Guest service manager jobs in United Kingdom - Page 3

Bartender – Gaia London About Gaia Located in the heart of London, Gaia offers an elevated dining experience inspired by the vibrant flavours and relaxed elegance of the Mediterranean. Our stunning restaurant and bar are known for exquisite cuisine, a curated beverage program, and warm, attentive service. We’re now looking for an experienced Bartender to join our dynamic bar team and bring our drinks offering to life with flair, precision, and personality. The Role As a Gaia Bartender, you will be at the heart of our guest experience, crafting beautiful drinks while delivering exceptional service in both our bar and lounge areas. From classic cocktails to creative seasonal serves, you’ll embody Gaia’s commitment to quality and attention to detail, ensuring every guest enjoys a memorable visit. You’ll work closely with the Head Bartender and Bar Manager, supported by a Barback, to maintain high standards of preparation, presentation, and cleanliness, while contributing ideas to our evolving beverage menu. What You’ll Do · Prepare and serve drinks to Gaia’s exacting standards, ensuring exceptional quality and presentation · Engage with guests, offering knowledgeable recommendations tailored to their preferences · Maintain a clean, organised, and fully stocked bar at all times · Assist in creating seasonal cocktails and innovative beverage experiences · Ensure all health, safety, and hygiene procedures are followed · Handle transactions accurately and responsibly · Support in stock rotation, inventory checks, and mise en place before and after service What We’re Looking For · Previous bartending experience in a high-end or luxury venue · Strong cocktail-making skills and beverage knowledge · Passion for hospitality and delivering an unforgettable guest experience · Excellent communication and interpersonal skills · Ability to work efficiently under pressure while maintaining composure · A collaborative attitude with a willingness to learn and grow What We Offer · Competitive salary and service charge · Training and career development opportunities within Fundamental Hospitality · Staff meals and uniform provided · A vibrant, stylish working environment with a passionate, professional team If you have the skill, creativity, and personality to shine behind our bar, we’d love to hear from you. Apply now and bring your talent to Gaia London.

OLLIE’S HOUSE CHELSEA HOUSE FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer?£13- £13.50 Per Hour (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!

Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

The Ivy is looking for Bartender! An Ivy Bartender has the flair and allure to provide a first-class Ivy guest experience. Our cocktail menu is a twist on the classics therefore classic cocktail knowledge is essential for the bartender role. With over 100 wines, a basic understanding of wine is required however, we offer ongoing beverage training allowing you to increase your product knowledge. As well as this you have the support of your Head Bartender and Bar Manager, who will be there to care for your welfare and development. We are proud of our teams, packed with diversity in cultures, experience, strengths and backgrounds. If you love people, love the hospitality industry and want to push yourself, join The Ivy today and we will open many doors for your career. Our Bartenders will enjoy these benefits: • Generous discount off your entire bill (including drinks), when dining at any Ivy Collection Restaurant, • Recommend a friend scheme with great bonuses per individual referral, • 28 days holiday, increasing with length of service, • Reward programmes, long service awards and staff recognition and incentives

Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams, • Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service, • Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed, • Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally, • Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: • Previous experience in a similar role is preferred but not essential, • Strong communication and interpersonal skills, • Ability to work effectively in a fast-paced environment while maintaining a positive attitude, • Attention to detail and a proactive approach to problem-solving, • Flexibility to work evenings, weekends, and holidays as needed, • Turkish knowledge is considered an advantage Benefits: • Competitive hourly wage, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs, • Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: • United Kingdom (required) Work Location: In person

OLLIE’S HOUSE CHELSEA FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £11.75 Per Hour 15 (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!

If you are looking for a new position in a fast paced and energetic environment and have a consistently positive ‘can-do’ attitude, then read on! As floor staff you will be providing exceptional service to all our guests, and support the Management team in everything they need. Our Benefits · A great working environment · Good work/life balance · 50% discount when dining, 25% discount on our online wine shop · 10% discount available to your friends and family when dining. · Performance related bonus · Knock off drinks and daily staff food · Coffee on tap · Coffee & Wine training provided · A chance to be a part of a growing and expanding company, with many opportunities for career advancement · Full & extensive management training provided · Regular paid Culture Days · Yearly staff party What do we need from you: · Passionate about food, beverage and service · Friendly and bubbly personality · Excellent communication skills · 1 year minimum experience working in the Industry Please get in touch to find out more about this exciting opportunity!

Ara restaurant a new all day-dining restaurant Just opened in May 2025 in the heart of Aldgate East. Our concept brings together global flavours with a strong focus on sustainability and eco-conscious practises. From the design to our food and beverage offerings, we are committed to creating a unique dining experience that prioritises environmental responsibility. Overview We are seeking a dedicated and enthusiastic Waiters or Waitresses to join our dynamic team in a vibrant restaurant setting. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional guest services. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring that food safety and culinary standards are upheld. Duties • Greet and welcome guests with warmth and professionalism, ensuring they feel valued from the moment they arrive., • Take accurate food and drink orders, providing recommendations when necessary to enhance the dining experience., • Serve food and beverages promptly, ensuring that all items meet our quality standards., • Assist in food preparation and kitchen duties as required, maintaining high levels of cleanliness and organisation in the service area., • Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly., • Collaborate with kitchen staff to ensure timely service and adherence to food safety regulations., • Handle cash transactions accurately, utilising basic maths skills for processing payments., • Maintain an organised workspace, ensuring that all utensils and equipment are clean and ready for use. Experience • Previous experience in a restaurant or hospitality environment; we value enthusiasm and a willingness to learn., • Familiarity with food safety practices and culinary techniques is advantageous., • Strong time management skills to efficiently handle multiple tables during busy periods., • Excellent communication skills to interact effectively with guests and team members alike., • A proactive attitude towards helping others, ensuring that every guest leaves satisfied with their experience. Join us as we strive to deliver outstanding service in a friendly atmosphere!

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.

We’re currently recruiting enthusiastic and professional Casual Event Waiters to work at some of the most prestigious 4 and 5-star hotels and exclusive venues across central London. Whether you’re looking for flexible shifts to fit around your studies, another job, or you're building a career in hospitality – this is a great opportunity to gain experience in luxury event settings and work with a fun, supportive team. Your Responsibilities: • Provide outstanding table service during events, banquets, and functions, • Serve food and beverages professionally and efficiently, • Ensure guests have a 5-star experience at all times, • Maintain cleanliness and presentation of tables and event areas, • Work as part of a team to deliver seamless event service What We’re Looking For: • Previous waiting or hospitality experience (preferred but not essential), • Polished, professional appearance and good communication skills, • Reliable, punctual, and able to follow instructions, • Ability to work under pressure in a fast-paced environment, • Friendly attitude and a passion for great service What We Offer: • Competitive hourly pay + holiday pay, • Weekly pay – straight to your bank account, • Flexible shifts to suit your availability, • Work in iconic hotels and venues across London, • Supportive team and on-site management, • Training and progression opportunities for the right candidates

Assistant Duty Manager – Private Members Club We are seeking an experienced and motivated Assistant Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.

RIND is Battersea’s new wine, cheese, and charcuterie bar – opening September 2025. We’re an intimate, design-led space with a front-of-house deli fridge, beautiful wine list, and a menu featuring cheese flights, charcuterie platters, and London’s best steak tartare. We’re looking for a driven, hands-on General Manager to lead our opening team, help shape the guest experience, and build a loyal community around our unique concept. What you’ll do: Lead the day-to-day running of the bar, deli, and front-of-house team Deliver outstanding guest experiences with warmth, charm, and confidence Manage stock, supplier relationships, and rota planning Drive sales and profitability while keeping service standards sky-high Be an ambassador for RIND – on the floor, behind the bar, and online What we’re looking for: Previous management experience in a premium bar/restaurant environment A love of wine, cheese, and hospitality (WSET or foodie background a plus) Strong leadership and people skills – you’ll inspire and motivate the team Commercial awareness and confidence with numbers (rota, GP, P&L basics) Someone who thrives in a start-up environment and wants to grow with us Perks & Benefits: Salary between £42,000 – £45,000 (depending on experience) 45 hours per week, with a supportive and respectful rota Cost-price wine and discounts on our cheese & deli products Staff meals on shift 50% staff discount for you + a guest when dining Real progression opportunities as we grow the RIND brand

Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

OLLIE’S HOUSE CHELSEA FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £12.00 Per Hour 15 (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!

Spa Therapist - Kensington, London Job Type: Part Time Holiday Inn London – Kensington High Street is one of Europe’s largest Holiday Inn properties, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool, and Spa. We are looking for a Spa Therapist who is qualified to provide facial electrotherapy treatments and can provide first class treatments and exemplary customer care to our guests during their Spa journey. Job purpose: As Spa Therapist will report directly to the Spa Manager and will help ensure the safe and efficient day to day operation of the Spa. Job Role: As Spa Therapist you will have experience of the following: Facials Body treatments Massage Manicures, Pedicures and Gels Waxing Preparing treatment rooms In addition, you will also: Hold a VTCT Level 3 Facial Electrotherapy Certificate or equivalent. Demonstrate the highest level of professionalism in order to provide a first class and consistent service to your clients. Act as an ambassador for the Club and Spa, displaying a great sense of style and integrity. Convey to your clients a sense of knowledge and assurance. Possess demonstrable knowledge of relevant trends in the Health and Beauty industry. Be driven by and embrace new trends and innovations.

As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM

POSITION SUMMARY Manage all restaurant operations, leading service periods while maintaining cleanliness, appearance standards, and overall efficiency to ensure consistent delivery of operational standards. Work closely with the General Manager on all aspects of FOH and BOH management, service delivery, food safety, and operational controls. Ensure all operations comply with relevant legislation, including the Licensing Act 2003, and adhere to Health and Safety regulations. Continuously strive to improve both guest and staff satisfaction. Maximize financial performance and achieve budgetary targets.

Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment

Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role.

Front of house runner and porter Role: Key Responsibilities: 1. Cleaning and Maintenance - Regularly clean and sanitize floors, walls, doors, and surfaces in the entrance, bar, dining area, and toilets. - Ensure all bins in the front-of-house areas are emptied and cleaned regularly. - Refill consumables (e.g., soap, toilet paper, paper towels) in guest restrooms as required. - Keep high-traffic areas clean during service without disturbing guests. 2. Setup and Breakdown • Assist with setting up tables, chairs, and any furniture before service., • Help with clearing and resetting tables when needed during busy periods., • Support with daily opening and closing cleaning routines for the front of house., • Restock front-of-house consumables such as napkins, condiments, cutlery, and glassware., • Help keep service stations and storage areas organized and tidy., • Follow all hygiene, safety, and cleaning protocols as directed by management., • Report any maintenance issues or hazards immediately to the supervisor or manager., • Work closely with the waiting and bar staff to provide backup support during peak times., • Communicate effectively with the kitchen and floor staff to ensure smooth operations. Closing shift primarily 10am - 6pm.

Job Types: Full-time, Temporary, Zero hours contract Pay: £12.21 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL and contribute to creating memorable experiences for guests through your hard work and dedication!

Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!

WHO YOU ARE: • Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: • 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: • Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

We are searching for a friendly and energetic Runner to join our team in one of the UK’s leading restaurant brands. Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Runner includes assisting waiters in taking and relaying orders to the kitchen, keeping tables, chairs and counters clean, preparing new tables ready for service and maintaining mise en place stations. About you: You’re an energetic team player with a hands-on approach to your tasks. You’re passionate about delivering a friendly and professional service. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

OLLIE’S HOUSE CHELSEA FULHAM ROAD and PARSONS GREEN all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £12.00 Per Hour 15 (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location • No need to travel into Central!, • 28 Day Holiday, • 50% Discount When dining with us with your friends/family, • Free Team Food, • On all shifts Monthly Competitions, • Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses, • For all successful referrals Pension Scheme, • A Genuine Enjoyable Environment To Work In We really do care!

About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.

About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Join the Sushinoya Charing Cross Opening Team! Location: Charing Cross Road, London Opening Date: Late September About Sushinoya Sushinoya is a modern Japanese dining brand serving fresh sushi, sashimi, maki rolls, and hot Japanese favourites. We combine authentic flavours with a warm, contemporary dining experience. Our newest restaurant is opening in Charing Cross, and we are building a dynamic, passionate team to bring our vision to life. We Are Hiring for Multiple Positions General Manager – £35,000–£45,000 + Bonus Lead the launch and daily operations of our new site. Recruit, train, and inspire your team, deliver exceptional guest experiences, and achieve financial targets. Previous GM or senior management experience in hospitality is essential. Head Chef – £35,000–£45,000 + Bonus Take charge of our kitchen from day one. Oversee prep, cooking, presentation, and quality control. Manage kitchen staff, stock, and compliance. Experience with Japanese cuisine preferred but not essential. Assistant Manager – Up to £35,000 Support the GM in day-to-day operations, staff management, and service excellence. Lead shifts, resolve customer issues, and help deliver a smooth launch. Previous hospitality supervisory experience required. Supervisor – Up to £15/hour Lead FOH during shifts, ensuring service runs smoothly. Oversee tills, kiosks, and dining areas. Ideal for experienced team leaders in hospitality or retail. Fish Cutter – Salary Negotiable Prepare fresh fish and seafood to exacting standards for sushi and sashimi. Must have excellent knife skills and experience handling seafood. Maki Chef – Salary Negotiable Prepare sushi rolls, nigiri, and other Japanese dishes. Experience preferred but training available for the right candidate. Kitchen Porter – Salary Negotiable Keep our kitchen clean, organised, and stocked. Wash dishes, assist with basic prep, and support the kitchen team. No experience required – just a great work ethic. Front of House Team Member – Salary Negotiable Work across tills, kiosks, floor service, and hot food stations. Serve guests with a smile, maintain cleanliness, and ensure a welcoming environment. Why Work With Us? Competitive pay and bonus opportunities. Free staff meals during shifts. Staff discount on food & drink. Career growth opportunities as we expand. Full training in Japanese cuisine and service. Be part of an exciting new restaurant opening in the heart of London. How to Apply: If you have the skills, passion, and energy to be part of the Sushinoya Charing Cross team, we want to hear from you! Please include the position you are applying when messaging. Best of Luck!

Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

PART TIME / FULL TIME HOSTS… Immediate start… Let Us Take You Somewhere… We are looking for a talented Host/Hostess to join our team at Somewhere Café, located in Harrods, Knightsbridge, London. Our front-of-house team is dedicated to creating an exceptional guest experience, and we are seeking individuals who bring energy, charisma, and a passion for hospitality. Life at Somewhere Café Somewhere Café is a place full of energy, passion, and adventure. We foster an environment where both our guests and our team feel inspired. Our commitment to outstanding service drives us, and we expect the same dedication from every team member. We invest in our people through world-class training, career development, and a culture where every voice matters. Whether you are starting your journey in hospitality or looking to grow within an internationally recognised brand, we provide the tools and support to help you succeed. What We’re Looking For • A warm and welcoming personality with a passion for delivering an exceptional guest experience., • Previous experience as a Host/Hostess in a high-end, high-volume restaurant or luxury hospitality setting., • Strong organisational skills and the ability to manage reservations, guest flow, and seating arrangements efficiently., • Excellent communication and interpersonal skills, ensuring every guest feels valued and well taken care of., • A proactive, problem-solving mindset and the ability to remain calm under pressure., • A team player with a positive attitude and a willingness to learn. What We Offer At Somewhere Café, we recognize and reward hard work and dedication. Some of the benefits include: • World-class in-house training – Equipping you with the skills to excel., • Career growth opportunities – Within an internationally recognised brand., • Long-service awards – We value and celebrate dedication., • Exciting in-house incentives – Performance-based rewards., • Opportunities for growth – Across our global restaurant group., • Family meals on shift – Keeping you fuelled throughout the day., • Staff discounts – At Harrods & within our restaurant group. Join our team and be part of the Somewhere Café experience at Harrods, London. Apply today and take the next step in your hospitality career with us.

Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked., • Engage with customers in a professional manner, taking orders and providing recommendations based on their tastes., • Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws., • Assist in managing inventory by tracking stock levels and placing orders as necessary., • Uphold food safety standards by adhering to hygiene practices throughout the bar operations., • Will be required to work weekends and night shifts. Skills: • Proven experience in bartending or a similar role within the hospitality industry is a must., • Strong time management skills to handle multiple orders efficiently during busy periods., • Excellent knowledge of food safety regulations and best practices in hospitality., • Ability to perform basic maths for handling cash transactions accurately., • Exceptional interpersonal skills, with a focus on providing outstanding customer service., • A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!

Assistant General Manager – 1 Michelin Star Restaurant 📍 London £45,000 Service Charge Included 8 Weeks Paid Holiday 3 double shifts + 1 single shift per week We are seeking an experienced and passionate General Manager to lead the front of house at our award-winning, 1 Michelin Star fine dining restaurant. About the Role • Oversee daily operations of a 20-cover restaurant., • Lead and inspire a small, dedicated team., • Maintain exceptional guest experience and service standards., • Work closely with the Head Chef to ensure seamless food & drink service. What We are Looking For • Strong fine dining background (Michelin or high-end restaurants)., • Excellent knowledge of food, wine, and beverage pairings., • Proven leadership and organisational skills., • Hands-on, guest-focused approach. Opportunity to work with a small, high-performing team in an intimate luxury setting. If you are an ambitious and hospitality-driven leader ready to bring your expertise to a prestigious restaurant, apply now.

Dining experienced staff required Waiting Staff - China Bistro is a culinary journey from the streets of China, Korea, Hong Kong to the marketplaces of Thailand, Indonesia and Japan bringing you the flavours of Asia in a contemporary bistro setting. Fresh and imaginative, China Bistro takes pride in invigorating traditional recipes for a modern audience and let the ingredients take the lead. Open 7 days a week, our guests enjoy authentic taste and cooking from across Asia lovingly prepared from age old treasured family recipes alongside a selective cocktail menu that has been thoughtfully crafted to intrigue and delight; completing an exceptional culinary experience. What we’ll do for you • Create an environment where you’ll look forward to coming to work, • Provide you with hands on supportive management whenever you need it, • What we’re ideally looking for:, • Someone with an enthusiasm for maintaining our customer standards, • Someone with good communication skills and a good understanding of English, • A great work ethic, • Prior restaurant dining service experience is required., • Dedicated staff member for dining guests and customers., • Please contact us if you are interested., • We will explain the details of your role when we meet you. We look forward to seeing you soon!, • Job Types: Full-time, Permanent, • Salary: £12.21 per hour

We are looking for a passionate **Shift Engineer *to join our wonderful team of our 5 Hotel Client. What You will Do • From £30,000 to £35,000 per annum plus service charge, travel contribu, • 40 hours a week, • You will be responsible for carrying out any repair or maintenance issues throughout the hotel as and when they arise, • You will respond to and attend to guest repair requests, • You will perform preventative maintenance on tools, kitchen and mechanical room equipment, • You will be an excellent communicator and build excellent relationships with departments across the hotel, • Report on any new or developing engineering works that need to be addressed to the Engineering Manager, • Assist with maintaining the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, plumbing etc., • Assist with inventory organisation and ordering What We are Looking For: • Organisation and ability to multi-task Attention to detail • Strong problem solving skills Prior experience as an Engineer in hotels. • Candidate should have excellent communication skills, • Experience with hardware tools and electrical equipment Kindly apply with your CV and we get back to the successful candidates within 2 days.

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

We are looking for enthusiastic and dedicated full-time waiters to join our team. The ideal candidate will have a ttpassion for food and customer service, with the ability to thrive in a fast-paced environment. Responsibilities: • Greet and seat guests in a friendly and professional manner., • Present menus and provide detailed information on food and beverage items., • Take and accurately process customer orders., • Ensure timely delivery of food and drinks to tables., • Monitor guest satisfaction and address any concerns promptly., • Maintain cleanliness and organization of the dining area., • Collaborate with kitchen staff and management to ensure smooth operations. Requirements: • Previous experience as a waiter/waitress is preferred but not mandatory., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and handle multiple tasks., • Must be available to work evenings, weekends, and holidays., • Knowledge of food safety and hygiene standards. Benefits: • Competitive salary and tips., • Flexible scheduling., • Opportunities for career advancement within the company. How to Apply: Interested candidates are invited to submit their resume and a brief cover letter to or apply in person at 260 greenlanes N135TU Palmers green . We look forward to meeting you!

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

BRING THE FLAIR 🔥🍸 Hours: Flexible (lunch & dinner only – Sunday closed for dinner - Mondays off). At Trejo’s Tacos, the bar is just as legendary as the kitchen. From bold margaritas to fresh, inventive cocktails, we’re all about serving flavour, energy, and a little showmanship. We blend Californian street culture with London hustle – and we want a Senior Bartender who can do the same. WHAT YOU’LL DO • Lead the bar with confidence, speed, and style., • Craft signature cocktails and pour classics to perfection., • Keep the drinks menu fresh by contributing creative ideas., • Mentor junior bar staff, guide, and inspire., • Deliver service that’s as memorable as the drinks., • Strong experience as a bartender, ideally in a high-energy restaurant or cocktail bar., • Deep knowledge of spirits, cocktails, and bar techniques., • A personality that engages guests from the first pour., • The ability to handle busy shifts without losing the fun., • Leadership skills to motivate and manage the bar., • Competitive salary + service charge + Tips., • Complimentary staff meals & discounts across our restaurants., • Training & travel opportunities, • Closed Mondays – guaranteed rest day., • Career progression to Head bartender in a growing brand.

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times