structure to minimize build schedule. Responsible for training company personnel in CMMS, including development of training material (presentations, user manual, video library). Support auditing activities by second and third parties, e.g. client. Responsible for troubleshooting CMMS issues for maintenance, including organizing required support from CMMS vendor and IT. Drive continuous improvement of the CMMS. Liaise directly with CMMS vendor as directed to mitigate issues and determine improvement ultimately for the end-users. Responsible for determination of trends within the CMMS administrative aspect. Analyse equipment failure data and provide mitigations where practicable. Other duties as assigned. Engineering OR vocational qualification in technical area preferred. Member of professional body, or qualification, e.g. Institute of Asset Management (IAM), or Certified Maintenance and Reliability Professional (CMRP) preferred but not essential. Administration and/or End User of CMMS. Experience of maintaining equipment associated with a MODU – desirable but not essential. Working knowledge of equipment and systems on drilling rigs – desirable but not essential. Knowledge of analysis of asset and maintenance data. Knowledge of maintenance management, preferably of drilling rigs. Possess strong personnel and administrative skills. Ability to liaise with drilling rigs’ technical teams and rig management teams. Ability to liaise effectively with external parties (client, OEM, vendors, regulators etc). High levels of self-motivation with the ability to work under pressure and outside of normal working hours. Borr Drilling deliver high quality drilling operations in hydrocarbon basins around the world. We do it safely – and efficiently. Our modern fleet of rigs and capable organization will deliver safe and high-quality drilling operations to our customers. With a strong and experienced organizational culture, combined with a unique capital structure, Borr Drilling is built to make a difference. #J-18808-Ljbffr

• Permanent, • Full Time Want to create industry-leading change and grow your career? We're looking for a dynamic Mobilisation Specialist to join our team! As Mobilisation Specialist you will be responsible for ensuring the accurate identification of products on customer premises which have otherwise been unidentifiable through a desktop process The role involves working to tight deadlines and ensuring a high degree of accuracy. Specific product knowledge of MRO parts, Tools and General Maintenance items and PPE is essential. This role is mobile and will involve travel and nights away from home and some remote work where required. • Completion of planned work within time defined deadlines, • Identification of at least 75 items per day of MRO components, tools and general maintenance items, and PPE, whilst accurately uploading onto Rubix databases with their correct unique identification references, • Cost and code products that require identification, • Support new customer site implementations where required to complete agreed scope of work, • Support any additional project when requested by Head of Mobilisation, • Ability to identify Specific MRO components, Tools and General Maintenance items and PPE, • A professional customer facing manner, acting as a true ambassador, • Ability to work collaboratively in a cross-functional structure, • Ability to manage multiple stakeholders, • Strong process skills and systems knowledge, including attention to detail ensuring completion to timelines in a customer facing environment, • Comfortable working in a business development and operational context, • Well organised and able to act on own initiative, • Good working knowledge of Microsoft packages, Excel, word, etc., • Flexible to travel and frequent overnight stays Rubix is one of Europe's leading industrial distribution businesses, helping customers across industry access the products, specialist knowledge and solutions they need to perform at their best. But our business is ultimately powered by our people. From customer-facing and operational roles through to engineering, supply chain, commercial and leadership careers, there are opportunities to learn, develop and progress across our organisation. We want Rubix to be a place where people can do their best work, develop their careers and feel that their contribution matters. We're committed to creating an inclusive workplace where different experiences, perspectives and ideas are welcomed and valued. Rubix is an Equal Opportunities Employer. JBRP1_UKTJ #J-18808-Ljbffr

At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success. We are seeking a motivated and ambitious Modern Endpoint - EUC Engineer / Junior Consultant to join our growing Cloud and Cyber Practice. This role is ideally suited to someone looking to develop their career in Modern Endpoint Management, End User Computing (EUC) and Modern Workplace Consulting. Working alongside experienced Consultants and Architects, you will contribute to the design, implementation, migration, optimisation and support of secure endpoint management solutions across enterprise customer environments. You will gain hands-on experience across Microsoft Intune, Microsoft Entra ID and Microsoft Defender technologies, supporting Windows, iOS/iPadOS, Android and macOS platforms. As part of customer engagements and managed services activities, you will also gain exposure to device management, application management, Windows Autopilot, application packaging and deployment, endpoint security, Conditional Access, compliance management and modern device lifecycle services. Please note: This role will require flexibility to travel to customer sites when required as part of client engagements, including supporting end-user device deployments and equipment replacement. • Support the implementation, migration and optimisation of Microsoft Modern Endpoint and EUC solutions., • Configure and administer Microsoft Intune across a range of enterprise devices., • Support Mobile Device Management (MDM) and Mobile Application Management (MAM) across corporate-owned and BYOD devices., • Assist with Windows Autopilot deployments, device provisioning, enrolment and lifecycle management., • Support device compliance policies, configuration profiles and application deployments., • Package, test, deploy and troubleshoot applications within customer environments., • Support endpoint security capabilities including Microsoft Defender for Endpoint, security baselines and device compliance controls., • Assist with Microsoft Entra ID, Conditional Access, multifactor authentication and identity-driven access controls., • Support Windows servicing and update activities, including Windows Update for Business and Windows Autopatch., • Participate in customer workshops, discovery sessions, migrations, testing and technical delivery activities., • Troubleshoot device configuration, policy deployment, application management and authentication issues., • Produce implementation guides, test plans, operational runbooks and other technical documentation., • Use PowerShell and automation where appropriate to support endpoint management and operational efficiency., • Work collaboratively with Consultants, Architects and wider delivery teams to deliver successful customer outcomes., • Attend customer sites where required to support end-user device deployments, upgrades and equipment replacement as part of client engagements., • Practical experience within IT support, endpoint management, infrastructure operations or Modern Workplace technologies., • Good understanding of Microsoft 365, Windows 10/11 and enterprise endpoint management concepts., • Some hands-on experience with Microsoft Intune, including areas such as device enrolment, configuration profiles, compliance policies or application deployment., • Understanding of Mobile Device Management (MDM) and Mobile Application Management (MAM)., • Familiarity with Microsoft Entra ID and identity concepts such as multifactor authentication and device registration., • Experience troubleshooting end-user devices, applications or identity-related issues., • An understanding of endpoint security principles and an interest in developing knowledge of Microsoft Defender and Zero Trust., • Strong customer service and communication skills, with the confidence to engage with technical teams, end users and customer stakeholders., • Ability to work collaboratively within project and operational delivery teams., • Good organisational and problem-solving skills with the ability to manage multiple activities., • Experience producing technical documentation, user guides or operational procedures., • A genuine interest in developing your career across Modern Endpoint Management, Modern Workplace and Security technologies., • Willingness to continually learn, develop your technical expertise and work towards relevant Microsoft certifications., • Flexibility to travel to customer sites where required as part of project and deployment activities., • Exposure to Windows Autopilot and modern device provisioning., • Microsoft Defender for Endpoint and endpoint security technologies., • Microsoft Entra ID Conditional Access and identity security capabilities., • Windows Update for Business and Windows Autopatch., • Microsoft Intune Suite capabilities such as Remote Help, Endpoint Privilege Management (EPM), Enterprise App Management (EAM) and Cloud PKI., • Windows Hello for Business, BitLocker and Cloud LAPS., • Android Enterprise or Apple Business Manager., • Microsoft Configuration Manager (SCCM) and co-management., • Windows 365 Cloud PC or Azure Virtual Desktop (AVD)., • PowerShell or Microsoft Graph automation., • Application packaging technologies including Win32 applications and Microsoft 365 Apps., • Experience working within security-conscious, regulated or Critical National Infrastructure environments., • Microsoft certifications such as MD-102, MS-102, SC-900 or AZ-900, or a willingness to work towards relevant certifications. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth., • Flexible Working: Flexible work arrangements to support your work-life balance. We are keen to discuss individual preferences and explore arrangements that work for both you and the business., • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family-friendly benefits, pension scheme, access to private health, wellbeing and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment. If you don't meet every requirement but believe you have relevant transferable skills and experience, we encourage you to apply. We value diversity in #J-18808-Ljbffr

Aberdeen, United Kingdom | Posted on 11/03/2026 We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Role: Service Desk Analyst L1 Is it Permanent / Contract: Perm Is it Onsite/Remote/Hybrid: onsite No. of Positions: 1 Experience and Skills: • Graduate with at least 3 years of experience working in Service Desk personnel in UK., • Good English communication skills with a Versant Score of 70., • Basic knowledge of Incident, Change, and Problem Management. Service Desk Responsibilities : • Take full responsibility for handling Incidents and Service Requests on the Service Desk., • Work closely with the Service Manager., • Help create and share Service Desk reports., • Improve processes by using automation and self-service to reduce repetitive manual work., • Solve technical problems over phone, email, live chat, and self-service in a friendly and professional way., • Handle advanced troubleshooting for difficult issues to reduce the need for higher-level support., • Manage Active Directory tasks like creating accounts, setting group policies, controlling security access, and syncing directories., • Provide advanced support for Microsoft 365 services such as Exchange Online, Teams, SharePoint, and OneDrive., • Troubleshoot network problems including DNS, DHCP, VPN, firewall , and proxy issues., • Use tools like SCCM or Intune for remote desktop and endpoint management., • Monitor and manage IT service tickets, making sure they are categorized, prioritized, and resolved on time., • Create and analyze reports to track service performance and suggest improvements., • Keep the knowledge base updated with guides, FAQs, and technical documents., • Log and sort tickets properly, ensuring all user issues and requests are recorded., • Keep detailed documentation about technical issues, processes and ticket status., • Assign tickets to the right teams based on priority and severity., • Follow up on incidents to meet service deadlines., • Quickly escalating unresolved problems to prevent business interruptions., • Update incident records with all relevant details to help with knowledge sharing., • Use ITSM tools like ServiceNow for managing tickets., • Use BeyondTrust for remote support to help users quickly. Soft Skills: • Excellent customer service skills., • Ability to handle unexpected situations calmly., • Patient and understanding when dealing with users., • Can work well under pressure, be a good team player, organized, and solve problems effectively., • Respectful and professional when interacting with users. Certifications : • Must have ITIL certification. #J-18808-Ljbffr

Development & Technical Manager page is loaded## Development & Technical Managerlocations: Aberdeen, Scotland (C-SAM)time type: Full timeposted on: Posted Yesterdayjob requisition id: R49171## ## Job Description:C-SAM is a UK-based software company specialising in asset management, tracking, maintenance, and operational systems for businesses operating in complex, asset-intensive environments, particularly within offshore, energy, and marine sectors. With over 25 years of industry experience, C-SAM delivers configurable, bespoke software solutions that support the full asset lifecycle, from procurement and deployment through to maintenance, compliance, and financial reporting.C-SAM’s products are trusted by long-standing customers and are designed to adapt to client workflows rather than forcing process change. As the business continues to evolve, C-SAM is investing in the modernisation of its technology platform, including cloud delivery, web-based solutions, improved security, and scalable SaaS offerings, to support future growth and international expansion.Role Title: Development & Technical Manager Location: Fully Remote (UK) with occasional travel to Aberdeen Reporting To: Managing DirectorRole PurposeThe Development & Technical Manager is responsible for providing technical leadership across the company’s software products and leading the transition of existing Windows-based applications to modern web and cloud-based platforms. The role combines hands-on technical oversight, people management, and ownership of cloud infrastructure and security practices.This position plays a critical role in ensuring the business can scale its technology platform securely and efficiently while maintaining continuity for existing customers.Key ResponsibilitiesTechnical Strategy & Modernisation Define and own the technical strategy for modernising legacy Windows applications into web-based and SaaS solutions. Assess existing systems and determine appropriate modernisation approaches, including refactoring, re-platforming, or re-architecture.* Ensure modernisation work is delivered incrementally to minimise business and customer risk.Technical Leadership Provide architectural oversight and technical direction across all development work. Establish and maintain coding standards, architectural patterns, and best practices.* Review and approve technical designs, implementations, and major architectural decisions.Team Leadership & Development Line-manage a small development team, currently consisting of 2 developers, with planned growth to 4 across UK and international locations. Support recruitment, onboarding, mentoring, and performance management of development staff.* Encourage knowledge sharing, documentation, and continuous improvement within the team.Cloud Infrastructure & Security Own and manage cloud infrastructure and environments, primarily within Azure. Ensure effective use of CI/CD pipelines, deployment processes, and environment management. Take responsibility for the company’s security posture, including maintenance of the security scorecard. Ensure best practices for authentication, access control, data protection, and system resilience.AI & Engineering Productivity Promote the responsible use of AI-assisted development tools to improve productivity and code quality. Identify opportunities where AI can support code analysis, refactoring, testing, documentation, and internal tooling.* Ensure AI usage complies with security, data protection, and intellectual property requirements.Delivery & Stakeholder Engagement Work closely with senior leadership and stakeholders to translate business objectives into technical plans. Support project planning, prioritisation, and delivery oversight.* Manage and review work delivered by external vendors or partners where applicable.Required Skills & Experience Proven experience in software development with exposure to legacy desktop technologies such as VB6, WinForms, or .NET. Experience leading or contributing to the modernisation of legacy systems into web or cloud-based platforms. Strong understanding of cloud platforms (Azure preferred; AWS or GCP acceptable). Experience with modern web technologies and frameworks. Solid understanding of API design, integration patterns, and modern authentication standards (OAuth2, OpenID Connect, JWT). Experience with CI/CD pipelines, Git-based workflows, and automated testing practices.* Demonstrated ability to lead, mentor, and manage developers.Desirable Skills & Experience Hands-on experience with VB6 or WinForms development. Experience designing or working with multi-tenant SaaS applications. Exposure to microservices, containerisation (Docker/Kubernetes), or serverless architectures. Experience with data migration or database modernisation.* Familiarity with AI-assisted development tools such as GitHub Copilot or ChatGPT.Personal Attributes Strong analytical and problem-solving skills. Pragmatic approach to technical decision-making, balancing speed, cost, and long-term maintainability. Clear and confident communicator, able to explain technical concepts to non-technical stakeholders. Organised and methodical, with strong documentation skills.* Comfortable working in a remote-first environment with occasional in-person collaboration.Working Arrangements Fully remote role within the UK. Occasional travel to Aberdeen for planning sessions, team meetings, or key business discussions.## ## Business Unit:C-SAM## ## Scheduled Weekly Hours:37.5## ## Number of Openings Available:1## ## Worker Type:Regular# Career Site:## ## More About Jonas Software:Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. #J-18808-Ljbffr

Seeking a Desktop Support Engineer to provide first-class end-user support, assist with network connectivity testing, configure and deploy devices, and manage assets. The role involves supporting global locations and participating in an on-call rota.

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Support Worker job in Aberdeen (AB23). Your support helps others live safer, happier and more independent lives. Give person centred care in residential homes, supported living and the community.

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At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning route as a self-employed Partner. Paid training plus guaranteed support payments during your first month while you get up to speed.

Employability Support –The Employability Service - For support on completing job applications, Scottish Borders residents can access free support from our specialist Employability Team. Providing person-centred practical and emotional support to empower the people we care for, as outlined in indiv

For over 30 years, Newcross Healthcare has supported care professionals to deliver high-quality, compassionate care. We invest in our people and stand by them, because great care starts with feeling supported at work. Residential Support Worker – Children’s Services | Fraserburgh.

Employability Support –The Employability Service - For support on completing job applications, Scottish Borders residents can access free support from our specialist Employability Team. Providing person-centred practical and emotional support to empower the people we care for, as outlined in indiv

Employability Support –The Employability Service - For support on completing job applications, Scottish Borders residents can access free support from our specialist Employability Team. Providing person-centred practical and emotional support to empower the people we care for, as outlined in indiv

We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

If you require to submit additional information to support your application, please upload this under supporting documents. Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support). As proud holders of the UK Arm

Zizzi started in 1999 with a little wine, a big oven, and a dream of doing Italian food, our way.We don't do bland food, people or restaurants.You'll know us for bubbly pizza, fresh pasta, and good times.We can't open the doors to our guests without you.We're looking for a reliable Cleaner who takes

You will own how this system behaves on desktop environments. Your work focuses on reliability, performance, and real-time behavior in production desktop applications. Build and maintain cross-platform desktop applications using Electron.

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to ea

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

Multi-drop experience is preferred but not essential – full onboarding and operational support is provided. What You'll Be Doing ? Delivering parcels to homes and businesses ? Typically 60–80 stops per day ? Newcastle routes typically 70–90 stops per day ? Reduced route volumes while you get u

Real Growth: Join a stable, supportive team that loves to promote from within. We prohibit the use of child labour and forced or compulsory labour, and we are passionate about supporting veterans and ex-emergency service personnel. Whether you are an experienced courier or looking for a fresh oppor

What We Provide – No Deduction From Your Service Payment · Paid training · Fully insured van · Fuel provided · Uniform provided · No van rental, fuel, insurance or uniform costs deducted · Flexible schedules and different start times · Pre-planned delivery routes and ongoing s

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while com

Requirements * Own van or we can support with van rental.

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

Plus with our low milage rounds you have less distance to travel, more fuel support and more money in your pocket!.

Plus with our low milage rounds you have less distance to travel, more fuel support and more money in your pocket!.

As a Lead Driver, you'll not only take pride in your own performance but also earn extra income by mentoring and supporting new drivers through their training journey.

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discount

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year /n - Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living /n - Flexibility within your day - Plan your deliveries around other commitment