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Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Supp

Job Description Commercial & Sales Analyst Location: Wakefield, with Hybrid working Type of contract: Permanent full-time Salary & benefits: From £30,000 to £35,000, depending on experience, plus an annually assessed performance bonus up to 15% of base salary: enhanced pension & paternity policies, life/health/dental insurance. Reporting to: Commercial Manager About Aegis Energy: At Aegis Energy, we are accelerating the decarbonisation of commercial transport in the UK. Our mission is to develop a network of over 50 clean energy hubs, supporting the needs of commercial fleets with low/zero-emission energies, including electric charging, HVO, bio-CNG, and Hydrogen. We focus on meeting the demands of the commercial vehicle sector. Transport accounts for 27% of CO2 emissions in the UK. Commercial vehicles (CVs) produce 38% of this, with heavy and light goods vehicles (HGVs, LGVs) accounting for 20% and 18% respectively. Aegis will play a significant role in the UK’s energy transition by providing essential clean energy infrastructure at purpose-built, public hubs to CV fleets across the UK. About the role: We’re seeking a high-calibre, proactive recent graduate to join our team as a Commercial & Sales Analyst on Aegis Energy’s graduate programme. You will help us build relationships with client fleets and partners, support our sales pipeline and account management activities and contribute to marketing and commercial projects as we scale the business. This is a high-impact, high-energy role for a driven individual passionate about energy, infrastructure, and sustainability. You’ll play a foundational role in developing our sales, marketing and go-to-market functions, reporting to one of our Commercial Managers. Working closely alongside our sales, marketing and commercial teams, you will gain hands-on experience in commercial analysis, B2B sales, customer engagement and go-to-market execution, while learning how a fast-growing clean energy business wins and serves customers. This role is designed to accelerate your career into scale-up growth operations, front-line sales, account management, or partnerships by working alongside colleagues with top-tier backgrounds at BlackRock, McKinsey, and Rothschild. This role is ideal for someone who is AI-proficient, enjoys talking to people, is comfortable with a steep learning curve, and wants broad exposure across sales, marketing, and commercial operations at a fast-growing scale-up in the clean energy and transport sector. Key responsibilities: · A successful applicant will support our sales team with the preparation of high‑quality client materials, including pitch decks, proposals and commercial analysis (e.g. client segmentation, profiling; simple analysis calculations in Excel). · Help manage the sales pipeline by keeping our CRM up to date, logging meetings and actions, and following up with internal stakeholders to keep deals moving. · Assist with customer and driver engagement activities, such as on‑site driver surveys, customer feedback calls, as well as supporting at conferences, trade shows and other industry events. · Work with the Commercial and Marketing teams to coordinate campaigns (email, LinkedIn, events), track basic performance metrics and suggest improvements. · Conduct desktop research on potential customers, partners, competitors and industry trends, and summarise findings into concise briefs for the team. · Support account management by helping prepare account reviews, performance summaries and simple reports for existing customers. · Identify opportunities to improve business processes using digital tools, automation and AI-enabled solutions. · Contribute to the development and implementation of data strategies and internal tools that enhance operational efficiency. · Assist with cross‑functional commercial projects (for example, pricing updates, analysing potential new product/service pilots, or process improvements) as business needs evolve. · As a member of a cohesive ‘one Aegis Energy team’, you will actively support and contribute to other aspects of Aegis Energy’s business as needed, including cross-functional projects that enhance your commercial skills. Required Qualification & previous experience: · An outstanding undergraduate degree from a leading UK or international university, having graduated within the last 36 months. · Comfort speaking to customers and external stakeholders, including at in‑person events, site visits, through customer surveys, via phone and video calls. · Strong structured thinking and problem‑solving skills, with the ability to turn information from different sources into clear, concise outputs (slides, short memos, simple spreadsheets). · Organised and reliable, able to manage multiple tasks and deadlines with close attention to detail. · Genuine interest in sales, relationship management or account management, even if you have not done this before. · A demonstrated ability to work independently and as part of a team, with a proactive and flexible approach to tasks. · A genuine interest in the energy transition and sustainability of the commercial transport sector. · Proficiency in the use of AI tools, and a keen interest in the practical application of cutting-edge technology. · Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Desirable: · Evidence of taking initiative in extra‑curricular activities, part‑time work or projects (e.g. student societies, fundraising, hospitality/retail roles, entrepreneurship). · Experience in any customer‑facing setting (e.g. hospitality, retail, call centre, campus ambassador, event organisation) or B2B environment is a plus. How to Apply: Interested candidates are invited to email and submit their CV. Please include ‘Commercial & Sales Analyst (Graduate Programme) - [Your Name]' in the subject line. We are an equal opportunity employer and welcome applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

A leading technology company in Wakefield is looking for an experienced 2nd Line Technical Analyst to provide high-quality IT support across desktop, server, and network environments.

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

The team are a key support service within the business and they're moving from being a reactive support function to a really proactive rapid response team who have positive relationships with staff across the business and are seen as real enablers of change and enable those staff to excel in their r

A technology services company in Hull is seeking a proactive Desktop Support Engineer to deliver exceptional end-user support. This role involves 1st-2nd line support across desktops and laptops, managing devices through Microsoft Intune, and troubleshooting hardware issues.

A leading financial technology firm in London is seeking a Support Technician for a hybrid role that emphasizes automation in desktop support. Responsibilities include providing on-site and remote support, troubleshooting issues in hardware and software, and collaborating with internal teams.

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35. Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support t

The Desktop Support Specialist is a standard level support role, with a heavy emphasis on macOS knowledge. The Desktop Support Specialist will perform the accountabilities detailed below and other duties as assigned. Desktop Support or Customer Service roles.

Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Support remote users with VPN, remote desktop, and connectivity issues. On-site support may be required.

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

A leading SAP software solutions firm in Greater London seeks a Desktop Support Technician to provide professional IT support and manage the end-user computing environment. This hybrid role involves supporting desktop systems and assisting with IT projects, ensuring a seamless user experience while

Candidates should have extensive experience in desktop management and provide exceptional customer service. Responsibilities include delivering 2nd Line Support and collaborating with both internal teams and vendors to manage technology solutions.

A global IT consultancy seeks a VIP Premium Desktop IT Support professional to assist senior executives in a large financial organization. Strong communication and desktop support skills are essential. The role involves incident resolution, customer coaching, and maintaining effective relationships

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHIN

A global technology company based in Scotland is seeking a Desktop Support Analyst. This role involves diagnosing and resolving desktop and laptop incidents, ongoing hardware and software support, and providing customer service.

Lead and support a team of four Desktop Support Engineers, ensuring high levels of service delivery. Desktop Support or End User Computing (EUC) role. Work closely with other IT teams to optimize support services and infrastructure.

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field.

A global software solutions provider is seeking a Desktop Support Technician to join their Camden (UK) team. In this hybrid role, you will respond to IT support requests, manage user accounts, and troubleshoot desktop systems both for PC and Mac. The ideal candidate will possess a Bachelor's degree

Image and install software on Windows, and Apple laptops/desktops including iMac (installations, moves, additions, and changes) and Remote support. Coordinate with external vendors for dispatch support. Ability and willingness to work extended hours or a modified schedule to support planned activiti

If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst,

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. Provide L1/L2 desktop and application support to traders and other front‑office users. Support and maintain trading turrets, dealer boards, and voice systems.

A global Consultancy in Greater London is seeking a skilled Desktop Support Engineer to provide comprehensive support within a Microsoft environment.

Desktop Support Engineer, West End, London. End user software / application support and troubleshooting, including client operating systems, Microsoft Office products, banking applications, Intranet and other 3rd party software. Desktop and laptop hardware refresh program.

A market-leading financial services firm in Central London is seeking a Support Engineer (Desktop Support Engineer) to provide 1st and 2nd line support services.

Line Desktop Support Specialist (£30,000 - £35,000 + excellent benefits). If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal po

Desktop Support Engineer / 2nd Line Technical Support Technician. Get notified about new Desktop Support Engineer jobs in. Supporting setting up desktops and troubleshoot, repair and maintain computer equipment (e.

Provide on-site and remote desktop support in a Windows environment. Participate in rotational on-call support. Provide 1st through to 3rd line support.

Our client is a top-tier, globally recognised investment organisation with a reputation for excellence, innovation, and speed of execution and they are currently seeking an ambitious Desktop Support Engineer to join their London HQ. Solid understanding of desktop support best practice, hardware, and

A leading IT service provider in the UK is seeking an Entry-Level Desktop Support Engineer. In this role, you will provide IT support and troubleshoot hardware and software issues for end-users.

The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Supporting, troubleshooting, and maintaining desktop/laptop systems (PC & Mac), operating systems, Microsoft Office apps, Outlook connectivity, and authorized software. Assistin

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Desktop Support Engineer – 1st an

A private education organization in the UK is seeking a dedicated Desktop Support Engineer to provide remote support across multiple sites. The ideal candidate will have expertise in Microsoft technologies, basic networking skills, and experience delivering 2nd Line Deskside Support.

I'm looking for a Lead Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.

A leading technology consulting firm in Greater London is looking for a qualified Desktop Support Engineer to manage end-user device incidents and requests.

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Providing fault analysis to customer’s various cor

A prominent market data services company headquartered in New York is seeking an IT Support Analyst to provide first and second-line support for end-user computing and core workplace technology. This role involves managing desktop support, ensuring timely resolution of incidents, and maintaining IT

A leading IT services provider in Greater London seeks a Desktop Support Technician to deliver on-site assistance. Responsibilities include supporting desktops, troubleshooting issues, and maintaining documentation. The role requires effective communication skills and a flexible schedule for after-h

Predominantly the IT support provide support to the users by the groups IT support hotline, ITSM ticketing system (Service NOW) and group mailbox, dealing with desktop software, hardware & mobile working issues. Desktop support with customer service background. This role requires the individual to p

This role involves providing IT support and exceptional customer service in a fast-paced environment.

In this full-time, indefinite contract role, you will support desktop technology needs and act as an escalation point for junior team members. A prestigious university in Greater London is seeking a Senior Desktop Engineer to provide first-class user experience for staff and students.

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist.

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. Deliver end-user support for traders, executives, and VIP

Senior Desktop Support Technician. You’ll work at the frontline of technology support, ensuring issues are resolved efficiently, systems are kept running smoothly, and colleagues feel confident and supported in their digital tools. Supporting colleagues by taking calls outside your own designated

A technology-driven trading firm based in London is seeking a Senior Desktop Support Engineer to provide top-tier technical support to front-office traders and business users. The ideal candidate will have over 5 years of experience in desktop support, knowledge of Windows OS, and proficiency in Act

Wates Group have a great opportunity for an experienced Senior Mobile Desktop Support Engineer to join our IT team supporting the Wates business units at our London Office in Drummond Street, London. Reporting into the Site Systems Manager, you will be required to provide support to the manager of t

A global financial institution in London seeks a Desktop Support Team Leader to oversee a technical support team, ensuring high-quality, proactive service for front-office staff.

Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks.