Are you a business? Hire Customer Service candidates in United Kingdom
IMMEDIATE START!! FULL TIME - Customer Service/Sales Assistant - Greater London Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect! About us and what we do: At Core Marketing, we're expanding our dynamic team that's all about innovation and growth. Our results driven dedication to increase customer base on behalf of international/national brands, has earned us a spot in the industry! - This role involves showcasing some of the most prominent brands and effectively promoting their exceptional products/services. You'll engage in business-to-business, campaigns, and residential settings to drive awareness and bring on board quality customers for our clients. - We are looking for enthusiastic new team members who can help us grow. - Are you honest, hard working and motivated to succeed? These are some of the main qualities we look for as we do provide full product training and sales coaching, therefore sales experience is not required. What Core Marketing offers: - Customer service & 1 on 1 mentoring - Ongoing professional development and the opportunity to take on more responsibility and progress. - Weekly pay + performance bonuses. - The chance to experience various national and international travel opportunities with all expenses taken care of! - Exciting work space. If you’re looking for a fresh start and the chance to develop your personal skills then APPLY NOW and capitalise on this opportunity! Join us to shape our brand's success!
IMMEDIATE START / NO EXPERIENCE REQUIRED NDM Solutions Ltd is currently expanding its team of brand ambassadors in Slough, and we are actively seeking enthusiastic and self-driven individuals. Why join us? Career Progression Pathways: - Clear pathways for career progression within the company, providing opportunities for promotion based on performance and achievements. - Mentorship programs to guide and support your professional development. International Travel Opportunities: - Performance-based incentives, including the possibility of international travel for top-performing sales assistants. - Participation in conferences, seminars, or industry events on a global scale to enhance networking and professional growth. Recognition and Rewards: - Recognition programs to acknowledge and celebrate individual and team achievements. - Regular performance reviews and feedback sessions to foster continuous improvement.
The job duties and responsibilities includes: · develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within customer services departments; · discusses customer responses with other managers with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users. Distributing duties to the rest of the team and checking on progress, including Checking of jobs, filing etc. Assigning new customers to Customer Service Representatives Reviewing of customer complaints and working with the Quality team to outline preventative action and ensure rolled out, identifying trends and action plans for reduction. Support for the rest of the team Attend production meetings, Management meetings, customer specific meetings Support Site Lead via reporting and day to day site activities Working closely with all other departments to ensure smooth and efficient running of the site Present at site audits where required As a Customer Service manager, the skills required are: · Ability to understand processes of dry-cleaning business quickly and effectively and strong competencies in dry cleaning business. · Excellent understanding of customer service management procedures in the relevant industry. · Proficient knowledge of inventory and inventory controls. · Outstanding communication skills, both written and verbal. · Outstanding leadership, organizational, multitasking, and problem-solving skills. · Available to work extended hours. · Proficiency with customer service management and policies · Excellent problem-solving skills and leadership qualities · Ability to deliver effective feedback, both written and verbal · Strong and disciplined leadership. To be able to demonstrate execution of rapid change-management programmes with high levels of people “complication and challenge.
Hey Khadija! I've got you covered. Here's a job posting for a Customer Services position at R&A Are you a people person with excellent communication skills? R&A Professional Services Limited is seeking a friendly and customer-focused individual to join our team as a Customer Services Representative. 🔍 Responsibilities: - Provide exceptional customer service via phone, email, and chat - Assist customers with inquiries, orders, and issue resolution - Maintain accurate customer records and update databases - Collaborate with internal teams to ensure customer satisfaction - Identify opportunities for process improvement ✨ Requirements: - Previous experience in customer service or a related field - Strong interpersonal and communication skills - Ability to multi-task and work in a fast-paced environment - Proficient in using customer service software and CRM systems - Positive attitude and a passion for helping others 💼 Benefits: - Competitive salary - Comprehensive training and development opportunities - Friendly and supportive work environment - Opportunities for career growth and advancement If you're a motivated individual who loves working with people, we'd love to hear from you!
This is more than just a job; it's an opportunity to play a pivotal role in a bustling upscale London hotel. What's in it for you? A chance to be part of a vibrant team, a rewarding environment, and the perfect platform to showcase and enhance your skills in hospitality management. If you're ready to elevate your career in a fun, fast-paced environment, Sanderson Hotel is your next stop. Apply today and be a part of our story!
This is more than just a job; it's an opportunity to play a pivotal role in a bustling upscale London hotel. What's in it for you? A chance to be part of a vibrant team, a rewarding environment, and the perfect platform to showcase and enhance your skills in hospitality management. If you're ready to elevate your career in a fun, fast-paced environment, Mondrian Shoreditch is your next stop. Apply today and be a part of our story!
Primarily, our business activities are acting as newsagents. We sell newspapers, magazines and comics as well as stock confectionery and tobacco products. Also sell a variety of products such as: stationery, stamps and greetings cards, toys and gifts; it is more like a versatile retail business involves checking of newspaper/magazine deliveries from wholesalers. Organising home delivery routes and delivery teams. Running a newsagent is a people and community-orientated business. We hold stocks of different items by identifying the different types of potential customers living and working in the catchment area where we locate. We are near the train station that has a high concentration of offices and other workplaces.
We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.
Has to use Amadeus or Galalio, pegasus System, Sun Express System, and all low cost airlines Answer the calls, give price to customers, get paiment, book ticketing, English and Turkish language.To work when we need cover personels. once a week or when we need.9am till 5.30
Looking for Sales Agents for a debt campaign. Must have previous experience in Debt Management Plans, IVA & Trust Deeds. Excellent financial package and bonus. Based in Dalmarnock. Immediate interviews available
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
We are an Independent Garage looking for a Service Advisor who has previous Motor Trade experience, who enjoys the role but without franchise pressures, to look after our customers and work closely with the team. You will be the main contact for the customer from booking an appointment, greeting the customer on arrival, being responsible for keeping the customer informed of progress of work, to completion and handing back of the vehicle. Successful applicants will have at least 1 years' experience working as a service advisor and with Dealer Management systems.
We are one of the UK's leading windows and door manufacturing and installation companies, we are looking for highly motivated people to join our teams of door to door and telephone appointment generators, team members required for most areas of Norfolk and Lincolnshire, Excellent remuneration packages for the right candidates, full and part time positions available,
IMMEDIATE START. Party Host/ess on a Super Yacht (working on a superyacht cruising in Mallorca and Ibiza, and working from home when in the UK). I have copied below some of my job duties and I need an assistant to help me with some of them. The company I work for manages 2 superyachts in Palma De Mallorca, Spain. Cruising Mallorca and Ibiza. I need a lively, bubbly, party Host/ess to help me. You need to be a happy, positive, fun going individual that is free to travel, loves traveling and believes in a work hard, play hard ethos. We do a lot of work for charities as well so you have to be someone who likes giving back. The remuneration package is very good when you consider the basic salary with fully expensed accommodation in Mallorca included and part of the tips which are usually very good, especially with the American charter guests (see Below deck), who represented 60% of our charter guests for the 2022 season. When in the UK you would be working from home 5 days a week undertaking admin duties, unless you are attending charity events. EXPERIENCE NOT REQUIRED.AS YOU WILL BE TRAINED ON THE JOB. You need to be keen and willing to learn and be trained
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.
Key Responsibilities Ensure that meeting venues are appropriately prepared and suitable. Conduct client surveys via phone and video as appropriate. Book appointments in the most economical manner possible. Ensure clients are sent pre-attendance materials as required. Complete survey forms accurately and correctly. Process sales receipts as necessary. Answer client questions as necessary. Enter appropriate information in database system as required. Maintain your work calendar current with appropriate client details at all times. Submit daily reports to management as required. Person Specifications Must be capable of self-management and self-motivation Negotiation and persuasion skills are an advantage in this role Demonstrated ability to deliver work to international standards
Dublcheck Cleaning are excited to announce that due to rapid growth we are recruiting for a Telesales Executive agent for our head office based in Chester. This is an ideal opportunity for someone to join an expanding business and become an integral part of the company. Who you are: Have previous telesales/telemarketing experience (will consider any industry background) Are motivated and target driven! Excellent communications skills Confident telephone manner and able to build rapport over the phone. Competent in MS word, Excel, and Outlook Love working as part of a team. Fantastic customer services skills A great attitude! What you will be doing: Outbound calling (all leads provided) Introduction and discovery call Identifying potential opportunities for commercial cleaning contracts Arranging appointments for the sales team Follow up calls. Send marketing literature via email where necessary. Developing customer relationships Maintaining lead database & customer records Working as part of a small team in a collaborative environment Benefits ** 1 Free Onsite Parking 2 Seasonal employee incentives 3 Flexible working hours 4 Good location with great transport links 5 Company social nights out 6 Small team with a friendly working environment Hours of Work 16/20 per week Location: Minerva Court Minerva Avenue Chester, Wales CH1 4QL Job Type: Part-time Salary: £11.50 per hour Expected hours: 16 per week. Benefits: Casual dress Company events Company pension Flexitime Free parking On-site parking Transport links. Schedule: Day shift Monday to Friday No weekends Supplemental pay types: Commission pay. Application question(s): Do you have at least 1 years’ worth of prior telesales experience? Do you have prior experience with outbound calling Top of Form