Guest service jobs in United Kingdom

ONE75 - West End Lane (West Hampstead) Exciting opportunity alert! Our brand new bar specialised in craft cocktails, is looking for a skilled and passionate waiter/waitress to join our team. The ideal candidate will have a genuine love for working with people, a positive attitude, and a commitment to providing outstanding customer service. Whether you are greeting guests, taking orders, or serving drinks, your role will be pivotal in ensuring every guest leaves with a smile.

Waiter/Waitress – House of Percy At the House of Percy, our Waiters and Waitresses are the heart of our exceptional guest experience. In this role, you’ll: **• Deliver Outstanding Service: Provide attentive, friendly, and personalized service, ensuring every guest feels valued and cared **for.** ** • Show Menu Expertise: Guide guests through our menu, offering recommendations and answering questions to enhance their dining experience. • Maintain a Polished Atmosphere: Keep the dining area tidy and organized, embodying the elegance and charm of the House of Percy. • Collaborate with the Team: Work closely with colleagues to ensure smooth service and contribute to a supportive and positive workplace. We’re looking for enthusiastic, professional individuals who thrive in a fast-paced environment and take pride in creating memorable moments for our guests. Join us and be part of something extraordinary!

Hi, We are looking for a passionate Sous Chef to join our team. The Garrison is a seasonal British restaurant in the heart of Bermondsey. With a focus on local produce, our perfect candidate will have experience in a Michelin environment, comfortable with guests and a huge passion for food & service. Execution is key, you will have experience in delivery the highest quality experience for our guests, consistently and able to communicate and coach those around you.

Waitress Position at Gea Chelsea Gea Chelsea, a vibrant Greek restaurant in the heart of Chelsea, is seeking a friendly and dedicated waitress to join our team. Key Responsibilities: • Provide outstanding customer service, ensuring guests enjoy a memorable dining experience. • Take accurate orders, offer menu recommendations, and serve food and beverages promptly. • Maintain a clean and organized workspace, adhering to health and safety standards. • Assist in setting up and closing down the restaurant as needed. • Collaborate with the team to create a warm and welcoming atmosphere. Requirements: • Previous experience in a similar role is preferred but not essential. • A passion for hospitality and excellent communication skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Flexibility to work evenings, weekends, and holidays. • Familiarity with Greek cuisine and culture is a plus but not required. What We Offer: • Competitive pay and tips. • A supportive and friendly team environment. • Opportunities to learn and grow within the role. If you’re enthusiastic, reliable, and love creating memorable dining experiences, we’d love to hear from you! To apply, please contact us!

Caffe concerto is urgently looking for bartender/barista to join in our traditional restaurants in central London. When you train to be in Caffe concerto you don’t just learn the job, you unlock your confidence and gain real-word skills. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, you will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of work with us: • 50% staff discounts in all our venues even on your days off • flexible weekly time table • annual holidays of 28 days • learning and development opportunities • free meals during working hours Requirements : •Positive attitude and experience is required •Have working knowledge of beer, wine and liquor and common drink recipes. •Must have the stamina to work full time and flexible shifts •Be able to communicate and understand the English language(s) with our customers

Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage

Please note you must be at least 18 years old to be considered for this role as it involves the sale of alcohol. As bar staff at the sindercombe social, you are the personality behind the beer pumps and the expert on the drink's menu. You'll inject your personality every moment you’re with our guests so that they love to come back time and time again. Join us at castle pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What's in it for me? • flexible shifts - to fit around the other important things in life. • love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at miller & carter or family roast at toby carvery, we’ve got you covered. • hastee pay – no more waiting for payday, you can access your earned pay when you need it. • never a dull moment - fun, laughs and lifelong friends! • team socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free emplo

We’re looking for a an assistant manager to join the team at The Boilermaker. The Boilermaker is an independent neighbourhood cocktail pub. We are all about cold beer, classic cocktails and good wine. As a manager, you’ll provide a welcoming and friendly atmosphere for our guests. As a manager you will lead the team, run shift and help with running the day to day venue with admin tasks such as rota, stock control etc. This role is full time and must be available on weekends.

As a bartender at The Winters of the World, you’ll be an integral part of our team, responsible for delivering exceptional service and creating memorable experiences for our guests. From mixing cocktails to managing the bar area efficiently, you’ll play a key role in maintaining our high standards of hospitality. Responsibilities: Greet and engage with customers in a friendly and professional manner. Prepare and serve a variety of beverages, including cocktails, spirits, wines, and beers, according to established recipes and standards. Maintain cleanliness and organisation of the bar area, including stocking supplies and cleaning equipment. Handle Card, App and Direct transactions accurately through our EPOS system. Monitor and manage inventory levels, placing orders as needed to ensure adequate stock. Collaborate with other staff members to ensure smooth operations and excellent customer service Adhere to all health and safety regulations and alcohol service guidelines. Requirements: Proven experience as a bartender in a fast-paced environment. Excellent communication and interpersonal skills. Strong knowledge of drink recipes and mixing techniques. Ability to work efficiently under pressure and in a team environment. Organisational skills and attention to detail. Must be over 18 years of age. Valid permit to work in the UK If you’re a talented bartender who thrives in a dynamic atmosphere and is passionate about delivering exceptional service, we want to hear from you. Apply now to join our team

We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. The start date for this position is 6/01/2025 This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests You’re passionate about delivering fantastic and engaging service to all our guests · You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty This is a full time position, start date 6/01/2025 If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

Step into London’s ultimate winter celebration as part of the Winters of the World! We are looking for fun personable and dynamic Floor Staff to join our team for a unique festive event that brings the magic of global winter traditions to life. You will be working in a lively, fast-paced environment as we celebrate Christmas with a global twist, offering guests an immersive experience of iconic winter destinations. Serving a curated selection of premium drinks, partnering with renowned international beverage brands to deliver an unforgettable festive atmosphere. Be apart of an exciting event featuring live music from top London DJs, vibrant Alpine Apres Ski bands, and mesmerising entertainers, all set within a stunning, festive-themed enclosure. Skills and experience: Previous experience in a restaurant or hospitality setting preferred Familiarity with food safety regulations and proper food handling techniques Ability to work in a fast-paced environment while maintaining attention to detail Strong communication skills and ability to interact with customers in a friendly manner Friendly, outgoing individuals who can thrive in a high-energy, festive environment. Ability to work well under pressure and as part of a team. Knowledge of culinary terms, ingredients, and food preparation techniques is a plus. Responsibilities: - Greet and welcome customers in a friendly and professional manner - Take customer orders and serve drinks promptly and accurately - Maintain cleanliness and organization of the venue - Monitor alcohol consumption and ensure responsible service - Upsell additional food and beverage items to increase sales - Provide excellent guest service and address customer inquiries or concerns. If you’re ready to be part of London’s ultimate winter party, apply now to join the Winters of the World team and help us deliver an unforgettable festive experience!

restaurant manager (Part-Time & Full-Time) We are thrilled to announce that we are seeking full-time Restautant manager to join our lovely and welcoming team! Ideal candidates will have previous experience in a fast-paced restaurant or bar, with a passion for delivering excellent customer service. Knowledge of cocktails and brunch beverages is a plus, as we offer a vibrant weekend brunch menu. At our establishment, we are all about GOOD-MOOD-FOOD and exceptional service. We take great pride in the quality of our offerings, from our in-house creations to the finest local ingredients. As a member of our front-of-house team, you will play a key role in ensuring that every guest has a memorable dining experience, whether you're serving up perfectly crafted cocktails or delivering plates with a smile. We believe that the atmosphere in our restaurant is just as important as the food, and we treat our team like family. We want you to enjoy every shift, even during the busiest hours, with a vibrant and supportive environment that makes work feel fun. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of a team that values good vibes and great service, we’d love to hear from you!

About Us: Louche Soho is a vibrant, stylish bar in the heart of Soho, known for its exceptional cocktails, live music, and lively atmosphere. We are currently in search of a motivated and dependable Food Runner to become a member of our team. The Food Runner is essential in facilitating the seamless and effective delivery of food from the kitchen to our customers. The ideal candidate will possess a strong attention to detail, exceptional communication skills, and a dedication to delivering outstanding customer service. If you have a passion for delivering excellent service and love being part of a fast-paced, energetic environment, we want to hear from you! Key Responsibilities: - Deliver food orders from the kitchen to guests' tables in a timely and accurate manner. - Ensure food is presented to guests in an appealing and professional manner, adhering to restaurant standards. - Communicate with waiters and kitchen staff to ensure accurate order fulfillment and timing. - Maintain food safety and hygiene standards, ensuring food is delivered fresh and at the correct temperature. - Coordinate with the kitchen team and front-of-house staff to facilitate a seamless dining experience. - Work with speed and attention to detail during busy periods - Assist in setting up and closing down the venue, ensuring everything runs smoothly - Be a team player, always willing to lend a hand when needed What We’re Looking For: - Experience in hospitality or customer service is preferred, but not essential - A friendly, outgoing personality and great communication skills - Ability to work in a fast-paced environment and remain calm under pressure - Strong team spirit with a "can-do" attitude - Willingness to work evenings, weekends, and late nights - A passion for delivering exceptional customer service What We Offer: - Competitive pay - Opportunities for progression within the company - Training and development to help you grow in your role - A fun, vibrant work environment in one of Soho’s best venues - Staff discounts and perks If you’re passionate about hospitality and looking for a new challenge, apply today and join our Louche Soho family!

Waiter/Waitress (Christmas TEMP) Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Barista & Bartenders (Part-Time ) We are thrilled to announce that we are seeking both part-time Barista and BARTENDERS to join our lovely and welcoming team! Ideal candidates will have previous experience in a fast-paced restaurant or bar, with a passion for delivering excellent customer service. Knowledge of cocktails and brunch beverages is a plus, as we offer a vibrant weekend brunch menu. At our establishment, we are all about GOOD-MOOD-FOOD and exceptional service. We take great pride in the quality of our offerings, from our in-house creations to the finest local ingredients. As a member of our front-of-house team, you will play a key role in ensuring that every guest has a memorable dining experience, whether you're serving up perfectly crafted cocktails or delivering plates with a smile. We believe that the atmosphere in our restaurant is just as important as the food, and we treat our team like family. We want you to enjoy every shift, even during the busiest hours, with a vibrant and supportive environment that makes work feel fun. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of a team that values good vibes and great service, we’d love to hear from you!

We're looking for an enthusiastic and creative Bartender to craft exceptional drinks and deliver an unforgettable experience to our guests at The Counter Soho ! Responsibilities: Create and serve a variety of beverages, including classic cocktails and unique creations. Provide excellent customer service, ensuring a welcoming atmosphere. Maintain a clean and organized bar area. Monitor inventory and restock supplies as needed. Adhere to all safety and sanitation guidelines. Requirements: at least 2 years of previous bartending experience Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Benefits: Hospitality Rewards WPA medical cash health plan Free lunch Competitive salary and performance-based incentives. Opportunities for career advancement and professional development. Comprehensive benefits package, including health insurance and retirement plans. Employee discounts and perks across portfolio companies Supportive and collaborative work environment.

Join the team at the newly refurbished Native Kings Wardrobe apartments at St. Paul's. We are looking for a character with experience in leading teams, understanding characters and proficient at delivering great service. As the Supervisor, you will lead a team of staff and ensure we deliver the best guest service in the area, we maximise our profits, and we manage the day from the start. - Experience in Hotels will be highly valued. - Excellent command of the English language. - Team management skills. - Able to work in fast paced environments.

Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.

Be Part of the Vision: Join the Team at New Restaurant an Authentic Italian Dining Experience in Belsize Park! Imagine being part of something unique from the very beginning. Isn’t just another restaurant opening it’s a vision rooted in Italian tradition, excellence, and warmth, soon to make its mark in the heart of Belsize Park. We are creating more than just a dining experience; we’re building a family of dedicated professionals passionate about great food and exceptional service. For those joining us now, the journey doesn't stop here; future growth awaits as we expand, bringing exciting opportunities for professional development and leadership roles in upcoming openings. We value commitment, authenticity, and the unique talents each team member brings to the table. If you’re ready to step into a role where you’re valued and inspired, join us on this journey and help make the restaurant an unforgettable destination in London’s vibrant culinary scene. Available Positions: Floor Manager/Floor Supervisor Responsibilities: Lead service operations, supervise and inspire the team, and ensure an exceptional dining experience for each guest. Requirements: Previous experience in Italian cuisine and floor service is a must. Medium-level English proficiency. Strong leadership skills and a customer-focused attitude. Hours: ~45 hours per week. Compensation: £16 per hour plus tips. Waiters Responsibilities: Provide outstanding service, deliver Italian food knowledge with passion, and make guests feel at home. Requirements: Some knowledge of Italian cuisine. Medium-level English proficiency. Friendly and professional demeanor with a commitment to service. Hours: ~40/45 hours per week. Compensation: £15 per hour plus tips. Runners Responsibilities: Support the floor team, assist with food and drink deliveries, and ensure the flow of service. Requirements: No prior experience necessary.

Here at PRS Recruitment we are looking for Reservation Agents for the festive period to work with one of our clients who are a collection of London’s most luxurious restaurants. As Reservations Agent, you will be part of the Reservations Team for the restaurants and will be based at our Clients head office. The role: · 5 days over 7, must be flexible with working weekends. · Shifts are 9-6pm, 10-7pm and 11-8pm. · The role will start from 11th November and run until the end of the year. You must be fully available throughout this period (Closed on Christmas day). · £15 per hour (this includes holiday pay with in the pay rate) Duties: · Receive incoming reservation requests from customers and record their details, including name, contact information, party size, date, and time of reservation, special requests. (e.g., dietary preferences, celebrations), and any other relevant information.) · Provide excellent customer service by being courteous, friendly, and attentive to customers' needs and preferences. Answer any queries customers may have regarding the restaurant, its offerings, and reservation policies. · Use the restaurant's reservation management system effectively to input and manage reservations, update the status of reservations, and ensure accurate seating arrangements for different party sizes. · Coordinate with restaurant hosts, servers, and management to ensure the seamless flow of reservations and to meet guests' needs efficiently during peak hours. · Enforce and adhere to the restaurant's reservation policies, such as cancellation policies, deposit requirements for large groups, and any other relevant rules.

We’re looking for a an assistant manager to join the team at The Boilermaker. The Boilermaker is an independent neighbourhood cocktail pub. We are all about cold beer, classic cocktails and good wine. As a manager, you’ll provide a welcoming and friendly atmosphere for our guests. As a manager you will lead the team, run shift and help with running the day to day venue with admin tasks such as rota, stock control etc. This role is full time and must be available on weekends.

Searcys Champagne Bar Battersea Power Station Job Type: Full Time Salary: up to £14.50 Hourly As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 38 days annual leave (dependant on job role) - Access to everyday discounts and communication portal - Employee assistance programme - Enrolment into Searcys Champagne School - Meals provided on shift when working within one of our venue. - Your birthday off to celebrate in style - A day off to volunteer / give back to the charity of your choice Job Description We are looking for an experienced and dedicated Waiter / Waitress to assist the restaurant managers in the day to day running of the Business. As a Searcys waiter you will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink.

We’re looking for a full time bartender to join the team at The Boilermaker. The Boilermaker is an independent neighbourhood cocktail bar. We are all about cold beer, classic cocktails and wine. As a member of the bar team, you provide a welcoming and friendly atmosphere for our guests. Must be available on weekends (Friday & Saturday)