Guest service manager jobs in United Kingdom

The Sushi Co is a vibrant sushi restaurant in Ealing, dedicated to delivering high-quality sushi and exceptional customer service. We’re looking for enthusiastic and friendly Front of House (FOH) staff to join our team! Responsibilities: Greet and welcome customers with a positive attitude Take orders accurately and provide menu recommendations Serve food and drinks efficiently Ensure tables are clean and well-presented Handle payments and operate the till Provide excellent customer service and ensure guests have a great experience Assist with takeaway and delivery orders Requirements: Previous FOH or hospitality experience is a plus, but not essential Strong communication and customer service skills Ability to work well in a team and under pressure A friendly, professional, and proactive approach Flexible availability, including evenings and weekends What We Offer: Competitive pay + tips Flexible working hours (full-time and part-time available) A supportive and fun work environment Staff meals and discounts free gym access

We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time

Restaurant Floor Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualiCed staf members and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exempliCes all of the following: Objectives of this role  Oversee restaurant operations and ensure a smooth Jow  Maintain a positive restaurant culture  Create work schedules that align with the restaurant’s needs  Ensure proper compliance with restaurant hygiene regulations  Train new employees to help them meet the restaurant’s expectations  Interact with diners and build positive rapport with diferent types of people Responsibilities  Manage and keep up smooth restaurant operations  Supervise both kitchen staf and wait staf, providing necessary feedback  Write daily budget reports on both revenue and costs  Communicate with diners and mitigate potential conJicts  Organize and take stock of restaurant supplies  Maintain weekly and monthly payroll for staf  Enforcing safety protocols  Recruiting, training and supervising staf. Agreeing and managing budgets.  Creating staNng rotas.  Planning menus.  Ensuring compliance with licensing, hygiene and health and safety legislation.  Promoting and marketing the business.  Handling customer enquiries and complaints.  Taking reservations.  Greeting and advising customers.  Preparing and presenting staNng/sales reports.  Keeping statistical and Cnancial records.  Assessing and improving proCtability.  Liaising with customers, employees, suppliers, licensing authorities and sales representatives.  Making improvements to the running of the business and developing the restaurant. Skills and quali9cations  Proven work experience in a restaurant setting  Demonstrated customer service skills  Understanding of Cnancial management  Strong knowledge of restaurant management software  Ability to memorize and explain the restaurant’s menu  Willingness to work Jexible hours Preferred quali9cations  Clear verbal communication skills  Organization skills  Ability to stand and walk for long periods of time  Clear attention to detail  Problem-solving skills Knowledge of current food and beverage trends Minimum Quali9cations (Education, Experience, Skills)  High school diploma, GED certiCcate, or demonstration of suNcient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certiCcation or college degree preferred.  Previous restaurant experience required.  Previous management experience required.  Willingness to work mornings, evenings and weekends as required.  Excellent guest service to treat patrons like family.  Strong communication skills to train and motivate employees.  Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary ofered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5- hour working week Bene9ts:  Competitive salary  Pension contributions  Accommodation ofers  Internal progression and career development opportunities Collaborative and inclusive work environment  Sociable social working environment REPORTING  The Restaurant Manager will report to the Director

Imad’s Syrian Kitchen is based in the bustling heart of Soho in Kingly Court, Carnaby Street, and we are looking for an experienced Restaurant manager to join our team! We are an award winning, busy restaurant that has just moved into a brand new space that will allow us to grow. We are looking for someone that loves restaurants and hospitality. They want to share that passion with our guests and team members to make Imad’s an amazing place to come and work. Our perfect candidate would be someone who has experience in busy restaurants but still has the desire to learn new skills, is coachable and leads by example coming from a professional background. You will oversee all aspects of service all the while being an active part and uphold our standard of appearance and conduct. We are offering fair pay, staff meals, healthy work / life balance and a great working environment. All applicants must have a valid visa/ be eligible to work in the UK.

Restaurant Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exemplifies all of the following: Objectives of this role • Oversee restaurant operations and ensure a smooth flow • Maintain a positive restaurant culture • Create work schedules that align with the restaurant’s needs • Ensure proper compliance with restaurant hygiene regulations • Train new employees to help them meet the restaurant’s expectations • Interact with diners and build positive rapport with different types of people Responsibilities • Manage and keep up smooth restaurant operations • Supervise both kitchen staff and wait staff, providing necessary feedback • Write daily budget reports on both revenue and costs • Communicate with diners and mitigate potential conflicts • Organize and take stock of restaurant supplies • Maintain weekly and monthly payroll for staff • Enforcing safety protocols • Recruiting, training and supervising staff. • Agreeing and managing budgets. • Creating staffing rotas. • Planning menus. • Ensuring compliance with licensing, hygiene and health and safety legislation. • Promoting and marketing the business. • Handling customer enquiries and complaints. • Taking reservations. • Greeting and advising customers. • Preparing and presenting staffing/sales reports. • Keeping statistical and financial records. • Assessing and improving profitability. • Liaising with customers, employees, suppliers, licensing authorities and sales representatives. • Making improvements to the running of the business and developing the restaurant. Skills and qualifications • Proven work experience in a restaurant setting • Demonstrated customer service skills • Understanding of financial management • Strong knowledge of restaurant management software • Ability to memorize and explain the restaurant’s menu • Willingness to work flexible hours Preferred qualifications • Clear verbal communication skills • Organization skills • Ability to stand and walk for long periods of time • Clear attention to detail • Problem-solving skills • Knowledge of current food and beverage trends Minimum Qualifications (Education, Experience, Skills) • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred. • Previous restaurant experience required. • Previous management experience required. • Willingness to work mornings, evenings and weekends as required. • Excellent guest service to treat patrons like family. • Strong communication skills to train and motivate employees. • Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary offered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5-hour working week Benefits: • Competitive salary • Pension contributions • Accommodation offer • Internal progression and career development opportunities • Collaborative and inclusive work environment • Sociable social working environment REPORTING • The Restaurant Manager will report to the Directors SOC writing Manage and keep up smooth restaurant operations;supervise both kitchen staff and wait staff, providing necessary feedback; Write daily budget reports on both revenue and costs; Communicate with diners and mitigate potential conflicts; Organize and take stock of restaurant supplies; Maintain weekly and monthly payroll for staff; Enforcing safety protocols; Recruiting,training and supervising staff; Agreeing and managing budgets; Creating staffing rotas; Planning menus;Ensuring compliance with licensing, hygiene and health and safety legislation; Promoting and marketing the business; Handling customer enquiries and complaints; Taking reservations; Greeting and advising customers;Keeping statistical and financial records; Assessing and improving profitability; Liaising with customers, employees, suppliers, licensing authorities and sales representatives; Making improvements to the running of the business and developing the restaurant.

We are seeking an experienced Front of House Manager to oversee the operations of a busy restaurant. The ideal candidate must possess exceptional customer service skills, the ability to lead a team effectively, and a strong attention to detail. Prioritising tasks, maintaining high service standards, and demonstrating sound food knowledge are essential qualities for success in this role. Key Responsibilities: • Deliver exceptional customer service to ensure consistent guest satisfaction. • Create and maintain an operating environment that supports high service standards. • Ensure compliance with government regulations and local authority requirements for restaurant operations. • Maintain awareness of and compliance with safe working practices, including identifying and mitigating specific workplace hazards. • Supervise and provide direction to team members during service times. • Oversee the scheduling and organisation of staff shifts. • Monitor and manage all aspects of service to ensure smooth and efficient operations. • Adhere to company policies and procedures regarding cash handling, equipment, and property. Skills and Qualifications: • A vibrant and engaging personality with excellent interpersonal skills. • Strong leadership abilities and the capacity to motivate and guide a team. • A hands-on management style, leading by example and actively supporting the team. • At least 1 year of experience in a supervisory or management role within the hospitality industry. Comprehensive knowledge of food service operations and customer service best practices.

Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.

We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties - Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities. - Ensure compliance with food safety regulations and health standards to maintain a safe dining environment. - Oversee food production processes, ensuring high-quality culinary standards are met consistently. - Develop and implement training programs for staff to enhance their skills in hospitality and customer service. - Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage. - Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles. - Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills - Proven leadership abilities with experience in managing restaurant teams effectively. - Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike. - A solid understanding of hospitality principles and customer service excellence. - Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £35,000-£37,000 per year (plus service charge and bonus)

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

We are a family run independent restaurant based in Windsor. We’re looking for someone to start as soon as possible We're looking for someone that is hard working, experienced and loves what they do. Excellent communication skills and a heart for customer service. A good team player, with the ability to encourage, motivate and train staff, as well as showing initiative. We have high standards which need to be maintained at all times. At least 2 years restaurant management experience is essential, together with bar experience Summary As a Restaurant Floor Manager, you will oversee daily operations and ensure a seamless dining experience for our guests. Reporting to the General Manager, you will utilize your supervisory and team management skills to lead staff effectively while maintaining high standards of hospitality and food safety. Your strong communication and customer service abilities will be essential in resolving issues and enhancing guest satisfaction. With your culinary experience and knowledge of restaurant management, you will contribute to a vibrant and efficient atmosphere that drives success in our establishment. Responsibilities •Oversee daily restaurant operations, ensuring high standards of service and food safety. •Manage and train staff, fostering a positive team environment while enhancing customer service skills. •Communicate effectively with kitchen and service teams to ensure smooth operations. •Handle customer inquiries and complaints, ensuring satisfaction and loyalty. •Maintain inventory and assist in food preparation when necessary, ensuring quality and efficiency.

This role has split shifts 5 days week: 40hrs/week Assist the Manager in planning and implementing strategies to attract new customers and satisfy existing ones. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Supervise kitchen and wait staff and provide assistance, as needed. Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms). Gather guests’ feedback and recommend improvements to the menus. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Monitor compliance with safety and hygiene regulations. Report to the Restaurant Manager.

: visa sponsorship available for right candidate We are seeking an experienced and dynamic Restaurant Manager for Indian street food Restaurant. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that our guests receive exceptional service. As a Manager, you will be responsible for managing staff, maintaining high standards of food safety and quality, and creating a welcoming atmosphere for patrons. Duties • Supervise and manage staff, providing guidance and support to ensure efficient operations. • Oversee the preparation and presentation of food and beverages, ensuring adherence to culinary standards. • Maintain inventory levels of drinks and supplies, placing orders as necessary to ensure availability. • Ensure compliance with health and safety regulations, particularly in relation to food safety practices. • Train new staff members in beverage /cocktail techniques, customer service skills, and operations. • Develop and implement promotional strategies to enhance the offerings and attract customers. • Handle customer complaints or concerns with professionalism, aiming for resolution that enhances guest satisfaction. • Collaborate with kitchen team to ensure seamless service during busy periods. Requirements • Proven experience in a supervisory or management role within the hospitality industry. • Strong knowledge of culinary practices, food preparation, and food safety regulations. • Exceptional leadership skills with the ability to motivate and manage a diverse team effectively. • Excellent communication skills, both verbal and written, with a focus on customer service excellence. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous experience in Hotel restaurant is advantageous but not essential. • A passion for hospitality and creating memorable experiences for guests is essential. If you are enthusiastic about leading a team in a vibrant environment while ensuring high standards of service and quality, we encourage you to apply for this exciting opportunity as a Restaurant Manager.

Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position:** Kitchen Manager** We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. ** Key Responsibilities:** Train and lead kitchen team. Ensure stock levels maintained managing cost of goods Inventory management by ordering correct stock Control costs, including food and labour, to maximise profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Manage daily operations in the kitchen Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. ** Benefits**: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary. Job Types: Full-time, Permanent Pay: £30,000.00 Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday from 08:00am to 4:00pm Weekend availability Work Location: In person

pride ourselves on delivering exceptional dining experiences, outstanding customer service, and a welcoming atmosphere for both our guests and team members.

Situated on Granary Square, The Lighterman is a dynamic venue with three floors, including a riverside bar and multiple outside spaces. As a contemporary pub and dining room, we are dedicated to serving modern and timeless pub classics, accompanied by warm service. We're excited to welcome enthusiastic and dedicated Floor Manager to our team! If you thrive in a lively environment, have a passion for great service, and enjoy making every guest feel special, we'd love to hear from you! We believe in supporting and rewarding our team members.Here's what you'll enjoy: - Group dining discounts across our venues - Team incentives and trips to celebrate successes - Staff meals & refreshments to keep you energised - Staff referral programme - Early access to earned wages via Wagestream Every day is exciting as a waiter/waitress. Here's what you'll do: - Know the ins and outs of our food and drinks offerings, ensuring you can recommend the perfect dishes and drinks for any guest requests. - Oversee service, guiding the team to ensure everything runs smoothly - you will be responsible for a whole floor not just a section!! - Organise the team, assigning staff to their respective areas with clear roles and expectations. - Operate the POS system for orders, payments and tabs, making sure everything is processed correctly. Our ideal candidate is someone who: - Has excellent communication skills. - Inspires the team to always be their best, from service standards to product knowledge and hygiene. - Is open the taking on additional tasks and responsibilities as required. - Keeps a close eye on the maintenance of the venue and equipment. Join our amazing team! Step into a fun and dynamic Floor Manager role where every day is an opportunity to shine. Join our amazing team!

Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for an Assistant Restaurant Manager to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: - Competitive salaries - Global career progression with opportunities for high performers to experience new openings—Europe, USA, Middle East, and many more to come! - Opportunity to expand your skills with the support of experience management - Internal training and succession plans for rapid promotion. - Education rewards - Access Perkbox and enjoy a range of discounts and offers across well-known brands. - 24/7 confidential support helpline - Superb bonus schemes - Refer a friend bonuses - Staff meals (2 x per day) - Shoes & uniforms are provided, or Management annual tailored suit allowance (role specific) - Flexible working scheme & 28 days of holiday per year - Staff & family member dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as an Assistant Restaurant Manager? As our Assistant Restaurant Manager, you will recognise that Amazónico's world-class service is due to the exceptional quality of our staff. We carefully pick our workers to ensure they have the necessary abilities and attention to detail to match our brand's expectations and objectives. Your responsibilities at Amazónico will require you to be responsible, truthful, work effectively in a team, demonstrate initiative, and remain adaptable. You will be adequately compensated for your abilities and experience. We continue to attract the best because of our excellent benefits and possibilities for professional and personal development. It would be essential to have previous experience in a high volume environment. Previous experience in high-volume luxury hospitality background would be preferable. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as an Assistant Restaurant Manager!

General Manager – High-End Gastro Pub, Chelsea Are you ready to lead an established and fast-growing fine-dining pub in the heart of Chelsea? We are seeking a passionate and experienced General Manager to take charge of a premium gastropub, known for its exceptional food, curated wine lists, and unrivaled customer experience. About Us Our gastropub has become a cornerstone for Chelsea’s affluent residents and American tourists alike. We pride ourselves on delivering memorable dining experiences, hosting exclusive events such as weddings and birthday celebrations, and creating a welcoming environment for our loyal guests. The Role As General Manager, you will: Be hands-on and customer-focused, leading the team by example in a smaller, intimate setting. Collaborate closely with the owners to refine and grow the business. Build and maintain a stable, high-performing team, emphasizing longevity in the role. Ensure smooth operations during our busiest periods, from Thursday to Sunday, while delivering exceptional service to our clientele. The Ideal Candidate Previous experience in a similar environment, such as high-end gastro pubs or independent fine-dining restaurants. A natural leader who thrives on the floor, ensuring every customer leaves delighted. Commitment to developing a long-term, stable career with us. A strong understanding of premium dining and exceptional guest service. What We Offer Competitive package: £50,000 base salary + £10,000 service charge + £10,000 performance bonus. A 48-hour workweek with flexibility to take some weekends off. The opportunity to grow and make a significant impact in a well-loved, high-profile venue. Start Date We’re looking for someone to join us ASAP. If you’re a motivated and dedicated hospitality professional eager to shape the future of a prestigious gastropub, we’d love to hear from you. Apply today and lead Chelsea’s best dining experience!

- To provide assistance and support to our Hotel General Manager with the day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered - determines financial, sta#ing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our colleagues through effective performance - management, and to assist with the daily admin according to company policy and procedures. - To deputise for the General Manager as required

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK

As Kitchen Lead at the Island Queen , you will have passion for driving your Chefs and Kitchen Team to success. With a team to be proud of, you’ll serve food that keeps our guests wanting more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS KITCHEN LEAD YOU’LL… Have confidence in managing a kitchen team. Train and inspire your team to deliver food to be proud of. Be driven to smash your targets with your team. Manage food ordering, food preparation and stock control. Maintain health and hygiene regulations. Work within a branded menu.

Location: North London About Us: We are a small hotel with 10-12 rooms, offering cozy and comfortable accommodations. While we do not provide catering services, we strive to deliver an exceptional guest experience. As new entrants to the hospitality industry, we are seeking an experienced professional to guide us and ensure the efficient and successful operation of our hotel. What We’re Looking For: We are looking for a highly skilled and experienced hotel manager or consultant who is passionate about hospitality and has a proven track record in managing small hotels, guesthouses, or similar properties. The ideal candidate will also have expertise in Airbnb, Booking.com, direct bookings, channel management, and overall operational efficiency. Key Responsibilities: Oversee daily operations of the hotel and ensure smooth functionality. Manage online listings on platforms such as Airbnb, Booking.com, and other OTAs (Online Travel Agencies). Optimise channel management tools to coordinate bookings from multiple platforms and prevent double bookings. Develop strategies to increase direct bookings and reduce dependency on OTAs. Handle guest inquiries, reviews, and feedback professionally. Implement and maintain housekeeping and maintenance schedules. Develop competitive pricing strategies, promotions, and revenue management initiatives. Qualifications and Experience: Proven experience in hotel management or similar roles, ideally in small or boutique hotels. Strong understanding of Airbnb, Booking.com, and other online booking platforms. Hands-on experience with channel managers and property management systems (PMS). Expertise in guest relations and customer service excellence.

We’re Roxie, a casual steakhouse in Wimbledon known for our delicious food, relaxed atmosphere and welcoming team. We’re looking for a dedicated and experienced Restaurant Manager to join our team. This is a rare opportunity as we don’t hire for this position often! About the Role: Our operating hours are designed to give you balance. We’re closed every Monday, open Tuesday to Saturday for evening service only, and on Sundays, we’re open all day from 12. This position is 32-35 hours per week, making it ideal for those who value a healthy work-life balance while still being part of a vibrant and busy hospitality environment. As Restaurant Manager, you’ll oversee daily operations, motivate and lead a positive team, and ensure every guest leaves with a memorable dining experience. What We’re Looking For: Experience as a restaurant manager or in a similar leadership role. Someone who’s positive, engaging, and passionate about hospitality. A natural leader who can inspire their team and uphold our standards of service. If you’re ready to take the next step in your career and want to be part of an exciting and supportive environment, we’d love to hear from you.

sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.

Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required

Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. · have great attention to details. · have great communications skills. · have excellent command of English, both verbal and written. · be extremely knowledgeable in regards to the company services, standards & products. · flexible on working hrs and duties. · have a great eye for details and will maintain guests’ record up to date at all time. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Wait Staff Team Member and Supervisor – Remoli Brent Cross Join our team at Remoli Brent Cross, an exciting new restaurant bringing fresh, high-quality  Italian food to our guests. We are looking for a dynamic and motivated Wait Staff Team Member who can thrive in a fast-paced environment while delivering exceptional customer service. Key Responsibilities: • Engage with customers at the counter, confidently driving sales through product knowledge  and excellent service. • Coordinate food and drink orders with the kitchen team at the pass to ensure smooth and  efficient service. • Prepare takeaway bags with care, ensuring accuracy and presentation meet our high  standards. • Assist customers ordering from the self-service kiosks, providing guidance and enhancing  their experience. • Maintain cleanliness and organization in the front-of-house area, ensuring a welcoming  atmosphere. What We’re Looking For: • A friendly and proactive attitude with a passion for hospitality. • Strong communication skills and the ability to work well in a team. • Experience in a similar role is a plus, but not essential – we value enthusiasm and a  willingness to learn! • Ability to multitask and stay calm under pressure in a busy environment. • Flexible availability, including weekends and peak hours. What We Offer: • A vibrant and supportive team environment. • Competitive salary and staff benefits. • Growth opportunities within the company. • Training and development to enhance your skills. If you’re excited to be part of a brand-new restaurant and want to grow with us, apply today!

Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: - Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. - Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. - Maintain the highest standards of hygiene, presentation, and professionalism. - Liaise with the kitchen and catering teams to ensure seamless service. - Manage inventory of dining essentials and coordinate with vendors when necessary. - Ensure adherence to corporate dining etiquette and service protocols. - Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. - Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: - Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. - Strong knowledge of food and beverage service, including wine pairing and table etiquette. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. - Impeccable grooming and presentation. - Strong organizational and leadership skills. - Active, quick learner with a positive attitude and team-oriented mindset. - Flexibility with shifts (no weekends required). Compensation & Benefits: - £17 per hour - Healthy and supportive work environment - Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.

We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.

Responsibilities • Assist in the leading and managing the bar team, fostering a collaborative and positive work environment. • Help oversee the daily operations of the bar, ensuring efficient service and adherence to health and safety regulations. • Develop and implement innovative drink menus that complement our culinary offerings. • Maintain inventory control, including ordering supplies, managing stock levels, and minimising waste. • Train and mentor staff in bartending techniques, customer service skills, and product knowledge. • Collaborate with kitchen staff to ensure seamless service during busy periods. • Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction at all times

We are a growing, dynamic company dedicated to providing exceptional cleaning and housekeeping services to our clients across London. We pride ourselves on delivering the highest standards of cleanliness and professionalism, and we are looking for talented, motivated individuals to join our team. If you are passionate about creating clean, welcoming spaces and are eager to grow with a forward-thinking company, we want to hear from you! We are seeking high-quality Cleaners/Housekeepers to join our team on a flexible, zero-hours contract basis. This role is ideal for individuals who thrive in a dynamic environment, enjoy working independently, and take pride in delivering impeccable cleaning services. Key Responsibilities: - Perform thorough cleaning of Airbnb properties, including bedrooms, bathrooms, kitchens, and living areas. - Ensure all properties are cleaned to the highest standards, ready for guest check-ins. - Replenish amenities such as toiletries, linens, and cleaning supplies. - Conduct inspections to ensure requirements in checklists are met. - Report any maintenance issues or damages to the property manager. - Adhere to health and safety guidelines at all times. - Be available for last-minute bookings and flexible with working hours, including weekends and holidays. - Travel to various locations across London and surrounding areas as required. Requirements: - Proven experience as a cleaner/housekeeper, preferably in short-term rental properties or hospitality. - Exceptional attention to detail and a commitment to delivering high-quality work. - Strong time management skills and the ability to work efficiently under minimal supervision. - Reliable, punctual, and professional demeanour. - Flexibility to work varying hours and travel to different locations. - Excellent communication skills and the ability to follow instructions. - A positive attitude and willingness to grow with the company. What We Offer: - Competitive pay with opportunities for performance-based bonuses. - Flexible working hours to suit your schedule. - Opportunities for career growth as the company expands. - A supportive and inclusive work environment.

MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 12 months we are looking to recruit staff ready for the continuation of growth into 2025. The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. THE ROLE Tue - Sat 4:30pm - 1:30am, this role is for someone who can handle the fast-paced environment of hospitality at its rawest. Service defines the bar's position in the market so is essential to the role. A simple grasp on most classic cocktails and the ability to follow a recipe is a must. This role is a floor first role in that you will be the face of the venue whilst being that final check point for the quality of beverage. THE CANDIDATE You will love all things hospitality and take a genuine pride in the service we provide to our guests. You will be driven and treat both service and the cleanliness of your department as a reflection of yourself. You will be full of personality and be a face people return to see. AREA FOR ASPIRATION For the right candidate a General Manager role will quickly follow.

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

Receptionist - Brigadiers Salary - up to £15 ph Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Responsible for welcoming and greeting all guests Building your own DND network and keep contact with regular guests Excellent customer service skills in person and over the phone Positive attitude and aim to provide communication skills Setting up events & executing them Organizing trainings for your team Capable of doing interviews and appraisals Contribute your part to the management team Final responsibility of all bookings, reservations, complaints

Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. Maintain the highest standards of hygiene, presentation, and professionalism. Liaise with the kitchen and catering teams to ensure seamless service. Manage inventory of dining essentials and coordinate with vendors when necessary. Ensure adherence to corporate dining etiquette and service protocols. Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. Strong knowledge of food and beverage service, including wine pairing and table etiquette. Excellent communication and interpersonal skills. Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. Impeccable grooming and presentation. Strong organizational and leadership skills. Active, quick learner with a positive attitude and team-oriented mindset. Flexibility with shifts (no weekends required). Compensation & Benefits: £17 per hour Healthy and supportive work environment Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.

We are looking for a passionate and proactive Leisure and Fitness Assistant to join our team. You will play a key role in ensuring the smooth running of our leisure and fitness facilities, providing excellent customer service, and maintaining a welcoming environment for all residents and guests.

Supervisor at The Boundary, Chelsea Opening Early March 2025 We’re looking for an experienced and passionate Supervisor to join our team at The Boundary, an exciting new pub opening in the heart of Chelsea this March. At The Boundary, we’re all about great drinks, warm hospitality, and a vibrant atmosphere. Whether it’s craft beers, expertly mixed cocktails, or fine wines, we’re dedicated to delivering an unforgettable experience to our guests. The Role: As Supervisor, you’ll play a key role in ensuring smooth day-to-day operations, supporting both the bar and front-of-house teams while leading and motivating staff. Your responsibilities will include: Overseeing service to maintain high standards of drinks, food, and customer experience Training and mentoring staff, ensuring top-tier service Assisting with stock management and ordering Ensuring cleanliness, organization, and compliance with licensing laws Handling customer queries and resolving any issues professionally Supporting management with rotas, promotions, and events What We’re Looking For: Previous experience in a leadership or supervisory role within hospitality A passion for great food, drinks, and delivering exceptional service Strong communication and team leadership skills Ability to work efficiently under pressure in a fast-paced environment A positive, can-do attitude and a willingness to go the extra mile What We Offer: Competitive salary plus tips Career development opportunities in a growing business A fun, dynamic, and supportive work environment Discounts on food and drinks Flexible working hours If you’re ready to be part of something exciting and help shape the future of The Boundary, we’d love to hear from you! **To

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

OITA, Japanese Restaurant in Wood Green is looking for a creative and dynamic Bartender to join our team. You will be expected to create and prepare alcohol or non-alcoholic cocktails for bar and restaurant guests, taking orders and serving drinks to the highest standards. Full time and part time position available. The Successful Bartender will: - Have minimum of 2 years of previous experience as Bartender in a busy and fast paced restaurant - Have the ability to create seasonal cocktails and special requests from customers - Have creative approach with impeccable attention to detail - Have the ability to deliver high standards consistently - Have great communication and organising skills - Have the ability to closely work with the management team - Be passionate and enthusiastic about their job Benefits: - Salary: starting from £12.5/h + £2-3/h service charge - Free staff meals, coffee & tea on shift - 30% staff discount when spending with family and friends - 30% discount for stays at Green Rooms hotel - rewards for exceptional performance You will also benefit from in role support, and we offer career path progression to maximise your potential and pay rise.

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Salary - Up to £48000 per year Schedule - Full Time Experience - Previous experience at this level or similar within a quality restaurant group Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.