Guest service manager jobs in United Kingdom - Page 5

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage

We are seeking passionate Food Service Workers and supervisor to join our dynamic team at Hide and Greek in the London. In this role, you will play a vital part in providing exceptional service and ensuring our customers enjoy their experience, aligning with our mission of delivering quality street food. Responsibilities • Provide excellent customer service by greeting and serving guests with a friendly attitude., • Prepare and serve food items according to health and safety standards., • Maintain cleanliness and organization of the service area and kitchen., • Assist with food preparation tasks as needed.., • Collaborate with team members to ensure smooth operations during busy periods., • Upsell menu items to enhance guest satisfaction and increase sales., • Address customer inquiries and resolve any issues promptly., • Qualifications, • Previous experience in a street food service or hospitality role is preferred., • Strong understanding of food safety practices., • Excellent communication and interpersonal skills., • Ability to work effectively in a fast-paced environment., • A passion for providing outstanding guest services., • Call-To-Action, • If you're ready to bring your enthusiasm for food service to our exciting street food venture, we invite you to apply today and be part of our journey at Hide and Greek!

Want to be part of a growing team that is all about fresh food, good vibes, and getting properly stuck in? We are opening a brand new site in Devonshire Square near Liverpool Street. By day, it is our Salad Kitchen concept. By evening, it will evolve into a new and exciting pop up food concept that we are building from scratch. This is a rare chance to shape something from the ground up. We are looking for a confident, hands on General Manager to lead the site. This would be a great opportunity for a current Deputy Manager ready to step up into a General Manager role. The details: • Full time, • Monday to Friday for the most part, with occasional weekend events, • Salary between £33,000 and £38,000 depending on experience, • KPI driven bonus structure, • What you will be doing:, • Taking full ownership of the multifaceted operation and its performance, including hitting key KPIs, • Leading the day to day running of the site, • Building, training, and inspiring a strong team, • Driving high standards across food, service, and cleanliness, • Playing a key role in shaping and delivering the evening pop up concept, • Creating an environment where guests feel genuinely looked after What we are looking for: • Experience at restaurant manager or deputy manager level in a fast paced hospitality environment, • Someone who genuinely cares about creating an experience where people feel looked after and leave wanting to come back, • A natural leader who can motivate a team and stay calm under pressure, • Organised, reliable, and confident taking full responsibility, • Positive energy and strong communication skills, • Keen to grow, develop, and be part of something evolving Why work with us: • You will be part of an amazing, supportive team that genuinely loves what we do, • Real opportunity to grow as we expand, • A chance to shape a new opening and bring ideas to life, • KPI based bonus giving you real reward for performance, • Mostly weekends off, with the odd event to keep things interesting

Location: London, United Kingdom Role Overview We are looking for a well-presented and service-oriented Hospitality Assistant to support daily office hospitality and guest services. The role requires strong attention to detail, organisation, and professionalism to ensure a smooth and welcoming office environment. Key Responsibilities • Prepare and serve tea, coffee, and refreshments to staff and guests, • Assist with light food preparation (e.g. sandwiches, snacks), • Maintain cleanliness and organisation of pantry and kitchen areas, • Welcome and assist guests in a professional and courteous manner, • Support meeting room setup and hospitality requirements, • Maintain high hygiene and cleanliness standards, • Prior experience in hospitality, office support, or similar roles, • Strong communication and interpersonal skills, • Professional presentation and etiquette, • Basic food preparation and pantry management skills, • Ability to multitask efficiently, • Positive, customer-focused attitude, • Preferred (Not Mandatory), • Experience in office or corporate hospitality environments, • Basic cooking or food handling knowledge, • Understanding of hygiene and safety standards, • Full-time, office-based role, • Monday to Friday, • Standard working hours, • As per the standard pay range

As a Restaurant Manager, you will support the day-to-day running of operations and service delivery. You will help lead shifts, support the team, and ensure a consistently high standard of guest experience. As this role will run shifts in a managerial capacity. Key Responsibilities • Supporting daily operations and service standards, • Leading shifts and coordinating floor, bar, and gastro teams, • Ensuring excellent guest experience and smooth service flow, • Supporting training, onboarding, and team development About You • Minimum 2 years’ experience in a supervisory or senior hospitality role, • Strong leadership and communication skills, • Proven track of managing and motivating teams, • Guest-focused, organised, and proactive approach, • Ability to remain calm and professional under pressure, • £42,000 – £45,000 per annum (a combination of basic salary and service charge), • Industry-leading staff perks Equality Statement Buvette London is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Barista – Avobar London Avobar is the original balance bar concept, pairing specialty coffee and functional smoothies with balanced, wellness-led dishes. We're looking for a passionate barista to join our team and help deliver the calm, considered hospitality our guests come back for. About the role You'll run the coffee and smoothie bar at the heart of the restaurant — pulling consistently great espresso, dialling in the grinder through the day, crafting signature lattes (matcha, beetroot, turmeric) and blending our functional smoothies to spec. You'll be the face of the bar, chatting to guests, guiding them through the menu, and keeping the space spotless and inviting. What you'll do • Prepare specialty coffee, signature lattes, and functional smoothies to Avobar standard, • Maintain dialling-in, milk texturing, and latte art consistency throughout service, • Keep the bar, equipment, and front-of-house presentation immaculate, • Manage stock, par levels, and daily opening/closing checks, • Deliver warm, knowledgeable service and answer guest questions about the menu What we're looking for • Minimum 1 year barista experience, ideally in a specialty coffee setting, • Confident on a traditional espresso machine and commercial grinder, • Genuine interest in coffee, wellness, and hospitality, • Reliable, positive, and a strong team player, • Right to work in the UK

We are seeking an experienced & dynamic Head Server to lead our front-of-house team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in hospitality & culinary practices, demonstrating excellent time management skills & a passion for guest services. As the Head Server, you will oversee daily operations, ensuring that service standards are met while fostering a positive environment for both staff & guests. Responsibilities Supervise & train serving staff to ensure adherence to service standards & protocols. Manage the dining area, ensuring it is clean, organised, & welcoming for guests. Engage with guests to provide outstanding service, addressing any concerns or requests promptly. Implement upselling techniques to enhance the dining experience & increase sales. Collaborate with kitchen staff to ensure timely & accurate order fulfilment. Monitor inventory levels of food & supplies, placing orders as necessary to maintain stock. Maintain a thorough knowledge of the menu, including ingredients & preparation methods, to assist guests effectively. Experience Proven experience in a restaurant or hospitality environment, preferably in a supervisory role. Excellent time management skills with the ability to prioritise tasks effectively in a fast-paced environment. Exceptional guest service skills with a focus on creating memorable dining experiences. Experience in upselling techniques & enhancing customer satisfaction through attentive service. Join our team as a Head Server & contribute to creating an inviting atmosphere where guests feel valued & well cared for!

Barista/Bartender – Clubhouse host (House of Racquet) The Role The Barista/Bartender plays a key part in bringing House of Racquet to life each day. You are often the first welcome and the last goodbye, helping shape how members and guests experience the club. This is a people-focused role built around great service, high-quality coffee and a calm, welcoming environment. You’ll work closely with the front-of-house team, coaches and managers to keep the club running smoothly, especially during busy periods. Excellent coffee matters and so does how people feel while they’re here. Key Responsibilities 1. Creating a Warm Club Atmosphere • Opening and/or closing the café and clubhouse in line with agreed procedures and shift rotation, • Welcome members and guests in a friendly, genuine way, • Build rapport with regulars and help new visitors feel comfortable, • Stay aware of the space and step in when someone needs support, • Represent House of Racquet’s values through everyday interactions, • Serve alcohol responsibly in line with licensing requirements and club procedures, escalating any concerns to the Duty Manager, • Follow food safety, hygiene and health & safety procedures at all times, including incident reporting where required 2. Delivering High-Quality Coffee & HospitalityService • Set up, dial in and adjust the coffee machine and grinder throughout the day, • Prepare consistently excellent coffee and drinks to a high standard, • Manage orders efficiently while staying calm and personable, • Maintain cleanliness, presentation and hygiene of the café area, • Restock supplies and reset the bar during quieter moments 3. Working as Part of the Club Team • Support front-of-house staff, managers and coaches during busy periods, • Communicate clearly and positively under pressure, • Step in to help teammates without being asked when needed, • Contribute to a respectful, supportive team environment 4. Taking Ownership of the Space • Treat the café and club as a space you’re proud of, • Notice when something isn’t right and fix or flag it quickly, • Help maintain a clean, safe and welcoming environment, • Leave each shift with the space in better shape than you found it 5. Protecting the House of Racquet Experience • Stay present and engaged with guests (phones away in service areas), • Prioritise people and experience over rushing tasks, • Share feedback or issues with managers to keep improving standards Who We’re Looking For Please note, barista experience is required for this role, particularly working with high-end espresso machines and grinders that require regular calibration and adjustment throughout the day. We are looking for someone who: • Is confident using a commercial coffee machine and grinder equipment, • Has experience of making a range of hot drinks in a cafe environment, • Is comfortable making and serving basic alcoholic cocktails, • Enjoys working with people and creating a welcoming atmosphere, • Is calm, reliable and professional under pressure, • Takes pride in quality and attention to detail, • Works well as part of a team, • On-site role at House of Racquet, Kings Cross (London), • Hourly, on-site role with shifts scheduled on a rota basis, • Mixology / bar experience desirable, • Level 2 Food Hygiene Certificate (required or willingness to obtain)., • Up to date First aid certificate a bonus, • DBS check required (role subject to satisfactory clearance), • Hospitality experience is a plus but the right attitude and care for people are essential., • Shifts include mornings, evenings and weekends but are available on rotation to ensure fair time-off throughout the month., • Opening and closing the club in line with agreed procedures, • £13.85 p/hr, • Full training provided As a Barista, you play a big role in making that happen every day - through great coffee, great service and the way people feel when they walk through the door. House of Racquet is proud to be an inclusive, people-first workplace and welcomes applications from candidates of all backgrounds.

Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

Location: Flexible / London-based with travel as required Employment Type: Full-time Overview: We are seeking a highly organised, discreet, and proactive Personal Assistant to support a high net worth individual with both personal and professional responsibilities. This is a varied and fast-paced role requiring excellent judgement, flexibility, and the ability to manage multiple priorities seamlessly. The ideal candidate will be comfortable handling a mix of administrative duties, lifestyle management, and day-to-day practical tasks, while maintaining the highest level of confidentiality and professionalism. Key Responsibilities: Administrative & Communication Support: • Managing and responding to emails, calls, and correspondence on behalf of the principal, • Drafting, proofreading, and organising documents and communications, • Diary management, including scheduling meetings, appointments, and reminders, • Acting as a point of contact between the principal and external stakeholders, • Maintaining filing systems (digital and physical) Household & Personal Management: • Overseeing daily household operations and liaising with domestic staff, • Coordinating maintenance, repairs, and service providers, • Managing laundry and dry cleaning arrangements, • Running personal errands (shopping, returns, collections, gifting), • Ensuring household supplies are stocked and organised Travel & Lifestyle Coordination: • Booking and managing domestic and international travel (flights, accommodation, transport), • Preparing detailed itineraries and travel packs, • Managing passports, visas, and travel documentation, • Arranging restaurants, memberships, and leisure activities Financial & Organisational Support: • Tracking expenses and assisting with budgets, • Managing invoices, receipts, and basic financial administration, • Liaising with accountants, advisors, and other professionals, • Paying bills and monitoring regular outgoings Events & Social Planning: • Organising private events, dinners, and social engagements, • Managing invitations, guest lists, and logistics, • Coordinating suppliers such as caterers and venues General & Ad Hoc Duties: • Conducting research and sourcing products or services, • Handling last-minute requests and troubleshooting issues, • Supporting with personal appointments (health, fitness, etc.), • Assisting with packing/unpacking for travel when required Requirements: We welcome applicants from a range of backgrounds who can demonstrate strong organisational and coordination skills. This role may particularly suit individuals with experience in: • Hospitality roles (e.g. front of house, concierge, guest services), • Customer service or client-facing positions, • Administrative or office support roles, • Team Assistant or Coordinator positions, • Personal Assistant or Executive Assistant roles Key Skills & Experience: • Excellent organisational and time management skills, • Strong written and verbal communication, • Ability to multitask and prioritise effectively, • High level of discretion and professionalism, • Confident using email, calendars, and standard office software, • A proactive, “can-do” attitude with strong problem-solving ability Personal Attributes: • Reliable, trustworthy, and detail-oriented, • Calm under pressure and adaptable to changing priorities, • Resourceful with strong initiative, • Polished and professional in manner, • Flexible with working hours when required Benefits: • Competitive salary, • Opportunity to work in a dynamic, high-profile environment, • Potential travel opportunities Application Process: Please submit your CV along with a short cover note outlining your relevant experience and interest in the role.

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

We are currently seeking experienced and motivated Bar Supervisors with 1–2 years of pub/bar experience to join our team across our branches in Greenwich and Canary Wharf. The ideal candidate should be customer-focused, energetic, and capable of overseeing daily bar operations, ensuring excellent guest service, managing staff, and maintaining high standards of quality, cleanliness, and operational efficiency. For immediate joiners.

Location: 15 Balham High Road, London SW12 Pay: £14.80 - £16.00 per hour (Experience dependent) Type: Full-time & Part-time roles available As a server at Tony’s, you are the face of the brand. • Own the Floor: From greeting hungry Balham locals to clearing paper plates, you’ll keep the energy high and the tables turning., • SOPs and modern POS systems to keep things slick. You’ll be comfortable using tech to manage orders and track progress., • High Standards: Ensure every slice leaves the pass looking like a masterpiece. No "inspired by" imitators here; we do it the NY way every time. Who You Are • Friendly: no gen z stare. You are known for making people feel comfortable and genuinely enjoy giving people a good service experience., • Hospitality Pro: You’ve worked in a busy London restaurant before and know how to keep your cool under pressure., • Great Communicator: You’re friendly, direct, and can manage guest expectations with a smile., • Reliable Team Player: You show up on time, ready to work, and support your crew in the weeds. The Perks • Competitive Pay: We pay the London Living Wage., • The Best Staff Food: Unlimited New York pizza on shift., • Growth Potential: This is just the start of our London expansion. We promote from within, and there are real opportunities to move into management as we open more sites., • Culture: We’re a family-run business that values "no frills" honesty and hard work. No corporate fluff., • Flexibility: Monthly rotas sent out in advance. Ready to join the crew?

Mour is an exciting new opening (early June 2026) in Marylebone, offering a refined Mediterranean dining experience focused on seasonal ingredients, elegant simplicity, and warm, attentive service. It is a 60-cover restaurant, including 20-cover courtyard. We are looking for a passionate and driven experienced manager to join our team and play a key role from the very beginning. This is a unique opportunity for someone who wants to shape a new opening and build a strong team culture. Key responsibilities: • Support the General Manager in overseeing all daily operations, • Lead service with confidence, precision, and attention to detail, • Help establish and maintain high service standards from launch, • Train, develop, and inspire the front-of-house team, • Manage rotas, labour costs, and stock control, • Work closely with the kitchen to ensure smooth service flow, • Drive performance and contribute to building the business What we’re looking for: • Proven experience in a premium or Mediterranean-led restaurant, • Strong floor presence and leadership skills, • Passion for seasonal food and wine culture, • Excellent attention to detail and guest care, • Solid understanding of P&L and cost control, • A proactive mindset and enthusiasm for a new opening environment What we offer: • Salary: £40,000 per year + bonus & incentives scheme, • 45 hours contract, • 28 days holiday, • Opportunity to be part of a new opening and shape the project, • A professional and supportive working environment If you are passionate about hospitality and want to be part of something from day one, we would love to hear from you. 👉 Apply now to join Mour.

Raasa, an established Indian restaurant in Orpington, is seeking an experienced and dynamic Restaurant Manager to lead our team. This pivotal role involves overseeing all aspects of our daily operations to ensure an exceptional dining experience for our guests. Key responsibilities include: The ideal candidate will have proven experience in restaurant management, particularly within an Indian or similar ethnic cuisine setting. Strong leadership, communication, and organizational skills are essential, along with a passion for hospitality and customer service.

We’re looking for a reliable, detail-oriented Housekeeper to join our growing team. We are a premium serviced accommodation company. This role is ideal for someone who takes pride in high-quality work, communicates well, and enjoys a varied day that includes both housekeeping and light guest support. Key Responsibilities: • High-standard cleaning of apartments, including bedrooms, bathrooms, kitchens, and living spaces, • Preparing properties for guest check-ins (fresh linens, staging, restocking essentials), • Light guest interaction (meeting guests when needed, basic check-in assistance, answering simple queries), • Occasional errands, including laundry drop-offs, item pickups, and restocking supplies, • Flagging maintenance issues quickly and accurately, • Ensuring all properties meet the cleanliness and presentation standards Requirements • Based in London, ideally near central areas (Chelsea, Mayfair, Westminster, Kensington preferred)., • Strong English communication skills (spoken and written), • Minimum 1–2 years of housekeeping or hospitality experience, • Excellent attention to detail and time management, • Able to work independently and follow checklists, • Comfortable travelling between properties, • Reliable smartphone for communication & task updates, • Positive attitude, trustworthy, and professional Preferred (but not essential) • Experience with serviced accommodation or Airbnb turnovers, • Flexibility for weekends and occasional short-notice cleans What We Offer • Competitive pay based on experience, • Consistent, ongoing work, • Supportive team and clear communication, • Opportunity to grow with a fast-expanding hospitality brand

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for experienced, dynamic & driven Bartenders to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of experience of bartending experience, • You thrive in a fast-paced, team-oriented environment, • You have a solid understanding of the industry and stay up to date with current trends and best practices., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities • Motivate and support the team to deliver exceptional service and operational goals., • Master a thorough knowledge of all bar products., • Foster a positive, inclusive, and engaging work environment., • Identify and solve operational challenges proactively., • Proactively identify and resolve operational challenges., • Ensure targets are met and exceeded through effective planning and performance management. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Wagestream

Bartender - Alma Nine Elms Alma is launching its first full all-day dining restaurant in Nine Elms, and we’re looking for a strong Bartender to join the opening team. Founded in Barnes in 2016, Alma has grown into a recognised London brunch brand. Nine Elms is our boldest site yet: an all-day restaurant built around elevated brunch, great coffee, a serious juice bar, and a proper food & bar offer that carries through into the evening. Opening in the coming weeks, this is a chance to join the team from day one and be part of establishing a bar operation built on strong drinks service, good energy and genuine hospitality. Working closely with the management team, you will play an important role in delivering a bar experience that is organised, consistent and welcoming. We’re looking for someone who is confident behind the bar, works well under pressure, and takes real pride in service. You should be comfortable in a busy environment, have a strong hospitality mindset, and know how to keep standards high while keeping the atmosphere right. What you’ll be doing • Preparing and serving drinks to a high standard, • Supporting smooth day-to-day bar service, • Keeping the bar clean, stocked and well organised, • Delivering warm, professional service to guests, • Working closely with the floor team to keep service flowing, • Helping maintain high standards across drinks, presentation and cleanliness, • Speaking confidently about the wine list and helping guests make the right choice What we’re looking for • Experience working behind a busy bar, • Confidence making and serving drinks in a fast-paced environment, • A strong hospitality mindset and good guest awareness, • A hands-on, reliable approach and good energy on shift, • Someone who wants to be part of an important opening and grow with the business What we offer: • Competitive pay plus strong TRONC, • Staff food and coffee provided on shift, • Enrolment into the company pension scheme, • Real opportunity for professional progression as Alma grows, • The chance to be part of an important new opening from day one If you want to join the opening team and help shape Alma’s first restaurant bar, we’d like to hear from you.

Waiter / Waitress TEMAKI — New Opening | Mayfair, London (Opening May ) TEMAKI is preparing for an exciting new opening in Mayfair in May and is seeking professional, personable, and service-driven Waiters / Waitresses to join our opening team. This is a unique opportunity to be part of a new restaurant from day one and help shape service standards, culture, and guest experience. The Role • Deliver warm, attentive, and confident table service, • Present and explain the menu and drinks with clarity and enthusiasm, • Ensure a seamless guest experience from arrival to departure, • Maintain exceptional service standards throughout each shift, • Work closely with the kitchen and management team to ensure smooth service, • Represent the TEMAKI brand with professionalism, energy, and care, • What We Offer, • Competitive hourly pay plus tronc / service charge, • Staff meals provided daily, • Full training prior to opening, • Clear progression opportunities as the business grows, • A respectful, inclusive, and high-performing team culture, • The Ideal Candidate, • Previous experience in quality hospitality preferred (not essential), • Strong communication skills and a guest-focused mindset, • Professional, reliable, and well-presented, • Comfortable working in a fast-paced, premium environment

As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off

🇮🇹 Cerchiamo te, se… …la ristorazione italiana per te non è solo un mestiere, ma una vera vocazione. In questo ristorante autentico italiano, la qualità non si improvvisa – si costruisce ogni giorno, insieme. That’s why we’re now looking for an Assistant Manager who combines passion, leadership, and a deep respect for hospitality. Someone who doesn't wait for orders, but takes initiative to improve things and support the team with solutions and presence. ✨ Your role You’ll be the right hand of the restaurant manager, helping to coordinate service, maintain high standards, and set the tone for teamwork and professionalism. We want someone who feels proud of offering guests an outstanding Italian experience, and who’s ready to inspire others by example. 🍷 Authenticity starts here Every new team member begins with a free wine and food tasting to understand our menu and values. We serve true Italian cuisine, and we expect deep product knowledge — from ingredients to allergen awareness. 🌱 Our Work Culture ✅ High standards, human leadership ✅ Monthly performance-based bonuses (attitude, professionalism, enthusiasm) ✅ Positive, respectful environment ✅ Win-win mentality: a happy team delivers the best service ✅ No early mornings or late-night shifts (we open approx. 11:00–22:00) ✅ Very low turnover – we invest in people who grow with us

Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

35- 42 hours a week, £15-17 hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holborn, with more than 50 years of service and a Management team with a proven track record for training and developing customer and serviced focused Key holder cash handler managing till for daily opening And closing leading the floor staff with the highest level of service and managing the overall atmosphere of the dining room and the needs of our guests preferred certification: Level 1 food handling (can be provided) Fire Trained Marshall (can be provided)

Frame Notting Hill, a soulful tapas and wine spot known for its Spanish fusion dishes, is seeking an experienced and passionate Bartender to join our welcoming team. We pride ourselves on creating a personal, creative, and warm atmosphere where every guest feels at home. As a Bartender, you will be an integral part of our front-of-house team, responsible for crafting exceptional drink experiences for our guests. Your role will be essential in maintaining our high standards of service and contributing to a memorable dining experience. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, wines, and spirits, with precision and flair., • Engage with guests in a friendly and professional manner, offering recommendations and ensuring their satisfaction., • Maintain a clean, organized, and well-stocked bar area, adhering to all health, safety, and sanitation standards., • Accurately handle cash and credit card transactions., • Manage bar inventory, including ordering, receiving, and stocking supplies., • Collaborate effectively with the kitchen and waiting staff to ensure seamless service flow., • Uphold Frame Notting Hill's commitment to exceptional customer service and a welcoming ambiance. About Frame Notting Hill: We are an independent establishment dedicated to creating a vibrant and supportive work environment. Our team culture values teamwork, open communication, and professional development, ensuring that every employee feels valued and empowered. What We Offer: We believe in investing in our team members and provide a comprehensive benefits package: • Competitive salary., • Clear opportunities for career progression., • Complimentary staff meals and drinks daily., • Comprehensive on-site training., • Pension scheme., • 50% staff discount on food and drinks., • Cycle to Work scheme. If you are a talented Bartender looking to join a dynamic and supportive team, we encourage you to apply!

BRUNSWICK HOUSE, FULL TIME RESTAURANT SUPERVISOR About us: Brunswick House is a beautiful 18th Century Mansion House in Vauxhall, in which we’ve spent the last decade building a restaurant. Comprising a large, antique-filled dining room, an atmospheric cellar bar, a landscaped terrace, and numerous private dining rooms filled with period detail, it’s one of London’s most iconic and unique venues. Our cooking is produce-led, intuitive, and flavour-focussed. We believe wholeheartedly in creating a beautiful environment both to visit as a guest, and work in as a member of our team. We take enormous pride in what we do, and the amount of happiness it brings. Job Description: We are looking for an additonal Restaurant Supervisor to strengthen our management team, helping with all operational needs to make us and the team better every day. This role is service focused position, supporting the junior team and management team in service, drive sales, as well as support the management team in other duties outside of service. This role has room to growth with performance. Ideal Candidate: • Natural authority and leading by example attitude., • A minimum of one year experience in the role of supervisor., • a good understanding in wine/ best WSET level 2 or 3, but not mandatory., • A desire to learn and grow with us as a company, • A love of hospitality and working busy service We offer: • PM shifts (3pm - 11pm, latest 1am), am shift (10am-5pm)., • Mondays off., • This position is full time 45hours/week (£35.100/year), • part time can be discussed, £15/hour, • service orientated role, • Work / life balance, • 28 holidays, • the most charming team to work with, • Growing food and drinks knowledge and expanding service skills in training

Host / Waitress (Weekend Only) 📍 Dirty Habits Bar – Tooting Broadway Market Job Type Part-time (Weekend only) Shifts Friday & Saturday (evenings) About the role Dirty Habits Bar is looking for a confident and friendly Host / Server to join our weekend team. You will be the first point of contact for guests, welcoming them, managing tables, and delivering excellent service throughout the night. Key responsibilities Greeting guests and creating a great first impression Managing reservations and walk-ins Seating guests and supporting table flow Taking orders and serving drinks/food to tables Ensuring customers have an excellent experience Keeping the front of house clean, organised and professional Supporting the team during busy service periods What we’re looking for Friendly, confident and well-presented Strong communication skills Able to work in a fast-paced environment Experience in hospitality is preferred (but not essential) Available every Friday & Saturday Location 📍 Dirty Habits Bar – Tooting Broadway Market, London

Experienced Bartender Location: Oasis Bar, Canary Wharf, London Position Type: variable hours , Temp Contracts About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: • Prepare and serve a wide range of beverages, including cocktails, spirits, wines, and beers, to the highest standards., • Engage with customers, providing friendly and attentive service to ensure a memorable experience., • Maintain a clean and organised bar area, ensuring all health and safety regulations are adhered to., • Work efficiently under pressure, especially during peak hours, while maintaining a proactive approach to service., • Collaborate with the team to create a positive and energetic environment, supporting colleagues as needed., • Manage stock levels, including ordering supplies and monitoring inventory. Requirements: • Experience: Must have previous bartending experience, preferably in a high-volume or upscale bar., • Proactive: Ability to anticipate needs and take initiative to improve service and efficiency., • Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure., • Customer-Focused: A passion for delivering exceptional customer service with a positive attitude., • Team Player: Excellent communication skills and a cooperative mindset., • Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: • Competitive salary with tips and service., • Opportunities for professional development and career progression., • A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for a reliable and friendly Event Assistant to help manage our phone case service at weddings and events, mainly at Milan Palace. This role involves setting up our phone case station, assisting guests, and managing the cases throughout the event. 🛠️ Responsibilities • Set up phone case station before the event starts, • Assist guests with placing their phones into lockable pouches, • Use the unlocking magnet when required, • Ensure everything runs smoothly during the event, • Stay present and monitor the station throughout, • Pack down equipment at the end of the event ⏰ Working Hours • Typically 5:00 PM – 12:00 AM, • Mostly weekends (weddings/events), • Flexible shifts depending on bookings

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy kitchens to life across our restaurants worldwide. Our mission? To share authentic Italian dishes in beautifully designed spaces, always with big smiles. We're now looking for a Chef de Partie -- Cold Section to join our kitchen teams across our Central London restaurants. The Role You'll be part of a BIG MAMMA kitchen team, leading the cold section and ensuring every antipasto, insalata and fresh starter leaves the pass with precision and pride. This is a key leadership role within the kitchen, where organisation, consistency and energy drive the service. You will: • Oversee the cold section and preparation of antipasti, insalate and fresh starters, • Ensure recipes, presentation and quality standards are consistently respected, • Onboard and train new cold section and prep chefs, • Work closely with kitchen management to ensure smooth and efficient service, • Maintain high standards of hygiene, organisation and food safety, • Bring positive leadership and a problem-solving mindset to every shift, • Help create the best moment of our guests' day through every plate At Big Mamma, the first plate sets the tone - and you make sure it's unforgettable. What We're Looking For • A big smile and real passion for Italian food, • Previous experience as a Chef de Partie, • Strong leadership, teamwork and communication skills, • Great energy and proactive attitude during busy services, • Flexibility to work evenings and weekends Experience in high-volume kitchens is a strong plus. What We Offer • Permanent, full-time contract, • £ 17.71 per hour ( inclusive of tronc ), • 5 working days per week with 2 days off, • Delicious staff meals served family-style, • 15% employee discount across all Big Mamma restaurants (UK and Ireland), • Wagestream -- access your wages between paydays, • Mobility across our UK restaurants with opportunities to work worldwide BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law

We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly

About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

La Mia Mamma and Made in Italy are looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

About the Role We are looking for an experienced and confident Bar Supervisor to join our team at Cleo, a stylish all-day dining restaurant in the heart of Belgravia, just moments from Victoria. Cleo offers a mix of brunch, lunch, dinner, cocktails, and quality coffee, creating a vibrant and fast-paced service environment. This is a hands-on role where you will lead shifts, support daily operations, and ensure a smooth, consistent, and high-quality guest experience. Key Responsibilities • Oversee the smooth running of daily service, • Lead and support the team during busy periods, • Take responsibility for team performance during shifts, • Ensure consistency in drink preparation and service standards, • Prepare and serve drinks, including cocktails and coffee, • Confidently work across both bar and coffee stations, • Carry out opening and closing procedures, • Maintain high standards of cleanliness, hygiene, and bar upkeep, • Follow all health & safety procedures at all times, • Handle customer queries and resolve issues professionally, • Previous experience in a bar, café, or restaurant environment, • Supervisory or team leader experience preferred, • Good knowledge of cocktails and bar service, • Basic to good barista skills, • Strong communication and teamwork skills, • High attention to detail in service and presentation, • Ability to stay calm and organised in a fast-paced environment, • Includes evenings, weekends, and mornings as required

Soul street Beckenham, a vibrant bar and restaurant, is seeking dedicated Waiters and Waitresses to join our friendly team. We are looking for individuals who are passionate about delivering excellent service and creating a memorable dining experience for our guests. Key Responsibilities: • Greeting and seating customers in a warm and professional manner., • Presenting menus, answering questions about menu items, and taking food and beverage orders accurately., • Serving meals and drinks efficiently and courteously., • Ensuring tables are clean and properly set before and after each guest., • Handling customer inquiries and resolving any issues promptly to ensure guest satisfaction., • Collaborating with kitchen staff to ensure timely and accurate food delivery., • Processing payments and managing transactions accurately., • Maintaining a clean and organized work environment. We are looking for candidates who possess: • Previous experience in a similar role within a restaurant or bar setting is preferred., • Excellent communication and interpersonal skills., • A positive attitude and a strong work ethic., • The ability to work efficiently in a fast-paced environment., • Flexibility to work evenings, weekends, and holidays as required. Join our team and contribute to a welcoming atmosphere where quality service is paramount.

Chintemani Brasserie, a new high-end casual dining restaurant blending Mediterranean flavours, is set to open in April 2026. We are seeking a talented and passionate Cocktail Bartender to join our opening team and help us establish an exceptional bar experience. As a Cocktail Bartender, you will be instrumental in creating an inviting and dynamic bar atmosphere. You will craft exquisite cocktails, engage with guests, and contribute to the smooth operation of our bar, reflecting our commitment to quality and unique flavours. Key Responsibilities: • Prepare and serve a wide range of cocktails, including classic recipes and our signature creations, with precision and flair., • Provide attentive and personalized service to guests, making recommendations and ensuring an enjoyable experience., • Maintain a clean, organized, and well-stocked bar area, adhering to all health and safety regulations., • Possess comprehensive knowledge of spirits, wines, beers, and non-alcoholic beverages., • Assist with inventory management and ordering., • Collaborate effectively with the wider front-of-house and kitchen teams. Requirements: • Proven experience as a Cocktail Bartender in a high-volume or high-end setting., • Strong knowledge of mixology, cocktail techniques, and current beverage trends., • Exceptional customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • Enthusiastic team player with a passion for hospitality., • Flexibility to work evenings, weekends, and holidays. What We Offer: • An exciting opportunity to be part of a new restaurant opening and shape its bar program from the start., • The chance to work with a dedicated and experienced team in a sophisticated dining environment., • Opportunities for professional growth and development within the Bemse Group., • Competitive remuneration and staff benefits.

We are seeking a talented and enthusiastic Bartender to join our team at The Forest Lounge, a family-owned casual dining restaurant. The ideal candidate will be passionate about mixology, dedicated to providing exceptional customer service, and thrives in a dynamic environment. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and spirits, following established recipes and presentation standards., • Engage with customers in a friendly and professional manner, taking orders, providing recommendations, and creating a welcoming atmosphere., • Maintain a clean, organized, and well-stocked bar area, ensuring all equipment is in excellent working order., • Manage inventory, assist with stock rotation, and report any shortages., • Accurately handle cash and process card payments using our POS system., • Adhere to all health, safety, and hygiene standards, as well as liquor licensing laws., • Collaborate effectively with kitchen and waiting staff to ensure a seamless dining experience for all guests. Requirements: • Proven experience as a Bartender, ideally within a casual dining or restaurant setting., • Extensive knowledge of classic and contemporary cocktails, spirits, wines, and beers., • Exceptional customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • Strong organizational skills and attention to detail., • Flexibility to work evenings, weekends, and holidays., • A positive attitude and a genuine passion for hospitality and delivering outstanding guest experiences.

Welcome to something special… At our venue in the heart of The City of London, we don’t just serve food and drinks—we create experiences. From relaxed lunches to vibrant evenings, every guest interaction matters, and that’s where you come in. We’re looking for a confident, polished Host & Reservations Coordinator to be the face and voice of our business. You’ll be the first impression—both in person and online—setting the tone for every guest journey. What you’ll be doing Delivering a warm, professional welcome to every guest Managing reservations across multiple platforms (OpenTable experience a big plus) Handling calls, emails, and enquiries with efficiency and charm Coordinating table plans to maximise covers while maintaining a seamless flow Working closely with management and floor teams to ensure exceptional service Supporting private dining and event bookings where required What we’re looking for Proven experience in a hospitality host/reception or reservations role (this is essential) A natural people person with confidence, energy, and attention to detail Strong organisational skills and the ability to stay calm under pressure A genuine passion for hospitality and creating memorable guest experiences Someone who is ambitious and looking for progression within a growing company Why join us? Be part of a growing, ambitious hospitality group with real career pathways Structured training and clear progression opportunities into management or events A supportive, high-performing team culture Staff discounts, incentives, and social events The chance to work in a busy, high-profile venue in The City. The bigger picture We’re building a team of people who want more than just a job—people who want a career in hospitality. If you’re driven, professional, and ready to grow, we want to hear from you Apply now Send your CV and a short note about why you’d be a great fit.

Assistant Duty Manager – Private Members Club We are seeking an experienced and motivated Assistant Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.

Join the Sun: Where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our core values – doing things the right way, & celebrating individuality define the essence of who we are. Our team is buzzing and the atmosphere is always great! We are looking for someone with a passion for hospitality and a can-do attitude. Ability to keep team spirits high and guests happy. ·A hands-on leader with a positive attitude. Assist in training and guiding new team members. ·Great communication skills Passion for fresh food, great wines, and engaging service

Delfino, a well-loved Italian restaurant with a rich heritage in Mayfair, London, is seeking a talented Pizza Chef to join our dedicated culinary team. We are committed to delivering authentic Italian dining experiences through exceptional cuisine and service. As our Pizza Chef, you will be instrumental in creating delicious, traditional Italian pizzas for our guests. Your responsibilities will include: • Preparing and cooking a diverse range of authentic Italian pizzas., • Maintaining the highest standards of food quality, presentation, and hygiene., • Managing stock and ensuring proper handling of ingredients., • Contributing to a collaborative and efficient kitchen environment. We are looking for an individual with: • A proven background in pizzeria operations., • Demonstrated expertise in traditional Italian pizza-making techniques., • A strong passion for Italian culinary traditions and high-quality ingredients., • The ability to thrive in an upscale, dynamic kitchen setting.

GAZETTE BRASSERIE GROUP Gazette group is looking for Assistant Managers for our Branches: Trinity and Clerkenwell rd to join our warm and lively French brasserie where great food, warm hospitality and genuine human connection are at the heart of everything we do. What we’re looking for: • Previous management experience in hospitality, • A friendly, energetic personality with strong customer focus, • Reliability, organisation, and a hands-on attitude, • A natural team player who leads by example, • Available on week ends as well, • French speaking is a plus What you’ll do: Support the GM with daily operations, ensure smooth service, and help deliver the warm, authentic hospitality our guests love. What we offer: • A supportive, friendly working environment, • Opportunities to grow within an established group, • A workplace where your personality and initiative matter, • Staff discount at any Gazette branch, • Break meal with Free meal, • Requirements:, • You must be eligible to work in the UK., • If this sounds like you, we’d be delighted to hear from you.

We're Hiring: Full-Time Bartender at Camino Kings Cross! Camino Kings Cross is growing, and we’re on the lookout for one enthusiastic, service-driven full-time Bartender to join our passionate front-of-house team! • Location: 290 - 292 Pentonville Rd, London N1 9NR, • Position: Full-Time, • Pay rate: £15 to £19 Tronc included., • Start Date: ASAP. About Us: At Camino, we bring the vibrant flavours, energy, and warmth of Spain to our guests. Our Kings cross location is buzzing with locals, commuters, and visitors looking for authentic tapas, great wines, and genuine hospitality. We pride ourselves on creating memorable dining experiences in a lively and welcoming atmosphere. What You’ll Be Doing: • Delivering friendly, efficient, and high-quality service, • Maintaining a clean and well-organised bar, • Working closely with the team to keep energy high and service smooth, • Bringing positive vibes, professionalism, and passion every shift What We’re Looking For: • Previous experience in a fast-paced restaurant or hospitality environment, • Excellent communication skills and a team-player attitude, • A real passion for food, drink, and creating great guest experiences, • Right to work in the UK What We Offer: • Competitive pay + tips, • Staff meals on shift, • Great team culture and supportive management, • Opportunities to grow within the Camino group, • Staff discounts across all Camino locations, • Staff trips to Spain! Ready to join our Camino familia? Apply now on JobToday ¡Hasta pronto!

Job Title: Property Manager – Short-Term Rentals (Airbnb) Location: London Company: London Tenant Properties About Us: London Tenant Properties is a growing property management company specialising in high-quality short-term rental accommodation across London. We pride ourselves on delivering exceptional guest experiences while maintaining our properties to the highest standards. Role Overview: We are seeking a proactive and highly organised Property Manager to oversee our portfolio of Airbnb properties. This role involves managing day-to-day operations, ensuring seamless guest experiences, and maintaining property standards. Key Responsibilities: • Coordinate and manage guest check-ins and check-outs, • Respond promptly and professionally to guest inquiries and messages, • Handle guest issues and provide effective resolutions, • Oversee property listings and ensure information is accurate and up to date, • Coordinate cleaning schedules to ensure properties are guest-ready at all times, • Arrange and manage maintenance and repairs as required, • Conduct regular property inspections to maintain quality standards, • Liaise with cleaners, contractors, and service providers, • Monitor bookings and occupancy to maximise performance, • Previous experience in property management, hospitality, or Airbnb hosting preferred, • Strong communication and customer service skills, • Excellent organisational and time-management abilities, • Ability to multitask and work under pressure, • Problem-solving mindset with attention to detail, • Familiarity with Airbnb or similar booking platforms is an advantage, • Competitive salary (dependent on experience), • Opportunity to grow within a dynamic and expanding company, • Supportive and collaborative team environment

We're Hiring: Full-time waiter at Camino Monument! Camino Monument is growing, and we’re on the lookout for one enthusiastic, service-driven part-time waiter to join our passionate front-of-house team! • Location: 15 Mincing Ln., London EC3R 7BD, • Position: Full-time., • Pay rate: £15 to £18 tronc included., • Start Date: ASAP. About Us: At Camino Monument, we bring the vibrant flavours, energy, and warmth of Spain to our guests. Our Monument location is buzzing with locals, commuters, and visitors looking for authentic tapas, great wines, and genuine hospitality. We pride ourselves on creating memorable dining experiences in a lively and welcoming atmosphere. What You’ll Be Doing: • Delivering friendly, efficient, and high-quality service, • Maintaining a clean and well-organised restuarant, • Working closely with the team to keep energy high and service smooth, • Bringing positive vibes, professionalism, and passion every shift What We’re Looking For: • Excellent communication skills and a team-player attitude, • A real passion for food, drink, and creating great guest experiences, • Right to work in the UK What We Offer: • Competitive pay + tips, • Staff meals on shift, • Great team culture and supportive management, • Opportunities to grow within the Camino group, • Staff discounts across all Camino locations, • Staff trips to Spain! Ready to join our Camino familia? Apply now on JobToday ¡Hasta pronto!