Guest service manager jobs in United Kingdom - Page 7

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

Senior Restaurant Manager | The Barbary Notting Hill Bringing the spirit of The Barbary to West London, The Barbary Notting Hill celebrates the elemental flavours and open-fire cooking of the Barbary Coast — from Southern Europe to Northern Africa — centred around our iconic horseshoe kitchen counter and vibrant dining room. We are looking for a truly exceptional Senior Restaurant Manager — a seasoned hospitality professional, a real restaurateur. This is a role for someone who lives and breathes service. Someone who commands the floor, understands the rhythm of the room instinctively, and thrives in the theatre of a busy dining room. The Role As Senior Restaurant Manager, you will be a key part of the leadership team, working closely with the other Front-of-House managers and senior kitchen team to ensure excellence across every service. You will: • Lead from the floor — visible, present, composed and in control., • Run the room with energy and precision, understanding pace, flow and guest experience in real time., • Coach and develop the FOH team, both in and out of service., • Drive standards of hospitality that feel generous, warm and instinctive — never scripted., • Take ownership of service execution, guest recovery and operational detail., • Support the GM on financial performance, rota strategy, team development and compliance., • Bring personality, humour and humanity to the leadership of the restaurant. This is a role for someone who understands that great restaurants are built in the details — the tone of a greeting, the way a section moves, the energy of a briefing, the calm control at peak pressure. You’ll be: • A highly experienced hospitality professional, ideally with several years running high-calibre dining rooms., • A confident floor leader who commands respect without ego., • Someone who thrives in high-energy, high-volume, high-standard environments., • Deeply passionate about service — you notice everything., • Commercially aware, with a strong understanding of profitability, labour control and targets., • Experienced in coaching and developing teams., • Strong beverage knowledge; WSET Level 2 or above is desirable., • Organised, strategic and proactive — but first and foremost, a natural host. You should be equally comfortable inspiring a pre-service briefing, handling a VIP table, troubleshooting a service bottleneck, or mentoring your junior team. Our Benefits: • Balanced rota with a variety of daytime and evening shifts, • Paid development courses – WSET, Watershed and more, • Internal growth within an ambitious and award-winning restaurant group, • Up to £2,000 Employee Referral Scheme, • Generous staff discount of up to 50% across all Studio Paskin venues, • Cost price wine and supplier discounts, • Enhanced parental leave package, • Emergency Cash via PayCaptain, • Partnership with Kelly’s Cause and automatic enrolment onto Hospitality Action’s Employee Assistance Programme, • Free staff meals and proper breaks We believe taking care of our team is not a perk — it’s our responsibility. About Us: The Barbary Notting Hill is part of Studio Paskin, alongside The Palomar, The Barbary Neal’s Yard, The Blue Posts, Evelyn’s Table and The Mulwray. Our success is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go — places of elegance, professionalism, generosity and warmth. If you are an experienced operator who feels most alive in the middle of service, who loves the craft of restaurants and wants to help shape the next chapter of The Barbary Notting Hill, we would love to hear from you.

Membership Manager – Family members club Location SW London Salary: £40,000+ Imagine a place where kids can have the time of their lives while parents relax, laugh, and reconnect — all under one roof. That’s what my client is building: a vibrant, hub for families, and they are looking for a Membership Manager who can make every member feel like part of something truly special. About the Role As our Membership Manager, you’ll be the heartbeat of the member experience — blending strategy, hospitality, and warmth into every interaction. Your focus? Growing our family community through thoughtful membership sales, building lasting relationships, and making sure every visit feels better than the last. You’ll work closely with the General Manager and Events Team to create unforgettable experiences, while leading the front-of-house crew to deliver top‑tier service with smiles all round. What You’ll Be Doing • Champion the full membership journey — from that first curious enquiry to welcoming new families into our community., • Dream up and deliver exciting member events and activities that keep our community buzzing and growing., • Be a friendly problem‑solver, handling queries and feedback with empathy, charm, and efficiency., • Oversee bookings, calls, emails, and admin with professionalism and attention to detail., • Lead a welcoming front‑of‑house team that makes every arrival feel like coming home., • Keep leadership in the loop with accurate membership reports and insights., • Train, motivate, and support your team to shine in every interaction. Experience • At least 2 years’ experience in membership management, sales, or guest relations — ideally in a luxury hospitality or private members’ environment., • A knack for connecting with people — from tiny toddlers to seasoned executives., • Excellent communication and diplomacy skills, with the ability to turn challenges into opportunities., • Smart time‑management and multitasking skills — because every day is different., • A problem‑solver’s mindset with a “big‑picture” approach., • Fluency in multiple languages is a plus (bonus points for Arabic!)., • A clear Enhanced DBS check. This is more than a job — it’s a chance to help shape magical moments for families, every single day. For more details contact

JOIN US as a Centre Manager – a role for the remarkable Ready to step into a role where your standards, drive, and mindset truly matter? ABOUT US At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. THE ROLE We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients. Key Responsibilities: • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed CANDIDATE PROFILE If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: • Lead with a proactive, hands-on approach, • Prioritise exceptional client care and clear, confident communication, • Have strong operational and team management experience, with a talent for coordination, • Stay calm, adaptable, and composed under pressure, • Are relentlessly organised, with razor-sharp attention to detail, • Build trust quickly and create a warm, elevated atmosphere, • Love to take initiative, stay solutions-focused, and confidently own client-facing events WHAT WE OFFER Salary: £40,000-45,000 PA We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive. FINDING THE RIGHT FIT Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day. THE OPEN DAY EXPERIENCE This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!

The Role: Learning and Development Manager The Location: Support Office and All Restaurant Locations The Salary: Competitive Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: The Learning and Development Manager plays a critical role in embedding service standards and strengthening operational capability across the group. The role will spend a significant proportion of their time within restaurant environments, working alongside teams during live service to role-model standards, provide real-time coaching and support managers in driving performance. The role is designed to flex in line with business priorities. During new openings, seasonal peaks or targeted performance improvement phases, the emphasis will be heavily operational. During stable trading periods, focus will shift toward structured programme delivery, development coordination and performance reporting. The objective is to ensure that service excellence is consistently delivered and that development initiatives translate into measurable improvements in capability, engagement and commercial performance. Service Excellence & On-the-Floor Development • Spend regular time in our restaurants supporting teams during live service to reinforce service standards and guest experience expectations., • Provide real-time coaching and feedback to FOH and BOH team members to strengthen service behaviours and confidence., • Conduct service observations and share constructive feedback with management teams to support ongoing improvement., • Reinforce brand standards and the guest journey across all Evolv concepts., • On-shift management coaching, post shift feedback and action points., • Support training delivery during new restaurant openings and major operational initiatives Learning & Development Support • Support the Talent & Development Manager in delivering core learning programmes across the group., • Assist in coordinating and delivering management development workshops and operational training sessions., • Support the onboarding and development of newly promoted managers/chefs, • Help embed Evolv values and service expectations within training activities., • Assist with the ongoing development and improvement of training materials and resources. Talent Development Support • During operational visits, highlight team members demonstrating strong potential and development readiness., • Provide feedback to management teams to support internal progression discussions., • Support the Talent & Development Manager with tracking development activity and internal promotions., • Lead and support the operational teams in completing appraisals. This includes training managers on the appraisal system and delivering completion updates to the wider business. Apprenticeships & Early Talent • Coordinate apprenticeship programmes across the group., • Act as the key contact for external training providers and support learner administration., • Monitor learner engagement and progress and flag any issues to managers., • Support restaurant teams in providing effective mentorship to apprentices., • Lead on group induction ensuring all new employees are set up for success. Digital Learning & Compliance • Monitor and support engagement with online learning platforms and training completion., • Work with restaurant managers to maintain strong compliance training standards., • Support reporting on training engagement and completion rates., • Assist in implementing new digital learning initiatives across the business. Product & Knowledge Development • Support the delivery of wine and product knowledge training in partnership with internal specialists and suppliers., • Reinforce product knowledge and storytelling during service coaching., • Analysis of sales data, to identify knowledge gaps and proactive sales training., • Help build team confidence in recommending and explaining products to guests. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

An exciting opportunity has arisen for an experienced Event Manager to join the Private Dining Team at The Birley Clubs based in Mayfair, London. The Birley Clubs operate some of the world’s most iconic private members’ clubs; Annabel’s, Harry’s Bar, Mark’s Club, George and The Bath & Racquets Club. As Event Manager you will effectively manage and sell the private dining spaces across The Birley Clubs. You will be required to prepare all event documentation and coordinate with the onsite Private Dining Teams and client to ensure consistent, high level service throughout all stages of the event as well as a seamless turnover to the onsite team. You will effectively handle all member enquiries for your Clubs and ensure conversion targets are achieved on an ongoing basis. We offer our employees: • A highly competitive starting remuneration package, • Increased remuneration as you develop and progress in your role, • Staff discounts, • Discounted corporate rate at Fitness First and V Health, • Life assurance cover, • Employee events, • Access to pension scheme, • Access to our Cycle to Work scheme, • Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn Key Responsibilities: • Be the primary point of contact for member and client enquiries across The Birley Clubs, • Lead and manage all events from enquiry to execution, ensuring an exceptional end-to-end experience, • Liaise closely with the operation teams, chefs, sommeliers, and private dining managers to ensure seamless event delivery, • Prepare all necessary event documentation, including contracts, function sheets, menus, floor/table plans, and guest collateral, • Ensure timely and accurate contract completion and adherence to standard operating procedures (SOPs), • Conduct site visits and client walkthroughs, providing expert guidance on event layout and logistics, • Create bespoke proposals that reflect the client’s vision and The Birley Clubs’ luxury standards, • Identify upselling opportunities and enhancements to elevate the members experience, • Build strong cross-functional relationships with the Private Dining and wider operations teams, • Support business development by cross-selling across clubs and spotting new event opportunities, • Prepare weekly sales reports and event forecasts for senior leadership, • Lead pre-event briefings and attend post-event debriefs to ensure operational alignment, • Gather and respond to post-event feedback, ensuring continuous service improvement, • Assist the Head of Events with ad hoc administrative tasks and strategic initiatives We are ideally looking for candidates who: • Have worked in a similar role as a strong Event Manager within the luxury hospitality market, • Be passionate about delivery high quality and unique events, • Have excellent time management, project management and organisation skills and the ability to prioritise tasks and effectively manage the workload in order to meet deadlines, • Be experienced in working within budgets and hitting targets, • Be an excellent communicator both verbally and in writing ensuring a professional and courteous manner at all times with members, clients and suppliers, • Have excellent administration skills, • Be well-presented, out-going, confident and an excellent team player, • Be effective at multi-tasking and managing multiple events whilst remaining calm, • Have strong working knowledge of Word, Excel, Outlook and related PC packages This role is based at our Mayfair office and requires on-site presence Monday to Friday. If you want to be part of the most exciting private members’ clubs in London, we would love to hear from you!

An exciting opportunity has arisen for a Membership Assistant to join the Membership Team for The Birley Clubs. The Birley Clubs is a prestigious group of private members' clubs renowned for their exclusive and luxurious environments, exceptional service, and distinguished clientele. Reporting to the Membership Manager and Director, the Membership Secretary will have responsibility for supporting the Membership team as a point of contact for all membership enquiries of three of our high-profile Clubs within the group. Key Responsibilities: • Supporting the Membership Team as the point of contact for all Membership enquiries relating to the club via phone, email, or letter, • Supporting in the management of all administration relating to club Waiting List, new Member elections and existing Member queries, • Answering of Membership phone and dealing with all enquiries appropriately, taking payments when required, • Responsible for all administration relating to applications including sending and tracking of forms, management of Waiting Lists, corresponding with applicants as required, • Managing applications, • Reporting, as required, on Waiting List figures and relevant data, • Running lists using Salesforce for monthly newsletters to Members, • Ordering of all stationery and print collateral, working with printers where necessary, • Supporting Membership Managers and Directors as required, • Attending Member events and support with guest lists, • Assisting Membership Director with expenses, meetings, scheduling team meetings, and ad hoc personal admin, • Assisting with Elections, • Monitoring and setting up Committee Memberships Key Skills and Experience • Have previous experience working with private members’ clubs or within luxury sector is preferable., • Excellent telephone manner, • Highly proficient in Excel, Word and Outlook, with Salesforce database experience being desirable, • Need to have an excellent attention to detail and strong organisational skills, • Ability to multi-task and a team player, • Professional, discreet and remain calm under pressure, • Previous experience dealing with HNW individuals preferable, • Have a good understanding of the social layering relevant to private members’ clubs This role is office-based, Monday through Friday, and requires a consistent presence onsite. If you want to be part of the most exciting private members club in London – we would love to hear from you!

Restaurant Manager – Luxury Michelin-Starred Client London - Immediate start One Michelin Restaurant £40,000 – £47,500 PRS is proud to be partnering with an exceptional, Michelin-starred restaurant in London to recruit a talented and driven Restaurant Manager. This is a rare opportunity to join a highly respected venue known for its refined yet welcoming approach to hospitality, where consistency, attention to detail, and genuine guest care are at the heart of everything they do. The Role As Restaurant Manager, you will play a pivotal role in leading the front-of-house operation, working closely with the General Manager and Head Chef to deliver seamless, memorable dining experiences. You will act as both a service leader and cultural ambassador, ensuring the highest standards are always upheld. This is a hands-on leadership role requiring energy, precision, and a passion for excellence within a Michelin-level environment. What’s on Offer • Competitive salary of £40,000 – £47,500, • Monthly tronc bonus, • 45.5 hours per week, • 28 days holiday, • Structured rota: 7 shifts across 5 days (2 doubles, 3 singles) Service Excellence • Lead from the floor with professionalism, warmth, and precision, • Motivate, mentor, and develop the FOH team, • Support recruitment, training, and performance management, • Deliver regular service briefings and training sessions, • Enhance team knowledge across food, wine, and guest interaction, • Monitor revenue, labour costs, and KPIs, • Ensure billing accuracy and accountability Essential: • Proven experience as a Restaurant Manager (or equivalent), • Background in fine dining or Michelin-level service is essential, • Strong leadership, communication, and organisational skills

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced Senior Restaurant Manager to join our team. This is an opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your leadership career within a world-class brand. Key Responsibilities • Lead day-to-day front-of-house operations, ensuring seamless service and exceptional guest experiences., • Be highly visible on the floor, motivating the team and maintaining premium service standards at all times., • Anticipate guest needs, handle feedback professionally, and ensure prompt resolution of any issues., • Manage restaurant floor plans, team sections, and service readiness for each shift., • Oversee opening and closing procedures, including cash handling, handovers, and operational checks., • Supervise, coach, and develop FOH team members and junior managers to ensure consistent performance., • Support recruitment, onboarding, and delivery of structured training programmes., • Monitor stock levels, breakages, and operational costs, ensuring efficiency without compromising quality., • Analyse sales performance and contribute operational insight to improve revenue and guest satisfaction., • Ensure compliance with Health & Safety, Food Hygiene, COSHH, licensing regulations, and company SOPs., • Support local marketing initiatives, promotions, and guest loyalty programmes., • Maintain strong communication with reception, kitchen, and management teams to ensure smooth service flow. What We’re Looking For • Minimum 4 years’ restaurant management experience, ideally within luxury or fine dining., • Proven leadership experience managing, training, and motivating FOH teams., • Strong operational knowledge including inventory management, budgeting, and compliance., • Passion for delivering exceptional guest experiences with attention to detail., • Highly organised with strong problem-solving abilities., • Confident using POS, scheduling, and stock management systems., • Excellent communication skills and a collaborative approach., • Flexibility to work shifts, including evenings and weekends., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included., • Time to Recharge: 28 days’ holiday (increasing with service).

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Assistant Restaurant Manager – Michelin-Star Restaurant – Central London We are seeking a passionate and driven Assistant Restaurant Manager to join the leadership team of an award-winning Michelin-star restaurant in Central London. This is an exciting opportunity for a hospitality professional who thrives in a high-end, fast-paced environment and is committed to delivering exceptional guest experiences. The Role As Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing the day-to-day operations of the front-of-house team. You will play a key role in ensuring flawless service, maintaining the highest standards of hospitality, and inspiring the team to consistently exceed guest expectations. Key Responsibilities • Assist in managing daily restaurant operations and service flow, • Lead, motivate, and develop the front-of-house team, • Ensure exceptional guest service and handle guest feedback professionally, • Support recruitment, training, and performance management, • Maintain Michelin-level service standards and attention to detail, • Monitor reservations, staffing levels, and service efficiency, • Work closely with the kitchen and senior management team, • Previous experience as Assistant Manager or Supervisor in a high-end or Michelin-star restaurant, • Strong leadership and team development skills, • Passion for fine dining, wine, and luxury hospitality, • Exceptional communication and organisational skills, • Calm under pressure with a hands-on approach to service, • Competitive salary, • Opportunities for career progression, • Ongoing training and development, • Staff meals and employee benefits Apply now with your CV.

The Trampery is seeking a Facilities Manager to join the facilities team on a full-time, permanent basis. Role Facilities Manager Contract Full-time, permanent Working hours Monday – Friday (37.5 hrs per week) Base salary Up to £37,500 Location Fish Island Village E3 2XT Stratford E15 2HB Poplar E14 0UX or any other Trampery Site Reports to Head of Facilities Responsibilities We are looking for an enthusiastic and proactive FM to look after multiple Trampery sites. Facilities Maintenance & Repairs: • Deliver core maintenance services across all Trampery sites, including planned projects, reactive, • maintenance, cyclical and preventative repairs., • Perform regular building inspections to ensure facilities meet established standards., • Keep the Community Team informed of maintenance activities, updates, and live information., • Coordinate with landlords and partners when maintenance issues fall within their responsibility., • Liaise with suppliers and contractors to obtain quotes, schedule work, and oversee maintenance tasks., • Oversee Audit Reviews and ensure Health & Safety compliance across all sites., • Support the review and validation of facilities budgets to ensure accuracy and proper processing., • Assist with project management and the successful delivery of site improvement initiatives. Personal requirements Have experience of facilities management or property experience. • Have experience of managing contractors, budgets, invoices., • Be able to multitask, prioritise and problem-solve workload accordingly., • Work independently without instruction whilst taking ownership of problems from start to end., • Direct management of contractors and self-delivery is desirable., • Hands-on. Company Culture A progressive, open-minded and kind culture. • Each individual is free to be themselves and is supported in giving their best., • Always striving to learn, improve, be better and build a better world. What we offer Company-wide Training, Learning & Development opportunities. • Regular team activities including Socials, Wellbeing and Team builders., • Monthly wellbeing budget., • Charlie HR Perks and Discounts to thousands of vendors., • Remote working (1 full week per year), • 32 days off per year (20 days annual leave, plus 8 bank holidays, plus 1 day off during your birthday week plus paid end of year closure from Christmas Day to New Year’s Day (unless stated differently in your contract), • Free guest pass to workspace for partner, friend, or child once a month., • Cycle to work / Annual travel card loan schemes. Start Date ASAP Deadline for Application 5pm Friday 8 May 2026 (Please apply early as applications will close before the deadline if high volume received) Accessibility We welcome applications from people who identify as neuro-diverse and/or having a disability and would like our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment Team will contact you to discuss how we can accommodate. As a Disability Confident Employer, we are committed to offering an interview to candidates with disabilities, providing they meet the minimum requirements of the job role. Inclusivity The Trampery is proud of its supportive and inclusive culture, and we are committed to making it a welcoming place for everyone who comes to work with us. The Trampery is an equal opportunities employer and welcomes all applications. We do not discriminate based on, but not limited to, the following; age, education, disability, gender identity, partnership status, parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. About The Trampery The Trampery is a purpose-led enterprise dedicated to making business a positive force in society. It provides workspaces, venues, training and management services in pursuit of its mission. The five key elements of its mission are to: Advance business models with positive social & environmental impact. Support entrepreneurs from under-represented backgrounds. Drive inclusion & diversity in the workplace. Promote healthy work-life balance & well-being. Contribute to thriving neighbourhoods and strong communities. Today The Trampery operates six campuses across the city. It works with a variety of property partners including developers, local authorities and public institutions. B Corp certified, The Trampery actively supports new forms of enterprise that solve social or environmental problems. It also offers dedicated support to entrepreneurs from under-represented backgrounds, helping to rebalance London’s unequal business community. More than 2000 entrepreneurs, innovators and creative businesses have called The Trampery home.

Experience - Previous experience in a high volume quality restaurant reception using SevenRooms Salary - Competitive Schedule - Full Time JKS Restaurants are seeking a Senior Reception Manager to join their Brigadiers restaurant team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant, • Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits, • Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow, • Handle guest enquiries across phone, email, and in person with professionalism and diplomacy, • Oversee VIPs, regulars, and special requests with discretion and attention to detail, • Respond to guest feedback, complaints, and last-minute changes calmly and efficiently, • Maintain a strong presence on reception during peak service periods, • Optimise table allocation to support revenue and smooth operations, • Monitor booking trends and adjust strategies accordingly, • Coordinate large parties, private dining bookings, and special events, • Full proficiency in SevenRooms Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Monthly JKS Dining Out Allowance, • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership, • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Cycle to work Scheme, • Employee Assistance Program, • Enhanced Maternity/Paternity Leave, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions, • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Additional holiday for every year with us (rising to 30 days), • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

Corporate Receptionist – Investment | West End £40,000 + excellent benefits 8.00 am - 4.30 pm 9.30 am - 6.00 pm On rotation A truly standout opportunity for a 5-star calibre Receptionist to join a high-performing, fast-growing investment environment in stunning West End offices. This is not just a front-of-house role, it’s a business-critical position where you will be the face and heartbeat of the office, setting the tone from the moment guests walk through the door. Perfect for someone coming from luxury hospitality, cabin crew, yachting or a polished corporate investment setting, looking to step into investment and build a long-term career. You’ll sit at the centre of a dynamic, ambitious team, working closely with EAs, the Office Manager and Operations, gaining exposure and responsibility from day one. The Role • Acting as a true 5-star ambassador, delivering an exceptional meet-and-greet experience for clients, investors, HNWIs and VIP guests, • Running the front of house with precision from immaculate presentation of reception and meeting rooms to seamless guest coordination, • Handling the switchboard, ensuring all calls are answered promptly and directed professionally, • Coordinating meeting rooms, catering, couriers, taxis and travel arrangements, • Supporting EAs and the wider team with overflow admin, including diary support, document prep and ad hoc coordination, • Liaising with facilities, IT, cleaning and external suppliers to ensure the office runs flawlessly, • Assisting with office events, team coordination and day-to-day operational support About You • 3-5 years’ experience in a high-end, client-facing environment, • 5* hotel, corporate reception, cabin crew, yachting or similar, • Impeccable presentation and communication skills, • A warm, polished and professional at all times, • Naturally organised, proactive and calm under pressure in a fast-paced setting, • A genuine team player who is happy to roll up their sleeves and go the extra mile, • Confident juggling multiple priorities with excellent attention to detail, • Strong working knowledge of MS Office (Outlook, Teams, Word, Excel, PowerPoint), • A keen interest in investment/finance and a desire to work as a career Receptionist in the investment industry Why Apply? • Join a high-calibre, ambitious environment surrounded by driven professionals, • Work in beautiful, design-led offices in the heart of the West End, • Be part of a culture that values excellence, energy and initiative This is an exceptional opportunity for a stylish, polished and career-driven Receptionist looking to break into or further establish themselves within the investment space. If you take pride in delivering flawless service and thrive in a fast-paced, high-performing environment, I would love to hear from you.

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Head of Housekeeping – Luxury Train Experience We are recruiting on behalf of a world-renowned luxury travel brand for a truly unique and exceptional opportunity as a Head of Housekeeping onboard one of the most prestigious luxury train experiences in the world. This is not your typical housekeeping role — you will be delivering world-class standards in a dynamic, ever-changing environment, ensuring every guest experiences the highest level of comfort, service, and attention to detail throughout their journey. The Role As Head of Housekeeping, you will lead from the front — combining hands-on operational excellence with strong leadership. You will be responsible for maintaining impeccable standards across guest cabins and all communal areas, while managing and inspiring your team to deliver an unforgettable guest experience. This is a customer-facing role, requiring professionalism, composure, and a genuine passion for luxury hospitality. Key Responsibilities • Lead, motivate, and develop the housekeeping team onboard, • Maintain exceptional standards across guest rooms and communal areas, • Take a hands-on approach to daily operations, • Manage rotas, staffing, and payroll responsibilities, • Ensure seamless delivery of a world-class guest experience, • Respond to guest needs with efficiency, discretion, and professionalism, • Continuously look for ways to enhance service and operational excellence About You • Proven experience in a luxury housekeeping environment at Supervisor or Manager level, • A natural leader with a hands-on, proactive approach, • Calm, level-headed, and solutions-focused under pressure, • Highly organised with strong attention to detail, • Confident in a guest-facing role, delivering exceptional service, • Passionate about hospitality and creating memorable experiences The Package • £42,000 salary, • Outstanding benefits package, including:, • Private Medical Insurance (PMI), • Dental cover, • Access to worldwide stays across an exclusive resort network, • The opportunity to work within a truly unique luxury travel environment Working Pattern • Rota-based role, • Required to travel and stay onboard for up to 6 nights at a time This is a rare chance to join an iconic brand and be part of delivering one of the most exclusive and memorable travel experiences in the world.

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!

FRONT OF HOUSE MANAGER City of London | Major Financial Services Client | 5* Corporate Environment £49k - £50k + bonus Monday - Friday The Role We're looking for an exceptional Front of House Manager to lead operations at a flagship financial services location in the City. This is a high-profile, hands-on leadership role! you'll be the heartbeat of the building, creating a vibrant community and delivering outstanding service that exceeds expectations every day. You'll manage a team of 20, including four direct team leaders, overseeing Community, Welcome and AV functions across Reception, Client Meeting Suites, Internal Meeting Rooms and Executive Floors. What You'll Be Doing • Lead, coach and develop a team of 20, including four team leaders, • Own service delivery against contractual KPIs and SLAs, • Build trusted relationships with senior client stakeholders, • Create and drive a calendar of community and colleague events, • Implement and maintain SOPs across all service areas, • Produce monthly client reports and carry out regular service audits, • Manage recruitment, inductions, probations and annual appraisals, • Proactively identify and resolve issues before they escalate, • Minimum 4 years in a senior Front of House, Hospitality or Guest Services leadership role within a 5? corporate environment, • Proven track record managing large, diverse teams, • Experience managing and developing team leaders, • Confident communicator at all levels, including senior stakeholders, • Strong understanding of SLAs, KPIs and service reporting, • Knowledge of H&S legislation and security protocols, • Proficient in meeting room booking systems (Condeco or similar) and visitor management platforms, • AV and video conferencing experience desirable You're warm, proactive and exceptionally organised. You lead by example, take ownership and thrive in a fast-paced, client-facing environment. You're as comfortable mentoring your team as you are presenting to senior stakeholders, and you're always looking for ways to improve the experience for everyone in the building.

Assistant Front of House Manager At Park Plaza, we are all about creating stories and memories by delivering excellent and personal service to our guests. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. As an Assistant Front of House Manager, you can bring your passion and positive personality to work and be part of this vibrant team. As our Assistant Front of House Manager, you will receive: • Salary: Competitive plus great benefits, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training The ideal candidate for the Assistant Front of House Manager role will: • Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House department, • Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance management, • Demonstrate leadership through leading by example, • Clearly communicate operational and strategic information and ongoing customer feedback, • Empower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coaching, • Have excellent knowledge of Opera, • Have previous Assistant Front of House Manager or Front Office Manager experience in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

We are seeking an experienced and inspiring Executive Chef to lead our kitchen operations and deliver outstanding culinary experiences aligned with the standards of a luxury property. This senior leadership role is responsible for all aspects of kitchen management, food quality, cost control, team development, and guest satisfaction. The successful candidate will combine strong commercial acumen with operational excellence and a passion for developing high performing teams. Key Responsibilities Kitchen Operations & Leadership • Lead, motivate and develop all chefs, cooks and the wider kitchen team, ensuring consistent standards of food quality, presentation and service., • Maintain exceptional standards across all kitchen areas., • Conduct daily briefings and monthly team meetings to ensure effective communication and engagement., • Ensure a positive team culture that promotes pride, professionalism, respect and high employee morale., • Take a proactive approach to performance management, working closely with People and Culture where required. Food Quality & Guest Experience • Consistently deliver food of exceptional taste, quality and presentation that exceeds guest expectations., • Ensure strict compliance with food safety, hygiene and HACCP standards at all times., • Maintain strong awareness of regular guests and encourage repeat business through personalised service., • Anticipate guest needs and deliver service in line with the brand’s Proud values. Financial & Commercial Management • Maximise kitchen profitability through effective cost controls, waste minimisation and stock management., • Oversee ordering, receipt, storage and security of all food items., • Track food costs and support the preparation of departmental budgets, forecasts and performance reports., • Identify and maximise all revenue-generating opportunities. Planning, Strategy & Coordination • Analyse daily and future business levels, including arrivals, events and promotions, ensuring effective forward planning., • Liaise closely with the Director of Sales & Marketing and the F&B Manager on events, promotions and special requirements., • Maintain strong interdepartmental relationships to ensure seamless guest experiences., • Monitor competitor activity and industry trends to maintain a competitive luxury offering. Health, Safety & Maintenance • Ensure all kitchen, back of house and staff dining areas are maintained to the highest standards of cleanliness and safety., • Take responsibility for routine equipment maintenance, reporting wear, damage or issues promptly., • Promote a safe working environment for colleagues and guests in full compliance with health and safety regulations. About You • Proven experience as an Executive Chef or Senior Head Chef in a high end or luxury hospitality environment., • Strong leadership skills with a track record of developing and retaining high performing teams., • Excellent financial, budgeting and cost control expertise., • Creative, trend aware and passionate about food excellence., • Highly organised with the ability to manage multiple priorities in a fast paced environment., • Flexible, professional and committed to continuous personal and professional development., • Excellent communication and interpersonal skills. The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Role: Operations and Events Manager Start Date: Immediately Location: London Victoria, SW1E Salary: Competitive Hours: Mon – Fri 08:30-17:30hrs – onsite Company Overview Join Corinthian Sports, where luxury meets world-class sport. As the UK’s leading provider of premium hospitality experiences, we deliver unforgettable moments at some of the most prestigious global events — including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke client packages to our exclusive Pegasus Lounge, we specialise in crafting exceptional, high-end experiences for discerning clients across the UK and internationally. With offices in London, Glasgow, and Manchester, this London-based role offers the opportunity to travel extensively, supporting and delivering events across the UK and worldwide. The Role We are seeking an experienced Operations & Events Manager with a strong background in premium hospitality and live events to lead the delivery of our growing portfolio, reporting directly to the Head of Operations & Events. This is a senior, hands-on role responsible for the end-to-end execution of high-profile events, ensuring every detail is delivered to the highest standard. You will oversee logistics, manage supplier and venue partnerships, and lead a dynamic team to deliver seamless, world-class experiences. You’ll play a pivotal role in shaping operational excellence, driving continuous improvement, and elevating the client journey, particularly across our flagship Pegasus Lounge offering. This role requires flexibility and a willingness to travel, often nationally and internationally, to oversee event delivery on-site. What You’ll Do • Lead the end-to-end planning and delivery of premium hospitality events, ensuring exceptional execution at every stage, • Manage and develop strong relationships with venues, suppliers, and key stakeholders, • Oversee event logistics, stock control, and inventory management across multiple events, • Lead, mentor, and develop the Operations & Events team, fostering a high-performance culture, • Collaborate cross-functionally with Sales, Marketing, and Finance to align operational delivery with commercial objectives, • Take ownership of Pegasus Lounge events, supporting growth and innovation within this flagship product, • Identify and implement process improvements to enhance efficiency and client experience, • Manage budgets, forecasting, and financial performance across events, • Oversee on-site event delivery, ensuring smooth execution and exceptional guest experience, • Analyse post-event feedback and reporting, driving continuous improvement, • Support business growth initiatives and new event opportunities A full UK driving licence is essential, as the role involves travel between multiple sites, some of which are not accessible by public transport. What You’ll Bring • Proven experience in premium hospitality, sports events, or luxury event management, • Minimum 3+ years in a managerial role, leading teams and delivering complex events, • Fluent English (written and spoken) is required. Additional language skills, particularly French and Italian, are desirable., • Strong commercial and financial acumen, including budgeting and forecasting, • Exceptional project management skills, with the ability to manage multiple high-profile events simultaneously, • A proactive, solutions-focused mindset with the ability to perform under pressure in fast-paced environments, • Outstanding communication and stakeholder management skills, • High attention to detail with a passion for delivering world-class guest experiences, • Flexibility to travel frequently (UK & international) and work on-site at events, • Strong proficiency in Microsoft Office and CRM systems Perks & Benefits At Corinthian, we don’t just deliver events, we create extraordinary experiences. You’ll be part of a collaborative, ambitious team working at the forefront of luxury sports hospitality, with real opportunities to grow your career. • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to adjust to ensure an accessible hiring process.

Lexington, an award-winning contract caterer, is looking for strong Event Floor Managers to join us in providing an outstanding service to prestigious sites across London. The Client Support Team is the internal staffing solution for all Lexington venues, our talented team support across multiple sites to ensure all sites deliver exceptional service. Our Benefits: At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded. • FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work, • Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours, • Opportunities for Career Progression, • Pension Schemes, • Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme What you’ll be doing… As an Events Floor Manager you will: • Develop events from proposal right up to delivery, communicate and maintain project timelines and priorities as well as responding appropriately to incoming enquiries via phone and email., • Lead the front-of-house team during live events, ensuring exceptional guest experiences and the seamless flow of service., • Manage event timelines and coordinate with culinary, bar, and operations teams to maintain precise execution., • Brief and supervise service staff, ensuring clear understanding of event expectations, floor plans, menu details, and service style (e.g. plated, buffet, tray service)., • Oversee set-up and breakdown of FOH areas, ensuring cleanliness and adherence to health & safety standards., • Ensure compliance with food safety, licensing, and venue-specific regulations at all times. What We’re Looking For: • Experience: Minimum 2–3 years in event or hospitality floor management, ideally in premium or high-profile environments (e.g., luxury catering, hotels, private members clubs, fine dining restaurants)., • Comfortable managing a variety of events — from small receptions to complex fine dining setups., • Willing to work evenings and weekends based on event schedules., • Desirable: Personal license holder, first aid trained, fine dining trained, cocktail trained Join our award-winning team passionate about serving delicious food to exceptional clients in London. Interested? Click the ‘Apply now’

Hakkasan Group, home to internationally acclaimed restaurants including Hakkasan and Yauatcha, is seeking an experienced and personable Guest Relations Manager to join our front-of-house leadership team. This is an on-site role based in Hakkasan Mayfair, dedicated to elevating the guest experience - acting as the bridge between guests, restaurant operations and the wider commercial team. This position focuses on relationship-building, service recovery, guest engagement and ensuring every visit reflects the exceptional standards of our brands. The Role • Act as the primary on-site contact for guest relations, ensuring a warm, personalised and seamless experience from arrival through to departure., • Build meaningful relationships with regular guests, VIPs and key clients, fostering loyalty and encouraging repeat visits., • Work closely with restaurant management and service teams to anticipate guest needs and enhance the overall dining journey., • Handle guest feedback professionally and proactively, resolving issues with care and efficiency., • Support special occasions, VIP visits and high-profile bookings, ensuring exceptional attention to detail., • Act as a brand ambassador both within the restaurant and externally, maintaining strong relationships with concierges, local businesses and hospitality partners., • Support the growth of our guest community through personalised engagement and memorable experiences., • Monitor guest feedback trends and provide insights to support continuous improvement. About You • Previous experience in a Guest Relations, Guest Experience or Front of House leadership role within luxury hospitality or premium restaurants., • A natural relationship-builder who enjoys connecting with guests and creating lasting impressions that extend beyond a single visit., • Commercially aware, with an understanding of how exceptional guest relations contribute to reputation, loyalty and long-term success., • Calm, confident and solutions-focused, with strong service recovery experience., • Passionate about hospitality and creating memorable experiences., • Professional, polished and comfortable engaging with a diverse and international clientele. Our Benefits • Dine & Delight: 50% off food and beverage across all our restaurants, including takeaway., • We’ve Got You Covered: Employee Assistance Programme, medical insurance, life assurance and enhanced parental leave., • Birthday Bonanza: An extra paid day off on your birthday., • Share the Experience: Refer a friend and earn up to £750., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: WSET certifications, apprenticeships and development courses., • Giving Back: Support charity, sustainability and community initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus. If you’re passionate about hospitality and thrive on creating exceptional guest moments, we’d love to hear from you. Apply via the link below.

CONTENT PROJECT MANAGER Department: Travel Experiences Brands: TTC Reports to: General Manager - Content Direct Reports: Content Coordinator & Content Copy Editor Contract Type: Fixed Term: May-October 2026 ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY This is an opportunity to lead a high-profile, time-critical content project at the heart of a major brand launch. As Content Project Manager, you will take ownership of a scaled rewrite of a large travel product catalogue, coordinating a copy editor, CMS editor, Production team members, and travel specialists to deliver quality content on time and within budget. You will manage delivery of tiered content rewrites across the full product range ahead of launch, preparing the team for a complete post-launch rewrite to bring all remaining content up to the new brand standard. The project covers a rewrite of IV and CS travel product catalogues, structured in tiers to prioritise the highest-impact content for launch: Phase 1 (May – September 2026) • Top sellers (20% of the catalogue) receive a full rewrite., • A further 30% of the catalogue receives a partial rewrite, covering descriptions and brand language., • The remaining 50% receives a light optimisation of brand language and SEO., • All rewritten content is checked by the Travel Experiences team, uploaded to the CMS, and validated ahead of launch. Phase 2 (October 2026) • Prepare team plan for a full rewrite of all remaining itineraries not completed in Phase 1, aligned to new brand standards, and align with Production team to scope new imagery requirements to match brand briefs across the product range. KEY RESPONSIBILITIES • Own the end-to-end project plan across both phases of the programme., • Build and maintain the project board in Monday.com, ensuring full visibility of tasks, owners and deadlines., • Track progress against milestones and proactively manage risks and blockers., • Ensure all content is approved and ready ahead of the brand launch date., • Scope and hire a small temporary workforce within the approved budget, including a Copy Editor, Content Coordinator and Image Editor (to be coordinated with Production Lead)., • Coordinate and onboard approximately 10 Travel Experience team members, including Travel Director specialists, to support content checking (to be coordinated with GM Travel Experiences)., • Manage day-to-day workflows across the full project team, keeping everyone aligned and on track., • Manage resourcing and delivery costs within the agreed budget, • Track expenditure and flag any risk of overrun promptly., • Act as the primary day-to-day contact across all content workstreams., • Provide clear, regular progress updates to senior stakeholders., • Escalate decisions and risks in a timely and structured way., • Oversee the upload and QA of all content in the C1 Content Management System., • Develop and document the content workflow for the post-launch phase, ensuring it can be sustained and handed over effectively., • Ensure all output meets the SEO and brand standards defined for each tier of the rewrite. ROLE SUCCESS CRITERIA • Proven experience managing complex, multi-workstream content or editorial projects., • Strong resource planning and budget management skills., • Experience building and managing project boards in Monday.com or a comparable tool., • Ability to onboard, brief and coordinate a mixed team of permanent staff and contractors., • Excellent communication and stakeholder management skills., • Comfortable working at pace in a high-volume, deadline-driven environment. KEY INDIVIDUAL TRAITS 1. Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness., 2. Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., 3. Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo., 4. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment., 5. Curiosity: Driven by lifelong learning, actively seeking new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value., 6. Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals., 7. Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach. YOUR EXPERIENCE AND EXPERTISE • Experience in travel, tourism or a product-catalogue-driven business., • Familiarity with SEO-driven content strategy., • Experience working with content management systems., • Background in managing image editors or image production workflows. TRAVEL & OTHER REQUIREMENTS • Work Location: Hybrid (office & remote) - details to be agreed with line manager

Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture. Position Overview: As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels. Key Responsibilities: Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools). Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection. Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes. Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences. Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes. Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently. Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics Requirements: • 3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector, • Proven experience with BI tools such as Tableau, Power BI, Looker, or similar, • Proficiency in SQL and data manipulation across various systems, • Strong understanding of data modeling, • Good communication and storytelling skills with a knack for simplifying technical insights, • Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis,etc), • Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery) Why Join Us? Be part of a rapidly expanding hospitality company with ambitious growth plans. Work with a collaborative and innovative team committed to excellence. Take ownership of revenue strategy at a portfolio level and make a tangible impact.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

About Our Restaurant and Bar Din Tai Fung is an award-winning Taiwanese brand with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our locations in Central London, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK. What are we looking for? We’re on the lookout for a hands-on, commercially minded Accountant / Finance Manager to join our growing hospitality group in the UK. This is a standalone role ideal for someone who thrives in a fast-paced environment and enjoys being closely involved in business operations, reporting, and strategy. You'll be the key finance lead in the UK, working in partnership with our outsourced accounting firm, leadership team, and Group HQ in Singapore. Key Duties and Responsibilities Financial Management & Reporting • Oversee & review work done by outsourced accounting firm., • Review financial reports – P&L, Balance Sheet, Trial Balance, schedules etc, finalise with outsourced accounting firm, close the monthly accounts timely and release the reports to the stakeholders., • Ensure timely preparation & submission of monthly financial & management reporting, Group reporting pack in accordance with Singapore requirements., • Ensure timely preparation and circulation of meeting material., • Analysis of variance, year-on-year and against budget., • Liaise with outsource accounting firm on the accounts matters e.g. AP, AR., • Ensure timely supplier payment to ensure smooth business operations, revenue collection and costing of inventory., • Manage credit controls & monitor aged debtors., • Prepare monthly Intercompany Reconciliation Report, • Develop and manage annual budget & forecast with various stakeholders., • Working capital cashflow - Monitor cashflow and working capital to ensure liquidity to support business stability., • Prepare and manage cash flow forecast and ensure adequate cash balances., • Liase with banks on matters relating to account opening, updates of bank signatories, bank facilities etc., • Monitor and control costs: Evaluate and manage food, beverage, labor, overhead costs and capex to ensure they align with budgets/ approved amount and maximize profitability., • Cost efficiency improvements: Identify opportunities for cost savings, negotiate with suppliers, and implement efficiencies across restaurant operations., • Liasie with external auditors on the company audits matters and ensure timely submission of audited reports to Group., • Review audit pack prepared by outsourced accounting firm to ensure accurate financial reporting., • Assist auditors on corporation tax related queries and other queries., • Liase with tax agent to ensure tax compliance with tax regulations (VAT, PAYE)., • Review VAT reports and final confirmation for filling., • Ensure compliance with industry regulations and financial policies., • Ensure day-to-day and long-term compliance with Group policies and procedures., • Support growth initiatives: Provide financial input for strategic decisions like expansion, new site openings, and investment opportunities., • Daily sales reporting to senior management., • Weekly reporting/ update with key commentary to Financial Controller., • Liase with corporate secretary and coordinate company secretarial matters., • Involve in system implementation & process improvements., • Assist on ad-hoc projects, assignments and reporting. Requirements • ACCA or CIMA qualified, with at least 3 years’ experience in a similar finance role, • Bachelor’s or Master’s degree in Finance, Accounting, or a related field, • Strong in financial reporting, budgeting, and compliance, with a sharp eye for detail and accuracy, • Skilled at producing clear, insightful reports for senior leadership and supporting strategic decisions, • A collaborative and dependable team player who builds strong relationships across all levels, • Adaptable and hands-on, comfortable working at both operational and board levels, • Excellent communicator, with the ability to explain complex financial matters clearly, • Acts with integrity, professionalism, and discretion at all times NOTE: The duties entailed in this job are set out in this job description; however, at times, you may be required to undertake additional or other duties as necessary to meet the business's needs. What We Offer • Competitive Pay: £50000 + Bonus, • Working Hours: Full time for 40 hours per week, • Location: Central London (on-site) Employee Benefits • 30% off dining at Din Tai Fung UK restaurants, • Dining gift voucher on your work anniversary, • Nutritious meals provided during your shifts, • Personalised development plans and clear career progression within a fast-growing restaurant group, • Paid Holidays: Start with 28 days per year, rising to 32 days with continued service, • Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family, • Monthly treats, team activities, and employee referral bonus and other exciting employee perks and rewards for your hard work

General Manager – Iconic Multi-Concept Venue & Event Space The Opportunity We are hiring a General Manager for one of the city's most celebrated cultural landmarks event space featuring a large-capacity live performance room, multiple bars, a terrace, and dedicated artist facilities with a late-night license. Strategically located within a prominent creative campus, this venue has built a global reputation for hosting breakthrough artists, legendary club residencies, brand takeovers, and high-profile screenings. The Vision for 2026 As the hospitality landscape evolves, this venue is entering its tenth year by undergoing a major transformation. We are pausing operations briefly to be reborn as a full-service hospitality destination, introducing an elevated food and beverage program alongside our heritage live music offering. We are seeking an exceptional leader to drive this new chapter. Role Overview This is a high-level leadership role responsible for the day-to-day operation of the site. You will be tasked with ensuring operational excellence, driving commercial performance, safeguarding the premises license, and building a high-performing team that delivers world-class guest experiences. What You’ll Achieve in 12 Months: • Concept Relaunch: Oversee the successful opening of the new multi-concept offering, delivering a seamless experience for guests and partners., • Operational Excellence: Lead flawless compliance across all events, ensuring health, safety, and security standards are upheld to protect the site license., • Team Leadership: Build and inspire a flagship team, guiding department heads to hit recruitment targets, manage labor costs, and hit GP goals., • Guest Experience: Elevate service standards by proactively monitoring feedback and implementing improvements that keep the venue at the forefront of the industry., • Commercial Growth: Maximize revenue through bar sales optimization, developing incremental income streams, and managing budgets with financial rigor., • Strategic Communication: Ensure total alignment between Directors, department heads, and front-of-house staff to keep the business unified and purpose-driven., • Proven Track Record: Experience as a General Manager within a high-volume live music venue, multi-concept restaurant/bar, or large-scale event space., • Commercial Acumen: Fully comfortable with P&L responsibility, budgeting, and sophisticated F&B cost control., • Regulatory Knowledge: Deep understanding of licensing laws and health & safety frameworks within the late-night economy., • Exceptional Communication: Ability to engage confidently with senior stakeholders, artists, agents, and external promoters., • Shape a Legacy: Lead the evolution of a beloved venue through a major investment and conceptual pivot., • Collaborative Environment: Work within a wider creative campus that unites music, culture, food, and drink., • Impact: Make a lasting mark on the city's nightlife by shaping the future of a venue with genuine heritage and international recognition.

Restaurant Manager / Assistant General Manager – Michelin-Starred Restaurant | London Smyth & Co – Extraordinary Opportunities for Extraordinary Talent We are currently representing one of London’s most exciting Michelin-starred restaurants, seeking a driven and highly talented Restaurant Manager or AGM ready to step into a high-performance, career-defining environment. This is a rare opportunity to join a restaurant operating at the very top of the UK dining scene, where excellence is the standard and ambition is expected. We are looking for someone with: • Experience in Michelin-starred or leading fine dining restaurants in London or the UK, • A strong background in high-level service, guest experience and team leadership, • Genuine fire, energy, and passion for world-class hospitality, • Immediate start within one of London’s most respected Michelin kitchens, • A clear and supported pathway to General Manager level, • The chance to work alongside some of the industry’s most talented chefs and operators, • A culture built on precision, excellence, and genuine hospitality leadership Discretion and confidentiality are absolutely assured at every stage. If you are ready for a serious step forward in your career, we would welcome a confidential conversation. Smyth & Co – The leading exclusive provider of talent for luxury hospitality.

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Housekeeping Manager About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. Duties and responsibilities related to the Housekeeping Manager role • Reporting to the Director of Rooms, the Housekeeping Manager plays a key role in leading the housekeeping operation and ensuring the highest standards of cleanliness, presentation, and guest care across the hotel., • This role oversees the daily running of the housekeeping department, supporting the team to deliver consistently excellent standards in guest rooms, public areas, and back of house spaces. Responsibilities include managing daily operations, allocating resources effectively, and ensuring rooms are prepared to meet business needs and guest expectations., • A key part of the role is leading, training, coaching, and motivating the housekeeping team, creating a positive working environment where colleagues feel supported, engaged, and empowered to perform at their best. The Housekeeping Manager ensures brand standards, cleaning procedures, health and safety requirements, and hygiene standards are consistently followed., • Regular inspections of guest rooms, public areas, and back of house areas will be carried out to identify opportunities for improvement and take prompt action where required. The role also involves monitoring guest feedback and working closely with the team to maintain and enhance guest satisfaction., • The Housekeeping Manager is responsible for managing stock levels for linen, amenities, and cleaning supplies, ensuring the department operates efficiently while maintaining appropriate controls. The role also supports departmental planning, productivity, rotas, and cost management in line with hotel requirements., • Close collaboration with Front Office, Engineering, and other hotel departments is essential to ensure a smooth guest journey, effective communication, and timely resolution of any operational issues. About you The ideal candidate will have previous housekeeping leadership experience within a luxury hotel environment, ideally within London or another major city market. They will understand the expectations of guests staying in a premium hotel and take pride in delivering exceptional standards of cleanliness, presentation, and service. They will be a confident and supportive people leader with experience in coaching, developing, and motivating a team. Strong attention to detail, excellent organisational skills, and the ability to manage a busy operation while remaining calm and professional are essential. The successful candidate will be comfortable working collaboratively with other departments and will bring a proactive approach to problem solving. Most importantly, they will care about creating memorable guest experiences and supporting colleagues to be their best. Benefits you will enjoy as a Housekeeping Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Life Assurance, • Business attire laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Housekeeping Manager About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. Duties and responsibilities related to the Housekeeping Manager role • Reporting to the Director of Rooms, the Housekeeping Manager plays a key role in leading the housekeeping operation and ensuring the highest standards of cleanliness, presentation, and guest care across the hotel., • This role oversees the daily running of the housekeeping department, supporting the team to deliver consistently excellent standards in guest rooms, public areas, and back of house spaces. Responsibilities include managing daily operations, allocating resources effectively, and ensuring rooms are prepared to meet business needs and guest expectations., • A key part of the role is leading, training, coaching, and motivating the housekeeping team, creating a positive working environment where colleagues feel supported, engaged, and empowered to perform at their best. The Housekeeping Manager ensures brand standards, cleaning procedures, health and safety requirements, and hygiene standards are consistently followed., • Regular inspections of guest rooms, public areas, and back of house areas will be carried out to identify opportunities for improvement and take prompt action where required. The role also involves monitoring guest feedback and working closely with the team to maintain and enhance guest satisfaction., • The Housekeeping Manager is responsible for managing stock levels for linen, amenities, and cleaning supplies, ensuring the department operates efficiently while maintaining appropriate controls. The role also supports departmental planning, productivity, rotas, and cost management in line with hotel requirements., • Close collaboration with Front Office, Engineering, and other hotel departments is essential to ensure a smooth guest journey, effective communication, and timely resolution of any operational issues. About you The ideal candidate will have previous housekeeping leadership experience within a luxury hotel environment, ideally within London or another major city market. They will understand the expectations of guests staying in a premium hotel and take pride in delivering exceptional standards of cleanliness, presentation, and service. They will be a confident and supportive people leader with experience in coaching, developing, and motivating a team. Strong attention to detail, excellent organisational skills, and the ability to manage a busy operation while remaining calm and professional are essential. The successful candidate will be comfortable working collaboratively with other departments and will bring a proactive approach to problem solving. Most importantly, they will care about creating memorable guest experiences and supporting colleagues to be their best. Benefits you will enjoy as a Housekeeping Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Life Assurance, • Business attire laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview Please note that this role is permanently based in Gibraltar and requires relocation to Gibraltar. This is not a commuting or travel-based position between London and Gibraltar. As part of the relocation package, the Company will cover the cost of accommodation/rent in Gibraltar. We are open to considering candidates currently based in the UK who are willing to relocate for the role. This is a senior strategic role combining overall portfolio management, oversight of insourced property management & facility management operations, and leadership of hospitality initiatives and asset and relationship management of hospitality assets. The Country Manager will drive asset performance, operational excellence, and long-term growth strategies, ensuring that the company maximizes the value and potential of its Gibraltar portfolio. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy,and stakeholder management, and the abilityto deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar,aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Implement and oversee all capex projects on an asset level and well as all commercial plans, • budget preparation Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to COO on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotel or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotel Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future businesss trategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controlsand audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economicand financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotel business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotel Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction,etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotel Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions& Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide inputon potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansionand optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile Experience • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategicasset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, andasset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar market highly preferred Skills & Competencies • Strategic thinker with the ability to translatestrategy into actionableplans, • Commercially astute with P&L oversightand financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfoliosin a dynamic, fast-paced environment, • Right to work in Gibraltar, • English proficiency Personal Attributes • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels, • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’sDay & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our PrivacyPolicy which you can find on Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color,national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Position: Hostess (Restaurant and Bar) What will I get? • Competitive salary ranging from £35,000 to £36,500 gross per annum, based on a 40-hour working week and inclusive of service charge, depending on experience., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing? As a Host/ Hostess, you will be responsible for: • Welcoming guests to the restaurant and escorting them to their table with seamless efficiency, leaving a positive lasting impression, • Creating genuine emotional bonds with guests to build loyalty and exceptional service experiences, • Answering telephone calls, making reservations, and managing bookings, • Liaising with our Reservations and Front Office teams for bookings, • Coordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service., • Bring experience managing entrances or guest flows for bars, nightclubs, or similar high-energy venues. What are we looking for? • Immaculate personal presentation with a warm and welcoming personality, • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories, • Motivated, creative, and experienced in a similar role within a five-star hotel or fine dining environment, • A passion for food and quality products, a team player who is an avid learner, and wants to be challenged and developed, • Proven ability to work in a pressured environment with the most demanding guests, • Be flexible to work on weekends and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Deputy Food & Beverage/Events Manager - Golf & Country Club East Molesey, Surrey £32,000 +20% bonus + free golf, 50% off F&B and more We are looking for an ambitious and hospitality-driven Deputy Food & Beverage/Events Manager for a stunning golf and country club in the East Molesey area which has a real sense of community. The clubhouse benefits from busy daytime trade from golfers and non-golfers due to its idyllic location and is also a popular venue for events and parties so this is a fast paced and varied role most days and for most of the year! You would be supporting and be supported by a very experienced Clubhouse Manager and Venue Sales Manager who will take an active role in developing you with a view to future advancement in the wider group so this a very exciting development opportunity! Key Responsibilities • Support the daily operation of the restaurant, bar, terrace and function spaces, ensuring high service and presentation standards., • Manage staffing rotas, team briefings, supervision and on-shift leadership., • Oversee stock ordering, supplier coordination and cost control across F&B operations., • Act as the primary contact for inbound smaller-scale event enquiries, converting suitable opportunities into bookings., • Assist in the planning, coordination and delivery of private and social events, ensuring smooth execution and guest satisfaction., • Maintain compliance with health & safety, food hygiene and licensing requirements, alongside accurate reporting and CRM management., • Act as Clubhouse Manager and Venue Sales Manager in their absence. Person Specification • An outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and drive for results., • Hospitality Team leadership/ Supervisory experience within a similar food and beverage service environment such as a member’s club, golf/sports club, hotel, restaurant or diverse hospitality venue., • Strong operational knowledge of food & beverage service, team supervision and stock control., • Experience in taking hospitality event enquiries and supporting the coordination and delivery of hospitality events., • Competent using CRM/booking systems, Microsoft Office and basic reporting tools., • Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks during peak season to meet the needs of the business., • Have your own transport and living within an easy commute of the East Molesey/Hampton Court area., • Possess a thirst for learning, developing and advancing in the business in the future. For more information, please click apply and we will be in contact promptly if you have the right level of experience.

THE TRAVEL CORPORATION CONTENT COPY EDITOR Department: Product Brands: TTC Reports to: General Manager - Content Direct Reports: None ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY As Copy Editor for TTC Tour Brands (Luxury Gold, Insight Vacations, Trafalgar and Costsaver) and Contiki Holidays, you will play a key role in shaping guest-facing content for brochures, websites and guest documents. Working with our AI language platform, you will edit and refine copy to ensure product accuracy, brand expression and consistency. You will also help identify and process media requirements for new product, and support quality control across our platforms. KEY RESPONSIBILITIES · Proofreading & Editing – Edit and proofread itinerary copy across brochures, guest documents and digital channels, ensuring accuracy, consistency and brand alignment. · Media Coordination – Identify requirements for new itinerary images and maps, and support delivery of complete, engaging content. · AI Tool Management – Maintain and optimise the internal AI copy-generation tool, ensuring profiles are correctly built and meet brand copywriting standards. · Quality Assurance – Apply set guidelines and procedures to deliver consistently high-quality outputs. · Problem-Solving & Collaboration – Proactively resolve content or technical issues, collaborating with team members to meet deadlines. · Communication – Build strong working relationships across teams to support efficient communication and project coordination. ROLE SUCCESS CRITERIA · Produce accurate, engaging content aligned to brand voice and product positioning. · Ensure media requirements (images and maps) are correctly identified and delivered to enhance content quality. · Demonstrate exceptional attention to detail with consistently error-free copy. · Maintain clear, professional communication and strong collaboration within and across teams. · Manage workload effectively in a fast-paced environment, meeting deadlines without compromising quality. KEY INDIVIDUAL TRAITS 1. Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness., 2. Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., 3. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment. YOUR EXPERIENCE AND EXPERTISE You bring proven copy editing and proofreading skills, with exceptional attention to detail and a strong command of English. Comfortable working with AI tools and digital platforms, you combine technical capability with creativity. Experience in travel, publishing, or content production is highly valued, along with adaptability in fast-paced environments. TRAVEL & OTHER REQUIREMENTS • After your first year, you get an annual travel credit to travel on any one of our core travel brands., • You also get 2 weeks a year where you can work from anywhere in the world, your choice., • Growth – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we help to support external learning and development courses that interest you and drive your passion., • Giving back - we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart, too. We believe that travel is a privilege, but with that privilege comes the responsibility to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER

Portico is defined by our unique culture, One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Ready to transition from luxury hospitality into a corporate environment, without losing the service excellence you’re known for? Portico is hosting an exclusive Open Day on Wednesday, 13th May, offering a unique opportunity to meet our leadership team and explore a range of front-of-house and workplace roles across some of London’s most prestigious corporate environments. We are currently hiring across multiple positions, including: • Welcome Hosts, • Receptionists, • Concierge, • Senior Welcome Hosts, • Workplace & Community Managers What's in it for you? • Excellent holiday allowance, • Pension contributions,, • Life insurance, • Enhanced annual leave, • Recommend a Friend Bonus Scheme, • Thank you voucher scheme., • 24-hour personal helpline for employees, providing counselling & information services., • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more., • Our Training Academy provides excellent training and development opportunities for our people. About You • We’re looking for individuals who bring hospitality excellence into a corporate setting:, • Background in luxury hospitality (4/5-star hotels preferred), • (e.g. Guest Relations Manager, Front Office Manager, Concierge Manager, Guest Experience Manager), • Experience leading or supervising teams in a high-end environment, • A natural host with a passion for exceptional service delivery, • Confident communicator, comfortable with senior stakeholders and VIPs, • Highly organised, proactive, and calm under pressure, • Immaculate presentation with exceptional attention to detail If you're currently in a luxury hotel environment and seeking: • Better work-life balance, • A structured Monday–Friday role, • Long-term career progression Apply today, as spaces are limited. If selected, this could be the start of your next chapter. Our Talent Attraction team will review applications and issue exclusive invitations to selected candidates. This is not a standard recruitment process. Attendance is invite-only, based on suitability for our live roles

A premium casual, multi-site hospitality group is looking for a Reception Manager to take ownership of the guest journey across several high-profile locations. This role sits at the centre of the operation - leading the reservations function, shaping first impressions, and ensuring service starts strong before guests even reach the floor. The Role: • Lead and develop reception teams across multiple busy sites, • Take full ownership of reservations, guest enquiries and VIP coordination, • Manage guest flow to support a smooth, consistent service, • Build relationships with regulars and key guests to drive repeat business, • Oversee systems, reporting and booking performance, • Collaborate with senior leadership to continuously improve guest experience, • Step into wider operations when needed during peak periods The Person: • Experience in a similar role within a fast-paced environment, • Strong background in high-volume or premium hospitality settings, • Confident using reservation systems such as SevenRooms, OpenTable or similar, • Proven ability to lead, train and retain high-performing teams, • Highly organised with strong attention to detail, • Personable, polished and confident dealing with a range of guests, • Able to stay composed under pressure and make quick, sound decisions, • Professional approach with excellent communication skills

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings., • To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out., • To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager., • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs., • To attend training and meetings as and when required., • To assist in maximising productivity for the Department. About You The ideal candidate for this position will have the following experience and qualifications: • Previous experience in a 5* star luxury property preferably in London., • Should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel., • Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel., • Previous experience as Housekeeping Porter desirable., • A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

We’re recruiting for a hands-on General Manager / Innkeeper to lead a luxury château in rural France.\n\nThis is not a corporate GM role.\n\nThis is a fully immersive, live-in position where you run the property day-to-day and lead from the front.\n\nPackage for General Manager \n\n€100,000 – €130,000 salary\n\t\n25% bonus\n\t\n3-bedroom on-site accommodation\n\t\nElectric company car\n\t\nInternational career progression\n\t\nStaff rates across luxury properties\n\nThe Role of General Manager\n\nFull responsibility for site operations\n\t\nLead a team of up to 55 (currently rebuilding team)\n\t\nDrive guest experience and service standards\n\t\nSupport recruitment and staffing strategy\n\t\nHands-on across all departments when needed\n\nThe Ideal Candidate\n\nLuxury hospitality background (5-star or strong 4-star)\n\t\nGM, Hotel Manager, Ops Manager or senior F&B leader\n\t\nFluent French (essential)\n\t\nEU passport or citizen\n\t\nHands-on, adaptable, and comfortable in a rural setting\n\nThe Detail\n\n11-room château | Michelin-starred dining\n\t\n€5m revenue business\n\t\nPart of a global luxury hotel group\n\t\nOption for 6-month contract or permanent\n\t\nOpen to management couples\n\nApply\n\nWe’re moving quickly on this — CVs reviewed immediately.\n\nIf you’re looking for a hands-on, lifestyle role with real ownership, this is a standout opportunity

We are looking for a Cigar Sommelier Manager to join our Food and Beverage department at Grosvenor House Suites! The Cigar Suite is due to open early in 2026, so we are recruiting a manager to open and run the venue. The successful candidate will be responsible for managing the pre-opening period and launch of the new venue followed by ongoing management of the daily operations, ensuring an exceptional guest experience that reflects the luxury standards of Grosvenor House Suites. The role requires expertise in cigar selection, procurement and maintenance, discretion with high-profile guests, service experience with premium luxury beverages and leadership of a small team delivering the highest standards of service. About us Grosvenor House Suites offers a luxurious and sophisticated lifestyle at Londons most exclusive address. Enjoy the refined services of a luxury hotel combined with the privacy, comfort, and generous living space of a contemporary Mayfair residence. Located on the corner of Park Lane and Mount Street, Grosvenor House Suites is convenient for the boutiques and galleries of Mayfair and overlooks iconic Hyde Park.

Assistant Restaurant Manager – Soho - Up to £45,000 We are currently looking for a passionate and hands-on Assistant Restaurant Manager to join a vibrant, high-volume restaurant in the heart of Soho. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being fully involved on the floor, leading the team and creating an energetic atmosphere for guests. The Role: • Supporting the Restaurant Manager and General Manager with the day-to-day running of the restaurant, • Leading and motivating the floor team during busy services, • Ensuring exceptional guest experience and service standards, • Being highly present on the floor and leading by example, • Previous experience in a high-volume restaurant environment, • A hands-on, floor-focused leader who enjoys being in the action, • A buzzy, energetic personality who brings great vibes to the team AMRT1_UKCT ...

Are you a project manager with a track record in cultural programming? Do you have a talent for building partnerships and participation that bring creative ideas to life? Are you passionate about engaging urban communities – through culture – in nature and heritage? If so, we’ve got a brilliant opportunity for you! Our LSE Ending Unequal Access team is developing an exciting cultural programme to strengthen and amplify our work to reach new audiences, inspire more people to engage with culture and address unequal access to nature, beauty and history. We’re looking for a Project Manager to lead this programme, including Blossom and a range of other creative partnerships including our work with Glitch, Transport for London and Black Pride. This is a full time role (37.5 hours per week), permanent contract Salary: £48,965 per annum The advertised salary is inclusive of the Inner London weighting allowance of £4,465 per annum What it's like to work here LSE’s Ending Unequal Access delivery team is part of our ambitious strategy to play a bigger role in cities to provide more equitable access for a wider range of people. We work with partners, within communities and with colleagues across the National Trust to address unequal access to nature, beauty and history, and to put inclusion and diversity at the heart of our programme. Building on our successful work in , we are expanding this work across the region. We’re supportive of hybrid working. You’ll have a base in our London office (Savoy Hill House near Victoria Embankment Gardens) and get to spend time at some of our beautiful places; there may also be opportunities to work at partner locations. There’s flexibility around your hours of work and opportunities for professional development. What you'll be doing You’ll lead the development of a cultural programme and partnerships, scoping, developing, commissioning and leading creative activity that connects people to cultural heritage in towns and cities and inspires people to take action for nature and climate. You’ll work with a range of partners, funders, organisations and communities as well as commissioning artists to make projects happen and deliver demonstrable impact, at scale, for people and place. You’ll also mobilise National Trust’s operational teams and delivery partners to support your work, and champion the programme inside and outside the organisation. Building on our work since 2024, you’ll co-create a calendar of activities that involve and engage diverse audiences, artists and partners; secure profile and publicity; and evaluate the programme. Sharing lessons from our work, you’ll measure impact in order to shape a longer-term programme of cultural engagement in key places across the region. You’ll be part of the Ending Unequal Access Specialist Delivery Team and line manage a small team, as well as supporting the development of others including a Cultural Learning and Participation Apprentice. Working with the wider team, you’ll cultivate partner relationships and manage collaborative activity. Due to the nature of the work we do and the experiences we offer, you will occasionally need to work evenings and weekends and be happy to travel. Please also read the role profile attached to this advert. Who we're looking for Please include a cover letter with your application. We’d love to hear from you if you have: • Proven track record in the cultural sector, developing and leading partnership and programming events and projects, working with partners, creative professionals, communities and contractors and commissioning artists., • Experience of managing complex external stakeholder relationships, in particular projects with multiple funders, partners and creative collaborators., • Experience of successfully delivering complex end to end project/programme management, including defining resources, leading procurement, securing project teams and matrix management across multiple projects/programmes., • Excellent problem solving and influencing skills, able to confidently work with senior leaders., • Experience of line management, with an understanding of how to support and develop early career / Apprenticeship roles, • A Professional with technical knowledge and skills in project management demonstrated by a recognised project (AMP PMQ/Prince) or programme management (MSP) qualification The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary, • Free entry to National Trust places for you, a guest and your children (under 18), • Rental deposit loan scheme, • Season ticket loan, • EV car lease scheme (for roles that meet the salary criteria), • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts, • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria., • Flexible working whenever possible, • Employee assistance programme, • Free parking at most Trust places